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Shift manager jobs in New York - Page 2

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  • Barista / Cashier
    Barista / Cashier
    2 months ago
    $16.5–$18 hourly
    Full-time
    Bulls Head, Staten Island

    Bora bora smoothie cafe is a small business in Staten Island, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Job Overview We are seeking a skilled Barista to join our team. The ideal candidate will have a passion for delivering exceptional customer service and creating delicious beverages in a fast-paced café environment. Duties - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies - Operate cash registers and handle customer payments - Maintain cleanliness and organization of the café area - Take customer orders accurately and efficiently - Provide excellent customer service by addressing customer inquiries and resolving any issues promptly - Follow food safety standards to ensure the quality and safety of all products - Upsell products to increase sales revenue. Requirements - Prior experience in a customer service or food service role is preferred - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Strong mathematical skills for handling transactions and making change - Knowledge of retail math concepts for inventory management - Understanding of food safety guidelines and practices - Ability to work in a fast-paced environment while maintaining a positive attitude - Passion for the food industry and café culture Join our team as a Barista and be part of an exciting café environment where you can showcase your skills in customer service, beverage preparation, and sales. Job Types: Full-time, Part-time Pay: $16.53 - $17.05 per hour Expected hours: 30 per week Benefits: Employee discount Paid training Shift: Day shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Staten Island, NY 10314 (Required) Ability to Relocate: Staten Island, NY 10314 : Relocate before starting work (Required) Work Location: In person

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  • Therapeutic Care Specialist
    Therapeutic Care Specialist
    2 months ago
    Part-time
    Mount Vernon

    MOMA Therapeutic Care Specialist Job Description Position Overview MOMA Therapeutic Care Specialists provide in-home afterschool support to families where mothers are actively engaged in mental health treatment. This role combines childcare, household management, and therapeutic awareness to create protected time for maternal self-care and recovery. Specialists work independently in family homes during afterschool hours, implementing consistent routines while collaborating with referring therapists to support overall family wellness. Key Responsibilities • Direct Child and Family Support, • Provide afterschool care in family homes, typically 3-5 hours per day, • Supervise and assist with homework, ensuring completion and understanding, • Prepare nutritious snacks and meals according to family preferences and dietary needs, • Implement consistent behavioral expectations and routines established with families, • Optional: Transport children to activities when needed (requires valid driver's license and clean driving record)*, • Assist & Prompt Children to complete their chores ( children's laundry, organizing backpacks, dishes etc...) Therapeutic Integration and Documentation • Collaborate with referring therapists to understand family goals and therapeutic recommendations, • Document observations of child behavior, family dynamics, and routine implementation, • Maintain detailed daily logs for mothers, including activities completed, child mood/behavior, and any concerns, • Communicate professionally and promptly about significant concerns or changes, • Participate in periodic check-ins with program supervisor and referring therapist, • Support implementation of therapeutic strategies within appropriate scope Professional Conduct and Safety • Maintain professional boundaries while building trusting relationships with families, • Follow all mandatory reporting protocols for child safety concerns, • Implement emergency protocols and maintain calm during unexpected situations, • Protect family confidentiality and privacy at all times, • Model healthy communication and emotional regulation for children, • Maintain reliability and punctuality, recognizing families depend on consistent support Required Qualifications Education and Credentials: • Knowledge in Psychology, Social Work, Education, Child Development, or related field, • CPR and First Aid certification (or willingness to obtain within 30 days of hire), • Current background clearances (child abuse, criminal, ) or ability to obtain, • Optional: Valid driver's license with clean driving record and reliable vehicle, • Mental Health First Aid certification (or willingness to complete during onboarding) Experience: - Experience working directly with children and families • Demonstrated understanding of child development across age ranges, • Experience in educational, therapeutic, or family support settings preferred Skills and Competencies: • Strong observational and documentation skills, • Excellent communication abilities (verbal and written), • Flexibility and problem-solving in dynamic home environments, • Cultural sensitivity and ability to work with diverse families, • Patience, empathy, and emotional intelligence, • Ability to work independently with minimal supervision, • Dietary meal prep for kids, • Homework assistance capabilities across elementary/middle school subjects Preferred Qualifications • Experience in therapeutic or trauma-informed care settings, • Training in positive behavioral support or child behavior management, • Special education experience or coursework, • Previous experience as a nanny, teacher, social work assistant, or similar role Physical Requirements • Ability to engage in active play with children (bending, kneeling, running if kids are younger), • Capability to lift up to 40 pounds (for younger children), • Stamina to remain active and engaged for 3-5 hour shifts Schedule and Compensation Schedule: • Part-time, • Afterschool hours: typically 3:00 PM - 5:00 PM or 3:00 PM - 8:00 PM (Flexible)., • Monday through Friday (You choose your days and times) Compensation: • $35 - $40 per hour epending on education, experience, and certifications, • Paid training and supervision time, • Opportunity for performance-based raises Training and Professional Development Initial Training (Paid): Ongoing Development: • Monthly group supervision and case consultation (2 hours/month, paid), • Quarterly workshops on specialized topics, • Annual continuing education opportunities, • Access to online learning resources, • Individual supervision as needed Work Environment • In-home setting in various family homes throughout service area, • Independent work with remote supervision and support, • Professional collaboration with therapists, program coordinator, and other specialists, • Regular virtual or in-person team meetings Successful MOMA Therapeutic Care Specialists demonstrate: • Consistent reliability and punctuality, • Positive feedback from families and referring therapists, • Thorough and timely documentation, • Professional communication and appropriate boundary-setting, • Proactive problem-solving and adaptability, • Commitment to ongoing learning and self-improvement, • Alignment with program values of maternal support and family wellness Application Process Interested candidates should submit: Equal Opportunity Statement MOMA Support is an equal opportunity employer committed to building a diverse team. We encourage applications from individuals of all backgrounds, particularly those with lived experience navigating parenthood, mental health challenges, or family support systems. This position requires flexibility, compassion, and a genuine commitment to supporting families during vulnerable times. If you're passionate about maternal mental health and skilled in working with children, we'd love to hear from you.

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  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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  • Wholesale Delivery Driver
    Wholesale Delivery Driver
    2 months ago
    Full-time
    West Bronx, The Bronx

    Wholesale Delivery Driver (Full Time) Position Summary The Wholesale Delivery Driver is part of a driver team responsible for providing efficient and safe delivery of produce by the case or pallet to clients within NYC (5 Boroughs). This role provides professional customer service while ensuring timely and accurate deliveries. Drivers may also act as a driver helper when necessary. This position reports directly to the Outbound Logistics Manager. Requirements Wholesale Delivery Driver Responsibilities (Include but are not limited to): Provide professional, friendly customer service at every delivery stop, building positive relationships with clients and all other incumbents in every interaction Operate equipment including hand trucks, pallet jacks (for loads up to 2,000 lbs), electric pallet jacks, and forklifts as needed Work collaboratively with supervisors to promptly address urgent matters such as lateness, equipment issues, damaged or missing product, and customer concerns Follow delivery driving routes and time schedules while abiding by all transportation laws and maintaining a safe driving record Qualifications Valid CDL (Commercial Driver's License) One-year commercial truck driving experience Familiarity with and driving knowledge of NYC streets Strong customer service skills and professional demeanor Attention to detail Ability to work early mornings and weekends Physical Requirements Lift and carry boxes weighing up to 50 lbs repeatedly throughout shift Unload individual boxes from pallets or delivery vans for smaller orders, requiring frequent bending, reaching, and lifting Maneuver fully loaded pallets (weighing up to 2,000 lbs, (aiding techniques/tools will be provided for safe lifting upon request)using manual pallet jacks, requiring significant physical effort to pivot, turn, and position pallets in tight spaces Work outdoors in all weather conditions including rain, snow, heat, and cold Schedule Shift assignments may occur any day between Monday-Saturday. Early AM shift start times typically between 4:30AM - 6:30AM. Shift end times vary according to route. Average 35-40 hours per week. Compensation This is a non-exempt full-time position. It pays $24-$27 per hour and includes statutory benefits. This position is union eligible. Location Hunts Point Food Hub (routes service all five boroughs) Applications Qualified candidates for the Wholesale Delivery Driver position should submit a cover letter, resume, and three references. Interviews will take place on a rolling basis. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters or recruiting agencies, please. Application deadline is October 29th, 2025. GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

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  • Restaurant Team Member
    Restaurant Team Member
    2 months ago
    $16.5–$18 hourly
    Full-time
    Manhattan, New York

    A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Brand: Potbelly Address: 501 7th Ave, New York, NY 10018, United States

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  • Restaurant General Manager
    Restaurant General Manager
    2 months ago
    $70000–$90000 yearly
    Full-time
    Manhattan, New York

    Position Overview: We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience. Key Responsibilities: 🔹 Operations Management Oversee all front-of-house and back-of-house operations. Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation. Manage inventory, food and beverage ordering, and vendor relationships. 🔹 Team Leadership Hire, train, supervise, and motivate restaurant staff. Foster a positive team environment and maintain high employee morale. Conduct regular performance evaluations and provide coaching. 🔹 Guest Experience Maintain a strong presence on the floor to interact with guests and resolve any issues promptly. Implement service standards to ensure an exceptional dining experience. Respond to guest reviews and feedback professionally and constructively. 🔹 Financial Management Monitor daily sales, labor costs, and overall profitability. Create and manage budgets, sales forecasts, and weekly/monthly reporting. Identify opportunities to reduce costs without compromising quality or service. 🔹 Compliance & Standards Ensure compliance with health, safety, and labor regulations. Maintain proper licensing and permits (e.g., food handling, liquor). Qualifications: 3–5+ years of management experience in a high-volume restaurant or hospitality environment. Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Proficient in POS systems, inventory software, and Microsoft Office/Google Suite. Food Safety Manager Certification preferred. Compensation & Benefits: Competitive salary + performance-based bonuses Paid time off Health benefits (if applicable) Staff meals & dining discounts Opportunities for advancement

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