Training Manager
8 days ago
White City
Job DescriptionAbout Amy’s At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time. Perks are as delicious as our meals! Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options. Lyra mental health support to nourish your well-being. 401(k) Retirement Plan with employer match, plus Health Savings and Flexible Spending Accounts to plan for the future. Referral Rewards and Scholarship Program to celebrate and invest in our teams. Tuition Reimbursement Program to fuel your educational pursuits. Family-forming benefits because we support every stage of life's journey. Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments. Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving! Join us and indulge in a career where the benefits are as fulfilling as our food! SUMMARY Looking for a Training Manager who plays a critical role in driving the success of the manufacturing training and development at Amy’s Kitchen in the Medford plant. This individual must bring a strong foundation in learning & development and the ability to effectively balance a wide range of programs, including onboarding, food and workplace safety, job-specific training, and leadership development. A central focus of this role is to strengthen leadership capabilities across the organization through impactful training, individualized coaching, and targeted development plans that support ongoing growth. The ideal candidate is dynamic, highly motivated, and an engaging facilitator who can build strong relationships across diverse stakeholder groups. This leader must be an excellent communicator and a strategic partner to department leaders, ensuring training initiatives are seamlessly integrated into daily operations. They will play a key role in advancing leadership competencies, driving departmental training priorities, and continuously assessing and addressing evolving training needs. In addition, this role leads, coaches, and develops a team of training specialists across three shifts. The Training Manager is responsible for designing, implementing, and managing comprehensive learning and development programs while fostering a culture of continuous learning that drives operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following. Other duties may be assigned. Manage and grow Training programs New Employee Onboarding • Follow a standardized onboarding program to ensure new hires gain the skills needed for success and have a positive experience., • Adhere to general onboarding plans and role-specific training guides; document all training and ensure Scheduler is updated on new hire training progress, • Maintain communication with People team and Recruiting to stay informed on incoming hires to ensure proper onboarding and report out on New Hire Status., • Ensure all compliance and regulatory and record keeping is up to date and the plant is audit ready at all times:, • All MFG Monthly Food Safety & Workplace training requirements, • Role specific food & workplace safety requirements, • Maintains Compliance Reporting, ensuring plant leaders know the status of requirements. Communicates status proactively in MOS Process., • Partner with plant leaders to efficiently incorporate new food and workplace safety changes into operations., • Ensure the LOTO program is followed according to established guidelines, • Ensure the PIT program is followed according to established guidelines., • Ensure new people leaders have strong onboarding experience, learn the skills necessary to be successful in their job and introduce them to Amy’s Competencies., • Drive a Safety Always culture, • Identify and assess training needs, creating/updating tailored learning plans by department to ensure employees' skills continue to grow during their Amy’s journey., • Ensures there is a process in place for cross training and continued skill development across all departments., • Partner with department managers and supervisors to advise and provide guidance on updates needed for role specific department training programs. This includes role specific learning plans, training checklists, training observations (work instructions) and job aids., • Partner with Engineering to ensure smooth transition and training plan for new equipment., • Responsible for actively embedding Amy’s Leadership competencies into all development activities., • Responsible for developing, coaching and growing the leadership skills of all manufacturing leaders., • Actively participate in plant MOS process, proactively getting involved, • Build strong relationships with all departments. Utilizes these relationships to help support improvement in processes, conditions, and equipment on the plant floor., • Champions Amy’s Food and Workplace Safety Programs within the plant by raising issues and working closely with Safety & QFS to ensure effective training programs are in place., • Collaborate with Training Leadership Team to ensure training program consistency across plants and leverage overlapping work where possible., • Evaluate and measure current training processes/programs to continue to optimize and grow training and development programs, sharing ideas and strategizing with fellow training managers at other plants., • Understand all training related audit requirements and participate in internal and external plant audits., • Lead and participate in Root Cause Analyses, update training materials as needed., • Be an active participant in daily Tier board activities., • Responsible for providing training data that is timely and accurate, and update Tier boards with appropriate weekly updates. Directly manages Training Team across all 3 shifts. Supports team members in their work across all business units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include: • Monitors training team’s effectiveness assuming overall responsibility for the performance of the plant training., • Interviewing, hiring, and training new team members., • Manages the team’s time: Ensures all timekeeping, attendance, paid time off (PTO) and payroll records are accurate, approved and submitted on time., • Create a culture of continuous improvement, problem solving and teamwork among team members., • Support a culture based on engaged team members actively promoting ideas to improve the team and the training we do., • Plans, assigns, and directs work., • Manages the team’s performance and provides timely feedback., • Timely Addresses complaints and resolves problems with team and stakeholders., • Actively develops all team members., • Effectively utilize the capabilities of Training Lead to ensure shift performance., • Effectively communicates, manages and leads the training team., • Detail oriented, results focused and highly organized., • Positive and professional attitude, • Models the Amy’s core values. (Acts as an ambassador for Amy’s. Provides a warm welcome to new employees and is patient, helpful and supportive as they learn their new role.), • Demonstrates long-term thinking; inspires others; listens and communicates effectively; stays organized; solves problems; and collaborates well., • Demonstrates the ability to partner with all plant leaders so that they can achieve plant KPI’s., • Attends daily Tier Meetings; actively helps the plant solve problems., • Attends critical plant meetings (production scheduling meetings, recruiting meetings, RCAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE • Bachelor’s degree in related field or equivalent combination of education and experience., • 3 years of experience in a food manufacturing environment, • 5 years of experience in a training role, • Strong communication skills, • Constructively and expeditiously confronts and resolves employee conflicts., • Ability to build training presentations., • Strong Skills in Microsoft Office: Outlook, Excel, Word, PowerPoint, Teams, • Data Analysis: Trends, Risks, Data Significance, • Willing to learn and grow within a development and coaching role, • Able to motivate, lead, and coach employees, • Able to effectively support and listen to employees, • Able to give timely feedback in a constructive manner, • Bilingual (preferred) - Proficient in written and spoken English and Spanish., • Ability to define problems, collect data, establish facts, and draw valid conclusions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.