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Job Description Required Qualifications All facilities must provide medically-related social services to residents. Any facility with more than 120 beds must employ a qualified social worker on a full-time basis. A qualified social worker has: v A minimum of a bachelor’s degree in social work or another human services field to include, but not limited to, sociology, gerontology, special education, rehabilitation counseling, or psychology. v One year of supervised social work experience in a health care setting working directly with individuals. Major Duties and Responsibilities The Social Worker will assist in overseeing the development, implementation, supervision and ongoing evaluation of the Social Services Department designed to meet and assist residents in attaining or maintaining their highest practicable well-being. This includes identifying the need for medically-related social services and ensuring that these services are provided in accordance with State and Federal regulations. The Social Worker will complete the social services component of the comprehensive assessment for assigned residents. The Social Worker will also contribute to and/or direct/ delegate contribution of social services goals and approaches to the comprehensive care plan. These goals and interventions will be individualized to match the skills, abilities, and interests/preferences of each resident in compliance with Federal and State regulations, to include identifying and promoting individualized, non-pharmacological approaches to care that meet the mental and psychosocial needs of each resident. The Social Worker will encourage residents/responsible parties to participate in the development of their care plan, and invite them to care plan meetings accordingly. The Social Worker will assist with completion of preadmission services for inbound residents, to include participation in interdisciplinary evaluation of residents needs for institutional care and completion of the PASARR Level 1. The Social Worker will facilitate residents’ safe transition back into the community through interdisciplinary discharge planning and arrangement of community based services and follow-up care. The Social Worker will also assist residents and their representatives in locating and accessing financial, legal, and other community resources. The Social Worker will interpret and report the social, psychological, and emotional needs of the resident/responsible party to the medical staff, attending physician, and other resident care team members. The Social Worker will accurately and completely document social service actions and interactions in each resident’s medical record, and ensure that legal, ethical, and professional standards of social work practice and being upheld in written recordings. The Social Worker will engage in Advance Care Planning for assigned residents upon admission, and make sure that any Advance Directives are reviewed with the resident/resident representative on a regular basis. The Social Worker will ensure that staff members are made aware of the resident’s code status and end-of-life wishes and will assist with informing and educating residents and their representatives about health care options and ramifications. The Social Worker will assist with facility policy development and annual review in order to positively impact the quality of care delivered to residents. The Social Worker will assist the Social Services Director in ensuring that staff members are knowledgeable about Resident’s Rights and encourage staff to maintain and enhance each resident’s dignity in recognition of each resident’s individuality. The Social Worker will advocate for residents and assist them in assertion of their rights within the facility. When there is an allegation of suspected abuse, neglect or exploitation, the Social Worker will report to the Social Services Director and/or Administrator and assist with reporting to the appropriate State agency, as well as completion of a thorough investigation as assigned. The Social Worker will ensure that residents who display mental illness, or psychosocial difficulties such as coping with grief and loss, have access to appropriate treatment and resources. In the absence of the Social Services Director, the Social Worker will assume the authority, responsibility, and accountability of directing the Social Services Department. Additional Assigned Tasks v Treats all residents with dignity and respect. Promotes and protects all residents’ rights. v Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines. v Follows appropriate safety and hygiene measures at all times to protect residents and themselves. v Maintains confidentiality of protected health information, including verbal, written, and electronic communications. v Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer. v Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations. v Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy. v Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan. v Reports work-related injuries and illnesses immediately to supervisor. v Follows established infection control policies and procedures. v As a condition of employment, completes all assigned training and skills competency. v Interviews residents and/or their responsible party to obtain the resident’s social history. v Makes arrangements for residents to obtain items such as clothing and personal care supplies. v Assists residents obtaining transportation to medical appointments, upon discharge, etc. v Acts as a resource for staff participating in behavioral interventions with residents. v Assists residents in voicing and obtaining resolution to grievances. Reviews complaints and grievances made by the resident and make a written/oral report to the Social Services Director and/or Administrator indicating what action(s) were taken to resolve the complaint or grievance. Follow facility’s established procedures. v Participates in Resident and/or Family Council as needed or requested. v Assists with, or arranges for, a resident’s communication of needs through the resident’s primary method of communication or in a language that the resident understands. v Coordinates Social Service activities with other departments as needed. v Maintains confidentiality of protected health information, including verbal, written, v Performs administrative requirements, such as completing assigned reports, and submit them to the Social Services Director as required. v Contributes to the facility efforts to maintain and/or improve quality of care through participation in the following: · Attends Care Plan meetings. · Serves as a member of the QAPI Committee if requested. · Serves as a member of the Behavior Management Committee if requested. · Attends Department Head/Stand Up Meetings. · Attends mandatory in-services. · Successfully completes the facility required training, and any Social Work continuing education and licensing requirements. Personal Skills and Traits Desired/Physical Requirements/Working Conditions v Ability to read, write, speak and understand the English language. v Must be a supportive team member, contribute to and be an example of team work. v Ability to make independent decisions when circumstances warrant such action. v Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. v Must have patience, tact, and willingness to deal with difficult residents, family and staff. v Must be able to relay information concerning a resident’s condition. v Must not pose a threat to the health and safety of other individuals in the workplace. v Must be able to move intermittently throughout the workday. v Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases. v Ability to work beyond normal working hours and on weekends and holidays when necessary. v Ability to assist in evacuation of residents during emergency situations. v Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position. v May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants. v Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis. v May be subject to hostile or emotional residents, family members, visitors or personnel. v Effective verbal and written communication skills and ability to exercise judgement. v Ability to maintain composure in stressful situations. v Resourcefulness. v Strong leadership skills. v Maintain a positive attitude and possess the ability to work in stressful situations. v Ability to coordinate meetings, as well as set and achieve goals. v Ability to be organized and efficient. v Basic computer skills. v CPR licensed and trained in first aid.

Job Description Redefine your Purpose. Redefine your Career. Join our award-winning culture and watch yourself blossom. Be a part of a collaborative on-site team and take pride in the environment you work in! We are currently looking for Registered Behavior Technicians (RBTs) or Paraprofessionals who have at least 1 year of experience working with children with Autism to become a part of our Cole Health team where your days are centered around your passions, growth aspirations and extreme job satisfaction. Become part of the Cole Difference. Experienced candidates will be given an RBT Competency Exam to determine starting pay rate based on their experience before being hired. All RBTs will have their competency levels re-assessed every 6 months. There are 6 levels of RBT competency, each one comes with additional responsibilities/growth and pay. Hourly Rate: $18.00-$20.00/hour depending on RBT Competency Exam/Experience Location: 12407 Hymeadow Drive, Austin, TX 78750 (N. Austin) The following defines the primary job responsibilities of the Behavior Technician: • Energetic individual who enjoys working with children with Autism, • Support our kids with autism by implementing a behavior support plan that teaches functional language skills, developmental milestones, self-help skills, self-advocacy skills, social skills, and customized programs as we put our patients first in their journey with us., • Work collaboratively with our team and be able to grow with feedback., • Get direct support and clinical supervision from our Board Certified Behavior Analyst (BCBA) and staff., • Learn how to collect and summarize data as specified by the individualized treatment plan., • Daily attendance is critical as we service our kids in their early intervention programs. Applicants from various backgrounds are welcome to apply. Some backgrounds that lend themselves well to this position are: • Paraprofessionals, Direct Support Professionals, Life Skills Assistant, • Childcare Provider, Nanny, Babysitter, Preschool/Infant Teacher, Montessori Guide, Tutor, Substitute Teacher, • Mental Health/Autism Advocate, Qualified Mental Health Professional (QMHP), Behavioral Health Technicians, • Camp Counselor, Childcare Volunteer, Sunday School Teacher, • Teaching, Special Education, Sociology, Human Development, Early Childhood Development, or Psychology degree (a college degree in any field preferred) In addition to a rewarding Registered Behavior Technician career, we offer: • Competitive Pay range of $18-$20/hour, • Paid Time Off (PTO) and Holiday pay, • Opportunity of involvement in International Mission Trips, • 401K Match, • Medical benefits, • 40 hours of RBT training and RBT Exam cost covered, • Safety (QBS) training, • Ongoing support and training and BCBA team, • Monthly staff appreciation events, • iPAD/Tablet use for real-time documentation, • Dependable schedule, • Exceptional work/life balance, • Speech, Occupational and Physical Therapists on-site to collaborate with What are you waiting for? Give your career the jump-start it needs and join our award-winning team! Locations throughout Houston and Central Texas. “I would have never imagined 6 years ago that Cole would not only provide me with that fulfillment, but also help me establish my career path and gain a sense of family and community. Now a recent BCaBA graduate, I couldn’t be more excited to be a part of the Cole difference and to serve the families of my communities!” -Previous RBT, now BCaBA with Cole Academy #INDRBT

Job DescriptionDescription: Marvelous Counseling & Therapy, PLLC provides a range of therapeutic services to meet the need of our clients and their families. Our goal is early evaluation and treatment, resulting in a positive impact and life success for our clients. Marvelous Counseling & Therapy, PLLC is credentialed and contracted with Texas Medicaid to provide home and community-based mental health services. Marvelous Counseling & Therapy, PLLC is currently looking for passionate people looking to help serve families and communities one client at a time. Our goal is to reach and motivate families to maximize their potential to live a MARVELOUS life! Essential Duties and Responsibilities: Reporting to the Behavior & Mental Health Support Coordinator, the Qualified Mental Health Professional delivers mental health care services and programs to the community at large by performing and providing the following services in a professional manner and in a professional atmosphere: • Maintain confidential records in relation to the client's treatment, • Encourage clients to express their feelings and discuss what is happening in their lives, to help them develop insight within themselves and current/ future relationships, • Collect information through interviews, observations, and/or tests, • Encourage clients to aid in overcoming dependencies, adjusting to life, or making changes, • Develop and implement treatment plans based on experience and knowledge, • Fill out and maintain progress notes for the applicant in an accurate and timely manner, • Evaluate the client's physical and mental condition according to the client's information, • Refer clients to other community resources if needed, • Act as a client advocate in regard to emergency crisis situations, • Modify treatment for the client in accordance with changes in the client’s status, • Support systems i.e.family to assist in understanding the client’s behavior, • Monitor client use of medication if applicable, • Plan or organize programs of work, study, recreation, or social activities for clients, • Learn about new advances in the Qualified Mental Health Professional field by attending seminars, courses, and/or conferences., • Must pass and maintain all Center-mandated trainings. Requirements: • Bilingual (Spanish) plus, • Good spelling and grammar skills., • Ability to write progress notes according to standards, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammar., • Computer – skilled in the use of technology with Microsoft Office and all Google applications., • Bachelors Degree in Psychology, Social Work, Medicine, Nursing, Rehabilitation, Counseling, Sociology, Human Growth and Development, Physician Assistant, Gerontology, Special Education, Educational Psychology, Early Childhood Education, or Early Childhood Intervention, • Driver's License (Required)

Job Description Patient Advocate Make an Impact Through Compassionate Care Full-Time | Non-Exempt Reports to: Clinic Director Funding Source: Grant Funded Make a Difference in the Lives of Women and Families Do you have a heart for serving others with compassion and professionalism? Do you enjoy listening, helping, connecting people with resources, and providing support during important moments in their lives? The Source is seeking a Patient Advocate to provide daily crisis intervention support for clients of The Source. The Patient Advocate has responsibility for daily crisis intervention support for clients of The Source. They will conduct initial intake appointments, discuss pregnancy options, and provide referral resources and follow up support. What You'll Do In this role, you will: • Demonstrate ongoing compliance with all Thriving Texas Families (TTF) requirements, including participation in required trainings, adherence to program protocols, compliance standards, documentation requirements, and applicable state and organizational policies., • Provide crisis intervention support for each patient in an atmosphere of warmth and compassion through listening and helping skills., • Assess client needs and connect client to program resources and community referrals., • Provide accurate information about abortion, parenting, adoption, and foster care., • Offer support, material, and referrals appropriate to patient's situation., • Coordinate appropriate follow up with patients according to the policies and guidelines of The Source., • Keep current on information in The Source's referral system., • Maintain and update all patient records as indicated in clinic policies and guidelines., • Ensure that patient follow up occurs in a timely manner., • Complete required training for TTF., • Work with and help train volunteers., • Maintain confidentiality of client's personal and financial information., • Assist with scheduling appointments and make appointment reminder calls., • Assist with client intake process., • Assist with making client folders/bags, when needed., • Attend staff meetings., • Assist in special events, Source 101's and church presentations as needed., • Expected to attend and volunteer at The Source's local major fund-raising event every year. Strongly preferred to attend and volunteer at The Source's second major fund-raising event as well., • Establish positive working relationships with staff members and volunteers., • Other duties, as assigned. Could This Be the Right Opportunity for You? We're looking for someone who meets the following qualifications: • Bachelor's degree in a helping field; social work, counseling, psychology, or sociology, preferred., • Experience working in a social services setting, preferred., • Bilingual in English and Spanish, preferred or may be required., • Have experience with Microsoft Office computer applications., • Exhibit excellent organizational skills., • Attention to detail., • Be self-motivated, dependable, and responsible., • Work well in a fast-paced environment., • Excellent oral and written communication skills., • Demonstrate compassion, cheerfulness and professionalism. Ministry Alignment As a ministry of The Source, candidates must: • Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord., • Exhibit strong commitment and dedication to the sanctity of human life and sexual purity., • Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of the The Source. Ready to Make an Impact? If your experience, strengths, and heart for serving others align with this opportunity, we encourage you to apply and explore how you can be part of the work happening at The Source. Join a team committed to serving women and families with compassion, professionalism, and meaningful support.

Job Description Revised Version Job Title Development Capacity Builder VISTA – College Possible Texas Organization Overview College Possible Texas is a nonprofit organization dedicated to helping students achieve their college goals by opening up opportunities. Through innovative coaching and data-informed support, we work to ensure students not only access college but also persist and graduate. Position Summary As the Development Capacity Builder VISTA, you will play a pivotal role in strengthening the communications, volunteer engagement, and fundraising systems that support our mission. You will help tell the story of College Possible Texas through digital content and community engagement while building sustainable processes that increase organizational visibility and long-term support. Key Responsibilities Create and manage social media, blog, and e-news content that highlights student impact and organizational initiatives Support storytelling efforts by developing compelling written and visual content for community and donor engagement Assist with volunteer engagement activities, including event coordination, onboarding materials, and tracking systems Help strengthen fundraising and outreach efforts through campaign support, donor communications, and community partnerships Develop systems and resources that improve communication workflows and volunteer engagement sustainability Work Environment College Possible Texas is a dynamic, progressive, and youth-focused working environment. This is a hybrid role with some in-person requirements. Responsibilities may frequently require an adjusted work schedule and/or evening/weekend hours in order to meet deadlines or satisfy program requirements. While performing the duties of this position, the member is regularly required to engage in digital content creation and access information using a computer for several hours at a time. The role requires mobility to assist with on-site volunteer events and to transport materials for community engagement. Desired Qualifications Bachelor's degree or equivalent experience (fields such as communications, marketing, public administration, or sociology preferred) Strong writing, organizational, and communication skills Interest in education, nonprofits, fundraising, and community engagement Comfort managing multiple projects and collaborating across teams Ability to work independently while maintaining attention to detail Familiarity with Google Workspace or Microsoft Office; experience with social media or communication tools a plus Must have reliable transportation Benefits • Living allowance and Segal Education Award through AmeriCorps VISTA, • Basic health insurance, • Public Service Loan Forgiveness eligibility, plus student loan deferment and interest forbearance, • Access to child care benefits, Schools of National Service Network, and AmeriCorps alumni & Employers of National Service networks, • Employee Assistance Program with mental, physical, & financial wellness benefits, • Professional development in nonprofit development, communications, and volunteer engagement, • Mentorship and collaborative team environment, • One-year, full-time national service commitment Job Posted by ApplicantPro

Job Description Adjunct Faculty, Behavioral and Social Science St. Edward's University of Austin, Texas invites applications for the positions of Adjunct Faculty, Behavioral and Social Science. The School of Behavioural and Social Sciences seeks applications for adjunct instructors for the academic year. Specific assignments vary according to department needs each semester. Disciplines include: • History, particularly Latin America, • Criminal Justice, • Sociology, • Environmental Science & Policy, • Psychology, • Counseling Principal Responsibilities and Duties: • Prepare and teach in one of the fields listed above according to the learning objectives set forth by the department. Modality is primarily face-to-face with some flexible options., • Evaluate student progress and provide clear, timely feedback., • Provide culturally responsive teaching and mentoring services to a diverse body., • Utilize the university's learning management system (Canvas). Training is available., • Maintain professional standards and comply with all policies and procedures of the department, school, and university. For consideration, a Master's degree in a field appropriate to course content. Some instructional experience. Doctoral degree in a field appropriate to course content preferred. Experience with teaching in higher education preferred. Must possess the ability to successfully pass a criminal background check. HOW TO APPLY Interested applicants should submit an online application at; https://stedwards.applicantpro.com. No Calls Please. For full consideration, please submit all application materials: • A current resume or CV;, • A cover letter addressing the candidate's interest in and qualifications for the position;, • A statement on the candidate's ideas, contributions, and goals for advancing Diversity, Equity, and Inclusion while serving in this position; and, • The contact information for three professional references. EQUAL OPPORTUNITY EMPLOYER: St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ABOUT ST. EDWARD'S UNIVERSITY Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,000 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward's University employee benefits is available at; https://www.stedwards.edu/human-resources/benefits-summary Sponsorship: We are not offering sponsorship at this time. Background Checks: A criminal history background check is required for finalist(s) under consideration for this position. Reference #:J202077 Job Posted by ApplicantPro

Job Description Summary of Position The Career Coach is responsible for supporting individuals employed within Goodwill Central Texas. Their primary role is to promote continued employee engagement at Goodwill. Each coach is responsible for a number of employees, typically ranging from 65-100. The Career Coach will identify long term goals that support employees on their path towards their education, training, and employment goals. Coaches build relationships with each employee and provide internal and external resources to remove barriers from the employee’s professional growth and development. Effective coaches understand how to prioritize and manage their core responsibilities while also being responsive to employee crises as they arise. Through problem-solving sessions, the Coach will facilitate ways in which each employee can overcome barriers and continue progress towards his or her career pathway. The Career Coach is focused on the supporting the employee as he or she moves between all Goodwill divisions while working towards the identified long term goals. Job Description Role and Responsibilities • Establish a trusting relationship with employees. Maintain frequent and consistent communication and monitor for successful indicators that employee is on track to retain employment., • Coordinate and work collaboratively within GCT to connect client with trainings and services applicable for career growth and development., • Become part of a reliable alliance with business line management to ensure business success and employee engagement., • Observe and evaluate worksite behaviors in which employees may be engaged that could decrease employee’s likelihood of retention and provide coaching and guidance as necessary to correct and address these behaviors., • Support employees in assessing and identifying services needed to support their participation in and achievement of individualized goals., • As part of each individual career plan, identify short and long term goals that support employees on their path towards their education, training and employment goals. Track and document goal acquisitions and support employees in their transition to next steps according to their individual career plan., • Coordinate with appropriate internal and external resources in delivering services necessary to support employees in maintaining employment stability., • Intervene effectively and ethically in crisis situations, developing applicable interventions and follow-up plans to thoroughly address immediate and future needs while maintaining safety., • Provide coaching in finance areas as needed, which may include: saving and long term planning techniques, budgeting, banking options/opportunities, credit checks and repair, and problem solving/decision making skills., • Maintain complete and accurate records of all employees through ECM and other required client tracking databases. Strictly adhere to all data entry requirements set forth by Goodwill. Adhere to confidentiality protocols related to electronic and paper files and documents., • Complete screening and intake for clients., • Synchronize with the organizational needs for all Goodwill divisions by providing insight and knowledge acquired and obtained in the field., • Highlight organizational growth opportunities or missed areas of support and development for future initiatives within the Employee Services Program., • Other duties as assigned. Supervisory Responsibility This position does not have supervisory responsibilities. Required Skills & Qualifications • Bachelor’s degree in Social Work, Psychology, Sociology, Vocational Rehabilitation, Education, Human Services, Counseling, or similar/related field required., • Exceptional oral and written communication skills; proficient in Windows based computer applications., • Knowledge of client assessment skills, community resource coordination, career planning principles, employability skills, and crisis intervention., • Knowledge of best practices in serving marginalized populations (e.g. homelessness, re-entry, opportunity youth, disability, etc.)., • Minimum of one year of experience providing case management services to underserved populations., • Ability to conduct and/or translate training sessions bilingually preferred., • Master’s Degree in Social Work, Psychology, Counseling, Sociology, Vocational Rehabilitation, Education, or Human Services preferred., • Professional licensure issued at conclusion of Master’s degree program listed above (e.g. LMSW, CRC, LPC, LMFT, etc.) preferred., • Bilingual (Spanish, ASL, Arabic, Farsi) preferred., • Texas Driver’s License, good driving record, liability insurance, vehicle in good working condition to travel on work related business in order to meet client location/service delivery needs preferred. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift to 15 pounds at times., • While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear., • The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate. #IND2

Job Description About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. We offer rewarding career opportunities that include: • Pay: $16-$19 an hour, • Access to wages before payday, • Flexible scheduling options with full-time and part-time hours, • Paid time off and Holidays (full-time), • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time), • 401(K) with employer matching, • Paid training, • Opportunities for advancement, • Meals and uniforms, • Employee Assistance Program Our community is looking for an Activities & Event Coordinator to join our team. Activities & Event Coordinator Responsibilities: • Coordinate & assist in the development and oversight of resident activities and events as the Assistant to the Director of Celebrations., • Plan, schedule and conduct programs that provide physical, intellectual, social, emotional and spiritual opportunities for our residents in our community., • Attend ALL community planned functions and coordinate the event from beginning to end including set-up, running, and breaking down for the event., • Assist in preparing and organizing a calendar of events., • Must be willing to work flexible hours (Evenings and Saturdays) for planned activity events., • Regular Schedule - Full Time: Tues - Sat, 9a-5p Qualifications & Experience: • Associate’s Degree in social work, recreation, sociology or related field, preferred., • One to three years experience working in Senior Living, strongly preferred., • Experience with event planning & coordination, required., • Proficient verbal, written and presentation skills., • Ability to communicate with, encourage, and motivate Senior adults., • Computer skills including Microsoft Outlook, Word and Excel, required., • Experience using Senior Activity Mobile Apps, such as: UniGuest, LifeLoop or other., • Demonstrated artistic & creative abilities., • Strong skills in organization, delegation and consensus building., • CDL-B (P) Drivers License is a PLUS! If having a direct impact on the lives of Seniors is appealing to you, apply today and join our team! EOE D/V

Job Description CAREER DETAILS CAREER TITLE: Participant Support Specialist LOCATION: AYW Operating Site, Lockhart, TX DIVISION: YouthBuild DEPARTMENT: Participant Services POSITION REPORTS TO: Participant Services Manager POSITION SUPPORTS: Program participants and alumni POSITION SUPERVISES: N/A CLASSIFICATION: Part-time, Temporary, Non-Exempt POSITION PURPOSE The Participant Support Specialist provides participant-centered support and resource navigation to program participants and alumni to strengthen engagement, stability, completion, and successful transition. The position identifies barriers, coordinates support plans and resources, assists with benefits navigation, and provides follow-up as needed. Working with program staff, internal teams, and community partners, the role also supports recruitment, enrollment, retention, documentation, and transition planning using trauma-informed, strengths-based, and restorative practices. ESSENTIAL FUNCTIONS AND BASIC DUTIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and basic tasks. Under the direction of the Participant Services Manager, the Participant Support Specialist will perform the following functions: • Recruitment, Intake, and Enrollment, • Support intake and enrollment activities in coordination with recruitment, enrollment, CORE/Compliance, and program staff., • Assist with interest forms, eligibility screening, intake appointments, participant paperwork, CASAS testing coordination, background-check coordination, and required documentation collection as assigned., • Support participant orientation activities, including helping participants understand available support services, resource-navigation options, program expectations, paperwork requirements, timesheets, payroll processes, and other required procedures., • Ensure assigned applicant and enrollment documentation is complete, accurate, appropriately secured, and maintained in accordance with grant, program, and organizational requirements., • Track and maintain assigned recruitment, enrollment, demographic, and participant information in approved systems., • Participant Support and Resource Navigation, • Maintain an assigned participant support roster based on program needs, staffing levels, and participant support intensity., • Provide participant-centered support, resource navigation, support planning, referrals, benefits navigation, and follow-up to address barriers that may affect attendance, engagement, participation, completion, or transition., • Develop and maintain participant support plans, as appropriate, identifying participant goals, strengths, barriers, resources, next steps, and follow-up actions., • Connect participants with appropriate internal and external resources, including housing, food assistance, transportation, health care, child care, legal aid, public benefits, and other community-based services., • Coordinate approved needs-based support services in accordance with AYW policies, grant requirements, funding restrictions, and documentation standards., • Assist participants with public-benefit applications and navigation, including applicable food, health care, cash, child care, housing, and other assistance programs., • Provide approved transportation when necessary to help participants obtain required identification or documentation, access benefits or community resources, attend appointments, or address other program-related needs., • Obtain and maintain applicable Community Partner Program navigator certification when required for assigned benefits-navigation responsibilities., • Engagement, Retention, and Completion Support, • Partner with program staff to identify participants who may be at risk of disengagement, repeated absence, early exit, or unsuccessful completion., • Conduct regular participant check-ins to identify barriers, monitor support needs, and help participants remain engaged and progressing toward completion., • Coordinate with education, training, and worksite staff when participant support needs may affect classroom participation, hands-on training, externships, construction activities, or other program requirements., • Conduct visits to training sites, construction sites, externship locations, or other program settings as needed to provide participant check-ins and support coordination., • Participate in participant-centered planning, restorative-practice, transition, and other multidisciplinary meetings as requested., • Support appropriate re-engagement efforts for participants experiencing attendance, participation, or other barriers to successful program completion., • Career Pathways and Transition Coordination, • Coordinate with Career Pathways staff when participant support needs may affect job readiness, post-secondary readiness, placement, graduate follow-up, or transition planning., • Participate in transition planning with participants and appropriate program staff to identify and address support-related barriers., • Communicate relevant support-related information, within appropriate confidentiality and information-sharing guidelines, when housing, transportation, benefits, legal, family, or other stability needs may affect transition or placement readiness., • Assist with leadership development, life-skills activities, résumé development, job-search preparation, or other career-readiness activities as assigned and in coordination with program staff., • Documentation, Coordination, and Escalation, • Document participant contacts, support notes, referrals, approved support services, support plans, follow-up activities, and outcomes in approved systems., • Maintain complete, accurate, timely, respectful, and audit-ready documentation in accordance with program, CORE/Compliance, grant, and AYW standards., • Provide participant-support information and documentation needed for grant reporting, DOL reporting, monitoring, internal program review, and participant planning as requested., • Coordinate urgent participant-support needs with the Participant Services Manager and appropriate program, CORE/Compliance, Human Resources, organizational leadership, or external resources., • Escalate safety concerns, housing instability, mandated-reporting concerns, compliance-sensitive matters, participant conduct concerns, or organizational risks through established reporting and escalation procedures., • Maintain participant confidentiality and comply with applicable information-sharing and records-management requirements., • Maintain appropriate professional boundaries and refer participants to qualified providers or community resources when specialized, clinical, legal, or other professional services are needed., • Support participants in understanding program requirements while recognizing that program leadership retains responsibility for policy enforcement, corrective action, participant-status decisions, and other formal program decisions., • Program Collaboration and Other Responsibilities, • Participate in team meetings, trainings, professional development, participant activities, and continuous-improvement efforts., • Collaborate with program staff, Participant Services, Career Pathways, CORE/Compliance, and other internal teams to support coordinated participant services., • Promote respectful, equitable, inclusive, and participant-centered practices in interactions with participants, staff, partners, and communities., • Perform other duties as assigned in support of participant success, program operations, and organizational priorities. QUALIFICATIONS Minimum Required EDUCATION / CERTIFICATION • High school diploma or GED. EXPERIENCE • Two years of related experience in participant support, youth development, human services, workforce development, education, community services, or a related setting., • Experience working directly with youth or young adults who may face barriers to education, employment, participation, or stability., • Experience with participant documentation, resource coordination, referrals, benefits navigation, or related support services. Preferred EDUCATION / EXPERIENCE • Associate degree in Human Services, Social Services, Education, Workforce Development, Youth Development, Psychology, Sociology, or a related field., • Experience working in YouthBuild, AmeriCorps, workforce development, education, nonprofit, or other grant-funded programming., • Experience with resource navigation, public benefits, participant support planning, recruitment, enrollment, retention, or transition services., • Community Partner Program navigator certification or experience assisting individuals with public-benefit applications. KNOWLEDGE/SKILLS/ABILITIES KNOWLEDGE • Knowledge of participant-centered, strengths-based, trauma-informed, and restorative approaches to youth and young-adult engagement., • Understanding of community resources, public-benefit programs, referral processes, and barriers that may affect participant stability and program engagement., • Understanding of participant support planning, documentation, confidentiality, professional boundaries, and appropriate escalation practices., • Familiarity with recruitment, enrollment, retention, and transition-support processes in workforce-development or youth-serving programs., • Proficiency with Google Workspace, Microsoft Office, spreadsheets, shared document systems, databases, and other participant-data tools. SKILLS • Strong participant engagement, relationship-building, coaching, and resource-navigation skills., • Strong organizational, documentation, follow-through, and time-management skills., • Excellent written and verbal communication skills., • Effective problem-solving, de-escalation, and referral-coordination skills., • Ability to communicate clearly with participants, families, staff, community partners, and service providers., • Ability to accurately maintain participant records, track follow-up needs, and use organizational systems. ABILITIES • Build trust and maintain professional relationships with participants from diverse backgrounds and experiences., • Identify participant barriers and strengths and connect participants with appropriate resources and support., • Maintain appropriate professional boundaries while providing responsive and compassionate participant support., • Manage multiple participants, referrals, documentation requirements, deadlines, and follow-up responsibilities., • Exercise sound judgment, maintain confidentiality, and appropriately escalate safety, compliance, or participant concerns., • Work independently and collaboratively while remaining aligned with program policies, grant requirements, and supervisory direction., • Adapt to changing participant and program needs while remaining organized, professional, and BENEFITS American YouthWorks offers competitive benefits and leave packages including, on an annual basis: • 11 personal days;, • 8 sick days;, • 19 break days, taken throughout the spring, summer, and winter;, • 17 holidays, 2 float holidays, • Employer contributions toward medical and dental plan;, • Employer-paid Life, AD&D, and Long Term Disability;, • Pre-tax programs for child and health care;, • Supplemental income and additional voluntary life options, • 403(b) retirement with employer contribution;

Community: Querencia at Barton Creek Address: 2500 Barton Creek BlvdAustin, Texas 78735 Pay Range $59,600.00-$81,900.00+ Annual Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team as our new Social Worker today! A few details about the role: • Assess and document psycho-social needs and pertinent social data about personal and family problems related to resident illness and care, and actions taken to meet resident needs., • Attend resident care planning meetings and accurately complete social service documentation, including MDS and care plans in a timely manner, in accordance with community policies and procedures, state and federal laws., • Assist in the inquiry process, move-in coordination, and paperwork completion processes. Conduct tours as needed and follow welcome procedures for all new move-ins., • Visit all new residents upon move-ins to introduce self, community, and review move-in packet, verify insurance coverage and inform of any extra costs for non-covered services., • Provide a high level of resident engagement., • Complete all required documentation pertaining to advance care planning to include assisting with completion of Advanced Directives per regulatory standards and compliance., • Coordinate with residents, families, team members, and other outside agencies/providers for in-house services as needed and move-out planning activities., • Act as a resident advocate asserting and safeguarding the human and civil rights of the residents and their families while fostering human dignity and personal worth., • Provide training and support to departments and team members regarding resident rights. And here’s what you need to apply: • Master’s degree from a school of social work accredited by the Council on Social Work Education and one year experience in a health care setting, OR, • Bachelor’s degree in social work, psychology, sociology or related field and three years’ experience in a health care setting, • Licensed Social Worker required by community and/or state regulations. Lifespace has successfully served older adults for 50 years, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space. COMPANY OVERVIEW: Lifespace Communities, headquartered in Dallas, Texas, is one of the nation's largest nonprofit senior living organizations. For over 50 years, we have been dedicated to creating vibrant communities across the country where older adults are empowered to live their aspirations with purpose, independence, and peace of mind. Driven by a commitment to exceptional service, innovation, and meaningful connections, our team members work together to enrich the lives of our residents every day. At Lifespace, you'll find more than a career, you'll find an opportunity to make a lasting impact while growing professionally in a collaborative, mission-driven organization. Equal Opportunity Employer

Develop approaches to the solution of groups' problems, based on research findings in sociology and related disciplines. Develop, implement, and evaluate methods of data collection, such as questionnaires or interviews. Observe group interactions and role affiliations to collect data, identify problems, evaluate progress, and determine the need for additional change. Plan and conduct research to develop and test theories about societal issues such as crime, group relations, poverty, and aging. Prepare publications and reports containing research findings. Teach sociology. Collaborate with research workers in other disciplines. Consult with and advise individuals such as administrators, social workers, and legislators regarding social issues and policies, as well as the implications of research findings. Present research findings at professional meetings. Develop problem intervention procedures, using techniques such as interviews, consultations, role playing, and participant observation of group interactions. Direct work of statistical clerks, statisticians, and others who compile and evaluate research data.

Job Description:\n\nUnbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith. \nJob Title: CSEY Care Coordinator\nJob Status: Full-time, exempt, grant-funded\nJob Location: Travis County, Hybrid\nJob Summary: Unbound Now, with the endorsement of county community partners and the financial support and direction of the Office of the Governor’s Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care Coordination facilitated by Unbound Now is consensus-driven and collaborative, with a focus on identifying and supporting CSEY and connecting youth and families to tailored, accessible, trauma-informed, and holistic resources through a coordinated network of community partners. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that address their unique short- and long-term needs. Care Coordination includes awareness, education, collaboration, continuous learning, creativity, and capacity-building to strengthen the community’s ability to identify and support CSEY. Care Coordination teams build trust, transparency, and collaborative solutions among partners to reduce duplication of efforts and ensure that local and statewide systems serve as bridges rather than barriers to services for youth and their families.\nThe primary functions of the CSEY Care Coordinator are to implement Unbound Now’s Care Coordination program as described above; facilitate county-level consensus-building and protocol development; and ensure compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor’s Child Sex Trafficking Team. Responsibilities include participating in shared 24/7 crisis response coverage with other Care Coordinators; completing CSE-ITs as needed; securing and maintaining appropriate releases of information and consent for Care Coordination services; facilitating Rapid Response Meetings, Service Status Meetings, and Family Empowerment Meetings; developing and maintaining strong relationships with community partners; ensuring timely and accurate documentation; supporting and facilitating awareness, education, and training opportunities; conducting case analyses and data evaluation sessions; and coordinating and scheduling Advisory Council meetings.\nCompensation: Annual salary\nBenefits: Unbound Now is proud to offer a premier benefits package that prioritizes the health and financial security of our team members and their families:\n\n100% Employer-Paid Health Insurance: We cover 100% of medical premiums for both the employee and their family. \nEmployer-Paid Life Insurance: Fully covered for the employee at no cost.\nRetirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).\nDental & Vision: Comprehensive plans available at the employee’s expense.\n\nAvailability: Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour workweek. \nTravel: This position requires travel throughout the service region and may require limited travel for training and team/professional development opportunities\nWorking Conditions: Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.\nJob Responsibilities:\n\nBuild consensus among county community partners to establish and maintain Care Coordination protocols consistent with the Texas Model for Care Coordination.\nImplement Unbound Now’s Care Coordination program in accordance with the expectations of the Texas Office of the Governor’s Child Sex Trafficking Team (CSTT), applicable grant requirements, Unbound Now policies and procedures, and subsequent CSTT guidance.\nParticipate in shared 24/7 remote crisis response coverage with other Care Coordinators in accordance with established Care Coordination Team (CCT) protocols.\nComplete CSE-ITs as needed and support appropriate responses based on screening results.\nSecure and maintain appropriate releases of information and consent for Care Coordination services and safeguard confidential information in accordance with applicable requirements.\nEncourage engagement with CSEY Advocacy services and other appropriate community-based supports.\nFacilitate Rapid Response Meetings (RRMs), Service Status Meetings (SSMs), Family Empowerment Meetings, and other Care Coordination Team meetings as appropriate.\nSchedule, coordinate, and facilitate regular Advisory Council meetings.\nSupport the Care Coordination team in promoting and hosting community awareness, education, and training opportunities.\nFacilitate case analysis and data evaluation sessions with Care Coordination teams and Advisory Councils as appropriate.\n\nDevelop and maintain strong working relationships with essential community partners, including but not limited to children’s advocacy centers, CASA, CSEY Advocacy agencies, DFPS, Community-Based Care providers, medical providers, juvenile justice/probation, law enforcement, district attorney’s offices, and other community-based service providers.\nPromote partner commitment, consistency, accountability, collaboration, and information sharing, and seek feedback from community partners to strengthen the coordinated response.\nMaintain regular communication with the Care Coordination Program Director and/or Assistant Program Director regarding program implementation, challenges, partner concerns, significant case issues, and other matters requiring leadership support.\nParticipate in individual and group supervision, team meetings, and regular gatherings of Unbound Now Care Coordination staff to review program progress, discuss upcoming objectives, strengthen practice, and promote consistency in service delivery.\nRepresent Unbound Now and communicate effectively about Care Coordination services with community partners and other stakeholders as needed.\nDocument referrals, intakes, meetings, service plans, outgoing referrals, communications, action plans, and other required case activity promptly and accurately in Unbound Now’s electronic case management system, generally on the same day.\n\nCrisis Response and Rapid Response Responsibilities:\n\nRespond to crisis referrals in accordance with established CCT protocols, including obtaining appropriate consent and contacting the designated CSEY Advocacy agency.\nCoordinate with law enforcement, DFPS, medical providers, and other CCT partners following the identification or recovery of a youth, as appropriate.\nNotify appropriate CCT members of an identification, recovery, or qualifying CSE-IT result in accordance with established protocols.\nInitiate the appropriate Care Coordination case record and begin collecting relevant information from DFPS, juvenile justice/probation, law enforcement, the children’s advocacy center, CSEY Advocacy, and other partners as needed.\nCoordinate Rapid Response Meetings by notifying participants, scheduling and facilitating meetings, documenting decisions, and developing and distributing action plans.\nComplete follow-up activities resulting from Rapid Response Meetings, including coordinating with identified service providers and following up with responsible referral sources as appropriate.\nMaintain communication with CSEY Advocacy and other partners directly supporting the youth to obtain relevant updates that inform Care Coordination Team planning and decision-making.\nSchedule and facilitate Service Status Meetings for assigned cases and coordinate information sharing among CCT/MDT partners.\n\nMaintain responsibility for the coordination, documentation, follow-up, and ongoing management of assigned Care Coordination cases.\n\nCommunity and Advisory Council Responsibilities:\n\nDevelop and maintain strong relationships with Advisory Council members and other community partners.\nSupport, promote, and host education, training, and awareness opportunities.\nCoordinate and facilitate Advisory Council meetings in partnership with Care Coordination leadership and team members.\nConduct case analysis and data evaluation sessions to identify trends, gaps, strengths, and opportunities to improve the community’s coordinated response to CSEY.\n\nOrganizational and Administrative Responsibilities:\n\nRespond appropriately to allegations of abuse, including youth-to-youth sexual activity, by taking all allegations seriously, following applicable mandatory reporting requirements, and immediately notifying the Care Coordination Program Director as required.\nComplete all required Unbound Now training within established time frames.\nSubmit expense documentation accurately and within required time frames in accordance with Unbound Now expense policies and applicable Ramp Monthly Closeout procedures.\nSubmit travel reimbursement documentation in accordance with Unbound Now travel policies and established timelines.\nSubmit timesheet hours and grant allocations accurately and within required time frames in accordance with organizational and grant requirements, as applicable.\nPerform other duties related to Care Coordination program implementation and service delivery as assigned.\n\n*This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by organizational demands.\nDesired Outcomes:\n\nYouth and their families are consistently served with professionalism, compassion, and a trauma-informed approach.\nCare Coordination services are implemented in alignment with the expectations of the Texas Office of the Governor’s Child Sex Trafficking Team (CSTT), applicable grant requirements, Unbound Now policies and procedures, and established county protocols.\nStrong, collaborative, and effective working relationships are developed and maintained with county community partners.\n\nCare Coordination meetings, case activities, referrals, service plans, and other required documentation are entered accurately and promptly into the electronic case management system to support service delivery, program evaluation, and reporting requirements.\nCommunity partners understand the purpose, role, and services of Unbound Now’s Care Coordination program and how to access Care Coordination when a youth is identified or recovered.\nAdvisory Councils and Care Coordination Teams demonstrate effective collaboration, communication, accountability, and shared commitment to strengthening the community’s coordinated response to CSEY.\nCare Coordination is represented professionally through presentations, trainings, meetings, written materials, and other community engagement opportunities.\n\nWorking Relationships:\nSupervisor: Care Coordination Program Director \nWorks with: Assistant Care Coordination Program Director, other CSEY Care Coordinators, Unbound Now staff, Advisory Council members, Care Coordination Team members, and county community partners.\nExperience and Education:\nRequired Qualifications:\n\nBachelor’s degree in Social Work, Criminal Justice, Psychology, Sociology, Human Services, or a related field; or an equivalent combination of education and professional experience.\nDeep knowledge of trauma-informed, youth-centered, and strengths-based practices, with direct experience supporting youth and families impacted by trauma, abuse, exploitation, or complex circumstances.\nDemonstrated experience collaborating with multidisciplinary teams (MDTs), community partners, and youth-serving systems to build relationships, engage diverse stakeholders, navigate differing perspectives, achieve consensus, and facilitate collaborative decision-making.\nDemonstrated ability to facilitate meetings, group discussions, community presentations, or professional trainings.\nExcellent verbal and written communication skills in sensitive environments, with the ability to respond effectively and professionally during crises.\n\nStrong organizational skills to manage competing priorities, maintain timely and accurate documentation, work independently, and exercise sound professional judgment.\n\nPreferred Qualifications:\n\nExperience working directly with commercially sexually exploited youth (CSEY), survivors of human trafficking, or youth at high risk of exploitation, backed by relevant specialized training.\nExperience within child welfare, children’s advocacy centers, juvenile justice, law enforcement, victim services, or coordinated community responses/MDTs.\nExperience facilitating or developing interagency protocols, procedures, or collaborative agreements.\nExperience using electronic or cloud-based case management systems.\n\nJob Requirements:\n\nActive mature Christian faith, as evidenced by participation in a local church, and commitment to abiding by all Unbound Now policies.\nPass employment eligibility verification, provide three references (supervisor, professional, personal), and clear all required criminal background, DFPS history, and abuse/neglect registry checks.\nStrong interpersonal and verbal communication skills, including cultural competency, effective consensus-building, and public presentation skills (in-person and online).\nExcellent organizational abilities, creative problem-solving skills, strict commitment to confidentiality, and the flexibility to operate in both structured and unstructured settings.\nTimely submission of daily time-sheets/grant allocations, daily travel reimbursements, and monthly expense documentation following company guidelines.\nWillingness to travel regionally using a reliable personal vehicle with a valid driver's license and insurance, and prompt completion of all required staff training.\n\nPhysical and Driving Requirements\n\nDemands include sitting for long periods at a computer and frequent video calls. Repetitive hand motions from frequent keyboarding.\nMust possess a valid driver’s license, maintain proper insurance coverage, and be able to operate a personal vehicle as needed for work-related travel.\nDemands sometimes require the ability to lift loads of up to 50 pounds.\nAbility to enter documentation into a case management software system.\n\nFrequent demands require close visual attention to detail and prolonged periods of mental concentration. \n\nEqual Employment Opportunity & Faith Statement: Unbound Now is an equal opportunity employer. As a faith-based non-profit organization, Unbound Now exercises its l

Qualifications Initial Selection Criteria Required Graduation from an accredited four-year college or university with a degree in public policy, public health, sociology, social work or related health and human services field. Two years of full-time work experience in the health and human services,

Job Description JOB DESCRIPTION COMPANY'S JOB DESCRIPTION LINK Workstream’s SaaS technology addresses the top pain point of the local businesses around you: hiring, managing, and retaining qualified workers. Our customers include leading brands from multiple sectors, including McDonald's, Jamba Juice, 7-Eleven, Uber, FedEx, Chevron, etc. Workstream enables these businesses to hire faster with texting / SMS, cutting in half the time to engage, hire and onboard hourly workers. The 2.7 billion desk-less workers are 80% of the global workforce but have been heavily underserved by technology compared to the other 20% of in-office knowledge workers. At series B, we are quickly expanding our product portfolio. We are a team from Google, Uber, MIT, and Stanford. In addition, we are backed by legendary VC's and industry’s experts, including Founders Fund, BOND, Coatue, the CEO of Doordash, the President of Instacart, and more! We’re looking for an experienced UX Researcher to join our growing design and research team. You will be looked upon to uncover deep insights and partner with product designers, product managers, engineers and cross-functional roles to elevate the user experience for our teachers, students, parents and school admins who use our web and mobile products every day around the world. You must be passionate about user research, an exceptional communicator and be comfortable scaling your work from identifying new product opportunities, validating product concepts to running usability tests after products have been launched. As one of the first researchers to join our team, you’ll have the opportunity to develop the user research identity, practice and culture across our company. Senior User Researchers are leaders within their product areas working with leadership and product teams on strategy, roadmap and goals. You must be able to process a wide variety of information — product data, customer and internal feedback— to break down complex problems and frame your thinking in ways that anyone in the company can understand. It’s not about what you know and can do as much as it is bringing others along with you. We expect our enterprise product experiences to be held to the same standards as the world’s best consumer products. We relish the challenges and opportunities that come with building a top notch research function — people, process, culture, growth, impact — and we need your help. Day in The Life: • Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, diary studies, surveys, usability testing (remote and in-person), and any other methods you find impactful, • Package insights into design tools and assets for the product managers and designers (i.e. personas, design principles, scenarios, frameworks, etc.), • Collect, analyze, and present quantitative and/or qualitative data to generate actionable strategic and tactical recommendations that can improve the product experience for our users, • Partner with our data analytics team to provide context for their insights, • Find compelling ways to communicate insights, advocate for our users and cultivate an empathetic culture across the company, • Adapt and innovate research practices to meet team needs under the tight timeframes of a rapidly growing company Who You Are: • Lead research experience on projects that require qualitative and quantitative data collection and analysis, • Multi-year experience managing cross-functional projects that involve key stakeholders, product teams and cross-functional roles, • Experience working within an agile/lean product process, • Excellent written and verbal communication and presentation skills, • Strong listening, analytical, and organizational skills, • Enthusiasm for a team-oriented, collaborative, highly energetic, fun and fast-paced environment, • The drive and energy to create a user-first company culture, • An undergraduate degree in Human-Computer Interaction, Sociology, Psychology, Computer Science, Cognitive Science or comparable UX research experience, • 5+ full years of experience working with product organizations, conducting qualitative and quantitative research studies, including usability tests, surveys, and user interviews

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