Security and Access Control Specialist
hace 20 días
San Francisco
Job Description Gridiron IT is looking for a Security and Access Control Specialist in San Francisco, CA. Key Responsibilities I. Access Control and Identification Management • Credential Issuance: Daily issuance, programming, and testing of over 900+ access control cards and HSPD-12 identification cards annually for all Region 9 staff, contractors, and affiliates., • Identity Verification: Review and verify official identification documents (e.g., passports, birth certificates, naturalization documents) to ensure proper identification and citizenship status prior to issuance., • Enrollment Procedures: Collect customer information, capture photos using photographic equipment, and take fingerprints using a live scan fingerprint machine., • Database Management: Input customer data into the EPA-created system and the Physical Access Control System (PACs); maintain compliance and accuracy of the access control databases., • Local Badge Processing: Process email authorizations for and issue local ID badges, including photo capture, assigning general and specific access rights as instructed by the COR, and printing the final badge. II. USAccess PIV Card Lifecycle Management • Manage the full lifecycle of USAccess PIV cards, including performing PIN Resets and assisting personnel with EPASS certificate renewals on an as-needed basis., • Process badge cancellations for separating, terminated, or retiring EPA personnel., • Coordinate the re-issuance of lost, stolen, or damaged USAccess badges., • Process replacement badges for expired cards or updates due to name changes, citizenship status changes, or agency affiliation changes., • Schedule and manage USAccess enrollment and issuance appointments., • Operate the Security Office, ensuring courteous and professional customer support is provided at all times., • Handle administrative functions, including inventorying badge supplies, filing completed forms, and preparing required operational and compliance reports., • Technical Troubleshooting: Utilize knowledge to assist with minor troubleshooting of PC hardware and software, including Windows 10/7, MS Word, Excel, and Outlook., • Service Desk: Manage support requests through a centralized ticketing system, ensuring clear, concise communication with clients and end-users regarding IT and access issues. Required Qualifications and Skills • Proven experience in a customer-facing security or administrative role, preferably within a government or high-security environment., • Demonstrated knowledge and experience with HSPD-12 PIV card issuance and lifecycle management (e.g., USAccess, PACs, or similar identity management systems). (Not Required but a plus), • Ability to accurately review and verify official identification and sensitive personal documents (passports, birth certificates, etc.) in accordance with federal guidelines., • High proficiency in using general office equipment, including computers, scanners, copiers, photographic equipment, and live scan fingerprint devices., • Strong data entry skills and ability to quickly learn and navigate EPA-specific computer systems., • Familiarity with standard PC operating systems (Windows 10/7) and Microsoft Office Suite., • Excellent written and verbal communication skills, with a focus on providing clear, concise, and polite customer service. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation and Benefits Salary Range: 50,000 - 60,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron’s benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations. Company DescriptionGRIDIRON IT is a Small Business specializing in IT talent search and placement. From executive search to cleared IT professionals, Gridiron IT provides top talent to government agencies, federal contractors, and commercial clients. Building on more than 20 years of recruiting excellence and solid relationships throughout the field, Gridiron IT is a trusted IT staffing resource in the National Capital Area and across the country. We work closely with our clients and consultants to understand their unique needs and make placements that make sense.GRIDIRON IT is a Small Business specializing in IT talent search and placement. From executive search to cleared IT professionals, Gridiron IT provides top talent to government agencies, federal contractors, and commercial clients. Building on more than 20 years of recruiting excellence and solid relationships throughout the field, Gridiron IT is a trusted IT staffing resource in the National Capital Area and across the country. We work closely with our clients and consultants to understand their unique needs and make placements that make sense.