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About the job About the Company Lakeview Law Group provides legal services including comprehensive support to consumers seeking to resolve debt through consolidation and negotiated credit terms. We guide clients through every stage of the process- from onboarding and account management to negotiations and program graduation. We currently service over 10,000 active clients across 30+ states. Lakeview prides itself in providing transparency, integrity, and a premier customer experience to every client enrolled. Title: Vice President, Operations Location: New York 10018 (onsite Mon-Fri) Compensation: $120,000-$150,000 About the Job As the Vice President of Operations, you will be a vital member of our senior leadership team, overseeing the Debt Resolution Division. In this key role, you will collaborate with executive leadership to lead a team of customer service agents and negotiators handling day-to-day service needs of our clients. This is an exciting opportunity to develop strong performers into exceptional ones by establishing the operational discipline that sets industry benchmarks. This is a hands-on leadership role where you’ll balance team development with high-level operational delivery while partnering closely with Client Success, Escalations, and Negotiation teams. Key Responsibilities: • Leadership: Oversee, coach, and develop all teams under the Lakeview Law Group., • Cross-Functional Collaboration: Work with leaders and subsidiaries to drive holistic results through effective communication and influence., • Issue Resolution: Manage escalated issues and design new workflows/strategies to mitigate recurring challenges., • Process Optimization: Analyze department structures and implement enhancements through organizational changes, updated scripting, and refined job duties., • Financial Oversight: Create budget proposals and structural changes backed by rigorous cost benefit analyses and projections., • Strategy & Culture: Lead team meetings to communicate vision, set goals and foster department engagement, • Data & Reporting: Develop and enhance reporting dashboards to track performance, growth and shortfalls., • Resource Management: Manage staffing levels and budgets to ensure all departmental goals are met., • Direct Engagement: Interface with clients during high-level escalations or as an individual contributor to support retention efforts., • Decision Making: Maintain a deep understanding of the business to guide managers and make critical, results-driven decisions. Performance is measured against the position goals and defined outcomes as outlined by the position Qualifications: • Bachelor's Degree or equivalent professional experience., • 5+ years of Debt Settlement industry experience., • 8+ years of Management Experience at the Senior Manager, Director or VP Level., • Exceptional organizational, analytical, and communication skills., • A strong sense of professional and personal accountability., • The ability to adapt quickly to changes in process, technology, and leadership strategy., • Proven track record of coaching and leading multi-disciplinary teams. Benefits & Perks • 401(k), • Health, Dental, and Vision insurance, • Paid Time Off (PTO) Employment at our Company is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will: • Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships, • Create an optimal balance of sales and service by having the right people in the right place at the right time, • Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience, • Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Manager has: • The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others, • A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles, • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes, • The ability to set clear objectives and inspire the team to reach their highest potential, • A dedication to quality and investing in results that always add value to the business, • A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture THE REWARDS You will receive industry-leading pay & benefits at Aritzia: • Competitive Pay Package, • We’re committed to performance-based pay increases., • Product Discount - Our famous product discount, online and in store, • Aspirational Workspace - Every detail is considered to connect to the energy of the culture. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Technical Program Manager | Healthcare AI | High-Growth Startup About the Opportunity Our client is one of the fastest-growing AI infrastructure companies in healthcare, building mission-critical technology that sits directly inside payer and clinical workflows. They are hiring a Technical Program Manager to lead enterprise deployments and drive execution across complex, high-stakes implementations. This is a rare opportunity to operate in a forward-deployed role, sitting at the intersection of customers, product, and engineering—owning delivery from post-sale through go-live and long-term success. What You’ll Be Doing • Own end-to-end execution of enterprise deployments, from contract signature through implementation, go-live, and handoff, • Act as the primary operator across customer, product, and engineering teams during deployments, • Translate complex technical products into real-world workflows for payer and clinical users, • Drive implementation strategy across highly technical, workflow-heavy environments, • Identify risks, blockers, and gaps early, and proactively drive resolution across internal and external stakeholders, • Partner closely with product and engineering to surface field insights and influence product improvements, • Build and refine repeatable processes, playbooks, and infrastructure to scale deployments, • Operate in ambiguous, fast-moving environments where structure doesn’t exist yet—and create it Ideal Background • 5–10 years of experience in technical program management, implementation, or forward-deployed roles, • Experience leading complex enterprise deployments, ideally in healthcare, fintech, or other regulated industries, • Strong technical fluency (APIs, data systems, integrations, or AI/ML systems) with ability to work closely with engineering, • Proven ability to manage cross-functional initiatives across customers, engineering, and product teams, • Track record of owning execution in high-stakes, ambiguous environments Preferred Profile We are particularly interested in candidates who bring some combination of the below: • Experience in healthcare, especially payer systems, clinical workflows, or healthtech platforms, • Background in consulting (e.g., McKinsey & Company, Boston Consulting Group, Bain & Company) or forward-deployed roles at companies like Palantir, • Experience working directly with enterprise customers and owning post-sale delivery, • Familiarity with integrations, data pipelines, and workflow-heavy systems, • Founder or early-stage startup experience, • Clinical or healthcare operations exposure Why This Role Stands Out This is a rare opportunity to step into a high-impact, forward-deployed role in healthcare AI—owning how mission-critical technology gets implemented inside real-world payer and clinical environments. You’ll be the person who ensures the product actually works in practice, not just in theory—bridging the gap between what’s built and what delivers value. You’ll operate with high ownership, work directly with customers and internal teams, and help define how deployments scale at one of the fastest-growing companies in the space.

Senior Clinical Trial Manager / Associate Director, Clinical Operations Location: New York, NY preferred - hybrid schedule with 3 onsite days per week. Our client, a clinical-stage biotech advancing innovative oncology therapies, is looking to add a senior-level Clinical Operations leader to support a growing global early phase pipeline. This is a highly urgent hire. The position is ideal for someone who is deeply execution-oriented, comfortable in a lean environment, and experienced running complex oncology studies with meaningful CRO and vendor oversight. What you’ll be doing • Managing global Phase 1/2 oncology trials with broad operational ownership, • Overseeing CROs and external vendors across multiple regions, • Supporting studies in emerging geographies including Australia, South Africa, and India, • Partnering closely with internal functions such as Regulatory, Safety, Data Management, and Clinical Supply, • Driving timelines, solving operational issues, and keeping studies on track in a fast-moving environment What our client is looking for • 6+ years of clinical trial management experience, • Strong oncology background, ideally with early phase studies, • Proven ability to run trials independently in a lean biotech or similar setting, • Global trial experience, especially outside the US, • Strong ICH-GCP knowledge and full lifecycle trial execution experience, • Radiopharmaceutical experience is a plus, but not required Why this role stands out • High-visibility position with immediate impact, • Opportunity to work at a scope that feels broader than title, • Strong exposure to leadership in a collaborative, growing team, • Base salary targeted around $160k-$180K, with flexibility up to ~$200K plus equity and benefits

We are currently hiring a Senior Manager of Revenue Cycle Operations for a healthcare technology company in New York City. This role is designed for an operational leader who enjoys building systems from scratch and collaborating with product teams to integrate AI and automation into traditional RCM workflows. Core Responsibilities • Team Scaling & Leadership: Build and manage internal and offshore RCM teams, maintaining accountability for all KPIs and SLAs., • Operational Architecture: Develop and refine processes for manual billing and collection workflows to ensure accuracy and speed while automation is being developed., • Data Analysis & Reporting: Own reporting for denial rates, first-pass resolution, A/R aging, cost-to-collect, and net collection rates; use these metrics to drive operational changes., • Strategic Advisory: Act as the primary point of contact for clients, translating performance data into clear operational insights and forward-looking strategies., • AI & Product Partnership: Monitor the performance of AI agents (calling, portals, and denials); collaborate with Product and Engineering teams to troubleshoot issues and provide feedback for platform enhancements., • Automation Strategy: Identify manual friction points and work alongside engineers to layer in automation features based on real-world workflow data. Required Qualifications • Experience: 7+ years in healthcare RCM, including at least 3 years leading teams of 15 or more., • Operational Growth: A background in building RCM functions from the ground up, rather than managing established, mature organizations., • Offshore Management: Direct experience managing offshore billing or A/R teams. Preferred Skills • Technical Literacy: High comfort level working with data sets and collaborating with engineering teams., • Adaptability: The ability to move quickly and take ownership within an early-stage, fast-moving environment., • Problem Solving: A proactive approach to identifying payer trends and surface-level issues before they impact the bottom line.

Company Background The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit, and a true creative attitude. A destination layered with events and amusements that leave you with an uplifted feeling. The Standard's irreverent and playful sensibility, combined with careful consideration of design, detail, and service, has established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness. Mission Statement To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home. Our Purpose The Standard’s commitment is to be an anchor for each neighborhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways. Our promise is to ensure that a stay is an experience and that memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, hideaway, make-believe, and do so whilst being yourself and having fun doing it. We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE! #StandardFamily Job Title: Food and Beverage Manager Department: Food and Beverage Location: The Standard, High Line Reporting to: Director, Food and Beverage Responsible for: Food and Beverage- The Plaza/ The Living Room Job Purpose: The F&B Manager is responsible for assisting The Plaza and The Living Room with coverage during service for all needed meal periods. This position requires full availability as it does not guarantee a consistent schedule and it’s based on coverage needs due to paid time off (PTO), business volumes, and events. Main Duties & Responsibilities • Directly responsible for guest needs and service in the restaurant and related areas of the hotel., • Recruit and process staff for an outlet where and when necessary., • Initiate a complete training of said staff, including all required documentation and tests., • Assure all new front-of-house employees have received training materials and are properly tested before receiving scheduled non-training shifts., • Work closely as a team and communicate effectively with all other F&B managers., • Responsible for appearance and upkeep of areas of responsibility., • Responsible for the requisition and stocking of all products sold/used in the area of responsibility., • Responsible for the quality of food, beverage, and service presented to the customer., • Ensure there is sufficient coverage of each scheduled shift that you are leading., • Ensure all floor staff work is satisfactorily completed pre and post-shift., • Ensure floor staff are performing up to standards during shift, if not above and beyond., • Continue to train staff on product knowledge, protocol, and any policy/procedure changes., • Oversee floor staff, ensuring that they adhere to conduct requirements as per Employee Handbook/SOPs., • Delegate duties to floor staff to facilitate the day-to-day operation of the restaurant and be able to fulfill other duties assigned by management., • Ensure line employees are in properly maintained and appropriate uniforms dictated by position., • Responsible for completing all paperwork requirements at the end of the shift, including cash drops, RS check drops, and night auditor drops., • Complete tip sheets and daily logs., • Perform other duties as requested by GM, AGM, and F&B Director., • Welcome guests, seat tables, and maximize the selling potential of the restaurant area. Specific Requirements • Full availability required including but not exclusive of late nights and weekends., • Able to cover different schedules based on business needs, PTO, and events., • Ability to read, comprehend, and carry out instructions according to established procedures., • Fluent in the English language., • Work efficiently, utilize multi-tasking, prioritize tasks, • Adherence to uniform, grooming, and personal hygiene standards and expectations per standard of operating procedures., • Adherence to posted schedule and arrival time and attendance at mandatory meetings., • Personal comportment in line with Standard, New York policies, standards, and expectations., • Extensive knowledge of Squirrel POS., • Have an outgoing, upbeat personality, positive attitude, and flair., • Can handle the pressure of a high-volume, high-energy outlet., • Be an inspiring and motivational leader., • Can maintain a high level of confidentiality., • Strong communication and management skills., • Guest service oriented., • Previous work experience in restaurant management., • Multi-lingual, desirable. Physical Requirements • Able to work standing for a minimum period of 8 hours a day., • Periodical bending, kneeling, and stretching., • Able to pull, push, carry, and lift at least 40 pounds of force., • Must be able to seize, grasp, turn, and hold objects with hands. Compensation and Benefits: • Pay Range: $65k - $75k per year, • Excellent and Affordable Health Care coverage, • Life Insurance, Disability Insurance, Pet Insurance, • 401k with company match after 1 year, • 160 hours of PTO/ year and Company recognized holidays, • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace, • Employee Meals, Employee Referral Program, Commuter Discounts, • Regular fun staff events and celebrations!!

Job Title Risk Manager, Global Operational Resilience, BCM and Crisis Mgmt. Operational Risk Management Corporate Title Vice President Location New York Overview The purpose of the Operational Risk Management (ORM) function is to ensure that the Bank’s Operational Risk exposure is adequately managed in line with the group wide risk appetite and ORM framework. You will work in ORM which is a matrix organization with business / region and functional specialist axes. Operational Resilience refers to the ability of firms, FMIs and the sector to prevent, respond to, recover and learn from operational disruptions. It is the ability to adapt rapidly to the changing environmental and business conditions. What We Offer You • A diverse and inclusive environment that embraces change, innovation, and collaboration, • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement, • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, • Educational resources, matching gifts and volunteer programs What You’ll Do As part of the Global Operational Resilience team the general responsibilities include: • Partner with senior leaders to facilitate informed risk decision by providing relevant content necessary to formulate a prioritized path forward, • Able to define and embed an effective Risk and Control Environment, supporting the implementation of robust standards into the organization Familiar in managing and/or developing Risk Appetite and Controls framework, • Responsible for developing global framework, key programs and act as subject matter expertise for Operational Resilience, including DORA elements, Business Continuity Management (BCM) and Crisis Mgmt., • Well versed in Business Continuity Management and Crisis Management methodology and implementation of Business Continuity program required. Maintain up to date knowledge of industry trends and standards, risk management practices, legal and local regulatory requirements, • Managed Crisis as required within the Crisis Management model, • Able to engage regulators and auditors independently and able to lead Operational Resilience and BCM related Governance forums, if required. In addition to the global role responsibilities, this role will be responsible for the America Operational Resilience, BCM and Crisis Management mandates How You’ll Lead • Expected to work with various First Line of Defence (1LoD) senior stakeholders across business divisions and infrastructure teams, • Strong influencing, problem solving, organizational and stakeholder management skills, • Build, lead, motivate and engage a team Skills You’ll Need • Risk management experience, preferably in financial or consultancy firm, • Demonstrable experience of operational resilience, business continuity and crisis management lifecycle, • Educated to bachelor’s degree level or equivalent qualification / work experience in Risk, Finance, Business, Accounting or Economics is beneficial, • Demonstrable success managing and operating in a matrix environment that encompasses functional and geographical diversity, • Proven track record in operating a measurements-based culture supporting continual improvement Skills That Will Help You Excel • A self-motivated team player, who is organized, innovative and results orientated. Calm and productive under pressure, • Ability to analyze regulatory, audit and program requirements and build in required changes to book of work, • Excellent communication skills, both written and verbal are essential Strong PowerPoint skills, • Time management – the successful candidate will often need to deal with multiple priorities and should therefore be highly organized and be able to multi-task, • Experience in any control or risk management activities within Banking domain is an added advantage Expectations It is the Bank’s expectation that employees hired into this role will work in the New York office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodation to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in New York City is $125,000 to $203,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration. Deutsche Bank Benefits At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click ___ to learn more! Learn more about your life at Deutsche Bank through the eyes of our current employees ___ The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email . #LI-HYBRID

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. This role is located on-site at one of our offices This position is office-based, meaning regular in-person collaboration or use of office equipment is essential to maximize effectiveness for this team and/or position. Qualified applicants must live within commuting distance of New York, Boston, or Seattle, and should expect to be in office a minimum of 4 days per week. Sonos is seeking a Sr. Manager, Amazon Global Marketing to lead our global Amazon marketplace marketing strategy. This role will own Amazon as a critical marketing channel, driving full-funnel performance through retail media, premium content experiences, and cross-functional alignment. You will lead and define the Sonos customer journey on Amazon, ensuring a best-in-class, consistent, and high-converting experience across all Amazon marketplaces globally. You will be a commercial thinker who can confidently interpret business requirements to develop strategic marketing plans. Amazon is a critical touchpoint in the Sonos customer journey. This role ensures that every interaction, from discovery to conversion, reflects the quality of our brand while delivering strong business results. If this sounds like you, we want to hear from you. What you'll do: Global Amazon Marketplace Strategy * Define, own, and champion the global Amazon Marketplace marketing strategy * Lead the planning and strategic direction of retail marketing initiatives across Amazon's suite of advertising tools, including Amazon AMS & DSP, Sponsored Products and more * Set a comprehensive global digital merchandising strategy for Amazon, in partnership with the Brand Experience team, so that regional teams can operate with speed and scale * Develop and manage a rigorous testing agenda to innovate and optimize every stage of the customer journey, from awareness to conversion Analytics, Measurement & Optimization * Own Amazon-specific performance metrics, including traffic, conversion rate, ROAS, and new-to-brand acquisition * Translate performance data into actionable insights and strategic recommendations * Establish testing roadmaps to continuously improve media effectiveness and content performance * Translate complex data into actionable insights, providing clear recommendations to leadership and cross-functional teams to inform investment decisions and strategic direction Collaboration & Leadership * Collaborate closely with global and and regional sales and marketing teams to ensure a cohesive, integrated approach to customer acquisition * Lead, mentor, and develop agency and vendor partnerships, providing strategic direction and oversight to ensure high-quality execution and impactful results * Serve as the internal subject matter expert for Amazon Marketplace marketing, educating teams on best practices and emerging trends to maintain Sonos' competitive edge * Manage a team of regional Amazon Marketing Managers (EMEA, Americas, APAC) Global Marketplace Coordination * Lead Amazon strategy across international markets, ensuring consistency while enabling local optimization * Collaborate with regional stakeholders and in-market specialists to execute effectively across geographies * Identify global opportunities for scale, efficiency, and innovation What you'll need: * 8-10+ years of experience in Amazon Marketplace marketing, with a focus on full-funnel strategy and execution * Demonstrated expertise in the Amazon advertising ecosystem, including hands-on experience with Amazon DSP, Sponsored Brands, and/or PPC campaigns * Proven success in leading growth marketing initiatives that have delivered measurable business impact and ROI * Exceptional analytical skills, with the ability to translate complex data into clear, actionable insights and strategic recommendations * Strong understanding of marketing technology, attribution models, and data analytics platforms * Excellent leadership, communication, and collaboration skills, with a track record of influencing and partnering with stakeholders at all levels * International experience working with local Amazon teams * Bachelor's degree or equivalent practical experience in Marketing, Business, or a related field Nice to have: * A master's degree (MBA or equivalent) is a plus, but not required * Experience in the electronics or technology industry is a bonus * Hands-on knowledge of artificial intelligence (AI) use cases for business and marketing * Previous experience in a global role, managing performance across different markets and cultures Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don't have 100% of the skills listed, we strongly encourage you to apply if interested. Visa Sponsorship: Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for any US employer, both now and in the future. #LI-Onsite Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience. The base pay range for this role based off geographic location is: $150,000 and $188,000 The specific pay offered will depend on the candidate's geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market. Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process. Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits. We also offer a comprehensive ___ with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including: * Medical, Dental, and Vision Insurance * A 401(k) plan with company matching and immediate vesting * An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required * 80 hours of sick time upon hire, refreshed annually * Up to 12 paid holidays per calendar year * Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition * Company-paid Disability, Life, and AD&D Insurance * Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance * Mental health benefits to support your holistic well-being * A generous employee discount program & Sonos Radio HD - on us! Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Regulatory Affairs Program Manager leads crossfunctional regulatory projects from strategy through execution, ensuring that all products meet global regulatory requirements and are launched on schedule. This role partners closely with R&D, Clinical, Quality, Manufacturing, and Commercial teams to develop and implement regulatory strategies, manage submission timelines, and drive successful product approvals worldwide. Essential Functions • Design, plan, and manage cross-functional and ongoing regulatory programs, defining schedules, milestones, deliverables, resources, and risk-mitigation strategies., • Function as a Regulatory Affairs point of contact for internal teams, translating regulatory requirements into clear and actionable objectives., • Coordinate crossfunctional project teams, ensuring alignment with regulatory objectives and strategy. Track and report program status to senior leadership and external partners., • Conduct regulatory intelligence to anticipate changes in laws, guidance, and standards. Assess impact on products/processes and communicate findings., • Identify risks early, develop mitigation plans, and resolve issues that could impact timelines or approvals., • Foster a culture of continuous improvement and regulatory excellence., • Create, edit and adhere to Standard Operating Procedures (SOPs), process improvements, and standardization of templates., • Performs ad-hoc and cross-functional projects as assigned to support business needs and provide developmental opportunities. Education & Experience • Bachelor's degree in sciences, business, project management or a related field with 7+ years of relevant progressive experience is required., • 5+years of regulatory affairs experience in the pharmaceutical, biologics, or medical device industry is preferred., • 3+years managing complex, multiregional regulatory programs is preferred. Knowledge, Skills, & Abilities • Understanding and knowledge of FDA and other major healthauthority requirements, a plus., • Proven ability to work with crossfunctional teams, manage budgets, and deliver on schedule., • Excellent written and oral communication skills., • Strong analytical and problemsolving abilities., • Proficiency with MS Office suites and project management tools. Working Environment / Physical Environment • This position works on-site, • Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval., • Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer., • Lift and carry materials weighing up to 30 pounds. This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $141,300 (entry-level qualifications) to $157,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Veeva RIM Specialist will provide expertise and guidance in the management and publishing of regulatory documents ensuring their conformance with Health Authority requirements. This role is hands on and execution focused, working closely with all of regulatory affairs to support all US and ex-US regulatory activities and maintain inspection-ready system. This position will assist staff in submission and document management activities using Veeva RIM software. Essential Functions • Create and maintain electronic project folders for projects., • Execute the upload, tracking, life cycle maintenance of regulatory submissions, including INDs, BLAs, CTAs, for US and ex-US regions within Veeva RIM., • Maintain Veeva RIM by uploading all submissions, Health Authority correspondence, etc., • Track all regulatory meetings, questions, information requests, and responses ensuring proper linking within Veeva RIM. Upload and manage Word and source documents in Veeva Vault to support collaboration, version control, and document updates., • Ensure regulatory documents received via email, secure links, or external portals in addition to gateway submissions are captured and filed appropriately., • Assist in responding to internal audits, health authority inspections, and regulatory inquiries related to RIM documentation., • Ensure that all working files, forms, sign-out sheets, and archives are organized and maintained in accordance with SOPs and Health Authority requirements., • Configure Vault objects, lifecycles, workflows, document types, and metadata to support business processes., • Provide technical and functional support for users including, but not limited to, access to Veeva RIM, • Assist in system validation, upgrades, and testing, ensuring compliance with GxP and regulatory standards., • Partner with regulatory affairs, IT, and clinical teams to translate business requirements into technical solutions., • Assist in training Regulatory Documentation Specialists, ensuring that all SOPs are followed, and all questions are answered; Continue to provide support and assist in questions after the training is completed., • Act as a key operational contact for Regulatory Affairs regarding Veeva RIM., • Provide day-to-day support to system users., • Collaborate with other Regulatory Documentation Specialists regarding upgrades to existing software programs, new software programs, or removing software programs that are no longer needed., • Performs ad-hoc and cross-functional duties and/or projects, as assigned, to support business needs and provide developmental opportunities. Education & Experience • Bachelor's Degree in life sciences or technical discipline with 5+ years of regulatory operations experience in the biotechnology or pharmaceutical industry required; or, • High School diploma with 9+ years' experience required., • Hands on experience with Veeva RIM and Veeva Vault required., • Familiarity with global regulatory submissions and health authority correspondence strongly preferred. Knowledge, Skills, & Abilities • Expert knowledge of Health Authority procedures and guidance regarding document management and electronic submission., • Expert knowledge of Electronic Document Management Systems., • Strong knowledge in Veeva Vault especially Veeva RIM., • Ability to work with firm deadlines and adapt quickly to changing requirements and priorities., • Strong organizational skills, written and oral communication skills, and attention to detail. Working Environment / Physical Environment • This position works on site in Summit, NJ., • Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval., • This position may need to sit for long periods of time and use various computer programs., • This desk-based role involves close study of scientific and regulatory documents., • This position will work closely with colleagues throughout the day, often on a project-team basis. This position is eligible for a discretionary bonus and equity award. The hourly base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $50.48 (entry-level qualifications) to $55.53 (highly experienced) per hour The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant- Med Surg, Full-time Evenings. In this role, the successful candidate Assists in implementation of the nursing process by performing direct and indirect patient care to assigned patients under the supervision of the Registered Professional Nurse. Assists in maintaining an orderly and safe patient care environment and unit. Job Responsibilities: • Assists with Admission/Transfer/Discharge of patients: Orients patient to hospital environment. Provides patient with toileting supplies. Assists patient to remove clothes, complete property check list and safeguard personal property through Security. Assists in transfer of patients by gathering belongings, completion of clothing list and assisting in moving the patient. Prepares bedside unit to receive patients. Discharges: Assists patient to dress and pack personal belongings. Escorts patient as necessary and remains with the patient until he/she has left the building., • Conducts patient rounds for toileting, positioning, comfort, safety and personal needs. Answers patient call lights and responds to patient needs promptly., • Assemble O2 (e.g., nasal cannula) and suction set-ups., • Provides basic hygiene to patients: bathing, AM/PM care, mouth care, denture care, hair care, nail and foot care, shaving, assists patients with bedpan, urinal and/or commode., • Prepares patients for meals including: Clearing overbed tables and placing them within reach of the patient. Positioning patient correctly for eating/tube feedings. Assisting patients by preparing utensils and food items. Feeding patients., • Performs and/or assist patient with simple treatments. Remove and reapply SCD wraps as directed by the RN. Assists RN in enema procedures., • Collects specimens as directed by RN., • Informs RN of any audible clinical alarms such as IV pumps, feeding pumps, ventilators, bedside monitors, • Assists with moving, lifting, positioning and transporting of patients., • Assists with removal and security of patient personal items prior to procedures, as needed, • Changes linen in accordance with policy and as necessary., • Takes and electronically records blood pressure, temperature, pulse, pulse oximetry, and respiration, per care level standard and as directed by the RN. Reports any abnormalities to RN., • Weighs patients and electronically records on admission as ordered, and as directed by RN., • Measures and records oral intake, urinary output, bowel elimination, gastric and other drainage onto I&O record (form or electronic). Calculates 8 hour totals. Empties drainage bags., • Performs post mortem care., • Performs safety observations for patients on continuous observation or in restraints, per policy and as directed., • Reports any changes observed in the patients condition to the RN., • Responds to and meets patient/family needs and customer concerns as soon as possible with compassion and understanding. Established effective, caring relationships with staff, patients, family and other members of the healthcare team, • Maintains competence through in-service and educational programs., • Attends staff meetings and reviews/signs minutes of meetings not attended.Maintains a safe and uncluttered environment of care in patient rooms including removing excessive furniture, supplies and equipment. Assists with supply and equipment management of patient, procedure and supply rooms per department standards., • Maintains cleanliness of utility rooms and pantries as assigned., • Performs other duties such as errands, relieving other units, bringing stretchers and assisting other members of the health team, as directed., • Discusses personal or unit-based educational goals/plans with the Nurse Manager and/or Nursing Professional Development Specialist, as appropriate., • Demonstrates accountability for supplies, equipment, and environmental support., • Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures., • Provide instruction and demonstrate desired skills before NAs are expected to undertake new tasks within their scope., • Share feedback to both new and current NAs as it relates to areas where there are opportunities for development. Required Licenses: Basic Life Support Cert Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $52,259.34 - $52,259.34 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Job DescriptionWith over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position OverviewAs a Culinary Lead, FT at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Key ResponsibilitiesLeadership & Team Development· Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs.· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.· Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.Customer Experience & Brand Representation· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.· Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.· Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.Sales & Business Performance· Assist with driving sales growth by implementing strategies to enhance the culinary and retail business.· Analyze key performance metrics daily and leverage insights to optimize store performance.· Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews.Operations & Compliance· Ensure compliance with food safety standards, local health codes, and sanitation regulations.· Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.· Ensure store safety and cleanliness, addressing any maintenance needs promptly.· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements· Ability to communicate verbally and work cooperatively with associates and customers.· Ability to remain standing for up to 4 hours at a time.· Ability to move about the store coaching and directing associates and/or class participants while selling to customers.· The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.· Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.· Ability to lift and/or move merchandise weighing up to 50 lbs.· Ability to ascend/descend ladders to retrieve and/or move merchandise.· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.· Workweeks are expected to be between 32 and 26 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.· Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 5-6 classes are taught per week.· Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience· Must be 21 years of age or older at the time of employment.· A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.· 1-2 years of progressively responsible kitchen management experience.· Valid Food Manager Certification.· Excellent communication, problem-solving, and decision-making abilities.· Passion for community engagement and providing exceptional customer experiences.· Proficiency in Microsoft Office Suite and retail systems preferred.This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to . It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Controlled Combustion is the leading heating contractor in NYC. We serve a variety of industries, including luxury apartments, hospitals, universities, and more. With over 150 employees, our team is as diverse as the services we offer. We’re looking for a hands on Electrical Foreman / Project Manager to oversee the electrical scope for boiler rooms, burner upgrades, controls, and capital improvement projects across NYC. Please note that this is a field first, in person role. Most time will be spent on active job sites across the five boroughs with regular visits to our Bronx headquarters. Hybrid/remote is not available for this position. Responsibilities • Lead day to day field operations for the electrical scope: plan work, set goals, assign tasks, and supervise crews and subcontractors., • Interpret plans/specs; perform layout for feeders, panels, EMT/RMC, junction boxes, equipment terminations, and control wiring., • Oversee installation, testing, and commissioning of motors, starters, VFDs, PLC adjacent control wiring, sensors, and BMS interfaces in boiler/mechanical rooms., • Coordinate closely with plumbers, HVAC techs, burner/controls technicians, and site supers to sequence work in occupied buildings., • Develop short interval schedules; attend project meetings; run daily huddles and toolbox talks., • Order, stage, and track materials, tools, and rental equipment; manage vendors for on time deliveries., • Maintain documentation: daily reports, as builts, redlines, submittals, RFIs, change orders, and closeout packages., • Enforce safety policies (OSHA, NYC DOB, site specific rules); conduct jobsite inspections and corrective actions., • Coordinate inspections and utility cutovers; interface with AHJs (DOB/Con Edison) as needed., • Drive quality control: pre functional checks, point to point testing, start up/commissioning support, and punch list closure. Schedule • Full time, Monday–Friday., • Day shift; occasional evenings/weekends for cutovers or emergencies., • Overtime as needed based on project timelines. Benefits • 401(k), • Dental insurance, • Health insurance, • Health savings account, • Paid time off, • Vision insurance Work Location In person; Bronx, NY 10458 (required). Daily travel to project sites across NYC. Requirements: Qualifications / Skills • Strong planning, organization, and crew leadership; capable of running multiple jobs at once., • Expert knowledge of the NEC and working familiarity with the NYC Electrical Code for commercial/multifamily work., • Ability to read/markup electrical drawings and risers; produce simple sketches and take offs., • Proficient with 120/208V and 277/480V three phase power distribution, motor controls, and low voltage control circuits., • Experience with VFDs, starters, interlocks, safeties, and integration with burner/boiler control systems and BMS., • Strong communication and documentation; comfortable with MS Office (Outlook/Excel/Word) and mobile project apps., • Proactive, detail oriented problem solver who thrives in fast paced, occupied environments. Certifications & Licensure • OSHA 30 (required) and NYC Site Safety Training (SST) (preferred)., • Valid NYS Driver License (required). Minimum Education & Work Experience • High school diploma or equivalent (required); completion of an electrical apprenticeship or trade school (preferred)., • 7+ years in the electrical trade with 2+ years leading crews as a foreman or assistant PM., • Experience in heating, oil & gas, boilers/burners, HVAC/mechanical rooms, or construction in NYC is a strong plus.

Job DescriptionWith over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position OverviewAs a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Key ResponsibilitiesLeadership & Team Development· Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs.· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.· Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.Customer Experience & Brand Representation· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.· Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.· Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.Sales & Business Performance· Assist with driving sales growth by implementing strategies to enhance the culinary and retail business.· Analyze key performance metrics daily and leverage insights to optimize store performance.· Consistently meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales. Performance is measured by key KPIs such as second-class sign-ups, retail culinary product sales, and guest feedback through Google reviews.Operations & Compliance· Ensure compliance with food safety standards, local health codes, and sanitation regulations.· Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.· Ensure store safety and cleanliness, addressing any maintenance needs promptly.· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements· Ability to communicate verbally and work cooperatively with associates and customers.· Ability to remain standing for up to 4 hours at a time.· Ability to move about the store coaching and directing associates and/or class participants while selling to customers.· The capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose.· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.· Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques.· Ability to lift and/or move merchandise weighing up to 50 lbs.· Ability to ascend/descend ladders to retrieve and/or move merchandise.· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.· Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.· Regular and predictable attendance with the flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week.· Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne. Qualifications & Experience· Must be 21 years of age or older at the time of employment.· A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.· 1-2 years of progressively responsible kitchen management experience.· Valid Food Manager Certification.· Excellent communication, problem-solving, and decision-making abilities.· Passion for community engagement and providing exceptional customer experiences.· Proficiency in Microsoft Office Suite and retail systems preferred.This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to . It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant-TH 16 East Medicine Unit-Evening Shift (37.5 Hours). In this role, the successful candidate Assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance. Job Responsibilities: • Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties., • Demonstrates respect for patient confidentiality, privacy, dignity, and rights, • Demonstrates accountability for supplies, equipment, and environmental support., • Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures., • Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction., • Recognizes own limitations and requests assistance when needed., • Discusses educational concerns and goals with the Nurse Manager or appropriate leadership., • Seeks learning resources for identified learning needs., • Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences., • Completes annual mandatory education requirements for patient care technicians., • Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures., • Assists in supporting unit activities as requested. Assists in emergency situations as directed., • Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms., • Demonstrates understanding of infection prevention and control standards., • Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations., • Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff., • Observes general behavior and reports same to the registered nurse to whom assigned., • Performs safety observations for patients on continuous observation or in restraints, per policy and as directed., • Provides assistance to patients in the activities as applicable., • Completes delegated responsibilities as directed by the registered nurse., • Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team., • Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient., • Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse., • Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.)., • Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees., • Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.Runs errands to other departments, including but not limited to, the delivery of specimens and equipment., • Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly. Required Licenses: Basic Life Support Cert Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,647.95 - $63,647.95 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

General Manager, Direct-to-Patient Extension Health / EHRX — New York City (In Person) | Full-Time OTE $180K - $230K About Extension Health & EHRX Extension Health is NYC's premier longevity medical center, an all-under-one-roof platform for personalized healthspan optimization, offering the most advanced diagnostics and advanced therapeutics available today. Founded by Dr. Jonathann Kuo, MD, our physician-driven team has helped 50,000+ patients take control of their health and longevity across our West Village and Midtown flagship locations. EHRX is our fast-growing telehealth brand, bringing compounded prescription peptide therapy directly to patients nationwide. LegitScript Certified, 503A pharmacy-backed, and physician-led, EHRX is building a rigorous, accessible model for direct-to-patient care. We're building something rare: a clinically credible brand with serious digital infrastructure. This is a significant leadership opportunity to own the direct-to-patient business across both brands. The Role We're looking for a commercially driven General Manager to own and grow our direct-to-patient business across Extension Health and EHRX. This is a true GM role. You'll hold full P&L responsibility, set the revenue strategy, and build the team and systems needed to scale. You are not a functional specialist. You're a builder and an operator who knows how to drive revenue, move fast, and make smart decisions with imperfect information. You understand that the best direct-to-patient health businesses win on trust, product, and conversion, and you know how to optimize all three. This role reports directly to the CMO / VP of Revenue/Growth and works closely with the clinical and marketing teams. What You'll Own • Full P&L responsibility for direct-to-patient revenue across Extension Health and EHRX, with clear quarterly and annual targets, • Revenue strategy and execution, from traffic acquisition and conversion rate optimization to retention, LTV, and subscription growth, • EHRX growth, scaling the telehealth business nationally, including channel strategy, patient acquisition, funnel optimization, and new treatment launches, • Extension Health online pharmacy, optimizing our online pharmacy for patients and members, • Go-to-market leadership, owning product launches, promotional calendars, and pricing strategy for EHRX, • Paid media and performance marketing, either managing directly or overseeing an agency/internal team across Meta, Google, and emerging channels, • Technology and operations, owning the direct-to-patient stack, conversion funnel, and telehealth patient journey from first click to first shipment, • Team building, hiring and developing a high-performance team as the business scales, • Reporting and accountability, weekly revenue reporting, forecasting, and clear-eyed analysis of what's working and what isn't What We're Looking For • 6-10 years of experience in DTC, digital health, or direct-to-patient businesses, with at least 2-3 years in a senior leadership or GM-level role, • A track record of hitting revenue targets and growing an online business, not just managing one, • Experience with DTC performance marketing. You understand CAC, LTV, payback periods, and how to build a profitable acquisition engine, • Familiarity with telehealth, healthcare ecommerce, or regulated consumer health products is a strong plus, • Operator mentality. You build systems, hold people accountable, and stay close to the numbers, • Comfortable in a founder-led, fast-moving environment where the strategy evolves and execution has to keep pace, • Strong commercial instincts. You think about margin, pricing, and unit economics, not just top-line growth, • Excellent communicator and cross-functional collaborator. You'll work closely with the clinical, marketing, and operations teams Nice to Have • Experience scaling a subscription or membership-based health or wellness business, • Familiarity with Shopify, telehealth platforms (e.g., Qualiphy), or compounding pharmacy workflows, • Background in peptide therapy, regenerative medicine, or longevity/wellness categories, • Knowledge of FDA/FTC compliance considerations in digital health marketing, • Experience managing or working alongside a licensed clinical team What We Offer • Competitive base salary commensurate with experience, plus performance bonus tied to revenue goals — in compliance with NYC salary transparency requirements, a specific range will be provided to all candidates who advance to the screening stage, • True ownership of a high-growth P&L with the backing of an established, physician-led brand, • A seat at the leadership table of one of the most exciting health and longevity companies in the country, • The chance to build a national direct-to-patient business on top of a clinically credible, trusted foundation, • A collaborative, mission-driven team environment To Apply: Send your resume and a brief note on why you're the right person to lead this business to

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant-KP12 Surgical Transplant Unit-Day Shift(37.5 Hours). In this role, the successful candidate Assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance. Job Responsibilities: • Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties., • Demonstrates respect for patient confidentiality, privacy, dignity, and rights, • Demonstrates accountability for supplies, equipment, and environmental support., • Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures., • Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction., • Recognizes own limitations and requests assistance when needed., • Discusses educational concerns and goals with the Nurse Manager or appropriate leadership., • Seeks learning resources for identified learning needs., • Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences., • Completes annual mandatory education requirements for patient care technicians., • Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures., • Assists in supporting unit activities as requested. Assists in emergency situations as directed., • Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms., • Demonstrates understanding of infection prevention and control standards., • Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations., • Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff., • Observes general behavior and reports same to the registered nurse to whom assigned., • Performs safety observations for patients on continuous observation or in restraints, per policy and as directed., • Provides assistance to patients in the activities as applicable., • Completes delegated responsibilities as directed by the registered nurse., • Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team., • Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient., • Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse., • Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.)., • Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees., • Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.Runs errands to other departments, including but not limited to, the delivery of specimens and equipment., • Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly. Required Licenses: Basic Life Support Cert Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,647.95 - $63,647.95 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Job DescriptionHit the road with AMBOSS! New York City/Travelling 📍 Home Base: New York City + Nationwide Travel 🕒 8–14 Weeks | Full-Time, Temporary | Summer 2026 (July–September) 💵 Salary: USD ~4500 / Monthly Looking for a summer job with real impact? AMBOSS is looking for passionate medical professionals or recent graduates to join our team for an unforgettable summer experience in 2026! Join the AMBOSS U.S. roadshow team. Travel across the country, connect with fellow med students, run engaging demos, and help the next generation of physicians study smarter for USMLE/COMLEX and thrive on rotations. Your Mission at AMBOSS 🎤 Own the Mic Host live, high-energy AMBOSS demos (on campus + Zoom) and show med students how to study smarter and succeed on rotations. 🏥 Hit the Road Bring AMBOSS directly to students by visiting medical schools across the country. You’ll be our boots-on-the-ground and represent AMBOSS! 🤝 Build Community Build meaningful connections with med students and become part of their academic journey. 🚗 Make It a Summer to Remember Together with your team, you’ll explore new cities, stay in cool hotels or Airbnbs, and make memories that’ll last forever. What You Bring to the Table ✅ Medical Background – You’re in the latter stage of your medical studies or have recently completed medical school. ✅ AMBOSS Power User – You’ve used AMBOSS throughout your education and can speak passionately about how it helped you succeed. ✅ Charisma & Energy – You’re a natural communicator, comfortable presenting to groups, and maybe even have experience as a peer tutor, event organizer, or someone who’s always helped classmates prep for exams. ✅ Adventurous Spirit & Resilience – You love hitting the road, discovering new places, and the idea of living out of a suitcase and making travel plans on the fly excites you. ✅ Travel-Savvy & Organized – Whether it’s planes, trains, or automobiles, you’re confident navigating travel logistics and planning routes. You’re also comfortable driving longer distances if needed. ✅ Team Player with a Hands-On Mentality – You’re proactive, reliable, and excited to represent AMBOSS with energy and enthusiasm. What to Expect 🎥 Video intro: Kick things off with a short, one-way intro video. Tell us who you are and what made you apply — no pressure, just you. 📞 Chat with the hiring manager: Next, have a conversation with the hiring manager to dive deeper into the role and ask any questions you have. 🗽 Join us in NY: Come to our NYC office for an in-person assessment day. Meet the team, get a feel for AMBOSS culture, and get a sneak peek into what the day-to-day role will look like. 🚀 Onboard in person: If selected, join us for in-person onboarding from July 1 to July 10 to get fully set up for success. 🧭 Hit the road: Spend 8 to 14 weeks between July 1 to September 30 traveling nationwide with different teammates. ✈️ We have travel covered: Transportation, accommodations, and per diem are provided and vary based on your travel route. Why You’ll Love This Job 🚀 Adventure & Team Vibes: Travel the US, and explore the many different corners of the country. You’ll always have great company on the road. Travel with at least one other team member. Think team work makes the dream work for our mission! 💡Gain valuable career skills: Get hands-on experience leading presentations, promoting events, building a strong community, and communicating with different stakeholders. ❣️Make a real impact: Help hundreds of med students feel more confident and prepared as they tackle exams and clinical life. Your work will directly support future physicians and you get to share all the guidance you have accumulated with younger peers. Sounds like your dream summer? If you’re available between July 1 and September 30, 2026, for a minimum of 8 weeks, apply now to join our AMBOSS USA Roadshow Team! 🎉✈️ We can't wait to hear from you!

Job DescriptionThe Role: Client Success Manager We’re hiring a Client Success Manager to help deliver on our core promise — enabling clients to master complexity. The role focuses on guiding customers from their initial engagement with our tool through to full integration into their day-to-day workflows. The goal is for us to become not just a tool they use occasionally, but a fundamental part of how they operate. You’ll oversee a portfolio of enterprise clients across North America, including law firms, private equity funds, and accounting/tax organisations. Your responsibility spans the full customer lifecycle — from pre-sales pilots through onboarding, growth, and renewal — working closely alongside the Account Executive assigned to each account. This is a proactive role. Rather than waiting for issues to arise, you’ll monitor adoption data, track account health, and take early action where needed. This requires confidence in interpreting data, forming insights, and acting independently. You’ll also contribute during the pre-sales phase. For more complex evaluations, you’ll partner with the Revenue team, offering a Customer Success perspective on onboarding risks and helping define what success should look like before a deal is finalised. Our Customer Success function is built on a structured operational framework with clearly documented processes and supporting tools. At the same time, there’s meaningful opportunity to refine and improve how we work. This role suits someone who enjoys both operating within structure and contributing to its evolution. Key Responsibilities Pre-sales support Collaborate with the Revenue team during complex pilots, providing insight into deal quality and ensuring continuity from evaluation through to onboarding. Onboarding & value delivery Take ownership from contract signature, define the Customer Success Plan (CSP), and guide each client to a clearly defined first-value milestone tied to real work. Driving adoption Shift usage from limited individuals to firm-wide adoption. This includes proactive monitoring, impactful QBRs, and expanding usage across teams. Expansion & renewals Begin renewal planning six months in advance, maintain a clear view of growth opportunities, and develop expansion pathways before transitioning to the Account Executive. Requirements Domain expertise is essential Our clients are highly knowledgeable, so credibility is key. Ideal candidates will have experience in professional services — such as law, accounting, tax, restructuring, M&A, or alternative finance — combined with a client-facing role in SaaS or technology. You should be comfortable discussing deal structures and transaction flows without needing foundational explanations. Skills & Experience Essential: * 3+ years in enterprise Customer Success or account management within B2B SaaS or professional services technology * Strong strategic thinking with the ability to execute against plans * Proven experience managing renewals and driving expansion * Confidence engaging senior stakeholders * Familiarity with CS platforms such as HubSpot, Planhat, Gainsight, ChurnZero, or similar * Strong written communication skills Desirable: * Background or qualifications in legal, accounting, or finance * Understanding of compliance considerations in technology adoption * Interest in applying AI to improve Customer Success workflows and client outcomes * Experience helping to build or evolve a CS function Benefits * Competitive salary with performance-based bonus * 25 days annual leave (standard across the global team) * Comprehensive healthcare (medical, dental, vision) * 401(k) plan * Flexible working model combining remote work and travel * Learning and development budget * Opportunity to join a fast-growing, early-stage company shaping how complex industries operate * High-impact role with meaningful influence on both company growth and client success

Job DescriptionDepartment: Development Reports To: Chief Development Officer Location: New York, NY (Hybrid) FLSA Status: Exempt Salary Range: $122,000 - $146,000 About The Apollo For over 90 years, The Apollo has been far more than a stage. It has served as a global center of innovation and a creative catalyst for Harlem, New York City, and the world. As the “soul of American culture,” we have done more than discover artists like Ella Fitzgerald and James Brown; we have launched movements that define American identity. Today we stand on the threshold of our most ambitious chapter yet. In 2025, we broke ground on a transformational renovation of our Historic Theater focused on preservation and modernization. When we celebrate our grand reopening in Fall 2026, The Apollo will operate as a complete cultural campus for the first time in its history. This expansion—encompassing six distinct venues, immersive performance spaces, and a modernized public lobby—redefines our scale and impact as we approach our centennial. The Apollo is a vibrant nonprofit rooted in the Harlem community that engages audiences from New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. Today, it is the largest performing arts institution committed to Black culture and creativity. Our Core Values: Stewardship, Ownership, Interdependence, Creativity, and ExcellenceThe Opportunity Position Summary The Major Gifts Senior Manager plays a critical role in advancing The Apollo’s philanthropic goals, with a primary focus on securing leadership support for the $100 million Apollo Rising 2.0 Campaign and annual operating priorities. This frontline fundraiser manages a dynamic portfolio of prospects and donors capable of making gifts between $10,000 and $500,000+. The role is responsible for cultivating, soliciting, closing, and stewarding gifts while partnering closely with senior leadership, trustees, and colleagues across the Development team. The successful candidate will be a strategic relationship builder who thrives in a metrics-driven fundraising environment and is energized by helping shape a once-in-a-generation chapter in The Apollo’s history.Key Responsibilities Portfolio Management & Fundraising • Manage and grow an assigned portfolio of major gift prospects and donors with capacity to give $10,000 to $500,000+., • Serve as lead fundraiser for the Legends Circle, a major gift patron’s group., • Develop and execute customized cultivation, solicitation, and stewardship strategies for each assigned prospect., • Secure new, renewed, and increased major gifts in support of campaign and annual priorities., • Prepare proposals, briefing materials, donor correspondence, and gift agreements., • Maintain accurate and timely moves management activity in CRM systems.Donor Engagement & Pipeline Development, • Conduct in-person, virtual, and event-based donor meetings to deepen relationships and move prospects through the pipeline., • Identify new prospects through research, referrals, events, and internal collaboration., • Build a healthy pipeline across discovery, qualification, cultivation, solicitation, and stewardship stages., • Ensure timely follow-up and next steps after every donor interaction.Leadership & Collaboration, • Partner with the Chief Development Officer, President & CEO, and board leadership on high-level donor strategies., • Support fundraising efforts tied to executive and trustee relationships., • Collaborate with membership, annual funds, campaign, finance, and operations colleagues to align donor strategies., • Support signature fundraising events and campaign milestones as needed.Stewardship, • Ensure exceptional donor stewardship including impact reporting, naming recognition opportunities, acknowledgements, and personalized communications. Donor Visits & Activity • Complete qualified donor visits or meaningful moves per month (150+ annually)., • Maintain consistent follow-up and documented next steps for all substantive interactions.Pipeline Development, • Add 20–30 new qualified prospects annually to the portfolio., • Maintain an active portfolio of approximately 50–75 qualified prospects., • Ensure balanced movement across all pipeline stages.Gifts Closed, • Achieve annual individual fundraising revenue goals established with leadership., • Close a targeted number of 5- and 6-figure gifts annually., • Increase renewals and upgrades from existing donors.Data & Stewardship Excellence, • 100% timely CRM entry for visits, proposals, and next steps., • Timely stewardship for all assigned donors.Qualifications & Experience, • Bachelor’s degree required., • 3 or more years of major gifts experience or 5 or more years of demonstrated fundraising solicitation success., • Proven success in securing gifts from individuals and/or corporations., • Strong verbal, written, and presentation skills., • Excellent organizational skills and attention to detail., • Demonstrated commitment to The Apollo’s mission and fundraising priorities., • Highly collaborative team player with strong initiative., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and donor CRM systems.Preferred, • Experience in arts, culture, education, or mission-driven organizations., • Experience working with campaign fundraising initiatives., • Familiarity with donor recognition and naming opportunities., • Willingness to work evenings and weekends for donor engagement and events.Compensation & Benefits, • Performance-based incentives and professional development opportunities. pcIZW7IzIM

Job DescriptionCustomer Onboarding Manager Location: New York City (Hybrid / 4 days onsite) Reporting to: Vio, Chief Customer Officer Goal: $100M ARR by EOY 2026 The Mission At Fyxer, we believe the only sustainable competitive advantage for a startup is the quality and speed of execution. We are in the race of our lives to reshape how the world uses email. Your mission is to make every new customer feel like they made the right call — fast. You aren't just "onboarding" customers; you are accelerating their time-to-value to fuel a $2.2M Net Expansion ARR target. You will build the hybrid AI-human engine that lets us scale to thousands of seats without bloating our headcount. The Role This role is all about the front door of the customer journey: onboarding, activation, and time-to-value. You'll work closely with Sales and CS leaders to turn new accounts into fast, measurable wins. You'll anticipate friction, close the gaps, and make sure every customer — from seat one to seat one hundred — is up and running before they have a reason to doubt. What You Will Own * Drive 100% activation (connection, activity, and time-saved metrics) within the first four weeks of every account. * Design and build a scalable, AI-augmented onboarding program from the ground up — one that grows our capacity without growing our headcount. * Own the handoff from Sales and set CSMs up for expansion by creating a seamless, low-friction customer experience from day one. * Run a high-velocity book of onboarding projects across 10–100 seat accounts with clarity, consistency, and care. Who You Are * 3–5 years in customer onboarding, implementation, or customer success at a high-growth SaaS company. * You build AI into your workflow — not as a novelty, but as a genuine multiplier that frees you up for the work that matters. * You sweat the details so your customers don't have to. You spot problems before they surface and fix them before they sting. * You move with urgency because you know every day without activation is a day closer to churn. The Stack HubSpot · Gong · Incident.io — and whatever AI tooling you bring to the table. Why Fyxer? We are intentional about our team. We believe a small, exceptional team working with extreme focus will always outperform a large, bloated organization. Autonomy: We hire people who want ownership and then we actually give it to them. Velocity: You will be fast-tracked into senior responsibilities far earlier than at a traditional company. Scale: We are on track to hit $100M in revenue by the end of 2026. This is a rare opportunity to join a high-growth rocket ship at the foundational stage. Compensation Range: $120K - $145K

Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job DescriptionCustomer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: • Serve our customers, serve our industry, • Be infinitely curious, • Resourcefulness over resources, • Win as a team, learn as a team This is a true people manager and operator role. You've built support functions before—you've designed tiered models, written the SOPs, stood up the escalation frameworks, and developed reps into higher-tier contributors. You know how to operate independently, set the strategy, and execute against it without needing leadership in the weeds with you. You're equally comfortable owning a critical escalation personally as you are coaching a rep through their first hard customer call. Success is measured by the team's ability to deliver fast, high-quality support without requiring direct manager involvement—while continuously improving processes, tooling, and customer outcomes. Requirements What You'll DoTeam Leadership & Development • Manage, coach, and develop a team of support representatives through regular 1:1s, performance reviews, and career development planning, • Set clear team goals and KPIs (CSAT, first response time, resolution time, escalation rate) and hold the team accountable, • Build structured onboarding and ongoing training programs that ramp new hires to full readiness within 30 days and continuously deepen product and industry knowledge, • Develop team members into higher-level contributors, measurable through certification rates and reduced escalation volume over time, • Foster a high-performance, customer-first culture grounded in accountability, ownership, and continuous improvementSupport Operations & Process, • Define and implement a tiered support model (Tier 1 / Tier 2) with clear ownership, responsibilities, and escalation paths, • Build and maintain playbooks and SOPs that enable the team to independently resolve 80%+ of inbound issues at Tier 1, • Establish clear criteria for ticket classification, escalation, and resolution expectations, • Continuously refine workflows to improve efficiency, consistency, and qualityCustomer Experience & Escalation Management, • Set and uphold a white-glove standard for all customer interactions—urgency, clarity, and professionalism, • Own escalations and complex cases, serving as the final point of coordination before involving Head of CX, Product or Engineering, • Establish and enforce a standardized escalation framework including SLAs, communication expectations, and ownership across business hours and after-hours, • Own and manage the out-of-service-hours coverage plan, including rotation design, on-call ownership, escalation paths, and ensuring consistent customer experience outside standard hours, • Partner with customers during critical moments (post go-live issues, billing concerns, operational disruptions) to ensure successful outcomes, • Serve as a front-line point of contact for SMB accounts without a named CXM, partnering with the broader CX team to ensure these customers receive a consistent, high-quality experience, • Stay connected to the customer experience through ticket reviews and trend analysis while minimizing direct ticket ownership as the team scalesAI, Automation & Tooling, • Identify high-volume, repetitive tasks and drive automation through AI and tooling with the goal of measurably reducing manual ticket volume quarter over quarter, • Train and optimize AI agents (e.g., Intercom) to deflect Tier 1 inquiries with clear deflection rate targets and quality thresholds, and build AI-assisted workflows such as auto-triage, suggested responses, and proactive status updates, • Continuously evaluate and implement new tools and technologies to improve support scalability and response speedPerformance Visibility & Analytics, • Build and maintain real-time dashboards tracking key metrics (response time, resolution time, escalation rate, deflection rate), • Enable full visibility into team performance without requiring direct involvement in individual tickets, • Monitor trends and proactively adjust staffing, workflows, and processes to meet demand, • Drive accountability through data—owning weekly and monthly performance reporting against defined SLAs and surfacing corrective actions when targets are missedInsights & Cross-Functional Collaboration, • Aggregate and analyze tickets to identify recurring issues, failure patterns, and systemic gaps, • Translate support trends into clear, actionable insights for Product and Engineering with business and operational context, • Drive root-cause resolution by partnering with Product and Engineering through to shipped fixes, tracking reduction in repeat ticket volume for resolved issues, • Build and maintain a self-service knowledge base, continuously updated based on product changes and common support trends, • Collaborate with Implementation, Customer Experience, and Sales to ensure seamless handoffs and lifecycle supportWhat You'll Need, • 5–8 years in customer support, with 2–3+ years directly managing a support team, • Proven track record of building or materially scaling a support function; you've designed tiered models, written SOPs, and stood up escalation frameworks from scratch, not inherited and maintained them, • Experience at a B2B SaaS company; vertical SaaS or industry-specific software strongly preferred, • Proven ability to operate independently, you've built and run support systems without a playbook handed to you, and you know how to prioritize and execute when leadership isn't in the weeds with you, • Demonstrated track record of developing support reps into higher-tier contributors with specific examples of reps you've upleveled to grow into leads, • Comfort owning escalations and after-hours critical incidents personally, not just delegating, • Experience designing and managing out-of-service-hours coverage plans; on-call rotations, escalation paths, and after-hours SLAs, • High standards for customer experience with a natural gravitation toward white-glove service, • Analytical mindset with the ability to aggregate trends across large ticket volumes, identify root causes, and communicate findings with business context, • Strong written and verbal communication skills; you can de-escalate a frustrated customer and coach a junior rep in the same afternoon, • Data-driven with comfort in dashboards and using metrics to drive team performance and cross-functional decisions, • Hands-on experience implementing AI or automation in a support context, you can speak to measurable deflection or efficiency gains you've personally driven, • Experience with support platforms like Zendesk, Intercom, Freshdesk, or similarNice to Have, • Background in waste management, logistics, field service, or municipal services, • Experience with tools like Aircall or Fathom, • Experience writing internal playbooks, SOPs, or help center documentation at scale Benefits Compensation $115,000 - 125,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay. What We Offer This is not just a job. It's an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Customer Experience Assistant Manager - Garden City, Long Island Position Overview: The Customer Experience Assistant Manager for our Garden City showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Roosevelt Field Mall showroom location. The targeted budget for this position is $65-67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (30 mins) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team. Verneek is a one-of-a-kind deep technology team and AI-native company—we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners. The Role: Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution. From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly—there are no legacy obstacles in your way to making a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives., • Accelerated Implementation: Support the integration of our AI platform into the client’s existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows., • Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity., • Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious., • Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion., • 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech., • AI/Technical Literacy: You don’t need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape., • "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters., • Master of Business Administration (MBA) in finance or related fields, • Working knowledge of finance, book keeping, and contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications, • Work authorization in US, • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

[SJKP Law Firm] Staff – Washington, D.C. (Legal Coordinator / Legal Secretary / Legal Client Intake Specialist) ■ How to Apply Please submit your resume, cover letter, desired salary, work authorization, and earliest start date to the email address below. • Email Subject Line (Mandatory): DC [Position Title] – [Full Name] ※ Applications that follow the subject line format and provide all required information will proceed to the screening process. Only candidates who pass the initial screening will be contacted individually. ■ Position Details • Location: 1717 K Street NW Washington, DC 20006, • Employment Type: Full-Time, On-site, • Application Deadline: Until the position is filled ■ About SJKP, LLP SJKP, LLP is a global law firm practicing across Corporate, Criminal Defense, Divorce & Family Law, Real Estate, Employment & Labor Law, and Entertainment. We are committed to providing exceptional client service from the very first point of contact through every stage of representation. Beyond securing signed engagements, we seek professionals who think strategically and contribute meaningful value to the firm's sustainable growth. The ideal candidate approaches their responsibilities with integrity, maintains a warm yet professional demeanor, and takes genuine pride in operating as “One Team” by faithfully executing the strategic direction set by our headquarters. To learn more, please visit our website at . ■ Job Overview & Key Responsibilities As SJKP, LLP continues to expand its global legal services, we are recruiting talented individuals to support our business growth and perfect the client experience. We are seeking professionals who can optimize the client journey to ensure our professional legal services are delivered with warmth and clarity. These roles serve as the first point of contact for the firm and act as strategic guides connecting clients and attorneys. Selected candidates will be responsible for client intake, developing retention strategies, and managing professional office operations in line with SJKP, LLP’s global strategy. We welcome applicants who possess a sincere service mindset and strategic thinking along with practical expertise. Selected candidates will play a pivotal role in adding trust and value to every moment a client encounters SJKP, LLP. ■ Open Positions: Lead & Associate Levels ● [General Responsibilities for All Positions] Maintain a professional and trustworthy office environment and communicate brand values to clients. Ensure accurate data management and security using legal case management systems (e.g., Clio). Ensure a smooth workflow through close collaboration with team members and attorneys. ● [Position-Specific Responsibilities] 1. Legal Coordinator (Case Strategy & Sales Management) • Client Intake & Sales Closing: Proactively diagnose and identify the legal needs of prospective clients through inbound and outbound leads, and guide them toward case work flow through clear, persuasive, and solution-oriented communication. Provide a warm, professional, and seamless experience at all touchpoints, including in-person meetings, phone consultations, and video conferences., • Sales Pipeline & Account Assessment: Manage the entire sales pipeline from initial inquiry to final retention. Perform close management of retained clients, including accounts receivable (A/R) management, and execute strategic follow-ups for unconverted leads., • Collaboration with Attorneys: Communicate closely with assigned attorneys to support case retention and ongoing client management. Develop effective consultation strategies and tailored solutions that align with each client’s legal needs and the firm’s strategic objectives., • Performance Tracking & Analysis: Monitor and analyze daily, weekly, and monthly conversion metrics and revenue contributions to identify trends. Optimize performance and continuously refine sales strategies. 2. Legal Secretary (Front Desk Client Service / Case Record Organization & Admin Support) • Reception & Front Office Management: Greet and assist clients and visitors; support clients in completing intake forms. Handle phone calls and online inquiries professionally, maintaining a comfortable and professional office environment for all clients., • Client Intake & Communication: Serve as a primary point of contact for new and existing clients. Gather essential client information and case details via phone or online channels and relay them accurately and promptly to attorneys, providing a professional client experience., • Scheduling & Calendar Coordination: Manage client consultation appointments and efficiently coordinate attorneys' schedules. Update consultation calendars in real-time and prepare related reports to ensure smooth consultation processes., • Case Intake & System Support: Accurately enter and organize client information, consultation notes, and case records in legal case management systems (e.g., Clio). Support administrative tasks such as daily logs and summary reports, maintaining accurate and up-to-date client data., • Office Administration & Operations Support: Handle mail processing, document preparation, filing, scanning, copying, and general administrative tasks. Provide practical support for office operations and contribute to an organized and efficient office environment. 3. Legal Client Intake Specialist • Initial Inquiry Process: Respond to inbound inquiries via phone/online with warmth and professionalism., • Assessment & Scheduling: Conduct initial case assessment and schedule consultations with the professional team., • Documentation: Maintain accurate records of client interactions to ensure a seamless handoff., • Follow-up: Proactively manage follow-ups to ensure high client satisfaction. ■ Qualifications & Preferences ● [Common Requirements] • Experience: 5+ years for Lead level / All experience levels welcome for Associate level., • Education: Bachelor’s Degree required., • Skills: Exceptional communication and a strong client-service mindset., • Attitude: Strong commitment to company protocols and a proactive learning attitude., • Potential: We value future potential and a passion for becoming a high-level expert within the SJKP system. ● [Role-Specific Preferences] 1. Legal Coordinator: Strong closing skills and the ability to build trust are essential. Experience in high-stakes sales (Insurance, Auto, Marketing) or intake management at large law firms/medical institutions is highly preferred., 2. Legal Secretary: Majors in Secretarial Studies, Communications, or related fields. Experience with Clio or other case management systems. Multilingual skills are a significant plus. 3.Legal Client Intake Specialist Basic Requirements: Bachelor’s degree (preferred majors: Communications, Business, Psychology, Law, or related fields). Competencies: Experience in inbound phone handling or face-to-face customer service; a strong service-oriented mindset. Preferences: Interest in the legal service industry; experience with CRM or intake software; Multilingual skills (Highly preferred). ■ Compensation & Benefits ● [Salary Range] 1. Legal Coordinator Lead/Manager: $60,000 - $80,000 Associate/Staff: $40,000 – $60,000 2. Legal Secretary Associate/Staff: $36,000 – $40,000 3.Legal Client Intake Specialist Lead/Manager: $50,000 – $70,000 Associate/Staff: $36,000 – $50,000 ● [Benefits] salary is adjustable based on the individual's skills, experience, and performance. For the Legal Coordinator role, SJKP may provide performance-based incentive bonuses. ※ Please indicate your desired salary in the application email.

Job DescriptionClient Success Manager (Tech & SaaS) Agency: TechStaffers (Recruiting for various high-growth Technology companies) Location: New York, NY (In-Person / On-site) Salary: $90,000 – $125,000 + Equity/Benefits The Opportunity TechStaffers is partnering with a portfolio of New York's most innovative technology companies to scale their Client Success teams. We are looking for operationally-minded CSMs who want to be at the center of the "tech-to-client" relationship. In these roles, you are more than a relationship manager; you are a product advocate and a technical problem solver. You will work within early-stage and mid-market tech environments (SaaS, Fintech, AI) where you will own the end-to-end client lifecycle and directly influence the product roadmap through user insights. What You'll Do * Onboarding & Implementation: Act as the technical lead for new clients, ensuring a seamless setup process and rapid time-to-value on the platform. * Operational Excellence: Manage high-stakes workflows-such as data migrations, account configurations, and complex third-party integrations-with 100% accuracy. * Frontline Advocacy: Be the primary technical touchpoint for a dedicated set of accounts, managing queries via email, Slack, and ticketing systems while maintaining strict SLAs. * Product Feedback Loop: Collaborate closely with Engineering and Product teams to translate client pain points into actionable feature requests and product improvements. * SME Status: Become a subject matter expert in the product's ecosystem, helping non-technical founders or stakeholders understand complex technical requirements. About You * Tech-Forward: You are genuinely curious about how software works. You don't just report bugs; you try to understand why they happened. * Hyper-Organized: You thrive in the "organized chaos" of a startup. You can juggle dozens of active tickets and long-term projects without missing a deadline. * Resilient & Empathetic: You can lead a client through high-pressure situations with a calm, solutions-oriented demeanor. * Agile: You are comfortable making judgment calls in ambiguous situations and can pivot quickly as the product evolves. Qualifications * Experience: 2–4 years in customer success, technical support, or project management within a B2B tech or SaaS environment. * Technical Literacy: Proficient with modern tech stacks (e.g., Salesforce/HubSpot, Zendesk, Pylon, Slack, and project management tools like Notion or Jira). * Communication: Elite written and verbal skills, with the ability to explain technical concepts to non-technical audiences. * Location: Based in or willing to relocate to New York City for full-time, in-person work.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! CTO Advisor About Anaplan At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. • Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. As a CTO Advisor you build strategic, technical relationships with our strategic accounts focusing on the offices of the CIO and CTO. You help grow the Anaplan footprint by building their enterprise architectures around Anaplan. This is a unique opportunity for a thought leader with deep enterprise technology expertise, proven industry experience and relationships, and exceptional collaboration skills to shape the future of Anaplan. Your Impact As a trusted leader and subject matter expert, you will: • Strategic Advisory: Generate new business by supporting our strategic accounts and large deals on technology and enterprise architectures, • Trusted Advisor: Build trusted relationships with key partners, customers and prospects through solution development and collaboration., • Analyze a company's key use cases around cloud driven data, data management and integration technology, • Advise CIOs on enterprise architectures and best practices around SaaS applications, data lakes, data management, PaaS, AI/ML/data science platforms, • Translate top CIO priorities into commercial opportunities, • Build trusted advisor relationships with IT Executives, • Executive level communications in-person, on stage and in writing, • 15+ years of experience in enterprise data software technology, • 5+ years at senior level (VP/Sr. Director), • Worked in the following roles:, • Senior IT leadership roles at a large enterprise in CPG, Retail, FSI, Manufacturing, Energy, Transportation, • Senior field advisory roles at large tech companies like Microsoft, AWS, SAP, Oracle, ServiceNow, Databricks, Snowflake, • Senior consultant or practice lead at a big consultancy firm, • Led high-impact digital transformation projects at enterprise scale Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcement is to obtain privileged information from individuals. Anaplan does not:*-+ • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

About the Program The Aon Apprenticeship Program is a highly selective career development opportunity designed for individuals who want to launch a career in Insurance Brokerage through real work, structured development, and high expectations. This is a professional role supported by coaching and development, with clear performance expectations and progression milestones. How this opportunity is different This "Earn and Learn" program offers an alternative pathway to gain valuable on-the-job experience while advancing your education and career development at Aon, with dedicated time during the standard workweek for classes to ensure a balance between academic achievement and professional growth. • Fully paid tuition and books toward a two-year Associate of the Arts in Business degree at the University of Arizona Global Campus (UAGC)., • Integrated schedule of 40 hours per week combining work at Aon's Berkeley Heights, NJ office (in-person) and classes on campus at the University of Arizona Global Campus (UAGC)., • Potential for pay increases every six months for the duration of the two-year program Business Service Apprentices support our risk management and insurance teams in delivering solutions to clients across various industries. Apprentices learn the foundations of commercial insurance, risk assessment, and client service, while building the skills, habits, and business fluency needed to grow into long-term roles. Apprentices will: • Assist with the preparation and review of insurance documentation and client presentations, • Support teammates in gathering and analyzing risk information, • Help manage and update client records and databases, • Participate in client meetings and calls, providing administrative support, • Conduct research on insurance markets and emerging risks Depending on location and business need, you would be hired into one of these roles: • Associate Broker, • Account Manager, • Deliver assigned projects and tasks on time with accuracy and attention to detail., • Apply feedback promptly to improve processes and performance., • Find opportunities for efficiency and innovation through proactive problem-solving., • Communicate clearly and professionally with internal and external partners., • Manage competing priorities to ensure deadlines are consistently met., • Use Microsoft Office Suite to create polished and accurate deliverables., • High school diploma or equivalent GED, or on track to graduate by July 1, 2026, • Minimum age of 18 years by June 15, 2026, • Meet enrollment requirements forthe University of Arizona Global Campus (UAGC)'s Associate of the Arts in Business and maintain passing grades (C or higher), • Authorized to work in the U.S. (Aon does not offer sponsorship), • Ability to work consistently in a professional, team-based environment, • Prior work or leadership experience demonstrating responsibility and work ethic, • Full-time salary of $46,200 per year ($22.21 per hour), • Tuition assistance to continue your education post program, • Paid time off, including 12 paid holidays and 15 vacation days per calendar year, • Medical, dental and vision benefits, • 401(k) savings plan with an employer contribution, • Comprehensive employee assistance program that includes free counseling sessions Admission is competitive. Candidates are evaluated on professionalism, readiness, learning agility, and potential. To ensure a consistent and fair evaluation, all candidates progress through the same structured process. Completion of each step is required to remain under consideration. 1. Application Submission Apply through our careers site. The application must be fully completed (all required fields and questions), and an attached resume is required. Incomplete applications or missing resumes will not be reviewed. 2. Online Skills Assessment & Video Interview Applicants who meet initial requirements will complete an online skills assessment to evaluate proficiency in workplace tools (Microsoft Excel, Outlook, PowerPoint). Those meeting the minimum score will proceed to a structured, one-way video interview, assessed on professionalism, communication, learning agility, and readiness. 3. Recruiter Screening Candidates who pass the assessment and video interview will complete a virtual screening with an Aon recruiter, featuring behavioral-based interview questions. 4. On-Site Interviews Finalists will interview on-site with the hiring team. Interviews include behavioral and situational questions to assess accountability, and ability to succeed in a professional, team-based environment. Attendance on-site is required (remote interviews are not available for this stage). 5. Program Readiness Successful candidates are referred to the partner college to confirm eligibility. This includes submitting transcripts or completing placement exams to enroll in courses aligned with the apprenticeship program. 6. Offer Stage After on-site interviews, selected candidates receive contingent offers. Upon acceptance, candidates must complete a background check and any additional pre-employment steps communicated by the recruiter. For more information, visit our ___ or register for one of our information sessions ___. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #AonApprenticeUS #ApprenticeNewJersey #LI-YT1 #LI-#LI-YT1SM2 2026-100155

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote or Hybrid (NYC, Denver) Position Summary: Join our mission to transform our nation's healthcare system as a Software Engineering Summer Intern. In this role you will assist in leading projects from design to delivery. Partner with product managers and designers to define requirements during discovery and planning. Collaborate with developers to deliver those requirements on time as new features or improvements to existing functionality. Why You'll Love Working Here • We have a remote-first culture., • You will make a tangible impact on society. Your code will directly improve healthcare experiences for millions. As a Software Engineering Summer Intern, you will: • Collaborate with senior developers to implement new features and improve existing functionality., • Participate in planning and design discussions with product managers and designers., • Write clean, maintainable code using technologies like Python, React, and AWS., • Assist in testing and debugging software to ensure high quality., • Learn and apply Agile/Scrum development practices., • Receive mentorship and guidance to grow your technical skills and domain knowledge. We're looking for someone who is eager to learn and grow: • Currently enrolled in a Bachelor's Degree program and entering their Junior or Senior year in Fall 2026 in computer science, software engineering, or a related field., • Familiarity with Python (Flask / SQLAlchemy) and React / Typescript is a plus., • Basic understanding of SQL, • Exposure to cloud platforms like AWS is helpful but notrequired., • Interest in writing unit tests and learning best practices in software development., • Strong communication and collaboration skills., • Demonstrates initiative by proactively identifying opportunities for improvement, taking ownership of challenges, and contributing beyond assigned tasks to drive team and project success., • Passion for improving healthcare through technology. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. About Capital Rx Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA), advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$20—$22 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

SSI (U.S.) Inc. d/b/a Spencer Stuart Spencer Stuart is an equal opportunity and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Location: New York Full/Part Time: Full time Req ID: R4690 The Role The Business Development Analyst, Private Equity (PE) will serve as a critical strategic resource within Spencer Stuart's Private Equity Practice, supporting the firm's growing advisory portfolio and enabling high-quality, responsive business development and client engagement efforts. This individual will partner closely with PE Consultants, and the Leadership Advisory Services (LAS) Client Development team (CDT) to design bespoke client proposals, develop compelling presentation materials, and strengthen the firm's overall go-to-market execution within the PE advisory space. The Business Development Analyst will bring consulting acumen, strong analytical capability, robust learning agility, and exceptional communication skills to ensure that clients receive timely, best-in-class proposals and materials. By assuming ownership of proposal development, pitch support, and content customization, this role will meaningfully enhance responsiveness to clients allowing leaders to focus on client delivery, relationship building, and strategic account management. In addition to driving proposal excellence, the Business Development Analyst will contribute to the development of the PE knowledge ecosystem, product output design, and consistent client delivery. This includes building and maintaining a robust library of off-the-shelf materials, anonymized client decks, sample reports, use-case-specific starter kits, pricing examples, and curated insights in collaboration with practice leadership. Moreover, the Business Development Analyst can expect to join client conversations and inbounds to help translate client needs into action, and ensure consistent delivery standards in our methodology, framing, and output. The role will also assist in broader research and business development initiatives, enabling the practice to deliver more data-driven insights and scale its thought leadership. KEY RELATIONSHIPS Reports to: Practice Manager, Strategy and Operations, PE Practice Leadership Partners closely with: Consultants, Leadership Advisory Services Other key relationships: Global Private Equity Practice Analysts, Associates, and Consultants POSITION LOCATION • New York City KEY RESPONSIBILITIES • Strategic Business Development & Proposal Crafting, • Lead the development of bespoke, advisory and multi-solution proposals for Private Equity engagements, ensuring materials reflect client-specific context, integrate relevant Leadership Advisory methodologies, and demonstrate clear strategic framing., • Participate in select client calls and early-stage discussions to gain a firsthand understanding of client needs, enabling the rapid assembly of tailored, high-impact proposals in collaboration with PE advisory consultants., • Serve as an engine for shaping new multi-solution engagement models (e.g., assessment partnerships, succession programs, performance acceleration initiatives) by synthesizing client needs with Spencer Stuart's tools and capabilities., • Client Support & Opportunity Identification, • Partner with PE Consultants to identify emerging business development opportunities across key funds, portfolio companies, and multi-solution pursuit areas., • Conduct targeted research, deal monitoring, and competitive benchmarking to surface trends, signals of advisory need, and opportunities for cross-solution expansion., • Act as consistent project management and client enablement support for high touch advisory partnerships., • Team Coordination & Connectivity, • Act as a central coordination point across the Office of PE, LAS CDT, the Solutions Hub, and industry practices to ensure transparent communication and alignment in advisory pursuits., • Translate consultant needs into actionable workstreams, ensuring timely and accurate delivery of pitch materials, research requests, draft responses, and follow-up items., • Development of Strategic Materials & Client Communications, • Build persuasive, story-driven PowerPoint deliverables that clearly articulate complex ideas, advisory methodologies, and value propositions in a visually compelling manner., • Produce a variety of strategic materials, including one-pagers, client-ready briefing documents, pricing guidance, and multi-stage pursuit trackers, customized for each client situation., • Ensure brand consistency, precision, and adherence to PE positioning across all materials., • Knowledge Management & Content Infrastructure, • Establish and maintain a robust knowledge library for the PE advisory business, including anonymized client decks, starter kits for major use cases (e.g., Performance Acceleration, Exit Readiness), case studies, pricing examples, and proposal templates., • Standardize deliverables for recurring advisory offerings, such as Pre-Deal Assessments, working closely with the Solutions Hub to define best-practice content, structure, and methodologies., • Create and disseminate a business development "playbook" documenting best practices, templates, and tools to enable consistent execution across the PE practice., • Performance Tracking & Operational Excellence, • Build, update, and deliver quarterly reporting and dashboards that track business development activity, proposal outcomes, win/loss learning, and other key performance metrics., • Contribute to the ongoing enhancement of the PE advisory GTM system-including refining templates, strengthening workflows, and identifying opportunities for technology or process improvements., • Project Management & Execution Support, • Provide project management support for routine and complex advisory pursuits, ensuring timely delivery of materials, alignment across stakeholders, and consistent momentum in multi-stage engagements., • Coordinate closely with Associates, Analysts, and Strategy & Operations to gather necessary data, assemble deliverables, and manage workstreams that underpin client pitches and broader business development efforts. IDEAL EXPERIENCE Successful candidates will be self-directed, intellectually agile, and able to proactively anticipate and address the complex business development needs of the Private Equity practice. They must thrive in a fast-paced, quick-turn environment, bringing strong commercial intuition and the ability to translate nuanced client contexts into high-quality, bespoke proposals and strategic materials. In addition, they must collaborate effectively across the Private Equity practice, Leadership Advisory Services Team, and our Client Development Team to shape multi-solution pursuit strategies, strengthen client relationships, and support new commercial opportunities. They will remain composed under pressure, navigate shifting priorities with ease, and demonstrate exceptional multitasking abilities, a strong ownership mindset, and a results-oriented approach to driving advisory growth. Specific experience should include: • 1-2 years of professional services experience, ideally within Human Capital., • Understanding of and interest in the Private Markets and/or Private Equity landscape is strongly preferred., • Demonstrated ability to craft bespoke, impactful proposals and collaborating with senior stakeholders in doing so., • Strong project management and operational ability with exemplary detail-orientation., • Ability to work across global stakeholders internally and externally with clarity, transparency, and understanding of dynamics., • Balance of action-orientation, efficiency, and commitment to quality., • Excellent communication skills and credibility with senior executives and colleagues., • In possession of permanent U.S. work authorization. The base compensation range for this position is $80-90k per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: • Retirement savings plan with discretionary profit sharing contribution and employer match;, • PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable;, • Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account;, • Life Insurance, and short-term and long-term disability insurance;, • Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and, • Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Compensation and benefits are commensurate with other high-end professional services firms. CRITICAL CAPABILITIES FOR SUCCESS Project Management Plan, manage, and drive your own efforts in support of new business development and search assignment support as measured by timely completion of project tasks and feedback from project team members. Manage multiple projects with competing deadlines, work with individuals who have differing styles, and manage challenging expectations. • Provide accurate and timely research information about executives, organizations, markets, or other relevant sectors., • Take ownership of the project by doing what is needed at all phases of the research process. Anticipate the next steps and act independently with minimal direction., • Regularly reassess priorities to allocate resources effectively and proactively adjust your workload to provide additional support to the assignment team as needed., • Deliver commitments on time or notify relevant parties promptly if issues arise or deadlines are at risk of being missed. Problem Solving Synthesize research for business development initiatives, search assignments or intellectual capital initiatives and provide a succinct and accurate point of view as measured by quality and timeliness of contribution to assignment/project objectives. • Listen and ask insightful questions., • Leverage knowledge of an industry, function, or sector and relevant resources to gather information., • Subject researched facts to extensive analysis and interpretation before drawing conclusions., • Make inferential leaps in thinking to reach a solution despite incomplete or ambiguous information., • Make decisions rapidly, despite the complexity of the issues or pressures involved., • Use effective business writing skills to create succinct, client-ready analyses and document information in Firm databases. Impact and Effectiveness Contribute to the efficiency and quality of teams to successfully meet project objectives as measured by Consultant, Associate, and peer feedback while working with individuals who have differing styles. • Listen and ask questions to clarify understanding and demonstrate knowledge., • Place team goals ahead of individual goals., • Consider the needs of colleagues and adapt their own communication style accordingly., • Clearly establish expectations and clarify tasks to optimize time and resources., • Willingly assist beyond your assigned responsibilities when necessary., • Raise issues early and to find solutions collaboratively., • Remain poised when under pressure or managing unexpected challenges., • Proactively share beneficial information while maintaining discretion. Industry and Functional Knowledge Obtain and incorporate knowledge to enhance client work in a meaningful way; know how to find the most relevant information, effectively use the available Firm resources, develop, and share industry/functional knowledge. • Identify executive movements in the market and update Quest (ideally in real time) and colleagues., • Have a genuine interest and curiosity about relevant people and businesses; actively build personal awareness and team knowledge around the marketplace and the ecosystem of critical influencers and key agents., • Understand how to identify and navigate the various relevant resources available (Quest, Capital IQ, Pitchbook, BoardEx, LinkedIn, etc.) as well as key people, leveraging both internal and external content and networks to drive distinct and unique insights and outcomes. Development Self and Others Develop self and others; seek and provide feedback, modify own performance or behavior based on feedback. A successful Analyst is constantly growing, learning, and enhancing their skills and capabilities. • Seek and be open to feedback from colleagues, place value on self-development efforts and opportunities for growth., • Exhibit self-awareness and be willing to adjust your behavior for the benefit of the team. Firm Values Champion the Firm's values, culture and Code of Conduct; engage, participate and collaborate with others. A successful Analyst, who people like working with, may over time also have a leadership role. • Embrace diverse opinions and encourage teamwork., • Promote inclusivity by bringing cultural awareness and sensitivity to every interaction with colleagues., • Participate and contribute to internal activities; engage with office and practice., • Represent Spencer Stuart well by speaking positively about the Firm and aligning your behavior with the Firm's values., • Conduct yourself in a manner that is consistent with the Firm's values. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law. Please see job description PI284137044 Job distributed by ___.

Job Locations US-MA-Boston | US-NY-New York | US-RI-Providence Requisition ID 2026-12406 Category Marketing and Proposal Support The Gilbane Development Company is hiring a Marketing Specialist - Real Estate Development, to support the planning and execution of project-specific marketing and community engagement initiatives across Gilbane Development's new developments. The role supports new development projects from predevelopment through construction and leaseup. The role will report to Gilbane Development's vice president of marketing but will work very closely with marketing directors and developers across vertical business lines. Project & Portfolio Marketing Management Develop and maintain marketing schedules for multiple development projects, working with marketing directors, development directors and project joint venture partners as necessary. • Coordinate marketing deliverables across pre-development, construction, and lease-up phases, and beyond as may be necessary., • Manage vendors, schedules, and marketing budgets in coordination with development teams., • Serve as the daytoday marketing contact for assigned projects., • As needed, assist with creation of materials for public meetings and stakeholder outreach, including website/landing page, surveys, presentations, handouts & collateral, tenant-focused materials. The role involves creation of schedules and tasks and coordination of outside vendors including branding firms, renderers, web/digital, and event planning partners. It will also involve coordinating with our joint venture and public partners/clients. PreDevelopment • Branding and naming process; coordinating with vendors and/or leading internal process, • Project fact sheets and presentation materials., • Early-stage landing pages and digital setup., • Community engagement platform coordination., • Project website launches., • Site signage, • Renderings, virtual tours, floor plans, photography, and videography., • Google Business listing setup., • Digital advertising/ILS listing setup, as needed., • Leasing office branding and opening events. Coordinate with internal development team and project partners to lead events such as groundbreakings, ribbon cuttings, leasing office openings, organizing procurement of vendors, planners, and billing activities. Evaluation Criteria Success in this role will be measured by: • Consistency and quality of project marketing deliverables, • Timely completion of marketing schedules and project milestones, • Effective and professional coordination with development and property management teams, including joint venture partners and clients, • Bachelor's degree in Business, Marketing, Communications, or a related field, • 3-5 years relevant experience in the marketing and/or development industry, • Or equivalent combination of education and experience, • Intermediate knowledge and skills in Adobe Creative Suite, Microsoft Office Suite, Canva, • Asana or similar project management software experience preferred, but teachable., • Strong time management, organization, communication skills, teamwork, intermediate writing, and critical thinking skills, • Intermediate knowledge of real estate development industry awareness as a whole The pay ranges from $70,800.00 - $120,670.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Head of Product (Data Analytics & AI) The Opportunity As Group VP, Head of Product, you are the accountable executive owner of Wiley's AI & Data Analytics Business Unit product portfolio-the company's designated second growth engine. The role calls for a product-led operator who pairs strong product craft with commercial instinct to turn strategy into a roadmap that scales based on evidence, not assumption. You own the product portfolio across three connected product lines: AI & Data Analytics Platform Services (including Applied Research Intelligence Platform), Database Solutions (turning Wiley's proprietary reference works and scientific collections into machine-readable data products), and Audience Solutions (evolving advertising and engagement into an AI-powered marketing intelligence product). These are not separate product lines-they share a common platform foundation, and you ensure each area reinforces the others. You report to the Chief AI & Data Analytics Officer and lead product managers and UX across all three product lines. You are the primary interface between commercial GMs and functional leads (Head of Technology, Head of Data Science), partnering with them to turn requirements into capabilities and evidence into roadmap and revenue decisions. Key Responsibilities • Unified Product Strategy & Roadmap: Own an integrated strategy and roadmap across AI & Data Analytics Platform Services, Database Solutions, and Audience Solutions, ensuring the product lines share a common foundation and build on shared capabilities over time., • Commercial Requirements Translation: Own commercial intake, evaluate priorities against strategy, and convert them into a sequenced roadmap with milestones, business cases, and clear launch/hold decisions., • Product Architecture: Design the product architecture to serve corporate buyer demand and near-term revenue opportunities. o Define and sequence Applied Research Intelligence Platform capabilities, including structured extraction and enrichment, knowledge graph construction, enterprise APIs, Model Context Protocol (MCP) access (standard interface for AI agents/tools), rights and entitlements governance, and clean-room execution (privacy-safe analysis environments)., • Lead the productization of Wiley's proprietary scientific collections by transforming legacy-format content into structured, machine-readable, high-margin data products. o Define the product vision for advertising and audience engagement, supported by behavioral analytics that turn Wiley's opted-in first-party audience into sellable insights and signals that inform structured data extraction priorities., • Market Validation & Evidence-Based Prioritization: Define leading indicators for execution and partner with data science and commercial teams to validate the content-depth advantage use case by use case, investing where depth is proven., • Build/Buy/Partner Decisions: Lead the product dimension of the build/buy/partner agenda by defining the commercial framing, strategic rationale, and partner guardrails., • Global Team Management: Lead and develop a high-performing, multi-disciplinary product organization spanning product management, UX, and product strategy, and build the processes and culture required for software-led, enterprise-grade execution., • Strategic Collaboration: Partner with the General Manager, commercial leaders, Head of Data Science, and Head of Technology to ensure the product strategy and roadmap realize the division's AI-powered vision. Required Experience & Qualifications • Enterprise Product Leadership: 15+ years of product management experience, with at least 7 years leading product organizations in enterprise SaaS, data products, or AI/ML platforms. Demonstrated track record of owning a product portfolio from early-stage validation through scaled commercial deployment including revenue achievements, including defining pricing architecture, access models, and product economics., • Commercial Strategy & Positioning: Ability to translate complex technical features into clear, outcome-based value propositions for different buyer personas (e.g., C-Suite vs. End User). Maintain a "Battlecard" mentality; stay ahead of market shifts and competitor movements to influence pricing and packaging strategies. Experience in designing and iterating SaaS pricing models (usage-based, seat-based, or tiered) to maximize Net Revenue Retention (NRR)., • Data & AI Product Depth: Proven experience building and commercializing data products (structured datasets, APIs, knowledge graphs, AI-powered analytics) for enterprise buyers in regulated markets. You understand provenance, rights governance, and compliance (GDPR, CCPA) as product requirements., • Corporate R&D Market Experience: Familiarity with corporate R&D buyers in pharma, biotech, engineering, or adjacent verticals - including their procurement cycles, enterprise integration expectations, and the competitive landscape., • Platform Thinking: Demonstrated ability to run a multi-product portfolio on a shared platform foundation, avoiding one-off solutions that are costly to maintain and don't create long-term customer or revenue value., • Commercial Instinct: Strong grasp of product economics (usage-based pricing, tiered subscriptions, API monetization, data licensing, access controls and usage tracking) and ability to tie product decisions to ARR, NRR, and unit economics., • Interpersonal & Organizational Complexity: Proven ability to lead through shared accountability across commercial, data science, and engineering stakeholders., • Technical Literacy: Working knowledge of modern data stack technologies, API product design, and enterprise integration architectures., • Analytics & Experimentation: Proficiency in product analytics, A/B experimentation, and evidence-based prioritization methodologies., • Enterprise Compliance: Familiarity with enterprise security and privacy standards (SOC2 Type II, ISO 27001, GDPR/CCPA) as product design requirements. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 218,900 USD to 328,567 USD#LI-JL1 Job Posting Title: Group Vice President, Product Management Location: Hoboken (HQ), NJ, USA

Job Locations US-NY-New York Requisition ID 2026-12446 Category Property Management Gilbane Development is an established affordable housing developer and owner-operator committed to preserving and improving homes for New Yorkers. Through the NYCHA Permanent Affordability Commitment Together (PACT) program under HUD's Rental Assistance Demonstration (RAD), we deliver complex, occupied rehabilitation projects that modernize building systems, improve quality of life, and protect long-term affordability. Our teams are held to a high bar: safe execution, predictable outcomes, and respectful, transparent engagement with residents and public partners. As an affordable housing developer delivering NYCHA RAD/PACT rehabilitation in New York City, we rely on this role to drive the permitting strategy, resolve agency and building violations, and lead regulatory close-out across complex occupied renovation scopes. The Permitting, Compliance & Close-Out Manager protects the project schedule and financing by centralizing compliance risk management and close-out execution, especially where public funding and lender/authority milestones are conversion critical. Business Purpose Reduce schedule and financing risk by anticipating compliance constraints early and preventing late-stage agency surprises. • Shorten the runway from construction completion to turnover by delivering complete inspections, sign offs, warranties, and close-out documentation., • A clear, actively managed permit/approval roadmap aligned to the construction schedule and RAD/PACT milestones., • A current, accurate violation log (DOB/HPD/ECB/FDNY, as applicable) with closure plans, deadlines, and proof of sign-off., • Clean execution from Temporary Certificate of Occupancy (TCO) through Final Certificate of Occupancy (FCO), including all required inspections and agency sign offs., • Coordinate closely with the General Contractor, architects, engineers, and specialty consultants to support inspections, corrective work, and regulatory sign offs required for project completion., • Serve as the primary liaison between construction teams and regulatory agencies, ensuring work required to resolve violations and obtain final approvals is completed and documented., • Review design deliverables for permitting readiness and constructability of code-driven scope., • Coordinate submissions, plan exam responses, and approvals with DOB and other authorities having jurisdiction., • Identify and escalate regulatory risks that could impact project delivery, occupancy, or financial close-out, working with project leadership to implement mitigation strategies., • Track and manage DOB violations, HPD issues, and other regulatory matters, coordinating corrective actions required for agency close-out., • Oversee compliance with DOB, HPD, NYCHA, and other applicable agency requirements associated with RAD/PACT projects., • Manage dashboards and documentation that demonstrate progress, sign offs, and closure status for ownership and lenders., • Lead the path from TCO to FCO, where applicable, and manage all prerequisites and dependencies., • Evaluate and develop resolution strategies for legacy violations inherited from NYCHA operations, ensuring compliance and regulatory clearance prior to project close-out, • Track inspections, sign offs, warranties, and turnover documentation; ensure completeness and auditability., • Ensure compliance with ownership and lender close-out requirements, including standardized turnover binders and digital close-out records., • Maintain compliance dashboards and concise executive summaries suitable for weekly owner, lender, and OAC updates., • Interface directly with authorities having jurisdiction, managing escalation paths when agency timelines threaten milestones., • Provide documentation support for conversion-related milestones by keeping approvals, sign offs, and close-out records organized and accessible (audit-ready)., • 7+ years of NYC permitting, compliance, and/or close-out experience., • Strong working knowledge of DOB processes and NYC violation pathways., • Experience with affordable housing and/or public housing renovations is strongly preferred., • Highly detail-oriented with strong documentation and follow-through skills., • Proficiency with Microsoft Office (Word, Excel, Outlook); ability to manage logs, dashboards, and close-out trackers., • Reports to Owner's Representative / Senior Project Manager. For New York this ranges from $112,400.00 -$159,500.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Hybrid (Local to NYC area) About the team The Platform team at Capital Rx is made up of a set of passionate, motivated, and driven individuals who are not only experts in technologies but are great problems solvers and brings high energy and inspiration every day. The team always works a sense of ownership and urgency delivering highest quality of work ensuring seamless operations and fostering collaboration across the software engineering department. We own the architecture, framework & standards, infrastructure and CI/CD pipelines which development teams utilize to deliver code to Captial Rx's Judi platform. The team is also responsible for the production environment which requires knowledge with monitoring, alerting and on-call practices. The Platform team performs many functions whether that is tactical operations, providing general solutions for the enterprise or giving guidance or recommendations for individual product teams. Position Summary: We are a rapidly growing late-stage health tech company helping millions of lives through our innovative product Judi. We're seeking a highly skilled and experiencedSenior Platform DeveloperIIto join our platform team. This pivotal role will be instrumental in building, scaling, and maintain the robust and secure infrastructure that powers our mission-critical platform. You will be a force multiplier, enabling our development teams to deliver features faster and more reliably. You will champion infrastructure-as-code principles, contribute code to platform scalability, drive automation across the entire software development lifecycle, and ensure our platform meets the highest standards of scalability, performance, and security. Position Responsibilities: • Architect, implement, and maintain highly available, scalable, and secure platform & infrastructure, • Develop and maintain robust automation pipelines for continuous delivery (CI/CD), and infrastructure provisioning tools like GoCD, Harness, and Terraform, • Write clean, efficient, and well-tested Python code for automation, tooling and service development., • Manage and optimize relational or in-memory databases, including PostgreSQL, Redshift and Redis, ensuring high performance, reliability, and data integrity., • Administer and finetune container orchestration platforms such EKS and ECS., • Implement and manage serverless architectures leveraging AWS Lambda for various platform functionalities., • Collaborate closely with development teams to ensure infrastructure aligns with application requirements and best practices., • Lead efforts in defining and enforcing security best practices across the platform, including adherence to HIPAA standards, FISMA, SOC II, and FedRAMP compliance standards., • Monitor systems performance, identify bottlenecks, and implement proactive solutions to ensure optimal operation and scalability., • Participate in on-call rotations to provide operational support and incident response., • Champion Agile/Scrum methodologies, actively participating in sprint planning, stand-ups, and retrospectives., • Mentor junior developers and contribute to a culture of technical excellence and continuous improvement., • Evaluate and recommend new technologies and tools to enhance platform capabilities and efficiency., • Develop internal tooling and automation scripts using Python and work with SQL to support operational workflows., • Implement observability (monitoring/logging/alerting) best practices for highly available SaaS services., • 8+ years of experience as a Platform Engineer, DevOps Engineer, or Site Reliability Engineer., • Deep expertise inAWSinfrastructure and services including but not limited to EC2, Lambda, ECS, EKS, RDS, S3, VPC, CloudWatch, SQS, SNS, IAM, Kinesis, • Excellent proficiency withTerraform,Python,SQL, and automation tooling., • Extensive experience withDockerand container orchestration (Kubernetes/EKS)., • Solid understanding and hands-on experience with SQL, database administration (PostgreSQLpreferred), and performance tuning, • Experience withCI/CDsystems (e.g., GoCD, GitHub Actions, Harness)., • Proven experience in automatingObservability & Monitoring (Grafana, Kibana, Prometheus),standardizing incident response for alerts to maintain SLAs and SLOs, • Hands-on experience in environments compliant withFISMA,SOC 2, and/orFedRAMP., • Background in buildinghighly scalable, performant SaaSplatforms., • Excellent communication, collaboration and problem-solving skills., • Ability to work effectively with cross-functional teams, including developers, IT security & compliance, product manager, and scrum masters., • Strong experience inproduction on callrotations and responding to alerts. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$160,000—$200,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Senior Scientist, Regulatory CMC will assist in the development of global Chemistry, Manufacturing and Control (CMC) regulatory strategy for investigational and marketed products and manage the preparation of dossiers in eCTD format. The Principal Scientist will interact with cross-functional teams on CMC regulatory strategy and regional regulatory requirements and interact with CMC subject matter experts (SMEs). This position will support the development of submission strategies for CMC modules and updates, including life cycle management; and generation of submission-ready content for the Quality/CMC sections of all clinical trial and marketing authorization applications for ImmunityBio, Inc. Essential Functions • Prepare and review Module 2 (QOS) and Module 3 documents in accordance with Common Technical Document (CTD) guidances and company standards., • Support the development of global CMC regulatory strategies., • Assist with the preparation or review of documents including pharmacy manuals, protocols, CMC reports, and other documentation., • Provide input and recommendations on CMC topics planned or performed., • Support the design of CMC protocols., • Interact with other groups when needed to address CMC related matters., • Assist with the preparation of responses to Health Authority comments and questions pertaining to CMC issues., • May train others on Regulatory Affairs SOPs, processes, and templates for review, preparation, QC, and finalization of documents and major sections of applications as appropriate., • Perform ad-hoc and cross-functional duties and/or projects as assigned to support business needs and provide developmental opportunities. Education & Experience • Bachelor's Degree in life sciences or technical discipline with 6+ years' relevant progressive experience required; or, • Master's Degree in life sciences or technical discipline with 4+ years' relevant progressive experience required; or, • Doctorate degree in life sciences or technical discipline with 2+ years' relevant progressive experience required., • Experience in the preparation of the submission of CMC modules in eCTD format required, • Familiarity with organizing responses to Health Authority requests required, • Familiarity with regulatory submissions outside of the US a bonus Knowledge, Skills, & Abilities • Knowledge of Health Authority procedures and guidance regarding document management and electronic submission, • Knowledge of Health Authority CMC guidance documents and requirements, • Proficient in Electronic Document Management Systems, • Ability to work with firm deadlines and adapt quickly to changing requirements and priorities, • Strong organizational skills, written and oral communication skills, and attention to detail, • Knowledge of Biologic-based drugs including cell-based therapies, gene therapies, antibodies and recombinant proteins desired Working Environment / Physical Environment • This position works on site in Summit, NJ., • Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval., • This position may need to sit for long periods of time and use various computer programs., • This desk-based role involves the close study of scientific and regulatory documents., • This position will work closely with scientific colleagues throughout the day, often on a project team basis. This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $140,000 (entry-level qualifications) to $154,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Manager, Lifecycle Maintenance will advance the maintenance global clinical regulatory compliance for investigational and marketed products and manage the maintenance of study files in eCTD format. This position will contribute to the organization in the design and conduct of clinical trials in conformance with Health Authority requirements and the management of clinical trial documentation to support clinical submissions. Essential Functions • Lead Lifecycle Maintenance staff by delegating projects, establishing and meeting timelines, and ensuring high quality work products, • Manage the day-to-day activities of staff to include the hiring and training of new team members, coaching employees and monitoring performance., • Provide input to the design and reporting of clinical studies performed by IBRX or by CROs, • Manage the review, cataloguing, and submission of documents including investigator brochures, protocols, informed consent forms, clinical study reports, annual reports, DSURs, PSURs, PAERs, and clinicaltrials.gov entries in the US and abroad, • Manage all protocol supportive documentation including the cataloguing and submission of essential investigator qualification documents, • Review clinical data, reports, and summaries for compliance with the protocol, statistical analysis plan, monitoring guidelines, and data management plan, • Create and maintain project plans for regulatory lifecycle maintenance operations, • Monitor FDA and other healthauthority guidance, prepare supplemental dossiers, and manage the lifecycle documentation for postapproval changes., • Lead datadriven strategic initiatives to maintain comprehensive regulatory documentation, ensuring compliance and supporting organizational objectives., • Oversee configuration, maintenance, and user support for internal platforms used for file storage., • Participate in cross-functional teams and provide support to others in the preparation, analysis, and documentation of studies, • Serve as a trainer for Regulatory Affairs SOPs, processes, and templates for review, preparation, QC, and finalization of documents and major sections of applications, • Manage the internal review of the relevant clinical sections of written summaries for regulatory submissions including INDs, NDAs, and BLAs, • Performs ad-hoc and cross-functional duties and/or projects, as assigned, to support business needs and provide developmental opportunities. Education & Experience • Bachelor's Degree in life sciences or technical discipline with 7+ years relevant progressive experience required; or, • Master's degree in life sciences or technical discipline with 5+ years relevant progressive experience required; or, • Doctorate degree in life sciences or technical discipline with 3+ years relevant progressive experience required, • Experience managing staff preferred, • Experience in the management and preparation of the submission of clinical modules in eCTD format required, • Experience with organizing responses to Health Authority information requests required, • Familiarity with global regulatory submissions (US and ex-US) strongly preferred Knowledge, Skills, & Abilities • Strong knowledge of Health Authority guidance documents and requirements, • Strong leadership skills with the ability to direct and develop professional staff, • Strong knowledge of clinical research, Good Clinical Practices, and regulatory requirements and guidelines, • Ability to work with firm deadlines and adapt quickly to changing requirements and priorities, • Strong organizational skills, written and oral communication skills, and attention to detail Working Environment / Physical Environment • This position works on site in Summit, NJ., • Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval, • This position may need to sit for long periods of time and use various computer programs, • This desk-based role involves the close study of scientific and regulatory documents, • This position will work closely with scientific colleagues throughout the day, often on a project-team basis This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $165,000 (entry-level qualifications) to $181,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Summary: Join our mission to transform our nation's healthcare system as a Senior Full-stack Software Developer. In this role you will assist in leading projects from design to delivery. Partner with product managers and designers to define requirements during discovery and planning. Collaborate with developers to deliver those requirements on time as new features or improvements to existing functionality. Why You'll Love Working Here • We have a remote-first culture., • You will make a tangible impact on society. Your code will directly improve healthcare experiences for millions. In this role, you'll combine technical leadership with hands-on coding to build scalable, high-impact healthcare technology. You will: • Exercise leadership over features from design to delivery., • Be a partner to product, design, and quality assurance team members., • Become a subject matter expert on your team's products., • Provide technical support to cross-functional team members and stakeholders., • Expand Judi, our web-based enterprise health platform, using Python, AWS services, React/Typescript, and other technologies., • Work in an Agile/Scrum environment. We're looking for someone who brings a mix of technical expertise, problem-solving ability, and collaborative spirit: • 7+ years of job-related experience., • Desire to work at a health tech company., • Strong Python (Flask / SQLAlchemy) and React / Typescript experience., • Advanced PostgreSQL database knowledge (e.g., common table expressions, windowing functions, views, stored procedures, full-text or geospatial indexing)., • Experience with infrastructure as code using AWS, Terraform, or similar technologies., • Experience writing unit and integration tests., • Git expertise and experience working in a mono repo., • Able to demonstrate agency, urgency, and ownership over delivering quality work., • Strong written and verbal communication skills. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$150,000—$180,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.