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  • Patient Care Associate, Medicine Surgery
    Patient Care Associate, Medicine Surgery
    56 minutes ago
    $30.81 yearly
    Full-time
    New York

    About NYC Health + Hospitals Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various convenient locations. At NYC Health + Hospitals, our mission is to deliver high-quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 11:30 P.M – 8:00 A.M (Part-Time) (22.5 Work Hours) Rotating weekends Duties & Responsibilities Purpose of Position: Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work. Examples of Typical Tasks: 1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient’s chart., 2. Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening testing through dipstick and hemoccult. 1. Prepares collected specimens for pick-up by labeling and preparing required form(s)., 2. Performs vision and hearing testing and simple urinalysis., 3. Administers emergency first aid, including basic life support procedures., 4. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears., 5. Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment. 1. Prepares examination room including cleaning and disinfecting of instruments and equipment., 2. Informs patients on proper preparation for various medical testing., 3. Interviews patient to obtain routine personal and medical information and appropriate health history., 4. Maintains, completes, processes and files patients’ charts, appropriate forms and documents., 5. Reports observations of patient to clinical staff caring for patient to ensure professional assessment., 6. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals., 7. Provides information to patients and their families regarding health care services and the achievement of healthy, safe living. 1. Maintains inventory of the unit’s equipment stock and supplies., 2. Works effectively as a team member in the delivery of care and assists in the orientation of new employees., 3. Directs and escorts patients to other departments and/or health care settings, as needed., 4. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems., 5. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing., 6. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle. Minimum Qualifications Qualification Requirements: 1. High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and, 2. Successful completion of training courses including the performance of phlebotomy and electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and 1. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA). Special Note: In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse’s Aide certification. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    9 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Staff Nurse- Medicine, Surgery
    Staff Nurse- Medicine, Surgery
    4 hours ago
    Full-time
    Gravesend, Brooklyn

    Qualifications A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA) These unlicensed individuals may be employed to practice under the immediate and personal supervision of a NYS licensed, currently registered, RN for up to 90 days immediately following graduation pending receipt of a limited permit, which selected candidates must apply for and receive within the same 90-day period Once a limited permit is received, individuals can practice nursing, under the immediate and personal supervision of a NYS licensed, currently registered, RN at a NYC Health + Hospitals health care setting for up to one (1) year from the date of issuance of the limited permit In addition, must hold or obtain through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA) Responsibilities Under supervision, provides professional nursing care to patients/clients within an assigned unit Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and provision of care supportive to and restorative of life and well-being Identifies and discriminates between physical and psycho-social signs and symptoms Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care Interprets and reports responses of patients/clients to appropriate members of the health team Participates with interdisciplinary health team members to plan a comprehensive patient care program Determines and assigns those components of the nursing regimen which may be carried out by allied nursing personnel Provides teaching, guidance and direction to allied nursing personnel in rendering patient care Participates in defining, implementing, maintaining and interpreting standards of nursing practice Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice Participates in determining conditions, resources and policies essential to the delivery of nursing care services Participates in development and maintenance of a system of evaluation of nursing care, practices and procedures, including evaluation of nursing personnel Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups Maintains professional competence through participation in continuing education and other appropriate learning experiences Performs other professional nursing activities as delegated by nursing service administration Job description Marketing Statement Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities Purpose of Position: Under supervision, provides professional nursing care to patients/clients within an assigned unit. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and provision of care supportive to and restorative of life and well-being. Examples Of Typical Tasks • Identifies and discriminates between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients., • Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients., • Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care., • Interprets and reports responses of patients/clients to appropriate members of the health team., • Participates with interdisciplinary health team members to plan a comprehensive patient care program., • Determines and assigns those components of the nursing regimen which may be carried out by allied nursing personnel., • Provides teaching, guidance and direction to allied nursing personnel in rendering patient care., • Participates in defining, implementing, maintaining and interpreting standards of nursing practice., • Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice., • Participates in determining conditions, resources and policies essential to the delivery of nursing care services., • Participates in development and maintenance of a system of evaluation of nursing care, practices and procedures, including evaluation of nursing personnel. • Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups., • Maintains professional competence through participation in continuing education and other appropriate learning experiences., • Performs other professional nursing activities as delegated by nursing service administration. Minimum Qualifications • A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and, • Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA). Special Note For assignments in Post-Acute Care ONLY, individuals meeting the following criteria may also be considered for appointment: Graduation from a nursing education program registered by the New York State Education Department (NYSED) as licensure qualifying for Registered Professional Nurse (RN) and has applied for licensure as an RN. These unlicensed individuals may be employed to practice under the immediate and personal supervision of a NYS licensed, currently registered, RN for up to 90 days immediately following graduation pending receipt of a limited permit, which selected candidates must apply for and receive within the same 90-day period. Once a limited permit is received, individuals can practice nursing, under the immediate and personal supervision of a NYS licensed, currently registered, RN at a NYC Health + Hospitals health care setting for up to one (1) year from the date of issuance of the limited permit. In addition, must hold or obtain through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA). Department Preferences How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

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