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Job Description Overview CTG is seeking to fill a Document Custodian Vault Analyst opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 1 month Overview: We are looking for a meticulous and detail-oriented Document Custodian Vault Analyst to support our client’s operations. The ideal candidate will manage the secure storage and retrieval of sensitive documents, ensuring compliance with regulatory standards and maintaining the integrity of data. Primary Responsibilities: • Manage and organize the vault of documents, ensuring all materials are stored securely and accessible only to authorized personnel., • Perform regular audits of stored documents to ensure compliance with internal policies and external regulations., • Coordinate the retrieval and transfer of documents as needed for internal teams and external requests., • Assist in the development and implementation of document management policies and procedures., • Maintain accurate records of document storage and retrieval activities., • Ensure the confidentiality and security of sensitive documents., • Collaborate with various departments to understand document needs and facilitate access., • High school diploma or equivalent; degree in a related field preferred., • 1-2 years of experience in document management or records administration., • Experience with document management software or vault systems., • Familiarity with data privacy laws and industry regulations. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Krista Eckard at . Kindly forward this to any other interested parties. Thank you!

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: As a Claims Business Analyst, you will be responsible for triaging operational issues and leading projects and tasks to completion. You will use your claims adjudication experience and TPA background to triage operational concerns, vendor issues, and related claims issues. Familiarity with Centivo’s claims systems (Javelina and HealthRules Payer) is preferred. You will coordinate with all business units and external vendors during client implementations and conversions to determine requirements. This role ensures seamless integration between internal and vendor systems to support client requirements and operational workflows. Additionally, you will lead key projects and tasks identified to improve efficiency of Centivo’s Claim team. This role will use data analytics and other tools to identify areas of improvement needed in the business, scope out the initiative, and then lead the project through to completion. Responsibilities Include: * Support the Centivo Claims Team with troubleshooting issues, identifying the root cause and magnitude, and then researching and recommending the best solution. * Effectively work with end-users and operational partners to identify business needs and to ensure implementations meet business requirements and appropriately address prioritized needs. * Assist with creating Process Flows on new initiatives and existing processes as needed. * Function as a liaison between business and technical resources to ensure people, processes, and solutions meet or exceed the needs of our Clients and Operational areas. * Work with business partners to identify and articulate business requirements in each area. Facilitate brainstorming sessions to review solution options that will solve business needs. * Assist and participate in the claims testing process for new technology, vendor, and processes. * Proactively keep abreast of vendor enhancements as well as how they integrate with existing solutions. * Collaborate with the Subject Matter Expert (SME) on all aspects of the functionality of the Claims systems and act as the primary liaison with the vendor for reported issues and enhancement requests. * Work with the team on oversight of the implementation of claims platform upgrades and supporting technologies. This includes coordinating user acceptance testing with the operational leads. * Proactively identify opportunities and recommend system solutions that increase automation, resolve system deficiencies, and enhance claims processing and reporting to meet and exceed business requirements. * Participate in the assessment of new technologies, new vendors, and any system enhancements being contemplated. * Participate in internal and external meetings for plan design, strategy, and setup. * Query data or create reporting to support analysis of issues, trends or specific reporting needs for clients or providers related to claim performance. Required Skills and Abilities: * Advanced problem-solving skills demonstrated by researching and resolving operational issues in a timely and accurate manner. * Demonstrated organizational skills and ability to work independently, problem-solve, and make decisions. * Demonstrated ability to work in a fast-paced environment managing multiple issues with the pressure of production schedules and deadlines. * Demonstrated ability to work collaboratively and influence others to drive results across multiple cross-functional teams. * Proficiency in Microsoft Office applications and other web-based software applications. * Demonstrated ability in running queries and performing data analysis to identify trends and issues. * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others, including but not limited to reimbursement policy standards. * Strong interpersonal skills, establishing rapport and working well with others Education and Experience: * Candidates must have at least 5 years of experience within healthcare claims * Candidates must have 3 years of experience working as a Business Analyst * Candidates must have prior experience with a highly automated and integrated claim adjudication systems * Understanding of health insurance benefits administration in a self-funded environment Preferred Qualifications: * Experience working with El Dorado-Javelina or HealthRules Payer * Experience working at TPA * Experience with self-funded plans * Proficient in SQL, Tableau and JIRA * Intermediate to advanced proficiency in MS Excel Work Location: * Preference for Buffalo Office * Open to Remote Centivo Values: ● Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. ● Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. ● Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $80K - $100K

Job Description Overview We are seeking a highly skilled and detail-oriented remote Epic Radiant Analyst. The ideal candidate will be responsible for the support of the Epic Radiant (Radiology Information System) module. Location: Remote Duration: 1 month Duties: * Provide support of break/fix issues for the Epic Radiant application. * Collaborate with radiology, imaging, and clinical teams to gather requirements and translate them into effective system solutions. * Configure and maintain Epic Radiant workflows including orders, protocols, image routing, reporting, and modality integration. * Work closely with PACS, RIS, and modality vendors to ensure proper interfacing and integration. * Participate in and/or lead project planning, go-lives, upgrades, and optimization initiatives. * Develop and maintain system documentation, training materials, and job aids for end users. * Troubleshoot and resolve application issues. Skills: * Strong understanding of radiology clinical workflows, imaging procedures, and modality integrations. * Familiarity with HL7, DICOM standards, PACS/RIS systems, and diagnostic imaging processes. * Excellent problem-solving skills with strong attention to detail. * Ability to work independently and collaboratively in a fast-paced healthcare environment. * Strong communication, documentation, and interpersonal skills. Experience: * Minimum 3–5 years of hands-on experience supporting or implementing Epic Radiant in a healthcare setting. Education: * Bachelor’s degree in Healthcare, Information Technology, or related field (or equivalent experience). * Epic Radiant Certification required. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Morgan Fickert at . Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $80.00 to $90.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Job Description Hospital client is seeking someone who can assist them with Hospital Patient Accounting in AthenaIDX. More tickets have arisen due to implementation and this is an urgent requirement. Position Summary The Senior Analyst – Athena IDX Hospital Patient Accounting (HPA) plays a vital role in supporting and optimizing all aspects of the Hospital Patient Accounting system, including charge entry, billing, edits, claims, statements, and reimbursement processes within the athena IDX platform (formerly GE Centricity Business). This role involves advanced configuration and support for key modules such as HPA, ETM, TES, and PPS. The analyst works collaboratively with patient accounting, finance, financial counselors, coding, IT, and operational teams to ensure efficient charge capture, claims scrubbing, statement production, and follow-up activities. Key Responsibilities System Configuration & Optimization • Troubleshoot and resolve HPA-related issues., • Configure and test ETM workflows for Holdbills, TES Edits, PPS Edits, Claim Scrub Edits, Claim Edits, Rejections, No Activity, and Self-Pay Follow-Up., • Support integration between HPA and systems such as 3M, Cirius, EDI 835/277CA, RevSpring, and other enterprise platforms., • Optimize ETM workflows across all HPA ETM views., • Demonstrate deep knowledge of HPA core functionality including holdbills, profiles, proration, claims and statement processing, and collections., • Maintain and enhance integrations with 3M and Cirius for grouping and contractual adjustments., • Automate follow-up for 835/277CA rejections, late payments, take-backs, and stalled claims., • Minimum 5 years of hands-on experience with athena IDX HPA, including TES, ETM, PPS, and Optum Claims Scrub., • Proven success in revenue cycle optimization, denial management, and claims/statement processing., • Intermediate proficiency in Microsoft Excel., • Strong analytical, documentation, and communication skills., • Preferred Qualifications, • Bachelor’s degree in Health Information Management, Finance, Business, IT, or a related field., • Recent experience with athena IDX implementation, optimization, or CBO/HPA upgrades., • Experience in academic medical centers or complex healthcare environments.

Job DescriptionJob Title: Senior Operational Business Systems Analyst, ERPLocation: Detroit, MIHire Type: Direct HirePay Range: $110,000 - $125,000Work Type: Full-timeWork Model: HybridWork Schedule: Monday – Friday, 9am – 5pm Recruiter Contact: Samantha Marranca, & Scope:Positional OverviewThe Imagine Group is recruiting for a Senior Operational Business Systems Analyst, ERP on behalf of our client, a leading global manufacturer of precision fasteners and fastening solutions for the electronics, automotive and industrial industries.In this role, you will be responsible for playing a pivotal role in supporting and optimizing our Enterprise Resource Planning platform, to meet the evolving needs of the business. This role involves working closely with stakeholders to gather requirements, create specifications, and implement changes that enhance business processes and drive efficiency, with a focus on manufacturing and distribution. The ideal candidate will have extensive experience with JD Edwards, strong relationship-building and listening skills, an ability to work independently and with a team, a deep understanding of strategic business directives, and a high attention to detail to ensure quality of delivery. As part of our team, you will enjoy a comprehensive benefits package, including: • Medical & Employer Paid: Dental and Vision, • Parental Leave, • 401k and Employer Match, • Paid time off and holidays, • Tuition reimbursement, • Paid On the Job Training, • Performance incentive bonuses, • Community Volunteering, • Talent Referral Bonus Program, • Employee Centric Culture, • Company Provided Technology (laptop, phone, monitors for office and home environment), • Compensation: $100,000 or more. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills and experience. The total compensation package for this position may also include other elements depending on the position offered. Details of participation in incentive plans will be provided if an employee receives an offer of employment, • Residency in one of the organizations’ domestic locations: Buffalo, NY; Danboro, PA; Detroit, MI, or Winston, NC.Role & Responsibility:Tasks That Will Lead to Your Success, • Collaborate with business stakeholders to understand, influence, document, and prioritize business needs, including test cases, exceptions, and acceptance criteria for enhancements and new features. Communicate detailed requirements to development teams for implementation. Create process maps when necessary to help stakeholders and developers visualize as-is and to-be processes., • Develop a strong understanding of existing operational processes, including manufacturing and distribution, inventory management, quality controls, production planning, supply chain, and day-to-day operational activities., • Drive system utilization to enable improved decision-making, create business process efficiencies, and deliver sustainable and measurable business value through key performance indicators (KPIs) and regular business reviews., • Understand JD Edwards platform capabilities and collaborate with the ERP development team to propose solutions that align with business objectives and improve operational efficiency., • Provide training and support to end-users, ensuring they are proficient in using JD Edwards tools and features. Drive adoption activities. Communicate system improvements, automations, and features as released., • Lead and manage JD Edwards projects, ensuring adherence to budget, project timelines, and quality standards. Serve as the primary project communicator, ensuring weekly progress updates during projects and tracking key milestones with champions and stakeholders., • Identify opportunities for process improvements and implement best practices to enhance system performance., • Maintain comprehensive documentation of business processes within the system and user guides., • Stay up to date on new releases by JD Edwards and identify opportunities to apply new features where appropriate. Network with other JD Edwards users and similar companies to identify and implement best practices., • Ensure that JD Edwards implementations comply with relevant regulatory certifications where applicable. Ensure standard IS practices are met including service request tracking, change management, and outage tracking., • Contribute as a global team member of the Operational Systems team, acting as a subject matter expert for manufacturing/distribution processes and applications. Serve as the liaison between Global Information Systems (GIS), Operations, Application Engineering, Supply Chain, and customers., • Build system capabilities to drive business value focused on key operational pillars: Enable External Growth, Drive Customer Satisfaction and Loyalty, and Improve Team Efficiency.Skills & ExperienceQualifications That Will Help You Thrive, • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field; equivalent work experience will also be considered., • 5+ years of experience as an ERP Business Systems Analyst or in a similar role supporting JD Edwards applications. Experience within the automotive industry is highly desirable., • 5+ years of experience developing In-depth knowledge of the JD Edwards platform, specifically in manufacturing or distribution modules. Experience with other JD Edwards modules is a plus., • Proficiency in JD Edwards configuration and integration with other systems. Experience with JD Edwards development tools is a plus., • 25%-50% Travel in the organizations’ global footprint.

Job DescriptionJob Title: Business Systems Analyst VLocation: Buffalo, NY (preferred; hybrid 3 days onsite). Secondary: Pittsburgh, PA. Remote option considered but least preferred.Hire Type: Contract OnlyPay Range: $34.61 – $57.68 per hourWork Model: HybridRecruiter Contact: Samantha Marranca | 716-256-1271 | & Scope:Positional OverviewThe Business Systems Analyst V will play a critical role in managing and coordinating key testing activities for a major loan accounting system implementation (AFS Vision). This position is responsible for business requirements gathering, test planning and execution, defect tracking, and coordination of critical conversion events. The role requires a mix of technical and functional expertise, with a strong emphasis on structured testing methodologies and cross-functional coordination.The successful candidate will partner closely with business stakeholders, vendors, and project leadership to ensure successful system implementation, while also supporting regulatory compliance and process efficiency.Programs & Systems in Scope: • Conversion from AFS Level 3 (Commercial Loan System – green screens) to AFS Vision., • Collateral management system transition (Collate by Broadridge)., • Document preparation vendor integrations (ExpeEr, Wolters Kluwer).Role & Responsibility:Tasks That Will Lead To Your Success, • Lead and coordinate SIT, UAT, and end-to-end testing activities, ensuring timelines and milestones are met., • Gather, document, and validate detailed business requirements., • Develop and execute test scripts/cases; manage and monitor testing efforts., • Report, track, triage, and resolve defects in collaboration with technical teams., • Support planning and execution of dress rehearsals and live conversion events, including resource coordination and escalation management., • Document data mapping for integrations, conversions, and acquisitions., • Collaborate with vendors, project leads, and cross-functional teams to ensure testing and implementation success., • Provide mentorship to junior staff in application training, testing methodology, and project execution., • Ensure compliance with corporate technology standards, regulatory requirements, and risk controls. Skills & ExperienceQualifications That Will Help You Thrive, • Minimum of 6 years of combined higher education and/or operational/business analytics experience., • Proven experience in large-scale system implementations, preferably in banking or financial services., • Strong expertise in testing coordination, defect management, and conversion event execution., • Hands-on experience with JIRA and Zephyr for test case management., • Strong organizational, time management, and problem-solving skills., • Excellent communication skills with the ability to present to senior management., • Ability to multitask and manage multiple complex projects simultaneously., • Proactive, detail-oriented, and able to work autonomously or in a team environment.Preferred Qualifications:, • Bachelor’s degree., • Subject Matter Expert experience in system conversions, preferably AFS Vision., • Experience with collateral management and document preparation systems., • Advanced knowledge of interfacing and integrated applications., • Lean Six Sigma or other process improvement certification., • Strong understanding of banking operations, compliance, and regulatory standards.

Job Description Overview Analyze, design, and optimize enterprise-wide systems and processes to improve efficiency, scalability, and integration. Engage in cross-functional collaboration to align system solutions with business objectives, ensuring sustainable and data-driven improvements. Support the mission, vision, and values of Heritage Christian Services, Inc. by driving strategic system enhancements that enable operational excellence. Pay rate for this position: $81882 / yr - $97458 / yr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities • Design and optimize enterprise-wide systems and processes to improve operational efficiency and scalability., • Develop system roadmaps and frameworks to align with business goals and ensure sustainability., • Analyze and refine complex workflows, integrating Lean Six Sigma methodologies to enhance performance., • Lead process reengineering efforts to eliminate inefficiencies and enhance system functionality., • Ensure seamless integration of business systems (i.e. EHR, ERP, and existing operational platforms to support strategic objectives., • Develop key performance indicators (KPIs) to measure system effectiveness and process improvements., • Partner with Business Process Analysts (BPAs) to translate operational requirements into scalable system solutions., • Partner with Data Analyst to determine key performance metrics, data trends, and analytical insights that drive process improvements and system optimizations., • Facilitate cross-functional collaboration between operations, finance, IT, and leadership to align system strategies., • Standardize documentation and governance models to support system-wide consistency and continuous improvement., • Engage in change management efforts to ensure smooth implementation of system enhancements and upgrades., • Reviews, updates and develops documentation including but not limited to: requirements, process workflows, user stories, use cases, data mapping/validations, business rules, scripts, and procedures for future reference or use. Qualifications Interpersonal Skills • Build strong relationships across teams and stakeholders., • Work seamlessly with cross-functional teams to design, analyze, and optimize business systems., • Clearly communicate complex system and process concepts in both written and verbal formats., • Analyze intricate processes, identify inefficiencies, and implement data-driven solutions., • Apply process improvement methodologies such as Lean and Six Sigma to optimize workflows., • Identify root causes of operational challenges and develop innovative solutions., • Adjust strategies and system designs to accommodate changing business needs., • Familiarity with Excel (advanced functions) and Power BI for data visualization, • Master of Science required in Mechanical, Industrial, or Systems Engineering, or Business, • Lean Six Sigma Methodologies, including DMAIC, value stream mapping, and root cause analysis., • Workflow Design and Optimization for business process efficiency. We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. #IND123 #ZR

Job DescriptionJob ProfileJob Title: Financial Analyst IILocation: Buffalo, NYHire Type: ContingentPay Range: $30/hrWork Model: OnsiteRecruiter Contact: Natalie Dunn | 443-345-3303 | & Scope:Positional OverviewImagine Staffing is recruiting for a Financial Analyst II role that is a high-impact position supporting strategic decision-making for a major financial institution. Beyond just crunching numbers, you’ll play a key role in turning data into insights that influence business performance. You’ll work alongside experienced professionals, have the opportunity to improve forecasting models, and get hands-on with modern analytics tools like Power BI and Alteryx.It’s a great fit for someone looking to grow within financial services, expand their technical skill set, and make meaningful contributions in a collaborative team environment.Role & Responsibility:Tasks That Will Lead To Your Success • Provide cross-training and support to new team members., • Compile facts, analyze data, and offer insights and recommendations to management based on findings and trends. Assist in project design and may lead projects of moderate scope., • Research and compile raw data from various sources into moderately complex reports and schedules. Suggest improvements to existing forecast models and pro forma analyses through collaboration with related teams., • Enhance the sustainability and documentation of assigned tasks and processes., • Use judgment to identify meaningful information based on data analysis., • Display proficiency in systems and tools used to generate standard financial reports on a regular basis., • Demonstrate a solid understanding of finance and accounting concepts through the aggregation of financial data., • Exhibit a foundational knowledge of financial statements, including awareness of key drivers and trends in major balance sheet and income statement line items., • Participate in training and development opportunities across finance and supported businesses., • Adhere to departmental timelines and deliverables., • Comply with risk and regulatory standards, policies, and controls, and identify risk-related issues for escalation to management., • Foster an environment that supports diversity., • Maintain internal control standards, including timely implementation of audit points and addressing issues raised by regulators as applicable., • Complete other related duties as assigned. Skills & ExperienceQualifications That Will Help You Thrive, • Bachelor's degree with 2 years of experience, or Associate's degree with 4 years of experience. Banking experience is preferred., • Experience with Power BI, Excel, and Alteryx preferred., • Prior tax accounting experience preferred

Job Description Job Title: Accounts Receivable Analyst Department: Finance Reports to: Controller Worker category: Full-time Job Summary: We are seeking an experienced and proactive Accounts Receivable Analyst to oversee and improve our AR collections process across a dynamic client base of law firms and corporate legal departments. This individual will manage the full accounts receivable lifecycle—including invoicing, collections, and reconciliation—while building strong relationships with clients and internal stakeholders. The ideal candidate is analytical, solutions-oriented, and comfortable communicating directly with clients to resolve payment delays and disputes. Key Responsibilities: Client Invoicing & Payment Application • Prepare and send accurate client invoices and statements (paper and electronic) in a timely manner, • Set up new clients and maintain billing records in NetSuite, • Apply and post payments (check, ACH, EFT, credit card) in NetSuite, • Monitor aging reports and proactively follow up on outstanding balances, • Make direct collection calls and email follow-ups to reduce DSO and bad debt, • Resolve client disputes related to sales tax, invoice errors, and service documentation, • Escalate high-risk accounts to Sales or executive leadership with recommended actions, • Partner with Sales, Legal Operations, and Client Services teams to understand client nuances and invoicing requirements, • Track and report on COD job payments and other non-standard payment terms, • Prepare monthly AR and DSO reports with insights on trends, risks, and opportunities, • Support month-end close activities, general ledger reconciliations, and prepaid allocations, • Review American Express and Verisma postage accounts for reconciliation, • Review and process employee expense reports as needed Qualifications Skills and Competencies: • Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams, • Results-driven and persistent in follow-up, with a focus on reducing aging receivables, • Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing), • Strong Excel skills, including pivot tables, v-lookups, and reconciliation techniques, • Detail-oriented with the ability to manage multiple priorities and deadlines Education and Experience: • Bachelor’s degree in Accounting, Finance, or Business required, • 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment, • Experience with legal services, eDiscovery, or professional services clients preferred, • Experience with NetSuite or other ERP systems strongly preferred Work Environment and Physical Requirements: • This is a remote-eligible role with the expectation of core working hours aligned to Eastern Time, • There may be occasional requirements to work onsite at Avalon’s offices in Rochester, NY; Cleveland, OH; or New York City, depending on business needs., • Prolonged periods sitting at a desk and working on a computer, • Frequent communication via phone, email, and virtual meetings

Job Description Overview CTG is seeking to fill an Infrastructure Analyst III opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Infrastructure Analyst III will be responsible for completing activities related to complex installations, configuration, operation, and maintenance of systems hardware and software, along with related infrastructure. This role ensures adherence to organizational values, enabling staff and partners to effectively utilize technology. Primary Responsibilities: • Respond to and resolve help desk escalations based on previous incident outcomes., • Create trending information of system issues to support efforts to address identified problems through analysis., • Develop and document procedures for work order and request-based tasks., • Resolve identified technical incidents requiring advanced problem-solving; analyze and isolate issues effectively., • Utilize advanced diagnostic tools for troubleshooting technical issues., • Execute systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates., • Schedule maintenance changes to mitigate operational risk., • Participate in project work as a member of cross-functional teams; lead the technical team within a project and contribute to design efforts., • Provide coaching to less experienced staff on processes and technologies., • Complete scheduled evening responsibilities., • Document and initiate procedures for maintenance tasks and other needs for reference., • Identify opportunities for automation or improvement of SOP and maintenance tasks to enhance efficiency., • Understand and adhere to the company’s risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management., • Promote an inclusive environment that reflects the company brand., • Maintain internal control standards, ensuring timely implementation of internal and external audit points and addressing issues raised by external regulators. Supervisory/Managerial Responsibilities: This position may involve leading technical teams on projects and providing mentorship to less experienced staff. Education and Experience Required: • Minimum of 6 years of higher education and/or relevant work experience., • Experience in reading and understanding technical information., • Detail-oriented with strong written and verbal communication skills., • Proven ability to communicate technical information within a team and to management., • Bachelor’s degree in a technology-related field., • Minimum of 7 years of higher education and/or relevant work experience. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description We are recruiting for a MuleSoft Integration Developer in Buffalo, NY. The ideal candidate will be responsible for developing and maintaining integrations between various IT systems, applications, and data sources, particularly focusing on the unique needs and challenges. The salary range for this position is $100K – $125K. The rate may be negotiable based on experience, education, geographic location, and other factors. NO C2C OR THIRD PARTIES PLEASE !! Key Responsibilities: • Design and Implement Integration Solutions: Develop and implement robust integration solutions using MuleSoft platform. This includes integrating systems like Salesforce and NetSuite with other enterprise applications., • API Development and Management: Utilize MuleSoft Anypoint Platform for creating, managing, and maintaining APIs. Ensure these APIs facilitate real-time data exchange., • Data Transformation and Process Automation: Implement data transformation and mapping for seamless data flow between systems., • System Integration and Interconnectivity: Focus on integrating enterprise IT infrastructure, ensuring data coherence and real-time monitoring., • Performance Optimization: Ensure that the integrations are optimized for high performance and low latency, which is important for real-time decision-making., • Troubleshooting and Technical Support: Provide expert technical support for integration-related issues. Troubleshoot and resolve problems in a timely and effective manner., • Collaboration and Requirement Analysis: Work closely with stakeholders, including IT teams, and management, to understand and translate business needs into effective integration solutions., • Adherence to Standards and Best Practices: Maintain high standards for security and data governance, adhering to best practices in integration., • Documentation and Reporting: Document all integration processes, architectures, and designs. Prepare reports on integration project status, challenges, and outcomes. • Continuous Improvement and Learning: Stay abreast of the latest trends and advancements in MuleSoft integration solutions. Qualifications: • Bachelor's or Master’s degree in Computer Science, Information Systems, or a related field., • Proven experience in integration development, specifically with MuleSoft AnyPoint Platform., • Solid foundation in data processing, hardware platforms, and enterprise software applications., • Technical experience with databases, Web Services, API Management, and system integrations., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills., • Preferred Certifications: o MuleSoft Certified Developer - Level 1 (Mule ) o MuleSoft Certified Integration Architect - Level 1 If you are interested in this MuleSoft Integration role, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Mike Keegan at 585-465-1236 or Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, and a 401K plan. Pay Details: $100,000.00 to $125,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job DescriptionJob Title: Billing & Accounts Receivable Analyst Location: Amherst, NY (Hybrid after first month) Contract Type: 6-Month Temporary Assignment Schedule: Monday – Friday, 8:00 AM – 5:00 PM Pay Range: $30.00 – $40.00 per hour (based on experience) Job Purpose The Billing & Accounts Receivable Analyst is responsible for ensuring the accuracy and timeliness of customer billing, collections, and reconciliation of accounts receivable. This role supports the Finance department’s daily operations by managing invoice follow-ups, resolving payment discrepancies, and maintaining organized and accurate customer account records. The position works closely with internal teams, including Sales, Customer Service, and the Senior Credit Analyst, to drive efficient AR processes and optimize cash flow. Key Responsibilities Execute billing, collection, and reconciliation processes for an assigned portfolio of customer accounts. Follow up on unpaid invoices and short payments to ensure timely resolution and collection. Collaborate with internal Sales and Customer Service teams to investigate and resolve customer disputes and discrepancies. Work with the Cash Applications team to ensure proper posting and allocation of customer payments. Maintain detailed documentation of all collections activity, customer communication, and account status within AR systems and ERP software. Prepare and deliver accurate monthly reports within established deadlines. Support the Senior Credit Analyst and perform other AR-related clerical and analytical duties as assigned. Qualifications Associate’s degree in Finance, Accounting, or a related field required, or equivalent of 3+ years of relevant work experience. Strong proficiency in Microsoft Excel (VLOOKUP, SUMIF, Pivot Tables); proficiency with Microsoft Office Suite (Word, PowerPoint, Power BI) preferred. SAP experience a plus, but not required. Construction industry experience a plus, but not required. Effective and concise written and verbal communication skills. Strong analytical, organizational, and problem-solving abilities. Proven ability to manage multiple priorities while maintaining attention to detail. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #8820 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job Description The Behavioral Health Planning Analyst- Intake Specialist supports the Center for Behavioral Health (CBH) in the areas of clinical quality assurance/quality improvement, implementing best practice initiatives, value-based payment readiness, incident report management, and ensuring regulatory compliance. This position assists with the intakes, referrals, and treatment plans for the mental health department and acts as collaborator and lead liaison for the medication-only program. This position works collaboratively with other CBH program leaders to develop meaningful clinical quality improvement-related activities for the CBH programs, utilizing Plan-Do-Study-Act (PDSA) cycles. This position reports to the Senior Behavioral Health Planning Analyst, who shall determine the responsibilities of this position. These responsibilities may be revised, as necessary, with proper notification and training provided, where appropriate. As part of the essential functions of the role, the Behavioral Health Planning Analyst- Intake Specialist: • Conducts clinical audits and utilization reviews, as required by operating regulations, and as assigned, in all CBH programs, • Analyzes and professionally reports audit results in writing and verbally, as requested, • Collects, analyzes, and reports trends related to clinical and other incidents in the CBH programs, • Provides monthly reports to the behavioral health team to ensure caseload monitoring, risk management, and other tracking as directed by the Director of Behavioral Health Strategy, • Collaborates as needed with team members from the Compliance, Information Systems, Quality, Population Health, and other departments to ensure timely and accurate completion of assigned tasks, • Assists the Director of Behavioral Health Strategy to monitor key performance indicators (KPI), • Facilitates the development, implementation, and evaluation of clinically-related quality assurance/continuous quality improvement initiatives across CBH programs, • Facilitates group and individual training, as needed, to audiences of various sizes, • Identifies and communicates changes in regulations related to CBH program operations to key stakeholders, • Supports staff capacity-building activities that strengthen and support a positive Center for Behavioral Health environment, • Participates in agency-wide committees and meetings, as required, • Provides direct care/behavioral health services to patients, as needed, to ensure access to care and avoid service interruption, • Adheres to program expectations and requirements surrounding productivity, documentation timelines and standards, and overall quality of patient care, • Conducts initial psychosocial assessments and provides treatment recommendations, including the collaborative development of treatment plans in partnership with the patient and medication provider, • Completes treatment plan updates and annual assessments per provider request and recommendation, • Assists providers with referrals as requested Required Education and Experience: NYS behavioral health license conferring QHP status (LMSW, LCSW, LMHC, or RN) strongly preferred; candidates with a master’s degree in public health, Health Information/Data Informatics, or a related field considered; a minimum of two years direct experience working in a behavioral health setting required; clinical auditing, quality improvement, data analysis/reporting, and project management experience preferred

Job Description Job Summary: We are seeking a highly skilled and experienced Senior Banking and Financial Business Analyst with a deep understanding of the banking industry, financial services, and payment card systems. This position requires a professional who can bridge the gap between business stakeholders and technical teams, ensuring the successful implementation of projects related to banking operations, financial products, and card services. The ideal candidate will have a strong background in card payments, financial regulations, risk management, and customer experience optimization within the banking sector. Key Responsibilities: Business Analysis & Requirements Gathering Card Payment Systems Expertise Assist Project Managers and Scrum Masters for daily Project Execution. Risk & Compliance Management Stakeholder Management & Communication Data Analysis & Reporting Education: Bachelor's degree in Finance, Business Administration, Computer Science, or related field. MBA or related advanced degree is a plus. Experience: At least 8-10 years of experience in banking and financial services, with a focus on payment cards (credit, debit, prepaid). Lead/drive, with appropriate stakeholders, identification of necessary business requirements as well as technical requirements arising from those business requirements. Strong documentation skills – ability to create requirements documents as well as other artifacts – traceability matrix, ERD, process flows, data mapping, etc. Understanding of banking domain and card technology (credit/debit - Commercial and retail banking). Strong analytical skills – ability to unwind complex integrations / process flows by asking appropriate questions and identifying necessary details to garner understanding as well as meet the overall goal within scope of the project. Ability to lead data mapping, and participate in subsequent testing of requirements – keeping track of overall progress and participating in analysis / identification of business impacts for defects and driving resolution with appropriate parties. Technical Skills: Proficiency with business analysis tools (e.g., JIRA, Confluence, MS Visio) and project management software. Familiarity with card payment technologies, systems, and frameworks (e.g., Visa/Mastercard networks, SWIFT, payment gateways). Knowledge of data analytics tools (e.g., Excel, Tableau, SQL) to analyze transaction data and generate insights. Soft Skills: Excellent communication and interpersonal skills, with the ability to manage stakeholder relationships and facilitate discussions across technical and non-technical teams. Strong problem-solving abilities and attention to detail. Ability to work on multiple projects simultaneously and effectively in a fast-paced environment. Strong business acumen with an ability to understand and align technical solutions with strategic business objectives. Desirable Skills: Experience with digital payment platforms, mobile banking apps, and online banking services. Familiarity with agile methodologies and tools (e.g., Scrum, Kanban). Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Scrum Master) is a plus. Experience in managing vendor relationships and outsourcing partnerships.

Job DescriptionJob Title: Document Custodian Vault AnalystLocation: Buffalo, NYHire Type: Contingent Pay Range: $18/hrWork Model: On-siteWork Schedule: Monday – Friday, 8am – 5pmRecruiter Contact: Natalie Dunn | | 443-345-3303Nature & Scope:Positional OverviewAre you detail-oriented with a keen eye for accuracy? Join our client’s team as a Document Custodian Vault Analyst in the banking industry! In this role, you’ll be responsible for reviewing, verifying, and maintaining critical loan and financial documents, ensuring compliance with regulatory standards and internal policies. You’ll work in a fast-paced environment where precision and organization are key to safeguarding essential records. If you have experience in imaging, document review, mortgage servicing, or custodial operations and are looking for a dynamic opportunity with a reputable financial institution, we want to hear from you! Role & Responsibility:Tasks That Will Lead to Your Success • Process and maintain custody documents in accordance with agency guidelines or custodial agreements for Institutional clients., • Utilize imaging systems to scan, index, and retrieve documents efficiently., • Match document data within the custody tracking system to original documents, ensuring accuracy and completeness., • Determine if documents are original or copies and update records accordingly., • Follow established review criteria and escalate discrepancies as needed., • Update the tracking system with any exceptions or issues identified during the review process., • Ensure compliance with company risk and regulatory standards, policies, and controls., • Identify and escalate risk-related issues to management., • Maintain internal control standards, addressing audit points as required., • Support a diverse and inclusive work environment., • Perform other related duties as assigned. Skills & ExperienceQualifications That Will Help You Thrive, • HS Diploma OR equivalent, and one year of document or imaging experience., • Proficiency with personal computers, good alpha/numeric skills., • Adapting to new policies and procedures to improve processes and workflow., • Ability to function independently within time constraints., • Excellent verbal and written communication skills., • Highly organized with the ability to multitask and prioritize., • Strong attention to detail., • Ability to work in a team environment., • Strong work ethic, reliable and dependable

Job Description Overview CTG is seeking to fill an Infrastructure Analyst II - Job Scheduling and Migration opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: Completes activities related to larger and/or more complex installations, configuration, operation, and maintenance of systems hardware/software and related infrastructure. Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners. Primary Responsibilities: • Respond to and resolve Service Desk escalations based on outcomes of previous incidents., • Create/document procedures for work orders and request-based tasks., • Analyze and isolate technical incidents requiring problem-solving; utilize diagnostic tools to troubleshoot issues., • Complete systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates., • Schedule maintenance changes to minimize operational risk., • Participate in cross-functional project work; lead technical teams and provide design input., • Document and improve SOP and maintenance tasks for efficiency., • Understand and adhere to the Company’s risk and regulatory standards, identifying risk-related issues needing escalation to management., • Promote an inclusive environment reflecting the M&T Bank brand., • Maintain M&T internal control standards, including timely implementation of audit points and regulatory issues., • Oversee job scheduling and migration activities, ensuring compliance with organizational standards., • Collaborate with application teams for quality assurance and incident resolution., • Minimum of 6 years’ higher education and/or work experience., • Experience reading and digesting technical information., • Detail-oriented with proven written and verbal communication skills., • Bachelor’s degree in a technology-related field., • Minimum of 7 years’ higher education and/or work experience. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Emily Drew at . Kindly forward this to any other interested parties. Thank you!

Job Description Senior Systems Engineer Pay Status and Classification: Exempt, Regular Full-time Supervisor Title: Director of DevOps Work Location: Remote in New York or Texas. If in New York and local to company headquarters in Schenectady, NY there are days the Senior Systems Engineer is expected to be in the office for company meetings. Position Purpose: The Senior Systems Engineer ensures the stability and performance of Transfinder’s core Windows- and IIS-based application environments. This role focuses on system reliability, patching, troubleshooting, and rapid incident response, while actively contributing to the company’s transition to Linux and containerized platforms. Collaborating closely with Senior Site Reliability Engineers (SREs), Development, and Operations teams, the Senior Systems Engineer brings deep expertise in legacy systems and hands-on experience with modern infrastructure. Essential Duties and Responsibilities: • System Administration & Maintenance: Manages Windows Server, IIS, and SQL Server environments; performs patching, updates, and tuning to ensure uptime. Monitors systems using tools such as Nagios, Event Viewer, and PerfMon; proactively detects and resolves performance bottlenecks. Troubleshoots and optimizes IIS application pools, Windows services, networking settings, and system resources., • Incident Response and Troubleshooting: Acts as a first responder for system-level outages, leading root cause analysis and rapid recovery efforts. Collaborates with Senior SREs to reduce recurring issues and support long-term automation/migration goals., • Linux & Containerization: Leads migration efforts, including re-platforming or containerizing legacy applications. Supports the transition of workloads from Windows/IIS to Linux/Kubernetes environments., • Documentation and Knowledge Sharing: Maintains playbooks, runbooks, and system level documentation for junior engineers. Contributes knowledge base articles and internal training materials., • Migration Leadership: Provide expertise and guidance in migrating Windows workloads to Linux and container platforms, including re-platforming or containerizing legacy applications., • Other duties and projects as assigned. Required Skills/Abilities: • Deep expertise in Windows Server administration and IIS., • Strong knowledge of SQL Server performance monitoring and tuning., • Proficiency with monitoring tools (Nagios, Event Viewer, PerfMon)., • Solid understanding of networking, load balancing, and Windows security., • Proficiency in Linux administration and container platforms (Docker, Kubernetes)., • Scripting ability with PowerShell; familiarity with Bash preferred., • Experience with AWS services (EC2, Systems Manager, Route53, IAM)., • Excellent troubleshooting and incident resolution skills in high-pressure environments., • Strong communication and collaboration abilities., • Experience mentoring or supporting junior engineers. Experience: • Minimum 5 years in a senior systems analyst, systems engineer, Windows engineer, or equivalent role., • Hands-on experience supporting 24x7 production environments., • Proven experience with Linux and container platforms., • Demonstrated success migrating workloads from Windows/IIS to Linux and/or containers., • Extensive troubleshooting experience with Windows/IIS and SQL Server environments. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Annual Salary Range: $100,000.00-$145,000.00 Compensation: Salary is established based on various factors, including, but not limited to, prior employment history, job-related knowledge, education and training, skills, and geographic location.

Job Description Use Your Experience To Help Businesses Grow! This position will analyze the data gathered through Global Resources’ Business Survey and consult with individual clients and recommend services that would benefit their business. Global Resources, LLC is the largest full-service business development firm serving small to mid-sized businesses throughout the US. Through the coordinated efforts of our corporate headquarters and field service personnel; Global Resources installs proven methods, systems, controls and incentives to enable business owners and their managers to maintain positive cash flow, control costs, and accelerate the growth of their companies. As a Senior Business Analyst, you will analyze small to medium-sized businesses; determine the financial impact of ownership decision-making, corporate structure, business planning and industry benchmarking. At the conclusion of the analysis, the Senior Business Analyst and the client will decide if it makes sense to move into the implementation phase, utilizing the resources of Global Resources Consulting Services Division. Analysts are given the tools and trained in the skills necessary to accomplish this task. However, successful analysts have attributes that cannot be taught. They are strong, dynamic, confident teachers, communicators and leaders with exceptional understanding and empathy. This position requires 10 years of executive, sales or business ownership experience, analytical skills and the ability to communicate effectively with business owners, senior management and boards of directors. Ideal candidates for this position are individuals who have previously owned their own businesses and/or have held upper management positions for a minimum of five years. This is a full time employee position. A four-year degree is strongly preferred but we will consider candidates with strong business experience. 75%-90% travel-home on weekends. Global Resources offers a comprehensive training program; full benefits pkg. with 401k; this is not a salaried position-this is a fully commissioned employee position with the average first year in the low six figures and higher thereafter. Please forward resume: Equal Opportunity Employer

Information Technology Specialist Job Overview: You will immerse yourself in becoming a true expert in elevating the organization's communication network. Similar Career Fields Include: Information Security Analyst, Cyber Defense Analyst, and Network and Systems Administrator.

Lead all data initiatives; identify data needs, set deliverables, and build out of data systems. Key responsibilities include managing a Lead Data Analyst, identifying data needs, building data systems, and developing and maintaining dashboards that track program effectiveness. Manage data systems,

We are seeking a skilled and motivated professional to support and enhance our vendor-supplied Consumer Lending decision engine software.This role is critical in ensuring our systems align with evolving business and customer needs.As a lead application designer, developer, and tester, you will work

Business Systems Analyst / Software Implementation Consultant- Buffalo*.Do not wait to apply after reading this description a high application volume is expected for this opportunity.This is a hybrid (60% in office, 30% remote, 10% traveling to client offices) role in Buffalo, NY.To get the best can

As the Facilities Maintenance Systems Analyst, you will ensure effective tracking of maintenance requests, preventive maintenance planning, asset management, and reporting to enhance operational efficiency. Facilities Maintenance Systems Analyst. Position Title: Facilities Maintenance Systems Analys

Business Systems Analyst / Software Implementation Consultant- Buffalo* Do not wait to apply after reading this description a high application volume is expected for this opportunity.

We are seeking a highly skilled and experienced Senior Banking and Financial Business Analyst with a deep understanding of the banking industry, financial services, and payment card systems. At least 8-10 years of experience in banking and financial services, with a focus on payment cards (credit, d

Training users on how to appropriately utilize their computer systems Writing instruction manuals for systems Consulting with managers to determine what role the systems play in the business Testing the systems on a regular basis to ensure quality and function Preparing costs and benefits analysis o

Job Title: Security Infrastructure - Business Systems Analyst II. This is a more specific job description - Security Infrastructure - Business Systems Analyst II:. As a Business Systems Analyst in our Security and Network Infrastructure (SNI) group, you will be responsible for the work that connects

Job Description We are seeking a motivated and detail-oriented individual to join our growing team. In this role, you'll work closely with senior advisors to help clients build and manage personalized financial plans. You'll gain hands-on experience in investment analysis, retirement planning, risk management, and wealth-building strategies while developing strong client relationships. Compensation: $75,000+ at plan with benefits Responsibilities: • Execute exceptional customer service to existing clients; track and monitor communications in the client file, including strategies and financial advice given, • Identify, seek, and establish prospects continuously and create strong relationships with new clients as their trusted advisor, • Compile each client’s financial information to determine financial goals, financial status, cash flow, and financial expectations, • Help clients implement financial recommendations such as life insurance, savings plans, mutual funds, and other financial products, • Research and provide financial advice and strategies that are suitable based on client risk tolerance and financial objectivesQualifications:, • Success as a financial planner, personal financial advisor, financial analyst, or financial consultant is desired, • Superior customer service skills, math skills, relationship skills, and communication skills are preferred, • Computer proficiency including MS Office, Google Suite, CRM systems, and financial planning software is vital, • Bachelor’s degree in business administration, finance, or related field is required, • Strong interest in financial planning and investment management, • Excellent interpersonal and communication skills, • Sales experience or customer service background, • Willing to study and obtain a Life Insurance license, • Though not required, a valid FINRA Series 7 & 63/66 license is considered a plus, • Superior communication, relationship-building, and math skills to establish a strong foundation of customer service for all clients, • Experience working with Microsoft Office, Excel, CRM systems, financial planning software, Google Suite, and other related business or money management tools is desired, • A basic understanding of the role of a financial advisor or financial consultant, as well as an interest in the financial industry and financial products, is necessaryAbout Company Our mission is clear: To Do Good in our communities and for the families we serve. For over 175 years, we have been committed to keeping our promises, providing families with financial stability through life’s ups and downs. Our products help individuals plan for the future with confidence. You’ll have access to comprehensive support, training, and resources to establish and grow your practice. We provide the tools needed to develop client relationships, navigate the industry, and offer tailored financial solutions. We are looking for driven professionals who are eager to build a career in financial services while helping clients achieve their financial goals. If you’re looking for a role with structured support and professional growth opportunities, we’d love to connect with you.

Job Description Company’s overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates. With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. I. Summary/Objective: The IT support analyst will be accountable for troubleshooting incidents regarding to information technology to our BPOs and our USA stores, furthermore, will be able to provide on-site support to hardware and software to solve any issues, and remote support to no-tech savvy users guiding them to solve their technical problems. II. Responsibilities: * Handle tier 1 and tier 2 IT support escalations through tickets * Follow up on outstanding requests from our stores in USA and from our BPOs in Nicaragua and Colombia and ensure timely solution * Proactively resolving issues in a helpdesk environment (create, document, follow up and solve tickets) * Create accounts and configure hardware * Provide local on-site support to solve matters related to software and hardware * Manage and monitor internal assets to ensure accurate inventory records III. Education/Experience: * Technologist or bachelor’s degree or last semesters of engineering on computer system, telecommunications, electronics or related. * 2 to 4 years’ experience with at least two consecutive years with the same company. IV. Skills/ Qualifications: Strong verbal communication skills, organizational skills and detail oriented, multi-tasking skills, high level of interpersonal and customer service skills to handle sensitive and confidential situations and documentation, stress management skills, and time management, creative, open-minded, and critical thinking. * FortiGate devices and consoles * Azure and Active Directory maintenance * Windows and Linux servers * Windows 10 Pro, Windows 11, and MacOS operating systems * Android and iOS mobile devices * Google suite * Office 365 * Automating windows 10/11 deployments * Hostify/Ubiquiti access point management * ServiceNow or ticketing tool knowledge * Azure or security related certifications are a plus * ITIL certification is preferred but not required * Advanced English level - B2 at least (speaking, listening, and writing) * At least 2 years of experience on IT support * Retail experience is preferred * Ethical Conduct * Knowledge of call/contact center operating environment preferred * Multitasking and time-management skills, with the ability to execute tasks efficiently * Hands-on attitude with the desire to improve our work environment * Customer service attitude * Organizational skills, detail oriented and sense of urgency is a must * Demonstrated ability to work independently and under pressure * Positive attitude, passionate about their work, creative and proactive * Microsoft Office knowledge preferred * Schedule Flexibility * Resourceful and problem-solving skills We offer: • Eyecare benefit, • Educational Program, • Growth Opportunities, • On-site doctor, • Life insurance, • Discount program, • Referral program, • Transportation in Managua, • Meal subsidy, • Salary in US Dollars

Participate in and document data mapping for integration of systems, conversion, and acquisition related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives. Serve as

Training users on how to appropriately utilize their computer systems Writing instruction manuals for systems Consulting with managers to determine what role the systems play in the business Testing the systems on a regular basis to ensure quality and function Preparing costs and benefits analysis o

Complete basic to complex systems analysis, design and development efforts using Agile methodologies to maintain vendor supplied systems. Understanding of the business supported, including its systems, products and related processes. This role is critical in ensuring our systems align with evolving

We are seeking an experienced healthcare IT leader to serve as Interim Director of Clinical Systems & Informatics, with oversight of Meditech Client/Server, Athena One, and Clinical Informatics initiatives. The Interim Director will provide hands-on leadership in system administration, clinical work

Training users on how to appropriately utilize their computer systems Writing instruction manuals for systems Consulting with managers to determine what role the systems play in the business Testing the systems on a regular basis to ensure quality and function Preparing costs and benefits analysis o

A company is looking for a Customer Support Analyst to assist users of its SaaS application by providing guidance and troubleshooting support.

Partner with Data Analyst to determine key performance metrics, data trends, and analytical insights that drive process improvements and system optimizations. Work seamlessly with cross-functional teams to design, analyze, and optimize business systems. Conduct requirements analysis and solution des

Provide technical oversight, verification and validation, supportability and effectiveness analysis for Microsoft systems and for projects impacting Microsoft Systems (to include but not limited to the Office 365 Cloud suite and SharePoint) and supporting infrastructure. The Systems Engineer who wil

Systems Engineer, Systems Administrator, or in a similar infrastructure role. Ensures software and hardware systems are configured, fully deployed, and functioning as intended. Collaborate with the team to maintain IT Systems including but not limited to tablets, laptops, desktops, servers, and othe

Global Financial Firm located in BUFFALO, NY has an immediate contract opportunity for an experienced Risk and Control Analyst.

Their responsibilities include: Mapping out the network platforms of the future Ensuring the effectiveness of the Navy technologies Helping to develop and deploy information systems, command and control, and space systems Serving as a key part of the Information Dominance Corps in its mission to gai

Their responsibilities include: Mapping out the network platforms of the future Ensuring the effectiveness of the Navy technologies Helping to develop and deploy information systems, command and control, and space systems Serving as a key part of the Information Dominance Corps in its mission to gai

Intelligence Analyst Job Overview: We are currently seeking a highly motivated and detail-oriented individuals to join our team. Similar Career Fields Include: Intelligence Analyst, Forensic Accounting, Technical Writer.

Intelligence Analyst Job Overview: We are currently seeking a highly motivated and detail-oriented individuals to join our team. Similar Career Fields Include: Intelligence Analyst, Forensic Accounting, Technical Writer.

Works with external analysts and manages research report gathering.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Essential Duties and Responsibilities include the following.Provide IT support via telephone, remotely or in person for the resolution of software, hardware or network issues, in line with serv

Senior Systems Engineer (Unisys). Master Control Program (MCP) operating system environment, EMC disk subsystems, Work Flow Language (WFL), Communication Management System (COMS).

Bachelor's Degree in Management Information Systems, Computer and Information Science, Systems Engineering, Electrical Engineering, Chemical Engineering, Industrial Engineering, Mathematics, Statistics, or Mathematical Statistics. In data engineering at PwC, you will focus on designing and building

Operations Analyst Job Duties: Identifies project requirements by interviewing customers; analyzing operations; determining project scope; documenting results; preparing customer contracts. Maintains systems by