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  • Mgr, Ops, Customer Service
    Mgr, Ops, Customer Service
    hace 4 horas
    Jornada completa
    Astoria, Queens

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit. Annual Hiring Range/Hourly Rate: • $85,000-$90,000 Benefits • Paid time off, • 401k, with company match, • Company sponsored life insurance, • Medical, dental, vision plans, • Voluntary short-term/long-term disability insurance, • Voluntary life, accident, and hospital plans, • Employee Assistance Program, • Commuter benefits, • Employee Discounts, • Free hot healthy meals for unit operations roles Main Duties and Responsibilities: • Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations, • Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines., • Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits., • Ensures supply chain/purchasing has current up to date data and support purchasing requirements., • Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice., • Communicates the customer goals and represents the customer interests to the local GGI team., • Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval., • Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis., • Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.)., • Owner of T-minus schedule to facilitate changes and bringing all departments together for success., • Maintains a professional appearance at all times. Treats the customer with dignity and respect. Internal & External Communication • Daily reconciliation of delays and communications need activities as required., • Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis., • Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility), • Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise., • Weekly inventory status checks. SR, • Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations. Inventory Management • Ensures customer inventory sheet to be current and up to date par levels., • Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR, • Provides customer feedback to help customer reduce costs through inventory management., • Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR, • Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR Quality • Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety)., • Compares FACs against goals., • Ownership of CSI and drives the process as outlined in GG policy and procedures. Cost Management • Conducts weekly documented billing checks to ensure items billed., • Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force. Targets • Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM, • Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR **Qualifications Education: • High School Diploma or GED required, • Associates degree or degree from a 4 year university or college is preferred Work Experience: • Proven Account Management skills required in order to create, maintain, and enhance customer relationships, • Minimum of 3 years of account/project management experience. Technical Skills: (Certification, Licenses and Registration) • Extremely detail oriented, • Technical and analytical competence (understands software, hardware, networks, etc.), • Motivated, goal oriented, and persistent, • High level of initiative and works well in a fast paced, team environment, • Handles stressful situations and deadline pressures well, • Plans and carries out responsibilities with minimal direction, • Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:, • Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool., • United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info), • American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS & Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process., • British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change, • Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ. Language / Communication Skills: • Excellent written and oral communication skills, • Bilingual is a plus. **Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time Travel %: Up to 25% Exemption Classification: Exempt Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency) **Organization Structure Direct Line Manager (Title): General Manager, Unit Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: Varies by unit Number of Dotted Line Reports: N/A Estimated Total Size of Team: Varies by unit **gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus **Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of *Excellence, Passion, Responsibility* and Respect**. To demonstrate these Values, we expect to observe the following from everyone: *Excellence* • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. *Passion* • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. *Responsibility* • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. *Respect* • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and To be considered for this position, please submit your application by 07/23/2026. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/10/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • No Experience Needed! Sales Representative
    No Experience Needed! Sales Representative
    hace 2 días
    $20–$30 por hora
    Jornada completa
    Paterson

    Job description Sales Representative Top Performers earn $1000-$2000 weekly Vivacity Management is currently conducting interviews for full-time sales representatives. Our customer service-driven sales reps engage with customers through low-pressure, one-on-one interactions, where they sell telecommunication products. We offer a guaranteed minimum base pay, allowing our reps to focus on delivering excellent service rather than feeling pressured to make sales. We believe the quality of our products speaks for itself. Apply today and secure an interview within the week! What We Offer: • Performance-based commissions: Reps have the chance to earn more based on performance, but even if sales are slow, they will still receive pay. Reps are paid weekly, with pay being the higher of base salary or commission. • Comprehensive training: We provide thorough training to ensure our reps are fully prepared for the role before they start, along with ongoing support and additional training over time. • Product line: We sell mobile products. No prior knowledge of these products or sales experience is required. • Flexible schedule: Once trained and displaying mastery in the products reps have the freedom to set their own weekly schedule • Local work opportunities: After completing training, reps will work within their local area. Meetings and training are held at our office. • Advancement potential: Reps have the opportunity to move into long-term sales positions or management roles, even if they start part-time. What We Require: • Enjoy interacting with people • Must be at least 18 years old and a high school graduate • Willingness to learn and apply new skills • Available for an interview within the next 5 to 7 days • Some conditions apply What Makes a Good Candidate: Whether you have a Bachelor's degree, an Associate’s degree, or no degree at all, we provide the necessary training to ensure success. We encourage applicants from all age groups and backgrounds, as we do not discriminate based on age. Successful candidates come from a variety of fields, including customer service, warehouse stocking, food service, administration, retail, and more. Our training is comprehensive enough to ensure that even those with experience as baristas, line cooks, cashiers, or stockers can succeed. WHO WE ARE We believe in creating a unique & rewarding work experience for our people. Our people are hard-working, have a positive attitude and a willingness to learn. Who Are We? We're the company that sells mobile services. Our people are diverse and fun (a great number of our sales force is college-aged) and they love representing our world-class clients. What's Vivacity Management? Vivacity Management is a single-level direct sales company that is retained by large businesses such as AT&T and Verizon to acquire and retain new customers. What We Believe We believe that in order to succeed as a company, we first have to help individual people succeed. We believe that treating someone on our team as an individual is better than applying a cookie cutter management style to someone's personality. Our goal is to provide an exceptional work environment so our people can give our customers great customer service. We're Proud Because... We're one of the largest recruiters of college students in North America each year. • Our people develop some sweet skills while selling telecom services , and they build a resume that can take them anywhere. • Our people think it's pretty cool to give back. • Our people are diverse. If you're willing to work hard, have an open mind and a great attitude, we might be a good fit for you! How We Do Business We think that professionalism, integrity, and ethical business practices matter. Frankly, we think that's the only way to do business. If you think you would be a great fit for our sales team, apply today.

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  • Sales Associate
    Sales Associate
    hace 4 días
    $17 por hora
    Jornada parcial
    Garden City

    Can you envision your future accomplishments as a SALES ASSOCIATE at PSYCHO BUNNY? WHO WE ARE Psycho Bunny is a worldwide menswear brand that had one mission when it was founded in New York back in 2005: to perfect the polo. Nearly two decades later, our quality-obsessed approach has built a devoted following of fashion-conscious individuals looking for exceptional-quality everyday staples that command attention—while remaining unconventional and daring. Today, color-driven collections extend to Pima cotton T-shirts, plush French terry sweats, versatile bottoms, elevated outerwear, need-to-have accessories, and a myriad of perfected polos. are reimagined for each drop, of which there are approximately 13 every year. Our global expansion in the fashion landscape is attributed to the eclectic personalities who have joined our ranks, making Psycho Bunny the creative community it is today—and will be tomorrow. WHY JOIN THE TEAM? This isn’t your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow, and constantly expand your skill set. We’re looking for forward-thinkers who want to take ownership and drive change. As the company forges to scale exception growth, you’re presented with the opportunity to get involved and make a meaningful impact. If all this sounds appealing, we’d love to meet you! WHAT IS THE ROLE? Reporting to the Store Manager, the Sales Associate, guarantees consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. HOW WILL YOU DO IT? • You will assist with the store’s visual directives and maintain standards of housekeeping., • You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment., • You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor., • You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales., • You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail., • You will assist with all other duties as required by store management. WHO YOU ARE Your achievements: We require a minimum of 1 year of retail sales experience. Your contribution: • You are naturally competitive and possess an outgoing and fun personality., • You demonstrate a passion for providing outstanding customer service., • You are able to work a flexible schedule, including nights, weekends and holidays., • You have strong communication skills and the ability to foster a customer-focused selling culture., • You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve goals. WHAT WE OFFER You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits: • 1% Commission on every sale when store’s monthly target is reachZ, • All the swag you can get with an amazing employee discount! We thank all applicants; however, only those selected for an interview will be contacted.

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  • No Experience Needed! Sales Representative
    No Experience Needed! Sales Representative
    hace 8 días
    $20–$30 por hora
    Jornada completa
    Saddle Brook

    Job description Sales Representative Top Performers earn $1000-$2000 weekly Vivacity Management is currently conducting interviews for full-time sales representatives. Our customer service-driven sales reps engage with customers through low-pressure, one-on-one interactions, where they sell telecommunication products. We offer a guaranteed minimum base pay, allowing our reps to focus on delivering excellent service rather than feeling pressured to make sales. We believe the quality of our products speaks for itself. Apply today and secure an interview within the week! What We Offer: • Performance-based commissions: Reps have the chance to earn more based on performance, but even if sales are slow, they will still receive pay. Reps are paid weekly, with pay being the higher of base salary or commission. • Comprehensive training: We provide thorough training to ensure our reps are fully prepared for the role before they start, along with ongoing support and additional training over time. • Product line: We sell mobile products. No prior knowledge of these products or sales experience is required. • Flexible schedule: Once trained and displaying mastery in the products reps have the freedom to set their own weekly schedule • Local work opportunities: After completing training, reps will work within their local area. Meetings and training are held at our office. • Advancement potential: Reps have the opportunity to move into long-term sales positions or management roles, even if they start part-time. What We Require: • Enjoy interacting with people • Must be at least 18 years old and a high school graduate • Willingness to learn and apply new skills • Available for an interview within the next 5 to 7 days • Some conditions apply What Makes a Good Candidate: Whether you have a Bachelor's degree, an Associate’s degree, or no degree at all, we provide the necessary training to ensure success. We encourage applicants from all age groups and backgrounds, as we do not discriminate based on age. Successful candidates come from a variety of fields, including customer service, warehouse stocking, food service, administration, retail, and more. Our training is comprehensive enough to ensure that even those with experience as baristas, line cooks, cashiers, or stockers can succeed. WHO WE ARE We believe in creating a unique & rewarding work experience for our people. Our people are hard-working, have a positive attitude and a willingness to learn. Who Are We? We're the company that sells mobile services. Our people are diverse and fun (a great number of our sales force is college-aged) and they love representing our world-class clients. What's Vivacity Management? Vivacity Management is a single-level direct sales company that is retained by large businesses such as AT&T and Verizon to acquire and retain new customers. What We Believe We believe that in order to succeed as a company, we first have to help individual people succeed. We believe that treating someone on our team as an individual is better than applying a cookie cutter management style to someone's personality. Our goal is to provide an exceptional work environment so our people can give our customers great customer service. We're Proud Because... We're one of the largest recruiters of college students in North America each year. • Our people develop some sweet skills while selling telecom services , and they build a resume that can take them anywhere. • Our people think it's pretty cool to give back. • Our people are diverse. If you're willing to work hard, have an open mind and a great attitude, we might be a good fit for you! How We Do Business We think that professionalism, integrity, and ethical business practices matter. Frankly, we think that's the only way to do business. If you think you would be a great fit for our sales team, apply today.

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  • No Experience Needed! Sales Representative
    No Experience Needed! Sales Representative
    hace 29 días
    $20–$30 por hora
    Jornada completa
    Paterson

    Job description Sales Representative Top Performers earn $1000-$2000 weekly Vivacity Management is currently conducting interviews for full-time sales representatives. Our customer service-driven sales reps engage with customers through low-pressure, one-on-one interactions, where they sell telecommunication products. We offer a guaranteed minimum base pay, allowing our reps to focus on delivering excellent service rather than feeling pressured to make sales. We believe the quality of our products speaks for itself. Apply today and secure an interview within the week! What We Offer: • Performance-based commissions: Reps have the chance to earn more based on performance, but even if sales are slow, they will still receive pay. Reps are paid weekly, with pay being the higher of base salary or commission. • Comprehensive training: We provide thorough training to ensure our reps are fully prepared for the role before they start, along with ongoing support and additional training over time. • Product line: We sell mobile products. No prior knowledge of these products or sales experience is required. • Flexible schedule: Once trained and displaying mastery in the products reps have the freedom to set their own weekly schedule • Local work opportunities: After completing training, reps will work within their local area. Meetings and training are held at our office. • Advancement potential: Reps have the opportunity to move into long-term sales positions or management roles, even if they start part-time. What We Require: • Enjoy interacting with people • Must be at least 18 years old and a high school graduate • Willingness to learn and apply new skills • Available for an interview within the next 5 to 7 days • Some conditions apply What Makes a Good Candidate: Whether you have a Bachelor's degree, an Associate’s degree, or no degree at all, we provide the necessary training to ensure success. We encourage applicants from all age groups and backgrounds, as we do not discriminate based on age. Successful candidates come from a variety of fields, including customer service, warehouse stocking, food service, administration, retail, and more. Our training is comprehensive enough to ensure that even those with experience as baristas, line cooks, cashiers, or stockers can succeed. WHO WE ARE We believe in creating a unique & rewarding work experience for our people. Our people are hard-working, have a positive attitude and a willingness to learn. Who Are We? We're the company that sells mobile services. Our people are diverse and fun (a great number of our sales force is college-aged) and they love representing our world-class clients. What's Vivacity Management? Vivacity Management is a single-level direct sales company that is retained by large businesses such as AT&T and Verizon to acquire and retain new customers. What We Believe We believe that in order to succeed as a company, we first have to help individual people succeed. We believe that treating someone on our team as an individual is better than applying a cookie cutter management style to someone's personality. Our goal is to provide an exceptional work environment so our people can give our customers great customer service. We're Proud Because... We're one of the largest recruiters of college students in North America each year. • Our people develop some sweet skills while selling telecom services , and they build a resume that can take them anywhere. • Our people think it's pretty cool to give back. • Our people are diverse. If you're willing to work hard, have an open mind and a great attitude, we might be a good fit for you! How We Do Business We think that professionalism, integrity, and ethical business practices matter. Frankly, we think that's the only way to do business. If you think you would be a great fit for our sales team, apply today.

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  • Sales Representative
    Sales Representative
    hace 1 mes
    $15–$17 por hora
    Jornada completa
    Jamaica, Queens

    Core Responsibilities • Actively engage with customers to promote and sell Metro by T-Mobile smartphones, rate plans, and accessories., • Provide exceptional customer service, assisting with account troubleshooting, processing bill payments, and addressing general inquiries with empathy and professionalism., • Execute daily store operations, including opening and closing procedures, meticulous inventory control, and accurate cash drawer balancing., • Contribute to local grassroots marketing efforts, participate in community events, and implement personal action plans to achieve and exceed sales targets., • Maintain up-to-date knowledge of all products and services, ensuring compliance with sales practices and demonstrating them effectively to customers. Key Requirements • Availability: Ability to work a flexible retail schedule, including evenings, weekends, and holidays., • Physical Demands: Capability to stand or walk for extended periods, bend, and lift up to 40 lbs. without assistance., • Language Skills: Bilingual proficiency (e.g., English and Spanish) is highly preferred and may be compensated at a premium. Benefits & Perks Benefits may vary based on store type (corporate or authorized retailer) but generally include: • Financial Incentives: Uncapped commission structures to maximize earning potential., • Perks: Paid training, employee discounts on devices and plans, and health insurance options., • Growth: Opportunities for professional development and advancement, including pathways to management roles.

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  • No Experience Needed! Sales Representative
    No Experience Needed! Sales Representative
    hace 1 mes
    $20–$30 por hora
    Jornada completa
    Irvington

    Job description Sales Representative Top Performers earn $1000-$2000 weekly Vivacity Management is currently conducting interviews for full-time sales representatives. Our customer service-driven sales reps engage with customers through low-pressure, one-on-one interactions, where they sell telecommunication products. We offer a guaranteed minimum base pay, allowing our reps to focus on delivering excellent service rather than feeling pressured to make sales. We believe the quality of our products speaks for itself. Apply today and secure an interview within the week! What We Offer: • Performance-based commissions: Reps have the chance to earn more based on performance, but even if sales are slow, they will still receive pay. Reps are paid weekly, with pay being the higher of base salary or commission. • Comprehensive training: We provide thorough training to ensure our reps are fully prepared for the role before they start, along with ongoing support and additional training over time. • Product line: We sell mobile products. No prior knowledge of these products or sales experience is required. • Flexible schedule: Once trained and displaying mastery in the products reps have the freedom to set their own weekly schedule • Local work opportunities: After completing training, reps will work within their local area. Meetings and training are held at our office. • Advancement potential: Reps have the opportunity to move into long-term sales positions or management roles, even if they start part-time. What We Require: • Enjoy interacting with people • Must be at least 18 years old and a high school graduate • Willingness to learn and apply new skills • Available for an interview within the next 5 to 7 days • Some conditions apply What Makes a Good Candidate: Whether you have a Bachelor's degree, an Associate’s degree, or no degree at all, we provide the necessary training to ensure success. We encourage applicants from all age groups and backgrounds, as we do not discriminate based on age. Successful candidates come from a variety of fields, including customer service, warehouse stocking, food service, administration, retail, and more. Our training is comprehensive enough to ensure that even those with experience as baristas, line cooks, cashiers, or stockers can succeed. WHO WE ARE We believe in creating a unique & rewarding work experience for our people. Our people are hard-working, have a positive attitude and a willingness to learn. Who Are We? We're the company that sells mobile services. Our people are diverse and fun (a great number of our sales force is college-aged) and they love representing our world-class clients. What's Vivacity Management? Vivacity Management is a single-level direct sales company that is retained by large businesses such as AT&T and Verizon to acquire and retain new customers. What We Believe We believe that in order to succeed as a company, we first have to help individual people succeed. We believe that treating someone on our team as an individual is better than applying a cookie cutter management style to someone's personality. Our goal is to provide an exceptional work environment so our people can give our customers great customer service. We're Proud Because... We're one of the largest recruiters of college students in North America each year. • Our people develop some sweet skills while selling telecom services , and they build a resume that can take them anywhere. • Our people think it's pretty cool to give back. • Our people are diverse. If you're willing to work hard, have an open mind and a great attitude, we might be a good fit for you! How We Do Business We think that professionalism, integrity, and ethical business practices matter. Frankly, we think that's the only way to do business. If you think you would be a great fit for our sales team, apply today.

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