Technical support jobs in Rochester, New York - Page 11Crear alertas

Engage with prospects and customers to understand their complex data and technical requirements, crafting and selling tailored solutions with typically 3-month sales cycles. Sales Development, Customer Success, Solution Engineering, and technical teams to support your deals and ensure customer delig

We are seeking a highly skilled Sales Engineer to drive growth within the U. Collaborate with your peers in sales engineering and with cross-functional teams including sales, product, marketing and technical support.

Serves as an Adult Education Policy Expert and work as a part of a team to provide Facilitation, and Logistical Support for Adult Education Reform to the Department of Education Office of Career, Technical, and Adult Education (OCTAE) | Division of Adult Education and Literacy (DAEL). Remote) to pro

AVTS is a full-service audio-visual production company providing professional labor support to our industry partners.Our philosophy is to put our relationships at the forefront.That includes our client and professional labor support.AVTS maintains a growing pool of labor support professionals.Our pr

As a Metrohm Field Service Specialist, you'll be the face of our Ion Chromatography Service team-providing technical support and on-site service that keeps our customers' instruments running at peak performance. Previous experience traveling for field service work. Ready to take your field service c

Under nursing supervision, assist providers during patient visits.Perform a variety of clinical tasks in support of patient care in the out-patient setting including a variety of technical, procedural and information systems tasks involving patient care functions affecting the comfort, care and safe

The Technician will troubleshoot, repair, and set up moderately complex manufacturing equipment per applicable documentation. Provides input and technical support to new projects. Associate degree in industrial maintenance, engineering technology or equivalent work experience.

Provides communication support services, including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical C Call Center, Representative, Technical Support, B

The Administrator will be key in Fluxx form building, data hygiene, and technical troubleshooting to support the grant objectives of teams across the organization. Serve as the primary developer and administrator for our grants management system, Fluxx. System Administrator, Database Manager, or sim

We are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our CIC Wireless Technical Support team in Rochester, NY. Flexible to work on-call, after hours support or modified hours of work to support customer. Technical Support Specialist (Wireless).

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon High School Performing Arts Teachers foster a love for learning in every student. Our Performing Arts program is culturally-responsive, fast-paced, and fun—with plenty of acting, dancing, and singing in every lesson. Teachers cultivate communication skills and build student self-confidence by sharing their expertise in musical theater. We have built a community that encourages respect, hard work, and celebrates our students academic and nonacademic achievements. Our performance based program goal is to train students to express their authentic unique selves with confidence. Responsibilities 1. Instruction • You'll create an environment where students feel empowered to express themselves through song, dance, and drama., • You'll help build students' confidence by teaching them enunciation, projecting voices, and public speaking., • You'll orchestrate culturally relevant in-class theatre activities., • You'll collaborate with fellow performing arts teachers to develop a network-wide curriculum. 2. Producing • You'll direct annual productions that enhance and reflect school culture., • You'll review scripts annually., • You'll create or order costumes, production sets, and props when needed., • You'll craft production elements such as lights, sound, and set. 3. School Culture and Daily School Activities • You’ll build positive relationships with students to ensure they feel seen, loved, and heard., • You’ll partner with students’ families to ensure appropriate resources are available to support their child's learning needs., • You'll engage in practice-based professional development, mentorship, and coaching sessions., • You’ll support morning arrival, lunch duty, student assemblies, class transitions, and after-school dismissal.Qualifications, • A commitment to the mission of Uncommon Schools and investment in our vision for being an anti-racist organization, • A demonstrated commitment to supporting students’ social emotional and academic development, • An enthusiasm for collaborating with internal and external partners in the best interest of students, • A passion for musical theatre (singing, acting, and dancing) and an ability to provide individual and small group instruction, • A self-directed learner who solicits and implements feedback to improve outcomes and achieve objectives, • Required Experience:, • A minimum of 2 years of combined experience as a performer, producer, playwright, director, and/or technical support., • Prior to the start of employment, you must have a bachelor's degree from an accredited college or university. Certification is not required to be hired at Uncommon, but you do need to meet NY state certification eligibility requirements. To meet these requirements, you must enroll in a teacher preparation program and maintain a GPA of 2.5 or higher during your employment with us if you do not have a degree in education. Uncommon Schools teachers are required to become certified in the state of New York within a reasonable period after beginning employment. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between SALARIED at $50,000 to $64,700/YEAR. Most candidates who meet job description requirements will receive an offer of $50,000 - $54,100. Please note these figures are for FULL TIME HOURS; the pay will be adjusted to reflect PART TIME HOURS. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

We are looking for someone to join our amazing tech support team.

We’re looking for a PayPal Technical Support Advisor to perform responsibilities as a Technical Support Advisor.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Providing high-quality, personalized support to customers at various

Serves as a customer service representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department. Associate's degree and 1 year of clinical laboratory or medical experience required.

Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Call Center, Representative, Corporate, Technical

Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Technical Support, Call Center, Representative, Bu

Position Overview: The Manufacturing Engineering (with an Electrical Engineering emphasis) will support eight (8) facilities of the North American Food Division manufacturing operations. Strong technical knowledge demonstrating broad understanding of electrical power and controls design and installa

Strong understanding of Epic workflows and implementation practices (Epic certifications not required). Coordinate with crossfunctional teams including clinical leadership, Epic analysts, and technical staff. Support change management efforts related to Epic workflows, training, and adoption.

Job Description As the driving force behind CEIPAL’s Digital Marketing efforts, you will play strategize & execute campaigns into shaping us to be : ● The Next Generation, Artificial Intelligence enabled Talent Acquisition Software platform, rapidly disrupting the recruitment software market ● The Industry’s top rated, Applicant Tracking System, CRM, and Workforce Management Software As Digital Marketing Manager you will report to the company’s Chief Marketing Officer and will be at the forefront of CEIPAL’s efforts to disrupt the HR management software market. You will drive the digital marketing strategy and execution with ultimate responsibility for the new business generated by Marketing. You will own the online demand generation budget and be responsible for efficiently deploying it to grow demand and new business, with support from our digital marketing agency and demand gen team. You will research and analyze competitor’s campaigns and obtain insights from customers and industry partners to create a high-impact online demand generation strategy, utilizing the full range of online marketing channels. You will manage the complete marketing conversion funnel and be responsible for tracking, reporting, and optimizing conversions. Responsibilities: ● Build and articulate a coherent digital marketing strategy, including budget, channels, and success metrics ● Oversee and manage the company’s digital marketing efforts ● Drive execution of the digital marketing strategy, including budget, channels, and reporting ● Research, discover, test, and optimize new online marketing channels and campaigns ● Build targeted demand generation campaigns focusing on multiple markets, industries, company sizes, and geographic regions ● Continuously benchmark the CEIPAL demand generation efforts against competitors and industry best practices, and be at the forefront of modern B2B demand generation Required Qualifications: ● 5+ years of online marketing demand generation experience ● An understanding of (and passion for) conversion rate optimization strategies and how to use them to achieve the best ROI ● An aptitude for seeing the “big picture” and determining the right mix of demand generation strategies ● Expert understanding of the various digital marketing channels, including SEO, PPC, Paid Social, Email, re-marketing, and software review sites such as Capterra, Software Advice, etc. ● A solid understanding of technical, on-, and off-page SEO strategies ● Proven success with developing and implementing demand generation and conversion optimization strategies for the various stages of the Marketing Funnel ● Expertise managing Hubspot, including report generation, workflows, forms, and conversion tracking ● Expertise in configuring and using Google Analytics to analyze online behavior, define, and optimize lead conversion paths ● Team player who excels at cross-group collaboration and problem solving ● A passion for data, analysis, and statistics ● Master’s degree in mathematics, statistics, or computer science Company DescriptionOver the past 3 years, CEIPAL has emerged as one of the most promising SaaS companies across the globe in HCM (Human Capital Management) Domain. With over 1600+ clients globally, we are fast becoming the de-facto platform for Recruitment and Staffing firms in the US & across the globe. Some key stats about the business: ●\tServing ~20,000 recruiters a day across the globe ●\tSupporting ~60,000 employees. ●\tWith for offices, headquartered in Rochester, NY, and development and sales offices in Hyderabad, Chennai, and Noida, India. ●\t120 Employees globally & growing at a rapid pace. ●\tWell capitalized with funding from multiple, reputed PE firms across North AmericaOver the past 3 years, CEIPAL has emerged as one of the most promising SaaS companies across the globe in HCM (Human Capital Management) Domain. With over 1600+ clients globally, we are fast becoming the de-facto platform for Recruitment and\r\nStaffing firms in the US & across the globe. \r\n\r\nSome key stats about the business:\r\n●\tServing ~20,000 recruiters a day across the globe\r\n●\tSupporting ~60,000 employees.\r\n●\tWith for offices, headquartered in Rochester, NY, and development and sales offices in Hyderabad, Chennai, and Noida, India.\r\n●\t120 Employees globally & growing at a rapid pace.\r\n●\tWell capitalized with funding from multiple, reputed PE firms across North America

Job DescriptionSalary: $100,000+ Per Year About the Role HUNT is seeking an Engineering Team Leader to oversee a growing team of engineers working on Telecommunications projects. This role is perfect for a strong technical leader who thrives on collaboration, mentorship, and driving successful project delivery. As a Team Leader, youll play a critical role in shaping both our projects and our people fostering a high-performance culture, ensuring quality design, and delivering broadband projects on time and on budget. If youre passionate about growing talent, leading with vision, and building solutions that connect communities, we want to talk to you. This position is open to the following office locations; please indicate which office you would prefer when filling out an application: • Horseheads, NY, • Rochester, NY Key Responsibilities • Lead a team of engineers to deliver construction documents, feasibility reports, tracking and other telecommunications consulting deliverables. Team leadership will include aligning companywide resources while also providing guidance, support, and mentorship to team members., • Oversee the execution of projects by managing multiple project managers, ensuring that design and implementation align with best practices., • Foster a collaborative environment within the team and with other design departments within the company. Communicate effectively with stakeholders about project status, technical challenges, and timelines., • Ensure successful delivery of projects by managing task priorities, tracking task progress, and mitigating any identified risks. Tracking project costs, approving team billing will be critical components of the Team Leader position., • Promote a culture of continuous process improvement by identifying process inefficiencies then recommending improvements., • Participate in recruitment efforts and help onboard new team members into the company culture., • Conduct regular group and as well as one-on-one meetings with team members. This will set clear goals and measure individual and team performance., • Ensure that standard operating procedures are followed and project documentation is up to date. Advocate for the creation of technical documentation that will support knowledge sharing and maintainability. Qualifications • Bachelors degree in Engineering, or a related field (Masters a plus)., • Professional Engineering (PE) license preferred., • 10+ years of engineering experience, with 5+ years in a leadership or management role., • Proven ability to lead technical teams, mentor engineers, and ensure high-quality design and project execution., • Skilled in workstream delegation and resource management, keeping multiple critical projects on track simultaneously., • Strong project management expertise, including budgeting, scheduling, risk mitigation, and team task tracking., • Hands-on experience delivering construction documents, feasibility studies, and broadband consulting projects., • Effective communication and presentation skills, able to clearly explain technical solutions to both technical and non-technical stakeholders., • Highly organized, process-oriented, and committed to continuous improvement, documentation, and technical best practices. Benefits • Holidays, • PTO, • Health Insurance, • FSA/ HSA, • Life Insurance, • 401(K) plan, • Continuing Education Support About HUNT HUNT is a full-service A/E Firm with offices located in Albany, NY, Binghamton, NY, Horseheads, NY, Rochester, NY, Towanda, PA, and Williamsport, PA. As a firm, our vision is to build vibrant communities by empowering creativity and partnership. We have accomplished this to date by being an entrusted partner to our clients/communities, providing full-service design that is innovative, practical and community focused. In addition, we offer a family friendly, flexible workplace that aims to encourage long, successful, sustainable careers through a variety of life stages. We are excited to welcome you to apply to this strong culture and hope that your values align with those of the firm, which will further enhance our culture even as we look toward targeted growth opportunities. HUNT is an Equal Opportunity Employer (EOE). Salary commensurate with experience and qualifications.

Job DescriptionDescription: FLSA Status: Non-Exempt Practice Group: Disability Advocacy Program Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Legal Assistant for our Disability Advocacy Program. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We achieve success through direct legal representation, high-impact litigation, and effective legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates, ensuring fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island provide staff with an exciting, dynamic, and inclusive working environment, characterized by a strong commitment to work-life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Legal Assistant for our Disability Advocacy Program. The Legal Assistant will provide support to attorneys and paralegals, primarily located in our Rochester office. The work includes intake coordination (greeting clients, answering phones, copying, scanning, and data entry), as well as case file management and development (opening and closing files, obtaining medical and school records). This position reports to a Supervising Senior Paralegal or another position within the DAP practice group. Salary The referenced pay range represents the estimated minimum and maximum compensation for this job. Individual annual salaries or hourly rates will be determined within the job's compensation range, taking into account factors such as education, experience, qualifications, personal expertise, market data, and internal equity considerations. The salary range for this position is $40,000 to $45,000 per year. Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: • 35-hour full-time work week., • Employee Wellness Activities., • Health Insurance Coverage o Employer pays 100% premium for a high-quality, co-pay insurance plan. • 403(b) eligibility - immediately eligible to begin contributing from your paycheck., • Immediate vesting upon hire - ALL contributions (both employee and employer)., • 1% employer match is eligible after 12 months of employment., • 3% Non-Elective Annual Contribution made by Empire Justice Center. o Benefit is eligible after 12 months of employment. • Generous vacation, sick, personal, and holiday time., • Bilingual salary enhancement for qualifying employees., • Loan Repayment Assistance Program., • Voluntary Supplemental Disability., • Dental Insurance (employee paid)., • Vision Insurance (employee paid)., • $150K Group Term Life Insurance., • Generous Bereavement Leave., • NYS Short-Term Disability., • FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Rochester Telesca Center office is required to meet client and organizational needs. · Greet walk-in clients. · Engage in administrative duties, including, but not limited to, taking and returning phone calls, drafting correspondence, data entry, filing, copying, and scanning documents. · Manage calendars of attorneys and senior paralegals in the practice group. · Review, process, and manage mail and email communications. · Organize and maintain client case files during the initial intake phase, ensuring all documentation is current and complete. · Track key case deadlines, including appeal filing dates and hearing schedules. · Monitor and manage case status through Social Security Administration (SSA) systems (e.g., ERE/ARPS, Case Access). · Conduct client intakes, gather preliminary information, and explain the case process. · Maintain ongoing communication with clients regarding case updates, missing documents, and appointments until the client is reassigned within the practice group. · Obtain signed forms, releases, and authorizations. · Prepare and file SSA forms when necessary before opening a case. · Communicate with the Social Security Administration as needed to gather information. · Collect medical records, employment histories, and supporting evidence in the development phase when determining representation. · Must demonstrate high comfort and commitment to working with disadvantaged and disabled clientele. · Please note that all positions require supervising other practice group members if needed. · Other duties as assigned to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · At least 3 years of relevant experience. · Must be able to assist in a confidential capacity and maintain confidentiality when needed. · Demonstrated excellence in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly. · Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials. · Must demonstrate excellent skills in document and form creation, pulling reports, and word processing. · Excellent grammar, spelling, and punctuation skills. · Experience working collaboratively and effectively with other team members. · Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity. · Experience in and commitment to working with marginalized communities. Preferred Qualifications · Bilingual in Spanish Physical Demands and Work Environment This position requires extensive use of computers and participation in phone and virtual meetings as part of the job. As such, the person in the position must be able to remain stationary for the majority of the time. The position requires constant computer operation and other office productivity machinery, such as a copy machine, scanner, and computer printer. The ability to communicate information and ideas clearly so that others can understand is crucial. Must be able to exchange accurate information in these situations. Our office hours are 9:00 a.m. to 5:00 p.m. The ability to work in the office during these hours is critical for this position. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.