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The Product Data & Digital Asset Support Specialist is responsible for ensuring the accuracy, completeness, and integrity of product data and digital assets across the systems and platforms Marc Fisher Footwear runs on. This entry-level role plays a critical part in maintaining product information, managing digital assets, and supporting the needs of the sales team. Strong attention to detail, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams are essential. The right candidate will not stay still in this role. Product data management at Marc Fisher Footwear is going through a period of meaningful change, with new systems, new processes, and new AI-driven tools coming online. The Specialist is expected to learn the work end to end and then help lead process change and automation in partnership with IT and our Marc Fisher Intelligence (MFI) platform. Over time, the right person can move beyond day-to-day data maintenance into a role that shapes how product data is created, governed, and used across the business. This position works out of our Greenwich, Connecticut office on a hybrid schedule (3 days in office/2 days WFH) and reports to the Manager, Supply Chain Systems. Core Responsibilities Product Data Maintenance • Enter and update style data in wholesale, retail, and web systems, ensuring accuracy and consistency across platforms., • Enter and maintain styles and prepacks in Blue Cherry ERP, following established protocols and procedures., • Track and verify the quality of data from all sources, conducting regular audits to identify and correct discrepancies., • Resolve issues affecting the accuracy and integrity of product data, partnering with relevant stakeholders to address problems promptly. Digital Asset Management • Monitor and report missing photography, proactively identifying gaps in digital assets and coordinating with the appropriate teams to obtain or create missing assets., • Process and distribute advertising photography to retail customers, adhering to timelines and specifications provided by the marketing and sales teams., • Perform Salsify channel configuration and maintenance, ensuring that product information is accurately represented across all channels and platforms. Sales & Stakeholder Support • Manage and process ad hoc requests from the sales team, providing timely support and assistance as needed., • Undertake any other duties as assigned by the manager or departmental leadership, contributing to the overall success of the organization. Process Improvement & Automation (Growth Track) • Learn the end-to-end product data workflow, including upstream design and downstream wholesale, retail, and e-commerce consumption., • Identify recurring manual work, data quality gaps, and process friction, and bring forward candidates for automation., • Partner with the IT and AI Engineering team to scope, test, and roll out AI-assisted workflows on the Marc Fisher Intelligence (MFI) platform, including areas such as style naming, color coding, labeling, and product attribution., • Help build and maintain the documentation, business rules, and data standards that make automation possible and sustainable., • Over time, take ownership of one or more process improvement initiatives end to end, from problem definition through rollout and adoption. Qualifications Required • Prior experience in an office setting., • Strong attention to detail and accuracy, with the ability to identify and resolve data discrepancies effectively., • Strong organizational skills, with the ability to manage multiple priorities simultaneously in a fast-paced environment., • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues independently., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams., • Proficiency in Microsoft Office Suite, especially Excel., • Curiosity about how data and systems work and a genuine interest in improving them. Preferred • Prior experience in a similar role, preferably within the retail or wholesale footwear industry., • Exposure to ERP systems, preferably Blue Cherry., • Experience with product information management (PIM) platforms such as Salsify., • Familiarity with product data management principles and best practices., • Exposure to AI tools such as Claude, ChatGPT, or Copilot for everyday work., • Interest in process automation, workflow design, or low-code tooling. What You’ll Gain • Direct involvement in a modernization effort touching ERP, PIM, e-commerce, and AI., • Hands-on exposure to the Marc Fisher Intelligence (MFI) AI platform and the agents being built on it., • A clear path from execution to ownership for a candidate willing to learn the work and then improve it., • Cross-functional visibility across IT, Supply Chain, Sales, Marketing, and Product Development. Benefits: • Comprehensive Medical, Dental & Vision offerings, • 401k Plan with company match, • 15+ Paid Holidays, • 3pm Fridays, • 1pm Summer Fridays, • 15 PTO days (prorated based on start date), • Company paid life insurance at 2x salary, • Employee Discount, • Commuter & Medical/Dependent Flex Spending Benefits, • Pet Insurance Company Overview: Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, Kenneth Cole Men’s, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD. Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels. Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Job Description Our client is an innovative healthtech company changing the way patients receive services and get improved outcomes all while providing a better patient experience. Due to continued growth they are expanding their technology team and are hiring a Senior Site Reliability Engineer (Sr. SRE). The Senior Site Reliability Engineer should have at least 5+ years of professional hands-on industry experience working as an SRE including specific hands-on experience and expertise with the following: PostgreSQL, Python, AWS, RDS, Terraform, ECS or EKS, monitoring tools (they use Datadog), etc. Candidates should posess good coding practices and have the ability to read and understand code as well as perform general troubleshooting and ad-hoch fixes, and should have experience with AI tooling (Claude) and/or be AI-curious and willing to leverage AI tools for efficiency. BSCS or equivalent is desired. The Senior SRE will be responsible for supporting high-traffic, high-availability production systems as well as planning for scalability, reliability and future architectural planning to ensure system viability. Candidates will contribute to project plans and technological growth within the stack. This role is on-site in the office 4 days / week and requires on-call support for one week at a time. Applicants must demonstrate excellent communication skills and be consumer and product-focused in their approach. This role features competitive base salary, performance-based bonus, comprehensive benefits, 401k with company match and lots of perks and PTO. Please send your resume to nyjbos@cypressg.com for immediate consideration.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in the office/2 days remote). About your team: The Financial Crimes Surveillance team develops and maintains sophisticated systems that detect and prevent fraud, market manipulation, and money laundering across Interactive Brokers' global platform. In this role, you'll architect, implement, optimize, and maintain large-scale data pipelines and surveillance models that process massive volumes of financial data. The team consists of software engineers, data engineers, compliance specialists, and data scientists working on mission-critical infrastructure that directly protects the integrity of the financial system. The Scale & Impact: • Process 1+ billion order events and 6+ million trades daily, • Protect 4.5+ million client accounts, • Direct impact on financial security and regulatory compliance What will be your responsibilities within IBKR: Technical Excellence • Design, optimize, and extend transaction surveillance and data pipeline processes to enhance system efficiency, reliability, and scalability, • Navigate seamlessly between strategic, system-level architecture and function-level implementation details of our surveillance system, which orchestrates 150+ processes, • Optimize data architectures and databases for maximum performance and reliability, • Build developer tooling to accelerate development workflows and system monitoring, • Ensure data accuracy, security, and compliance with regulatory standards Ownership and Cross-Functional Partnership • Take ownership of projects and sub-systems from planning through resolution, making impactful decisions on complex technical and business-related questions, • Collaborate effectively with quantitative engineers, surveillance model developers, and Compliance stakeholders to translate complex business requirements into scalable designs and processes, • Identify project bottlenecks, risks, and limitations; calculate costs; and provide strategic insights to stakeholders, • Transform high-level surveillance concepts into production-ready processes that deliver actionable insights Data Architecture & Stewardship • Own and curate dozens of mission-critical datasets that drive surveillance operations, • Design, build, and automate robust data pipelines to support real-time and batch processing, • Develop advanced data quality frameworks to proactively identify issues before they impact operations Innovation & Optimization • Contribute to the evolution of coding standards and internal code review processes, • Drive best practices in data storage, retrieval, governance, and privacy protection, • Drive automation of processes and workflows to reduce manual effort and enhance system maintainability Which skills are required: • 5+ years of professional software engineering experience in Python, C++ or Java, • 3+ years of professional experience in Python as a primary language (non-scripting), • Extensive experience in Polars, Pandas or NumPy, • 1-3 years of professional experience with Linux operating systems, • Thorough understanding of databases and SQL, • Experience with large Python codebases, • Bachelor's or master's degree in Computer Science, or a related area, • High attention to detail Good to Have: • Experience with data engineering or ETL pipelines, • Knowledge of finance, • Knowledge of C++ or Java, • Masters/PhD To be successful in this position, you will have the following: • Self-motivated and able to handle tasks with minimal supervision., • Superb analytical and problem-solving skills., • Excellent collaboration and communication (Verbal and written) skills., • Outstanding organizational and time management skills.Company Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium., • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks, • Corporate events, including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is Hybrid role (4 days in office /1 day remote) About your Team: The Information Security Policy Manager develops, maintains, and communicates IBKR's information security policies aligned to regulatory requirements, industry best practices, and IBKR's control environment and risk appetite. This role is responsible for IBKR's formal information security policy library, ensuring IBKR's security program is supported by well-considered policy mandates. What will be your responsibilities within IBKR: • Maintain and extend IBKR's information security policy library to align with regulatory requirements, business risk appetite, industry-accepted risk frameworks, and IBKR's control environment., • Coordinate and drive the development, review, and update of information security policies and standards based on identified need and defined maintenance intervals., • Map IBKR's security policies to, and analyze gaps against, applicable risk and regulatory frameworks and laws, such as DORA, FFIEC, NIST CSF., • Support security-related external assessments, audits, and regulatory examinations by providing evidence of compliance., • Partner with the Information Security Controls Manager to ensure policies are supported by appropriate controls and testing procedures., • Evaluate security controls, identify opportunities for improvement, and communicate constructive recommendations., • Other duties, as assigned What required skill's you need: • 7+ years of experience in information / cyber security experience, including 3+ years developing and managing information security policies in a regulated industry (preferably financial services) and 3+ years hands-on, technical cybersecurity roles., • Fluent understanding of regulatory requirements affecting cybersecurity, including DORA, SEC, FFIEC, and common regulations issued in Europe (EBA) and APAC (SFC, MAS)., • Working familiarity with common security frameworks, including NIST CSF and ISO 27001/27002., • Prior experience as owner of policies or technical standards documentation., • Experience as lead responder to regulatory examinations, audit requests, and client due diligence questionnaires related to policy and compliance., • Proven ability to write clear, actionable policies addressing complex regulatory and technical requirements, grounded in industry accepted practices and risk management concepts, and based on existing controls and technology environments, • Experience working with GRC (Governance, Risk, and Compliance) tooling a plus., • Experience building cross functional consensus as an individual contributor, • Bachelor's degree in Information Security, Computer Science, Information Technology or a related field, or equivalent experience, • CISM certification a plus. To be successful in this position, you will have the following: • Strong critical thinking, analytical, organizational, time management, and writing and editing skills – all with attention to detail., • Track record of building bridges with technology practitioners and translating complex technical concepts into simple, accessible language for business audiences., • A self-motivated, open, collaborative, client-centric, consensus-building problem-solving mentality, • Ability to exercise good judgment when solving problems with incomplete informationCompany Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium., • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities

Job Description Director of Data Strategy & Governance Private Credit/Equity - Greenwich CT J Harlan Group is currently conducting a search for a strategic, hands-on leader to serve as their first Head of Data Strategy & Governance. Director of Data Strategy & Governance at a prominent Greenwich CT Private Credit/Equity organization. The Director of Data Strategy & Governance will be a significant contributor to enabling the firm’s overall data vision and helping the organization to grow and improve their businesses. This is a high-impact, newly created role that will define and own the firm's enterprise data program from the ground up. The successful candidate will partner closely with Investment, Finance, Risk, Compliance, and Technology teams to understand data needs, rationalize and document their data landscape, establish governance and quality standards, and ensure their data assets are structured, trusted, and AI-ready. This role sits within the Strategic Initiatives organization and reports directly to the Managing Director, Strategic Initiatives, with a dotted line to the CTO for platform, tooling, and AI execution. It is a unique opportunity to shape how a sophisticated investment firm thinks about and operationalizes data as a strategic asset. The firm views Data as a distinct commercial advantage - enabling a host of opportunities that differentiate them from their competitors. The firm is a fast-growing and dynamic investment organization that is experiencing exceptional growth and is looking for exceptional people to power its next phase of growth. Principal Responsibilities: Data Strategy & Roadmap • Define and own the firm’s multi-year data strategy, aligning it with firm-wide investment and operational priorities., • Develop and maintain a comprehensive data roadmap covering sources, platforms, integration patterns, and analytics capabilities., • Serve as the internal thought leader and evangelist for data and AI readiness across the organization. Data Inventory & Source Management • Conduct a full audit and inventory of all internal and third-party data sources (e.g., DealCloud, Databricks, Bloomberg, Octus, Green Street, Yardi, and partner-owned platforms such as Snowflake environments)., • Document data lineage, ownership, refresh cadences, formats, and access patterns for each source., • Partner with vendors and internal teams to expand and rationalize the data estate as business needs evolve. Data Governance • Design and implement a formal data governance framework, including policies, standards, roles, and accountability structures., • Establish a data stewardship model across key business domains: Entity, People, Security/Instrument, Investment Opportunity, Commitment & Capital, Transaction, and Position/Holding., • Define and enforce data classification, retention, access control, and privacy policies in coordination with Legal and Compliance., • Chair or co-chair a Data Governance Committee with cross-functional representation. Data Dictionary & Data Modeling • Build and maintain a firm-wide business glossary and data dictionary, defining authoritative definitions for all key data entities and metrics., • Design and document canonical data models across the firm's seven core data domains., • Establish naming conventions, attribute standards, and entity relationships to enable consistent downstream consumption. Data Quality • Define data quality dimensions (completeness, accuracy, consistency, timeliness) and implement monitoring and alerting., • Partner with engineering and analytics teams to embed data quality checks into ingestion pipelines and transformation layers., • Establish SLAs for critical data assets and track remediation of quality issues. AI Readiness • Lead the effort to make the firm's data estate AI-ready—structured, labeled, governed, and accessible for LLM and ML workloads., • Partner with the CTO and technology team on Databricks Genie Spaces, natural language query interfaces, and the firm’s AI Bot initiative., • Identify and remediate gaps in data structure, documentation, and coverage that limit AI use cases., • Work with AI Committee members to prioritize high-value data and AI opportunities across investment and operational workflows. Stakeholder Partnership & Change Management • Conduct structured discovery sessions with Investment, Finance, Operations, Compliance, and Technology leaders to understand current pain points and future data needs., • Translate business requirements into data strategy initiatives with clear owners, timelines, and success metrics., • Champion a data-literate culture across the firm, delivering training and enabling self-service analytics adoption. The ideal candidate would have a background including: Required • 8+ years of progressive experience in data strategy, data management, data engineering, or enterprise data governance., • Demonstrated experience building or leading a data governance program, including frameworks, data dictionaries, and stewardship models., • Strong background in data modeling concepts (conceptual, logical, physical) and familiarity with financial services data domains., • Experience working with cloud data platforms such as Databricks or similar modern lakehouse environments; familiarity with partner-managed platforms such as Snowflake is a plus., • Proven ability to operate cross-functionally and influence without direct authority in a complex, fast-moving organization., • Strong communication and presentation skills; able to translate technical data concepts into clear business value., • Experience in asset management, private equity, hedge funds, or financial services strongly preferred. Preferred • Familiarity with AI/ML data requirements, vector stores, embedding strategies, and prompt engineering for structured data., • Experience with metadata management and data catalog tools (e.g., Alation, Collibra, Microsoft Purview, or similar)., • Exposure to industry data standards in credit, real estate, or alternative investments (e.g., EDGAR, MSCI, Green Street, Octus/Reorg)., • Understanding of compliance and regulatory requirements relevant to data handling in investment management (SEC, GDPR, etc.)., • Familiarity with BI/analytics tools such as Databricks SQL, Sigma, Power BI, or Tableau., • Experience working in a lean, high-ownership environment where the individual contributor and strategic planning roles overlap Required Education: • Strong academic record and a BA/BS degree with high mathematical and computing content (e.g. Computer Science, Data Science, Engineering, Mathematics, Statistics, Financial Engineering or relevant field) An individual who loves solving deep and complex technical and business problems and wants to have an outsized impact with the services/ products they deliver. An individual with a passion for data technologies, high level of intellectual curiosity, a commitment to excellence and an unparalleled drive to deliver world-class services. If you or anyone in your network would be interested in this opportunity, please send resume to Jerry Goldberg at jgoldberg@jharlan.com or directly contact us at (212) 792-0099 About the Client: The firm is a global investment firm focused on distressed debt and private equity opportunities with $21B+ in Assets Under Management (AUM) and offices in the US, Europe, and Asia. They use a combination of sourcing, financial, and operational expertise to unlock value in complex situations. The talent and dedication of their people is critical to their success. They offer an opportunity for developing one’s professional career while working with individuals trained in a variety of disciplines in a collegial and dynamic environment. They offer a broad range of competitive benefits on a global basis. They seek candidates who are high-energy self-starters who want to join an investment management firm on the leading edge of the global markets. The management team needs individuals of the highest professional caliber who are leaders, problem solvers, analytic, detail-oriented, and entrepreneurial. Everyone at the firm works side-by-side with the firm’s senior management in a highly collaborative and charged environment. Successful candidates are: • Analytic and relentless in pursuit of the right answer, • Strong communicators who excel at rapid synthesis, • Able to demonstrate sound business judgment, • Able to digest complexity while maintaining an understanding of the “big picture” of business needs, • Team players who are energized by a collaborative enterprise The firm’s employees maintain the highest professional and ethical standards. The firm has earned a reputation for honesty, fair dealing, and transparency in a competitive industry. They believe that these standards are the foundation for superior investment performance and are critical to delivering performance to clients

If you like variety and challenge and take satisfaction from knowing your work supports modern construction, consider joining the Michels Construction, Inc. Responsibilities include attending client meetings, managing materials and tooling needs, verifying daily QA/QC and as-built documentation, rev

Qodea in Chester is seeking a Senior Product Manager to lead product strategy for our Google account.This role requires collaboration with leadership to define vision, manage roadmaps, and utilize AI tooling effectively.The ideal candidate has over 5 years of experience in product leadership, comfor

Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility.

Job DescriptionAbout WeSuite A Fluent Software Group Company WeSuite builds specialized software for the security systems industry — helping integrators and dealers manage quoting, sales workflows, and client relationships more effectively. We're on a mission to build a support organization where AI agents handle the majority of resolution work, freeing our team to focus on what requires genuine judgment, product expertise, and client relationships. We take AI seriously as infrastructure, not just tooling — and we're looking for people who do too. The Opportunity: AI Support Engineer This is not a traditional support role with AI tools added on. It's an agent-building and agent-ownership role that requires genuine support instincts, strong technical curiosity, and a systems mindset. You'll resolve real tickets, develop deep product knowledge, and constantly think about how to turn what you just learned into something an agent can handle next time — without human intervention. What You'll Own Agent Development & Ownership • Own the performance of WeSuite Walt, our support bot, as a product responsibility — not a side task, • Design, build, and iterate on agent resolution flows for defined ticket categories, • Identify ticket classes suitable for full or partial autonomous resolution and drive them to automation, • Prompt engineer and tune agent responses against real ticket data, measuring accuracy and resolution rate, • Establish and close feedback loops: when an agent fails, diagnose why, fix the underlying gap, and retest, • Continuously expand the scope of what agents can resolve without human intervention Product Knowledge as Infrastructure • Work a meaningful volume of real tickets as a core part of the role — this is how client understanding and product knowledge are built and kept current, • Treat every ticket as a data point: does the agent know how to handle this? If not, why not, and what needs to change?, • Develop expert-level fluency in WeSuite's platform, common failure modes, and client use patterns to translate that knowledge into agent-ready content and logic, • Collaborate with QA and Product Management to stay ahead of platform changes that affect agent accuracy Knowledge Infrastructure • Own and manage the Knowledge Base as a living system agents draw from — not a static document library, • Use AI tools (Gemini, Scribe, etc.) to accelerate article creation while owning the quality and structure of what gets published, • Ensure Knowledge Base architecture supports agent retrieval — structure, tagging, and coverage matter as much as content quality Escalation & Defect Triage • Handle escalations that agents cannot resolve, using Devin AI to structure and analyze code defects before Development handoff, • Collaborate with QA to validate resolution before new releases, • Actively work to reduce the escalation rate over time by feeding learnings back into agent workflows Metrics & Continuous Improvement • Track and own agent performance metrics as the primary measure of role success, • Report on automation coverage, deflection rate trends, and resolution quality alongside traditional support KPIs, • Bring a continuous improvement mindset to both the agent layer and your own direct support work Who You Are Qualifications • 3–5 years of SaaS customer support experience, preferably in an enterprise environment, • Demonstrated experience building or improving AI agents, chatbots, or automated support workflows — not just using AI tools passively, • Strong prompt engineering instincts and comfort working iteratively with LLM-based tools, • Hands-on Zendesk experience including workflow configuration and reporting, • Ability to develop deep product knowledge quickly and translate it into structured, agent-usable content, • Strong written communication skills — clarity of thought directly impacts agent quality, • Comfort operating in a metrics-driven environment with ownership over outcomes, not just activities Nice-to-Haves • Experience owning a support bot or virtual agent end-to-end, • Familiarity with knowledge base architecture and content strategy for agent retrieval, • Exposure to structured defect reporting or basic QA processes, • Background in sales, quoting, or CRM-adjacent SaaS platforms, • Experience with agentic AI frameworks or workflow automation tools Why WeSuite? • High Autonomy, High Impact: You're not inheriting a finished system — you're building one, with real ownership over its direction and performance, • Serious Career Growth: Clear growth path as agent capabilities, platform complexity, and team scope expand, • Learning-Driven Culture: Deep product knowledge is valued and developed here, not assumed or outsourced, • Entrepreneurial Energy: Direct, visible impact on how the company scales support without scaling headcount linearly, • Competitive Offer: $70,000 – $80,000 compensation, health, dental, vision, PTO, and more, • Team-First Mindset: A team that takes AI seriously as infrastructure — and that means you'll always have room to grow Join Us Most support teams are asking how AI can help their people work faster. WeSuite is asking a different question: how do we build a support system where agents handle the predictable, repeatable work at scale — and our people focus on what requires genuine judgment and expertise? This role is the answer. At WeSuite and Valsoft, you'll make a real impact from Day 1. #WeSuite