JOB TODAY logo

Ups customer service jobs in New York, New York - Page 3Create job alerts

Are you a business? Hire ups customer service candidates in New York, NY

  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    2 months ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

    Easy apply
  • Deli Clerk
    Deli Clerk
    2 months ago
    $18–$25 hourly
    Full-time
    East Hanover

    We’re seeking a friendly, reliable Deli Worker with range experience to join our high-volume store. If you’re motivated, stay composed under pressure, and enjoy working with a great team, we want to hear from you! About the Role Position:** Full-Time Deli Worker Location:** 2 RIDGEDALE AVVE WEST Shifts:** 8 PM -5 PM Department:** Deli Type:** Full-time Key Responsibilities Prepare and slice meats and cheeses to customer specifications Operate deli slicers, scales, and other standard equipment safely Maintain clear, organized, and well-stocked displays Ensure product quality, freshness, and proper rotation (FIFO) Handle custom orders and customer service inquiries with a friendly demeanor Maintain a clean and sanitized work area; follow food safety guidelines Assist with inventory counts and restocking as needed Collaborate with team to ensure smooth store operations in a high-volume environment Required Qualifications Prior range experience in a deli or food service setting Strong communication and customer service skills Ability to work well with others and contribute to a positive team environment Reliable, punctual, and able to handle a fast-paced workload Clean, neat appearance and professional demeanor Ability to stand for extended periods and lift up to 50 pounds as needed Basic math skills for pricing and Cash handling familiarity (if applicable) Desired Qualifications Food safety certification or willingness to obtain Experience with cash handling or POS systems Knowledge of knife safety and slicer operation (training provided) What We Offer Competitive hourly wage and opportunities for advancement Employee discount on store products

    Easy apply
  • Bdc management
    Bdc management
    2 months ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

    Immediate start!
    Easy apply
  • Secretary Bilingual
    Secretary Bilingual
    2 months ago
    Full-time
    Linden

    Secretary/Clerk at Cars Time Used Car Dealership Position Type: Full-Time Job Summary: Cars Time Used Car Dealership is looking for a detail-oriented and organized Secretary to support our team with administrative tasks and ensure smooth daily operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the first point of contact for customers, the Secretary will play a key role in creating a welcoming atmosphere at the dealership. Key Responsibilities: *Must have working experience at a Used Car Dealership. * Greet customers and answer incoming calls, providing information or directing inquiries to the appropriate person. * Schedule appointments for sales, service, and test drives, and maintain an organized calendar. * Manage paperwork for vehicle sales, financing, and registration, ensuring all documents are accurate and complete. * Maintain customer records and update the CRM database. * Handle general office tasks such as filing, scanning, and copying. * Prepare and distribute invoices, receipts, and sales contracts as needed. * Order office supplies and maintain an organized workspace. * Assist the sales team with administrative tasks, such as preparing reports and following up with customers. * Provide basic information to customers about vehicle availability and pricing, or connect them with a salesperson. * Support dealership events and promotional activities as needed. Qualifications: * Bilingual English and Spanish * Proven experience in a receptionist, administrative, or customer service role. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems. * Strong organizational and multitasking abilities. * Excellent verbal and written communication skills. * Friendly and professional demeanor. * Ability to work independently and as part of a team. * Experience in the automotive industry is a plus, but not required. Benefits: * Competitive salary * Paid Training * Long term opportunity * Opportunities for career growth and development * A positive and supportive work environment Job Type: Full-time Pay: $18.00 - $20.00 per hour Ability to Commute: * Linden, NJ 07036 (Required) Ability to Relocate: * Linden, NJ 07036: Relocate before starting work (Required) Work Location: In person

    Easy apply
  • Finance manager
    Finance manager
    2 months ago
    $100000–$300000 yearly
    Full-time
    Elizabeth

    Team environment. Unlimited earning potential Specific inventory provided Special finance leads provided Banks, Banks, Banks As a Special Finance Manager, qualified candidates should have experience in : Sub-prime lending options Possess extensive knowledge of programs that help customers with bad or limited credit to secure financing for potential car deals efficiently. This position is direct customer contact to develop relationships and helping to enhance the sales process in presenting qualified vehicles to customers. Additionally, qualified candidates should have the following skills and qualifications: Accuracy in submitting deals for approval Closer with a self-motivating personality Follow all company policies to ensure all transactions were compliant and error-free Excellent customer service, organizational, and negotiation skills. Enthusiastic and outgoing with high energy throughout the sales workday Strong written and verbal communication skills Self-motivated, goal-oriented, and enthusiastic Position Requirements Previous Automobile Special / Subprime Finance experience is required. Proven track record in running an automobile subprime department. Strong work ethic, telephone, and customer handling skills Strong follow-up skills Positive attitude. Professional, well-groomed personal appearance. Willing to submit to a pre-employment background check & drug screen Knowledge of dealership finance and insurance procedures Equal Employment at Elmora motor sports does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Elmora motor sports will be based on merit, qualifications and abilities. Job Description The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

    Immediate start!
    Easy apply
  • Sales Representative
    Sales Representative
    8 days ago
    Full-time
    Elizabeth

    NOW HIRING – Sales Representatives - Used Car Dealership Elizabeth, NJ Job Type: Full Time | Commission Based + Performance Bonus About Us: We are a growing used car dealership committed to providing our customers with high quality vehicles, excellent financing options, and exceptional service. We’re looking for a motivated and customer focused Automotive Sales Representatives to join our team under the supervision of the sales manager. Reporting: Sales Representatives report directly to the Sales Manager. Responsibilities: ~Meet and greet, assist customers in selecting vehicles that fit their needs and budget. ~Build strong relationships with customers to ensure repeat business and referrals. ~Explain vehicle features, financing options, warranties, and dealership services. ~Negotiate sales and close deals while maintaining a customer first approach. ~Follow up with leads, maintain CRM records, and respond promptly to inquiries. ~Stay up to date on inventory, promotions, and automotive market trends. Qualifications: ~Previous sales experience is not required. ~Excellent communication and interpersonal skills. ~Strong negotiation and closing abilities. ~Self motivated, goal oriented, and able to work in a fast paced environment. ~Valid driver’s license and clean driving record. ~Bilingual (English/Spanish) is a must. What We Offer: ~Competitive commission pay. ~Monthly performance bonuses. ~Ongoing training and career growth opportunities. ~Employee discounts on vehicles. ~Monday through Saturday: 10am to 7pm Don’t just get a job build a career in auto sales with H&M! Job Type: Full-time Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Hair Stylist / Hair Extentions / Lashes / Blow outs/ Loctician
    Hair Stylist / Hair Extentions / Lashes / Blow outs/ Loctician
    22 days ago
    Full-time
    Downtown Brooklyn, Brooklyn

    Position Type: On-Call | Commission-Based (50/50 Split, Direct Deposit) IMPORTANT – First Phase of the Job Before taking clients in the salon, all new stylists will begin with phone-based membership consultations. Locking in your client for the year helping them build a hair journey. You will: • Connect with potential clients, • Ask about and answer their healthy hair concerns, • Explain our Silky Yearly Membership, • Walk them through what’s included, • Seal the membership sign-up (I will be the one sending the Cherry link directly to the client) Every membership you close becomes your client for the entire year, which keeps your books full and secures your income. You earn $100 for every membership you successfully close. Position Overview Silky NYC is seeking highly skilled Hair Stylists and Hair Weavers experienced in: • Extensions: K-Tips, Tape-Ins, and traditional leave-out installs, • Wig installs, closures, and frontals (bleaching knots, plucking, full customization), • Natural hair styling, Wash & Go’s, and 4C texture care, • Precision cuts and color services, • Sleek ponytails and custom styling, • Loc maintenance, retwists, and starter locs (Loctician services), • Versatile styling for a diverse NYC clientele We are also seeking a lash technician for on-call appointments. Silky NYC operates multiple locations across Manhattan and Brooklyn. Stylists must be willing to travel between sites and remain on-call. Job Details On-Call Basis: You will be notified 2–3 hours before each confirmed appointment. Availability: Minimum 5–6 days per week for potential bookings. Commission: 50/50 split — Silky provides the clientele; stylist provides tools and finishing products. Payout: Direct deposit only. Strict Terms (Non-Negotiable) • Reliability: No last-minute cancellations or no-shows., • Professional Integrity: Sharing personal contact information with clients results in immediate termination., • Client Protection: Absolutely no client poaching or at-home servicing of salon clients., • Team Standards: Maintain professionalism, cleanliness, and respect for clients and coworkers. If you cannot commit to these standards, please do not apply. Why Work With Silky NYC We bring the clients and handle the marketing — you focus on your craft. Join a respected luxury hair brand specializing in extensions, wigs, and textured natural hair in one of the most competitive beauty markets in the world. Keywords: Hair Stylist NYC, Hair Weaving, Wig Installs, Closure Specialist, K-Tips, Tape-Ins, Traditional Sew-In, 4C Hair Stylist, Natural Hair NYC, Loctician NYC, Cut & Color, Ponytail Stylist, Luxury Salon NYC, Black Hair Stylist NYC, Extension Specialist Brooklyn, Manhattan Stylist Jobs.

    Easy apply
  • Sales Representative – Health & Beauty Products Full-Time
    Sales Representative – Health & Beauty Products Full-Time
    24 days ago
    $50000–$80000 yearly
    Full-time
    Montvale

    Company Overview We are a U.S.-based global distributor specializing in premium Health & Beauty, Personal Care, and Wellness products. With headquarters in the United States and worldwide shipping capabilities, we supply hundreds of brands to retailers, wholesalers, and online sellers across the globe. As we expand into Asia, we are hiring a motivated Sales Representative to join our China team. Position Overview This is a full-time, in-office position The Sales Representative will introduce our company to potential buyers across Asia, build strong business relationships, and support the sales process from initial contact through onboarding. Our U.S. team will provide full training on our product catalog, pricing, logistics, and sales procedures. Key Responsibilities • Identify and contact potential clients across Asia (retailers, wholesalers, online sellers, distributors)., • Introduce our company, product lines, and global distribution services., • Build and maintain long-term customer relationships., • Schedule meetings, follow up on leads, and coordinate communication with our U.S. team., • After training, manage full sales cycles including presenting products and pricing., • Keep organized records of outreach, leads, and activity., • Represent the company professionally in the Asian market., • Qualifications, • 1+ years of sales experience (Health & Beauty or FMCG is a plus)., • Strong communication and relationship-building skills., • Comfortable with outreach and introducing the company to new clients., • Ability to learn our product lines and logistics process., • Fluent in both English and Chinese — spoken and written (must)., • Motivated, reliable, and able to work independently and as part of a team., • Basic computer skills required., • Fluent in both English and Chinese — spoken and written (must).

    Easy apply
  • Retail Associate
    Retail Associate
    25 days ago
    $15.49 hourly
    Full-time
    Central Ward, Newark

    At Nohble, our Retail Associates play a crucial role in delivering exceptional customer experiences and maintaining the seamless operation of our stores. As part of our team, you will be expected to: • Provide each customer with a warm and authentic shopping experience, making them feel valued and appreciated., • Accurately and efficiently process various payment methods, including cash, credit, and debit transactions., • Stay informed on product details, promotions, and company systems to offer reliable guidance and enhance sales effectiveness., • Work towards achieving personal sales goals while assisting teammates in reaching overall store targets., • Handle incoming merchandise by receiving, unpacking, and organizing it; ensure all items are quality-checked and ready for display., • Keep selling floors visually appealing and stockrooms well-organized through regular maintenance, inventory checks, and stock balancing., • Quickly retrieve products to meet customer needs, ensuring a smooth and efficient service., • Adhere to company policies, attendance standards, and compliance requirements, contributing to loss prevention practices., • Demonstrate teamwork, professionalism, and enthusiasm, embodying Nohble’s core values., • Perform additional duties as assigned to support store operations. Qualifications: • A passion for sneakers, streetwear, and community culture., • Excellent communication, attention to detail, and problem-solving skills., • Ability to stand for long periods and lift up to 50 lbs., • Reliable, collaborative, and eager to learn., • Previous retail experience is beneficial, though we are willing to train the right candidate. Join us at Nohble and be a part of redefining the retail experience by treating every customer and team member with the respect and service they deserve. We are hiring at all locations and encourage you to apply today!

    Easy apply
  • Laundry Associate
    Laundry Associate
    27 days ago
    Full-time
    Woodside, Queens

    Join the team at Clean Rite in the East Bronx! Earn up to $17.00/hr plus tips and sales bonuses. We are looking for energetic Laundry Associates to handle wash-and-fold services and customer care. Job Title: Laundry Associate - Clean Rite Center - (Baychester) Company: Clean Rite Center Location: 2829 Edson Ave, Bronx, NY 10469 Pay: Base $16.50/hr Up to $17.00/hr Job Type: Part-time Shifts: Flexible schedule (Days, Nights, Weekends) About the Role Ready to work for the industry leader? Clean Rite Center is America's largest retail laundromat operator. We are not your average laundromat; our "super stores" are over 4,000 sq ft and feature top-tier equipment. We are looking for friendly, detail-oriented Laundry Associates to keep our store spotless and our customers happy. You will handle wash-and-fold orders, assist guests with machines, and earn extra money through tips and sales bonuses. What You Will Do Customer Expert: Greet every guest, assist them with laundry cards, and answer questions about machine selection. Wash & Fold: Process customer drop-off orders (washing, drying, and folding) with high attention to detail. Maintain Standards: Keep the store clean and organized by wiping down machines, restocking detergents, and cleaning restrooms. Safety First: Monitor the store for safety issues and follow all protocols to protect yourself and customers. Sales: Process transactions accurately and suggest laundry products to customers. Perks & Benefits Compensation: Competitive hourly rate plus an additional $0.50/hr role-specific pay. Extra Cash: Opportunities to earn Tips for great service and Sales Bonuses. Discounts: Employee discount program on services. Growth: Professional development opportunities with a fast-growing company. Commuter Benefits: Programs to help with your travel costs. Requirements Age: 18 years or older. Education: High School Diploma or GED required. Physical: Ability to stand for long periods and lift up to 35 lbs with or without reasonable accommodation. Communication: Strong verbal skills to resolve customer issues quickly and kindly. Bilingual skills are a plus! Reliability: Access to reliable transportation to arrive on time. This Job Is: Open to applicants who do not have a previous job experience Apply today to join our team at Clean Rite Center! How to Apply: Apply via this posting. We are committed to providing reasonable accommodations for candidates with disabilities. Clean Rite Center is an Equal Opportunity Employer. Job Type: Part-time Pay: $16.50 - $17.00 per hour Expected hours: 20 – 30 per week Benefits: Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Professional development assistance Vision insurance Education: High school or equivalent (Required) License/Certification: Status: Never employed by Laundry Capital (Required) Work Location: In person

    Easy apply
  • Gig Work Cleaner (Independent Contractor)
    Gig Work Cleaner (Independent Contractor)
    1 month ago
    $20–$30 hourly
    Part-time
    Clinton Hill, Brooklyn

    Experienced House Cleaners Wanted – Flexible Partnership Opportunity Brilliant Cleans – A Growing New York Cleaning Service Are you an experienced cleaner looking for consistent work without the hassle of finding customers? PLEASE NOTE – THIS IS AN INDENPENDANT CONTRACTOR POSITION We're Brilliant Cleans, a fast-growing house cleaning service in New York focused on making cleaning feel helpful, not overwhelming. We handle the marketing and customer acquisition and then pass the bookings on to you! What We Offer: ✅ Steady Booking Opportunities - no more hunting for clients ✅ You set your Rates - we work together to agree on pricing ✅ Flexible Scheduling - take on the jobs that you want ✅ Reliable Payments - weekly payouts ✅ Customer Support - we help to mediate complaints and issues ✅ Performance Bonuses - based on excellent customer ratings ✅ Professional Growth - expand your client base through our platform What We're Looking For: ⭐ Professional Cleaning Experience ⭐ Hourly rate up to $30 - negotiable based on experience ⭐ Good availability - looking for part-time work opportunities ⭐ Reliable transportation - car or comfortable with public transit ⭐ Access to own cleaning supplies and equipment ⭐ Legal work authorization in the United States Types of Cleaning our Customers are Looking for: • Regular house cleaning (weekly, bi-weekly, monthly, one-off), • Deep cleaning services, • Move-in/move-out cleaning, • Optional add-ons: oven cleaning, carpet cleaning, laundry service How It Works: • You tell us your availability and service areas, • We offer you bookings that match your schedule, • You provide excellent service for the customers, • We handle billing and pay you weekly, • High ratings lead to more opportunities and potential ratings-based bonuses! Perfect For: • Experienced cleaners wanting consistent work, • Independent contractors looking to grow their business, • Professionals who want to focus on cleaning, not marketing, • Anyone seeking flexible, reliable income opportunities Ready to join our growing team? Apply today and we'll send you our Contractor Success Guide with all the details! Brilliant Cleans - Making cleaning feel helpful, not overwhelming. We are an equal opportunity employer committed to diversity and inclusion.

    Easy apply
  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    Full-time
    Manhattan, New York

    Step into a role where your sales skills meet real opportunity. Cavalier Technical Services (CTS) has been New York’s trusted IT partner since 1977, delivering hardware, software, managed IT, cloud/backup, communications, and more. We’re growing—and we want driven sales pros ready to win. Authorized : Lenovo – HP – HPE - Dell – Cisco – Microsoft – So many more. Base + Commission: $500/week guaranteed + 5%–25% commissions (plus bonus on new/renewal clients). Leads Provided: In addition to your own prospecting, you’ll receive leads from our inactive client list. Hands-On Support: Our sales manager will join you on appointments to help you close and succeed. Fast Wins: Short sales-to-delivery cycle with our in-house team backing you up. Recurring Income: Build long-term revenue through managed services and contracts. Prospect, qualify, and close SMB and Mid-Market clients across NYC. Present tailored IT solutions that solve real business problems. Manage your pipeline in CRM and consistently hit targets. Grow accounts with upsells and renewals. Proven B2B closer (computer and/or services sales a plus). Consultative, confident, and quota-driven. Professional, punctual, and ready to work on-site in Manhattan. Why CTS Join a legacy firm with a modern, customer-first approach. We’ll give you the tools, leads, and support to thrive. Your success is our success.

    Easy apply
  • Outside Sales Representative: Low Voltage Security Systems
    Outside Sales Representative: Low Voltage Security Systems
    1 month ago
    $34–$35 hourly
    Full-time
    Southeast Yonkers, Yonkers

    Security systems installation and service company seeking a qualified sales representative experienced in the low voltage industry. Responsibilities: • Identify and pursue new business opportunities through lead generation, • Build and maintain strong relationships with both new and existing clients, • Conduct walk throughs to understand customer needs, • Conduct product demonstrations to provide solutions that meet client needs and requirements, • Negotiate installation and service contracts, closing deals while ensuring customer satisfaction through exceptional service, • Establish relationships with product vendors to procure current pricing on materials and request quotes, • Prepare proposals and service contracts for customers, • Analyze market trends and competitor activities to inform strategic planning and decision-making, • Provide ongoing support to clients, including up selling additional products or services as appropriate., • Possess a strong understanding of low voltage systems, including access control, cameras, intercoms, and alarm systems, • Excellent communication and negotiation skills with the ability to build rapport with clients effectively, • Strong analytical skills to assess market conditions and identify growth opportunities, • Competitive base salary, • Paid Vacation after 1 calendar year, • Paid Holidays after 1 calendar year, • Paid Sick Time, • Company paid Short Term Disability, • Professional Development Assistance

    Easy apply
  • Team Member
    Team Member
    2 months ago
    Full-time
    Manhattan, New York

    We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. Benefits: Flexible scheduling to meet your needs Paid on the job training provided Growth potential we promote from within Free meals and employee discounts Medical benefits and 401k with employer match Employee referral program up to $100 cash Summary: Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Responsibilities Include: Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Operational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Profitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Skills/Qualifications Fluent in English Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

    Easy apply
left arrow iconPage 3right arrow icon