USP, Inc.
Customer Service / AP Clerk
hace 3 días
$38426–$45000 anual
Jornada completa
Flushing, Queens
We are seeking a motivated and detail-oriented Customer Service Representative / AP data entry clerk to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure seamless customer experience. This position requires strong communication skills, problem-solving abilities, and a commitment to maintaining a high standard of service.
Responsibilities:
• Respond to customer inquiries via phone and email in a professional manner
• Provide accurate information regarding products and services
• Resolve customer issues efficiently and escalate when necessary
• Maintain and update customer records in the system
• Collaborate with internal teams to ensure customer satisfaction
• Follow company policies and procedures to maintain service quality
• Process outstanding invoices for payment on a timely and efficient manner
• Ensure vendor invoices are properly approved and comply with internal policies and procedures.
• Ensure that vendor invoices are accurately coded to correct general ledger codes
• Process/review employee reimbursement and corporate credit card transactions
• Assist with Data Entry as needed
Qualifications / Requirements:
• Excellent organizational and time management skills
• High school diploma or equivalent; bachelor’s degree preferred
• Previous customer service or client-facing experience is advantageous
• Strong verbal and written communication skills
• Ability to handle multiple tasks in a fast-paced environment
· Ability to multitask and prioritize effectively under pressure.
• Ability to work both independently and as part of a team
• Willingness to embrace ongoing training and development
• Positive attitude and resilience in handling challenging situations
• Basic understanding of business operations and customer needs.
• Positive attitude and resilience in handling challenging situations.
Full time position, Monday-Friday
Medical Benefits
compensation: $38,426 to $45,000 _ yr