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Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Provide an exceptional customer experience by ensuring the customer is always the priority\n, • Greet customers, make product recommendations, and upsell \n, • Serve as a liaison between designated vendors and the personal stylists and the store leadership team\n, • Ensure sales floor is neat, clean, and properly signed for sales and markdowns\n, • Create and implement best practices to drive sales, turn, and gross margin above company average\n, • Build brand-specific clientele to support local marketing\n, • Execute vendor and non-vendor events to increase sales\n, • Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met\n, • Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion \n, • Demonstrate ability to build relationships and convert customers into clients.\n, • Energetic and positive attitude.\n, • Possess vision and creativity.\n, • Self-starter, able to work independently and as part of a team; must have excellent time management skills.\n, • Ability to effectively communicate and present information to customers, peers, and all levels of management.\n, • Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments.\n, • Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.\n, • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.\n, • This position requires lifting, constant moving, standing, and reaching with arms and hands.\n \n, • Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders\n, • Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n \n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Job DescriptionCompany Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You’ll Do • Customer Experience, • Store Presentation and Sales Floor, • Communication, • Asset Protection and Shrink, • Policies and Procedures What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @WORKATHCO (AND @WORKATANF) Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Furniture Sales Colleague, also known as a Big Ticket Colleague, you provide outstanding customer service in our Furniture areas and create shopping experiences that make every customer feel welcomed and comfortable. In this role, you are responsible for meeting sales goals, selling protection plans , managing return rates, and promoting our loyalty program. You will continually demonstrate superior product knowledge to educate your customer and satisfy their needs. \n Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. \n What We Can Offer You \n Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. \n Some additional benefits we offer include: \n\n • Merchandise discounts\n, • Performance-based incentives\n, • Annual merit review\n, • Engage with customers to understand their furniture needs, demonstrating knowledge of store products and services to build sales and minimize returns\n, • Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience\n, • Utilize technology to complete customer orders, assist customers in envisioning and selecting the most suitable products for their needs, and provide support to those using devices to shop and compare\n, • Participate in ongoing product knowledge training through both technology and vendor partners \n, • Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues\n, • Maintain contact with customers through the pre- and post-delivery process to ensure a positive shopping and delivery experience\n, • Adhere to Asset Protection and inventory control compliance procedures\n, • Flexible availability, including days, evenings, weekends and holidays\n, • Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues\n, • Resourceful and able to adapt quickly to changing priorities\n, • This position requires lifting, constant moving, standing, and reaching with arms and hands.\n \n, • Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders\n, • Reaching, including above eye level, crouching, kneeling, stooping and color vision.\n \n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. \n \n \n STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Be part of an amazing story \n Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. \n Job Overview \n As a Seasonal Fragrance Sales Support colleague, you'll play a key role in creating a warm, inviting experience in our fragrance department. You’ll help maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Whether you're preparing products, restocking displays, or assisting with transactions, your attention to detail and genuine hospitality ensure every guest feels cared for. \n This role blends service and support - anticipating team needs, keeping the space shop-ready, and helping to create magical moments for our customers during the busiest time of year. We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays. \n How our Seasonal Fragrance Sales Support Colleagues spend their day… \n\n • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.\n, • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.\n, • Throughout the day, they maintain a shoppable space by merchandising new receipts, process damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves.\n, • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. \n, • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.\n, • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality\n, • Must be able to:\n \n, • Understand and communicate effectively with customers, co-workers, and supervisors\n, • Read and understand employment policies and safety rules/procedures in English\n \n, • Be comfortable communicating and collaborating with customers and colleagues\n, • Meeting daily sales goal challenges \n, • Enjoy meeting people, learning about them, and sharing information \n, • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.\n, • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level\n, • Requires close vision, color vision, depth perception, and focus adjustment\n, • Access your earned wages anytime\n, • Merchandise discounts\n, • Performance-based incentives\n \n \n This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. \n \n \n BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $17.

Job Description We’re hiring a Financial In-Store Manager to oversee our financial center inside H-E-B's flagship store in Plano. The Financial In-Store Manager, will be responsible for direct oversight of our new In-store location – Plano In-Store Financial Center. This position is responsible for driving in-store performance, sales growth, member satisfaction through visible leadership, performance management, collaborative key partnerships, prioritization, planning, and problem resolution while adhering to assigned center P&L and budgets. This also includes the day-to-day functions including scheduling, evaluating productivity, and member/employee satisfaction, and the operational efficiencies for platform activities. This position will be responsible for the direct supervision of the financial consultants which includes hiring, terminating, promoting, mentoring, and coaching employees to their fullest potential, and setting clear direction. This position performs a broad variety of member service functions such opening business and consumer accounts, CDs, IRAs, and HSA’s using needs-based selling techniques, interviews, and processes loan applications, and solves complex member and operational issues. The In-store Manager is directly responsible for creating and maintaining a strong customer-centric culture and is the primary mentor for the in-store teams. The role fulfills both a player and coach role in achieving team and individual sales goals by delivering product/service 'value' and differentiating solutions that address clearly understood customer needs. The position will set the tone by providing on-site leadership, motivation and direction for the instore staff, integrate products and services with member needs, educate members on credit union and financial center technology i.e. ITMs and digital space to show members the easy accessibility of our mobile and online experience. Responsible for lobby floor management that includes answering incoming calls, concierge for instore, greets all members, and assists or directs members to appropriate technology. As an ambassador for our brand, the In-Store Manager will be a visible leader and be responsible for expanding relationships with EECU members and acquire new relationships by providing needs-based products and services. The role will be required to deliver a high-quality member experience while using their knowledge of multiple products and will identify, diagnose, and act on members’ consumer financial needs. And to support your growth and prosperity, we offer best-in-class benefits including financial wellness, 401(k), defined pension plan and a portfolio of other benefits that include paid time off, tuition assistance and inclusion in a robust community volunteer program. Our training and on-boarding programs will set you up for success. And to help you grow in your current role, you’ll benefit from one-on-one coaching and training programs to help you excel, build new skills or take on additional responsibility. Qualified candidates will possess the following skills and knowledge: • Three to five years minimum experience in retail financial services, financial center leadership or related experience, • A significant level of trust, credibility and diplomacy is required. Must be capable of exercising highest level of discretion on both internal and external confidential matters including direct and indirect reports and outside vendors., • Excellent customer and business focus, with strong change management, communication, and interpersonal skills., • Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace., • Must be able to effectively handle multiple, simultaneous, and changing priorities., • Must be a proven leader of people within a customer service environment., • Experience coaching employees and leadership to increase production, sentiment, and overall retail performance., • Experience with sales processes, operations, and data analytics., • Must possess problem-solving and resolution skills. Ability to identify and break down complex business problems and develop recommendations., • Ability to successfully influence employee behaviors., • Must be an excellent communicator both oral and written., • Excellent organization and time management., • Must be proficient in Microsoft Office applications., • High School Diploma or equivalent. College Degree preferred, • EECU will, in compliance with applicable law, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions. For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with over $4 billion in USD assets and serves over 297,000 members through 20 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being. EECU is an EOE/Vets/Disabled Employer. We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability. For more information on our organization and our best in class benefits please visit EECU Careers at . Monday-Friday 9:45am-6:15pm, Saturdays 9:45am-2:15pm

Job Description No certification required! Just 6+ months of paid or volunteer experience working with children (babysitting, tutoring, camp counseling, church/youth groups, etc.). Start a fulfilling journey at Autism Learning Partners, supporting children and teens with autism. Build your career while making a positive impact every day! The Basics: • Hours we're looking for: All weekdays Monday through Friday 8am – 6pm OR All weekdays Monday through Friday 3:30pm - 8pm; Saturdays not required but welcomed in addition to weekday availability, • Job Type: Full-time & Part-time (Up to 20 hours depending on your availability), • Compensation: $20-$25/hr Qualifications: • You have a High School Diploma or GED completed AND have also completed at least one semester of college coursework or are currently enrolled in college courses., • At least 6 months of paid or volunteer experience working with children, preferably in educational or therapeutic settings (ABA experience is a plus), • You have a smartphone or similar device (e.g., iPad, tablet with internet services or laptop) capable of capturing client session data and are tech-savvy., • Exposure to individuals with Autism or special needs through family, friends, or work experience is a plus!, • You will be expected to complete mandatory training, which includes: New Hire Orientation, 40 hours of RBT training,, • Skills Practice, CPR, CPI and overlaps. You will also need to pass an exam in order to become a Registered Behavior Technician, • You can pass a criminal background check, motor vehicle record check, TB test, Pre-employment Physical Exam, and have or receive immunities to MMR/ VZV during our onboarding, which we will pay for., • You'll be driving to and from clients' homes, so you have a reliable form of transportation including a valid driver’s license and car insurance., • Ability to keep up with active children and are enthusiastic and professional., • You have an active RBT (Registered Behavior Technician) certification on file with the BACB. Why choose us? • Daily pay advances, empowering early access to earned wages, • Competitive pay, • Rapid, career progression opportunities, • Additional $2/hr for any work after 6:30pm or weekends, • Referral Program – refer a friend and get $1000 if hired, • Dental insurance and Vision insurance when you work more than 20hrs per week, • Health insurance when you work more than 30hrs per week, • Fully paid training – Our robust training ensures confidence from day one with clients, • Paid drive time, • Mileage reimbursement, • Education Assistance program, • A cell phone stipend per pay period, • Employee Assistance Program, • Employee discount – Member platform offering discounts on everyday products and services for lifelong savings. Responsibilities: • Learn directly from Board Certified Behavioral Analysts how to provide therapy to children and families in need of support, • Teach communication skills, social skills, self-help skills, and play skills through Applied Behavioral Analysis principles, • Maintain active participation for the length of the session by engaging in play and keeping up with the energy of the child, which may include squatting down, bending over and playing on the floor, • Accurately record treatment data on the child’s program goals, • Engage in and ensure client safety, • Always maintain confidentiality of all clients as well as a professional conduct Will you be a good fit as a Behavioral Therapist? If these qualities describe you, you should apply today! • You enjoy caring for children, • You’re kind, nurturing and patient, • You’re creative, playful, and have a positive attitude, • You can remain organized and help children achieve learning goals Autism Learning Partners supports a diverse workforce and is an Equal Opportunity Employer. PLNBT123

Job DescriptionSalary: Who we are At Origina, we areon a mission to change the software world. We arethe leading global independent software maintenance vendor for IBM, HCL, and VMware that Gartner consistently recognises as a forward-thinking alternative to traditional software mega vendors. At Origina, our values of Trust, Fairness, Relationships, and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles reflect our beliefs about what is most important and guide us on our exciting and unwavering high-growth journey. We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement, both in the U.S and in Europe. As strategic partners, we help our customers protect the security and stability of their software, extend its longevity and lifecycle, and enhance its performance and functionality. At Origina, we are proud of our unique and engaging culture. For two years running, we have been certified and recognised as aGreat Place to Work for both our home office in Dublin and in our American headquarters in Plano, Texas. We have also been namedas one of Ireland's best small workplaces and best workplaces in tech. Visit origina.com to learn more. The Role • Technical Support: Provide tier 1 world-class technical troubleshooting and support for globally based clients. Ensure that customers are kept informed and updated throughout the ticket lifecycle., • Customer Follow-Up: Follow up with customers to ensure their issues are satisfactorily addressed and resolved., • Problem Identification: Ensure understanding of underlying IT issues and identify what needs to be done to resolve problems effectively., • Issue Management: Manage and track all support issues, ensuring the appropriate technical individuals or teams are identified and informed for resolution., • Customer Satisfaction: Ensure customer satisfaction when handling incidents by actively supporting the customer and keeping them updated throughout the incident lifecycle., • Service Level Agreements: Adhere to all service level agreements when managing multiple incidents., • Client Documentation: Ensure client documentation (site reports, project documentation, user manuals, etc.) is kept on the shared drive and is up to date., • Professionalism: Consistently uphold a professional demeanour to preserve and enhance Originas world-class reputation in the marketplace., • Time Management: Manage your own timekeeping in accordance with company rules and regulations., • Team Participation: Participate as a team member in an environment based on open communication, trust, creative thinking, and cohesive team effort., • Continuous Improvement: Maintain a mindset of continuous improvement through working practices and customer satisfaction., • Learning and Development: Proactive approach to learn and develop individual skills and abilities with the support of the senior technical team. About You • 2+ years of tech support experience is required, • Fluency in Spanish is required, • Excellent Technical Awareness with common software/hardware, • Excellent written and verbal communication skills, • Customer-first mentality and positive attitude, • Great team-player willing to go the extra mile for the customers and the Origina team, • Ability to demonstrate our values of Fairness, Trust, Relationships & Opportunities, • Be able to work shifts and provide out of hours cover as necessary What we offer • Competitive compensation that rewards achievement, • Hybrid, flexible working model, • High-level Health, Dental, and Vision insurance, • STD and Life/AD&D cover, • 22 days PTO each year with additional days earned based on your tenure, • Additional 10 Federal/Regional holidays, • Generous Maternity & Paternity leave, • 4% 401k match, • $200 annual wellness benefit, • $1,000 professional development benefit, • Flexibility of working remotely from anywhere for up to 4 weeks per year, • Employee Assistance Program, • Fun and inclusive environment with regular events organized by Engagement, and Inclusion Committees Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you! At Origina, the most important ingredient for us is our culture fit and recognising those that want to live our high-performance values of Fairness, Trust, Relationships, and Opportunities. Origina is an equal opportunity employer, and were proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Origina may collect your personal data for recruiting, global organisation planning, and related purposes. Origina's Candidate Privacy Notice explains what personal information Origina may process, where Origina may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Originas use of your personal information.

Job Description Connection has a fantastic opportunity through our Technical Staffing division for a Desktop Support Specialist. This is a direct-hire opportunity for a outstanding end-client in the hospitality industry. This position is on-site in Plano, TX, M-F, 8-5PM CST. The offering hourly rate is $24/hr. This role provides desktop support, including deployments, equipment moves, installations and configuration changes. Support includes troubleshooting complex issues on Windows PC's, MAC's, printers and mobile devices, install software, peripherals and transfer data. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Responsibilities: • Provide Tier 2 Executive level support, • Demonstrate excellent customer service skills, • Ability to work alone or with a team, • Willingness to go above and beyond, • Other support activities include researching and recommending solutions, • Working with vendors and backline teams to resolve issues, • Knowledge configuring Win7, MAC, MS Office Suite and installation of computers and printers, • Configuration knowledge, • O365 experience, • Working knowledge of Active Directory and network connectivity with TCP/IP, DNA, WINS, DHCP, and wireless, • Strong troubleshooting skills, • Excellent communication and customer service skills, • Experience supporting Director and higher levels, • Ability to multi-task and set priorities, • Work independently with minimum supervision, • Work under pressure and maintain composure

Job Description Job Title: Technical Program Manager (TPM) Reports to: Director of Software Products GENERAL SUMMARY We are seeking a highly skilled, experienced Technical Program Manager (TPM) to drive innovation and alignment in a complex team environment including BSF team members and software development partners. As a BSF Technical Program Manager (TPM), you will serve as a member of the cross-functional development team responsible for maximizing value creation for software product customers. The virtual project team includes SMEs from other divisions, Technical Leads, UI/UX specialists, Business Analysts, Developers, and Engineers, along with vendor and volunteer development teams, who together deliver software solutions to BSF members. Specifically, you will lead the value development stream for the product’s technical channels. The position has responsibility to: • align stakeholders on business requirements related to software product solutions., • represent, articulate, and document features and stories pertaining to these business requirements., • prioritize the Development Backlog for these features and stories., • ensure the Development Backlog is aligned with customer and stakeholder needs., • lead across a multi-disciplinary set of stakeholders (external and internal) to successful delivery and continuous improvement. Your objective is to lead in the development and delivery of increasingly high-quality software product solutions. As a BSF TPM, you are the primary customer advocate for development and the primary link to business and technology strategy. ESSENTIAL TO THE POSITION Must have received Jesus Christ as his/her personal Savior and be in full agreement with the Bible Study Fellowship Statement of Faith, Human Sexuality Policy, Core Values and Cultural Commitments. A Technical Program Manager should have experience with testing IT applications and services and developing testing plans. A Technical Program Manager should also have understanding and experience working within Agile frameworks and methodologies. PRINCIPAL RESPONSIBILITIES AND DUTIES • Preparation and Planning, • Lead in BSF Program Planning for Incremental Phases of Development (e.g. "5x5 Program Blocks") for the respective product areas., • Solicit and align business scenarios provided by customers and the full BSF product team (other divisions and partners) for clarity, acceptance criteria and completeness., • Capture and clarify features, user stories and acceptance criteria to assist the development team in estimates and sequencing., • Work with the entire BSF product team to determine objectives, dependencies and priorities for upcoming Program Increments (e.g. “5x5 blocks”) regarding technical options and implementation plans. Plan according to the strategic direction provided by executive management., • Identify, call out, coordinate, and gain delivery of dependencies on partners and other BSF divisions to ensure viable plans as able, escalating as needed., • Contribute to the program vision, roadmap and related presentations., • Execution, • Lead all aspects of Iteration and Program Block Execution, • You'll be involved in reviewing and understanding customer-approved requirements in the early stages of the project and working with the BAs and Developers to ensure the enhancements and defect fixes are properly functioning and to deliver improved value through the system/application., • Communicate business scenarios and story detail and priorities for team alignment, • Maintain Team Backlog., • Prioritize and update the backlog for upcoming releases, based on input from the BSF product team, system engineering/architecture, and in collaboration with the development team., • Maintain the backlog, including New Features, Enablers, Non-Functional Requirements, and (non-SEV1/SEV2) defects., • Prioritize iterative work based on:, • Strategic Direction from executive management (if provided), • Capacity Allocation (as budgeted by executive management) across sustainment, architectural runway, and new functionality., • Trade-off Assessments for any given feature, weighing benefit (user and business value), cost (lead-time for development, development cost) and risk., • Sequence work items for Maximum Value Delivery by applying a WSJF (Weighted Shortest Job First) or similar approach (coordinated with the development team.), • Participate in Team Demos and Retrospectives, • Quality and Best Practices, • Promote collaborated product-team review of acceptance criteria for features and user stories to fully characterize expected system behavior., • Promote test-first, Agile development to build-in quality as software is developed., • Promote early integration and demo access to provide speedy feedback on working software for optimizing user satisfaction and value., • Technical Program Managers are responsible for ensuring your work is organized and captured using team-approved procedures and software, allowing others to review your results. A Technical Program Manager may be expected to contribute to various types of documentation, including testing plans; test results; identifying SMEs for UAT, and project deliverables. CORE COMPETENCIES • Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team., • Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed., • Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers., • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach., • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach., • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it., • Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. SKILLS, QUALIFICATIONS, & EXPERIENCE To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills & Qualifications • Bachelor’s degree (or equivalent) in computer science or engineering, • Minimum of 8 years’ experience driving for results in a software product development environment, • Ability to document and troubleshoot technical errors in collaboration with other experts, • Excellent communication skills, • Attention to detail, • Analytical mind and problem-solving aptitude, • Strong organizational skills, • Must be able to work in a team environment, • Must have the flexibility to handle multiple tasks at the same time, • Intermediate to advanced skills in the Microsoft Office suite of products., • Project Management experience is a plus, • Familiarity with scaled Agile frameworks is a plus, ideally with a Technical Program Manager certification Spiritual Requirements • Thorough understanding of the Christian faith and its doctrines and the BSF Statement of Faith, • Follow Matthew 18 principles in addressing issues with fellow employees, • Studying the Bible in preparation for each weekday’s group meeting, • Lead staff prayer time and your table group Bible study as reasonably requested, • Prepare for and attend each Day of Prayer, • Membership and/or leadership experience within a BSF class is a plus Employees must fulfill the performance standards of this position and comply with policies, guidelines, and procedures of BSF, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. WORKING CONDITIONS • Modular office environment, • Sitting for long periods of time, • Possible eyestrain from looking at computer screen for long periods of time, • Travel Dallas staff events or where designated, as required. ADDITONAL INFORMATION (use when posting job) • Candidates must be located and work in Colorado, Iowa, Illinois, Maryland, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Texas, Tennessee, Utah, Virginia, Washington, or Wisconsin, • This position is available for remote work., • All applicants, regardless of location, must be able to work during the hours of 8-5pm, CST, Monday through Friday, • BSF offers major medical, dental and life insurance as well as a generous vacation policy.