Server Assistant
3 days ago
Norfolk
Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The server assistant safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they ask you. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Responsibilities • Assist in getting expo line and carry-out supplies ready for service., • Fill condiment containers, ice, and anything else needed for fast execution of meal running., • Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures., • Up-sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary., • Provide courteous guest service and respond to guest requests., • Be knowledgeable in POS to ring in order, if necessary., • Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen., • Close guest checks to the appropriate form of payment and file in a safe place until end of shift., • Stock supplies daily: include condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens., • Clean and stock refrigerators with juices, sodas, waters, and milk. Skills Required