Chat jobs in Spain

Operations Manager Quiénes somos Carol es una plataforma de atención primaria (primary care) y bienestar corporativo que permite a los empleados de las empresas acceder a servicios sanitarios digitales de forma fácil, rápida y totalmente integrada. La visión de Carol es hacer que la medicina sea accesible para todos a través de un ecosistema completo: teleconsultas médicas por vídeo y chat, prescripción electrónica de recetas farmacéuticas y especializadas, reserva de consultas y pruebas en los mejores centros colaboradores, todo ello reforzado por un enfoque multidisciplinar en psicoterapia, nutrición y salud femenina. Somos una de las startups italianas de más rápido crecimiento. Acabamos de cerrar una ronda Serie A de 8,5M€, hemos integrado dos adquisiciones estratégicas y hemos sido reconocidos por Sifted entre las realidades más prometedoras del sur de Europa. Ahora entramos en la fase de scaling: estructurar, consolidar y hacer evolucionar nuestro motor de desarrollo comercial. Qué harás Como Gerente de Operaciones, serás el pilar organizativo de nuestra fase de escalado. Tendrás la responsabilidad estratégica y operativa de coordinar la entrega (delivery) de los servicios y sostener el crecimiento de Carol en España, en cooperación con el equipo de Operaciones italiano. Tus principales actividades incluirán: • Gestión operativa del servicio: supervisión y optimización continua de todo el recorrido del paciente y de los procesos empresariales, con el fin de aumentar la eficiencia y garantizar la calidad del servicio ofrecido;, • Gestión de los activos empresariales: actividades de apoyo y coordinación con la Dirección Sanitaria para el proceso de trámites de autorización y de relación con la autoridad sanitaria;, • Reclutamiento y búsqueda médica (Scouting): gestionar en primera persona, en coordinación con la Dirección Sanitaria, la búsqueda, el screening y las entrevistas de selección de nuevas figuras sanitarias (médicos, psicólogos, nutricionistas) para ampliar el equipo clínico en línea con el crecimiento de los usuarios;, • Gestión operativa del equipo clínico: planificación de turnos, gestión operativa de los profesionales y gestión de las retribuciones, con el fin de garantizar los SLA del servicio, asegurando precisión y puntualidad;, • Monitorización del rendimiento: analizar KPIs e informes operativos para identificar áreas de mejora, tanto en términos de rendimiento del equipo clínico como del negocio;, • Sinergia y desarrollo interfuncional: colaborar con los equipos de Product, Tech y Sales para traducir las necesidades comerciales en soluciones operativas y garantizar que el desarrollo del producto refleje las necesidades de la delivery y del equipo clínico;, • Construcción y coordinación del equipo de Customer Care: diseñar y estructurar desde cero la función de Atención al Cliente (definición de procesos, herramientas, canales y SLA de respuesta), seleccionar y coordinar los recursos dedicados, garantizando una experiencia de usuario fluida e integrada con el recorrido del paciente y con el equipo clínico. Quién eres Buscamos un perfil con un sólido background analítico, dotado de liderazgo y con un enfoque estructurado pero flexible, capaz de desenvolverse con soltura en la complejidad de una startup. Eres el candidato ideal para Carol si: • Tienes al menos 4-6 años de experiencia en puestos operativos, idealmente dentro de empresas sanitarias, odontológicas, veterinarias o en consultoras de salud., • Tienes formación universitaria en Ingeniería de Organización Industrial/Biomédica, Economía o estudios afines (un Máster en Healthcare Management se considera un fuerte plus)., • Ya cuentas con experiencia en la gestión, coordinación y crecimiento de recursos y equipos de trabajo., • Posees marcadas capacidades analíticas y un buen conocimiento de las métricas operativas de negocio, con familiaridad en el uso de herramientas de Business Intelligence (p. ej., Looker Studio, BigQuery)., • Tienes excelentes dotes organizativas y capacidad para gestionar proyectos complejos e interfuncionales, con plazos ajustados y múltiples stakeholders., • Combinas una visión estratégica a largo plazo con un enfoque hands-on y una fuerte orientación a la resolución de problemas., • Tienes un excelente nivel de inglés; el italiano se considera un plus. Localización: Madrid, con disponibilidad para desplazamientos/viajes periódicos a Barcelona según las necesidades del puesto. Retribución: salario bruto anual comprendido entre 50.000€ y 55.000€, en función de la experiencia del candidato/a.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o Saa S. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

Descripción Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. ¿Qué harás? - Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión. - Atención al cliente a través de diferentes canales (teléfono, chat, email). - Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir. - Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software. - Seguimiento de las posibles incidencias para garantizar su resolución. - Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software. - Realización de pruebas básicas para verificar el correcto funcionamiento del software. ¿Cómo te imaginamos? - Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales. - Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones. - Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes. - Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva. - Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B. - Interés o conocimiento en facturación, contabilidad o gestión administrativa Puntos extra - Experiencia previa en asesoría/gestoría. - Has trabajado en entorno Startup. - Conocimientos en contabilidad, facturación, gestión fiscal y nóminas. - Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. Qué ofrecemos - Contrato indefinido a jornada completa. - Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem. - Desarrollo profesional real en una empresa tecnológica en plena expansión. - Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente. - Participación en proyectos estratégicos donde tu criterio y propuestas cuentan. - Trabajo híbrido. NUESTROS VALORES Nuestros valores - Iniciativa – Impulsamos la acción y la propuesta de mejoras. - Inclusión – Fomentamos un entorno diverso y colaborativo. - Innovación – Buscamos nuevos retos y apostamos por la evolución constante. Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

ppAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. /p h3The Position /h3 pAt Roche, we believe the next frontier of healthcare innovation hinges on our ability to effectively connect, orchestrate, and leverage our global Clinical and Commercial Intelligence. Generative AI has moved beyond simple chat interfaces; we are building an enterprise-wide ecosystem of autonomous, reasoning, and self-improving agents to solve unprecedented challenges in the Diagnostics Commercial space. /p pAs the bLead AI Engineer /b, you will serve as the principal technical authority and strategic catalyst for our next-generation AI architecture. This is a high-impact, senior-level role demanding both technical excellence and strategic leadership. You will define the global blueprint for how multi-agent systems interact, orchestrate complex workflows, connect with legacy enterprise data, and execute autonomous decisions safely. Your leadership will directly transform Roche Diagnostics' commercial agility, pricing modeling, market-access strategies, and international customer engagement frameworks. /p h3The Opportunity /h3 ul liDefine the Enterprise Blueprint: Act as the chief architect and technical visionary for Roche’s Commercial GenAI platform strategy. Design the core multi-agent orchestration blueprints, common state-management protocols, and shared tool-use boundaries across the global diagnostics enterprise /li liDrive Cutting-Edge RD to Production: Lead the technical evaluation and strategic adoption of emerging agentic paradigms (e.g., hierarchical multi-agent teams, reflection loops, knowledge semantic models, and complex orchestration architectures using frameworks like LangGraph, AutoGen, or custom orchestrators) /li liChampion Engineering Excellence Governance: Establish rigorous enterprise-level standards for LLMOps and Agent-Ops. Define global frameworks for agentic benchmarking, fallback mechanics, semantic caching, automated cost containment, and guardrailing to prevent runaway autonomous loops /li liAct as a Catalyst Partner: Work hand-in-hand with senior business executives, global product heads, and legal/compliance councils to transform multi-million dollar business problems into robust, highly compliant, agent-driven software realities /li liMentor and Upskill: Cultivate a world-class community of practice. While you may not have traditional direct HR reports initially, you will exert significant influence through matrixed leadership, mentoring senior developers and AI engineers across our global digital hubs /li /ul h3Who You Are /h3 pYou are a seasoned software architect and a pioneer in the AI engineering space. You possess a unique blend of deep technical mastery, architectural pragmatism, and executive-level communication skills. You thrive when translating ambiguous enterprise challenges into deterministic, scalable software systems, and you are passionately driven by the opportunity to apply AI to a business that saves lives. /p h3Education Qualifications: /h3 ul liPostgraduate degree (Master’s or Ph.D. preferred) in Computer Science, Software Engineering, AI/Machine Learning, or an equivalent technical field /li /ul h3Technical Experience Capabilities: /h3 ul liSenior Engineering Track Record: 8+ years of hands-on software engineering experience, including at least 3+ years specifically architecting, deploying, and scaling complex Generative AI and LLM workflows in enterprise production environments /li liOrchestration Expertise: Deep, production-tested experience with state-management in agentic networks (e.g., building directed acyclic graphs for LLM reasoning, handling agent-to-agent negotiation loops, and implementing persistent cognitive memory) /li liSystem Design Security: Outstanding expertise in microservices architecture, secure API orchestration, semantic routing, and cloud-native scaling (AWS/Azure/GCP). Highly proficient in advanced vector search, graph databases (e.g., Neo4j), and hybrid retrieval mechanisms /li liRigorous Evaluation Mindset: Proven track record of designing custom evaluation frameworks for non-deterministic AI systems, balancing tradeoffs between latency, execution cost, token limits, and reasoning accuracy /li liRegulated Industry Acumen: Prior experience designing automated systems within highly regulated frameworks (Healthcare, Finance, or Aerospace) is highly desirable. An intimate understanding of AI safety, algorithmic bias mitigation, and data privacy compliance is required /li liInfluential Leadership: Exceptional ability to influence without formal authority, present complex technical roadmaps to non-technical C-suite stakeholders, and drive alignment across cross-functional matrix organizations /li /ul h3What We Offer /h3 pAt Roche, we foster an environment built on trust, psychological safety, and radical innovation. We offer an executive-level total rewards package, including highly competitive base compensation, performance-driven bonuses, comprehensive health and wellness benefits, flexible executive hybrid work arrangements, and the profound satisfaction of steering the digital transformation of a global healthcare leader. /p h3Who we are /h3 pA healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. /p pLet’s build a healthier future, together. /p h3Roche is an Equal Opportunity Employer. /h3 /p #J-18808-Ljbffr

ppbEmpresa líder en el sector de seguros de salud /b busca incorporar un/a bSales Development Representative (SDR) /b proactivo/a, con alta motivación y ganas de crecer profesionalmente dentro de un entorno dinámico y orientado a resultados. /pp ¿Cuál será tu misión? /ppComo SDR, serás una pieza clave en el equipo de ventas B2B, encargándote de la bgeneración, prospección y cualificación de leads empresariales /b, contribuyendo directamente al crecimiento del negocio. /ppTrabajarás con el objetivo de identificar oportunidades de calidad y conectar a potenciales clientes con el equipo comercial. /pulliInvestigar y prospectar clientes potenciales utilizando herramientas como CRM, LinkedIn, bases de datos y web. /liliAtender y cualificar solicitudes de información de empresas. /liliRealizar llamadas en frío a empresas potenciales, identificando decisores clave. /liliTransmitir de forma clara el valor de los seguros de salud de la compañía para empresas. /liliAnalizar necesidades de cada cliente y realizar seguimiento en CRM (Dynamics 365 Sales). /liliProgramar reuniones cualificadas para el equipo comercial. /liliActuar como nexo entre marketing y ventas, alimentando el pipeline con leads de calidad. /liliMantener actualizado el CRM con información precisa, seguimiento y reporting diario. /liliPersona altamente motivada, con actitud positiva y ganas de aprender. /liliExperiencia de 1–2 años en ventas B2B. /liliExperiencia en generación de leads y llamadas en frío (cold calling). /liliDominio de CRM con gestión ordenada de pipeline y seguimiento riguroso. /liliPerfil metódico, persistente y orientado a resultados. /liliCapacidad para trabajar con herramientas digitales multicanal (teléfono, vídeo, chat, demos virtuales, etc.). /liliEspañol fluido y valorable inglés. /liliRetribución muy competitiva: bsalario fijo + variable atractivo /b. /liliCampañas adicionales de incentivos por rendimiento. /liliOportunidades reales de crecimiento dentro de la compañía. /liliModelo de trabajo híbrido: b2 días de teletrabajo por semana /b. /liliIncorporación a una empresa líder en su sector con fuerte proyección. /li /ul /p #J-18808-Ljbffr

pmainppSales · Madrid HQ · Hybrid /ph3Senior Account Executive (Spanish Market) /h3 /ppp strongJob title: /strong Senior Account Executive /pp strongTeam: /strongSales /pp strongLocation: /strongHybrid work model from Madrid, Spain /ph3About Dcycle /h3pDcycle is a fast-growing B2B SaaS company that simplifies sustainability by making it transparent and easy to manage. We help businesses store and manage their non-financial data in one system, cutting through regulatory, financial, and technical complexities. With four years of exponential growth and over 800 clients, we are empowering companies to streamline processes, stay competitive, and take control of their information. Our team is innovative, driven, and passionate about helping companies improve their competitive edge. Join us if you are hungry for a challenge. /ph3What Your First Months Will Look Like /h3pYou will hit the ground running from our Madrid office. Within your first weeks, you will dive into real sustainability cases, not theoretical exercises. Think: shadowing live deals across different stages, understanding how our customers navigate CSRD and ESG reporting requirements, reviewing the pipeline that our SDR team is already feeding you, and identifying where you can add immediate value. You will learn by doing, with direct access to teammates across Sales, Partnerships, Marketing, Product, and Customer Success. /ppYou will see how we work. Dcycle moves fast. You might spend your morning running a discovery call with a mid-market CFO trying to understand their reporting obligations, your afternoon building a tailored proposal for a compliance head evaluating non-financial reporting systems, and wrapping up the day in a pipeline review refining strategy on a stalled enterprise deal. We do not just welcome ideas; we expect them. If you spot a better way to qualify opportunities, structure proposals, or accelerate decision-making, you own fixing it. /ppYou will build real expertise. By month three, you will understand the ESG landscape, our product inside-out, and how to position Dcycle as the system of record for non-financial data. You will know how to sell into compliance-driven, multi-stakeholder buying committees where CSOs, CFOs, sustainability managers, quality directors, and compliance heads all have a seat at the table. You will have shipped meaningful work, whether that is closing your first deals, opening enterprise accounts, or reshaping how we handle objections based on what you are hearing in conversations. /ppYou will grow fast. At Dcycle, responsibility is not rationed out slowly. If you can handle it, you will get it. By six months, you will feel full ownership of your pipeline and territory, with the autonomy to run your deals end-to-end and the coaching to keep pushing your ceiling higher. /ph3Soft Skills /h3ullipProactive problem-solvers. /p /lilipCollaborative and team players. /p /lilipClear and energetic communicators. /p /lilipDemonstrate intelligence: the ability to think critically and make informed decisions. /p /lilipTake responsibility: a strong commitment to results and quality work. /p /lilipExhibit ownership: acting as though each deal is your own, taking initiative, and leading when necessary. /p /lilipTake humor seriously: enjoying the work and creating a positive team environment. /p /li /ulh3Requirements /h3h3Experience /h3ullip5+ years of experience in B2B SaaS sales /p /lilipProven track record of consistently meeting or exceeding quota. /p /lilipExperience managing complex sales cycles with multiple stakeholders and decision-makers. /p /lilipExposure to mid-market and enterprise segments. /p /li /ulh3Skills /h3ullipStrong command of CRM platforms (HubSpot, Salesforce, or similar) for pipeline management and forecasting. /p /lilipExperience working with SDR teams and managing inbound and outbound pipeline. /p /lilipAbility to build compelling business cases and ROI narratives tailored to different buyer personas (CFOs, CSOs, compliance heads, sustainability managers, quality directors). /p /lilipSkilled in running structured discovery, identifying pain points, and creating urgency in buying processes. /p /lilipComfortable working with data to analyze pipeline health, conversion rates, and deal velocity. /p /li /ulh3Languages /h3ullipSpanish: Native or C2 (non-negotiable). /p /lilipEnglish: C1 minimum (our internal language and used with international clients). /p /li /ulh3Nice to Have /h3ullipBackground in sustainability, ESG, compliance, or regulatory technology. /p /lilipExperience selling into compliance-driven or regulated industries. /p /lilipFamiliarity with CSRD, EU Taxonomy, or non-financial reporting frameworks. /p /li /ulh3Salary Benefits /h3ullip23 paid vacation days. /p /lilipCompetitive salary depending on experience + uncapped commission structure. /p /lilip7 days of team-building per year. /p /lilipCobee flexible benefits card. /p /lilipSubsidised training for continuous development. /p /lilipFlexible work schedule (40h/week): start anytime between 8:00 and 9:30 AM, leave anytime between 5:00 and 6:30 PM Monday to Thursday, and finish at 3:00 PM on Fridays. /p /li /ulh3Hybrid Work Model /h3ullipFirst month onsite in Madrid to immerse yourself in the team, product, and sales process. /p /lilipAfter that: 3 days in office, 2 days remote each week. /p /lilip+1 remote day for mums and dads with children aged 0 to 6. /p /lilip+1 remote day if your commute takes longer than 1 hour (Google Maps baseline). /p /lilip-1 remote day for managers. /p /lilip1:1s and General All Hands meetings are mandatory onsite. /p /lilipFull remote work (optional) from the end of Summer team-building until the September warm-up week, and from December 23rd through January 6th. /p /li /ulh3Interview Process /h3pWe have a thorough but efficient hiring process: /ppstrongScreening Call: /strongA short intro call where we explain Dcycle and the role, confirm your availability, salary alignment, and walk you through timelines. /ppstrongInterview with Talent: /strongYour first real conversation, sharing your story, motivation, and experience so we can get to know you and set you up for the next steps. /ppstrongInterview with the Hiring Manager: /strongA deep-dive testing your hard and soft skills through detailed examples and probing follow-ups. Expect scenario-based questions about real sales situations. /ppstrongValues Interview: /strongA chat with a Values Champion to understand how you live a specific Dcycle value in practice and test your cultural fit with the company. /ppstrongInterview with Operations: /strongA practical session that stress-tests your resilience, attention to detail, and consistency, ending with time for your questions. /ppstrongInterview with the Founders: /strongA final conversation to confirm mutual fit, trust, and that you will help raise Dcycle's talent bar. /ppDepending on the position, we may ask you to prepare a brief business case. We commit to making it as light and relevant as possible to your day-to-day, and to investing as much time in reviewing it as you invested in preparing it. /ph3Dcycle Our Culture /h3pAt Dcycle, we build ESG software that helps companies take control of their non-financial data: one system of record to collect, verify, and report with clarity. We cut through regulatory, financial, and technical noise so sustainability is transparent, actionable, and easy to manage. /ppAfter four years of fast growth, our platform has empowered over 800 companies to take control of their non-financial data, enabling more informed decisions and streamlined processes. In 2026 we are tripling revenue and scaling internationally; your work will directly contribute to that growth. /ppWe are a no-bullshit, high-ownership team: challenge ideas, bring fresh perspectives, sweat the details, and grow fast professionally and personally. If you want to build the infrastructure for sustainable business, this is where you will do it. /ppOur office culture is built on mutual respect; nobody gets stepped on here. We collaborate across teams, and we ensure that our employees are taken care of so they can do their best work. Your well-being matters to us because when you are at your best, the company thrives. /ppThat said, we hold ourselves to high standards. The challenges we face are big, and we work hard with motivation and determination, always putting the company's interests first. Success is celebrated as a team, and we also support each other through the tougher moments, because we know we are all in it together. /ppstrongWe are #1: /strongDriven by growth, passionate, energetic, and always ready to embrace challenges. Willing to put in the effort to improve and get better. /ppstrongWe fix what's broken: /strongOwnership means taking responsibility not only for the outcomes but also for the journey, identifying problems, creating solutions, and driving results with dedication and accountability. /ppstrongWe take humor seriously: /strongWe are a close-knit team, and it is a pleasure to be surrounded by our own. We come to work not just to succeed, but to enjoy our time together and have fun. /ppstrongWe are intelligent: /strongWe learn quickly, adapt easily, and are technical experts in our field, guided by common sense. We combine expertise with practical thinking to make smart decisions and solve problems efficiently. /ppstrongWe don't like Bullshit: /strongWe know honesty, passion, trust, and transparency are what get us where we want to go. Transparency is about communicating clearly, sharing our mistakes, being real about our challenges. This holds us accountable and creates genuine connections between us. We want genuine humans who are the same at the office as they are outside of it: ambitious, curious, a bit chaotic, weird in the best way, and very human. No masks, no filters, not polished corporate versions. /ph3FAQ /h3pstrongWhat is the hiring process like? /strongIt is tough but fair. We want to make sure you are a great fit, so we will assess your technical skills, values, and potential. We provide feedback within 2 days and aim to move quickly. /ppstrongHow can I prepare for the interview process? /strongWe recommend reviewing the job description thoroughly, researching our company culture, and preparing for both technical and behavioural interview questions. Practice talking through real sales scenarios with concrete numbers and outcomes. /ppstrongCan I apply if I am outside of Spain? /strongIf you have a valid work permit for Spain and are willing to relocate to Madrid, we are happy to consider your application. We are unable to sponsor work permits at this time. /ppstrongCan I apply for multiple positions at once? /strongYes, you are welcome to apply for multiple positions that align with your skills and interests. We will assess your suitability for each role and reach out if there is a match. /p /ppdldtDepartment /dtddSales /dddtLocations /dtddMadrid HQ /dddtRemote status /dtddHybrid /dd /dl /pppSales · Madrid HQ · Hybrid /ph3Senior Account Executive (Spanish Market) /h3 /p /main /p #J-18808-Ljbffr

Senior Account Executive (Spanish Market) Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud. Job title: Senior Account Executive Team: Sales Location: Hybrid work model from Madrid, Spain About Dcycle Dcycle is a fast-growing B2B SaaS company that simplifies sustainability by making it transparent and easy to manage. We help businesses store and manage their non-financial data in one system, cutting through regulatory, financial, and technical complexities. With four years of exponential growth and over 800 clients, we are empowering companies to streamline processes, stay competitive, and take control of their information. Our team is innovative, driven, and passionate about helping companies improve their competitive edge. Join us if you are hungry for a challenge. What Your First Months Will Look Like You will hit the ground running from our Madrid office. Within your first weeks, you will dive into real sustainability cases, not theoretical exercises. Think: shadowing live deals across different stages, understanding how our customers navigate CSRD and ESG reporting requirements, reviewing the pipeline that our SDR team is already feeding you, and identifying where you can add immediate value. You will learn by doing, with direct access to teammates across Sales, Partnerships, Marketing, Product, and Customer Success. You will see how we work. Dcycle moves fast. You might spend your morning running a discovery call with a mid‑market CFO trying to understand their reporting obligations, your afternoon building a tailored proposal for a compliance head evaluating non-financial reporting systems, and wrapping up the day in a pipeline review refining strategy on a stalled enterprise deal. We do not just welcome ideas; we expect them. If you spot a better way to qualify opportunities, structure proposals, or accelerate decision‑making, you own fixing it. You will build real expertise. By month three, you will understand the ESG landscape, our product inside‑out, and how to position Dcycle as the system of record for non‑financial data. You will know how to sell into compliance‑driven, multi‑stakeholder buying committees where CSOs, CFOs, sustainability managers, quality directors, and compliance heads all have a seat at the table. You will have shipped meaningful work, whether that is closing your first deals, opening enterprise accounts, or reshaping how we handle objections based on what you are hearing in conversations. You will grow fast. At Dcycle, responsibility is not rationed out slowly. If you can handle it, you will get it. By six months, you will feel full ownership of your pipeline and territory, with the autonomy to run your deals end‑to‑end and the coaching to keep pushing your ceiling higher. Soft Skills Proactive problem‑solvers. Collaborative and team players. Clear and energetic communicators. Demonstrate intelligence: the ability to think critically and make informed decisions. Take responsibility: a strong commitment to results and quality work. Exhibit ownership: acting as though each deal is your own, taking initiative, and leading when necessary. Take humor seriously: enjoying the work and creating a positive team environment. Requirements Experience 5+ years of experience in B2B SaaS sales Proven track record of consistently meeting or exceeding quota. Experience managing complex sales cycles with multiple stakeholders and decision‑makers. Exposure to mid‑market and enterprise segments. Skills Strong command of CRM platforms (HubSpot, Salesforce, or similar) for pipeline management and forecasting. Experience working with SDR teams and managing inbound and outbound pipeline. Ability to build compelling business cases and ROI narratives tailored to different buyer personas (CFOs, CSOs, compliance heads, sustainability managers, quality directors). Skilled in running structured discovery, identifying pain points, and creating urgency in buying processes. Comfortable working with data to analyze pipeline health, conversion rates, and deal velocity. Languages Spanish: Native or C2 (non‑negotiable). English: C1 minimum (our internal language and used with international clients). Nice to Have Background in sustainability, ESG, compliance, or regulatory technology. Experience selling into compliance‑driven or regulated industries. Familiarity with CSRD, EU Taxonomy, or non‑financial reporting frameworks. Salary & Benefits 23 paid vacation days. Competitive salary depending on experience + uncapped commission structure. 7 days of team‑building per year. Cobee flexible benefits card. Subsidised training for continuous development. Flexible work schedule (40h/week): start anytime between 8:00 and 9:30 AM, leave anytime between 5:00 and 6:30 PM Monday to Thursday, and finish at 3:00 PM on Fridays. Hybrid Work Model First month onsite in Madrid to immerse yourself in the team, product, and sales process. After that: 3 days in office, 2 days remote each week. +1 remote day for mums and dads with children aged 0 to 6. +1 remote day if your commute takes longer than 1 hour (Google Maps baseline). -1 remote day for managers. 1:1s and General All Hands meetings are mandatory onsite. Full remote work (optional) from the end of Summer team‑building until the September warm‑up week, and from December 23rd through January 6th. Interview Process We have a thorough but efficient hiring process: Screening Call: A short intro call where we explain Dcycle and the role, confirm your availability, salary alignment, and walk you through timelines. Interview with Talent: Your first real conversation, sharing your story, motivation, and experience so we can get to know you and set you up for the next steps. Interview with the Hiring Manager: A deep‑dive testing your hard and soft skills through detailed examples and probing follow‑ups. Expect scenario‑based questions about real sales situations. Values Interview: A chat with a Values Champion to understand how you live a specific Dcycle value in practice and test your cultural fit with the company. Interview with Operations: A practical session that stress‑tests your resilience, attention to detail, and consistency, ending with time for your questions. Interview with the Founders: A final conversation to confirm mutual fit, trust, and that you will help raise Dcycle's talent bar. Depending on the position, we may ask you to prepare a brief business case. We commit to making it as light and relevant as possible to your day‑to‑day, and to investing as much time in reviewing it as you invested in preparing it. Dcycle & Our Culture At Dcycle, we build ESG software that helps companies take control of their non‑financial data: one system of record to collect, verify, and report with clarity. We cut through regulatory, financial, and technical noise so sustainability is transparent, actionable, and easy to manage. After four years of fast growth, our platform has empowered over 800 companies to take control of their non‑financial data, enabling more informed decisions and streamlined processes. In 2026 we are tripling revenue and scaling internationally; your work will directly contribute to that growth. We are a no‑bullshit, high‑ownership team: challenge ideas, bring fresh perspectives, sweat the details, and grow fast professionally and personally. If you want to build the infrastructure for sustainable business, this is where you will do it. Our office culture is built on mutual respect; nobody gets stepped on here. We collaborate across teams, and we ensure that our employees are taken care of so they can do their best work. Your well‑being matters to us because when you are at your best, the company thrives. That said, we hold ourselves to high standards. The challenges we face are big, and we work hard with motivation and determination, always putting the company's interests first. Success is celebrated as a team, and we also support each other through the tougher moments, because we know we are all in it together. We are #1: Driven by growth, passionate, energetic, and always ready to embrace challenges. Willing to put in the effort to improve and get better. We fix what's broken: Ownership means taking responsibility not only for the outcomes but also for the journey, identifying problems, creating solutions, and driving results with dedication and accountability. We take humor seriously: We are a close‑knit team, and it is a pleasure to be surrounded by our own. We come to work not just to succeed, but to enjoy our time together and have fun. We are intelligent: We learn quickly, adapt easily, and are technical experts in our field, guided by common sense. We combine expertise with practical thinking to make smart decisions and solve problems efficiently. We don't like Bullshit: We know honesty, passion, trust, and transparency are what get us where we want to go. Transparency is about communicating clearly, sharing our mistakes, being real about our challenges. This holds us accountable and creates genuine connections between us. We want genuine humans who are the same at the office as they are outside of it: ambitious, curious, a bit chaotic, weird in the best way, and very human. No masks, no filters, not polished corporate versions. FAQ What is the hiring process like? It is tough but fair. We want to make sure you are a great fit, so we will assess your technical skills, values, and potential. We provide feedback within 2 days and aim to move quickly. How can I prepare for the interview process? We recommend reviewing the job description thoroughly, researching our company culture, and preparing for both technical and behavioural interview questions. Practice talking through real sales scenarios with concrete numbers and outcomes. Can I apply if I am outside of Spain? If you have a valid work permit for Spain and are willing to relocate to Madrid, we are happy to consider your application. We are unable to sponsor work permits at this time. Can I apply for multiple positions at once? Yes, you are welcome to apply for multiple positions that align with your skills and interests. xcskxlj We will assess your suitability for each role and reach out if there is a match. #J-18808-Ljbffr

h3Overview /h3pRED Global is recruiting on behalf of a top client for an experienced bMiddleware Engineer /b. This is a long-term contract position with hybrid working in bMadrid /b. /ppbStart Date: /b ASAP /ppbLocation: /b Madrid (Hybrid - 2-3 days on-site) /ppbLanguage: /b Spanish /ph3Key Skills Experience /h3ullib5+ years /b of experience in bmiddleware infrastructure /b roles /liliStrong background in web server administration (bApache, .NET, Tomcat, JBoss, WebLogic /b) /liliExperience with bdeployment, migration, and optimization /b of infrastructure supporting enterprise applications /liliSolid understanding of binfrastructure for integration and web publishing /b /liliHands-on experience with bHAProxy /b /liliFamiliarity with bOpenShift /b and bDevOps practices (Git, Ansible automation) /b /liliKnowledge of bSquid /b is a plus /liliComfortable working with development teams and managing advanced configurations /li /ulh3Profile /h3ulliProactive and solution-oriented /liliStrong communication and collaboration skills /liliAble to take ownership of technical deployments and system improvements /li /ulpIf this role sounds like a good fit for you, please send your latest CV to and let us know your availability for a quick chat. /ph3Seniority level /h3ulliMid-Senior level /li /ulh3Employment type /h3ulliContract /li /ulh3Job function /h3ulliOther, Engineering, and Consulting /li /ulh3Industries /h3ulliIT Services and IT Consulting /li /ul #J-18808-Ljbffr

Are you fluent in English or another European language? Looking for more than just a job maybe a new adventure, a career boost, or a chance to experience life in some of Europes most dynamic destinations? Were hiring for multiple customer service roles in Greece, Portugal, Spain, and Bulgaria with options to work on-site, remotely, or in a hybrid setup. Whether you're ready to relocate or want to stay flexible, this is your opportunity to grow your career while living somewhere sunny, cultural, and full of life. Languages in Demand: Were hiring for roles in: ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. English and/or Dutch, German, French, Italian, Polish, Portuguese, Spanish, Norwegian, Czech, Swedish, Finnish, Flemish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. Whats in It for You: Competitive salary with performance bonuses Relocation package flights & hotel stay covered A welcome bonus to get you started right Housing support and full relocation assistance A fun, international team culture where youll feel welcome The chance to live and work in dream locations whether thats by the beach, in a lively city, or near the mountains What Youll Do: Offer friendly, professional customer support via phone, chat, and email Help customers resolve issues and answer questions efficiently Make every interaction count with empathy, patience, and clear communication What Youll Need: Fluency in English or one of the listed European languages EU citizenship or valid work/residence permit for Greece, Portugal, Spain, or Bulgaria Strong communication and problem-solving skills Willingness to work in a fast-paced, people-first environment Why Choose This Path? Picture this: You log off after a productive day and head to the sea for a sunset swim, a café in the city center, or a weekend trip to explore historic towns and natural wonders. With the perfect mix of work-life balance, cultural experiences, and real career growth, this isnt just a job its your next big step. Ready to take your future abroad? xcskxlj Apply now and start your journey in Greece, Portugal, Spain, or Bulgaria where your skills are valued and your lifestyle gets an upgrade. #J-18808-Ljbffr

pEG Hire Global is hiring for a Customer Support role to join international teams based in Greece and Portugal. This position offers remote or on-site options, requiring good English and one of several listed languages. /ppSuccessful candidates will provide support via phone, chat, and email while ensuring high-quality service. In addition to a competitive salary, benefits include paid relocation, housing support, and a multicultural working environment. /p #J-18808-Ljbffr

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

pMercier Consultancy Group presents a remote opportunity for Spanish-speaking Customer Experts to support Dyson in Greece. You will deliver premium-level assistance across Dyson’s consumer electronics range, handling inquiries via phone, email, and live chat from a remote Greece-based setup. /ppThe role requires native/fluent Spanish, EU work authorization, and experience in customer service or technical support. /p #J-18808-Ljbffr

Who you are: Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud. We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring global IT standards are followed. What you’ll do: As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure. How you’ll make an impact: • Respond to and resolve Service Desk tickets while maintaining SLA compliance., • Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals., • Provide hardware/software troubleshooting for desktops, laptops, and mobile devices., • Perform patch management, vulnerability remediation, and agent maintenance for workstations., • Onboard and offboard employees, including preparing, shipping, and receiving IT equipment., • Support Google Workspace administration, including email, Drive, and account management., • Maintain and support printers, scanners, badge access systems, and meeting rooms., • Track, manage, and maintain IT asset inventory (computers, peripherals, cell phones)., • Manage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades., • Contribute to and maintain IT knowledge base and documentation., • Oversee IT operations for office spaces, LAN rooms, and data closets., • Support networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams., • Assist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.)., • Work with vendors to install and maintain ISP connections, power circuits, and cabling., • Ensure best practices for power, cooling, cabling, and labeling in office IT environments., • Support office expansions, renovations, closures and new site deployments in collaboration with Facilities., • Perform regular audits of IT equipment and infrastructure to maintain operational efficiency., • Participate in incident response and troubleshooting related to workplace IT infrastructure., • Ensure compliance with IT security policies and remediation of identified gaps., • Handle shipping and receiving of IT equipment for new setups and relocations. What you’ll bring to this role: • 1–3 years of previous experience in IT support (service desk, desktop, or infrastructure)., • Post‑secondary diploma/degree in Computer Science, IT, Engineering, or equivalent experience., • Strong knowledge of operating systems (Windows, macOS, Linux/Ubuntu) and proficiency with Google Workspace administration and troubleshooting., • Familiarity with network concepts (LAN, WAN, connectivity) with a preferred understanding of LAN room infrastructure and audio/visual systems., • Relevant IT certifications (CompTIA A+, Network+, etc.) and an understanding/knowledge of ITIL Foundations., • Highly organized team‑player with strong analytical, problem‑solving, and communication skills who can thrive under pressure within a flat organization., • Ability to walk, handle tools, and push, pull, lift, and/or carry objects up to 40 pounds as required for equipment setups., • If you got this far, we hope you’re feeling excited about this role – even if you don’t meet every single requirement, we still encourage you to apply. Why job seekers choose Geotab: • Flex working arrangements, • Home office reimbursement program, • Fantastic state‑of‑the‑art office, • Public transportation reimbursement, • Employer pension contributions, • Generous medical & dental benefits offered to you and family members, • Electric vehicle purchase incentive program, • Subsidized fitness membership, • Co‑pay tuition reimbursement The above are offered to full‑time permanent employees only How we work: We have a flexible hybrid working model with policies to support both in‑person and virtual work. Employees working from home must have a reliable internet connection with at least 50 mb DL/10 mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. We encourage work‑life balance and a supportive culture with online social events, chat rooms and gatherings. We believe that ensuring diversity is fundamental to our future growth and progress. Geotab encourages applications from all qualified individuals and is committed to accommodating people with disabilities during the recruitment and assessment processes. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process, please contact us at By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. xcskxlj Click here to read our Privacy Notice. #J-18808-Ljbffr

Danish-Speaking Tech Ecosystem Customer Support | Spain ABOUT THE ROLE We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in Danish. RESPONSIBILITIES • Handle customer inquiries via phone, chat, and/or email in Danish • Provide accurate, professional, and empathetic support • Follow client guidelines and quality standards • Escalate complex issues appropriately • Maintain accurate records in CRM systems REQUIREMENTS • Fluent in Danish — native or C1/C2 level (mandatory) • EU citizenship, valid EU work permit, or refugee protection status • Strong communication and interpersonal skills • Availability for rotating shifts (Mon–Fri + occasional weekends) • Previous customer service experience is an advantage WHAT WE OFFER • Competitive monthly salary + KPI/performance bonus ️ Full relocation package provided (flight + accommodation support) • Paid initial training • Dynamic multicultural work environment • Career development opportunitiesbr#J-18808-Ljbffr

ppIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. /p h3Responsibilities /h3 ul liSupport Account and Distribution Managers on specific sales or marketing as required. /li liEnsure that all documentation (e.g., purchase orders, customer records) is accurate and up to date to enable timely responses to inquiries and compliance with internal processes. /li liProvide comprehensive sales support to Account and Distributor Managers, including handling sales inquiries, managing pricing requests, order book management and order status updates. /li liAchieve or exceed individual targets to support overall revenue growth. /li liConduct prospecting activities (including cold calling) to identify new opportunities and define the most effective sales approach across diverse industries. /li liLeverage digital tools, innovations, and technology to enhance sales performance and drive business results. /li liProcurement platforms: supplier homologations, upload and download RFIs/RFQs. /li liQualify and manage leads effectively to maximize conversion rates. /li liMaintain and regularly update Salesforce with accurate customer information, interaction, and needs. /li liShare best practices within the Sales Specialist team and Inside Sales team to foster continuous improvement. /li liConnect with customers on service package offerings to drive services growth. /li liCollaborate with Inside Sales team; coordinate hand-off of complex quotes to Account and Distribution Managers. /li liManage online chat ensure all leads are entered into CRM and followed up using standard work process. /li liQuarterly communication to distributors via newsletters. /li liReview and approve translations to ensure quality and consistency. /li /ul h3Candidate Profile /h3 pWe are looking for a proactive, customer-focused profile, able to take ownership and drive results in a fast-paced environment. The role requires strong communication skills, the ability to build effective working relationships and influence stakeholders, as well as the flexibility to adapt to changing priorities while maintaining a results-driven mindset. /p h3Skills / Qualifications /h3 ul liBachelor’s degree in business, engineering, or a related field. /li liMinimum of 3 years of experience in a sales/technical sales and/or service-oriented environment (knowledge of compressed air or related sectors). /li liProficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook). /li liStrong interpersonal, verbal, and written communication skills, including effective telephone communication. /li liAbility to understand and communicate technical concepts clearly to different audiences. /li liFluency in English (written and spoken - level B2). /li liExperience with SAP ERP and Salesforce CRM systems is preferred. /li /ul h3What We Offer /h3 ul liPermanent contract /li liTwo days home office per week after the first six months. /li liUnlimited access to LinkedIn Learning /li liLife insurance /li liPrivate health insurance /li liPension Plan /li liOpportunities for development and growth within a global company /li liAfter one year in the company, you receive 10% of your gross salary in company shares /li /ul h3Special Accommodation /h3 pIf you are a person with a disability and need assistance applying for a job, please submit a request. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you. /p /p #J-18808-Ljbffr

ppbAt Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. /b /ppThe Customer Experience Expert plays a key role in improving and supporting the delivery of a seamless, engaging, and branded experience for clients, consumers, and merchants at the local level. As an individual contributor, this role is responsible for mapping customer journeys, analyzing feedback, identifying improvement opportunities, and supporting the implementation of customer-centric enhancements across teams and processes. The role works closely with local care, product, sales, marketing, and operations functions, while aligning with global customer experience standards. /ph3YOUR NEXT CHALLENGE: /h3pResponsibilities: /ph3Customer Journey Mapping and Experience Analysis /h3pMap and analyze end-to-end customer journeys across Pluxee’s key user groups, including clients, consumers, merchants, and other relevant stakeholders. /ppIdentify moments of friction, confusion, delay, duplication, or opportunity across digital platforms, service channels, operational processes, and customer touchpoints. /ppAnalyze the customer experience from both a business and user perspective, considering usability, accessibility, clarity, emotional impact, service effort, and long-term satisfaction. /ppUse journey insights to highlight where processes, communication, tools, or handovers can be improved. /ppMaintain a structured view of key customer journeys to support prioritization, service improvement, and alignment between care, operations, product, and business teams. /ph3Customer Feedback, Satisfaction Measurement and Insights /h3pSupport the execution and tracking of local customer satisfaction programs, including NPS, CSAT, CES, surveys, feedback loops, and other experience measurement tools, in line with global measurement models. /ppConsolidate customer feedback from surveys, complaints, service interactions, digital channels, care teams, merchants, clients, and internal stakeholders. /ppAnalyze feedback to identify recurring pain points, satisfaction drivers, emerging risks, and improvement opportunities. /ppProduce actionable insights and recommendations to support local decision-making, service improvement, and customer experience priorities. /ppContribute to dashboards, reports, and presentations that translate customer data into clear messages for business, care, operations, and leadership teams. /ph3Process Improvement and Pain Point Resolution /h3pPartner with Customer Care, Operations, Product, Sales, Merchant, Marketing, IT, and other teams to optimize processes and remove pain points in key customer journeys. /ppSupport the definition of improvement actions that reduce customer effort, improve clarity, increase resolution quality, and strengthen service consistency. /ppProvide a customer perspective when reviewing workflows, escalation paths, self-service journeys, communication materials, product features, and operational changes. /ppFollow up on agreed improvement actions and help assess whether they deliver the expected impact on customer satisfaction and experience quality. /ppEscalate recurring or high-impact customer issues to the relevant stakeholders with clear evidence, context, and proposed solutions. /ph3Frontline Communication and Experience Standards /h3pContribute to the development of communication guidelines, knowledge articles, scripts, templates, frequently asked questions, and tone-of-voice standards across frontline channels. /ppEnsure that customer-facing communication is clear, consistent, empathetic, brand-aligned, and adapted to the needs of clients, consumers, merchants, and other user groups. /ppSupport frontline teams in applying a consistent service language across phone, email, chat, social, self-service, and other customer interaction channels. /ppReview customer communication materials to identify unclear wording, unnecessary complexity, or opportunities to improve guidance and reassurance. /ppHelp ensure that experience standards are reflected in both what Pluxee communicates and how it communicates with customers. /ph3Tool, Feature and Journey Roll-Out Support /h3pAssist in the roll-out of new tools, features, digital journeys, service processes, or customer-facing changes by providing a customer experience perspective. /ppValidate the potential UX/UI impact of new solutions, ensuring that changes are understandable, usable, accessible, and aligned with customer needs. /ppParticipate in testing, user feedback collection, pilot reviews, and post-launch analysis where relevant. /ppIdentify adoption risks, customer confusion points, or service impacts linked to new tools, features, or journey changes. /ppProvide recommendations to improve customer guidance, onboarding, support content, and frontline readiness during roll-outs. /ph3Customer Culture, Best Practice Sharing and Experience Advocacy /h3pAct as an internal advocate for customer needs, promoting a service culture focused on quality, empathy, clarity, efficiency, and long-term satisfaction. /ppHelp document and disseminate best practices in customer engagement, journey improvement, feedback usage, and experience delivery. /ppShare customer insights and practical examples with teams to build awareness of how business decisions affect clients, consumers, and merchants. /ppSupport training, workshops, or internal discussions that help teams better understand customer expectations and pain points. /ppContribute to a customer-centric mindset across local teams by ensuring that decisions are informed by customer evidence, feedback, and real journey observations. /ph3YOU ARE A MATCH IF... /h3h3Education: /h3pBachelor’s or Master’s degree in Marketing, Business, Design, Communication, or related field. /ph3Work Experience: /h3p3–5 years of experience in customer experience, service design, customer care, or user research roles. /ppPrevious exposure to customer feedback programs, experience mapping, or service process improvement. /ph3Skills Certifications: /h3pFamiliarity with journey mapping techniques and feedback analysis tools. /ppCompetence in preparing dashboards, reports, and customer insight presentations. /ppExperience in working cross-functionally within commercial or service teams. /ph3Languages: /h3pFluent English and Spanish /ppCustomer Journey Mapping: Ability to document and interpret customer interactions across channels to identify gaps and opportunities. /ppCustomer Feedback Analysis: Skilled in using survey results, contact data, and open feedback to produce actionable recommendations. /ppCX Documentation Standards: Supports consistent application of brand tone, service language, and experience rituals. /ppCross-Team Enablement: Provides insights and materials that help other teams improve customer touchpoints. /ppExperience Testing Support: Contributes to testing or validating new features, communications, or service models from a user perspective. /ph3Why join Pluxee? /h3h3Join an inclusive team /h3pWork at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive. /ppGet space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people. /ph3Make a positive impact /h3pTouch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies. /ph3Grow with us /h3pGet support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills. /p /p #J-18808-Ljbffr

A leading international company is seeking Spanish-speaking candidates for a Customer Support role in Greece. Responsibilities include providing support via phone, email, and chat, and ensuring high customer satisfaction. Ideal candidates will have strong communication skills and a positive mindset. Full training and relocation support are provided, making this an excellent opportunity for career growth.br#J-18808-Ljbffr

Plant Network Optimisation AnalystApplyremote type: Hybrid Remotelocations: Madrid, Community of Madrid, Spain: Milan, Lombardy, Italy: Warsaw, Mazowieckie, Poland: Manchester, Lancashire, United Kingdom: Mechelen, Antwerp, Belgiumtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (30+ days left to apply)job requisition id: JR24050CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. Para una comprensión completa de esta oportunidad y de lo que se requerirá para ser un candidato exitoso, siga leyendo. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.# **Job Description # This role will be responsible for leading CHEP network optimization projects, analyzing the output, and recommending changes to drive the lowest cost solution in a $2B+ supply chain. Utilizing best in class optimization technology and techniques, the individual will develop a supply chain model, analyze various solutions & make recommendations to both global & local Supply Chain & Finance leadership. **Key Responsibilities May Include: * Actively engages with Retail Supply Chain, Operations, Planning, and Logistics partners to understand implications of proposed changes to the CHEP network. • Develop Llamasoft models to assist decision making and direction for proposed changes., • Uses a broad understanding of CHEP supply chain to develop first-level savings projections to determine if new on-site operations will be viable based on market needs and operational/ transportation constraints., • Recommend alternatives and challenge convention to ensure the best solution for both CHEP and the customers is brought forward., • Proactively identify opportunities within the supply chain that will drive exceptional value to both CHEP and the customers, • Drive overall CHEP supply chain design solutions that will reduce supply chain costs and empower further strategic network opportunities in conjunction with other Global Network Planning team members., • Work with business partners to expand current business by demonstrating cost savings and benefits of using CHEP within the supply chain., • Articulate findings of new opportunities to seek buy-in from CHEP senior leadership for approval and implementation., • Analyse various “what-if” supply chain scenarios to prepare a cost/benefit analysis of proposed change **Skills & Knowledge * Experience with supply chain & data analysis • Optimization software skills, • Strong analytical skills, including proficiency with Excel, • Demonstrated ability to develop and foster relationships across multiple functions, • Excellent presentation skills (Tableau experience a plus), • Experience in QlikView applications# **Remote Type **Hybrid Remote# # **Skills to succeed in the role **Adaptability, Continuous Process Improvement, Cost Management, Cost Optimization, Empathy, Experimentation, Financial Forecasting, KPI Reporting, Operational Cost Analysis, Taking Ownership, Teamwork, Understand Customers **We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. xcskxlj Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at #J-18808-Ljbffr

ppGreece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May /p pAre you a native-level Portuguese speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full‑time customer support role serving international users in Portuguese and English. /p h3bKey Responsibilities /b /h3 ul liHandle customer enquiries via phone, email, and chat /li liResolve account, service, and general support queries /li liDeliver a professional and empathetic customer experience /li liMeet quality, productivity, and compliance standards /li /ul h3bRequirements /b /h3 ul liPortuguese proficiency C2 (spoken written) /li liEnglish proficiency B2–C2 /li liCustomer service experience advantageous /li liWillingness to relocate to Athens if required /li /ul h3bWhats on Offer /b /h3 ul liSalary: EUR 1045–1100 gross per month- paid x14 (instead of the typical x12 per calendar year) /li liRemote work within Greece /li liRelocation support for Athens-based candidates /li liPaid training and long-term career growth /li /ul h3bDocuments Accepted /b /h3 ul liEU citizenship /li liFull-purpose specific-purpose work permit card /li liCertificate of Protection (refugees) /li /ul pApply via br/LinkedIn: /p /p #J-18808-Ljbffr

ppbCustomer Support Experts (Polish, Spanish, Italian, French, Portuguese Speakers) /b /ppbLocation: /b Athens, Greece (or remotely from anywhere in Greece)br/bRelocation package included /bbr/bSalary: /b 1,100/month gross + up to 300/month bonus /ppAre you a native or fluent speaker of Polish, Spanish, Italian, French, or Portuguese with at least bB2-level English /b? Ready to kickstart your international career? Join a global customer service leader and start your new chapter in Greece. /ph3What Youll Do /h3ullipProvide high-quality customer support via bphone, chat, and email /b /p /lilipCommunicate in your bnative language /b and bEnglish (B2+) /b /p /lilipResolve customer issues with professionalism and accuracy /p /lilipWork in a bcollaborative, multicultural team /b environment /p /li /ulh3What's in It for You /h3ullipbFull relocation support /b: flight, hotel stay, and housing assistance /p /lilipbHousing bonus and support /b depending on your situation /p /lilipb1,100 gross/month /b + up to b300/month performance bonus /b /p /lilipb14 salaries per year /b (monthly + bEaster and Christmas bonuses /b) /p /lilipb300 bonus /b after 3 months + another b300 bonus /b after 6 months /p /lilipbPrivate health insurance /b /p /lilipbPaid training /b, onboarding, and bfree Greek language lessons /b /p /lilipbCareer growth opportunities /b within a stable international company /p /lilipbWork remotely from anywhere in Greece /b /p /li /ulpWhether you're seeking a bfresh start /b, binternational experience /b, or a bnew adventure /b, this is your chance to live and work in beautiful Greece from Athens or anywhere in the country while growing your career. /p /p #J-18808-Ljbffr

ph3German-Speaking Tech Ecosystem Customer Support | Spain /h3pWe are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in German. /ph3RESPONSIBILITIES /h3ulliHandle customer inquiries via phone, chat, and/or email in German /liliProvide accurate, professional, and empathetic support /liliFollow client guidelines and quality standards /liliEscalate complex issues appropriately /liliMaintain accurate records in CRM systems /li /ulh3REQUIREMENTS /h3ulliFluent in German — native or C1/C2 level (mandatory) /liliEU citizenship, valid EU work permit, or refugee protection status /liliStrong communication and interpersonal skills /liliAvailability for rotating shifts (Mon–Fri + occasional weekends) /liliPrevious customer service experience is an advantage /li /ulh3WHAT WE OFFER /h3ulliCompetitive monthly salary + KPI/performance bonus /liliFull relocation package provided (flight + accommodation support) /liliPaid initial training /liliDynamic multicultural work environment /liliCareer development opportunities /li /ul /p #J-18808-Ljbffr

User Journey Specialist Fraud ControlBewerbenremote type: Hybridlocations: Madridtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R5333At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.Unbefristet festangestellt Job Description:The Customer Experience Expert plays a key role in improving and supporting the delivery of a seamless, engaging, and branded experience for clients, consumers, and merchants at the local level. As an individual contributor, this role is responsible for mapping customer journeys, analyzing feedback, identifying improvement opportunities, and supporting the implementation of customer-centric enhancements across teams and processes. The role works closely with local care, product, sales, marketing, and operations functions, while aligning with global customer experience standards.YOUR NEXT CHALLENGE Responsibilities: Customer Journey Mapping and Experience Analysis Map and analyze end-to-end customer journeys across Pluxee’s key user groups, including clients, consumers, merchants, and other relevant stakeholders. Identify moments of friction, confusion, delay, duplication, or opportunity across digital platforms, service channels, operational processes, and customer touchpoints. Analyze the customer experience from both a business and user perspective, considering usability, accessibility, clarity, emotional impact, service effort, and long-term satisfaction. Use journey insights to highlight where processes, communication, tools, or handovers can be improved. Maintain a structured view of key customer journeys to support prioritization, service improvement, and alignment between care, operations, product, and business teams. Customer Feedback, Satisfaction Measurement and Insights Support the execution and tracking of local customer satisfaction programs, including NPS, CSAT, CES, surveys, feedback loops, and other experience measurement tools, in line with global measurement models. Consolidate customer feedback from surveys, complaints, service interactions, digital channels, care teams, merchants, clients, and internal stakeholders. Analyze feedback to identify recurring pain points, satisfaction drivers, emerging risks, and improvement opportunities. Produce actionable insights and recommendations to support local decision-making, service improvement, and customer experience priorities. Contribute to dashboards, reports, and presentations that translate customer data into clear messages for business, care, operations, and leadership teams. Process Improvement and Pain Point Resolution Partner with Customer Care, Operations, Product, Sales, Merchant, Marketing, IT, and other teams to optimize processes and remove pain points in key customer journeys. Support the definition of improvement actions that reduce customer effort, improve clarity, increase resolution quality, and strengthen service consistency. Provide a customer perspective when reviewing workflows, escalation paths, self-service journeys, communication materials, product features, and operational changes. Follow up on agreed improvement actions and help assess whether they deliver the expected impact on customer satisfaction and experience quality. Escalate recurring or high-impact customer issues to the relevant stakeholders with clear evidence, context, and proposed solutions. Frontline Communication and Experience Standards Contribute to the development of communication guidelines, knowledge articles, scripts, templates, frequently asked questions, and tone-of-voice standards across frontline channels. Ensure that customer-facing communication is clear, consistent, empathetic, brand-aligned, and adapted to the needs of clients, consumers, merchants, and other user groups. Support frontline teams in applying a consistent service language across phone, email, chat, social, self-service, and other customer interaction channels. Review customer communication materials to identify unclear wording, unnecessary complexity, or opportunities to improve guidance and reassurance. Help ensure that experience standards are reflected in both what Pluxee communicates and how it communicates with customers. Tool, Feature and Journey Roll-Out Support Assist in the roll-out of new tools, features, digital journeys, service processes, or customer-facing changes by providing a customer experience perspective. Validate the potential UX/UI impact of new solutions, ensuring that changes are understandable, usable, accessible, and aligned with customer needs. Participate in testing, user feedback collection, pilot reviews, and post-launch analysis where relevant. Identify adoption risks, customer confusion points, or service impacts linked to new tools, features, or journey changes. Provide recommendations to improve customer guidance, onboarding, support content, and frontline readiness during roll-outs. Customer Culture, Best Practice Sharing and Experience Advocacy Act as an internal advocate for customer needs, promoting a service culture focused on quality, empathy, clarity, efficiency, and long-term satisfaction. Help document and disseminate best practices in customer engagement, journey improvement, feedback usage, and experience delivery. Share customer insights and practical examples with teams to build awareness of how business decisions affect clients, consumers, and merchants. Support training, workshops, or internal discussions that help teams better understand customer expectations and pain points. Contribute to a customer-centric mindset across local teams by ensuring that decisions are informed by customer evidence, feedback, and real journey observations. YOU ARE A MATCH IF... Education: Bachelor’s or Master’s degree in Marketing, Business, Design, Communication, or related field. Work Experience: 3–5 years of experience in customer experience, service design, customer care, or user research roles. Previous exposure to customer feedback programs, experience mapping, or service process improvement. Skills Certifications: Familiarity with journey mapping techniques and feedback analysis tools. Competence in preparing dashboards, reports, and customer insight presentations. Experience in working cross-functionally within commercial or service teams. Languages: Fluent English and Spanish Competencies: Customer Journey Mapping Ability to document and interpret customer interactions across channels to identify gaps and opportunities. Customer Feedback Analysis Skilled in using survey results, contact data, and open feedback to produce actionable recommendations. CX Documentation Standards Supports consistent application of brand tone, service language, and experience rituals. Cross-Team Enablement Provides insights and materials that help other teams improve customer touchpoints. Experience Testing Support Contributes to testing or validating new features, communications, or service models from a user perspective. Why join Pluxee? Join an inclusive teamWork at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.Turn inspiration into possibilityGet space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.Make a positive impactTouch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.Grow with usGet support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.br#J-18808-Ljbffr

ph3Job Category /h3 pSales /p h3Job Details /h3 h3About Salesforce /h3 pSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. /p pReady to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. /p h3About the Role /h3 pbProduction experience required. Builder mindset non-negotiable. /b /p pSalesforce is hiring Forward Deployed Engineers - experienced bTechnical Builders /b who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (bStrategic Builder /b - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment - shipping solutions customers depend on. /p h3The Builder Experience /h3 ul libAI-Powered Development: /b Ship real customer solutions, supported by best-in-class AI tools - Cursor, Claude, and Salesforce coding products like Vibes - embedded into your day-to-day workflow. /li libCollaborative Delivery: /b You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself. /li libFrontier Access: /bOur agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months - spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. /li libContinuous Innovation: /b You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers. /li /ul h3What You'll Actually Be Building /h3 ul liDevelop AI agents and experiences that take real actions for real organizations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it. /li liDesign agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques. /li liOwn technical components end-to-end: from architecture choice to deployed, validated, and observable in production. /li liBuild and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output /li liBuild and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes. /li liContribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months. /li liCo-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before. /li liSurface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop. /li liPartner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship. /li /ul h3You're Our Forward Deployed Engineer If... /h3 ul liYou bhave a degree in Computer Science or a related field /b /li liYou have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models /li liYou have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) - this is a requirement, not a nice-to-have. /li liProven experiencemanaging and delivering customer-facing projectsb within Public Sector, Higher Education, or Nonprofit environments /b /li liYou're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex - and willing to add to that list as the work demands. /li liYou've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change. /li liYou understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them. /li liYou can hold your own in a room with sales teams and customer architects. /li liYou ship quality code and evaluate AI outputs with engineering rigor. /li liYou actively tinker with the evolving AI/data landscape - piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next. /li liYou thrive in the group chat that's building something, not just talking about it. /li liYou're excited to travel ~25% of the time, working directly alongside customers. /li /ul h3Nice‑to‑Haves /h3 ul liSalesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist) /li liFamiliarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns /li liHands-on with cloud data platforms (Snowflake, Databricks, BigQuery) /li liExperience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments /li /ul h3Unleash Your Potential /h3 pWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. /p h3Accommodations /h3 pIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . /p pPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. /p h3Posting Statement /h3 pSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. /p /p #J-18808-Ljbffr

ppWe\u2019re hiring a bTalent Acquisition Partner /b to support our client, hiring across bEMEA. /b /p /brpIt\u2019s a broad role covering go-to-market and sales roles. /p /brpThis is a bHybrid /b role with some office time in bMadrid (3 days per week). /b /p /brpYou\u2019ll be a true partner to the business, sourcing top talent, optimising processes, and delivering quality hires fast. Your work will be very visible as part of our delivery team for this bEnterprise /b client. /p /brh3What You\u2019ll Do /h3 /brul /brliOwn end-to-end hiring across several key business areas /li /brliManage the data as we hire, looking for more than just activity - helping managers make better decisions /li /brliBuild trusted partnerships with hiring managers /li /brliSource top talent through creative and strategic methods /li /brliDeliver a seamless, high-quality candidate experience /li /brliDrive continuous improvement in how we hire /li /brliHelp build out recruitment strategies that will support hiring over the next 12 to 24 months /li /br /ul /brh3What You Bring /h3 /brul /brlib5+ years /b in full-cycle recruitment /li /brliConfident working independently and managing stakeholders /li /brliHands-on sourcing experience across passive and active talent pools /li /brliDriven, adaptable, and outcomes-focused /li /brliBuild real bTrust /b with our client /li /br /ul /brpThis is a bfixed-term contract /b with the chance to extend. /p /brpIf this sounds like you, apply here or message me directly. Let\u2019s chat! /p /p #J-18808-Ljbffr

ph3bJob Overview /b /h3 pWe are looking for a motivated and customer-focused bDutch-speaking Customer Support Specialist /b to join our growing team in Madrid. In this role, you will be the first point of contact for Dutch-speaking customers, ensuring a high-quality support experience and maintaining customer satisfaction. /p h3bKey Responsibilities /b /h3 ul lipProvide excellent customer support via phone, email, and chat in bDutch and English /b /p /li lipHandle customer inquiries, complaints, and requests in a professional and timely manner /p /li lipTroubleshoot issues and provide appropriate solutions or escalates when necessary /p /li lipMaintain accurate records of customer interactions in the system /p /li lipEnsure customer satisfaction by delivering a high standard of service /p /li lipWork closely with internal teams to resolve complex cases /p /li lipMeet performance targets and KPIs (response time, resolution rate, customer satisfaction) /p /li /ul h3bRequirements /b /h3 ul lipbFluency in Dutch (C2 level) /b and good command of English (B2 or higher) /p /li lipPrevious experience in customer support or a client-facing role is an advantage /p /li lipStrong communication and problem‑solving skills /p /li lipAbility to work in a fast‑paced environment /p /li lipBasic computer skills and familiarity with CRM systems /p /li lipTeam player with a proactive attitude /p /li /ul h3bWhat We Offer /b /h3 ul lipCompetitive salary package /p /li lipRelocation support (if applicable) /p /li lipModern office in Madrid /p /li lipInternational and multicultural work environment /p /li lipCareer development opportunities /p /li lipTraining and continuous learning /p /li /ul h3bPreferred Profile /b /h3 ul lipCustomer-oriented mindset /p /li lipStrong attention to detail /p /li lipAbility to remain calm under pressure /p /li lipFlexible and adaptable /p /li /ul /p #J-18808-Ljbffr

pDanish-speaking Cloud Solutions Specialist role in Spain. You will join a multilingual team delivering high-quality support in Danish across phone, chat, and email in a fast-paced, international environment. /ppResponsibilities include handling inquiries, providing accurate assistance, following client guidelines, escalating complex issues, and maintaining CRM records. Relocation support, paid training, and KPI-based bonuses are offered. /p #J-18808-Ljbffr

ph3bWhat You'll Do /b /h3 ul liSupport Spanish-speaking customers via phone, chat, and email with empathy and professionalism /li liTroubleshoot technical and service issues (full training provided!) /li liKeep accurate records and help improve the customer experience /li liCollaborate with a young, dynamic, and multicultural team /li /ul h3bWhat We're Looking For /b /h3 ul liSpanish at C2 level and English at B2 or above /li liStrong communication and problem-solving skills /li liPositive attitude, curiosity, and eagerness to learn /li liNo prior experience required we will train you! /li liMust reside in Greece or be willing to relocate (remote work only from Greece) /li /ul h3bWhat You'll Get /b /h3 ul liCompetitive monthly salary /li liFlexible remote work from anywhere in Greece /li libRelocation package including: /b ul liFree one-way flight to Athens /li liTwo weeks of paid hotel accommodation upon arrival /li liSupport from our real estate agency to help you find your new home after the hotel stay (please note that rent will be at your own expense) /li /ul /li liReal career development opportunities /li liA young, multicultural, and dynamic work environment with colleagues from all over the world /li /ul pbEscape the cold and start your Mediterranean adventure! /bbr/Imagine weekdays spent helping customers and weekends island hopping, enjoying fresh seafood, and watching sunsets over the Acropolis. /p pbMore than a job its a lifestyle. /b /p /p #J-18808-Ljbffr

ppbRole: /b Spanish-Speaking Client Support Advisor /p pbLocation: /b Lisbon, Portugal /p pbType: /b Full-time (40h/week) /p pbStart Date: /b October 2025 /p h3What You'll Be Doing /h3 ul liManaging bookings, creating, updating, or canceling reservations. /li liGuiding customers via phone, email, or chat with professional and friendly support. /li liAssisting with special services (VIP clients, mobility support, or tailored travel needs). /li liHandling claims such as delays, cancellations, or strikes with empathy and efficiency. /li liProviding accurate, real-time information to help customers make confident decisions. /li liGoing above and beyond so that every interaction feels personal and memorable. /li /ul h3What Makes You a Great Fit /h3 ul liFluency in bSpanish (C1) /b and strong command of bEnglish (B2) /b, both spoken and written. /li liA natural communicator with excellent interpersonal skills and a positive, team-oriented mindset. /li liPrevious experience with bGDS tools /b (Amadeus, Galileo, Sabre) is highly valued. /li liAt least b6 months experience /b in customer service, tourism, or travel-related roles preferred. /li liAbove all, a willingness to learn, grow, and bring energy to every interaction. /li /ul h3Why Join Us in Lisbon? /h3 ul liCompetitive salary with additional performance bonuses. /li liA bcentral Lisbon office /b, easily accessible and surrounded by the city vibrant culture. /li liPaid training to set you up for success from day one. /li liClear career progression with b80% of our leaders promoted internally /b. /li liLearning and leadership programs to fuel your professional growth. /li /ul h3Diversity Equal Opportunity /h3 pWe believe in one global team. Our recruitment and workplace practices are inclusive and respectful of all individuals regardless of race, gender, age, nationality, disability, religion, or orientation. Everyone deserves the chance to thrive and we're here to make that happen. /p /p #J-18808-Ljbffr

ppWe're hiring Customer Support to join international teams based in Greece and Portugal, with remote or on-site options available. /p h3Languages We're Hiring For /h3 pGood English and one of the following: /p pDutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish and Danish, /p h3What's in it for you /h3 ul liCompetitive salary and performance bonuses /li liPaid relocation package: flights and Hotel accommodation /li liWelcome bonus /li liHousing support and full relocation assistance /li liMulticultural and inclusive team environment /li liWork and live in Greece or Portugal /li /ul h3Your Responsibilities /h3 ul liSupport customers via phone, chat, and email /li liResolve issues efficiently and professionally /li liEnsure high-quality service and satisfaction /li /ul h3What You'll Need /h3 ul liGood English and one of the listed languages /li liEU citizenship or valid work/residency permit in Greece or Portugal /li /ul /p #J-18808-Ljbffr

ppbBuscamos una persona para el equipo de Customer Experience que acompañe a nuestros alumnos de Formación Profesional durante todo su recorrido formativo, asegurando una experiencia cercana, fluida y diferencial desde el primer día hasta la finalización del programa. /b /p pbNo será un perfil administrativo ni de matriculación, sino un referente de experiencia y acompañamiento. Su misión será garantizar que cada alumno se sienta informado, escuchado y apoyado en cada etapa del curso. /b /p pbEste rol combina atención al alumno, seguimiento personalizado y comunicación activa. La persona seleccionada deberá anticiparse a necesidades, detectar posibles fricciones en el journey del estudiante y trabajar de forma coordinada con otros equipos para ofrecer soluciones rápidas y eficaces. /b /p pbEl objetivo no es solo resolver dudas, sino generar confianza, compromiso y una experiencia memorable. /b /p h3Tareas /h3 h3🤝 Acompañamiento y seguimiento del alumno /h3 ul libAtender consultas de alumnos a través de los diferentes canales (chat, email, teléfono) /b /li libRealizar seguimiento proactivo de alumnos durante el curso. /b /li libDetectar posibles bloqueos, desmotivación o situaciones de riesgo y activar acciones de acompañamiento. /b /li libGarantizar que el alumno conoce fechas clave, procesos importantes y recursos disponibles. /b /li libRecoger feedback y trasladarlo internamente para mejorar la experiencia. /b /li /ul h3 Comunicación con el alumnado /h3 ul libRedactar y enviar comunicaciones clave a lo largo del curso (bienvenida, recordatorios, hitos académicos, formación en empresa, convocatorias, etc.). /b /li libCoordinar newsletters o comunicaciones periódicas en modalidad online. /b /li libAsegurar claridad, coherencia y tono cercano en todos los mensajes. /b /li libSegmentar comunicaciones según modalidad o momento del alumno. /b /li /ul h3 Coordinación interna y mejora continua /h3 ul libTrabajar estrechamente con los equipos Académico, Finanzas y Dirección para trasladar incidencias o necesidades detectadas. /b /li libIdentificar puntos de fricción en la experiencia del alumno y proponer mejoras. /b /li libContribuir al diseño y evolución del customer journey. /b /li /ul h3Requisitos /h3 ul libExperiencia previa en roles de atención al cliente o soporte académico, preferiblemente en un entorno educativo, o en entornos digitales. /b /li libHabilidades de comunicación verbal y escrita excepcionales en español /b /li libExperiencia en comunicación (emailing, newsletters, comunidad). /b /li libCapacidad para trabajar en equipo y de forma autónoma, con un enfoque en la resolución de problemas. /b /li libConocimientos en herramientas de gestión académica y plataformas digitales de aprendizaje. /b /li libMentalidad orientada a mejora continua. /b /li libActitud positiva, empática y orientada al servicio. /b /li libClara vocación de acompañamiento y orientación al alumno. /b /li /ul /p #J-18808-Ljbffr

pQuince in Madrid is seeking a founding member of our Customer Experience team to deliver thoughtful, high‑quality service across phone, chat, email, and social channels by solving problems with empathy and guiding customers authentically. /ppThis hybrid role offers growth paths in specialization and leadership, a guaranteed-hour schedule, three weeks of training, and a competitive package including €14.50 per hour and a monthly performance bonus. /p #J-18808-Ljbffr

h3Customer Support Agent – Portuguese Market /h3h3About the job Customer Support Agent – Portuguese Market /h3pGreece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May /ppAre you a native-level Portuguese speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in Portuguese and English. /ph3strongKey Responsibilities /strong /h3pHandle customer enquiries via phone, email, and chat /ppResolve account, service, and general support queries /ppDeliver a professional and empathetic customer experience /ppMeet quality, productivity, and compliance standards /ph3strongRequirements /strong /h3pPortuguese proficiency C2 (spoken written) /ppWillingness to relocate to Athens if required /ph3strongWhats on Offer /strong /h3pSalary: EUR 1045–1100 gross per month- paid x14 (instead of the typical x12 per calendar year) /ppRemote work within Greece /ppRelocation support for Athens-based candidates /ppPaid training and long-term career growth /ph3strongDocuments Accepted /strong /h3pFull-purpose specific-purpose work permit card /p #J-18808-Ljbffr

p pBased in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the PL. /p h3Role Overview /h3 pAs an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness. /p h3Key Qualifications /h3 ul liSpanish Proficiency: Ability to read and write in Spanish with a high degree of competency, as Spanish is the focus language for this project. /li liPersonal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment. /li liSchedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team. /li liExceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality. /li liCreative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities. /li liStrong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections. /li liMeticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and overnarrating. /li liExcellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers. /li liFeedback: Ability to provide constructive feedback and detailed annotations. /li liCommunication: Excellent communication and collaboration skills. /li liIndependence: Self-motivated and able to work independently in a remote setting. /li liTechnical Setup: Desktop/Laptop set up with a good internet connection. /li /ul h3Description /h3 ul liIn this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. /li /ul h3Your day-to-day work will involve /h3 ul liDesigning and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences. /li liEvaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied. /li liAnalyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations. /li liAssessing Integration quality to ensure personal data is woven naturally into the response without robotic "overnarrating". /li liRigorously evaluating and stacking-ranking two model responses side-by-side (SxS) to determine which is overall more helpful, easy to use, and enjoyable. /li liWriting clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation. /li liExtracting and verifying "Debug Info" from the model to confirm that chat summaries and data sources were properly utilized. /li liMaintaining strict data hygiene by deleting evaluation conversations to prevent them from polluting your future chat history. /li /ul h3Education Experience /h3 ul liBS/BA degree or equivalent experience in a relevant field (e.g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field). /li liExperience in data annotation, AI quality evaluation, content moderation, or a related role is strongly preferred. /li liCommitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST. (We have 2 options of time commitment: 30 hrs/week or 40 hrs/week) /li liEngagement type: Contractor /li liEngagement Length: 3 months /li /ul pbAfter applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. /b /p pKnow amazing talent? Refer them at turing.com/referrals, and earn money from your network. /p /p #J-18808-Ljbffr

pCross Border Talents is seeking a Bilingual Customer Support Representative to join a Sales Project and work fully remotely from anywhere in Greece. You will handle Spanish-language customer interactions via phone, email, and chat, promote products, and ensure customer satisfaction while collaborating with internal teams. /ppThe ideal candidate has Spanish C1/C2, English B2+, and proven sales experience, with a proactive, goal-oriented mindset and strong communication and problem-solving skills. /p #J-18808-Ljbffr

German‑Speaking Tech Ecosystem Customer Support | Spain Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto. About the role We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high‑quality support in German. Responsibilities • Handle customer inquiries via phone, chat, and/or email in German, • Provide accurate, professional, and empathetic support, • Follow client guidelines and quality standards, • Escalate complex issues appropriately, • Maintain accurate records in CRM systems Requirements • Fluent in German — native or C1/C2 level (mandatory), • EU citizenship, valid EU work permit, or refugee protection status, • Strong communication and interpersonal skills, • Availability for rotating shifts (Mon–Fri + occasional weekends), • Previous customer service experience is an advantage xcskxlj What we offer • Competitive monthly salary + KPI/performance bonus, • Full relocation package provided (flight + accommodation support), • Paid initial training, • Dynamic multicultural work environment, • Career development opportunities #J-18808-Ljbffr

A recruitment agency is seeking Hebrew speakers for a role in Lisbon, Portugal. Responsibilities include providing high-level client support through chat, email, and phone, alongside pre and post-sales assistance in digital advertising. Ideal candidates should possess native Hebrew proficiency, good English skills, and solid analytical abilities. Benefits include health insurance from day one, training investments, and potential bonuses. Applicants must have EU citizenship or a work permit for Portugal.br#J-18808-Ljbffr

Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include AI, Blockchain, IoT, Advanced Robotics and self‑driving cars, where Ubuntu is the preferred development platform. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. The role of a Sales Development Representative at Canonical Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard‑working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. What your day will look like • Handle inbound customer inquiries across email, phone and chat, • Execute outbound sales & marketing campaigns, • Travel to events and conferences worldwide, presenting on booths and driving face‑to‑face marketing and sales opportunities, • Collaborate across multiple teams and senior stakeholders to drive results, • Work directly with marketing on campaigns, • Research information about prospective customers, • Generate a multi‑million pound pipeline, • Identify prospects and market trends, • Help define the processes and policies for the team, • Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities, • Accurately create, update, maintain and nurture leads on global opportunities What we are looking for in you • Excellent academic results at school and university, • Passion for business and technology, • Commitment to continuous learning and improvement – curious, flexible, scientific, • Creative problem solving and cross‑team collaboration, • Verbal and written communication skills, • Result driven with an over‑achiever spirit, • Persistence & perseverance What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. • Personal learning and development budget of 2,000USD per year, • Annual compensation review, • Recognition rewards, • Annual holiday leave, • Parental Leave, • Employee Assistance Programme, • Opportunity to travel to new locations to meet colleagues at 'sprints', • Priority Pass for travel and travel upgrades for long haul company events Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. xcskxlj Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr

pTorrey Holistics is seeking a Czech-speaking Customer Support Representative for a hospitality client. The role begins with on-site work in Athens for 3 months, then transitions to remote work from anywhere in Greece. /ppThis is an entry-level position with fully paid training and relocation support. You will provide Czech-language support through phone, email, and chat, handling reservations and inquiries, and ensuring high customer satisfaction. /p #J-18808-Ljbffr

ph3Overview /h3 pWe're hiring Customer Support to join international teams based in Greece and Portugal, with remote or on-site options available. /p h3Languages we're hiring for /h3 pLanguages we're hiring for: Good English and one of the following: /p ul liDutch /li liFrench /li liGerman /li liItalian /li liPolish /li liNorwegian /li liCzech /li liPortuguese /li liSpanish /li liSwedish /li liFinnish /li liDanish /li /ul h3What's in it for you /h3 ul liCompetitive salary and performance bonuses /li liPaid relocation package: flights and Hotel accommodation /li liWelcome bonus /li liHousing support and full relocation assistance /li liMulticultural and inclusive team environment /li liWork and live in Greece or Portugal /li /ul h3Your Responsibilities /h3 ul liSupport customers via phone, chat, and email /li liResolve issues efficiently and professionally /li liEnsure high-quality service and satisfaction /li /ul h3What You'll Need /h3 ul liGood English and one of the listed languages /li liEU citizenship or valid work/residency permit in Greece or Portugal /li /ul /p #J-18808-Ljbffr

We're hiring Customer Support to join international teams based in Greece and Portugal, with remote or on-site options available. Languages We're Hiring For: Good English and one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish and Danish, What's in it for you: • Competitive salary and performance bonuses, • Paid relocation package: flights and Hotel accommodation, • Welcome bonus, • Housing support and full relocation assistance, • Multicultural and inclusive team environment, • Work and live in Greece or Portugal Your Responsibilities: • Support customers via phone, chat, and email, • Resolve issues efficiently and professionally, • Ensure high-quality service and satisfaction xcskxlj What You'll Need: • Good English and one of the listed languages, • EU citizenship or valid work/residency permit in Greece or Portugal ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

Danish-Speaking Cloud Solutions Specialist | Spain ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. We are recruiting on behalf of a leading international BPO/customer experience company based in Spain. You will join a multilingual team delivering high-quality support in Danish. Responsibilities • Handle customer inquiries via phone, chat, and/or email in Danish, • Provide accurate, professional, and empathetic support, • Follow client guidelines and quality standards, • Escalate complex issues appropriately, • Maintain accurate records in CRM systems Requirements • Fluent in Danish — native or C1/C2 level (mandatory), • EU citizenship, valid EU work permit, or refugee protection status, • Strong communication and interpersonal skills, • Availability for rotating shifts (Mon–Fri + occasional weekends), • Previous customer service experience is an advantage What xcskxlj We Offer • Competitive monthly salary + KPI/performance bonus, • Full relocation package provided (flight + accommodation support), • Paid initial training, • Dynamic multicultural work environment, • Career development opportunities #J-18808-Ljbffr

ppbMultilingual Customer Support Agent Portugal, Spain, Greece Malta /b /p pAre you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hiring motivated and service-oriented individuals to join our expanding customer support teams across Portugal, Spain, Greece, and Malta. /p pbAvailable Work Models: /b /p ul libRemote /b: Work from anywhere within the hiring country /li libHybrid /b: Combine the comfort of working from home with the energy of the office /li libOn-site /b: Be part of a dynamic, multicultural office environment /li /ul pbLocations: /b Portugal, Spain, Greece, and Malta /p pbBenefits Perks: /b /p ul liCompetitive salary with bperformance-based bonuses /b /li libWelcome bonus /b /li libRelocation package /b, including bflight tickets and accommodation /b /li liWork in some of Europe's most attractive locations with a high quality of life /li /ul pbKey Responsibilities: /b /p ul liSupport customers via bphone, email, and live chat /b /li liProvide accurate product information and effective solutions /li liEnsure high levels of customer satisfaction and maintain service quality /li /ul pbRequirements: /b /p ul liFluency in bEnglish /b and at least one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian /li liExcellent communication and problem-solving skills /li libEU citizenship /b or valid bwork/residency permit /b in one of the listed countries /li /ul pbApply now by emailing: /b /p /p #J-18808-Ljbffr

About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xkdbapo Join us in delivering exceptional support to our Infinni platform users!

ppLocation: Madrid, Madrid, Spain /p pCustomer Service Quotes Representative /p pCommScope is a global leader in network infrastructure, providing innovative solutions for telecom and enterprise applications. We help businesses stay connected and deliver critical services across industries, and we are committed to building a better-connected world. /p pWe are looking for a candidate for a Customer Service Quotes Representative role to be part of our dynamic team, helping deliver top-quality customer service while managing critical pricing and order processes. The candidate shall be based in Spain working 3 days a week (Tuesday, Wednesday, and Thursday) in our office and 2 days homeworking (Monday and Friday). /p pAs a Customer Service Quotes Representative at CommScope, you will take ownership of customer inquiries, manage the end-to-end order process, and handle project-specific pricing strategies to ensure smooth operations and profitability. You will collaborate with both internal stakeholders (Sales, Product Management, Customer Service, Finance) and external business partners to ensure that orders are processed accurately, timely, and aligned with company financial targets. The role requires strong organizational skills, the ability to multitask, and a deep understanding of pricing and order management. /p pYou will handle customer inquiries via phone, chat, and email quickly and accurately. Enter and manage purchase orders in the ERP system, resolving any issues and overseeing the entire order process. Stay updated on products and market trends through training and meetings. Approve project pricing requests, manage discounts, and ensure financial targets are met. Analyze project profitability, adjust pricing, and ensure competitive positioning. Audit credit requests and provide detailed pricing analysis. Monitor competitor activity, report pricing conflicts, and collaborate on pricing tasks. Ensure the security and accuracy of pricing data, contribute to process improvements, and provide pricing updates to internal teams and stakeholders. Monitor key metrics like profitability and discounts for accurate reporting. /p h3Required Qualifications for Consideration /h3 ul liFluency in English is required; knowledge of Spanish, French, or other languages is considered an advantage. /li liProven experience in project pricing, order management, or a related field. /li liStrong analytical skills with the ability to calculate and assess profitability and pricing. /li liExpertise in ERP systems, MS Dynamics, SAP and data integrity management. /li liExcellent communication skills, both verbal and written, with the ability to interact with cross-functional teams and external partners. /li liAbility to manage multiple priorities and meet deadlines in a fast-paced environment. /li liDetail-oriented with a high level of accuracy in pricing, data entry, and order management. /li liKnowledge of pricing strategies and competitor analysis in a technical or production environment. /li /ul pLearn more about how we're on a quest to connect the future and build what's next. /p /p #J-18808-Ljbffr

ppJamesEdition is the leading marketplace for luxury: homes, yachts, jets, cars, and collectibles, listed by partners and sellers worldwide. We're building a Madrid office, and this role is based there. /p h3What You’ll Do /h3 ul liResolve customer tickets across email and chat, investigating root causes rather than patching symptoms /li liReview and improve the AI agent’s responses, handle its escalations, and close the gaps it misses /li liTriage incoming tickets, judge what’s urgent, and route the rest /li liHandle moderation queries (reviewing listings and content that need a human call) /li liKeep the knowledge base accurate and up to date /li liSpot recurring problems and surface them to product, sales, and engineering to fix at the source /li /ul h3What we’re looking for /h3 ul liFluent, professional English (Spanish, French, German, or Italian is a plus) /li liPrior support or ops experience, ideally at a marketplace or SaaS platform /li liHands‑on with a CRM or support tool (HubSpot, Intercom, Zendesk, Freshdesk, Help Scout, or Gorgias) /li liMethodical, detail‑oriented, and calm under pressure /li liSelf‑directed but collaborative, comfortable owning a problem end to end /li liGenuinely curious about how the product and systems work /li liAt ease in a fast‑changing environment /li /ul /p #J-18808-Ljbffr

ppGeotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. /p pGeotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. /p pOur team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities—ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. /p h3Who you are: /h3 pWe are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Training Specialist who will be responsible for developing and facilitating world‑class training for our resellers, customers, and employees—helping them unlock the full value of the Geotab product suite. If you love empowering people through learning and are keen to join an industry leader — we would love to hear from you! /p h3What you'll do: /h3 pAs a Training Specialist, your key area of responsibility will be developing and delivering training programs that drive satisfaction and loyalty across Geotab’s reseller, customer, and employee audiences. You will be responsible for mapping training plans, initiating and delivering comprehensive onboarding and technical training, and adapting curricula to diverse audiences using a variety of modalities. You will also develop learning materials in line with business needs, act as a product subject matter expert, and support the implementation and utilization of Geotab’s LMS platform, myLearning. /p pTo be successful in this role you will be a strong communicator with high attention to detail, the ability to adapt to diverse audiences, and a genuine passion for enabling others to succeed. You will need to work closely with partners, customers, product management, and development teams — translating feedback and insights to continuously improve the training experience and support Geotab’s global strategic initiatives. /p h3How you'll make an impact: /h3 ul liAssist in mapping training plans for employees, customers and resellers. /li liInitiate and deliver comprehensive onboarding processes and technical training to partners and customers. /li liLearn and apply new delivery methods with the help of senior training specialists, adapting training curriculums (outsourced and/or in‑house) to diverse audiences. /li liDevelop material in line with business needs. /li liAct as a competence guide for partners. /li liAssist in the successful implementation and utilization of the LMS system (myLearning) alongside internal teams. /li liEnsure all materials and services are available and adapted to the audience. /li liMaintain accurate customer interaction documentation and quality case management records. /li liFacilitate customer feedback and follow through. /li liUnderstand partner and customer needs and transfer the information to other Geotab teams (e.g. Product management, Development, others). /li liAct as product SME within the team. /li liAllow partners and customers to work with Geotab products in scalable and efficient ways. /li liStay up-to-date on the latest Geotab solutions. /li liSupport Geotab global strategic initiatives. /li liFluency written and verbal communication in English, Portuguese and French. /li /ul h3What you'll bring to this role: /h3 ul liDegree in business, education, or a related field, or equivalent combination of education and work experience. /li liExperience delivering training across a variety of modalities. /li liBilingual proficiency — English is required; additional languages are a plus. /li liStrong aptitude for learning and navigating new software platforms quickly and independently. /li liExcellent verbal and written communication skills, with demonstrated active listening and empathy. /li liHigh attention to detail with strong organizational skills and the ability to plan, prioritize, and execute efficiently without sacrificing quality. /li liAbility to proactively identify and resolve challenges independently, with a growing track record of implementing effective solutions. /li liDemonstrated ability to anticipate customer needs and mitigate issues before they escalate. /li liThorough product knowledge orientation — able to quickly build expertise and provide accurate, informed guidance. /li liCollaborative team player who actively shares information and contributes to shared goals. /li liAbility to travel up to 25% for multiple weeks at certain global locations. /li /ul pbPlease note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. /b /p h3How we work: /h3 pAt Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50 mb‑DL/10 mb‑UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! /p pWe believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. /p /p #J-18808-Ljbffr

pph3Strength in Trust /h3pOneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. /p /ppstrongThe Challenge /strong /ppWe’re looking for a ( Senior) Principal Solutions Engineer to join our Solution Engineering team. brIn this role, you will lead the development and execution of OneTrust’s AI Governance and Data Use Governance solutions within the Solutions Engineering function. Acting as a strategic bridge between Product and Sales, you will ensure effective sales execution across our international markets — including Europe, LATAM, APAC, and the Middle East. You will be responsible for assessing the technical fit of OneTrust’s AI Governance (and future Data Use Governance) solutions, ensuring we consistently achieve technology wins in the opportunities we pursue. /ppstrongYour Mission /strong /pulliServe as technical expert on major sales opportunities, including the preparation of technical demonstration proposals, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives /li /ululliInstrumental in technical deep dive discussions to architect integrations and advice customers on suggested best practices /li /ululliSupport Sales Teams with client meetings, presentations, and custom integration design options /li /ululliCoordinates with internal RD, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction /li /ululliSupport Sales and Marketing in production of high-quality sales proposals and supporting assets /li /ululliMaintain all sales cycle activities within the Salesforce.com CRM system /li /ulpstrongYou Are /strong /ppA technical leader with strong system design and hands-on execution skills, who understands how enterprises use Data and AI in real-world workflows and can translate those needs into scalable, secure, and compliant platform solutions. You have intrinsic motivation to educate yourself in this dynamic and fastmoving market and want to seize the opportunity to build your own brand and expertise by attending and speaking at market leading events. /ppstrongYour Experience Includes /strong /pulliBA/BS in Computer Science, Engineering or equivalent /li /ululli8+ years of relevant experience, ideally in the technology industry and/or an Enterprise Cloud-based Software company /li /ululliExperience selling, configuring and delivering software demonstrations /li /ululliKnowledge and/or work experience with API's /li /ululliExperience with implementing software products or solutions to enterprise companies /li /ululliKnowledge of web applications, SaaS architecture, cloud computing and programming /li /ululliExperience with different databases (Relational and document) is a strong asset. /li /ululliAbility to build relationships across stakeholders in RD, marketing, sales and engineering /li /ululliStrong entrepreneurial skills to excel in a complex and rapidly evolving environment /li /ululliWillingness to travel, as job requires /li /ulph3Where we Work /h3pWe are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. /ppEach role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. /ph3Benefits /h3pAs an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. /ph3Resources /h3pCheck out the following to learn more about OneTrust and its people: /pullia OneTrust Careers on YouTube /a /lilia @LifeatOneTrust on Instagram /a /li /ulh3Your Data /h3pYou have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our a Privacy Overview /astrong. /strongYou can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the a Data Subject Request Form /a. /ppRecruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . /ph3Our Commitment to You /h3pWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. /ppOneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. /p /p /p #J-18808-Ljbffr

Overview Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. As a core member of Parloa’s founding team in Madrid, you will lead the charge in building our strategic partnerships and accelerating growth across Spain and Italy. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. YOUR MISSION: As a core member of Parloa’s founding team in Madrid, you will lead the charge in building our strategic partnerships and accelerating growth across Spain and Italy. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in Madrid, while partnering with key players across our DACH and UKI offices to set Parloa up for success in these markets. IN THIS ROLE YOU WILL • Identify, recruit, and grow leading Service Partners in Spain and Italy., • Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives., • Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence., • Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated., • Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals., • Stay ahead of industry trends, actively identifying new partnership opportunities to enhance Parloa’s presence in Spanish & Italian markets., • Represent Parloa at events and industry activities, positioning yourself and the company as thought leaders in Conversational AI. WHAT YOU BRING TO THE TABLE • 8+ years of experience in partner acquisition, management and channel sales within SaaS, contact center technologies, or Conversational AI., • A proven track record of building and growing partnerships in Spain and Italy, with an established network in customer service or contact center industries., • A strategic mindset with the ability to craft and execute partnership plans that deliver results., • Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders., • A proactive, self-motivated approach, thriving in a fast-paced, dynamic environment where you can make a real impact., • Excellent communication and presentation skills in Spanish, Italian and English NICE TO HAVE • Experience helping SaaS startups grow in the Spanish and Italian market., • Understanding of partner operations and the potential to support team development as we expand. WHAT'S IN IT FOR YOU? • Trailblazing Opportunity: Take the lead in building Parloa’s partner ecosystem in Spain and Italy, playing a pivotal role in our expansion and market growth., • Global Collaboration: Work closely with a supportive, international team in Berlin, London and Madrid, helping to shape our global strategy., • Flexible Work Environment: Enjoy a hybrid work model that offers the freedom to work remotely, with opportunities to collaborate in person., • Attractive Compensation Package: Competitive salary, equity options, and a performance-based bonus structure that rewards your contributions., • Professional Growth: Dedicated budget for training, conferences, and professional development to support your career progression., • Work-Life Balance: Benefit from flexible working hours, 28 days of vacation, and the opportunity to work from anywhere (workation)., • Supportive Team Culture: Join a dynamic, diverse, and inclusive team with flat hierarchies. Enjoy regular social events, a collaborative work environment, and office perks like snacks and refreshments. Your recruiting process at Parloa Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Meet the team Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. xcskxlj • We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. #J-18808-Ljbffr