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ÚNETE A GVC GAESCO COMO AGENTE DE CUSTOMER CARE ¿Estás listo/a para formar parte de una de las empresas líderes en servicios financieros? En GVC Gaesco , buscamos personas apasionadas por el trato al cliente y con ganas de marcar la diferencia en cada interacción. Como Agente de Customer Care , serás el corazón de la experiencia del cliente, asegurando que cada consulta, incidencia o solicitud sea resuelta con la excelencia que nos define. ✨ Tus responsabilidades principales Ofrecer atención personalizada a clientes a través de teléfono, correo y chat. Resolver dudas e incidencias relacionadas con productos y operaciones de inversión. Comercializar productos y servicios financieros de manera proactiva. Gestionar tareas administrativas, revisión y validación de documentación. Identificar y convertir clientes potenciales. Requisitos clave Formación: Grado universitario o Grado Superior en Economía, Empresa o similar. Idiomas: Dominio bilingüe de catalán y español. Habilidades técnicas: Buen manejo de herramientas informáticas (Microsoft Office, CRM). Experiencia valorable: Atención al cliente en el sector financiero. Y lo más importante, tus habilidades personales Empatía y vocación de servicio. Capacidad para trabajar en equipo y colaborar. Organización y habilidad para priorizar tareas. Ganas de aprender y mejorar continuamente. Responsabilidad e iniciativa para proponer mejoras. Lo que te ofrecemos Un entorno profesional y dinámico con un equipo comprometido. Formación continua para tu desarrollo en el sector financiero. Posibilidades reales de crecimiento profesional. Beneficios exclusivos como parte de una empresa líder. Flexibilidad para favorecer la conciliación personal y profesional. ¿Te unes al reto? Si eres una persona dinámica, orientada al cliente y con ganas de formar parte de un equipo que transforma cada interacción en una experiencia positiva, ¡queremos conocerte! Envía tu CV a indicando en el asunto: Candidatura Agente Customer Care .

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

En Comeback, estamos creciendo y buscamos alguien especial... Somos una startup tech ubicada en Barcelona que crea soluciones de fidelización y marketing para todo tipo de negocios haciendo que sus clientes vuelvan! Llevamos más de 2 años desde que nacimos y no hemos parado de crecer, pero ahora sí que sí, necesitamos un Especialista en Soporte para que lidere esta área. ¿Somos una Startup por lo que todo avanza muy rápido, se prueban diferentes ideas y se implementan en cuestión de dias por lo que estamos siempre en constante aprendizaje. Creemos en nuestro equipo y damos libertad. Serás nuestra voz y ojos, el primer contacto con nuestros clientes y un pilar clave para su experiencia. Asimismo, apoyarás el desarrollo y mejora de nuestros productos. Atender a nuestros clientes a través de WhatsApp, chat, correo y teléfono, con agilidad y empatía. Resolver incidencias técnicas del programa o Integraciones Acompañar y guiar a nuestros clientes en el uso de la app. Compartir feedback de calidad con nuestro equipo. 1 año de experiencia en soporte técnico o service desk. ~ Nivel nativo de español e inglés profesional. ~ Atención al detalle y pasión por aprender cosas nuevas. ~ Capacidad para resolver problemas como un crack, de forma independiente. Si has trabajado en una empresa de software parecido a nosotros, suma muchos puntos. ~¿Hablas otros idiomas? Horario Flexible Oficina en Barcelona (Zona Metro Navas). En formato híbrido: parte del tiempo desde tu casa y parte desde la oficina.

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Are you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a global luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels Log and manage all interactions within our systems, meeting SLA and quality standards Collaborate with Team Leaders, support teammates, and attend regular meetings Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 Dutch and advanced English skills Experience in customer service, ideally within a Contact Centre environment Able to navigate decisions with both customer needs and brand guidelines in mind Passion for fashion, styling, and helping customers feel their best We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract Rotative shifts between Monday - Saturday 9:00 to 18:00 Great office location in Barcelona Full paid training on the company and the project you'll be working on At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Sales Development Representative (DACH market) &##127466;&##127480; Barcelona, hybrid Salary: €50-60k OTE (DOE) I’m working with a fast-growing SaaS founder who is expanding across Europe and is now looking for a top-performing Sales Development Representative to help them scale their outreach into the DACH market. &##128270; What you’ll do Proactively source and outreach to cold leads (cold calls, email, LinkedIn, other channels) among accommodation/hospitality providers in DACH. Qualify leads and book discovery calls / demo appointments for the senior sales team. Provide the first impression of the company, act as the first point-of-contact for prospects, and present the product value proposition in a consultative way. Track your pipeline, manage CRM data, and analyse performance: focus on quality and conversion over volume. Collaborate with Account Executives and Product stakeholders to tailor outreach and messaging for DACH clients. Occasionally attend industry events/trade shows (Europe-wide) to support business development efforts. ✅ What we’re looking for ~ Excellent German (C2 / native-level) and strong English (business fluent) ~1–2 years of B2B outbound sales/lead generation/prospecting experience, ideally in a SaaS or tech-driven environment. ~ Strategic mindset: ability to research companies, find decision-makers, and navigate complex organisations. ~ Strong communication, persistence and resilience, you can handle long sales cycles, follow-ups, and objections. ~ Data-driven attitude: comfortable working with CRM, analysing pipeline performance, and refining your own sales approach. ~ Proactive, self-motivated, collaborative, eager to learn, grow, and contribute to a fast-moving team. &##127919; What you get (offer highlights) A key role in a high-growth SaaS business targeting hospitality/lodging clients, your efforts will directly impact ARR and growth across DACH. Remote-friendly/hybrid-style working setup (with Barcelona as base) + flexibility. Great opportunity for growth and advancement as the company scales internationally. Being part of a dynamic, international and ambitious team focused on innovation and results. Recognition for performance, your success is rewarded. If this sounds like you, are fluent in German & English, driven by results and excited about SaaS growth, I’d love to see your CV and arrange a confidential chat to discuss the role

Sobre la Empresa En IATI Seguros no solo somos referentes en seguros de viaje online; somos una comunidad de mentes inquietas que no deja de crecer. Con más de un siglo de historia y un espíritu joven y tecnológico, lideramos el mercado gracias a nuestra capacidad de innovación y nuestra obsesión por el bienestar del viajero. ¿Por qué unirte a nuestro equipo? • Crecimiento imparable: Estamos en plena expansión. Aquí no vienes a mantener procesos, vienes a crearlos y a evolucionar con nosotros., • Equipos dinámicos y vibrantes: Trabajamos en un entorno ágil y creativo, rodeados de talento que disfruta colaborando y compartiendo ideas., • Pasión real por el cliente: No gestionamos expedientes, cuidamos personas. Nuestra vocación de servicio es lo que nos hace únicos., • ADN Viajero: Entendemos el mundo porque nos encanta explorarlo. Sobre el Rol El objetivo principal de este rol es responder a las preguntas de los clientes de forma rápida y efectiva, resolviendo problemas con empatía y cuidado para asegurar la mejor experiencia posible, desde la compra del seguro hasta el regreso del viaje. El Técnico/a debe documentar al equipo interno las preocupaciones para mejorar la calidad y adaptarse a las necesidades del cliente para identificar oportunidades de venta, fomentando la lealtad y mejorando la credibilidad de la marca. Responsabilidades • Gestión Multicanal y Resolución:, • Atender al cliente y resolver sus dudas a través de teléfono, correo electrónico y chat., • Gestionar y solucionar quejas y tramitar anulaciones de pólizas y devoluciones., • Realizar el seguimiento en el caso de que la consulta quede abierta., • Venta y proactividad comercial:, • Proporcionar la información adecuada para facilitar la venta., • Adaptarse a las necesidades del cliente para identificar las oportunidades de venta (up-selling o cross-selling)., • Mantener el contacto directo con clientes por diferentes canales., • Gestión de datos y calidad:, • Modificar datos personales o fechas para mantener la Base de Datos (BBDD) actualizada., • Detectar errores técnicos o incongruencias en los condicionados y registrar y reportar las incidencias., • Ejecutar acciones de fidelidad., • Tareas secundarias:, • Sustituir al personal en periodos de ausencia para asegurar la continuidad del servicio., • Colaborar con otros miembros del equipo., • Asistir en eventos puntuales y ofrecer atención presencial a clientes. Calificaciones • Mínimo de 1 a 2 años de experiencia en puesto similar o en atención al cliente., • Experiencia en venta telefónica o puerta fría o en call center. Formación requerida • Estudios de Bachillerato., • Ciclo de grado superior o medio de administración o ventas., • Grados en Relaciones públicas, Turismo o de otras especialidades. Conocimientos deseables • Conceptos aseguradores y Ley del contrato del Seguro., • Cursos de asertividad e Inteligencia emocional. Idiomas • Italiano nativo o profesional., • Español nativo o profesional., • Inglés valorable. Herramientas • Plataformas de Gestión: Uso del Back office interno para la gestión de pólizas., • Productividad: Dominio de Google Workspace. Competencias personales • Comunicación efectiva y empatía., • Espíritu Colaborativo y de Equipo., • Proactividad e Iniciativa para la mejora continua., • Orientación al Cliente (Interno y Externo)., • Adaptabilidad., • Atención al Detalle., • Capacidad Analítica., • Compromiso y Autonomía., • Creatividad e Innovación., • Gestión de Proyectos y Gestión del Tiempo., • Liderazgo., • Negociación., • Pensamiento Estratégico., • Planificación. Ofrecemos • Horario L-J 9:00 a 14:00 y 15:00 a 18:00 y V 8:00 a 15:00., • Contrato indefinido., • Paquete retributivo competitivo acorde mercado salarial y variable según objetivos., • Otros beneficios internos., • Trabajo remoto., • Formación interna. Declaración de Igualdad de Oportunidades Nuestro Compromiso con tu Talento En IATI Seguros, estamos convencidos de que el talento no tiene etiquetas. Nos esforzamos por crear un entorno donde puedas alcanzar tu máximo potencial bajo principios de equidad y respeto. • Igualdad Real: Contamos con un Plan de Igualdad dinámico que garantiza que cada paso en tu carrera se base exclusivamente en tus capacidades y méritos., • Mejora Continua: No nos detenemos; auditamos y evolucionamos constantemente nuestras políticas para asegurar prácticas de crecimiento profesional igualitarias., • Cultura Inclusiva: Promovemos un

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android) Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams) Proficiency in English and Spanish (both verbal and written) Strong customer service orientation and communication skills Ability to manage technical tickets efficiently, ensuring resolution or proper escalation Commitment to maintaining up-to-date technical knowledge and best practices Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) &##128073; WHAT WILL YOU DO? &##128072; Provide first-line technical support to users across global locations Diagnose and resolve IT-related issues related to operating systems, applications, and devices Log, track, and manage incidents and service requests using the ticketing system Escalate complex issues to the appropriate teams following established procedures Deliver support through multiple channels: phone, chat, email, and in-person when required Contribute to continuous improvement by documenting solutions and updating knowledge bases Ensure high customer satisfaction through timely and professional service delivery &##128640; WHY US? &##128640; Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops Take charge of your development with an annual personal training budget and company-paid certifications Enjoy flexibility with remote work options and adaptable policies Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst, Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android) Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams) Proficiency in English and Spanish (both verbal and written) Strong customer service orientation and communication skills Ability to manage technical tickets efficiently, ensuring resolution or proper escalation Commitment to maintaining up-to-date technical knowledge and best practices Familiarity with IT support delivery models (phone, chat, email, deskside, self-service) &##128073; WHAT WILL YOU DO? &##128072; Provide first-line technical support to users across global locations Diagnose and resolve IT-related issues related to operating systems, applications, and devices Log, track, and manage incidents and service requests using the ticketing system Escalate complex issues to the appropriate teams following established procedures Deliver support through multiple channels: phone, chat, email, and in-person when required Contribute to continuous improvement by documenting solutions and updating knowledge bases Ensure high customer satisfaction through timely and professional service delivery &##128640; WHY US? &##128640; Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and regular salary evaluations — 70% of our senior leaders started at entry level Enhance your skills through our Tech Academy, Udemy for Business, language sessions, webinars, and technical workshops Take charge of your development with an annual personal training budget and company-paid certifications Enjoy flexibility with remote work options and adaptable policies Benefit from comprehensive social perks : transit and restaurant tickets, kindergarten support, and private health insurance WeCare program — dedicated support for employees in critical life situations Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

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