About the job POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Customer Service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Description ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT MONTESOL EXPERIMENTAL In the heart of Ibiza, Gran Hotel Montesol mixes history and modernity since 1933, being home for cosmopolitan travelers and seekers of unique experiences in Ibiza. It's 33 rooms and outstanding restaurant continue making history by welcoming international guests and locals to celebrate and share joy together. Mission ABOUT THE JOB We are seeking a Receptionist M/F to join our dynamic team at Montesol Experimental. Your duties and responsibilities will be the following: Greet and assist all guest as soon as they come in. Manage all operations involving the customer's visit to the reception: check-in, check-out, currency exchange, invoicing, accommodation, information, bookings, concierge services. Respond to all guest questions and requests, offering a personalised service adapted to each request. Ensure that a high level of customer service is always provided, respecting our quality standards. In coordination with the Front Office Manager, deal with customer complaints. Ensure the good communication and coordination between the hotel's departments (Housekeeping, and F&B). Coordinate security at the front desk in order to maintain a high level of safety for all our guests, goods and material, including key inventory and guest’s belongings. Participate in the management of the hotel's general mailbox by replying and redirecting emails. Assist with administrative tasks at the front desk, maintaining efficient administration within the department, preparing, and submitting operational reports on time. Ensure that the workspaces are well kept and that the entrance to the hotel is pleasant. Ensure all equipment of the department is kept clean and in good working condition. Profile ABOUT YOU A Hotel Receptionist is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: Social, engaging and motivated. Flexibility to respond quickly and positively to a range of work situations. Be well spoken with excellent communication skills Knowledge as well as abilities in other languages would be beneficial. Attention to details and customer needs. Proficiency with Microsoft Office Suite and PMS (Oracle, Opera, Micros). Experience the Experimental Group! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events. Department: Reception Language required: French. The company The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros, and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz. Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. This is what transcends time and creates a unique, trusting relationship with each and every client in The Experimental Group all around the world !
About the job POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Purchasing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role We are seeking a highly organized and service-driven F&B Call Agent to support the operational and administrative needs of the restaurant. This role plays a key part in ensuring smooth internal communication, guest satisfaction, and the coordination of group events—at Dani Brasserie. The ideal candidate has a passion for hospitality and consistently goes above and beyond to elevate the guest experience. What you will do • Answer and manage incoming telephone calls related to the F&B department, providing prompt, accurate, and courteous service. • Reconfirm guest reservations for all F&B outlets, ensuring all details are correct and special requests are noted and communicated. • Manage the F&B department email inbox: handle guest inquiries, provide information, and coordinate with internal departments as needed. • Prepare and send proposals for group bookings at Dani Brasserie, tailoring responses to guest needs and expectations. • Coordinate group bookings at Dani Brasserie, including: Creating and maintaining detailed event orders (BEOs/minutas). Communicating dietary restrictions and guest preferences to the culinary team. Acting as the liaison between service, kitchen, and events teams to ensure flawless execution. • Perform proactive tasks to enhance the overall guest experience by anticipating needs, offering personalized touches, and delivering thoughtful service that exceeds expectations. • Support the wider F&B team with administrative duties and special projects. • Provide support to the host/hostess team on the floor as needed. What you bring • Previous experience in luxury hospitality, ideally in F&B coordination, events, or guest relations. • Exceptional written and verbal communication skills in English and Spanish (additional languages a plus). • Strong attention to detail, time management, and problem-solving abilities. • Proficiency in Microsoft Office Suite and experience with hotel/restaurant systems (e.g., Opera, SevenRooms, OpenTable, Canva). • A passion for delivering outstanding service and creating memorable guest experiences. What we offer Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort. Complimentary Dry Cleaning for Employee Uniforms. Complimentary Employee Meals. 50 days of vacation per year. Day of the birthday free. Private medical insurance. Department: Telephone Operator Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
About the job POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Finance & Accounting Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job · Responsible for the table and to serve guests. Handle the waiters and to organize them for optimum guest satisfaction. · Take care of any work related issues escalated to him during service and resolve it efficiently. · Report any customer complaint or matter that cannot be handled to the Assistant Restaurant Manager for solution. · Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture. · Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner. · Listen and respond to inquiries using a positive, clear speaking voice. · Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference. · Able to safely transport hot and liquid items to and from the bar and kitchen areas. · Anticipate and service the guest’s needs before requests are made. Follow proper time and attendance and uniform procedures Number of positions: 3 Department: F&B service About you Able to speak, read, write, and understand the primary language(s) used in the workplace. Good communication skills, both verbal and written. Able to learn and perform all essential job functions accurately and safely. Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests. Auditory and visual abilities to observe and detect signs of emergency situations. Language required: Spanish. English and Italian are a plus The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
About the job Descripción de la empresa Nuestra unidad de producción se enorgullece de ofrecer un servicio de catering aéreo de lujo de primer nivel, elegante y sofisticado. Nuestro equipo se dedica a crear una experiencia única que resulte atractiva incluso para los pasajeros más exigentes. Nos centramos en ofrecer una calidad excepcional, un servicio de primera clase y una exquisita gama de opciones de menú que sin duda impresionarán. Descripción del empleo ¡Ampliamos nuestro equipo! Buscamos un técnico/a de compras con ganas de involucrarse en una estructura en crecimiento, donde su trabajo tenga impacto directo y donde pueda aportar nuevas ideas. Gestionar las categorías asignadas, asegurando las mejores condiciones económicas y de calidad, en línea con los estándares de la compañía. Búsqueda de alternativas y propuestas en productos y proveedores que ayuden en la consecución de los objetivos del departamento y de la compañía. Negociar, contratar y hacer seguimiento de los acuerdos implementados. Mantener la información necesaria para el correcto funcionamiento de la cadena de suministro de la compañía y otras tareas administrativas propias del departamento de compras. Colaborar con el resto de los departamentos de la compañía, principalmente aprovisionamiento, producción y finanzas. Dar soporte a todas las líneas de negocio de la compañía (local e internacional). Resolver y hacer seguimiento de incidencias: calidad, aprovisionamiento, etc. Hacer reporting y análisis de datos: costes, ahorros, presupuestos, etc. Colaborar para la puesta en marcha de procesos y herramientas que aseguren una mejor eficiencia del departamento. Analizar situaciones de mercado y tendencias. Requisitos Grado Universitario (ADE, Económicas o similar) Experiencia mínima de 1 año Nivel mínimo de inglés B2. Capacidad de negociación y comunicación. Persona proactiva y resolutiva. Información adicional Creemos que nuestros empleados son el motor de nuestro éxito y nos esforzamos por crear un entorno de trabajo positivo y solidario. Como miembro de nuestro equipo, tendrá acceso a una serie de beneficios, entre los que se incluyen: No tiene que preocuparse por las tarifas de aparcamiento, ya que ofrecemos aparcamiento gratuito. Alimente su jornada laboral con deliciosos almuerzos y tentempiés, menu diario gratuito. Únase a nuestra dinámica empresa donde sus ideas son bienvenidas y valoradas. Eleve su carrera con auténticas oportunidades de crecimiento, ¡incluso en el extranjero! Aproveche la oportunidad de trabajar con un líder mundial del entretenimiento gourmet de lujo y deje su huella en el sector. DO&CO es un empleador que ofrece igualdad de oportunidades. Se tendrá en cuenta a todos los candidatos sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, condición de veterano o discapacidad. Department: Purchasing Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
About the job POSITION SUMMARY Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B service Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job Descripción de la empresa Sobre nosotros: Nos encontramos en la búsqueda de un profesional altamente motivado para unirse a nuestro equipo como FrontDesk Night Agent. Únete a nosotros para disfrutar de una oportunidad única de trabajar con dos marcas hoteleras únicas, en la idílica playa de Cala Llonga, en Ibiza. Mondrian Ibiza es un elegante país de las maravillas con 154 habitaciones y espacios públicos de diseño, incluyendo una amplia terraza con vistas a la bahía. Hyde Ibiza es un paraíso para los amantes de la gastronomía, inspirado en los festivales y un escaparate para la música y la vida nocturna; Tiene 401 habitaciones con texturas naturales y toques artesanales. Juntos, los hoteles suman 7 restaurantes y bares; Desde sushi de primera calidad hasta cocina balear del mar a la mesa. Descripción del empleo ¿Cómo será tu día a día? · Representar a la gerencia durante la noche y ser responsable del buen funcionamiento de las operaciones. · Contribuir a la satisfacción general del cliente a través de la calidad de su trabajo y su comportamiento ejemplar. ·Ser responsable del cierre de la jornada. ·Verificar y preparar informes de recepción. · Velar por la seguridad de los clientes y sus pertenencias respetando y haciendo cumplir las normas de seguridad e higiene. ·Proporcionar un servicio amable, eficiente y profesional en todo momento. ·Tomar la iniciativa para garantizar una buena interacción con los clientes. ·Motivar, capacitar e informar a tu equipo. ·Ayudar a otros departamentos según sea necesario. ·Responder las llamadas telefónicas de manera rápida y eficiente. ·Asegurar la limpieza. Requisitos ·Deseable experiencia previa como front desk night agent. ·Excelentes habilidades de comunicación y atención al cliente. ·Competencia sólida en inglés, tanto verbal como escrito. Información adicional ¿Qué te espera? · Un paquete competitivo y muchas oportunidades de desarrollo. · Tipo de contrato: Fijo discontinuo · Únete a un grupo internacional innovador y de rápido crecimiento que se ha comprometido no sólo a construir nuevos hoteles, sino a construir una marca global. · La oportunidad de desafiar la norma y trabajar en un entorno creativo y gratificante. · Formar parte de un equipo al que le apasiona crear grandes experiencias hoteleras y construir una cartera de marcas. · En el Restaurante Interno se sirve almuerzo todos los días. · Grandes descuentos en todos los hoteles de Ennismore y descuentos especiales en numerosas empresas de la isla. · Muchas oportunidades para progresar y cambiar como parte de una familia global de marcas. · Reuniones de equipo periódicas, desde nuestras actividades de equipo, hasta nuestra super fiesta fin de temporada; Trabajamos duro, ¡pero sabemos cómo pasarlo bien! Department: Reception The company Sleek & Sculptural Always at the heart of the most exciting cultural scenes in the world, Mondrian serves up innovation and creativity with it progressive forward thinking approach that plays with perspective and makes you dream, meaning both guests and locals alike can immerse themselves in the culture of each city it inhabits.
About the job JOB SUMMARY Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, assists with the creation and execution of a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. OR • Master's degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Planning and Decision Making • Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Analyzes information, forecasts sales against expenses and creates annual budget plans. • Compiles information, analyzes and monitors actual sales against projected sales. • Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Assists in the creation of the annual operating budget for the property. • Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. • Analyzes financial data and market trends. • Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction. • Provides on going analytical support by monitoring the operating department’s actual and projected sales. • Produces accurate forecasts that enable operations to react to changes in the business. Assisting in Leading Finance & Accounting Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. • Oversees internal, external and regulatory audit processes. • Provides excellent leadership by assigning team members clear accountability backed by appropriate authority. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Anticipating and Delivering on the Needs of Key Stakeholders • Attends meetings and communicating with the owners, understanding the priorities and strategic focus. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Demonstrates an understanding of cash flow and owner priorities. • Manages communication with owners in an effective manner. • Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. • Facilitates critique meetings to review information with management team. Developing and Maintaining Finance and Accounting Goals • Ensures Profits and Losses are documented accurately. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Submits reports in a timely manner, ensuring delivery deadlines. • Develops and supports achievement of performance goals, budget goals, team goals, etc. • Improves profit growth in operating departments. • Reviews audit issues to ensure accuracy. Managing Projects and Policies • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. • Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). • Ensures compliance with management contract and reporting requirements. • Ensures compliance with standard and local operating procedures (SOPs and LSOPs). • Ensures compliance with Standard Operating Procedures (SOPs). Managing and Conducting Human Resource Activities • Ensures team members are cross-trained to support successful daily operations. • Ensures property policies are administered fairly and consistently. • Ensures new hires participate in the department’s orientation program. • Ensures new hires receive the appropriate new hire training to successfully perform their job. • Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. • Conducts performance review process for employees. • Participates in hiring activities as appropriate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Finance & Accounting Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job Description Based in: Ibiza Reports to: F&B Manager ABOUT US The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates cocktail bars, but also wine bars, restaurants, and then from 2015 Hotels. Destinations diversify over the years, starting with European capitals like Paris and London, to more seasonal locations such as Ibiza or Menorca for the summer or the ski slopes of Verbier and Val d'Isère for the winter. The group also have properties in Venice, New York, Biarritz, and the Cotswolds. The philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. ABOUT EXPERIMENTAL BEACH IBIZA Experimental Beach is set amongst the picturesque Salinas natural park. The bar & restaurant is set on the beach, overlooking the sea where the sunset is one of the best on the island. The menu is inspired by the history and culture of the Balearics Islands, and the cocktail menu is a twist on what Experimental knows best : a touch of eccentric whimsy with a nod to the classics. Mission ABOUT THE JOB We are seeking a Waiter M/F to join our team at Ibiza Experimental Beach. Your duties and responsibilities will be the following: Organize the setup of the pantries and the room. Guarantee the customer experience. Advise customers with an excellent knowledge of the menu and products. Carry out the service by respecting the precise rules of the profession: taking orders, setting up according to the order, clearing away, straightening up. Performs end of service operations: tidying up, setting up the next service. Maintain the space in an optimal state. Respect and follow aesthetic standards. Profile ABOUT YOU A waiter is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: ● Experience in a similar role. ● Have excellent gastronomy knowledge. ● Attention to details and customer needs. ● Social, engaging and motivated. ● Flexibility to respond quickly and positively to a range of work situations. ● Be well spoken with excellent communication skills. ● Knowledge as well as abilities in other languages would be beneficial. Experience the Experimental Group! Throughout your experience, you will be part of a stimulating and innovative environment. You will join a dynamic group and evolve alongside a variety of functions and experts with recognised know-how Whether it is for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: Opportunities of training and career development. Possibilities of internal mobility in France, Italy, Switzerland, US, UK, Balearic Islands, etc. Attractive discounts in all our venues (cocktail bars, wine bars & restaurants). Corporate events. Department: F&B service Language required: French. The company The Experimental Group was founded in 2007 by three childhood friends, Olivier Bon, Pierre-Charles Cros, and Romée de Goriainoff. Xavier Padovani later joined them and shared their vision: to offer the ultimate hospitality experience to an ever-demanding clientele. Celebrated for bringing the cocktail bar culture to Paris, the Experimental Group operates Experimental Cocktail Club bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins Surnaturels, in Paris, London and New York City; restaurants and beach clubs in Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz. Our philosophy of service is constituted and affirmed by three key principles: the quality of its products, the precision of service, and the warm welcome of our guests. This is what transcends time and creates a unique, trusting relationship with each and every client in The Experimental Group all around the world !
About the job Company Description We’re looking for a Bartender to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the Outlet Manager, you will be responsible to help run the day-to-day R&B operations and deliver a friendly service in our Lobby bar and Four Corners. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Type of contract: Fijo discontinuo. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. Make whatever the mood calls for, from soft drinks to masterful cocktails that change with the seasons. Know your product & systems inside out. Work with the rest of team in keeping things running smoothly and tidily, for both table and bar service. Complies with safety and HACCP standards. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. If you have previous experience, great! But it’s not a must-have for us; it’s how you contribute to the team that matters. Must be fluent in Spanish and English. Catalan and additional languages will be highly valuable. You are flexible to work on rotative shifts and on weekends. Previous bar tending and particularly cocktail making experience. A natural people person – you’re confident behind the bar and brilliant with guests. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona. Department: Bar The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About the job Is cooking your passion? At ROBINSON you can create menus and indulge in your interest in food. Themed buffets or specialties – at ROBINSON you can prove your cooking talents and enrich our team with your ideas. Together with the other ROBINS, you make sure that the guests feel good and can enjoy high-quality food. free accomodation and board • Working closely with qualified and open colleagues • Developing your professional career and grow further personally • Developing yourself creatively and discovering hidden talents • Working as part of a great team • Securely employed at the most beautiful locations on earth Department: F&B kitchen About you • Training as a chef • Depending on the position a multi-year job experience • Team-oriented, independent and responsible work method • Good English language skills • High technical competence combined with social skills and enjoyment of interacting with international guests and colleagues Language required: English. The company The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.
About the job What will be your mission? As Telephone operator, you will be a key member of our Front Office team, you will be the personal point of contact for our guests from arrival to departure. As a representative of our hotel, you will leave one of the strongest impressions on our guests with the highest level of courtesy, efficiency and friendliness. What will you do? Answer and forward requests and enquiries from our guests by telephone and email, as well as taking bookings and reservations for our restaurants. Know how to handle our guests' complaints and be the expert when it comes to knowledge about your hotel. Be able to work with all hotel departments in a calm and focused manner, providing administrative support to the entire hotel and front office team. Celebrate the art of hospitality and your dedication to our guests is reflected in our equally caring approach to you. What are we looking for? You have successfully completed training in the hospitality industry. You may already have valuable front office experience. Your communication is always characterised by friendliness and appreciation. You enjoy the art of hospitality. Perfect English is a matter of course for you. You have a high level of quality awareness and service orientation. Teamwork and mutual support are core values for you. Your positive charisma and very good manners round off your profile. You have a pleasant and calm telephone voice. Various PC skills such as Microsoft, SAP, TMS are an advantage. You are flexible in your time management (alternating shifts). Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: Reservations The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
About the job POSITION SUMMARY Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Recreation & Leisure Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job JOB SUMMARY Shapes and executes an overall marketing strategy. Communicates this strategy to the marketing team and other business units. Coordinates with sales management in order to ensure alignment of marketing and sales strategies. Evaluates past programs/events and develops new programs in order to generate tours and meet or exceed goals. Participates in the performance management, coaching, recruiting, and selection of the marketing workforce, and develops compensation plans that will maximize productivity. CANDIDATE PROFILE Education and Experience • Bachelor's degree or 4 years of equivalent work experience; minimum 2 years experience in a similar position. Required Qualifications • Proficiency in reading and writing English (additional language required for certain positions). • Successful Candidates Will Be Willing To: Work in close contact with the general public in sales and marketing situations that require strong communication and customer service skills. • Openness to adapt to different cultural contexts based on location Must be willing to work weekends and holidays as required by business needs. JOB SPECIFIC TASKS Developing & Executing Marketing Strategy • Develop and implement strategic plans to include budget considerations, site goals, and forecasts for appropriate activities. • Verify that pricing and communications regarding previews are consistent across all channels. Develop tour generation program initiatives, including but not limited to owner referral and reload programs, off-site locations, and travel partner promotions. • Collect and analyze competitive intelligence (e.g., marketing programs/campaigns) to assist in the enhancement and development of current and future marketing strategy. • Responsible for managing and implementing appropriate marketing mix to ensure attainment of overall marketing costs. Managing Tour Flow & Guest Experience • Manage the sales floor to verifythat guest tour flow is efficient and conducive to sales presentation discussions and purchase deliberations. Manage activation process from site's perspective (own and resolve challenges as they arise). • Monitor guest experience survey data, publish results for associate review, and follow up as appropriate. Developing Programs for Generating Traffic Flow/Business • Coordinate with marketing operations and other site marketing programs on new initiatives to increase production in channels. • Develop strategies and incentive programs to meet or exceed budgeted numbers. Identify trends when production is not meeting budget expectations and implement solutions. • Conduct performance and cost analysis of past programs/events (including budget considerations and contractual provisions) and make recommendations to improve and enhance future programs/events. Maintaining, Analyzing, & Communicating Key Reports • Use reports on individual and team production performance (e.g., Confirmations-Experiences per guest, volume-per-guest [VPG], close rate, employee satisfaction, Regional Customer Experience Report, Site Daily Flash). • Conduct competitive market analysis (e.g., cost per tour, development plans, and marketing cost by channel and effort). • Monitor Budget versus Actual Results (BUVARS) by department and channel and prepare summaries of results for management (e.g., site, regional, and sales and marketing leadership). Monitor reports across channels to determine focus for generating tours. Managing External Relationships • Negotiate contracts and work with vendors. Managing Relationships External to Marketing Discuss action plans with the sales department to ensure that vendor partnerships will help drive sales. • Build and maintain relationships between sales management and the marketing department to ensure there is a clear understanding of eligibility requirements or details of participation for generating tours. • Share marketing information and strategy with sales force. • Coordinate closely with sales management on process for addressing guest eligibility issues, tracking and discussing related trends. • Build partnerships with resort operations, hotel linkage, OPC vendors, etc, where applicable. • Coordinate and prepare with Director of Sales quarterly business objectives. Managing & Developing the Sales & Marketing Workforce • Prepare for and conduct team meetings. Measure the performance of marketing executives/team leaders against goals and hold them accountable. Provide one-on-one coaching and mentoring to team associates. • Reward and recognize associate performance (e.g., way-to-go letters, personal bests, top three per channel, top VPG, attendance, special contribution, top three total packages). • Motivate associates to increase production and performance (e.g., through contests, Special Performance Incentive Funds [SPIFs], motivational e-letters). • Observe and identify associate areas of strength and development opportunities (e.g., through ride-alongs, shadowing, monitoring). • Develop and/or update sales training manuals and sales process enhancements (e.g., Eagle Flight Plans, Resource Guides). • Conduct formal performance reviews and use this information to create individual development plans, career paths, and promotion development plans. • Manage associate performance, developing performance plans for associates below expectation (progressive discipline). • Identify and respond to the needs/questions/issues (both work and non-work related) brought forth by team associates. • Mediate conflict in and between teams (e.g., within marketing teams, between marketing and sales teams). • Provide guidelines for empowering associates to make decisions regarding guest experience and service issues. • Deliver and coordinate various training programs. • Develop and review policies and procedures pertaining to work flow, lead distribution, reward, recognition, and discipline. • Create an awareness and understanding of policies and procedures for conducting business (e.g., Flight Plans, Local Standard Operating Procedures). • Participate in recruiting (e.g., make internal announcements to managers in order to generate referrals, monitor online and print ads, respond to calls and emails from potential applicants). Participate in selection processes (e.g., interviewing). • Develop compensation plans for marketing teams that maximize production. Contributing to the Management of the Enterprise • Understand and abide by state and federal regulations around marketing activity (e.g., state marketing matrix, national Do Not Call registry [DNC]). • Update plans and actions to prepare for management meetings. • Perform other duties as assigned. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Experience required: 8-10 years’ experience in the Information Technology or related professional area. Need to have the appropriate qualifications and technical expertise. Communication is critical as you will deal with Guests. At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure. Having a ‘Guest-first’ mentality is needed to be successful in this role. Preferred: Spanish language but not mandatory. System-related professional certifications desired. Some experience of Luxury hotel operations CORE WORK ACTIVITIES: Managing Technology Needs within Budget Targets Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. Confirms that property follows appropriate Marriot International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property. Conducts periodic inventories of applications and hardware; prepares reports as requested. Confirms that technology assets are secured. Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers. Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. Provides customer service to associates at dedicated property. Responds to inquiries from customers/vendors/peer group. Assists in disaster recovery and business continuity as it relates to technology. Provides technical guidance. Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources. Images desktops, installs new Sofware applications, applies patches, maps drive to appropriate server/network. Moves/adds/changes PCs/peripherals, migrating data when necessary. Performs routine desktop backup as scheduled or directed. - Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place. Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: IT & Technology Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job Hotel Brand: Kimpton Location: Spain, Mallorca Hotel: Aysla Mallorca (PMIMS), Avenida del Golf,, 37 Santa Ponsa – Calvia,, 07180 Job number: 144930 About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. What’s the job? As Restaurant Manager, you’ll need to bring the best out of your team in a fast-paced environment to give our guests the outlet experience they’ve come to expect. You’ll oversee and support a team of supervisors, as well Eas the entire front of house operation.Reports to the Director of Food & Beverage Your day-to-day Manage and oversee the entire restaurant operation. Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. Continually update service offerings in line with trends and guest expectations. Connect with colleagues and guests alike in a positive and friendly manner. Work closely with the kitchen team and the Food & Beverage Director to ensure that communication is strong between the entire team. Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the food & beverage team is continually trained in product and menu knowledge. Lead your team effectively with on-going service standards training and personal development plans. Oversee the preparation and presentation of food & beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. What we need from you College and/or advanced training in food and beverage management. 2+ years’ experience working as Restaurant Manager in a fast-paced environment ideally in an independent restaurant or in an outlet within a hotel. Must be fluent in local language and English, German will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Knowledge of MICROS system will be valuable. Wine knowledge will be valuable. What to expect from us Opening experience! Competitive salary. Discounted international room rates. Employee recognition programmes. Training programmes and access to IHG’s training tool. Meals whilst on duty. Uniform and laundry service. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: F&B kitchen F&B Management Language required: Spanish. The company Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count
Se busca un/a Administrativo/a para cubrir una baja temporal por incapacidad (IT) en una institución vinculada a la investigación biomédica. Incorporación inmediata!! La posición es presencial en Horta-Guinardó, 08035 Barcelona con un horario de trabajo de lunes a viernes por la mañana, con una jornada parcial de 20 horas semanales. Requisitos: Ciclo Formativo de Grado Superior (CFGS/FPII), preferentemente en el ámbito administrativo. Idiomas: Dominio oral y escrito de castellano, catalán e inglés. Conocimientos informáticos: Manejo fluido de herramientas de MS Office (Word, Excel, Outlook...) y otras plataformas digitales. Organización y gestión eficaz del tiempo. Capacidad para trabajar con autonomía y responsabilidad. Competencias personales: Trabajo en equipo y habilidades interpersonales Funciones y responsabilidades: Gestión documental: Recepción, revisión y registro (físico y digital) de documentación relacionada con solicitudes de evaluación ética. Mantenimiento actualizado de los registros administrativos de la unidad.ç Soporte en procedimientos éticos: Asegurar el cumplimiento de los procedimientos administrativos establecidos. Tramitación de las evaluaciones emitidas por los Comités de Ética de Investigación con Medicamentos (CEIm) y de Experimentación Animal (CEEA). Atención y asesoramiento: Orientar a investigadores, patrocinadores y CRO (Contract Research Organizations) sobre los trámites necesarios para presentar solicitudes éticas. Gestión de la correspondencia y atención telefónica a usuarios internos y externos. Calidad y mejora continua: Velar por el cumplimiento de los protocolos del sistema de calidad de la unidad. Participar en la mejora continua de los procesos administrativos.
About the job POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Buscamos cocinero/a con experiencia para cubrir una baja por IT en el área de restauración de la estación GALP de Martín Muñoz de la Dehesa. Se valorará: • Rapidez y organización en cocina • Compromiso y responsabilidad • Buen trato con el equipo y orientación al cliente
About the job JOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Spa Operations and Budgets • Selects vendors for spa retail operations and managing contract agreements. • Oversees retail product research, product selection and purchasing, product display. • Manages supply inventories and purchasing control, including uniforms. • Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded. • Maintains cleanliness of spa and related areas and equipment. Managing Spa Sales and Marketing Strategy • Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation. • Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events. • Ensures spa services are included in all property-related marketing and advertising. • Identifies and recommending new products and product enhancements to remain competitive in the market. Managing Spa Revenue Management Strategy • Monitors and Manages the payroll function. • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. • Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service • Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Strives to improve service performance. Conducting Human Resources Activities • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Administers the performance appraisal process for direct report managers. • Develops business goals and creates appropriate development plans. • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. • Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results. • Celebrates successes and publicly recognizes the contributions of team members. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Sport and Fitness Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
Requerimos 1 ayudante de COCINA para take away de comida japonesa ofrecemos a 30 horas semanales, dos dias libres seguidos entre semana. -PRODUCCION -MISE PLACE -PRODUCCION DE PEDIDOS.
About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is home to 200 guest rooms including 39 suites, 22 luxury residences, a dynamic brasserie that combines Michelin-starred specialties with traditional Andalusian cuisine including an expansive roof terrace, an informal gastrobar, where delicious Asian-inspired tapas pair with epicurean signature cocktails, a cutting-edge Spa, stylish function spaces and luxury retail. The Role of Hotel Assistant Manager: Four Seasons Hotel Madrid is looking for a Hotel Assistant Manager for our team. Candidates with a passion for excellence, proven leadership experience are invited to apply. Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This position reports to the Front Office Manager, as well to the Front Desk Manager. Essential Functions Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Trains, develops and manages the performance of direct subordinates to ensure the efficient running of front office operations. Maximizes hotel revenue by controlling room inventory, group blocking, packages, up selling and reinforcing the late charge policy to maximize REVPAR. Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, runs daily reports, selects and block rooms for arriving guests. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook. Works harmoniously and professionally with co-workers, supervisors and GSAs. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Performs any other duties as assigned to him/her by management and is also able to work in all shifts including night shift. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Relations and lobby coverage. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Works closely with Housekeeping team to ensure smooth handling of room allocation, balance inventory and room is met with guest’s preference and ready for check in upon arrival. Works closely with Engineering to ensure for the completion of any guest’s related maintenance issues are resolved and control room preventive maintenance program. Our Ideal Hotel Assistant Manager will have: Our ideal Hotel Assistant Manager have a firm knowledge of hotel operations and must at least 1 year of experience as Assistant Manager in Rooms Division. Candidates must speak read and write Spanish as well as being fluent in English. Must have the right to work in Spain. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” Department: Secretary / Executive Assistant Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.
Restaurante enjoy It, necesita incorporar personal para la cocina, para la nueva apertura en el centro comercial Splau.
About the job POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Restaurante enjoy It, necesita incorporar camaero/a, para la nueva apertura en el centro comercial Splau.
About the job What will you be doing? Support customer check-in and check-out processes, ensuring that service standards are met. Support in the management of reservations, invoicing, documentation and cash control and closing. Assist guests regarding the hotel facilities in an informative, helpful and friendly manner while maintaining a professional posture and demeanour at all times. Answering telephone calls and emails Be fully knowledgeable of the services the hotel offers and ensure that you are informed of all changes and new developments. Be familiar with all the daily events and activities in and around the hotel. Consistently provide a professional, warm and friendly service. 500€/month Shared Accomoddation out of hotel • Shared Accommodation. • Financial Support for Studies: 500 euros gross per month. • Meal: one daily meal in our cafeteria during working hours. • Free Parking. • Student Development Plan. Department: Reception About you Would you like to join our team as a trainee? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills. Providing friendly, sincere and personalised service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande. We are looking for an intern to assist our Front Office department. Minimum requirements Driver's License. Own vehicle. Relevant Educational Background. Establish an Agreement with the School or University. English Knowledge: Advanced level of English. Additional knowledge of Spanish will be positively valued. Language required: English. Spanish is a plus The company SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.
¿QUÉ OFRECEMOS? - Ubicación en nuestras oficinas de Málaga. - Contrato indefinido. - 30h semanales - Flexibilidad horaria (Horarios Rotativos de 8:00 a 22:00) - Salario fijo + ¿Cuánto eres capaz de comisionar? - Estabilidad laboral y posibilidad de crecimiento. - NO se trabaja por campañas. - Gran desarrollo y retos junto a una empresa joven e internacional en crecimiento. - Eventos Corporativos para fomentar Team Building - Ambiente de trabajo, dinámico, divertido y estable. ¿CUÁLES SERÁN TUS FUNCIONES? - Tu principal objetivo como teleoperador/a comercial será la venta a través de la recepción/emisión de llamadas. Durante este proceso acompañarás al cliente, entendiendo sus necesidades y ofreciendo la mejor solución. - Gestionar y ejecutar la realización de contratos atendiendo las diferentes necesidades de tu cliente. - Lograr la consecución de los objetivos marcados. ¿POR QUÉ SELECTRA? La visión de Selectra es que nadie tenga que preocuparse por los gastos de su hogar o negocio. Para ello, solucionamos la gestión de estos gastos - como luz, gas, internet, telefonía, seguros o alarmas - ahorrando al cliente tiempo y dinero. Somos una multinacional con presencia en 16 países y estamos centrados en las personas. En apenas 8 años hemos conseguido ser el comparador nº 1 de luz y gas y ahorrar a nuestros clientes 57,2 millones de euros en 2022 en España, Portugal y México y LATAM... ¿La clave de nuestro liderazgo? Nuestro equipo. Todos con el mismo objetivo: simplificar la vida de las personas. NUESTRO ADN We make it BIG. Somos ambiciosos, enérgicos e inconformistas We make it EASY. Somos constructivos, amables y empáticos We make it YOURS. Somos implicados, responsables y exigentes. We make it HAPPEN. Somos proactivos, humildes y resolutivos We make it TOGETHER. Somos serviciales, cooperativos y un equipo. BENEFICIOS POR SER SELECTRER@ - Gympass - Seguro Médico - Retribución Flexible - Diverclick ¿TE UNES A NUESTRO RETO? Si te sientes identificado con nuestros valores no dudes en enviarnos tu CV.
About the job POSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Post cash entries into accounting system. Assist management in training, evaluating, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report incidents and unsafe conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and thank guests with genuine appreciation; anticipate and address guests’ needs; assist individuals with disabilities. Speak with others using clear and professional language; prepare and review written documents; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, quality, and/or safety. Stand, sit, or walk for an extended period of time; read and visually verify information in a variety of formats (e.g., small print). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Reception Languages required: English and Spanish. The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
Cocinera para Comunidad Religiosa, zona García Noblejas. Se busca cocinera para Comunidad Religiosa en la zona de García Noblejas con incorporación inmediata para cubrir una baja de larga duración. Jornada de 40 horas (horario de 7:30-15:30 de lunes a viernes), en junio, y en julio y agosto jornada de 20 horas semanales (horario de 11:30-15:30 h. Se requiere experiencia como cocinera, acostumbrada a trabajar con dieta mediterránea (judías, lentejas, cocido, paella, tortilla española, etc.…). En función de la disponibilidad horario en julio y agosto se puede incrementar la jornada para cubrir suplencias. · Puesto por cubrir baja (IT), de larga duración. · Incorporación inmediata. · Experiencia en cocina mediterránea.
About the job Will be responsible for working the front line and the handling specific stations as assigned by the superior Chef. The job description entails assisting in overseeing and directing all aspects of the operation of the kitchen and in providing functional assistance to the Sous chef primarily. Ensure proper productivity and high standards of food quality delivery. To ensure that regular on-the-job training is carried so that subordinate staff performs their duties effectively and efficiently. Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking are per standards. Responsible to maintain all standards set forth by Management and establishes the manner and means to train personnel according to standards operating procedures. To ensure a safe and constant food production according to daily needs of our guests as well as company expectations. Oversee all back-of-house operations and be responsible for food production and overall supervision of kitchen activity Maintain and contribute to a positive work environment. Department: F&B kitchen About you Able to speak, read, write, and understand the primary language(s) used in the workplace. Good communication skills, both verbal and written. Able to learn and perform all essential job functions accurately and safely. Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests. Auditory and visual abilities to observe and detect signs of emergency situations. Language required: Spanish. English and Italian are a plus The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
The job is about guiding our groups of customers through the world of the local gastronomy by taking them through the tours that have been designed by Food Lover Tour. The guide/host will take our customers to several bars and restaurants that we have previously selected. The guide/host will be sharing knowledge about the local culture and the local gastronomy but he will also have to make sure each one of the guests feel confortable and attended. Requisitos - Ideally, we are looking for a person who is "autonomo" and is able to work as a freelance guide. - The candidate must be fluent in English. Other languages will be very much appreciated but English is 100% required. If you don’t feel like having a 3 hours conversation with English speakers, then it is not the right job for you. - In Food Lover Tour we really value life experience. We are looking for someone who is used to other cultures and feels comfortable with any customer. - The candidate must be a real foodie just like our guests. Really enjoying and understanding food is key to be a successful guide/host. - The candidate must have a good knowledge of the city of Seville (traditions and history) - The candidate must either be a local or a person who has been living in Sevilla for several years - The candidate must be easy-going, empathetic, gregarious and passionate. Take in account that the job is about giving customers a great experience, the places we go and the food we eat is important but making customers feel comfortable and entertained is as important. - Ideally, we are looking for someone who already has a professional activity as this only an extra of a max of 12 hours a week. - Compromise is important, our guides are asked to do between 1 and 4 tours per week depending on the season, and 2 Saturdays per month - It is not required to have any experience in the industry, we will provide the candidate a proper training. We offer - A fantastic job where the candidate will have the chance to meet people enjoying the best of the local gastronomy - For each tour the candidate will be awarded with the following: Free meal + fix salary + tips + incentive
About the job Descripción de la empresa Mondrian & Hyde Ibiza Únete a nosotros para disfrutar de una oportunidad única de trabajar con dos marcas hoteleras diferentes. Mondrian Ibiza es un elegante país de las maravillas con 154 habitaciones y espacios públicos de diseño, incluyendo una amplia terraza con vistas a la bahía. Hyde Ibiza es un paraíso para los amantes de la gastronomía, inspirado en los festivales y un escaparate para la música y la vida nocturna; Tiene 401 habitaciones con texturas naturales y toques artesanales. Juntos, los hoteles suman 7 restaurantes y bares; Desde sushi de primera calidad hasta cocina balear del mar a la mesa. Los hoteles están gestionados por Ennismore, la empresa hotelera lifestyle de más rápido crecimiento, en colaboración con el Grupo Azul Mar Cala Llonga, propiedad del fondo de inversión Apollo. Descripción del empleo Lo que harás... Recepción y bienvenida de los huéspedes a su llegada al hotel. Ayudar con el equipaje de los huéspedes, llevándolo desde el área de recepción hasta sus habitaciones. Proporcionar información sobre las instalaciones del hotel, los servicios disponibles y las atracciones locales. Asistir a los huéspedes con cualquier solicitud especial, como reservas en restaurantes, transporte o actividades recreativas. Mantener el vestíbulo y las áreas comunes limpias y ordenadas. Brindar asistencia con el estacionamiento de vehículos si es necesario. Entregar artículos solicitados a las habitaciones de los huéspedes, como periódicos, alimentos y bebidas, o artículos de tocador adicionales. Coordinar con otros departamentos del hotel para garantizar que las solicitudes de los huéspedes se atiendan de manera oportuna. Proporcionar un servicio de atención al cliente excepcional en todo momento y resolver cualquier problema o inquietud que puedan tener los huéspedes. Mantener un registro preciso de las solicitudes de los huéspedes y las actividades realizadas durante el turno. Requisitos Lo que buscamos: Experiencia previa en roles similares en la industria hotelera o de hospitalidad. Excelentes habilidades de comunicación y servicio al cliente. Competencia verbal inglés. Carné de conducir. Conocimientos del hotel y de la zona. Información adicional ¿Qué te espera? Un paquete competitivo y muchas oportunidades de desarrollo. Tipo de contrato: Fijo discontinuo. Únete a un grupo internacional innovador y de rápido crecimiento que se ha comprometido no sólo a construir nuevos hoteles, sino a construir una marca global. La oportunidad de desafiar la norma y trabajar en un entorno creativo y gratificante. Formar parte de un equipo al que le apasiona crear grandes experiencias hoteleras y construir una cartera de marcas. En el Restaurante Interno se sirve almuerzo todos los días. Grandes descuentos en todos los hoteles de Ennismore y descuentos especiales en numerosas empresas de la isla. Muchas oportunidades para progresar y cambiar como parte de una familia global de marcas. Tiempo libre extra para trabajar como voluntario en una de nuestras organizaciones benéficas asociadas. Reuniones de equipo periódicas, desde nuestras actividades de equipo, hasta nuestra super fiesta fin de temporada; Trabajamos duro, ¡pero sabemos cómo pasarlo bien! Department: Porter The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Soporte Soporte y coordinación al Departamento FAMASE de Seguridad y Salud, Calidad y Medio ambiente, así como al Departamento Operaciones, Departamento RR.HH, a todos los que conlleva el control de la prestación del servicio para garantizar la correcta ejecución así como garantía de calidad del servicio que presta su empresa FAMASE dentro de las instalaciones de nuestro cliente. Mensajería Registro de entradas de paquetería, documentación, citaciones…. Preparación y gestión de envíos de mensajerías TMC Gestión de las solicitudes vía mail del servicio de mensajería y registro en plataforma GIO de envíos por mensajero nacionales TMC Gestión y solicitud en plataforma MyTNT de envíos por mensajero internacionales Preparación y gestión de envíos por Correos (correo ordinario, nacional e internacional, certificado, urgente…) Preparación y gestión de envíos y recados Solicitudes telefónicas con MRW de los envios al Servicio Tecnico de Zetes (IT) a portes debidos. Gestión y envío de valijas internas del resto de sites Franqueo de envíos nacionales e internacionales por Correos y solicitud en la plataforma Reparto y control de diferentes ítems al personal (material oficina, items teletrabajo etc.) Reposición Supervisión de reposición de coolers y entregas de pedidos (snacks y bebidas) Supervisión de reposición de tóners, papel en los puntos de impresión.Incidencias Registro, avisos y seguimiento de incidencias del site Aviso de cualquier incidencia en las maquinas de dispensing (café, agua…) Gestión Buzón Gestión y reenvío de mail del buzón genérico de Facilities Cooperación con los servicios de Emergencias y Parke. FUNCIONES Y TAREAS EXPORÁDICAS Gestión de Eventos Preparación y supervisión de necesidades para diferentes Eventos de cualquier departamento.Sustitución Colaboración por acumulación de tareas y sustitución en descansos. MTO. DOC. PRL Revisión y mantenimiento de documentación en materia de PRL en e-coordina (periódico cada 15 días). Actualización de manuales: Recepciones y Cartería INTERACCIÓN RECEPCIÓN Información y actualización de novedades MANTENIMIENTO INSTALACIONES Registro semanal de las oficinas, salas, almacenes, comedor y espacios comunes identificando incidencias y documentarlo en el fichero. En caso de urgencias, avisar GESTIÓN PERSONAL EXTERNO Formación personal sustituciones Famase
About the job Descripción de la empresa Nuestra unidad de producción se enorgullece de ofrecer un servicio de catering aéreo de lujo de primer nivel, elegante y sofisticado. Nuestro equipo se dedica a crear una experiencia única que resulte atractiva incluso para los pasajeros más exigentes. Nos centramos en ofrecer una calidad excepcional, un servicio de primera clase y una exquisita gama de opciones de menú que sin duda impresionarán. Descripción del empleo Recopilar toda la información sobre las comidas reservadas tanto de pasaje como de tripulación de todos los clientes e introducirlo en el sistema informático. Hacer seguimiento de la evolución y cantidad final de pasajeros del vuelo en los tiempos establecidos por el cliente, para determinar si es necesario un aumento o reducción del servicio en última instancia. Supervisar y coordinar la necesidad de soporte por parte de los Ayudantes de Equipo en el momento de la carga, para satisfacer las incidencias de última hora. Gestionar y hacer seguimiento de las comidas especiales, de tripulación y de pago, siguiendo el mismo procedimiento que para los menús regulares. Realizar un registro de cantidades y elaboración de la orden definitiva de servicio de cada vuelo para, una vez completada, remitirla al área de Facturación. Imprimir planillas y tramitar los albaranes de cada una de las compañía aéreas y entrega a los supervisores de pista Atender vía radio, teléfono o email todas las peticiones que requieran los clientes. Requisitos Educación secundaria / Formación profesional Entre 1 y 3 años de experiencia Carne tipo B Idiomas: Español nativo e inglés medio Conocimientos de office 365 Información adicional Todas las descripciones han sido revisadas para garantizar que sólo se han incluido las funciones esenciales y los deberes básicos. Se han excluido las tareas periféricas, sólo relacionadas incidentalmente con cada puesto. Se ha determinado que los requisitos, aptitudes y capacidades incluidos son los mínimos necesarios para desempeñar con éxito los puestos. No obstante, las funciones, responsabilidades y requisitos descritos no deben interpretarse en ningún caso como exhaustivos. Los Directores podrán asignar funciones y requisitos adicionales si lo consideran oportuno. Las descripciones de puestos no pretenden ser ni crean contratos de trabajo. En nuestro entorno empresarial cada vez más competitivo, entendemos que el rendimiento y el compromiso de nuestros empleados son fundamentales para el éxito empresarial. Nos comprometemos a crear un entorno en el que cada empleado pueda desarrollar su potencial y maximizar su contribución. La Igualdad, la Diversidad y la Inclusión (ED&I) tienen la máxima prioridad en DO & CO. Department: F&B kitchen F&B service Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
¡Hola! Desde Eloquence, empresa de personal para eventos, estamos buscando personal para proporcionar soporte técnico (SQ) en un festival de Barcelona. A continuación detallamos la oferta: -Fechas del evento: Del 3 al 8 de junio. Indispensable tener disponibilidad completas durante esos días. -Horarios (aprox.): Los horarios varían, algunos son por la mañana y otros horarios nocturnos. Todos son de Jornada Completa (8h o más) con una hora de descanso no remunerada. -Salario: 13€ brutos/hora. -Ubicación del evento: Parc del Fòrum, Barcelona -Responsabilidades: Asegurar que el software cumpla con estándares de calidad y requerimientos del cliente. Dar soporte técnico, configuración de impresoras, solución de problemas de conectividad y configuración red y/o configuración de terminales TPV, solución de problemas de conectividad y configuración red. Configuración e instalación de equipos informáticos y periféricos. Instalación, configuración y mantenimiento de equipos informáticos, sistemas operativos, hardware, software, telefonía, infraestructura y otras aplicaciones. Soporte presencial para el personal. - Requisitos: Formación en Informática. Experiencia y conocimientos relacionados con sistemas de pago TPV, en Windows y MacOS. Conocimientos sobre las distintas herramientas para documentos, en este caso herramientas en el Entorno Google (Gmail, Google Apps, etc….). Habilidades básicas en solución de problemas IT. Capacidad para realizar tareas físicas relacionadas con el montaje e instalación de equipos informáticos. Muchas gracias, Team Eloquence :)
About the job 2º JEFE DE COCINA-MISION: En Finca Serena 5*, estamos en búsqueda de un/a 2º Jefe de Cocina que apoye al Jefe de Cocina en la gestión del equipo y las operaciones diarias de la cocina. Buscamos una persona con experiencia en alta gastronomía, capacidad de liderazgo y pasión por la excelencia culinaria. RESPONSABILIDADES Entre sus principales responsabilidades se incluyen: Coordinar y supervisar la preparación de los platos, garantizando la calidad y presentación según los estándares del chef y del menú. Apoyar en la gestión del equipo de cocina, asegurando un ambiente de trabajo eficiente y colaborativo. Controlar el cumplimiento de las normativas higiénico-sanitarias y de seguridad alimentaria. Gestionar el inventario de alimentos y realizar pedidos en coordinación con el Jefe de Cocina. Verificar la calidad y frescura de los ingredientes. Colaborar en la elaboración de nuevas propuestas gastronómicas y en la mejora continua de la oferta culinaria. Sustituir al Jefe de Cocina en su ausencia. ¿QUÉ TE OFRECEMOS? Contrato fijo-discontinuo. Posibilidades de alojamiento. Jornada completa. Uniforme y una comida por turno incluida. Ambiente de trabajo excepcional y espíritu de equipo. Oportunidades de formación y desarrollo profesional. Posibilidades de crecimiento dentro de la compañía. Department: F&B kitchen About you ¿QUÉ NECESITAMOS DE TI? Formación en gastronomía o cocina profesional. Experiencia mínima de 3 años en cocina, preferiblemente en hoteles o restaurantes gastronómicos. Capacidad de liderazgo y trabajo en equipo. Excelentes habilidades organizativas y de comunicación. Conocimiento de técnicas culinarias avanzadas y tendencias gastronómicas. Vehículo propio. The company UNIQUE: UNREPEATABLE, EXTRAORDINARY, EXCELLENT. Our purpose is to provide excellent service to our customers in exceptional hotels in destinations such as, Madrid, Mallorca, Andalucía and Costa Brava. We take care of our customers, our team, our hotels, the community, and the planet. This vision deserves to be real, every day and in every case. We believe that luxury should be understood as a combination of new experiences, the value of authenticity and the pleasure of simplicity. All this enhanced by sophistication, style, seduction, and warmth. UNIQUE means unrepeatable; That is why we offer our customers an incomparable experience, the entrance to a world made to measure and in which everyone is different and special. Because this is the true meaning of luxury in contemporary hospitality. OUR PEOPLE We are passionate about what we do, and we are aware that results are obtained through the actions we repeat daily. That is why each person on our team is committed to cultivating an attitude of care and dedication. We encourage our teams to reap this attitude and sow it in all aspects of their day-to-day lives. Providing an equitable, fair, sustainable, ethical, and safe environment where they can develop their skills and grow. A continuous effort to maintain equal opportunities in all its aspects, and freedom for and among all members of our team.
Seleccionamos Personal de Limpieza para un centro en Ballobar. Personal para suplencias por IT y vacaciones. Se realizará la limpieza general y mantenimiento de la oficina (mobiliario, desinfección de superficies, mopeado y fregado de suelos, aspirado de moquetas o alfombras, aseos, vaciado de papeleras, etc.) Diferentes jornadas laborales: - 39h/s lunes a sábado: 5:30 a 12h - 39h/s domingo a viernes: 6:00 a 12:12h - 39h/s lunes a sábado: 13.00 a 19:30h - 36h/s lunes a sábado 8h a 14h - 20h/s lunes a sábado 8h a 11:20h Necesario vehículo para acceder al centro; se paga plus por desplazamiento. Desde el Grupo Mullor nos comprometemos con la diversidad, la igualdad de oportunidades y la no discriminación por razones de género, edad, origen, estado civil, ideología, orientación sexual o cualquier otra condición personal.
About the job Hotel Brand: Kimpton Location: Spain, Mallorca Hotel: Aysla Mallorca (PMIMS), Avenida del Golf,, 37 Santa Ponsa – Calvia,, 07180 Job number: 144929 About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. What’s the job? As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.Reports to the Restaurant Manager. Your day-to-day: Create a warm welcome to everyone and set the tone for each guest’s experience. Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods. Set up your outlet – stock up on all the supplies you’ll need and manage your inventory. Ensure that food and beverages are well stocked. Ensure overall cleanliness and maintenance of the working area. Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace. Work with your restaurant and kitchen colleagues to offer a seamless food service. Assess customers’ needs and preferences and make recommendations. Report and follow up on maintenance and repairs and for the cleanliness of the bar. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items. Supervise the pool area to make sure every guest is following the stated rules and there is no issues. What we need from you 2+ years’ experience working within hotel/restaurant. Must be fluent in local language and English, additional languages will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us? Competitive salary. Discounted international room rates. Employee recognition programs. Training programs and access to IHG’s training tool. Meals whilst on duty. Uniform and laundry. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Department: F&B service Language required: Spanish. The company Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count
Join Disney Cruise Line – A Career Like No Other Looking to grow your hospitality career? Disney Cruise Line is offering a unique opportunity to join its world-class food and beverage team in the summer of 2025. This is not just a seasonal role—it is a chance to build a long-term career with a globally recognized company. Starting in the summer of 2025, you could be working on a ship sailing through Europe, Canada, California, Alaska, the Bahamas, and the Caribbean! Contract Details: Duration: Approximately 6 months - Contracts are renewable Start Dates & Ship Assignments: Determined by Disney Cruise Line Onboarding Timeframe: 2 to 3 months—apply early to secure your spot Who We Are Looking For: Dedicated, service-oriented professionals with: At least 6 months of recent experience in a fast-paced restaurant (server, runner, or similar) A commitment to a 6-month contract A strong passion for providing outstanding guest service Your Role: Serve guests in three themed restaurants during dinner Oversee buffet service for breakfast and lunch Ensure every guest receives the exceptional service Disney is known for What Disney Cruise Line Offers You: Flights, accommodation, meals, uniforms, and medical insurance Exclusive perks – Free Disney park access and discounts on Disney merchandise Career growth – The Disney Destiny launches in the fall of 2025, offering even more opportunities If you are ready for a life-changing experience, apply now and start your Disney Cruise Line adventure today.
About the job Fulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort six days per week, working independently and autonomously. Your greatest compliment: positive feedback from our guests! free accomodation and board You will be able to enjoy the culinary delights together with our guests and use all the club’s facilities. This is what you can expect at ROBINSON… | working closely with qualified and open-minded colleagues |developing your career and achieving personal | developing yourself creatively and discovering hidden talents | working as a part of a great team | securely employed at the most beautiful locations on earth Department: Guest Relations Management About you I Training in the service sector | at least 2 years experience in the tourist field service | German and good conversational English Languages required: German and English. The company The TUI Group is the world’s number one in the tourism business. The Group’s hotel portfolio includes premium-market ROBINSON Clubs that are well known for their exclusive surroundings and special atmosphere and the all-inclusive club brand TUI MAGIC LIFE. This is due to the very innovative holiday concept we have designed, how warmly we treat each other and our guests, and especially because of our employees. They have continued in keeping the ROBINSON success story going, which began nearly 50 years ago, in over 40 extraordinary locations around the world. It is only because of them that ROBINSON is able to call itself the German market leader for club holidays in the premium segment. The all-inclusive club brand TUI MAGIC LIFE offers the widest range of all-inclusive holidays on the German market. The wide range of sports and entertainment options ensure that families, singles, couples and groups enjoy a variety-filled holiday at no extra cost. All 15 clubs are currently located directly by the sea and each has a different profile and focus.
Se necesita limpiador/a para colegio Sería contrato eventual o de sustitución IT o vacaciones Jornada parcial de mañana de lunes a viernes
About the job Company DescriptionUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job DescriptionEl Supervisor/a de Room Service es responsable de garantizar el funcionamiento eficiente y fluido del servicio de habitaciones, asegurando un servicio de excelencia que supere las expectativas de los huéspedes. Liderará al equipo, optimizará las operaciones y fomentará un entorno de trabajo positivo para maximizar la satisfacción del cliente y la rentabilidad del departamento. Reportando al F&B Manager y al F&B Director, estas son las responsabilidades y funciones a título enunciativo, pero no limitativo: Planificar, organizar y supervisar el servicio de habitaciones. Asegurar el cumplimiento de los estándares de servicio de lujo, de presentación y de tiempo, con el desarrollo de fichas técnicas y de procedimientos. Coordinar con cocina y la F&B Manager para garantizar una experiencia gastronómica excepcional. Coordinar con el equipo de Recepción para la organización de los amenities para clientes VIP. Gestionar al personal, incluyendo la asignación de tareas, formaciones. Resolver problemas y gestionar quejas de clientes, ofreciendo soluciones rápidas y efectivas. Supervisar el material, los inventarios y los pedidos necesarios para la operación diaria. Implementar técnicas de venta para maximizar ingresos y motivar al equipo en la promoción de productos. Participar en el servicio de eventos de banquetes. QualificationsFormación en Hostelería, Turismo o área relacionada. Experiencia mínima de 1 a 3 años en posiciones similares, preferente en hoteles de lujo o propiedades de 5 estrellas. Idiomas: español e inglés avanzado, francés será un plus. Conocimientos sólidos en estándares de servicio de lujo y técnicas de hospitalidad. Excelentes habilidades de liderazgo, con capacidad para motivar y gestionar equipos diversos. Habilidades organizativas y atención al detalle. Conocimientos básicos en la gestión de costos, inventarios y control de recursos. Manejo avanzado de software u ofimático. Conocimiento profundo en vinos y bebidas, incluyendo recomendaciones personalizadas y maridajes. Disponibilidad para trabajar en horarios rotativos, según se requiera. Horario: Jornada completa Tipo de contrato: Temporal - Sustitución Additional Information¿Qué ofrecemos? Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. Tarjeta PayFlow (retribución flexible). Formación continua a través de nuestra plataforma Academy y otras más. Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Department: F&B service The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
**About the company (Direct contract with the final company)** Our client for this position is a distinguished leader in the retail and manufacturing sector, with a formidable presence in various product categories and a solid footprint in the global market. This role offers the unique opportunity for a direct contract with the final company, ensuring a seamless integration into a team that's contributing to a household name across the USA, Canada, UK and UE. Its products are bestsellers in 100+ product categories, it has sold 100+ million units so far; almost every household in the US and Canada has a product of the brand. It owns dozens of patents, and trademarks for its products. What will your day and responsibilities be like? 🧐 - As a Warehouse manager, you will be a vital part of the structure of our company, assisting in the management of our warehouse in the port of Barcelona. - Your primary objective will be to manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Develop and implement warehouse policies and procedures. - Oversee the performance of warehouse staff. - Manage all aspects of the warehouse operation, including receiving, storage, picking, packing, and shipping. - Work with cross-functional teams to ensure the smooth flow of goods. - Maintain a safe and efficient warehouse environment. Where you will work 📍 The offices and warehouses are located in the port area of Barcelona What they are looking for 🛠 - +3 years of experience in a warehouse management role - Leadership and organizational skills. - Ability to work independently and as part of a team. - Conversational English and Spanish. Extra points, nice to have... 💯 - (NOT required) - Understanding of Fulfillment by Amazon (FBA).
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for an experienced Bar Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Head of Bars & Restaurants, the Bar Manager directs the operations of the Bars within the hotel. The Bar Manager assures the outlet’s service is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Manage and oversee the entire restaurant operation. Ensure the food & beverage concept of the restaurant is well executed and expectations of guests and the team are accomplished whilst continually looking for areas to improve. Continually update service offerings in line with trends and guest expectations. Manage food & beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards. Ensure service and other standards according to SOPs are adhered to. Ensure cash handling procedures are followed and all stock items are managed. Ensure that the food & beverage team is continually trained in product and menu knowledge. Oversee the preparation and presentation of food & beverages to meet set standards. Oversee staff training and carry out on-the-job training where required. Ensures that regular, on-going communication occurs in the restaurant. Contributes to the hiring process, conduct performance appraisals, and make personnel-related decisions. Ensures that food and beverage products are of the highest quality and presented effectively. Supports the Head of Bars & Restaurants in various administrative tasks, including departmental reports and strategic planning. Establishes clear expectations and holds the food and beverage team accountable for exemplifying desired service standards. Facilitates the integration of new hires into the department through orientation programs and tailored training initiatives to enable successful job performance. Qualifications What we are looking for... Degree with emphasis in Hospitality/Bars management. +3 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values. Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high-level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Bar The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.