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  • ¡Cocineros/as para Extras! 🧑‍🍳 Serv. Recurrentes Madrid
    ¡Cocineros/as para Extras! 🧑‍🍳 Serv. Recurrentes Madrid
    hace 2 días
    €13 por hora
    Jornada parcial
    Tetuán, Madrid

    ¿Eres cocinero/a, buscas ingresos extra y te apasiona el ritmo de los grandes eventos? En What Event estamos ampliando nuestro equipo de cocina para cubrir servicios de extras en los mejores eventos, caterings top y fincas de bodas de todo Madrid. ¡Tenemos turnos de manera muy recurrente durante toda la temporada! Tú decides cuándo te apuntas según tu disponibilidad. 🗓️⚡ ¿Qué buscamos en ti? 🤔 • Experiencia demostrable como Cocinero/a o Jefe de Partida en hoteles, caterings, banquetes o restaurantes de volumen., • Destreza en emplatado de alta calidad, producción, control de puntos de cocción y organización de partidas., • Limpieza, rapidez y capacidad para trabajar en equipo bajo la presión propia de los grandes eventos., • Imprescindible: Uniforme propio de cocina (chaquetilla, pantalón negro/cuadros y calzado de seguridad). ¿Qué te ofrecemos? 💼 • ¡Turnos constantes! Trabajo garantizado de forma recurrente (bodas, cenas de gala, eventos corporativos, colectividades...)., • Alta en la Seguridad Social con salarios competitivos por hora., • Flexibilidad total: ideal para compaginar con otros trabajos o proyectos., • Trabajar en los espacios y fincas más espectaculares de Madrid. Si tienes experiencia, ganas de rodar con un equipazo y quieres llenar tu agenda de servicios... ¡Inscríbete ya y te escribimos hoy mismo! 📲 Ready to cook!

    ¡Incorporación inmediata!
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  • Setters & Closers
    Setters & Closers
    hace 14 horas
    €100000 anual
    Jornada parcial
    Salamanca, Madrid

    Aeternus Power Appointment Setter Position: Appointment Setter Company: Aeternus Power Employment Type: Full-Time / Part-Time (depending on business needs) Reports To: Sales Manager Position Overview The Appointment Setter is responsible for generating qualified sales opportunities by contacting potential customers, educating them on Aeternus Power’s solutions, and scheduling appointments for the sales team. This role serves as the first point of contact and plays a critical role in creating a positive customer experience. Key Responsibilities Conduct outbound calls, messages, and follow-ups with prospective customers. Introduce Aeternus Power’s products and services in a clear and professional manner. Identify customer interest and determine whether prospects meet qualification criteria. Schedule consultations and appointments for the closing team. Accurately document interactions and update the CRM system. Maintain consistent communication with prospects to reduce no-shows and cancellations. Meet or exceed daily activity targets and appointment-setting goals. Collaborate with closers and management to improve lead quality and conversion rates. Qualifications Strong communication and interpersonal skills. Comfortable speaking with customers by phone and through digital channels. Organized and detail-oriented. Ability to handle objections professionally. Self-motivated with a results-driven mindset. Previous experience in appointment setting, customer service, or sales is preferred but not required. Performance Metrics Number of outbound contacts made. Qualified appointments booked. Appointment show rate. Conversion rate from lead to appointment. CRM accuracy and follow-up consistency. Compensation Structure Base pay and/or commission. Performance bonuses tied to qualified appointments and team results. Advancement opportunities within the sales organization. Sales Closer Position: Sales Closer Company: Aeternus Power Employment Type: Full-Time Reports To: Sales Manager Position Overview The Sales Closer is responsible for conducting consultations with qualified prospects and guiding them through the decision-making process to secure completed sales. This role requires strong communication skills, consultative selling abilities, and a commitment to delivering an excellent customer experience. Key Responsibilities Conduct in-person or virtual consultations with qualified prospects. Assess customer needs and recommend appropriate Aeternus Power solutions. Present proposals clearly and confidently. Address questions and overcome objections with professionalism and integrity. Guide customers through agreements, financing options, and the closing process. Coordinate with operations and customer support teams to ensure a smooth handoff after the sale. Maintain accurate records and notes within the CRM. Consistently achieve or exceed sales targets and performance expectations. Qualifications Proven sales ability and confidence in presenting solutions. Strong negotiation and relationship-building skills. Excellent listening and problem-solving abilities. Ability to manage multiple prospects and follow-ups effectively. Self-disciplined, coachable, and goal-oriented. Previous experience in high-ticket, solar, energy, or direct sales is preferred. Performance Metrics Sales conversion rate. Revenue generated. Average deal value. Customer satisfaction and retention. Accuracy and completeness of sales documentation. Compensation Structure Commission-based or base salary plus commission. Performance incentives and bonus opportunities. Clear pathways into senior sales and leadership roles. Aeternus Power Core Expectations At Aeternus Power, all team members are expected to: Operate with honesty, professionalism, and accountability. Put customers’ needs first and provide transparent information. Demonstrate a strong work ethic and commitment to continuous improvement. Embrace coaching, feedback, and ongoing training. Contribute to a positive, team-oriented culture focused on delivering exceptional results.

    Inscripción fácil
  • People & Culture Supervisor- Four Seasons Hotel Madrid
    People & Culture Supervisor- Four Seasons Hotel Madrid
    hace 1 día
    Jornada completa
    Retiro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is seeking a passionate People & Culture Supervisor to join the team. The People and Culture Supervisor is expected to be the Cultural Advocate of the Golden Rule in every employee action, supporting the hotel as a Business Partner. This position is responsible for the employee hiring process, employee relations and all the processes involved aiming to guarantee an exceptional employee hiring experience. What you will do Contracts communication and management. Control contracts end date and liaise communication in between departments and finance Manage end of contracts: exit interviews & communication between departments. Employees sick leave management Follow up work related accidents with work insurance company and employees Review vacation and festive report, ensure systems are updated and accurate Risk Prevention Management – liaise with Risk Prevention External Company Support all internal and external inquiries or requests and serve as point of contact with employees and Managers. Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture Maintain digital and electronic records of employees and departmental reports Contracts Management Complete termination paperwork and exit interviews. Produce and submit reports on general activity. Training and support for departmental Managers in the use of systems, work calendars, procedures, etc Drafting and stablish procedures and manuals according as needed Participation in departmental labor meetings and manage the necessary adjustments and changes Monitoring performance evaluations, satisfaction surveys and action plans Participation in departmental briefings Keep up-to-date with the latest People and Culture trends and best practices. What you bring 2 years of experience in the same position. Exposure to labor law and employment equity regulations. Effective HR administration and people management skills. Full understanding of HR functions and best practices. Excellent written and verbal communication skills in English and Spanish. Works well under pressure and meets tight deadlines. Highly computer literate with capability in email, MS Office and related business and communication tools. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

    Inscripción fácil
  • Camarero/a TEMPORAL
    Camarero/a TEMPORAL
    hace 12 días
    Jornada completa
    Madrid

    About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. What you'll be doing: • Perform all duties of the lounge in a professional manner in alignment with PPG standards and Operation manuals,, • Handle passenger admission process for various type of customers including but not limited to premium customers of contracted airlines, financial institutions, walk-ins etc in a smooth and professional manner,, • Prepare and serve food & beverages, including all hot and cold drinks, to the guests all times with a pleasant and friendly attitude,, • Provide food and drink recommendations to guests,, • Restock food & beverages and glassware, when necessary, throughout the shift, • Maintain the highest quality and consistent products & quality standards by following all Company drink recipes and procedures, taste coffee and other non-alcoholic drinks to maintain familiarity with products and quality standards,, • Perform opening, closing and side duties – setting up and tidying up the lounge, ensure cleanliness of glass surfaces or counter tops, and entire lounge area, ensure equipment is in good condition and food safety standards are met, • Follow and observe Health and Safety standards by following self-monitoring plan, properly labeling, dating, covering, and refrigerating the prepared items for the lounge, • Assist the guests all times with polite, friendly, and professional manner,, • Always maintain perfect use of Plaza premium Group uniform as a brand ambassador,, • Any other duty/tasks as requested by the Employer. Job requirements: • Minimum 1-2 years’ experience in F&B operations preferably in hotel or catering industry, • Able to work in the bar, • Excellent customer service, interpersonal and communication skills, • Good command of spoken English and Spanish. THIS IS A TEMPORARY CONTRACT (VACATIONS).

    ¡Incorporación inmediata!
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  • Butler
    Butler
    hace 3 días
    Jornada completa
    Retiro, Madrid

    Qualifications: SHIPBOARD Employment type Minimum of two (2) years guest facing service experience in a luxury environment. Ability to speak English clearly, distinctly and cordially with guests. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Essential duties and responsibilities: Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues

    Sin experiencia
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  • Encargado/a
    Encargado/a
    hace 2 meses
    €11.5–€14 por hora
    Jornada completa
    Fuencarral-El Pardo, Madrid

    At JADE, we’re not just serving matcha – we’re building a community. We’re looking for baristas who bring more than just technical skill behind the bar. Yes, experience preparing coffee, matcha, and beverages is important, but what truly sets our team apart is charisma, energy, and connection with our guests. As a JADE barista, you’ll be at the front line of creating memorable customer experiences, bringing warmth, enthusiasm, and personality into every interaction. Our space is designed to grow, and we’re looking for people who want to grow with it. What you’ll do: Prepare and serve matcha-based drinks, coffee, and other menu items with consistency and care. Create genuine connections with customers – be present, engaging, and attentive. Maintain a clean, organized workspace and uphold JADE’s aesthetic and service standards. Support the team as the project expands, with the possibility to step into managerial responsibilities (inventory management, operations, and staff coordination) as new Jade locations open. Who you are: You have experience working as a barista (coffee, tea, or café service). You’re charismatic, approachable, and thrive in direct customer interaction. You’re proactive, reliable, and excited to grow alongside a fast-scaling project. You see hospitality not as a transaction, but as a way of building community. Why JADE: Be part of a new concept redefining the matcha and café experience in Madrid. Work in a dynamic, creative environment where your personality is as valued as your skill. Opportunities for growth as JADE expands to multiple locations.

    Inscripción fácil
  • Assistant IRD Manager
    Assistant IRD Manager
    hace 5 días
    Jornada completa
    Retiro, Madrid

    Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Second-level management position, supporting and responding to the daily operations in Room Service under the command of the current Manager. The position directs, trains and assists employees to follow standards in the delivery of food and beverages to guest rooms and hospitality suites. The position helps ensure guest and employee satisfaction while maintaining the operating budget. Strengthens the food and beverage/kitchen team by assisting at other outlets when needed. Job Description: Managing daily room service operations • Collaborates with the Manager in the supervision of the daily operations of the corporation and the team, ensuring the follow-up and reporting of all decisions and activities. • Supervise and manage employees. Manage all day-to-day operations. Understands employees' positions enough to perform duties in the employees' absence. • Ensures that property policies are administered fairly and consistently. • Communicates areas that need attention to staff and follows up to ensure follow-up. • Oversees daily shift operations and ensures compliance with all Room Service policies, standards, and procedures. • Oversees staffing levels to ensure guest service, operational needs, and financial goals are met. Leading Room Service Team • Uses interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial and business decision-making; demonstrates honesty/integrity; Lead by example. • Foster and foster mutual trust, respect, and cooperation among team members. • Serves as a role model for demonstrating appropriate behaviors. • Provides guidance and guidance to subordinates, including setting performance standards and tracking performance. • Develop specific goals and plans to prioritize, organize, and carry out your work. • Ensures and maintains the level of employee productivity. • Provides the leadership, vision, and direction necessary to gather and prioritize departmental objectives in an efficient and effective manner after reviewing those objectives with the Manager. • Celebrate successes and publicly recognize team members' contributions. • Communicates performance expectations according to the job descriptions for each position. • Ensures regular and ongoing communication with employees to raise awareness of business goals, communicate expectations, recognize performance, and produce desired results. • Establishes and maintains open and collaborative relationships with employees and ensures that employees do the same within the team. • Observe employees' service behaviors and provide feedback to people. • Solicits employee feedback, uses an "open door" policy, and reviews employee satisfaction results to identify and address issues or concerns. • Strives to improve service performance. • Monitors employee service behaviors and provides feedback to individuals. Room Service Financial and Budget Goals • Comprises budgets, operating statements, and payroll progress reports as needed to assist in the department's financial management. • Participates in the management of the department's controllable expenses to meet or exceed budgeted targets. Ensuring exceptional customer service • Offers services that go above and beyond for customer satisfaction and retention. • Improves service by communicating and helping people understand customer needs, providing guidance, feedback and individual advice when needed. • Manages daily operations, ensures quality, standards and compliance with daily customer expectations. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empower employees to provide excellent customer service. • Engage with customers to get feedback on product quality and service levels • Interact with customers, either over the phone or by accompanying the waiter during meal delivery, to get feedback on product quality, service levels, and overall satisfaction. • Set a positive example for customer relationships. • Manages guest issues and complaints. • Participates in the employee performance appraisal process, providing feedback as needed. • Conducting human resources activities • Identifies the development needs of others and coaching, mentoring, or otherwise assisting others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal education or training programs or classes, and teaches or instructs others. This company is an equal opportunity employer. frnch1

    Sin experiencia
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  • Food and Beverage Supervisor - The Palace a Luxury Collection Hotel
    Food and Beverage Supervisor - The Palace a Luxury Collection Hotel
    hace 5 días
    Jornada completa
    Retiro, Madrid

    Additional Information: This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Spanish and English is mandatory This company is an equal opportunity employer. frnch1

    Sin experiencia
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