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You will be responsible for providing first-line technical support to end-users, acting as the initial point of contact for hardware, software, and system-related queries. Line Support Bath- Onsite Up to £29,000 per annum. You will accurately log, track, and update support tickets within the ticket

A recruitment agency is seeking an experienced Technical Support Engineer / 1st/2nd Line Support Engineer in London. The role involves providing technical support for infrastructure, managing IT incidents, and following ITIL processes. Candidates should have strong networking knowledge, experience w

We are looking for a new Technical Support Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. Enjoy private medical coverage, discounted health plans, virtual GP access, an

A leading legal recruitment firm is seeking a Technical Support Specialist in Central London to provide first-class support in a prestigious law firm setting. The ideal candidate should have at least one year of experience in a legal IT environment, possess strong troubleshooting skills, and display

The role involves providing support for approximately 3000 schools, troubleshooting networks, and a strong focus on customer service. Candidates should have a background in IT support, excellent communication skills, and a solid understanding of networking. A leading technology service provider in t

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Providing 1st and 2nd line desktop, laptop and mobile device support ac

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

A technology company based in East Midlands is looking for a 1st line support engineer. This role requires handling customer requests and ensuring high-quality service. Candidates must have at least 2-3 years of experience in a Service Desk role and a passion for IT.

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. With over a decade of delivery experience, they support customers across infrastructure, networkin

A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and n

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

Handle support requests via phone or ticketing system. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business.

This role involves providing 1st/2nd line support, managing tickets, and handling IT equipment. The ideal candidate must have a solid background in end-user support, familiarity with Active Directory and Microsoft 365, and the ability to troubleshoot hardware issues. An IT company in Greater London

A technology support provider in Isleworth is seeking an IT Support Analyst for on-site technical support roles. The position involves providing 1st and 2nd line support, managing user devices, and collaborating with finance teams to ensure minimal operational disruption. Candidates must possess str

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract. Candidates should have strong troubleshooting skills and experience with Microsoft products, including MacIOS and Jamf. This position offers an exciting opp

In this role, you'll assist in managing and troubleshooting issues for customers, providing market-leading technical support. A leading IT solutions provider is looking for a First Line Support Engineer to join their team in a hybrid capacity.

A prominent adult learning provider in London is looking for a First/Second Line IT Support Analyst to join their vibrant team in Covent Garden. You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts.

A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative team. This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skil

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A prestigious London-based professional body is seeking a proactive 1st Line IT Support Engineer for a 6-month fixed term contract. The ideal candidate will have strong customer focus and problem-solving skills, with experience in helpdesk support. This role offers the chance to provide high-quality

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

A leading broadcasting company in the UK is seeking a Platform Controller to provide first line technical support for broadcast content. Candidates should have strong broadcast and IT experience, particularly with Platform systems and workflows. The position is on-site at the Osterley campus, offeri

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO. Job Title: 1st Line IT Support Engineer (6 Month Initial FTC). Helpdesk administration, hardware/software configuration, and user support

A prominent educational institution in Covent Garden is seeking a First/Second Line IT Support Analyst. You will provide essential IT support to staff and learners, ensuring excellent service quality. This role offers a competitive salary along with a variety of generous benefits including flexible

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

IT Support Analyst (1st Line Support). IT Support Analyst (1st Line Support). You will provide 1st line support, troubleshoot a range of issues, and ensure smooth operations across our Microsoft‑centric technology stack.

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

In this role, you will provide the first and second line of technical support to business users, ensuring their IT issues are resolved effectively. The role requires travel across the UK to various sites and involves administration of IT services, managing end-user IT equipment, and supporting HR pr

A growing Managed Service Provider in Chorley is seeking a motivated 1st Line IT Support Engineer. Candidates should have at least one year of experience in an IT support role, strong problem-solving skills, and a desire to learn new technologies. The position offers career progression opportunities

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Established in 2002, this organisation delivers comprehensive

The role involves first line support, installing software and hardware, and ensuring efficient resolution of IT calls. A leading IT support company is seeking an experienced IT Support Engineer to provide software and hardware assistance across their London, Bristol, Leeds, and Edinburgh offices. Th

As a 1st Line Support Engineer, you will be the first point of contact for our managed service customers, delivering professional, friendly, and effective technical support. Act as the first point of contact for customer support requests via phone, email, and ticketing system. Resolve common 1st lin

A leading IT solutions provider in Greater London is seeking a 1st line support technician to respond to client technical issues and maintain user accounts. The ideal candidate possesses IT support experience, is knowledgeable in ITIL, and is committed to providing outstanding customer service.

A leading IT support provider in the United Kingdom is seeking a First and Second-Line IT Support Technician to work in their prestigious London office. The ideal candidate will have experience in IT helpdesk support, a good understanding of Active Directory, and knowledge of Microsoft 365 and netwo

As a 1st Line Support Analyst, your day to day remit includes:. Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. Part of this agile approach is a focus on hybrid working and supporting the work/life balance

In this role, you will provide first and second line support, manage customer issues, perform software configuration, and collaborate with technical teams. A leading software provider in Greater London is seeking a Support Analyst passionate about developing their career in Technical Support. Excell

A prestigious London-based professional body is seeking a proactive 1st Line IT Support Engineer to join their internal IT team. Ideal candidates will have a strong customer focus and experience with Windows 11 and Office 365. This role involves providing high-quality IT support and problem-solving

A recruitment agency is seeking an IT Support Analyst (1st Line Support) based in London. Responsibilities include troubleshooting user issues, managing service requests, and assisting with onboarding. In this role, you will provide essential technical support and ensure smooth operations across Mic

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.

A forward-thinking IT support company in Greater London is seeking a Trainee First Line IT Support Engineer to join their team. This entry-level role offers extensive training to help you develop your IT skills and provide support to a variety of clients. Strong communication skills and a proactive

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

Platform Control are a first line technical support team that ensures that Sky broadcast content is robustly delivered to our customers. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We will look to ensure a fair and consistent experience for all, and wil

Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. An ability to understand a customer’s query and identify next steps will take a patient and attentive nature. You will be the first point of contact for inbound customer technica