2nd line support jobs in Oxford - Page 2Create job alerts

The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. This role involves providing technical support in an MSP environment, troub

A technology firm in Richmond is seeking an enthusiastic Application Software Support Engineer to provide 1st and 2nd line support for their ECHO application. You will communicate updates to clients and ensure proper categorization and resolution of issues. The ideal candidate has a BSc in IT or equ

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

Industrious, located in Greater London, seeks an adaptable IT Support Specialist to join its global technology team. The role involves providing high-quality Tier 1-2 support across various European sites, ensuring installations meet company standards, and managing technical networks. Required is 3+

As a 2nd Line IT Support Engineer, you will act as a key escalation point within the support function, owning incidents through to resolution and contributing to service improvement initiatives. Supporting and administering Microsoft 365, including Exchange Online, Teams, and SharePoint. I am suppor

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. You will be responsible for ensuring the performance and h

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. A tech support firm is seeking a skilled 2nd Line Support Engineer based in their London office. The role requires strong hands-on experience with Mac devices and resolving MacOS iss

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist. Candidates should have at least 2 years of experience in desktop support and strong technical skills. Responsibilities include providing desktop support to a global user base

In this hands-on role, you’ll provide 1st and 2nd line support for software, hardware, and networking issues in public sector environments. Candidates should have 3-5 years of Level 2 IT support experience, strong knowledge of Windows and Microsoft 365, and basic Linux skills. The role requires cl

Candidates should have 1st and 2nd line support experience, familiarity with SQL and Hyper-V, and a background in service desk operations. The position involves providing first and second line IT support across the Neptune business, maintaining accurate enquiry records, and participating in continuo

This is an onsite IT Support Engineer role, and we are looking for a highly motivated and driven individual with an excellent customer service and support background. Experience in varied IT environments is highly required, with the ability to support a variety of simple and complex issues, especial

A technology services provider in the UK is seeking a First Responder Engineer to deliver 1st line IT support to its customers. Ideal candidates should have a passion for IT and strong communication skills. Growth opportunities and professional certification support are provided.

We are committed to being an employer of choice and offer a competitive remuneration and benefits package that includes an employee profit share scheme, tax‑efficient smart benefits, private medical insurance, life insurance, long‑term sickness insurance, interest‑free season ticket loans, hea

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. This full-time pos

The candidate will provide second-line support for POS software, resolving customer queries via calls and emails. A leading technology solutions provider seeks a Customer Support Analyst/2nd Line Technical Support in Eastleigh/Southampton on a temporary basis. Requires 2+ years of experience in tech

Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line). A team mindset and a genuine interest in growing your technical skills.

A leading technology services provider is seeking an Application Support Engineer in Greater London. You will provide technical support for critical applications, manage incident responses, and collaborate with IT teams. The ideal candidate should have 2-3 years of experience, particularly with Busi

Candidates should possess strong Microsoft365 and Apple Mac support skills and have at least 3 years of experience in a technical support role. This role focuses on delivering 1st and 2nd line support, ensuring a top-tier customer experience within various IT environments. This position offers a sal

The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. Ideal candidates should have strong Windows/macOS skills and experience with Microsoft 365. A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join

You’ll also likely have:* Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,* Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,* Ability to identify trends

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

The ideal candidate will proactively manage incidents, provide first-class technical support, and contribute to service improvement initiatives. A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. Essential skills include ex

Provide 2nd line support for escalated incidents and service requests, particularly those related to Azure, Intune, and Microsoft 365. We are seeking a skilled and IT Technical 2nd Line Engineer with experience on automation/scripting and M365 technologies including Microsoft Intune, Microsoft Autop

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

The role involves 2nd and 3rd level support, providing emergency call services, and solving user issues primarily via phone. Oxford University Hospitals NHS Foundation Trust is seeking an IT Support professional within the IM&T Services. Applicants need a GCSE in English and Maths, a degree in an IT

This role involves managing helpdesk queries, administering users in Active Directory, and assisting with system maintenance, while also developing towards 2nd Line responsibilities. Candidates should possess strong troubleshooting skills and a willingness to learn. Smart Payment Technologies is loo

The role involves 2nd to 3rd Line Support functionality, offering development opportunities in a supportive environment. Responsibilities include assisting with Power BI integration, logging support tickets, and ensuring high standards in technical implementations. Candidates should have strong know

Wabsys is looking for an experienced IT Support Engineer to deliver 2nd/3rd line IT support across a range of clients. Candidates should have strong IT support experience, especially with Microsoft 365 and Azure. A salary between £35,000 and £40,000 is offered, along with a pension scheme, healthc

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

The ideal candidate will have experience in network support, solid understanding of routing and switching fundamentals, and exposure to BGP and OSPF. Hamilton Barnes Associates Limited is seeking a Network Support Engineer to provide 1st and 2nd line support across enterprise environments. The salar

This is an exciting opportunity to work with some of the major motor and finance brands in the industry where you will play a leading part in delivering high-quality support for our business-critical applications, engaging directly with customers and stakeholders, and ensuring smooth roll out of ser

Responsibilities include troubleshooting both Windows and macOS issues, managing Microsoft 365 environments, and maintaining documentation. Pivotal Recruit is looking for a Level 2 IT Support Engineer to join their team in the South West of England. In this diverse role, you will manage escalated se

Endpoint Management (MDM): Deep familiarity with Mobile Device Management (MDM) platforms such as Jumpcloud and Kandji (Iru) for policy enforcement and deployment across a multi-site environment. Provide expert Tier 1-2 support across multiple European locations, managing a diverse ecosystem of hard

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support. Additional skills in

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

Building Design Partnership Limited is seeking a 2nd Line Engineer to join their Operations Support team. BDP offers a supportive working environment with a focus on personal and professional development, as well as a competitive benefits package, including private medical insurance and a hybrid wor

The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. Responsibilities include troubleshooting technical issues, setting up new sites, and providing face-to-face support to users. A growing IT company in Hertfordshire is seeking a 2nd Line IT E

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

A dynamic IT support company is seeking a 2nd Line IT Support Engineer to provide technical support in an expanding team. The role involves troubleshooting across Microsoft Windows, Microsoft 365, and Azure cloud services. With a starting salary of £32,000, plus up to £8,000 bonus and benefits, th

Telstra is seeking a professional for 2nd Line Support in Greater London, focusing on their Internet Delivery Network and associated technologies. Candidates should be knowledgeable in IP technologies and broadcast standards. The role requires strong technical skills, a calm approach in live environ

Ideal candidates will have experience in IT support, strong knowledge of server and networking environments, and excellent troubleshooting and communication skills. In this role, you will diagnose and resolve complex technical incidents, support various infrastructure environments, and mentor junior

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Deliver top‑