Head of Global Network Infrastructure
4 days ago
City of London
📍 London (Hybrid – 3 days in office / 2 days from home) 🕘 Full-Time | 37.5 hrs/week | Flexibility required to support global teams Ready to take the lead in shaping the future of global network infrastructure? An excellent opportunity for a high-calibre, forward-thinking Head of Global Network Infrastructure to join a global technology team at a pivotal moment of transformation. This newly created role offers the chance to lead a high-performing, globally distributed team of network professionals across the UK and other international regions, and to drive a strategic SD-WAN rollout. You will serve as both a technical authority and people-focused leader, ensuring the global network is robust, efficient, and fit for the future. 💼 Your Role As Head of Global Network Infrastructure, you will: • Establish and maintain a strong working relationship with our newly onboarded SD-WAN vendor, ensuring seamless collaboration and delivery excellence., • Drive strategic decisions and provide technical leadership across a global enterprise network., • Lead the implementation and migration of SD-WAN, with specific experience in HPE SD-WAN technology., • Manage and mentor a team of 15 network professionals across multiple regions, fostering a culture of accountability and growth., • Oversee incident management and escalation, ensuring rapid resolution and minimal business impact., • Work closely with senior stakeholders, including engagement at CIO level, to align network strategy with wider business goals., • Balance day-to-day operational excellence with transformative project delivery in a fast-paced environment., • Define and implement a global 24×7 network support model using a mix of internal and third-party resources. 🧠 What You’ll Bring While this is not a hands-on role, you will bring deep technical understanding to guide decisions and lead delivery with authority. Core Experience • Proven experience in SD-WAN design, deployment, and migration across global organisations., • Solid enterprise networking background across multi-site LANs/WANs., • Proficiency in Cisco technologies (Nexus 3K/9K, BGP, OSPF, EIGRP)., • Experience with firewalls (Palo Alto, Fortinet), VPNs, MPLS, and wireless (Aruba)., • Knowledge of cloud networking in platforms such as Azure, AWS, and GCP., • Hands-on familiarity with monitoring tools such as SolarWinds, PRTG, and F5., • Strong vendor management skills, including defining statements of work, negotiating SLAs, and ensuring consistent service quality., • Experience managing third-party service providers and maintaining high service standards. Leadership & Strategy • Proven experience leading globally distributed teams, including line management of 15 staff and mentoring., • Ability to influence and communicate effectively with senior stakeholders up to CIO level., • Strategic thinker with a track record in IT service improvement initiatives., • Experience defining and delivering 24×7 support models., • Strong capability in incident management and crisis leadership. 🌟 Desirable Skills and Experience • Certifications: CCNP, CCIE, PCNSE, NSE4/7, or similar., • Familiarity with Zero Trust, ZTNA, and SASE., • Experience with network automation/IaC (Ansible, Terraform, Python)., • Understanding of GDPR, Cyber Essentials, ITSM/ITIL frameworks. 📌 Why This Role? This is your opportunity to shape the future of a global network strategy, lead transformational projects, and influence at the highest levels. You'll help drive innovation in SD-WAN, improve resilience and performance, and bring automation and intelligence to a modernised, future-ready network. This isn’t just about keeping the lights on — it’s about setting the direction for where their network goes next. 📍 Location & Working Style Based in London, operating a hybrid model (3 days in the office, 2 days remote). Standard UK hours, but flexibility is expected to collaborate with global regions. This role will offer a market-competitive salary and a comprehensive benefits package. Apply now to build a smarter, faster, and more secure global network.