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Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: • Logging all actions and ensuring accurate documentation in ConnectWise., • Answering calls and delivering excellent customer service at all times., • Meeting individual and team KPI targets in line with Service Desk goals., • Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required., • Managing and maintaining IT Glue documentation for customers and internal use., • Collaborating with the Sales team to provide solutions and recommendations., • Supporting hosted environments and local infrastructure for clients., • Diagnosing and resolving technical issues for clients and internal teams., • Assisting in small to medium-sized IT projects as directed by the Service Desk Manager., • Applying security updates and system upgrades for clients and internal systems., • Setting up and configuring core servers for clients and internal use., • Ensuring software licensing records are maintained., • 12+ months experience in a helpdesk or IT support role., • Experience with Windows 10/11 managed support., • Printer and server management (2016/2019)., • Management of domains/DNS (GoDaddy, 123 Reg, etc.)., • Office 365 Admin Centre / Exchange experience., • SharePoint, OneDrive, and Teams support., • Networking (DNS, DHCP, TCP/IP)., • 2+ years of experience in an MSP environment., • Hyper-V / VMware., • VOIP telephony support (3CX, Horizon)., • Remote Desktop solutions (Azure WVD, RDS)., • MDM solutions (Intune, Hexnode, etc.).

Administrator Repairs and Maintenance Salary £28,940 per annum plus great benefits Temporary 12 month contract, full time (37.5 hpw) Hybrid working; from home and our office in Welwyn Garden City We can't offer a CoS for this role Home a place where you belong Ever feel like your admin skills could be making a bigger impact? In this role, youll help keep our repairs service running smoothly, supporting ... ZIPC1_UKTJ

OVERVIEW: AL Marketing is an award-winning creative agency, located just outside Hertford in a countryside, barn conversion, which is truly unique. We’re currently looking for an Account Executive – Senior Account Executive to work across several of our shopping destination clients. A passion for the retail industry and marketing is a must! We pride ourselves on progressing our staff and have a very high retention rate, with some of our employees staying with us for 10, 15 and even 25 years because they love what we have to offer! Our ideal candidate will possess strong attention to detail, have a can-do attitude and have excellent written English skills from formal language to slang. You should be organised and able to juggle multiple projects and have a keen interest in social media. You should also be able to work collaboratively with other members of the team, including Client Services, Copywriters, Art Directors and Creatives, as well as independently. You will need to travel to your clients from time-to-time so your working hours can have some flexibility and holding a driving license would be beneficial. KEY RESPONSIBILITIES INCLUDE: · Taking briefs from your clients and managing the activity efficiently throughout all its stages on time and within the budget agreed. · Attending client meetings and presentations · Assisting with marketing strategy planning · Supporting the social media team occasionally, including responding to social media comments and development of content · Assisting in the development of presentations with senior team members · Writing copy including press releases and web articles when necessary · Pitching to press and collating press coverage · Event organisation, planning and support – including occasional attendance · Assisting in industry/client research · Contributing to new business pitches and presentations · Proofing documents/feeding back changes · Managing campaign deliverables both print and digital · General team/admin support · Budget and billing management · Collaborating with the design team on creative briefs, development and outputs. · Media planning and buying · Monthly reporting and ongoing basic data analysis These areas will be introduced and guided by a team member to help the new colleague get up to speed over time. TECHNICAL REQUIREMENTS · Microsoft Office (Word, Excel, PowerPoint, Outlook) · Google Docs · Facebook, Instagram, Tik Tok, LinkedIn · Working knowledge of website content management systems and Xero would also be an advantage but not essential HOURS: Full time – Monday - Friday 9.00am - 5.30pm. SALARY: Up to £30K depending on experience ANNUAL LEAVE: 23 days holiday, plus day off on your Birthday, plus office shut down between Christmas and New Year (not taken as part of your annual leave). Holiday allowance also increases as you stay with the company. COMPANY BENEFITS: · Company laptop and phone · Hybrid/flexible homeworking · Option for private healthcare (after 3 months) · Flu Jabs & eye tests paid for by the company · Company pension scheme (after 3 months) · Free on-site parking · Regular social events including a yearly epic Christmas party · Support with gaining industry qualifications TO APPLY FOR THIS ROLE PLEASE SEND CV AND COVER LETTER TO

MAIN PURPOSE OF ROLE To act as a trusted Executive Assistant to the Chief Executive and provide administrative support to the Chief Financial Officer, Chief Marketing and Customer Affairs Officer and Chief People Officer, providing proactive, high‑quality support that enables effective leadership, decision‑making and delivery at pace. The role requires exceptional organisational skill, sound judgement, resilience under pressure and absolute attention to detail. The post‑holder will flex across priorities, respond calmly to changing demands, and provide seamless support to the wider Executives and Board as required. MAIN RESPONSIBILITIES Executive Support • Act as a highly trusted partner for the Chief Executive, supporting him to manage time, priorities and information flow with discretion and sound judgement, • Proactively anticipate upcoming pressures, risks and pinch points, ensuring the Chief Executive and wider Executives are fully prepared, • Take full ownership of travel arrangements, proactively anticipating and resolving issues in advance to ensure a seamless experience on arrival, • Provide administrative support to the Chief Financial Officer, Chief People Officer and Chief Marketing & Customer Affairs Officer, predominantly diary management and logistics, • Manage fast‑moving diaries where priorities can shift frequently, maintaining calm, accuracy and control at all times, • Handle sensitive and confidential matters with absolute discretion and attention to detail, • Provide flexible support across the Executive team, picking up work as needed to ensure business priorities are met including staff briefings, off-sites, employee events and client hospitality Investor relations • Provide support to ensure the IR programme is appropriately administered and organised, including scheduling of meetings outside the roadshow, assisting with shareholder letters and updating the IR database, • Half and Full Year investor roadshows; liaising with appropriate brokers to put together a roadshow schedule and information pack and ensuring that all logistics and necessary details and requirements are managed from start to finish, • Drafting and managing the internal results timetable, ensuring effective coordination with Corporate Affairs, the Company Secretary, and Finance teams to align key dates, approvals, and deliverables across the business Executive Board/Executive Committee • Maintain the Executive Board and Executive Committee calendar and prepare agenda and papers using Diligent Boards, • Organise logistics for all Exec Board/Executive Committee related meetings and events Plc Board • Provide support and liaison services to members of the Board and Board Committees, including issuing and amending meeting invitations, maintaining the Board calendar, administering Non-Executive Directors’ expenses and travel arrangements, assisting with the arrangements for Board and Board Committee meetings and general office support for the Non-Executive Directors, • Draft the annual schedule for subsidiary Board, Management and Risk & Controls meetings, • Produce tailored induction schedules and comprehensive information packs for new Executive Committee and Plc Board members, • Arrange venues for board meetings; 1:1 meetings involving board members, board dinners, strategy days, AGM and any other board event, • Organise refreshments for all board and committee meetings, events, and the AGM, • Act as Secretary to the Employee Forum Committee, • Provide admin support to the Company Secretary for board related tasks Team Management • Co-ordinate and manage the PA team, • Host weekly catch up to run through requirements for following week including IT where necessary QUALIFICATIONS AND EXPERIENCE REQUIREMENTS • Prior EA experience at CEO and Board level, ideally within a plc, • Experience of prioritising, planning and delivering own workload to meet deadlines, • Experience of preparing and delivering reports and presentations, • Experience of using a variety of systems and databases including accurate keyboard skills and a strong working knowledge of MS Outlook, Word, Excel, PowerPoint, • Experience co-ordinating and managing a small team PERSON SPECIFICATION • Excellent communication skills, both written and verbal, • Builds strong working relationships at all levels, comfortable working with senior leaders, Non‑Executive Directors and external stakeholders, • Meticulous attention to detail, recognising the reputational and commercial impact of errors at Executive and Board level, • Personally accountable for the quality, accuracy and completeness of all outputs, communications and logistics, • Demonstrates mature judgement and confidence to challenge or clarify when required, • Thrives on variety and ambiguity; willing to “roll sleeves up” and take ownership of whatever needs doing, • Emotionally intelligent, calm under pressure and able to absorb stress without it impacting delivery or relationships, • Operates effectively in a fast‑paced, high‑pressure environment with competing and changing priorities, • Demonstrates personal resilience, flexibility and a solutions‑focused mindset when responding to urgent or unexpected demands, • Office based Monday to Thursday with flexibility to attend on a Friday when needed, e.g. for Board meetings, • Available out of hours occasionally to deal with urgent requests remotely and support on-site meetings that are starting earlier/later than usual

Business Area: Nestl Cereal Partners National Account Executive: Tesco Group Location: Welwyn Garden City: Hybrid working: approx. 1-2 flexible days a week in our office) Salary: 30k - 35k depending on experience Some of our other fantastic benefits • Potential, discretionary annual bonus, • Generous pension scheme, • 12 flexible days on top of 25 days annual holiday entitlement pro rata, • 2 paid volunteering days Position Summary We are Cereal Partners and together we make breakfast better. This belief is the foundation upon which Cereal Partners Worldwide (CPW) is built. As a unique joint venture between General Mills and Nestl, we are a leading global breakfast cereal company in our own right - with a very special culture. Partnership is the secret ingredient in our business, and that means we have created a culture of togetherness that helps us do things better. Better Food, Better Lives, Better Planet and a Better CPW are promises that we try to live and work by, and that all adds up to a better breakfast. To us, that means providing consumers with tasty and nutritious breakfast cereals that make them feel good for the day ahead; workingwith customers to get the best cereal products and brands on the shelf; and supporting one another, as colleagues, to be the best we can be. Thats how were able bring to market some of the best-loved breakfast cereals in the world, including SHREDDIES, SHREDDED WHEAT, NESQUIK and CHEERIOS We aim to make breakfast betterto helppeople start their day in the best possible way. And we do itby working to shared values that we look for in each other: Collaboration, Commitment, Courage and Capability. We like to think our culture of togetherness makes us unlike any other cereal company and a place where we can all thrive together. We have a fantastic opportunity to join the Cereal Partners Sales team based in Welwyn as a National Account Executive to support on our Tesco Group account. Your impact The National Account Executive plays a key role within the Cereal Partners Sales Team and is responsible for supporting the development and management of share winning profitable customer plans - with a primary focus on the shaping of the Customer Plan, the preparation for all Monthly Business Planning processes and supporting the externalisation of customer plans in alignment with their Customer Business Team. Key responsibilities for this role include: • Own and agree the customer baselines with Sales Analyst at the required customer/EAN level as a base for building the plan, • Own and develop promotional plan to include revenue, trade spend and promotion activation details including timing, mechanics and estimated amount sold on deal (uplift &/or total), • Where relevant develop and continuously improve customer investments plans with a pay for performance mind set, • Support the timely and accurate external execution of Customer Plans with the Customer Business Team, providing excellent communication to Customers, completing all required internal and external documentation and alignment to ensure perfect execution of customer plans, • Work with the Category and Marketing teams to facilitate best in class category strategies and activation. Shape best in class selling stories, in-market activation, and performance, • Request completion of relevant customer admin with the Sales Admin Team in a timely and right first-time manner through the Sales Admin Portal (Samples, New Line Forms, Artwork, Purchase Orders), • Support with the timely preparation and input into all relevant internal planning processes (weekly, monthly and quarterly). Utilise multiple data sets to create guidance to build understanding of external performance dynamics., • Complete promotional pre- and post-evaluation (to included commentary and proof of execution) and optimisation in conjunction with SRM throughout the year to drive ROI and as an input into QIR, • Support with the management of trade spend actuals, attendance at trade spend review, and supporting your SFE with accrual management and changes You will be motivated to be part of a team, build great relationships within the team and with stakeholders, be open to how we can continuously improve as a team, and be the best. You will also: • Be proficient in Excel and comfortable using other Microsoft Office programs, • Make good use of insightful information and be naturally analytical, • Be able to demonstrate a solid understanding of commercial and financial situations, • Forecasting, sales and negotiation experiences would be beneficial, • Be comfortable when working collaboratively and cross functionally, • Have strong and flexible communication skills and styles, • Be organised and adept at planning and prioritising workloads We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please dont delay in submitting your application. At Nestl, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery. To find out more about Nestles commitment to DEI: ___ To find out more about your recruitment journey with Nestle: ___

Product Mobilisation Lead Location: Hybrid Hertfordshire HQ with travel to school sites across our growing south-east region and increasingly national presence, as required. Salary Range: £39,809 - £42,971 per Annum (DOE) Hours: Full-time, 37 hours per week Contract: Permanent HCL is a leading specialist school caterer, transforming how children experience food. Every day, HCL makes a difference to thousands of children's lives we cook delicious, nutritious meals; we run workshops that teach the next generation how to eat well and never settle for less. HCL has its own Citrus technology product which supports allergen food safety management for pupils and food ordering for parents, and which we have a strong and committed roadmap to develop further The Product Mobilisation Lead is the market-facing ambassador of the Citrus platform. They ensure every school, parent community, kitchen, and HCL contract manager experiences a smooth, confident and high-quality one-stop-shop experience of Citrus. Customer Citrus Mobilisation Leadership Work with the HCL Citrus Sponsors, HCL Mobilisation Manager and Citrus Platform Specialist to ensure client needs and expectations are clearly understood and accurately translated into the configured Citrus environment. Conduct school operational readiness checks including hardware commissioning, Wi-Fi viability, device login validation and general site readiness. Deliver user onboarding for school office staff and other relevant users. Support parent communication and activation steps with the Contract Manager to ensure a smooth go- Lead go-live preparation and on-the-day support, ensuring operational confidence across all user groups. Provide structured mobilisation-phase hypercare and complete mobilisation only when stability, satisfaction, and agreed success measures are met. Maintain accurate mobilisation status and communicate risks and issues to internal stakeholders. Client Experience Management Act as the primary HCL face of Citrus during mobilisation, providing a high-quality customer experience for schools, parents, contract managers, and internal teams. Support schools in understanding key Citrus processes, ensuring confidence in day-to-day operations. Assists in the triage of mobilisation-phase issues, directing school environment issues to Support Desk or say school ICT, workflow and training gaps, and genuine platform defects to the Citrus Platform Specialist. Collaborate with the HCL Mobilisation Manager to ensure Citrus delivery aligns with wider customer mobilisation activity. Operational Support Ensure schools understand upcoming menu or operational calendar events and are fully prepared for them. Support users in understanding how Citrus reinforces School Food Standards and allergen safety principles. Product Development Support Provide real-world field feedback to inform Citrus improvements, surfacing user behaviour, usability challenges, and opportunities for improvement and simplification. Work with the Citrus Platform Specialist and Product team to channel school and parent insights into continuous improvement. Skills & Competencies Strong organisational and mobilisation skills with the ability to lead multiple go-lives in parallel. Excellent communication and stakeholder engagement abilities with non-technical users. Understanding of data privacy principles from an operational user-handling perspective. Ability to translate user needs and behaviours into actionable improvements. Problem-solving mindset, adaptable, with strong customer empathy and attention to detail. Experience Requirements Proven experience in SaaS onboarding, service delivery, or client-facing solution implementation roles. Experience working with non-technical user groups in education, public sector or operational environments desirable. Familiarity with allergen management or compliance-led environments is advantageous. Qualifications Degree or equivalent experience in business, IT, education, or related field. Project management qualification is desirable but not essential. Behaviours / Cultural Fit Can Do One Stop Shop attitude Customer-first mindset, focused on delivering agreed promises. Highly adept at problem solving to ensure the highest level of customer outcomes for each mobilisation. Collaborative and adaptable, working across boundaries, in HCL aswell as in the marketplace. Genuine passion for improving school food experiences and wellbeing. Success Measures Citrus deployments delivered on time and to agreed mobilisation standards. Parent activation rate at Day 30. Staff training completion rate and evidenced readiness. Kitchen/admin daily usage compliance during first 20 school days. Hypercare exit within 5 school days (max 10), with clear triage accuracy. Launch satisfaction score from headteachers and admin leads. Reduction in adoption-phase issues through proactive readiness work. Why Join HCL? A company vehicle will be supplied to support the on-site nature and requirements of the role. Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now TPBN1_UKCT

SITE ADMINISTRATOR/DOCUMENT CONTROLLER HATFIELD SALARY CIRCA £35 - 40,000 DEPENIDNG ON EXPERIENCE Our client is a prominent civils company based in Hatfield, specialising in delivering high-quality commercial projects across Manufacturing, Data Centres, Food Logistics and the Pharma sectors. As part of their expanding team, they are seeking an organised and enthusiastic Office Admin Support professional to assist with document control, Health & Safety (H&S) support, procurement and general office administration. This role offers great potential for career progression based on the area you are passionate about. You will report to the Office Manager but will have working relationships with the whole team including the Directors. Our client is committed to supporting the professional development of their employees. This role offers a unique opportunity to progress your career in either Compliance, Health & Safety (H&S), Document Control or Procurement, with potential to move into more specialised roles. They offer training and mentorship, as well as the opportunity to gain recognised industry qualifications, enabling you to take on more responsibility and grow within the company. Key Responsibilities: Document Control * Manage, organise, and maintain project-related documents, ensuring all records are properly filed, up-to-date, and accessible. * Implement and maintain document control procedures, ensuring version control and document compliance. * Assist project teams with document preparation, distribution, and tracking for all commercial projects. * Ensure that all documentation meets company standards and external regulatory requirements. Collate and manage the O&M process for the end of each job. Health & Safety Support (H&S) * Assist in preparing, updating, and filing key H&S documents, such as risk assessments, method statements, and safety audits. * Ensure that all site personnel and subcontractors have the necessary certifications and documentation in line with H&S requirements. * Maintain training records and support the team in organising H&S training and inductions for staff. * Assist in monitoring site safety compliance and help coordinate site audits and inspections. General Office Administration * Handle day-to-day administrative tasks, including answering calls, responding to emails, and managing correspondence. * Schedule meetings, prepare agendas, take minutes, and follow up on action points. * Order and manage office supplies, equipment, and inventory to ensure the smooth running of office operations. * Assist with basic finance-related tasks, including invoice tracking and expense management. Team & Project Support * Provide general administrative support to project managers, site teams, and the wider office team. * Ensure personnel records are maintained and kept up-to-date, including contracts, certifications, and training documentation. Skills & Qualifications * Previous experience in an administrative role, ideally within the construction or commercial project sectors. * Great organisational skills with attention to detail to ensure you have the foundations to learn document control systems and procedures. * Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with document management systems. * Ability to handle multiple tasks and prioritise effectively. * Excellent written and verbal communication skills. * Ability to work well in a team as well as independently. Benefits * Competitive salary based on experience. * 25 days’ holiday plus bank holidays. * Professional development and training opportunities to advance your career. * A supportive and inclusive workplace. Should this excellent Office Admin Assistant opportunity be of interest to you, please forward your CV to Anna Maguire. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities

Graduate/Entry-Level Customer Advisor Are you a bright, enthusiastic graduate (or entry‑level candidate) looking to kick‑start your career in a fast‑paced role where every day is different? Do you love helping people, solving problems, and keeping things running smoothly? If so, this is a brilliant opportunity to join a friendly, close‑knit Utilities team where excellent customer service is at the heart of everything we do. We’re looking for someone switched‑on, proactive, and eager to learn, someone who enjoys juggling multiple tasks and building genuine rapport with customers and suppliers. If you’re naturally curious, confident, organised, and thrive in busy environments, we’d love to meet you. What You’ll Be Doing • Managing and resolving a wide range of utility‑related customer queries within agreed timeframes, • Handling varied enquiries (including more complex issues) with professionalism and a strong customer‑first mindset, • Coordinating tenancy changes and ensuring supplier records are updated accurately, • Building great working relationships with utility suppliers and internal teams, • Checking contract details, reviewing invoices, and ensuring all information is accurate, • Processing contract terminations and following up on supplier objections, • Keeping up‑to‑date with industry changes and sharing relevant updates with the team, • Maintaining clear, accurate records across internal systems, • Supporting the Utilities Team Manager with admin tasks, ad‑hoc work, and small projects What We’re Looking For • A genuine passion for customer service — you enjoy helping people, • Strong attention to detail and excellent organisation skills, • Good numeracy and solid administrative ability, • A proactive, curious, self‑motivated mindset, • Confidence to challenge suppliers when needed, • Ability to multitask and stay calm in a fast‑moving environment, • A natural team player who wants to contribute to shared goals You'll be joining a supportive team with ongoing training, development, and great company benefits. The environment is relaxed but professional and you even get your birthday off! Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience

Project Coordinator – Hatfield – £38,000–£44,000 + Benefits Project Coordinator | Hatfield | Permanent We are currently recruiting for an experienced Project Coordinator to join a well-established and growing company within the security and fire systems industry, based in Hatfield. Due to continued growth and an increasing project pipeline, our client is looking to add a highly organised and proactive individual to support their projects and operations team. This is a full-time, office-based role offering a competitive salary, excellent benefits, and long-term career progression within a stable and expanding business. Project Coordinator – Package & Benefits • Salary: £38,000 – £44,000 per annum (depending on experience) • 30 days annual leave (including bank holidays) • Private healthcare • Pension scheme • Ongoing manufacturer training • Monday to Friday – 8:00am to 5:00pm (40-hour week) • Office-based role in Hatfield • Permanent, full-time position Project Coordinator – Role & Responsibilities • Creating, updating, and monitoring project schedules to ensure timely delivery • Acting as the key point of contact between engineers, management, and clients • Managing and maintaining all project documentation, reports, and records • Coordinating project resources, materials, and logistics • Monitoring project progress and ensuring compliance with internal processes and safety regulations • Supporting project managers with planning, administration, and reporting • Assisting with project cost tracking, invoicing, and purchase orders Project Coordinator – Daily Duties • Drafting quotes and tenders • Opening and managing new works within Simpro • Raising purchase orders and ordering materials • Supporting the projects team with administrative and ad hoc tasks • Assisting with purchasing processes and supplier statements • Booking travel and accommodation for engineers working away • Organising permits and site access requirements • Preparing Risk Assessments and Method Statements (RAMS) • Creating and updating test sheets and project documentation • Ensuring compliance with company accreditations and documentation standards • Managing invoicing, reconciliation, and general accounts overview Project Coordinator – Skills & Experience Required • Previous experience within the security, fire, or related industry (essential) • Strong organisational and administrative skills with excellent attention to detail • Experience with document control and managing multiple projects simultaneously • Excellent communication skills (both written and verbal) • Familiarity with project management software (e.g. Simpro desirable) • Ability to work in a fast-paced environment and manage competing priorities • Strong problem-solving skills with a proactive approach • Competent with Microsoft Office and general IT systems Apply Now If you are a Project Coordinator looking for a secure, long-term role within a growing security and fire systems company in Hatfield, please submit your CV today to be considered. Keywords Project Coordinator, Project Administrator, Project Support, Security Industry Jobs, Fire & Security, Project Planning, Project Scheduling, Simpro, Document Control, Project Assistant, Operations Coordinator, Engineering Coordinator, Project Support Officer, Hatfield Jobs, Administrative Coordinator, RAMS, Purchase Orders, Invoicing, Construction Admin, Security Systems Coordinator

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