Trabajos advocate en Reino Unido - Page 6

Job Title : ChildrensRegistered Manager (Dual registration) Salary : Up to £85,000 per annum (plus bonus for Ofsted ratings/capacity) Location :Thamesmead, South London Our client already holds a huge presence in the children's residentialsector andislooking for an experiened Registered Manager to jointhem supporting children with emotional and behavioural needs across 2 homes registered in Thamesmead. They are dedicated to going the extra mile and providing the best support in the industry-Does this sound like something you would be proud to be a part of? Good news! My client is looking fora ChildrensRegistered Managerwho will continue to drive passion within the team - We would love to speak with you,there's no harmin a phone call! Salary up to £85,000per annum- plus bonus up to £6,000 for Ofsted ratings and capacity Located inThamesmead ChildrensRegistered Managerwill support staff,to promote independence, encourage recreational activities both within and outside the community and advocate for your service users. ChildrensRegistered Manager benefitsinclusive of but not limited to: - Onsite parking forRegistered Manager - Learning development academy (Access to training/development courses) - Education grants & study leave - Leadership academy (Clear progression structures and goal setting to stay on track for management progression) - Access to medical scheme - Mental Wellbeing day (one per year) - Paid sick leave (3 days per year increasing by 2 days per year of service) - Extra day of annual leave on your birthday - Amazon vouchers for Christmas! - Opportunity for career progression due to rapidly growing organisation - 28 days holiday entitlement - DBS check - Pension If you meet the below Childrens Registered Manager criteria and are keen to discuss this role further, then please do not wait any longer - Apply to be our ChildrensRegistered Manager! Minimum Level5 NVQ in Health and Social Care/Or equivalent(Essential) Previousexperience atDeputy Manager or ChildrensRegistered Managerlevel (Essential) Must have supported children within an Ofsted regulated residential setting (Essential) Apply now for further information. TPBN1_UKTJ

Interim National Account Managers – Grocery & Retail | Drinks ⚡ Day Rate Contracts | Multiple Opportunities The drinks market isn’t slowing down – and neither is the demand for experienced Grocery talent. We’re currently supporting a number of premium, challenger, and globally recognised drinks businesses who need immediate interim support across their Grocery & Retail accounts. These are hands-on roles where you’ll step straight in, take ownership, and deliver impact from day one. The Role Take ownership of key Grocery & Retail accounts (predominately Tesco and Asda) Deliver and execute JBPs with immediate commercial focus Support or lead ongoing range reviews, promotions, and NPD launches Stabilise and grow existing accounts during periods of change or growth Identify quick-win opportunities to unlock distribution and revenue Manage forecasting, spend, and commercial performance About You Proven experience managing major UK Grocery accounts within FMCG (drinks highly desirable) Immediately available or on a short notice period Comfortable stepping into fast-paced environments and adding value quickly Strong commercial acumen with experience owning P&L or key account performance Confident communicator able to manage retailer relationships from day one Contract Details Competitive day rates (dependent on experience and scope) Initial contracts typically 3–6 months (with potential to extend) UK-based roles with hybrid flexibility Interested? If you’re an experienced Grocery NAM open to interim opportunities – or just want to understand what’s currently in the market – let’s have a chat ☕ Please get in touch with Kayleigh Norcross or click “Apply Now” to be considered. (phone number removed) (url removed) We are an equal opportunities employer and welcome applicants from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age

Ready to step up into a role where you own real projects, inherit a full design system, and do work that actually matters? This could be it. Salary & package £42,000 – £45,000 | Permanent | London / Hybrid (2–3 days in office) 25 days holiday + bank holidays + your birthday off Private medical insurance (WPA) Pension matched up to 5%, ethically invested 6 paid volunteering days per year Life assurance at 4x salary About Social Value Portal Social Value Portal is the UK's leading platform for measuring and reporting social value - and it has been since 2014. The business works with organisations across the public, private, and voluntary sectors, helping them quantify and grow the positive impact they create. To date, more than £60bn in social value has been unlocked through its platform and customer relationships. The team is growing and internationalising. The product sits at the heart of it all, and this role sits at the heart of the product. The role You'll join as a Product Designer reporting to the Head of Product, working closely day-to-day with the senior designer who has built the existing design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know the product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days a week on-site. Day to day: user research, wireframes, high-fidelity specs, prototype testing, and contributing to a design system that keeps the whole product coherent as it scales. You'll: Research and define user personas that reflect real behaviour and goals Translate product requirements into wireframes and interactive prototypes Run usability testing and validation - then act on what you learn Deliver high-fidelity UX/UI specs for developers to implement Maintain and evolve the SVP design system for consistent, scalable output Collaborate with Product, Engineering, and Marketing across the full Agile cycle Champion the user - advocate for customer-centric decisions across the product team What you'll bring Essential: A strong product design portfolio demonstrating both process and outcome Solid proficiency in Figma, Sketch, or Adobe XD Proven experience applying UX principles, user research methods, and design systems Working knowledge of Agile/Scrum environments and software development processes Experience conducting qualitative and quantitative user research Useful, not essential: Experience using Productboard Demonstrable use of AI tools within a design workflow Salesforce and Lightning Design System (SLDS) Benefits & culture Financial: £42,000–£45,000 base, ethically invested pension matched to 5%, retail discounts with 200+ brands, salary sacrifice schemes (childcare, cycling, EV). Flexibility: Hybrid working with 2–3 days in the London HQ. 25 days holiday plus bank holidays, your birthday off, and annual increases after 3 years. Development: Access to The Knowledge Academy for accredited training. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme, life assurance at 4x salary, elderlycare support, independent financial advice through Mintago. Community: 6 paid volunteering days, gym access at the London HQ, and a business with a clear social purpose baked in from day one. Working arrangements Location: Walworth Town Hall, London SE17 1RS Working pattern: Hybrid - 2 to 3 days per week in the office Contract: Permanent, full-time- Core hours- 9am-5:30pm Reporting to: Head of Product Interested? If this sounds like the kind of role you've been looking for, apply with your CV and a link to your portfolio. If you'd like to find out more before applying, get in touch and we'll talk you through it

Automotive Dealership Service Advisor Join a busy automotive dealership as a Service Advisor delivering excellent customer service, managing vehicle service bookings, aftersales support and customer relationships using CRM systems and digital platforms. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Aftersales Advisor, Service Receptionist, Automotive Customer Advisor, Car Dealership Customer Service Advisor SALARY: £35,000 OTE (includes a Basic Salary of £28,300 per annum) + Generous Benefits (see below) LOCATION: Croydon, South London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an Automotive Dealership Service Advisor to join a professional and fast-paced aftersales team within a well-established automotive environment. As an Automotive Dealership Service Advisor you will act as the key link between customers and technicians, ensuring clear communication, accurate service updates and excellent customer satisfaction throughout the aftersales journey. Working as an Automotive Dealership Service Advisor, you will manage service bookings, vehicle repairs, customer enquiries and invoicing while promoting additional services and service plans to support customer retention. This is an exciting opportunity for someone with strong customer service skills, experience in an automotive or dealership setting and a passion for delivering a high-quality customer experience. DUTIES Your duties as the Automotive Dealership Service Advisor include: • Customer Service Delivery: Provide a professional and friendly service to customers via phone, email and face-to-face interactions, • Service Bookings: Manage vehicle service and repair bookings, ensuring efficient scheduling and workflow, • Repair Estimates: Provide accurate pricing, timescales and explanations for vehicle maintenance and repair work, • Aftersales Support: Act as the main point of contact throughout the aftersales process, keeping customers informed, • Upselling Services: Promote additional work identified through vehicle health checks and sell service plans, • Customer Query Resolution: Handle customer concerns and queries promptly to maintain high satisfaction levels, • Invoice Processing: Prepare, explain and process invoices and payments accurately, • CRM & Systems Use: Maintain accurate records using CRM systems and dealership software, • Customer Retention: Encourage feedback and follow-up contact to build long-term customer relationships CANDIDATE REQUIREMENTS • Previous experience in an automotive, dealership or service advisor / aftersales role, • Strong customer service and communication skills with a professional approach, • Experience using CRM systems, booking platforms or internal service systems, • Ability to work in a fast-paced environment and manage multiple priorities, • Good organisational skills and attention to detail, • Experience handling customer queries, concerns or complaints, • A proactive approach to upselling services and identifying customer needs, • Competent IT skills including Microsoft Office and digital systems BENEFITS • Company car scheme with insurance, servicing and breakdown cover, • Discounts on vehicles, servicing, MOTs, parts and tyres, • Employer pension contribution of up to 7%, • 22 days annual leave rising to 26 days plus bank holidays, • Access to a discount portal with a wide range of deals, • Enhanced family-friendly leave policies, • Employee Assistance Programme and wellbeing support, • Occupational health support, • Personal accident insurance, • Training and development opportunities, • Shared incentive plan, • Health cash plan, • Paid sick leave after probation The company is proud to be an equal opportunity employer. They are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. The company is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14625 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Croydon, South London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Job Title: Deputy Manager Salary: Up to £40,000 per annum Location: Brockley, South East London Our client already holds a presence in the residential childcare sector and is rapidly growing, specialising in residential homes for children who are supported with emotional and behavioural needs.. They are dedicated to going the extra mile and providing the best support in the industry thus now aiming for 'Outstanding' across all homes. Does this sound like something you would be proud to be a part of? Good news! My client is looking for a Deputy Manager who will continue to drive that passion within the team - We would love to speak with you, there's no harm in a phone call! Salary up to £40,000 per annum Located in Brockley, South East London Deputy Manager will support staff, to promote independence, encourage recreational activities both within and outside the community and advocate for your service users. Deputy Manager benefits inclusive of but not limited to: • Onsite parking for Deputy Manager - Breakfast spread every morning in the office - Learning development academy (Access to training/development courses) - Education grants & study leave - Leadership academy (Clear progression structures and goal setting to stay on track for management progression) - Access to medical scheme - Mental Wellbeing day (one per year) - Paid sick leave (3 days per year increasing by 2 days per year of service) - Extra day of annual leave plus £100 voucher on your birthday - Amazon vouchers for Christmas! - 4 company social events per year and team building days - Opportunity for career progression due to rapidly growing organisation - 28 days holiday entitlement - DBS check - Pension If you meet the below Deputy Manager criteria and are keen to discuss this role further, then please do not wait any longer - Apply to be our Deputy Manager! Minimum Level 3 NVQ in Residential Childcare or Children & Young People's Workforce/Or equivalent (Essential) Previous experience at Team Leader or Deputy Manager level within Childrens Residential Home (Essential) Must have supported children within an Ofsted regulated residential setting (Essential) Apply now for further information

Location: Newham East London Salary: £20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable residentsAbout You Experience in housing management or similar Strong knowledge of tenancy management, ASB, and safeguarding Understanding of property/estate management and housing legislation Excellent communication and customer service skills Proactive, organised, and confident in problem-solving Experience working with tenants or leaseholdersDesirable: Housing or IRPM qualificationThis is a temporary role and working Hybrid Apply If you're looking for a role where you can make a real difference to communities, apply today

Ready to step into a role where marketing meets procurement at scale? We’re partnering with a globally recognised, high-growth brand to find a driven and detail-focused Logistics and Operations Assistant to support a major strategic project across EMEA. This is not your typical procurement role. You’ll sit at the heart of a dynamic commercial and marketing function, working across international teams, managing vendors, and ensuring campaigns and activations are delivered seamlessly. You’ll play a key role in supporting the rollout and ongoing management of a marketing procurement strategy across EMEA, ensuring everything from sourcing to delivery runs smoothly. Working closely with senior stakeholders across marketing, finance, legal, and international teams, you’ll be instrumental in keeping operations tight, efficient, and commercially sound. About the Role: Identifying and onboarding new vendors to deliver best value Managing orders end-to-end – from request through to delivery Tracking spend against contracts and ensuring compliance Supporting legal and finance processes (POs, invoices, GRNs) Building strong relationships with internal stakeholders across multiple regions Coordinating with international teams (including the US) on licensing and apparel processes Ensuring continuity of supply and smooth operational delivery About You: Strong organisational skills with excellent attention to detail Experience in vendor management and procurement or supply chain processes Confidence working across multiple stakeholders and regions Solid understanding of financial processes and controls Advanced Microsoft Office skills A proactive, self-starting mindset – comfortable working in a fast-moving environment Flexibility to collaborate across time zones (including occasional US calls) If you’re someone who thrives in high-energy environments, loves keeping things organised behind the scenes, and wants to play a key role in delivering impactful procurement operations across EMEA – we want to hear from you. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

You'll have the responsibility for maintaining and repairing a fleet of buses, part of the near 1500 we operate across London. Our buses include modern double deckers and single deckers as well as some new Electric buses which are now in service with us. You need to have worked on buses before, be good with computers and be able to: - undertake routine, preventative maintenance in accordance with Company maintenance schedules. - undertake diagnostic investigations on reported vehicle defects including engines, fuel systems, turbos, air, hydraulic and ABS/EBS braking systems using laptops and other test equipment and to identify faults and carry out repairs where practical to do so. - service and repair wheelchair ramps from various manufacturers. - undertake mechanical/electrical and bodywork tasks as necessary in order to facilitate repairs. - action repairs and test repairs have been effective. - keep abreast of technical developments and new equipment introduced. - assist in the technical training of mechanical/electrical apprentices. - assisting management in reviewing vehicle reliability statistics and formulating a maintenance strategy to improve vehicle reliability. - NVQ Level 3 (or equivalent) in HGV, PCV or vehicle maintenance You'll be supported by a great team of fellow Electricians, Mechanics, Technicians, Storespeople, Administrators and Engineering Managers who all pull together to do a brilliant job. And it's not all garage-based work. You could find yourself out and about dealing with vehicle issues on the road, so it won't always be the same four walls you're looking at! Aside from the reward of helping to deliver an incredible experience to our customers, there's plenty more we can offer: - Great benefits including a competitive salary, up £30.85 per hour depending on experience, company pension scheme, free financial education and affordable loans, and a range of money-saving opportunities including discounts on holidays and retail brands, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions. Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses across the UK. - UK-wide opportunities, career development and secondment opportunities- to work elsewhere in our UK business .Perhaps you're happy sticking as a Mobile Technician and that's fine by us, but if you want to progress we'll support you every step of the way. You will be given exposure to work which will develop your skills and experience to allow you to progress your career further. Many of our Stagecoach London Engineering Managers started off as Technicians - so that could very well be you in the not too distant future! - · An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day, which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues. - A great working environment with loads of opportunity to make new friends from a bunch of great colleagues and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and collaborate with our corporate charity, as well as a number of community engagement projects - in addition to proudly promoting an array of health, wellbeing and family initiatives TPBN1_UKTJ

Lead Full Stack Next.js / React Developer Location: UK-based, Hybrid or Remote Position Overview: We are looking for a Lead Full Stack Next.js / React Developer to help design and build greenfield modern, high-performance web applications that power our client platforms and internal tools. You will work across the stack from frontend user experiences in Next.js to backend APIs, databases, and cloud infrastructure, helping to create resilient, scalable systems. If you’re excited by building elegant user interfaces, designing robust APIs, and working in a cloud-native environment where you can influence technical direction, this role offers a chance to shape both our platform and engineering culture. chance to shape both our platform and engineering culture. Key Responsibilities Design, develop, and maintain production-grade web applications using Next.js and React. Collaborate closely with product and other engineering teams to translate requirements into scalable solutions. Take ownership of features from concept through deployment and ongoing operation. Ensure applications are performant, accessible, secure, and maintainable. Participate in code reviews and mentor other engineers.What You’ll Bring 5+ years of professional software development experience. Strong experience with Next.js, React, and TypeScript. Strong advocate for and power user of LLM-enabled development tools such as Claude Experience building RESTful and/or GraphQL APIs. Understanding of server-side rendering (SSR), static site generation (SSG), and modern frontend performance optimisation. Experience with SQL and/or NoSQL databases. Cloud experience (AWS preferred) and familiarity with containerisation (Docker). Strong understanding of web fundamentals (HTTP, DNS, TCP/IP). Strong problem-solving skills and ability to work with evolving requirements. Lead a team of experienced Software Engineers Nice to Have Backend experience in Go and/or C# Experience with microservices architecture. Familiarity with infrastructure as code (e.g., Terraform, CloudFormation). Experience with CI/CD pipelines and DevOps principles. Experience with authentication/authorization systems (OAuth, JWT, SSO). Exposure to data-heavy or high-scale systems. Experience in intellectual property, brand protection, or compliance-driven industries.Details: Up to £110,000 Permaanent role Hybrid position

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set uprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. Our client are currently looking to recruit a Dual Registration Children's Care Home Manager to oversee 2 Care Homes based in East London (E11). JOB OUTLINE The aim of the role is: • To be responsible for shaping and delivering the residential homes and managing the team to achieve the same., • To support children aged from 8 to 18 years old who have complex behavioural, emotional, and social difficulties. Your focus will be centred on the needs of each child., • To provide high quality care services that support the needs of the residents, and to be an advocate for their wellbeing., • To provide strong, motivational leadership to staff. DUTIES AND RESPONSIBILITIES • To have overall responsibility for managing referrals into the service from a variety of sources and maintaining full occupancy., • To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice., • To ensure all clinical practices and medication processes within the home are conducted in line with legislation., • To ensure that safe working practices are always employed by all staff in accordance with the Health and Safety at Work legislation. Co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act., • To ensure all children and young people in residence at the home have their risk and needs assessed, and that these assessments are regularly reviewed and updated., • To ensure that high quality support and transition services are provided to young people in line with the service specifications and placement plans required by the relevant local authorities., • To ensure that professional ethics and behaviour are always demonstrated by all staff., • To actively co-ordinate the service provision and be a focal point for support, advice, and coaching to all staff within the home., • Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly., • To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed., • To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget., • To safeguard children and young people through sound management strategies, collaborative working with external agencies and emergency services, and compliance with local authority safeguarding procedures., • To support staff to achieve the highest standards of care for all residents., • To assist in the management, appraisal, supervision, and support of all residential staff., • To co-ordinate and monitor casework and administrative functions, including rotas of the home and evaluate standards of performance., • To ensure the home operates in accordance with legislations, standards, and guidance e.g., Children’s Homes Regulations including Quality Standards 2015, Children Act 1989, The Children’s Home (Amendment) Regulations 2011, and Care Standards Act 2000. JOB REQUIREMENTS • Qualifications are essential, i.e., Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent. Or a willingness to undertake training within 6 months of commencement of employment., • At least two years’ experience relevant to residential care within the last five years., • At least one year of experience supervising and managing professional staff., • Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. BENEFITS • 31 days holiday (inclusive of bank holidays), • We're rewarding New Starters with a Welcome Bonus!, • Relocation package!, • Company Car, • Birthday Treats - Because your special day matters! Receive a £100 birthday gift each year, just for being you., • Employee Referral Bonus - Know someone great? Refer them and earn £250 when they join and another £250 when the pass probation, • Long Service Recognition - We celebrate loyalty! Enjoy a £50 reward on your 3-year anniversary, £100 at 5 years, and a fully paid weekend getaway to mark your 10-year milestone., • Pension with NEST Pensions, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Program, • 24/7 access to an OnDemand GP Service, • Enrolment and funding to required qualification(s)

Operations Manager | Soho, London | £40,000 - £50,000 Our client is an innovative audio technology company redefining how live sound is created and experienced. Their mission is to rethink traditional approaches to audio processing, enabling sound professionals to work in more creative and flexible ways. As a small, ambitious team within a larger global entertainment technology group, they are looking for individuals who are motivated to build exceptional products for audio professionals worldwide. Their culture is built on trust, autonomy, and accountability, working with talented people and giving them the space to excel. In this role, you will support and enhance business operations as the company grows. The position spans commercial, organisational, and collaborative responsibilities, with the goal of improving team productivity and helping deliver industry-leading audio products. Key Responsibilities +Act as an advocate for the company’s product range, including core software and platform offerings. +Take ownership of one of the company’s key product suites, guiding its development roadmap and operational processes. +Build and maintain commercial partnerships with external collaborators, including software developers and manufacturing partners, and oversee related contracts and payments. +Manage administrative functions across the business, including expense processes and responsibility for data governance. +Work with marketing stakeholders to coordinate digital presence and social media activity. +Support event planning and execution (e.g. trade shows, launches), ensuring a strong customer experience. You may be a strong fit if you bring: +Experience in a creative or technical industry (e.g. audio, media, or manufacturing). +Strong commercial awareness and confidence in building external partnerships. +High attention to detail and organisational skills. +Excellent communication and interpersonal abilities. +A genuine interest in music, audio, or live entertainment. If you’re excited by the idea of shaping cutting-edge audio tools in a fast-moving, creative environment, this is a rare chance to make a real impact in a growing team. Join us to work closely with passionate experts, take ownership from day one, and help redefine what’s possible in live sound

Our client specialises in offering Gold Investments to collectors. They are a rapidly growing business thanks to the excellence of the products that they offer their clients and the lengths that they go to in ensuring clients are completely satisfied with the service that they provide.. This is an incredible opportunity for someone who is truly driven, hard working and genuinely money motivated! Average Year 1 OTE - £100,000 Average Year 2 OTE - £180,000 Average Year 3 OTE - £220,000 Accredited with Gold Investors in People award, an industry unrivalled Trustpilot rating and excellent credentials on Glass Door! Full time office based. Working Monday to Friday 8.45am to 5.00pm and 10.45am to 7.00pm every other Wednesday. The role of the BDE is to make outbound and receive inbound calls promoting the products to secure a sale and a long-lasting relationship with your clients. Working to meet monthly sales targets and establish your own client base that you will manage from an account manager perspective. The role also involves maintaining a relationship with your customers by completing follow up calls on a regular basis, saving any returns and providing a seamless service to the clients. Duties and Responsibilities: • Making outbound dials to clients and answering inbound warm leads., • Selling the value and benefits of the products., • Negotiating and overcoming objections from clients., • Building long standing relationships with your clients and servicing their continual needs., • Identifying the needs of the clients and offering the most appropriate product to suit their needs., • Following up on call backs to meet customer’s expectations., • Establishing your own client base and being responsible for managing those clients., • Lead busting to generate new client acquisition to the department, • Delivering call backs to save returns., • Ensure you have an in depth knowledge to be a product specialist in the market place., • Meeting challenging targets., • Delivering productivity targets., • Be positive and polite and maintain professional and ethical working practices at all times., • Be a company ambassador and advocate of the brand., • Adherence to quality measures in line with OFT regulations. Specifications: • Excellent verbal communication., • Excellent customer service skills., • Excellent rapport building skills., • Excellent sales and negotiation skills with a proven record of at least 2 years sales experience over the telephone., • Ability to multitask a multitude of duties., • Ability to manage own time., • Ability to understand the needs of our customers., • Ability to promote company products., • Be efficient., • Reliable and committed to the role., • Be self motivated., • To work as part of a team building team relationships. Our client cares about their employees as much as clients and that is reflected in the pay and conditions on offer. The benefits include: Sociable working hours. Incredibly lucrative and uncapped commissions scheme. Fantastic incentives including weekends away and cash prizes. Excellent reward and recognition schemes. Attractive pension arrangements. Generous holiday allowance. Private healthcare. Following 12 months employment inclusion into the Employee Ownership Scheme with additional annual bonuses. Birthday Incentives. Subsidised Gym Membership. Genuine career progression opportunities as the company grows further. An incredible working atmosphere surrounded by dynamic friendly people

Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday – Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women’s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediatelySupporting Futures Consulting acts as both an employer and an agency

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Strategic Building Safety Team at L&Q: Are you as passionate about Building Safety as we are? We are on the lookout for a proactive Project Lead to combine their interest and experience in Building Safety, along with their impressive project management skills. This role is a crucial investment to progress and continuously improve L&Q's Building Safety framework and ensure the long-term resilience of L&Q's Building Safety operations. This role reports to the Head of Strategic Building Safety and sits within the wider Corporate Health and Safety Team. If this sounds like you, we would love for you to apply! Your impact in the role: The role will help to develop the digital infrastructure needed to provide the future sustainability of effective building safety management including the Golden Thread of Information. The post holder will develop systems to embed the building control requirements across L&Q's portfolio of Higher-Risk Buildings (HRBs) and provide advice on Gateway applications. The role will play a vitally important part in developing and implementing new processes so that building safety is truly embedded across the organisation, and that our residents are safe in their homes. The post holder will develop close working relationships and connections across every part of the organisation but in particular with the wider Corporate Health and Safety Team, colleagues in Property and Investment and within Customer Services. What you'll bring: Hold (or be working towards) the CIOB Level 6 Diploma in Building Safety Management. You'll have demonstrable project management experience and a solid understanding of Building Safety legislation and regulations. You'll need excellent verbal and written communications skills, a strong ability to analyse data and produce detailed written reports and you'll have a natural ability to influence senior level stakeholders. If you require any reasonable adjustments at any stage during this process, including application stage, please email About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #TJ TPBN1_UKTJ

Customer Operations Manager Location: London Salary: £40,000 - £60,000 per annum About the Job We’re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You’ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who’s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We’re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You’ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we’d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply

We are seeking a bright, experienced and energetic lawyer to join our small legal team at the heart of Howdens, a fast‑moving FTSE 100 business, deputising for the Head of Legal and supervising and mentoring junior team members. This is an initial 9 month FTC. The role is autonomous, varied and demanding but within a genuinely supportive business and a great team. We need someone who wants to get to know our business and get stuck in. You will be able to build relationships quickly across all levels, have experience in a broad range of commercial legal areas and deliver practical advice at pace. You will cover everything from commercial contracts and logistics to crisis management, marketing, data protection and IP, with great opportunities to lead diverse projects across all areas of Howdens. What you’ll be doing as a Legal Counsel at Howdens: You’ll work in a team of 4 providing commercial legal advice to support and deliver business goals. You will work directly with members of the Executive Committee, liaise and instruct the Group’s external legal advisers, lead on negotiations, and support the teams in our 900+depots. Your style, advice and solutions will adapt accordingly. This role is based in our Central London office, with occasional travel to our Northamptonshire office to work alongside the wider legal team. We are also open to candidates interested in working a four-day week. Each day is different but here is a flavour of what you’ll do: • Draft and negotiate a wide range of simple and complex commercial agreements and other legal documents across all divisions of Howdens (UK and Ireland), ensuring compliance with Group contract management processes, and supporting and upskilling contract owners so that they can effectively manage risks. - Primary legal adviser on strategic or high value projects, ensuring that risks are effectively identified, managed, mitigated and escalated. - Main contact point for all data protection queries. Lead for AI Governance Committee. Raise awareness of data protection and AI matters within Howdens, manage Howdens’ data protection and AI compliance in collaboration with the Information Security team. - Providing ad hoc general legal advice, instruct and manage external legal advisors to ensure advice is fit for purpose and within budget. - Identify training needs and developing and deliver legal training sessions to the legal team and relevant business areas. - Maintain and develop user-friendly guidance on Group Legal intranet site; assist with the implementation of new policies and procedures across the business. - Lead legal horizon scanning sessions within the legal team cascade relevant updates to give to the business; advising management on new developments and business risks which may impact Howdens. - Assist with product compliance issues, ESG regulation, digital projects and minor disputes. - Provide escalation support for brand management issues such as marketing advice, IP portfolio management, product name checks, patent registration and maintenance, domain name infringement and comparative advertising. - Mentor and supervise junior colleagues including day to day responsibility for training our solicitor apprentice. - Become part of the Howdens culture – participate in and provide training, social events and corporate initiatives. Be an advocate for the Howdens business and promote the Howdens values. What we are looking for from you: • UK (or equivalent) qualified solicitor. At least 5 years + PQE, with experience of a wide range of legal matters including complex commercial contracts. Retail experience a benefit. - Relationship builder. Howdens is built on the strong relationships between its depots and its trade customers. This ethos is reflected throughout the business. You will need authenticity, integrity and the ability to gain trust quickly. - Adaptable. Comfortable with working at pace in a complex business environment, adapting to whatever the day brings and taking responsibility. - Collaborative. We are a small team. We work closely together and look out for each other. - Curious. Creative. You will need to ask questions, provide practical/legally compliant solutions, reassess priorities against competing deadlines, regulatory changes and conflicting commercial needs. - Organised and autonomous. You will need to manage a complex workload, report on your progress, push back when needed and balance multiple business matters whilst meeting multiple deadlines. - Skilled advocate and ability to compromise. You will need excellent influencing skills. Howdens is an autonomous and decentralised business with many competing influences. You will need to advocate to protect our business, our colleagues, our investors and our board. - More than a lawyer. Bonus points for having lots of hobbies and interests outside of work! About Howdens: As the UK’s leading trade kitchen supplier, Howdens proudly supports over 460,000 trade professionals through our network of 900+ depots. As a constituent of the FTSE 100 and with sales of £2.4 billion in 2025, we continue to expand, offering exciting opportunities for growth in a dynamic, entrepreneurial environment. What we can offer you: • Competitive salary + car allowance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events How to apply: If Howdens sounds like the kind of place where you can build and develop your career then we’re keen to hear from you. When you apply, you will need to attach a CV. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. #LI-SW1

Benefits and Welfare Advisor (Outreach Worker) An excellent opportunity for a motivated and compassionate professional to deliver tailored welfare and benefits advice, helping residents in the Local area access financial support, manage debt, and improve their overall wellbeing. If you’ve also worked in the following roles, we’d also like to hear from you: Welfare Rights Officer, Money and Benefits Advisor, Welfare Officer, Benefits Officer, Income Maximisation Advisor, Financial Inclusion Worker, Social Welfare Caseworker, Welfare Rights Advisor, Benefits Caseworker SALARY: £33,000 - £36,000 per annum (depending on experience) LOCATION: Lewisham, South London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Benefits and Welfare Advisor (Outreach Worker) Worker to join the organisation’s community-focused service team. As a Benefits and Welfare Advisor (Outreach Worker) you will provide one-to-one support for residents experiencing difficulties with benefits or financial hardship. You’ll deliver expert advice on welfare entitlements, assist with new and existing claims, and liaise with agencies such as the DWP and local authorities. The Benefits and Welfare Advisor (Outreach Worker) plays an essential role in empowering residents to improve financial stability, manage debt, and maintain their independence through guidance, advocacy, and education. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Benefits and Welfare Advisor (Outreach Worker) include: • Provide Specialist Advice: Support residents with new and ongoing claims for benefits such as Universal Credit, ESA and PIP, • Advocate for Residents: Liaise with the DWP, Housing Benefit teams and other agencies to resolve issues and ensure accurate claims, • Facilitate Appointments: Arrange and accompany residents to Job Centre or agency meetings, acting as an advocate when required, • Address Financial Issues: Assist residents in managing arrears and negotiating repayment plans to improve financial stability, • Promote Financial Education: Provide budgeting guidance and collaborate with financial inclusion teams to encourage money management skills, • Coordinate Support: Maintain close communication with support workers and external agencies to ensure holistic assistance, • Maintain Records: Accurately record casework in line with data protection regulations and organisational procedures, • Empower Residents: Educate residents on their rights, responsibilities and entitlements to foster independence, • Safeguard Residents: Identify and report safeguarding concerns, ensuring all actions follow policy and procedure CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of providing welfare benefits advice or casework, • Strong understanding of the UK welfare benefits system and entitlement criteria, • Excellent communication and advocacy skills with empathy and professionalism, • Organised and able to manage competing priorities effectively, • Confident IT user, including Microsoft Word and record management systems, • Awareness of safeguarding principles and commitment to equality and diversity DESIRABLE • Knowledge of debt advice and financial inclusion services, • Familiarity with supported housing environments, • Proficiency in Excel or PowerPoint for reporting and presentations This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14608 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in South London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Would you like to join a fast-growing, premium spirits business with an expanding international footprint? This is an opportunity to be part of an entrepreneurial team that develops and markets high-quality spirits, combining heritage craft with modern brand building. With continued investment in distilling operations and global distribution, the business is entering an exciting new phase of growth. As the FP&A Analyst you will, play a pivotal role in the business, working with the Finance Director in building financial budgeting and forecasting models. The Role: Delivering accurate monthly management reporting Producing insightful variance analysis and performance commentary Supporting annual budgets and rolling forecasts Acting as a finance business partner to commercial and operational teams Building and enhancing financial models (P&L, cashflow, balance sheet) Developing dashboards and improving reporting processes Supporting systems and reporting improvement projects Monitoring cashflow and highlighting risks and opportunities About You: Qualified accountant with strong FP&A or commercial finance experience Background in FMCG, manufacturing, wholesale or drinks industry preferred Strong financial modelling and analytical skills Commercially minded with the confidence to challenge stakeholders Comfortable working in a fast-paced, entrepreneurial environment Proactive, detail-focused and solutions-oriented Strong communicator, able to present financial insights clearly Experience with ERP and reporting tools advantageous If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Email: (url removed) Phone: (phone number removed) We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

Personal Advisor/Leaving Care Location: London Purpose of Role: To that young people who have left care make a successful transition from childhood into adulthood. Personal Advisers are responsible for delivering a high-quality service to young people who were formerly accommodated. The role is to ensure good outcomes for young people over the age of 18 and to ensure that their life chances are enhanced. The Personal Adviser will provide support, advice and assistance to enable young people to maximise education, training, work and accommodation opportunities. Key competencies required: * To work with care leavers with multiple and complex needs, including (but not limited to) social exclusion, poor education attainment, vulnerability to exploitation including CSE and gang involvement, sexually harmful behaviour, anti-social behaviour, substance misuse, poor mental health and unstable family relationships. * To write reports (e.g. Pathway Plans inclusive of Needs Assessments), maintain up to date paper and computer records and attend any meetings in relation to young people to whom you are providing or have provided a service. * To arrange and chair Personal Educational Plan for statutory school age young people. * To motivate and engage young people in developing and implementing pathway plans, ensuring that young people make use of the services provided. * To work in co-operation with a range of statutory and voluntary sector agencies and professionals to ensure the effective co-ordination and provision of services to young people. To advocate on behalf of young people and liaise with other agencies and professionals, in relation to their accommodation, health, employment, training, immigration and other relevant issues. * To keep social workers and managers informed when a care leaver could be at risk of harm to themselves or others or where more comprehensive assessment of need or more support is indicated. To monitor the welfare of children and young people, including in regards to child protection and safeguarding issues and to contribute to plans of action resulting in attendance at Child Protection Conferences and Core Group meetings etc. * To carry out assessments of independent living skills and to support young people to develop a comprehensive range of practical and emotional skills to equip them to live more independently. If this is something you'll be interested in then please apply

What inspired you to become a nurse? Was it the desire to make a real difference through Kind Care? Or the drive to keep learning and growing in a profession that’s always evolving — working side by side with multi-disciplinary teams? Whatever your reason for choosing care, at HC-One – The Kind Care Company – we offer a career where your compassion and dedication are truly valued. Whether you’re an experienced registered nurse or looking for a new and meaningful direction, working in a care home environment can be incredibly fulfilling. It’s a role that reflects the true heart of nursing — combining clinical expertise with the opportunity to form genuine, lasting connections with Residents and their families. We’re looking for kind, compassionate nurses to join our committed care home teams. In return, we offer competitive, experience-based pay and an attractive package of rewarding benefits. About You As a Registered Nurse at HC-One, you will build on your existing skill set, practicing in a nurse-led environment, developing complex decision making and collaborative skills - to name but a few! You will make a difference to our Residents at a time of their life when they may feel the most vulnerable, and they will look to you to guide and support them in life-changing decisions, which is a humbling and unbelievably rewarding part of the role. You will be a Registered Nurse with at least 12 months experience in Health or Social Care a valid Pin number and will understand your commitment to your profession through the standards of practice set by the NMC. You will have a passion to mentor and share your knowledge with your Colleagues, along with providing support as a practice supervisor and assessor to students. You will understand the importance of effective communication, both verbally and written, and role model professional behaviours. You will advocate and deliver a person-centred approach to care for the people living in our care home and their families. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. About HC-One At HC-One, kindness is more than a word—it’s a way of life. We believe that caring for people means caring about what matters most to them, so we can support them to live their best possible lives. To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way: We are curious—asking questions, seeking to understand. We are compassionate—walking in the shoes of others. We are creative—finding practical ways to make things happen. We are courageous—supporting residents to live the life they choose. And we are dependable—people can always count on us. We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do. We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning. You'll be supported every step of the way. We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels. Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed. Rewards & Benefits Are you ready to start your rewarding journey as a Registered Nurse at one of our HC-One care homes? We are here to support you through every step of your career and are committed to providing you with a quick and clear process from offering you a position to your very first working day. To compliment your salary, we offer paid NMC PIN renewal and access to a huge variety of benefits and services to support your physical and psychological wellbeing. Benefits include: Paid Enhanced DBS/PVG Pay rate is subject to experience and qualifications Free uniform Homemade meals whilst on shift Company pension scheme 28 days annual leave inclusive of bank holidays (contract dependent) Group life Assurance cover Wagestream - financial wellbeing and flexible access to pay as you need it Award-winning learning and development opportunities, with dedicated support to achieve additional qualifications. GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16. An opportunity to learn from experienced Colleagues as part of an outstanding and committed team. Colleague discounts – access to over 1600 high street discounts including carefully selected discount partners. Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their families access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues Excellent Colleague recognition schemes such as Kindness in Care and Long Service Awards An attractive refer a friend scheme of up to £1000 per referral, depending on the role

A rapidly growing, premium alcohol-free beer brand is expanding its footprint across London As part of this exciting journey, there is an opportunity for a skilled and driven Senior Beer Dispense Technician to take ownership of draught quality across a thriving On Trade network, ensuring every pint is served to the highest possible standard. This position is ideal for someone with strong technical expertise in beer dispense, who enjoys a hands-on role, thrives on problem-solving, and is passionate about delivering exceptional quality from grain to glass. The Role: Managing draught beer quality across London-based On Trade accounts Installing, maintaining and troubleshooting draught dispense systems Leading and developing a Beer Dispense Technician Acting as a technical expert and brand ambassador in customer venues Building strong relationships with external dispense partners Supporting bar staff training to improve product knowledge and quality Leading the rollout of quality initiatives and new dispense solutions Investigating and resolving quality issues in trade Managing stock, equipment, and scheduling efficiently Tracking KPIs and supporting performance reporting About You: Proven experience within draught beer dispense or technical services (minimum 3 years) Strong technical understanding of dispense systems and beer quality Experience mentoring or managing others is highly desirable Holds a CSIM Blue Card and Level 3 National Diploma in Drinks Dispense (or equivalent) Full UK driving licence Highly organised, self-sufficient and proactive Detail-oriented with a passion for quality and continuous improvement Strong communicator, confident working with both customers and internal teams Benefits: Competitive salary + company vehicle Performance-related bonus Private healthcare Enhanced holiday allowance + bank holidays Pension contribution Share options Product allowance and additional perks Flexible working Clear progression within a fast-growing, category-leading brand If you’re passionate about beer quality and want to play a key role in shaping the future of alcohol-free draught beer, we’d love to hear from you. Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

Our OEM Client based in Gaydon, is searching for a UX Copywriter – In-Vehicle Digital Interfaces to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. As a UX Copywriter for In-Vehicle Digital Interfaces, you will shape the voice, clarity, and effectiveness of all textual touchpoints within our digital cockpit experiences. Working at the intersection of design, engineering, and brand, you will define how our vehicles communicate, ensuring every message is intuitive, concise, on-brand, and compliant with safety and regulatory standards. You will be responsible for reviewing, refining, and approving all in-vehicle text including infotainment, clusters, notifications, warning messages, settings, and connected services. You will also lead the development of messaging strategies, patterns, tone of voice guidelines, and frameworks that support consistent communication across platforms and vehicle lines. Key Responsibilities: UX Writing & Content Design: Review and refine all text displayed on in-vehicle digital interfaces. Produce clear, concise, and user-centred copy including labels, CTAs, menus, error messages, system prompts, warning messages, and instructional content. Ensure all content aligns with company's brand voice and supports a premium customer experience. Ensure text is translatable, culturally appropriate, and scalable across global markets. Warning Messaging Strategy: Define warning messaging principles, guidance, and language standards. Lead a recurring cross-functional forum to ideate, review, and approve warning messages. Establish, maintain, and release scalable message libraries and copy patterns to drive consistency across nameplates and platforms. Collaboration & Delivery: Work closely with interaction designers, product owners, HMI engineers, and researchers to ensure content enhances overall user experience. Contribute to design reviews, user testing, and iterative refinement of digital cockpit features. Research & Continuous Improvement: Use insights from user research, usability testing, telematics data, and competitive analysis to optimise content. Champion UX writing and content design best practices across the organisation. Essential Skills & Experience Required: Expert command of the English language, with impeccable grammar and clarity. Proven experience in UX writing, content design, or product writing for digital interfaces (preferably embedded or hardware-related). Exceptional writing and editing skills with a focus on clarity, brevity, and user experience Experience working within design teams using tools such as Figma, Jira, Confluence, or similar. Understanding of UX/UI principles, design systems, and content patterns. Ability to manage multiple stakeholders and navigate cross-functional decision making. Desired Skills & Experience Requested: Experience in automotive, consumer electronics, or other embedded systems. Familiarity with internationalisation (i18n) and localisation (l10n) best practices. Knowledge of HMI standards, accessibility principles, and multimodal interface design. Ability to contribute to user research and testing activities. Personal Attributes Requested: Detail-oriented and committed to quality. Strong communicator with the ability to advocate for content design. Empathetic, user-focused mindset. Comfortable working in a fast-paced, highly collaborative environment. TPBN1_UKTJ

Our client, a thriving practice with a London hub, is seeking an enthusiastic and hard-working Senior Geotechnical Engineer to join our collaborative team. This is a permanent role where you will be responsible for delivering geotechnical services across a diverse range of residential and commercial projects, often working alongside other disciplines. As a passionate advocate for sustainability, you will have the opportunity to contribute to the success of our growing practice while enjoying a healthy work-life balance, opportunities for community engagement, and a supportive, inclusive team culture that prioritizes your professional development and training. • Collaborative, dynamic, and sustainable work environment, • Opportunities for career growth and community engagement, • Supportive team culture that values work-life balance Preferred Requirements: Proficiency in geotechnical design, including the use of software such as PLAXIS, OASYS, and GeoStudio Ability to lead teams and represent the company at client and project meetings Strong analytical and problem-solving skills to tackle a wide range of geotechnical challenges Enthusiasm for ground engineering and a commitment to professional growth Excellent interpersonal skills to collaborate effectively with colleagues and clients Preferred Qualifications: 5+ years of experience in geotechnical design Degree in civil engineering, geotechnical engineering, or a related discipline Chartered status or working towards chartership, desirable Benefits: Competitive salary with regular reviews Flexible / hybrid working options 25 days annual leave + bank holidays Company pension scheme Private healthcare or health cash plan Professional development & chartership support Exposure to high-profile, diverse projects Paid professional memberships Training and CPD support Collaborative, design-led working environment Diversity & Inclusion Statement We are committed to an inclusive workplace where everyone feels valued and supported. We welcome applications from all backgrounds and promote equal opportunities for all. TPBN1_UKTJ

Job Title: Senior Product Designer Contract: September (possibility of extension) Location: London (Hybrid) Job Description: We're looking for a Senior Product Designer to join our design team and help shape the visual experience within our innovation stream for future hardware - to lead the design of intuitive, end-to-end tactile experiences for our device ecosystem. ?This role blends physical product thinking with digital UX/UI expertise, ensuring seamless interaction between hardware, software, and users. You'll play a key role in shaping how customers interact with connected devices-from onboarding to daily use. This role is focused on delivering exceptional visual design, interaction detail, and polished user interfaces while collaborating with SMes across the business. You'll be responsible for elevating the overall look and feel of our products and ensuring consistency across all touchpoints. What you'll do • Lead the design of user experiences across multiple small screen form factors, owning the full design lifecycle * Create wireframes, prototypes, and high-fidelity designs that translate complex technical systems into simple, elegant user journeys * Maintain consistency in UI, brand, motion, and interaction design whilst defining interaction patterns for IoT ecosystems * Stay on top of industry trends,consumer device innovations and emerging technologies * Advocate for user-centered intentional design across the organization * Delivery of high-quality, user-centered products * Define visual styles including typography, color, iconography, and layout systems * Design for motion through well crafted UI interactions, transitions, and micro-interactions * Communicate design decisions clearly to stakeholders and SMEs What we're looking for * Strong foundation of interaction principles and UI design theory * Expert proficiency across modern design tools (e.g., Figma, Adobe Creative Suite, Framer, Principle, After Effects) * Empathic and brand coherent story telling through presentation that resonates with internal audiences * Proven experience designing for wearables and IOT device interfaces, considering gestural inputs/outputs and haptics * Experience working with embedded systems or constrained device interfaces on small screens * Collaborate closely with hardware, firmware, and software engineering teams * Ensure a cohesive and consistent visual language across products * Deep understanding of typography, layout, color theory, and visual hierarchy * Partner with engineers to ensure feasibility and quality implementation * Drive design quality and best practices * Experience designing within or for tools like Blender, Rive, and Lottie (or similar) * Ability to bridge the gap between creative vision and technical delivery * Solid understanding of interaction design, usability principles, and accessibility

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

Care & Support Worker - Bank Edgware £12.71 per hour Job purpose: To provide personalised care and support services to a diverse range of customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being, in collaboration with the senior care and support workers/team leaders. Main accountabilities: Service Delivery· Provide assistance with the personal care and support needs of customers as identified in their care and support plan. · Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals. · Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services. · Provide social and emotional support to customers in line with policies & procedures and best practice. · Promote self advocacy and act as the customers' advocate where appropriate. · Be aware of customers' wellbeing, safety and state of health, reporting any concerns. · Provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence. · Ensure all necessary records are accurate and up to date. · Prompt and assist with the ordering, safe storage and administration of medication as detailed in care & support plans, recording as appropriate Working with people: · Contribute to and work as part of a team, including providing cover for absent colleagues to improve service effectiveness and deliver a positive customer experience. · To participate fully in staff meetings, training and other team activities. · Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders, to strengthen Metropolitan's reputation as a leading housing, care and support provider. · Achieve high customer satisfaction levels using feedback and customer insight. · Deal with enquiries from family members, Social Workers and health professionals. · Ensure customers are aware of personal health & safety issues, as identified in their Risk Assessments. Managing self and personal skills: · Perform other duties as may be reasonably required by your line manager. · Manage your own continual professional development utilising available learning resources and opportunities and own personal networks. Agree to conduct yourself in line with the general standards of conduct and behaviour as detailed in Metropolitan's Code of Conduct which include awareness of risk, health and safety at work, data protection and embracing the cultural diversity of all colleagues and customers. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Single Homeless Project hasan opportunity for a Specialist Multiple Disadvantage Worker to join our experienced and committed teams based in Camden , London ?????. You will join us on a full-time, permanent basis . In return, you will receive a competitive salary starting at £32,034.46 and rising incrementally to £35,081.51 per annum . We're London's leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we're not shying away. We're rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We're here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that's bold, compassionate and determined to do better for the people we support and for each other. You'll work alongside colleagues with lived experience, in a space that's trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We're not perfect, but we're real. We listen. We learn. And we push forward, together. Because this isn't just a job. It's a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Specialist Multiple Disadvantage Worker role: This is not a role where you sit on the sidelines. This is a role where you show up, stand alongside women, and help create the kind of safety and belief that many have never experienced before. In our Women's Respite Service, you'll be working with women who have faced abuse, exploitation and homelessness, often after systems have let them down. You'll be part of a space that feels different. A space where women are listened to, where their experiences are understood, and where they can begin to rebuild a sense of control over their lives. No two days will look the same. One moment you might be de-escalating a crisis, the next you're advocating with services, or sitting alongside someone as they begin to make sense of what they've been through. You'll use your understanding of trauma, gender informed practice and the realities of violence against women and girls to shape how support is delivered, making sure every interaction is grounded in safety, dignity and respect. You'll hold a small but complex caseload, working intensively with women to build trust, navigate risk and move towards stability and independence. You won't give up easily. You'll stay curious, creative and persistent, even when progress feels slow or uncertain. As a senior in the team, your impact goes further. You'll lead by example, guiding colleagues through complex situations and helping to embed a way of working that truly recognises what women have experienced and what they need to move forward. You'll help shape a service that doesn't just respond to crisis, but creates real, lasting change. For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). About you: You have experience supporting women who have faced abuse, exploitation and multiple disadvantage, and you understand how this shapes trust, behaviour and recovery You build relationships that feel safe, consistent and real, even when someone has every reason not to trust You stay grounded in challenging moments, able to respond calmly, think clearly and make sound decisions when risk is high You bring strong judgement and confidence in complex casework, and you're comfortable guiding others to deliver high quality, consistent support You're persistent, resourceful and proactive, able to advocate, challenge systems and keep moving things forward for the women you support Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Don't miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply' now to become our Specialist Multiple Disadvantage Worker -we'd like to hear from you! Important info: Closing date: Sunday 17th May at midnight Interview date: Tuesday 26th and Wednesday 27th May online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited TPBN1_UKTJ

Associate Structural Engineer London £75k-£80k plus benefits Ready to join a truly global firm at Associate level where you will lead, inspire and shape the future of design? Our client is seeking a visionary Associate Structural Engineer to lead architecturally driven, world-class engineering projects. This is an opportunity to join a globally recognised, design-led practice where innovation, collaboration, and sustainability are at the heart of everything they do. As a senior design leader, you will steer projects from concept to completion, integrating creative structural solutions that push boundaries and deliver engineering excellence. You will guide the design, analysis, and coordination of complex structures, ensuring every project embodies quality, constructability, and performance. With a strong focus on mentorship, you'll inspire emerging talent and foster a culture of technical excellence, creativity, and innovation. You will also play a key role in communicating bold ideas and compelling structural narratives to clients, architects, and multidisciplinary collaborators, helping to shape the direction of major international projects and strengthen the studio's reputation for design excellence. To succeed in this role, you'll bring at least 10 years of experience delivering complex, high-profile projects across a range of materials, and be a Chartered Engineer with IStructE (preferred) or ICE. You will demonstrate deep technical knowledge, proficiency with advanced design software, and a strong understanding of UK, European, and international building codes. Above all, you'll be a passionate advocate for sustainable, elegant, and efficient design - a confident communicator who can lead, influence, and inspire teams to deliver truly outstanding work. Join our client's London team and make your mark on some of the world's most ambitious, design-led engineering projects. Send your CV to Graham Ventham at Conrad Consulting to learn more and be considered

Title: Income Recovery and EnforcementOfficer Contract Type: Permanent,FT, 35 hours Salary: From £34,381 per annum (Londonweighted salary) or £30,386 per annum (Regional salary) Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location(hybrid working) Closing Date: 11 th May 2026 Interview Dates: 18 th May 2026 Start Date: 22 nd June 2026 Please click here for the role profile (Role Profile - please note that for advertising purposes the role is known asIncome Recovery and Enforcement Officerbut within the business the role is known asRecovery and Enforcement Lead) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated . Join our Income Management Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, youll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. Youll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where youll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Qs ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required . Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page to reach out to us. About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times , and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger and theyre at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. Click here to find out more about L&Q and why you should join us! TPBN1_UKTJ

MK-Search are currently working with a well respected £30m turnover M&E contractor with a strong presence across sectors who are looking to engage with a mechanical project manager to deliver a notable decarbonisation project on a cluster of public buildings in East London. Reporting to a contracts manager you will be given full autonomy to manage a £10m mechanical package. Duties: • Lead team meetings to engage, motivate, and improve performance., • Report aspects of the project to clients, Directors, and any other relevant stakeholder., • Liaise with Design & Coordination to ensure the delivery of design/working drawings capture any additional cost, programme delay, or external influence that may affect production. Delegate activities within the project team, while building strong working relationships., • Management of the procurement process., • Be an advocate for best-practice health and safety. Sign off to pay an attractive salary or day rate on offer with an interesting portflio of work across the business and long term contract on offer for the coming years

Client Projects Coordinator (Client Advocate) Location: Watford or Liverpool Hours: 37.5 per week Department: Client Delivery Make an impact. Shape the client experience. Drive delivery excellence. We’re looking for a proactive, relationship‑driven Client Projects Coordinator to act as the dedicated advocate for our clients — ensuring every project is delivered on time, in full, with clear communication and a brilliant customer experience. If you thrive in a fast‑paced environment, love bringing order to complexity, and enjoy being the go‑to person who keeps everything moving, this role will suit you perfectly. What you’ll be doing • Owning all client work packages within your workstream — from scheduling to completion, • Acting as the main point of contact for clients, ensuring they always know the status of their projects, • Coordinating internal teams (Technical, Operations, Client Delivery) to keep deliverables on track, • Leading and chairing client meetings with confidence, • Monitoring progress, identifying risks, and driving actions to hit monthly and annual delivery targets, • Supporting continuous improvement across processes, systems and client engagement, • Helping ensure contracts are produced within the 5‑day service commitment What you’ll bring • Experience managing client projects, communications and delivery timelines, • Strong organisational skills with the ability to prioritise across multiple tasks and stakeholders, • Confident communication, negotiation and influencing skills, • A calm, professional approach — even under pressure, • Accuracy, attention to detail and a naturally inquisitive mindset, • Good understanding of project management principles, • Competence with CRM systems, Microsoft Project and general IT tools, • Knowledge of SAP or the certification/construction industry is a bonus Why join us? You’ll play a key role in shaping the client journey, building long‑term relationships and ensuring our technical teams can focus on what they do best. This is a role where your ownership, energy and problem‑solving skills genuinely make a difference

A fantastic new opportunity for a professional Housekeeper to join the highly talented team at one of the most prestigious luxury locations in SE1 is available now. The purpose and passion and pride in the quality of work of the operations team shines through and is reflected in focus on celebrating, rewarding and recognising people’s achievements alongside developing and supporting people’s growth and career progression. ABOUT YOU You are professional, well presented, reliable, flexible, honest and a strong advocate for high levels of customer care. You take ownership and responsibility ensuring you are working effectively and developing close relationships with your colleagues. You are supportive of your colleagues and wider team and positively encourage great working relationships are maintained with our clients and other departments within the building. WHAT YOU WILL BE DOING Making First Impressions Last: By consistently completing your housekeeping tasks to high standards, you are ensuring they are always positive and lasting ones Delivering outstanding service and memorable customer care to the apartment residents, develops excellent working relationships & gives them peace of mind. Ensuring all areas of the location, public areas, back of house and leisure facilities are kept meticulously clean and organized at all times on a daily basis KEY SKILLS AND ATTRIBUTES FOR SUCCESS IN THIS ROLE • Attention to details in all aspects of role and duties., • Proven housekeeping and cleaning experience., • Ability to convey a a warm and courteous professional interaction with residents, colleagues, visitors, clients and our service providers to ensure a seamless service experience can be created., • Ability to develop professional understanding of residents’ requirements ensure bespoke service is maintained for every individual resident knowing theire preferences and specific needs., • To have a complete understanding of the different cleaning products and their economical use ensuring the appropriate cleaning materials are used in accordance with standards set., • Maintain an organized and tidy work and all public areas. If you are seeking a role within an organisation that focuses on their people, values the high quality of your work, commitment and integrity please APPLY NOW for full Job Description and further information. We look forward to hearing from you

We're recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including mental health or substance misuse - Refer and coordinate support with external agencies including social services, mental health services, probation and voluntary organisations - Attend multi-agency meetings including MARAC, safeguarding, hoarding and high-risk panels - Maintain accurate case records, support plans and performance data on housing systems - Liaise with tenants and advocate on their behalf in relation to ASB, tenancy issues and service access - Support tenants with practical aspects of maintaining their home including reporting repairs and managing their environment - Investigate and respond to complaints from residents, MPs and Councillors - Work collaboratively with housing officers and estate teams to support tenancy management across new build schemes - Ensure all work is delivered in line with housing legislation, safeguarding responsibilities and council policies Key Requirements - Experience working with social housing tenants within a local authority, housing association or similar environment - Strong experience supporting vulnerable residents with complex needs - Knowledge of welfare benefits, housing legislation and tenancy management principles - Experience managing caseloads, carrying out assessments and developing support plans - Ability to handle complex cases and present at multi-agency meetings or case conferences - Strong communication and interpersonal skills, with the ability to build trust and influence outcomes - Experience working with partner agencies including health, social care and support services - Good understanding of safeguarding for children, young people and vulnerable adults - Ability to manage competing priorities and deliver outcomes in a fast-paced environment - Strong IT skills including Microsoft Office and housing management systems - Understanding of ASB, tenancy issues and early intervention approaches - Ability to work collaboratively as part of a wider housing service What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Tenancy Support Officers, Housing Officers and Tenancy Sustainment professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We're looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You'll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who's ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience • Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. * Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. * Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. * Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership • Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. * Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. * Produce clear weekly and monthly performance reports with insight-driven actions. * Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation • Design digital support journeys that leverage self-service and automation wherever possible. * Use automated workflows that reduce manual effort. * Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration • Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. * Work closely with product, engineering, and commercial teams to advocate for customer needs. * Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight • Ensure support processes comply with data privacy regulations, including GDPR. * Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. * Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We're Looking For Must-Haves • 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. * Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). * Proven track record in leading support operations in a 24/7/365 environment. * Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. * Ability to lead strategy while also being deeply hands-on. You'll need to write the playbook, run the reports, talk to customers, and build the processes. * Experience with automation tools and a deep understanding of customer workflow design. * Excellent communication and stakeholder management skills, especially when handling cross-functional issues. * Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves • Experience in telecom, eSIM, travel tech, or subscription-based businesses. * Exposure to fraud workflows, payment disputes, or regulatory complaint handling. * Understanding of self-service design and proactive support strategies. What You Can Expect • A critical role in shaping how global travellers experience our brand. * A startup environment with autonomy, ownership, hard work and opportunity for growth. * Remote-first working culture with flexible ways of working. * A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.

Job Title: Childrens Dual Registered Manager Salary: Up to £75,000 per annum (plus bonus for Ofsted ratings/capacity) Location: Leytonstone, East London Our client already holds a huge presence in the residential care sector and is rapidly growing, specialising in residential homes for children who are supported with learning disabilities.. Recently receiving astounding record Ofsted ratings across their homes, they are dedicated to going the extra mile and providing the best support in the industry thus now aiming for 'Outstanding' across all homes. Does this sound like something you would be proud to be a part of? Good news! My client is looking for a Childrens Registered Manager who will continue to drive that passion within 2 of their homes in the Leytonstone area - We would love to speak with you, there's no harm in a phone call! Salary up to £75,000 per annum - plus bonus up to £6,000 for Ofsted ratings and capacity per home Located in Leytonstone, East London Childrens Registered Manager will support staff, to promote independence, encourage recreational activities both within and outside the community and advocate for your service users. Childrens Registered Manager benefits inclusive of but not limited to: • Onsite parking for Registered Manager - Breakfast spread every morning in the office - Learning development academy (Access to training/development courses) - Education grants & study leave - Leadership academy (Clear progression structures and goal setting to stay on track for management progression) - Access to medical scheme - Mental Wellbeing day (one per year) - Paid sick leave (3 days per year increasing by 2 days per year of service) - Extra day of annual leave plus £100 voucher on your birthday - Amazon vouchers for Christmas! - 4 company social events per year and team building days - Opportunity for career progression due to rapidly growing organisation - 28 days holiday entitlement - DBS check - Pension If you meet the below Childrens Registered Manager criteria and are keen to discuss this role further, then please do not wait any longer - Apply to be our Childrens Registered Manager! Minimum Level 5 NVQ in Health and Social Care/Or equivalent (Essential) Previous experience at Childrens Registered Manager level (Essential) Must have supported children within an Ofsted regulated residential setting (Essential) Apply now for further information

Interviewing Now - Maths Teacher - September 2026 Inspire Mathematical Excellence - Exciting Opportunity in the Caterham area! A highly regarded secondary school in the Caterham area committed to nurturing confident, capable learners. The school combines rigorous academics with enrichment opportunities to foster personal growth. With excellent STEM programs, supportive staff, and outstanding facilities, students are well-prepared for higher education and life beyond school. Maths Teacher - September 2026 Location: Caterham, Surrey Salary: £34,397 - £52,489 per year (MPS/UPS) Contract Type: Full Time, Permanent Start Date: September 2026 Maths Teacher - September 2026 About the Role: We are seeking a passionate and committed Maths Teacher to join our high-achieving department in Caterham. The successful candidate will be responsible for delivering high-quality teaching across Key Stages 3 and 4 (KS5 optional). This role offers an exciting opportunity to contribute to a thriving department in a supportive and inspiring school environment. Interviewing Now - Maths Teacher - September 2026 Ideal Candidate Profile: Passionate Educator: You have a profound love for Mathematics and are committed to instilling this enthusiasm in your students. Maths Advocate: You aim to help students grasp essential concepts, understand their applications, and appreciate the beauty of mathematics. Engaging Instructor: You excel at crafting and delivering lessons that cater to various learning styles and abilities. Experienced Teacher: You are well versed in teaching the Key Stage 3 and Key Stage 4 (Key Stage 5 if possible) Maths curriculum. Qualified Professional: You hold QTS certification and are ideally located in or around the Caterham area. Academics - What We Offer: Competitive Salary: Receive a salary in line with your current pay scale. Referral Scheme: Benefit from an attractive referral scheme for successful recommendations. Career Opportunities: Access a network of schools for potential career progression. Professional Development: Engage in comprehensive CPD programs to support your growth and development. And More: Enjoy additional benefits designed to support your career as a Maths Teacher. Interviewing Now - Maths Teacher - September 2026 Take the Next Step: Don't miss this opportunity to shape the next generation of mathematicians. If you have the passion and experience to make a positive impact, apply now! Apply now or contact Louis Denison-Foster at Academics to start this exciting opportunity in September! Louis Denison-Foster - Academics TPBN1_UKTJ

Head of Technical Services & Projects Create a place where people thrive! 22 Bishopsgate is an iconic architectural statement with a human centric approach supported by cutting-edge systems redefining how property is designed, operated, and experienced. As we continue that journey, be part of an exceptional organisation that constantly challenges industry norms and pioneers the future of commercial real estate. This is your opportunity to contribute to something truly extraordinary. You will lead the strategic vision and execution of hard services maintenance and capital projects that keep 22 Bishopsgate at the pinnacle of operational excellence. Drive optimal building system performance through innovative maintenance strategies whilst developing transformational capital improvements that enhance our capabilities. Champion initiatives that elevate efficiency, reliability, and sustainability through groundbreaking engineering solutions and forward thinking maintenance approaches. Oversee comprehensive project delivery, maximise resource effectiveness, and align maintenance and investment strategies with ambitious business objectives. Partner with senior leadership to revolutionise building operations and grow asset value through your technical skills and strategic innovation. Provide visionary leadership across maintenance services and project management teams, inspiring exceptional performance that reinforces 22 Bishopsgate's position as London's premier commercial destination. Ensure every engineering decision and maintenance intervention contributes to creating an environment where occupiers thrive, systems excel, and our building continues to set new standards for operational brilliance in commercial real estate. What this job involves: You will lead the strategic vision and execution of hard services maintenance and capital projects that keep 22 Bishopsgate at the pinnacle of operational excellence. Drive optimal building system performance through innovative maintenance strategies whilst orchestrating transformational capital improvements that enhance our capabilities. Champion initiatives that elevate efficiency, reliability, and sustainability through ground-breaking engineering solutions and forward thinking maintenance approaches. Oversee comprehensive project delivery, maximise resource effectiveness, and align maintenance and investment strategies with ambitious business objectives. Partner with senior leadership to revolutionise building operations and amplify asset value through your technical mastery and strategic innovation. Provide visionary leadership across maintenance services and project management teams, inspiring exceptional performance that reinforces 22 Bishopsgate's position as London's premier commercial destination. Ensure every engineering decision and maintenance intervention contributes to creating an environment where occupiers thrive, systems excel, and our building continues to set new standards for operational brilliance in commercial real estate. What your day-to-day will look like: Strategic Planning and Execution: Activity Develop and implement comprehensive hard services maintenance strategy for 22 Bishopsgate. Align maintenance and capital investment strategies with overall business objectives, ensuring that all initiatives contribute to the long-term success of 22BG. Drive innovation in building services operations and maintenance techniques, fostering a culture of continuous improvement for the benefit of Occupiers and BNPP Measures Asset Management Strategy set and adhered to. Service Partner Contractor KPIs set and target being met Set and support delivery of stretching strategic targets Develop a pipeline of innovation which delivers value Demonstrate value delivery through strategic approach All as built information is up to date and controlled to keep an accurate record. Building Systems Management: Activity Ensure the optimal performance of all building systems through effective strategies. Implement innovative engineering, data networks and system solutions to improve efficiency, reliability, and sustainability. Oversee the integration of smart building technologies and automation systems, keeping 22 Bishopsgate at the forefront of modern building management practices. Measures Data strategy in place and signed off for the whole building systems approach. Evidence of data led decision making. Pipeline of innovation developed, agreed and delivered Project Management: Activity Delivery of capital improvement / replacement projects, ensuring they are completed on time, within budget, and to the highest quality standards. Leading internal teams, contractors, and stakeholders to ensure smooth project execution. Measures Effective governance maintained on project delivery Pipeline of projects developed and signed off Maximise plant effectiveness KPIs delivered Resource Optimisation & Service Partner Leadership: Activity Lead the strategic relationships with service providers and vendors, ensuring they meet performance standards and align with 22 Bishopsgate's objectives. Negotiate contracts, set KPIs, and oversee service delivery to maintain high-quality building operations and maintenance at outstanding value Measures Effective contract governance maintained Contract deliverables achieved Demonstratable value achieved Lead the service providers to develop innovation Sustainability and Compliance: Activity Ensuring compliance with relevant regulations, health and safety standards, and industry best practices Develop and implement sustainability initiatives to reduce energy consumption and environmental impact. Measures All compliance legislation adhered to through successful audit process Standards maintained across the service provision Feedback scores high H&S Measures Team Leadership and Development: Activity Motivate and develop a team of technical professionals through outstanding leadership. Foster a culture of excellence, innovation, and continuous learning within the team. Act as an advocate of the organisations people objectives, culture and principles. Take an active role in the overall leadership of building as part of the SLT. Measures Staff Survey feedback metrics Annual goals, personal development plans in place and regular reviewed for the team. Collective responsibility taken as part of the senior leadership team Stakeholder Management: Activity Liaise with building occupants, property management, and other stakeholders to address concerns and communicate project impacts. Ensure reports on maintenance activities, capital projects, and building performance to senior management, are accurate and well presented. Measures Take an active role in the various forums. Occupiers, ESG, DE&I that support the success of the building. Budget Management: Activity Develop and managing annual service charge and capital budgets for maintenance activities and capital projects. Monitor and report expenditures and ensure cost-effective use of funding, balancing financial considerations with operational needs. Measures Service Charge maintenance delivered to budget Service charge budgeting and reconciliations completed on time Annual Capital plan developed and signed off RICS Service Charge code compliance Emergency Response and Business Continuity: Activity Develop and maintain emergency response plans for building systems failures. Ensure rapid response to critical issues to minimise disruption to building operations. Be part of the overall BCP Response for the building. Be part of the Gold Command Response Team Measures Take an active role in the business resilience planning, training and execution Gold command team training completed. Part of the team. Statutory Compliance and Health & Safety: Activity Ensure full compliance with all relevant statutory regulations, COPs and health and safety standards. Develop, implement, and maintain safe systems of work principles and procedures. Conduct regular risk assessments, safety audits, and training programmes to promote a safe working environment for all occupiers, staff, and contractors. Measures Proactive H&S management culture in the building. Effective approaches developed which deliver all work safely Governance well maintained and KPIs delivered to target. Support the H&S leadership approach through the Safety committee. Required Experience Chartered Building Surveyor (MRICS) or Engineer (CIBSE / IET) Experience of Large scale Maintenance Delivery Leadership of significant maintenance and systems programmes. Desirable Experience Engineering Qualification Member of CIBSE Member of RICS Systems Innovation. Leadership of High Performance Teams TPBN1_UKTJ

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler Salary of £28,000 About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking and understanding of Capital One, and industry-wide policies and processes. As a member of the team, you must have a passion for being the voice of our customers and be able to think creatively to influence how we deliver great outcomes. We encourage ownership and accountability, so we’ll need you to listen to our customers, investigate their concerns and make a well-informed decision on behalf of Capital One. You will be empowered to use your judgment when deciding outcomes and will own the resolution for each of the customers you advocate for. What you’ll do Manage customer complaints from receipt right through to resolution, both in voice and written communications Understand industry regulation and how this matches with Capital One policies Support customers and resolve their concerns Do a thorough investigation to help understand their situation and find a resolution Remain customer focused and put them at the centre of every decision Signpost customers to additional support resources Support our business in improving our processes What we’re looking for Expert attention to detail would make you a superstar in this role Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times A team player that acts with integrity and treats our customers and associates with respect We’d love it if you have first-hand experience within complaints and the Finance Industry - but don’t worry if not, as this isn’t a dealbreaker! Experience A great communicator, both telephony and in writing detailed final responses that are clear, not misleading and easy to digest. A passion for giving the best advice to every customer you interact with through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This means, for the period of your training (approximately 12 weeks) and when you first start talking to customers, the training will be a mixture of office based and remote learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you've completed training you’ll move onto a Complaints team shift pattern working a shift within our opening hours between the hours of 8:30 & 18:30 Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good

About The Role Lead Estimator & Cost Planning for Infrastructure (UK & Europe) Progress to Director | Shape Major Projects | Inspire Teams Location: London (with UK & Europe remit) Join a Team That Builds the Future At Currie and Brown, we don't just estimate costs - we shape the success of the UK and Europe's most ambitious infrastructure projects. If you're ready to lead, innovate, and grow, this is your opportunity to make a lasting impact. Your Role As Lead Estimator, you'll deliver high-quality estimating and cost planning services across major infrastructure programmes-Rail, Aviation, Highways, and Energy. You'll manage complex estimates, guide design decisions, and ensure commercial viability through robust cost analysis. What sets us apart? • Structured career progression to Director level • Opportunities to lead teams, and take P&L responsibility • Influence strategy and mentor talent • Be at the forefront of cost advisory innovation Key Responsibilities In this role, you'll inspire early careers talent and help foster a culture of continuous improvement, while reviewing team outputs to ensure excellence in delivery. You'll be responsible for constructing bids and proposals for new work, actively identifying cross-selling opportunities, and representing the company in client and consultant interfaces throughout all stages of a project. As you progress toward Director level, you'll follow a structured development pathway and meet performance milestones, taking ownership of P&L for a defined segment of the infrastructure business. You'll also champion innovation and best practice across the estimating discipline. • Manage the estimating and cost planning process across full project lifecycles • Develop and implement estimating strategies, ensuring compliance and consistency • Prepare initial cost plans at pre-concept and concept stages, refining through to detailed design • Apply deep sector knowledge and leverage market data for robust forecasting • Collaborate with multidisciplinary teams to deliver sector-specific solutions • Line manage and mentor high-performing teams locally and nationally What You'll Bring • Degree in Quantity Surveying or related field (preferred) • Chartered or working towards RICS or equivalent • High standard of estimating or quantity surveying experience (consultancy or contractor background) • Proven experience on major infrastructure programmes (Rail, Aviation, Highways, Energy) • Operational finance and internal project reporting experience • Demonstrated ability to lead teams and manage staff effectively • Role model for junior staff and advocate for best practices in estimating Why Join Us? • Growth: Structured pathway to Director, with real influence on business strategy • Impact: Work on landmark projects that shape communities and economies • Culture: Collaborative, innovative, and supportive environment • Recognition: Competitive salary, benefits, and opportunities for advancement About You About Us Not Specified TPBN1_UKTJ

Our client is a market leading scaffolding contractor with a turnover of around £15m. The company owns several business that form part of their business, with scaffolding being the largest division. Our client now has a need for a long term Scaffolding Operations manager who will help guide their scaffolding division, where they progress with expansion. Key Responsibilities: • Responsibility for day to day management of the business operations, Site management, logistics and Yard Management o Assisting clients senior management teams in the overall planning and supervision of scaffolding projects. o Reviewing project plans with clients and ensuring the company’s programme of work fits to the project plan and variations. o Having the ultimate decision making authority for site issues relating to labour, materials, management and disputes. o Managing the organisation and movement of operatives from site to site as required by clients. A team of Scaffolding contracts managers will assist you. o Attending Site meetings with major contractors and other sub contractors and appropriately representing the company while collaboratively working with other contractors to ensure that the clients project is completed as required. o Ensuring all scaffolding works are carried out under Health & Safety guidelines and liaising with the scaffolding inspectors as necessary. o Ensuring site accidents are fully reported to the company and client, with all documentation appropriately completed. o Ensuring all on site method statements and risk assessments are adhered to. o Work with the Commercial Manager and Finance Manager to ensure the company maximises the use of information generated related to fleet management.o Identifying business development/new tender opportunities o Nurturing the company’s relationships with existing and potential clients at all levels of their companies. o Identifying new business opportunities. • Operatives Recruitment and Training o Ensuring toolbox talks are regularly carried out and are relevant to the company/operatives and ensuring that all training is properly recorded. o In conjunction with the office staff, managing the company’s training matrix ensuring all training is up to date. o Identifying training and development opportunities for key operative staff in support of the advancement of their careers. o Managing the recruitment of scaffolders according to the company’s policies. o Making recommendations regarding operatives wage increases each year. • Financial and Business Management o Ensuring projects are completed on a timely basis and within budget. o Assisting the Commercial Manager with monthly applications for payments, month end reconciliations, costings/margin reports and project reconciliations. o Liaising with and maintaining a good working relationship with clients, surveyors, sub contractors, project managers as necessary to price variations/adaptations and discussing monthly applications for payment and end of project accounts. o Supporting the Contract Managers with preparing wages schedules/timesheets each week for operatives. o Participating in the company’s internal management meetings. Qualifications and Experience: • Proven experience of working in the Construction section, preferably the scaffolding sector., • The ability to communicate, influence and challenge at all levels to deliver results., • Leadership experience, including experience of managing and developing teams., • Suitable construction industry or professional qualification., • Experience of working with a main contractor or large subcontractor., • Experience of operational processes within large scale projects., • Have strong interpersonal skills; able to communicate at all levels and across the business., • Be pro-active and with a can-do attitude and able to handle tasks and drive results without close supervision., • A team player who actively supports others around them but also with the ability to work independently., • An advocate for excellence in all aspects of health & safety construction practices and ‘leading from the front’ (always wearing full PPE kits on site)., • Ability to constantly seek new and improved ways to enhance business practices/processes A full benefit package is included with this role including a vehicle