Customer Quality Engineer
2 days ago
Brentwood
Customer Quality Engineer / Quality Engineer (Aerospace) Brentwood | Salary £35,000 - £40,000 + Benefits A global aerospace distribution business is seeking a Customer Quality Engineer / Quality Engineer to support customer quality activities, non-conformance management, and compliance with aerospace standards such as AS9100 / AS9120. Key Responsibilities Act as the customer quality interface and main point of contact for quality issues Manage customer complaints, non-conformances, and CAPA (Corrective and Preventive Actions) Perform root cause analysis (RCA) and implement corrective actions Ensure compliance with AS9100, AS9120, ISO9001, and customer-specific requirements Support internal quality teams, suppliers, and cross-functional teams Participate in internal audits, external audits, and customer audits Drive continuous improvement (CI), lean, and quality improvement initiatives Review technical drawings, specifications, and engineering documentation Maintain quality documentation, reports, and traceability records Provide technical support to customers on quality and complianceKey Skills & Experience (Keywords for CV Search) Customer Quality Engineer / Quality Engineer / Supplier Quality Engineer Aerospace quality experience (preferred) Strong knowledge of AS9100, AS9120, ISO 9001 Experience with non-conformance, CAPA, 8D, root cause analysis, problem solving Knowledge of quality tools (e.g. 5 Whys, Ishikawa / Fishbone, FMEA) Experience working with customer requirements and specifications Ability to read engineering drawings and technical data Experience with audits (internal, external, supplier, customer) Strong stakeholder management and communication skills Proficient in Microsoft Office (Excel, Word, Outlook)Benefits Modern, well-equipped working environment with state-of-the-art facilities On-site gym, excellent rest areas, free fruit, cycle to work scheme and free on-site parking 25 days annual leave plus bank holidays Flexible working (37.5 hours/week): Mon-Thu: 8am-5pm and Fri: 8am-12pm Enhanced pension contribution Supportive culture with a strong focus on quality and continuous improvementCandidates who will require sponsorship now or in the future will not be considered for this position Call Julia @ Prime Appointments or apply via the link