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Job Title: Administrator\n\nLocation: Gateshead\nSalary: £25,000 to £27,000 + Other benefits\nJob Type: Full-time\n\nWe are one of the UK's leading wholesalers with a long history of success and growth. We’re currently looking for an Administrator to join our friendly and hardworking team based in Gatehead.\n\nAbout the Role:\n\nAs an Administrator, you'll be the first point of contact for our customers, providing excellent customer service and support. You’ll work closely with both internal teams and external clients, ensuring all orders and enquiries are handled efficiently and accurately.\n\nKey Responsibilities:\n\n Processing and organising deliveries for sales orders\n\n Raising purchase orders with suppliers and matching supplier invoices\n\n Organising equipment returns to suppliers\n\n Producing proof of deliveries for customers\n\n Dealing with invoice queries\n\n Handling calls from customers, branches, suppliers and sales teams\n\n Identifying and quoting spare parts\n\n Raising quotes for air conditioning equipment\n\n General administration including filing sales and purchase orders\n\n Processing warranty claims\n\nWhat We’re Looking For:\n\nYou should have a strong background in customer service. You’ll need to have:\n\n A good standard of education, including maths and English\n\n A professional, customer-first approach\n\n Excellent telephone manner and the ability to build rapport quickly\n\n Strong organisational skills with the ability to prioritise work\n\n A flexible, common-sense approach to managing your workload\n\nWhat We Offer:\n\n Competitive salary\n\n Up to 33 days holiday (including Bank Holidays)\n\n Employee Rewards offering perks like late starts, early finishes, and lunch on us\n\n Employee Assistance Programme including fitness classes, advice toolkits, and confidential counselling\n\n Retail Discount Scheme with savings on high street stores, holidays, and more\n\n Cycle to Work Scheme\n\n Career development opportunities across our UK and Ireland branches\n\n Training and development support including on-the-job training and self-development courses\n\n Auto Enrolment Pension Scheme\n\n * Life Assurance\n\nJob Types: Full-time, Permanent\n\nWork Location: In person

Job Description Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.Mobile Electrical Engineer - Covering the North East region of EnglandRole Purpose:The Mobile Electrical Engineer to carry out PPM and Reactive Activities in a variety of commercial premises, candidates will ideally be located in the required area. Applicants will have Commercial Experience. The applicant would be expected to assist with various reactive and PPM tasks. Some installation work will be expected although the core part of the role is maintenance.The role is predominantly electrical skillset bias of strong multi-skilled background with experience of Building Services.This is a hands-on role and would suit an individual that can work using their own initiative and have a proactive approach to undertake all tasks required. A conscientious and reliable team player and someone that has excellent interpersonal and communication skills due to this being a client facing role. The ability to produce quotes for additional works by obtaining materials costs and writing up a description of the works required.What this job involves:To carry out reactive maintenance repairs across various buildings.To assess and order parts and equipment necessary for individual tasks.To work to recognised industry standards at all times.To participate in flexible working hours and out-of-hours emergency cover as required by the contract.To undertake training as required to perform the duties of the role, including health and safety courses and further trade development, to maintain current knowledge and professional qualifications (Continued Professional Development).To assist other trades as/when required.To update/close completed Reactive & PPM tasks on our CAFM SystemEnsure engineering standards are maintained in order to maximise efficient operation and reliability of plant.To ensure company QA and site procedures are adhered to in all aspects.To ensure that both Client and Integrals Health and Safety procedures are followed at all times.To inspect the condition of services and proactively deal with call outs/repairs as required and/or requested by management.To attend emergencies, inside and outside of normal working hours.Keep and maintain all company issued tools in a safe and working condition.To assess and order parts and equipment necessary for individual tasks.To work to recognised industry standards at all times.To undertake training as required to perform the duties of the role, including health and safety courses and further trade development, to maintain current knowledge and professional qualifications (Continued Professional Development).To undertake any other duties as directed by Managers within the remit of the role.Provide detailed and accurate reports for any remedial works required whilst attending siteProduce technical and situational reports as requiredUpdating of on-site log books for compliance purposesElectrical testing and completion of any certificates or documentation for works completedComplete on site Method Statements and Risk Assessments as necessaryThis job description sets out the main duties of the post at the date it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.To carry out electrical works, such as electrical wiring fault finding and repair, door entry and auto door control systems, emergency & non emergency lighting fault finding/repair and replacement, lamp changing, replacement socket outlets and other face plates, BMS and heating controls fault finding and repair, immersion heater and instantaneous water heater fault finding/repair and replacement,Carry out PPM tasks, such as emergency light testing, fire alarm testing, distribution board checks, RCBO/RCD testing, fixed wire testing, tap temperature testing and flushing, Fan Coil servicing, AC/AHU filter replacement and cleaning, functional testing and visual inspection of equipment.What your day-to-day will look like:Pro-actively develop and manage relevant stakeholder relationships ensuring that expected service levels are achieved.Comply with all requirements of the Client contract and meet or exceed Key Performance IndicatorsDeliver an exceptional quality of service to the Client, as reflected by Client feedbackEnsure the delivery of all operational requirements as per the client scope of works at the Client SiteDevelop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistencyLead initiatives such as user experience programs, JLL system rollouts, regional training programs/workshops and other initiatives as appropriate, through driving implementation and consistency across the RegionDrive Client specific initiatives such technology rollouts, benchmarking, best practices etc.Ensure site financial operations are meeting or exceeding targets and financial processes as well as controls are always adhered to.Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and proceduresEnsure data integrity of all systems across the Region and perform audits from time to timeEnsure meeting or exceeding SLA/KPI scores Ensuring up to date information on Clients Property Services SharePointResolve user's complaints and concerns with solutions and follow upReview and spot-check suppliers/service providers performance to ensure contractual obligations are deliveredSchedule detailed floor inspections conducted regularlyImplement service tasks, procedures and policies and measure performanceEnsure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely mannerSupport with critical out-of-hours issues & participate as a key team member in responses to emergency situationsCoordinate churn work and minor project works requested by usersImplement and manage the change control processReport building incident following with set escalation channels with measures and solutionsManage Vendor Contract database to ensure they are up to date at all timesManage vendor procurement processes and ensure timely contract execution, negotiation, including preparation of tender documentation and preparation of contracts in accordance with agreed guidelinesGenerate reports and conduct presentations as per the service delivery requirements and overall account management.Required Skills and Experience:NVQ 3 Electrical InstallationC&G Level 2 and 3 Diploma Electrical InstallationC&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3C&G 2391 or 2394 & 239518th edition certificateExtensive Knowledge of commercial electrical systemsStrong Electrical & Mechanical Maintenance experienceKnowledge of heating and air conditioning systemsBasic plumbing, carpentry and fabric skills would be an advantage.Full UK Driving LicenseKnowledge of building fabric and experience in carrying out basic fabric reactive repairs when requiredExtensive Knowledge of Health & Safety Regulations.Ability to act on own initiative.Smart appearance, presentableMust be available for call outsGood written and verbal communication skillsAble to work from a smartphone and PDAComfortable working within a team environment. Able to contribute to teams success whilst willingly following instructionsSelf-motivated and able to work unsupervisedAdaptable and flexible approach to work requirements, willing to accept change.The candidate will be required to adopt a flexible approach to working hours to suit the needs of the sector. This will require work at weekends and in the evenings.IPAF 3a&3bPasmaTPBN1_UKTJ

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco. If you are not based in London, we will fly you to our London office for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything. Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online. Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our _ are lived throughout every experience. Strategic Account Manager The Strategic Account Manager owns post-sale success for parts suppliers on the Partly Network and reports directly to the GM of Europe. This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly’s infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment. Own strategic supplier relationships Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly. Own supplier issues end-to-end Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them. Translate supplier problems into product execution Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering. Lead onboarding and ongoing success Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one. Drive measurable business outcomes Develop a deep understanding of each supplier’s KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth. Operate with urgency in an evolving environment Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information. Build scalable success foundations Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness. Senior stakeholder management Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability. Strong communicator across technical and commercial audiences Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders. Experience working with technical or infrastructure products Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams. Strong prioritisation and ownership mindset Demonstrates clear ownership, bias to action, and sound judgment. Able to balance supplier advocacy with internal priorities and drive alignment across teams. Commercial and operational acumen Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly’s infrastructure to supplier objectives. Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems. Familiarity with cataloguing, fitment, or global parts standards is advantageous. High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”). Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win. Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland). Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge. Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best. Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events. Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch. Team connection. Monthly team lunches, celebrating our wins, happy hours and more! Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay. Payroll Giving: We encourage generous giving and donate to the high-impact charities you support CycleSaver: UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle-free monthly plans instead of bike ownership.