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Beauty area manager jobs in United Kingdom

Are you a business? Hire beauty area manager candidates in United Kingdom

  • Deputy General Manager - The 411
    Deputy General Manager - The 411
    2 days ago
    £36000–£46000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for an exceptional Deputy General Manager with a genuine love for creating atmosphere and culture. If your dream role involves running a neighborhood spot by the day, hosting late night R&B sessions, and bringing people together over pizza and cocktails, then this is the venue for you. At The 411, we're about more than service, we curate experiences. You'll be a natural host, confident leader, and culture driver who thrives on energy, music, late night hospitality done properly. Working closely with the General Manager, you'll help shape the vibe, lead the team from the floor, and ensure every guest feels part of something special, while confidently overseeing licensing compliance, championing safety and responsible service, and maintaining the standards that keep the venue running seamlessly. We Expect You To: • Have pure passion for hospitality and giving guests a wonderful time., • Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion., • Lead joyous, guest focused, shifts; managing everything from atmosphere to standards., • Empower your team to develop through the career pathway, giving clear and example lead feedback., • Obsess over service standards and deliver nothing short of excellence., • Coach, mentor, and inspire with a big heart and a focus on people development., • Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success., • Ensure safety of your guests, your team, and your venue at all times., • Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices., • Adapt and evolve by embracing challenges and thrive in a changing environment., • Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up., • Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: • A proven leader with experience in high volume operations., • A Personal License holder., • Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority., • Energetic, passionate, and resilient – in a new opening this is key to success., • Have a structured mindset, setting clear expectations and empowering your team., • Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success., • Engaged in wider Incipio culture, living and breathing our values., • Curiosity and courage – always questioning, improving, and innovating., • Strong knowledge of licensing laws & running responsible shifts., • Loves logistics, planning & commercially aware., • Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits • Healthcare Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards, • Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio, • Hugely exciting career development, with opportunities to grow and expand in this role as the business grows, • 10% Bonus capacity paid annually, • Company awards and events, • Sickness & Compassionate Pay, • Incentive trips (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all our venues, • Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • General Manager
    General Manager
    4 days ago
    Full-time
    London

    Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As we prepare for our second London opening in Spring 2027, we're looking for an experienced General Manager to join the team. As General Manager, you'll take full ownership of the restaurant operation, leading the team while working closely with your Heads of Department. You'll be responsible for the commercial performance of the restaurant, from driving sales and growing the business to managing costs and delivering a healthy P&L. You'll have the autonomy to run the restaurant, build a high-performing team and create the structure needed to deliver exceptional standards as we continue to grow in the UK. You'll also be a key link between our London operation and the wider Nouvelle Garde team in France, representing the business and building strong relationships with our partners and suppliers in the UK. What success looks like • You'll build a strong leadership team, setting clear expectations, leading by example, and developing your Heads of Department to take ownership of their areas., • You'll take full ownership of the restaurant's P&L, understanding what drives performance and making commercially smart decisions that grow sales and protect profitability., • You'll actively identify opportunities to grow the business and establish the restaurant within the London market., • You'll deliver an exceptional guest experience, ensuring consistently strong service while using guest feedback and reviews to continuously improve., • You'll ensure the restaurant operates safely and compliantly, maintaining excellent standards across food safety, health & safety, licensing and all relevant UK requirements., • You'll create a culture of high standards, accountability and great communication, leading from the front., • You'll help build the systems, rituals and ways of working we need as a growing business, bringing ideas and turning them into practical solutions., • You'll build strong relationships with the Nouvelle Garde team in France, as well as our UK suppliers and partners. What you'll bring • You're an experienced General Manager with a minimum of 5 years running high-volume restaurants in London., • You're an experienced leader who knows how to build strong management teams, set clear expectations, give feedback and develop people., • You have full P&L experience and a strong commercial mindset, with a clear understanding of how to drive sales, manage costs and build a profitable restaurant., • You have an excellent understanding of UK restaurant operations, including food safety, health & safety, licensing and compliance. You are a personal alcohol licence holder., • You understand what exceptional hospitality looks like and know how to translate high standards into a consistently great guest experience., • You're confident, organised and comfortable working autonomously, making decisions and taking responsibility in a complex, fast-moving operation., • You have a builder mindset: you're curious, proactive and excited by the challenge of joining a growing business where not everything has been built yet., • Experience with new restaurant openings or growing hospitality businesses would be a plus. What we offer • Annual salary from £70,000 (including Tronc), • 48-hour contract, 5 working days and 2 days off., • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a growing company at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

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  • General Manager
    General Manager
    2 days ago
    Full-time
    London

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Join the Squadra as General Manager @ London 🇬🇧 Due to our exciting expansion across the United Kingdom (and beyond), we are looking for a dynamic General Manager to join our Squadra. In this key role, you will have the opportunity to drive the success of your trattoria while embracing and upholding our core values: authenticity , excellence , meritocracy , and entrepreneurship. Your areas of responsibility will include the following: Operational Excellence: • Ensure the smooth operation of the venue on a daily basis: create a warm environment with a smiling team attentive to customers., • Achieve operational excellence: act as a communication link between different departments, between the front-of-house team and the kitchen, ensuring smooth flow of information across the board., • Propose ideas to improve the customer experience and maintain a continuous improvement mindset. Ensure the venue maintains a high rating on social media., • Manage privatizations with professionalism and precision., • Ensure 100% positive resolution of customer complaints and resolve any issues during service. Performance Analysis: • Manage the consolidated P&L., • Ensure average spend per customer., • Alert and propose clear actions if the budget is not respected., • Manage optimized scheduling: adjust staffing according to activity while ensuring proper management of people costs., • Ensure the monthly inventory is completed. Management: • "Be exemplary" in managing both the front-of-house and kitchen teams., • Maintain a motivated team with minimal turnover., • Supervise, motivate, and help the team succeed., • Energize the team and create a positive, active atmosphere., • Ensure the transmission of Big Mamma's values., • In coordination with headquarters, create and lead a training program for the team., • Encourage active participation during services by leading by example and providing feedback on processes, communication with the team, and with customers., • Participate in recruitment: anticipate staffing needs with the recruitment team at headquarters, welcome new staff, and optimize the team structure., • Ensure HR follow-up: lead weekly management meetings with direct reports (managers and chefs). Identify and recognize team talent to nurture Big Mamma's meritocracy. Our Offer: • Highly competitive salary + bonus, • Full time role, • 2 consecutive days off per week, • Permanent contract, • Meal on shift, • Employee discounts, • Continuous training, team buildings and career opportunities, • Geographical mobility across all our venues, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law. #joinbigmammauki

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  • Assistant Manager
    Assistant Manager
    1 month ago
    £14.75–£15.5 hourly
    Part-time
    London

    Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a confident, energetic and people-focused Shift Leader to join us from the beginning and help bring this concept to life. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As Shift Leader, you’ll take responsibility for the smooth running of the salon during your shift. You’ll be the senior team member on the floor, ensuring that our guests receive an exceptional experience, the team stays motivated and the salon operates to the highest standard. You’ll lead by example, bringing energy, confidence and a strong sense of ownership to every shift. This is a hands-on leadership role. You’ll be working alongside the team, supporting them when needed while making sure the salon continues to run smoothly and commercially successfully. Key Responsibilities Leading the Shift • Take ownership of the salon floor during your allocated shift, • Ensure the team is prepared, motivated and ready to deliver an exceptional experience, • Lead by example in service, professionalism and attitude, • Allocate tasks and support the team throughout the shift, • Monitor the flow of appointments and identify any potential issues before they affect the guest experience, • Keep the team informed of daily targets, priorities and important guest information, • Act as the first point of contact for the team during your shift, • Escalate significant operational or team issues to the Assistant Manager or Salon Manager, • Ensure the salon remains organised, energetic and welcoming throughout the day Guest Experience • Ensure every guest receives a warm, personal and memorable experience, • Welcome guests and create a positive first impression, • Support the team in delivering consistent service standards, • Handle guest questions, concerns and feedback confidently, • Resolve minor guest issues quickly and professionally, • Build relationships with regular guests, • Encourage rebooking and client retention, • Ensure guests understand relevant aftercare and future treatment recommendations, • Create an environment that feels social, relaxed and enjoyable Commercial Performance • Support the team, AM and SM in achieving daily and weekly sales targets, • Communicate targets clearly at the beginning of each shift, • Keep the team motivated and commercially focused throughout the day, • Encourage appropriate treatment upgrades, add-ons and retail, • Support rebooking and client retention, • Monitor performance throughout the shift and identify opportunities to improve, • Celebrate team wins and recognise strong individual performance, • Communicate shift performance to the Assistant Manager or Salon Manager Salon Standards • Ensure the salon is maintained to an exceptional standard throughout the shift, • Monitor cleanliness, hygiene and presentation, • Ensure treatment areas and workstations are prepared correctly, • Complete regular floor checks, • Ensure health & safety procedures are followed, • Monitor stock and consumable levels during the shift, • Report maintenance, stock or operational issues promptly, • Ensure opening and closing procedures are completed correctly when responsible for them Team Support • Be approachable and available to support team members throughout the shift, • Coach and guide team members where appropriate and support new team members as they settle into the business, • Help maintain a positive and respectful team environment, • Share feedback with the Assistant Manager or Salon Manager at the end of your shift, • Recognise and celebrate good performance, • Lead calmly and confidently during busy periods Brand & Social Experience • Bring the personality and energy of the brand to life on the salon floor, • Help create an environment that feels social, welcoming and exciting, • Support events, activations and special occasions, • Encourage memorable interactions between the team and guests, • Maintain the visual and experiential standards of the salon, • Represent the brand professionally at all times, • Bring ideas and energy to the development of the salon Who This Role Is For You might currently be: • A Shift Leader, • Senior Beauty Therapist, • Senior Nail Technician, • Salon Supervisor, • Team Leader, • Experienced Beauty Therapist, • Experienced Nail Technician, • A high-performing team member ready to take their first step into leadership, • Someone from a premium hospitality or retail environment looking to move into beauty We’re looking for someone with the confidence, personality and mindset to lead a team and take ownership of a shift. You should: • Be confident and comfortable leading others, • Have excellent communication skills, • Naturally take responsibility and ownership, • Be calm and organised under pressure, • Have high standards and strong attention to detail, • Be commercially aware, • Have a natural ability to motivate people, • Be warm, approachable and guest-focused, • Be confident handling challenging situations, • Enjoy working in a fast-paced environment, • Have a genuine passion for beauty, hospitality and people, • Be excited by the opportunity to help build something from the beginning Experience & Qualifications You should ideally have: • Previous experience in a senior, supervisory or leadership position, • Experience within beauty, hospitality, retail or another customer-facing environment, • Strong understanding of customer service, • Experience working towards sales or performance targets, • Excellent communication and organisational skills, • Level 2 beauty or equivalant qualification Beauty or salon experience is preferred.

    Immediate start!
    No experience
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  • Supervisor
    Supervisor
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    No experience
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  • Server
    Server
    4 days ago
    £13–£14 hourly
    Part-time
    London

    We are seeking a friendly, high-energy, and professional Server to join our hospitality team. As the face of The Garden Bistro Bar, you will play a critical role in shaping the guest experience. The ideal candidate is someone who genuinely enjoys interacting with people, can maintain a calm and positive demeanor during busy shifts, and thrives in a multicultural workplace. Whether you are serving a quick coffee or a multi-course dinner, your goal is to ensure every guest leaves with a smile.Key Responsibilities • Warm Welcome: Greet guests immediately upon arrival with a friendly smile and assist with seating., • Expert Knowledge: Develop a deep understanding of our food and drink menu (including our specialty coffees and craft cocktails) to provide informed recommendations and answer guest questions., • Order Accuracy: Efficiently take food and beverage orders using our POS system, ensuring all special dietary requirements or allergies are communicated clearly to the kitchen and bar., • Service Delivery: Deliver dishes and drinks promptly and gracefully, ensuring the presentation meets our high standards., • Table Management: Monitor your assigned tables proactively—refilling drinks, clearing plates, and ensuring guests have everything they need without being intrusive., • Payment Processing: Handle bills and guest transactions accurately and professionally, including the management of tips., • Cleanliness & Setup: Maintain the aesthetic of the bistro by keeping service stations, tables, and dining areas spotless throughout the shift., • Collaborative Spirit: Support your colleagues in the kitchen and behind the bar to ensure a seamless "one-team" operation. Required Skills & Attributes • Exceptional Communication: Fluent in English with the ability to engage warmly with a diverse range of international and local guests., • Multitasking Mastery: The ability to prioritize tasks and manage multiple tables simultaneously during high-pressure "rush" periods., • Professionalism: A polished appearance and a reliable, punctual work ethic., • Cultural Awareness: A natural comfort working within a mixed-culture team and an appreciation for diverse working styles., • Physical Stamina: Ability to remain on your feet for long shifts and move quickly and safely through a busy dining environment., • Positive Attitude: A "can-do" mindset that looks for solutions and contributes to a happy, energetic workplace culture. What We Offer • A supportive and inclusive work environment where you are treated with respect., • Opportunities to learn from expert bartenders, baristas, and chefs., • A beautiful, garden-inspired workspace that stands out from the typical restaurant setting., • Competitive pay and a fair system for distributing tips., • The chance to be part of a growing brand that values staff input and creativity.

    Immediate start!
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  • Employed Nail Technician – Nail Station Rental
    Employed Nail Technician – Nail Station Rental
    15 days ago
    Full-time
    New Malden

    SHOW – Seraphic Haus of Wellness is looking for an experienced and professional self-employed Nail Technician to join our beauty, aesthetics and wellness salon in New Malden. We have 3 nail stations available, with flexible options to rent one station, two stations, or all three if you would like to grow your own nail business within an established salon environment. This opportunity would suit someone who already has some clients or a motivated nail technician who wants to build their own clientele while working from a professional salon. What we offer: • Fully set-up nail stations, • Professional salon environment, • Client waiting/reception area, • Utilities included, • Flexible rental options, • Opportunity to promote your services alongside our existing beauty, skin, massage and aesthetics treatments, • Potential for cross-referrals from salon clients, • Space to grow your own independent business We are looking for someone who is: • Qualified and experienced in nail treatments, • Professional, reliable and friendly, • Confident working independently, • Able to maintain excellent hygiene standards, • Self-employed and responsible for managing their own clients and bookings, • Ideally able to offer treatments such as gel manicures, BIAB, extensions, nail art and/or pedicures This is a self-employed station-rental opportunity and not a salaried employment position. 📍 Location: 238A Kingston Road, New Malden, KT3 3RN Flexible rental options are available for one nail station or all three stations. Please apply with a short introduction about yourself, your experience, the treatments you offer and whether you are interested in renting one station or multiple stations.

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  • Salon Manager
    Salon Manager
    18 days ago
    £35000–£37000 yearly
    Full-time
    London

    Salon Manager Williams & Hirst – Soho, London Salary: £30,000–£37,000 per annum, depending on experience Holiday: 28 days’ annual leave, including bank holidays Progression and bonus opportunities available About Williams & Hirst Williams & Hirst is an award-winning co-work salon in the heart of Soho, founded for independent hairdressing. Since opening just two years ago, Williams & Hirst has won 12 industry awards and grown into a community of over 40 independent hairdressers, operating from our 18-chair salon on Wardour Street. We are a fast-growing business, and alongside the day-to-day salon, Williams & Hirst regularly hosts leading hair and beauty brands for events, education, launches and industry activations. We are now looking for a confident, highly organised and responsible Salon Coordinator to take ownership of the day-to-day coordination of the salon. The Role The Salon Coordinator is a key operational role within Williams & Hirst, working closely with and reporting directly to the Directors. You will be responsible for ensuring the salon runs smoothly day to day, including coordinating the Front of House team and managing their rota to ensure the salon is appropriately staffed. With 18 workstations, over 40 independent hairdressers and a constant flow of clients, deliveries, brands and events, this is a fast-paced role where excellent communication and organisation are essential. You must be able to work under pressure, prioritise quickly, take responsibility and make sensible decisions without needing constant direction. This is also a hands-on position. Whether it's dealing with an operational issue, supporting Front of House, completing a stock check, speaking with an independent hairdresser or making client refreshments during a busy period, we expect everyone to work together to maintain the standards of Williams & Hirst. The ability to work evenings and Saturdays is an essential requirement of this position. Applicants must have flexibility across these periods as part of their regular working pattern. Key Responsibilities • Taking responsibility for the day-to-day running and coordination of the salon, • Working directly with the Directors and communicating any operational issues clearly, • Coordinating and supporting the Front of House team, • Managing the Front of House rota, including planning shifts, holidays and arranging appropriate cover when required, • Ensuring Front of House staffing reflects the needs of the salon and upcoming events, • Supporting the Front of House team with their daily duties and ensuring tasks are completed to the required standard, • Ensuring daily opening and closing procedures are completed correctly, • Welcoming clients and maintaining an exceptional client experience, • Preparing and serving client refreshments throughout the day, • Maintaining the presentation and standards of all client-facing and communal areas, • Supporting our community of 40+ independent hairdressers with day-to-day operational queries, • Carrying out regular stock checks across salon, retail, hospitality and operational supplies, • Monitoring stock levels, identifying shortages and ensuring essential items are reordered, • Receiving, checking and organising deliveries, • Liaising professionally with suppliers, contractors and external partners, • Supporting the coordination of brand events, education and private hires, • Identifying problems and taking ownership of resolving them, • Communicating effectively between the Directors, Front of House team and independent hairdressers, • Ensuring salon procedures, standards and house rules are followed, • Having tough or uncomfortable conversations when required, while remaining professional, fair and respectful, • Handling complaints or difficult situations calmly and knowing when something should be escalated to the Directors, • Taking on additional operational responsibilities as the company continues to grow Who We're Looking For We are looking for someone who is confident, switched-on, responsible and exceptionally organised. The salon can be extremely busy, with multiple things requiring attention at the same time. You need to be able to remain calm, prioritise effectively and make decisions while continuing to deliver a high standard of service. Excellent spoken and written English is essential for this role, due to the level of daily communication required with clients, independent hairdressers, team members, Directors, brands, suppliers and external partners. You should be: • Highly organised with excellent attention to detail, • Confident working in a fast-paced and high-pressure environment, • Responsible, reliable and punctual, • Proactive — someone who sees what needs doing and does it, • Comfortable taking ownership and making day-to-day decisions, • Confident managing rotas, staffing requirements and last-minute changes, • An excellent verbal and written communicator, • Approachable but confident enough to be firm when required, • Comfortable having difficult conversations and resolving issues, • Naturally hospitality and customer-service focused, • Able to coordinate and support a Front of House team, • Comfortable carrying out stock checks and maintaining accurate records, • Calm and solutions-focused when problems arise, • Happy to be hands-on and help wherever required, • Someone who takes genuine pride in maintaining exceptionally high standards, • Able and willing to work evenings and Saturdays – this is non-negotiable and an essential requirement of the role Previous salon experience is preferred, particularly experience within a busy or premium salon environment. Experience within high-end hospitality, hotels, members' clubs or other fast-paced customer-facing businesses will also be considered. Progression & Opportunity Williams & Hirst is a fast-growing company, and we want this position to grow alongside the business. Having won 12 awards in our first two years, grown to more than 40 independent hairdressers and established an 18-chair flagship space in Soho, our operation continues to evolve. For the right person, there will be opportunities for career progression, increased responsibility and performance-related bonuses as both the role and company develop. This is not a traditional receptionist position. We are looking for someone who wants ownership, responsibility and the opportunity to become an important part of the continued growth of Williams & Hirst.

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  • Barista Ottolenghi Chelsea
    Barista Ottolenghi Chelsea
    1 month ago
    £14.81 hourly
    Full-time
    London

    At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Chelsea combines the beauty of our food with the vibrant energy of one of London's most iconic areas. Set on Pavilion road, our deli is a destination for food lovers from across the city. What you’ll do • Prepare and serve exceptional coffee, cocktails, wines, and non-alcoholic beverages., • Work confidently across both coffee and bar functions., • Deliver warm, attentive, and knowledgeable service to every guest., • Maintain bar and coffee equipment to a high standard of cleanliness and performance., • Manage stock for coffee, minimising waste and supporting ordering., • Ensure compliance with food hygiene, health and safety, and licensing regulations., • Support the wider team in other sections and adapt flexibly to service needs. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical skills across coffee and cocktail preparation., • A versatile, enthusiastic team player who thrives with variety. Key skills • Excellent technical skills across coffee and cocktails., • Flexible and adaptable to different service demands., • An engaging communicator who makes every guest interaction count., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee, cocktails, and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

    Immediate start!
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  • Head Barista  ( experienced )
    Head Barista ( experienced )
    1 month ago
    Full-time
    Mile End, Tower Hamlets

    We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression.Please get in touch and make sure you have experiencesKey tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.Cleaning and sanitising work areas, utensils and equipmentCleaning service and seating areasDescribing menu items and suggesting products to customersServicing customers and taking ordersCraft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathySupport your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positiveOpen and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shiftPositive and solution focused handling of any minor customer issueAt a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , peopleFriendly, open and approachable person who is able to work well with othersStrong knowledge of coffee and equipment is a mustStrong decision making and multi-tasking skillsStrong interpersonal communication skillsPassionate about delivering excellent customer connections to create a regular customer baseAble to work at a fast pace in high volume environments.

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  • Prep Chef/Baker
    Prep Chef/Baker
    1 month ago
    £13 hourly
    Full-time
    London

    Onyx Matcha Club is looking for a passionate and organised Prep Chef/Baker to join our team in Knightsbridge.You will be responsible for creating and preparing our selection of delicious house-baked goods and nutritious, plant-based treats. This is a hands-on role suited to someone who enjoys working with fresh ingredients and takes pride in producing food that looks beautiful, tastes exceptional and remains consistent every day. Key Responsibilities • Prepare fresh, house-baked goods, pastries, granola and other plant-based treats., • Follow Onyx Matcha Club recipes, preparation methods and presentation standards., • Support the development of creative, nutritious and seasonal menu items., • Complete daily food preparation and batch production efficiently., • Ensure consistent portion sizes, taste, texture and presentation., • Clearly label, date and safely store all prepared products., • Follow food-safety, hygiene and allergen procedures at all times., • Monitor ingredient stock levels and communicate ordering requirements., • Follow FIFO stock rotation and help minimise food waste., • Maintain a clean, organised and hygienic kitchen and preparation area., • Work closely with the wider café team to ensure products are prepared and available on time. About You We are looking for someone who: • Has previous experience in food preparation, baking or a similar kitchen role., • Is passionate about baking, wholesome ingredients and plant-based food., • Can follow recipes accurately and maintain consistent standards., • Has excellent organisation and time-management skills., • Understands food hygiene, allergen awareness and safe food handling., • Can work independently and as part of a team., • Is reliable, punctual and comfortable working in a fast-paced environment., • Has a creative eye and takes pride in the appearance of every product. A Level 2 Food Safety and Hygiene certificate is desirable, although training may be provided.

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