Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.
Area Manager Sales (m/f/d) - Sales Office LondonAt Ruby your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby we keep breaking new ground. Hey Sunshine, du kannst Menschen mit deiner Leidenschaft und deinem Enthusiasmus begeistern und Netzwerken und Vertrieb sind ein Teil deiner DNA? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag unseres Sales Office in London. Du möchtest ein paar Tage von zu Hause aus arbeiten? Keine Sorge, wir unterstützen auch hybride Arbeitsmodelle. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Join us and make it your own story. Bei uns wird dir garantiert nicht langweilig, denn du: Bist als Lead der Kopf hinter der Sales Strategie für mehrere Locations in UK, Schottland und Irland Entwickelst, trainierst und motivierst dein lokales Sales Team und bist Teil des Recruitings von neuen Sales Kolleg:innen in deiner Region Knüpfst und pflegst Beziehungen zu Kund:innen und Geschäftspartner:innen, um langfristige Loyalität sicherzustellen Bist ultimativer Ruby-Ambassador und sorgst für die Qualifizierung und Kategorisierung von (potenziellen) Kund:innen und Kooperationspartner:innen auf bestehenden und neuen Märkten Bereitest den Markteintritt für neue Ruby-Locations anhand von Marktanalysen und der strategischen Bekanntmachung innerhalb deines professionellen Netzwerks vor Analysierst und entwickelst die regionale Sales-Strategie und bringst das Sales Team vor Ort durch agiles Projektmanagement auf ein neues Level Verantwortest zugewiesene Märkte, Hotels und Team Member und gibst dem Market Share mit neuen Zielgruppen und Leads einen Push Verbreitest den Ruby-Spirit auf internationalen Messen und Sales-Trips und nimmst an Vertragsverhandlungen mit neuen Kund:innen teil Arbeitest eng mit den anderen Sales Teams in ganz Europa zusammen, um Cross-Selling Standortübergreifend voranzutreiben Wir haben schon auf dich gewartet, denn du: Bist ein Loveseller Department: Sales The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
As a Sourcer, you will be responsible for matching flat-share seekers with the best suited properties from our extensive portfolio. This is an office-based job, your main job would be to market properties in different social media and property platforms and process inquiries while generating bookings and closing deals Who we are looking for: -Young, dynamic, self motivated person -Good understanding of London Boroughs. -Exceptional communication and commercial skills -Experience in developing relationships with clients -Fluent in spoken and written English. -Desirable: Customer service, sales and lettings industry experience What we offer -Full training -Immediate career opportunities for outstanding individuals -A young multicultural team environment. Payment plan We offer a salary based on the commission % + Commission + Bonuses
About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Key Responsibilities: Produce top-level TikTok videos for organic and ads that produce impact for us and communities on TikTok. Develop original TikTok content concepts for brand campaigns. Rapidly edit content for TikTok. Write compelling creative scripts. Monitor TikTok trends, challenges, and viral content to create fresh and appealing live stream formats that align with the platform's trends Qualifications: Familiarity with TikTok: Understanding of TikTok features, live streaming functionalities, and social media trends. Excellent communication and interpersonal skills Ability to multitask, prioritize and manage time effectively Strong problem-solving and decision-making skills Ability to work independently and as part of a team in a fast-paced environment Working Conditions: The Customer Services Representative will work in an office environment with regular business hours, Monday to Friday. Occasional weekend or evening work may be required during peak business periods. Salary and Benefits: Salary range will be based on experience and qualifications What will you get in return? The equipment you need to make the best content possible! Note: This job specification is only intended to be a general guideline and is not an exhaustive list of all duties, responsibilities, and qualifications for the position. The job may require additional duties, responsibilities, and qualifications not listed above. Job Types: Part-time, Apprenticeship Pay: £12,000.00-£26,000.00 per year Expected hours: No less than 25 per week Benefits: Canteen Casual dress Company pension Flexitime Free parking Sick pay Work Location: In person
About Us H&J Martin Construction provide high quality construction services across the UK & Ireland. With an impressive portfolio of some iconic buildings across the province, we focus on innovation and collaboration to achieve results. Role Overview As a Site Manager, you will oversee the construction of projects from conception to completion, ensuring that projects are delivered to the highest quality, safely, on time and to projected profit levels What you'll do - Take ownership of Site Health and Safety ensuring compliance with Health and Safety Regulations, and that policies and procedures are implemented throughout the operations. - Using an effective leadership style you will ensure all functions within the project are managed and operating to agreed objectives and targets, leading to the completion of the project to the tendered level of profitability as a minimum. - Liaise with the client on site and represent the Company at progress meetings. - Liaise with all external bodies, statutory authorities and key stakeholders, portraying a professional and positive image at all times. - Ensure overall client and external body satisfaction with construction process and end product - Ensure the project is on or ahead of programme at all times, and with the support of project commercial staff ensure that no contractual disputes arise. - Manage risk and opportunity effectively throughout the project. - Play a part in the selection of the correct supply chain, and then manage this supply chain effectively to deliver the project. - Management of Project Quality on a daily basis, ensuring that works are always delivered to the highest standard and in compliance with project specifications and relevant best practice guides - Ensure all Quality Management is adequately recorded in line with Quality Management Plan. - Review RAMS issued by sub-contractors. - Material take-offs for orders for labour only contractors. - Provide micro programmes/period ‘look aheads’ to ensure detailed project monitoring. - Raise Technical queries and issue to consultants. - Contribute to the progress reports with senior management. - Champion the use of IT and software to achieve objectives - With the support of Senior Management, ensure that the key roles are staffed with people who can effectively undertake their roles, ensuring that their roles are clearly defined and understood and that all personnel are motivated and managed to achieve the business’s objectives. - With the support of Senior Management and commercial staff, ensure that good relations with suppliers are established and maintained so that the most favourable deals are facilitated. - Keep an accurate record of site activities throughout the project What you'll bring - Extensive experience in the management of Construction projects. - Chartered CIOB Membership or progressing towards this. - Experience of delivering residential schemes to NHBC Best Practice standards or equivalent (such as ICW or Global Homes). - Experience of delivering schemes to Choice Housing Design Guide - A positive awareness of the Commercial Management of site issues - Site Management Safety Training Scheme (5-day SMSTS) - CSR/CSCS Qualification or equivalent - Relevant experience of client and end user engagement - Scaffold inspection training - Temporary works training - Qualified first aider What we offer - Competitive Salary - Generous annual leave allowance, increasing with service and ability to purchase additional days each year - Car Allowance and Fuel Card - Discretionary Bonus Scheme - Private Medical Insurance - Salary Sacrifice Pension Scheme - Company EV Scheme - Life Assurance Plan - Health Cash Plan providing money off dental, optical, physiotherapy and other health and wellbeing services - Ongoing Health and Wellbeing activities including free annual health checks - Occupational Sick Pay - Paid membership fees of a relevant Institution or Professional Body - Gym Membership discount, plus use of our Company gym at head office - Cycle to Work Scheme We would like to make the application process as smooth as possible so please just let us know if you need any adjustments or support and we will do what we can to help. We wish you every success with your application. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITES EMPLOYER
Empower Your Career: Experience not needed. Are you stuck in a career rut? Seeking excitement, growth, and the best version of yourself? Are you not sure what the next step in your career should be? This could be it… This sales community thrives on working and developing people whilst providing long-term quality customers for leading UK brands via direct marketing solutions. Due to the demand this summer as they take on new brands with ambitious targets, the team needs to grow. Our clients are excited to be recruiting and hungry for a BIG piece of the pie, the bigger it is the bigger your piece! No hierarchy—just hard work, criteria and targets to be hit for your progression. Location - Slough Check it out: Day to Day: As a Sales Representative, you’ll hit the ground running—meeting potential customers face-to-face through offline marketing. Sales Coaching and Product Training: As the role is office and field based via residential campaigns you will receive full product training and one on one personalised mentoring for excellent performance. Positive Work Environment: This is super important to increase performance and allow people to love what they do and where they work. Collaborate, connect, and share knowledge. Strong Social Culture: Enjoy weekly team social activities. Work hard, play hard mentality is key to enjoying and rewarding yourself and appreciating team efforts. Flexible Schedules: You are expected to be accountable to your commitment, but as this is a subcontracted role you get to choose which days your work. Career Progression: Using the industry systems and processes you will be able to rely on data to drive your performance as you learn and take on more responsibilities as you advance from stage to stage. Travel Opportunities: Regular nationwide and international networking events. All paid for trips abroad are up for grabs. Uncapped Earnings: OTE -based, with weekly pay averaging £375 to £600 with the expectation for this to grow depending on experience, motivation and skill set. Requirements: Transferable skills welcome (Customer Service, Hospitality, Sports, Retail, etc.) but not needed. Strong English communication. Commitment to at least four days a week (including weekends). Age 18 or above, eligible to work in the UK without work restrictions. Immediate start available.
Job Description Location:London (SITE ORIENTED) Type: Permanent Duration: Long Term Salary: 18-24k About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. The Role: As an Property Management, you will be a vital part of our property management team, gaining hands-on experience while working closely with tenants, contractors, and property owners. This is an exciting opportunity to learn the ins and outs of property management while developing your skills in a supportive, dynamic environment. Key Responsibilities: Assist in the day-to-day management of our property portfolio, including maintenance, inspections, and tenant communications. Build and maintain strong relationships with tenants, addressing queries and concerns under the guidance of senior team members. Coordinate with contractors and service providers for property maintenance and repairs. Ensure compliance with health and safety regulations and other legal requirements. Support with managing lease agreements, tenant screenings, and move-ins/move-outs. Assist with financial tasks such as rent collection, budgeting for property operations, and expense management. Contribute to strategies that maximize occupancy and rental income. Stay updated on market trends and provide recommendations to the team for property improvements. Requirements: A keen interest in property management and real estate. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Willingness to learn and adapt in a fast-paced environment. Basic proficiency in Microsoft Office Suite and a desire to learn property management software. Preferred Qualifications: Previous experience or exposure to property management, real estate, or related fields (e.g., internships, part-time roles) is a plus, but not required. Min 2 years experience, in an office and familiar with Microsoft office packages. Enthusiasm for learning about local property laws and regulations. A valid driver’s license for travel between High Wycombe, Maidenhead, Slough and Staines What We Offer: A structured apprenticeship program with on-the-job training, mentoring, and development opportunities. A dynamic and supportive work environment with opportunities for professional growth. Competitive salary and benefits package. Flexible working arrangements and a focus on work-life balance. The chance to be part of an innovative team shaping the future of the company that is impacting over 50m people’s lives positively in the UK Application Process: Highlight your interest in property management, any relevant experiences, and why you want to start your apprenticeship journey with Scrumconnect Consulting. At Scrumconnect Consulting, we're proud of our diverse and inclusive culture. We encourage applications from all enthusiastic candidates eager to build a career in property management. Job Types: Full-time Pay: £18,000.00-£24,000.00 per year Benefits: Company pension Life insurance On-site parking Private medical insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (required) License/Certification: Driving Licence (required) Work Location: Hybrid remote in Staines-upon-Thames
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Pizzaiolo you will have a love for fresh ingredients, a knack for perfecting dough, and a desire to create unforgettable flavours. Where are we located? We are London’s first Italian dining bakery, sharing the same heritage as the grand cafes of Milan, that brings the best of Italy from breakfast through dinner. Located on Long Acre in The Yards, we’re just a two minute walk from Covent Garden Station or two minutes from Leicester Square station. What we bring to the table: Dine with us: Enjoy discounts at all Aqua venues Celebrate YOU: Take your birthday off and earn additional long service leave Grow with us: Ongoing training and development to support both your professional and personal development Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge Breaks: Food provided during your breaks - Restaurant perk Work out: Discounted gym membership Lunch & Learn: Head Office perk Share the Talent: Bring a friend on board and earn £500 Your day at Aqua: Master the Oven: Handcraft delicious pizzas using traditional methods, from preparing the perfect dough to achieving the excellent crust in our wood-fired oven Lead by Example: Let your passion for pizza inspire others – guide and mentor the kitchen team to ensure Aqua quality and consistency in every slice Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Pizzaiolo and be part of Aqua’s global culinary adventure!
Job Title: HR & Industrial Relations Officer Location: Milton Keynes, UK Company: Ampergia Limited Job Summary: Ampergia Limited is seeking a dedicated and experienced HR & Industrial Relations Officer to support our human resources functions and manage employee relations. This role is vital in fostering a positive workplace culture, ensuring compliance with employment laws, and enhancing organizational performance through effective HR strategies. Key Responsibilities 1. Employee Relations: 2. Act as the primary point of contact for employee inquiries regarding HR policies, procedures, and employment rights. 3. Manage grievances, disciplinary actions, and conflict resolution processes in accordance with company policy and UK employment law. 4. Promote effective communication between management and employees to maintain a harmonious working environment. 5. Recruitment and Onboarding: 6. Collaborate with department heads to identify staffing needs and develop job descriptions. 7. Coordinate recruitment processes, including job postings, candidate screening, and interview scheduling. 8. Facilitate the onboarding process for new hires to ensure a smooth transition into the organization. 9. Performance Management: 10. Support the implementation of performance management systems, including regular appraisals and development plans. 11. Provide guidance to managers on performance-related issues and employee development strategies. 12. Policy Development and Compliance: 13. Develop, review, and implement HR policies and procedures in line with legal requirements and best practices. 14. Ensure compliance with all employment legislation and maintain up-to-date knowledge of relevant laws. 15. Training and Development: 16. Identify training needs and assist in the development of employee training programs. 17. Coordinate and deliver training sessions related to HR policies, compliance, and employee development. 18. Reporting and Data Management: 19. Maintain accurate employee records and HR databases, ensuring data integrity and confidentiality. 20. Prepare HR reports and metrics for management review. 21. Industrial Relations: 22. Liaise with trade unions and employee representatives to foster positive industrial relations. 23. Assist in negotiations related to pay, working conditions, and other employment terms. 24. Qualifications 25. Essential: 26. Master’s degree in Human Resources, Business Administration. 27. Excellent communication and interpersonal skills. 28. Proven ability to handle sensitive situations with discretion and professionalism. 29. Desirable: 30. Previous experience in an HR/IR role within a similar industry. 31. Familiarity with HR software and systems. 32. Personal Attributes 33. Strong problem-solving skills with a strategic mindset. 34. High level of integrity and professionalism. 35. Ability to work independently and collaboratively within a team. 36. Commitment to continuous professional development and best practices in HR. 37. Last date to apply for this position is 5th December 2024
Location: Newcastle Under Lyme, & Stoke, Staffordshire Position Type: Full-Time/ part -time roles. Salary: Competitive, based on experience About Us: We are a warm welcoming dedicated organization committed to supporting vulnerable adults in our community. Our mission is to empower individuals by providing essential life skills, mentorship, and comprehensive support services. We are seeking a compassionate and experienced professional to join our team as a Vulnerable Adults Life Skills Mentor, Coach, and Caretaker-Concierge Support Services Facilities Supervisor. Key Responsibilities: Mentorship and Coaching: Provide one-on-one and group mentoring sessions to help individuals develop essential life skills, including financial management, personal care, and social interaction. Caretaker-Concierge Services: Oversee the day-to-day operations of our support facilities, ensuring a safe, welcoming, and supportive environment for all residents. Support Services: Offer advice, mentorship, life-skills coaching, help with accommodation related assistance, to Homeless Refugees & Care Leavers who are Adult 18+; ensuring a high-quality service delivery and adherence to best practices. Individualized Support Plans: Onsite 121 work on and implementation of personalized support plans, tailored to the unique needs of each individual. Community Engagement: Foster relationships with local organizations and resources to enhance the support network available to our residents. Support residents in accessing these grass root networks, leisure, healthcare and education services Crisis Intervention: Provide immediate support and intervention in crisis situations, ensuring the safety and well-being of all individuals. Qualifications: Care support worker, Home Office reviewer and or proven experience in a similar role, preferably working with vulnerable adults. Strong leadership and supervisory skills. Excellent communication and interpersonal abilities. Ability to develop and implement effective support plans. Knowledge of local resources and support services. Compassionate, patient, and empathetic approach to care. Benefits: Competitive salary and benefits package. Opportunities for professional development and training. A supportive and collaborative work environment. The chance to make a meaningful impact in the lives of vulnerable adults. How to Apply: Interested candidates are invited to submit their resume by Wednesday 6th November 2024. Join us in making a difference in our community. Apply today and help empower vulnerable adults to lead fulfilling and independent lives and become part of a transformative life's story.
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
AACS Limited has been an established family business for over 30 years, delivering the best expertise within the Air Conditioning and Refrigeration Sector across the North East and beyond. We are looking for a dynamic, experienced and driven individual to fill the role of a Projects Manager, to support the established team to provide our customers with the highest standards of designing, planning and installation of new projects. As part of the AACS Limited you can expect to work alongside a friendly and supportive close-knit team within the office environment and to lead and inspire the next generation of Air Conditioning Engineers. You will play a key role in a robust family business, where your suggestions are welcome and listened to. Role: The Projects Manager shall be responsible for ensuring that the service delivered is fully in accordance with the Customers’ requirements and specifications. The Sales and Project Manager shall be technically qualified, experienced in managing both small- and large-scale installation projects from dealing with customers’ enquiries in an efficient and friendly manner face to face, via telephone or e-mail. Pricing and preparation of sales quotations, ordering installation equipment, creating risk and method statements in line with the site requitements for each project and creating commissioning packs. Key Responsibilities: Project Planning: Develop comprehensive project plans, by surveying, designing, pricing, organising and running installation projects within Air Conditioning and Ventilation. Team Leadership: Lead and oversee installation, servicing and maintenance teams to deliver project objectives, ensuring effective communication and collaboration within the teams. Budget Management: Prepare project budgets, monitor costs, and ensure projects are completed within financial constraints. Client Liaison: Serve as the primary point of contact for clients, addressing concerns, providing updates, including dealing with the coordination of workforce and sub-contractors by attending site meetings with the client. Risk Management: Identify project risks, develop mitigation strategies, and resolve issues to ensure minimal disruption to project progress. Quality Assurance: Oversee quality control throughout the project life cycle, ensuring all work meets industry and company standards. Reporting: Prepare regular progress reports, including project status, risks, and financial health, for senior management. Compliance: Ensure all projects comply with health and safety regulations, as well as industry standards and best practices.
Pique is one of London’s leading caterers with a production kitchen in Earlsfield and a popular café in Battersea Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. We are seeking a talented and creative Catering Chef to join our team. The ideal candidate will be responsible for preparing, cooking, and presenting high-quality dishes tailored to the specific needs of our clients' events, such as, corporate deliveries, parties, location shoots and other special occasions. The Catering Chef will work closely with the event team to ensure flawless execution, from menu planning to ensuring timely departure of catering deliveries. Menu Development: Create and customize menus based on client preferences, dietary restrictions, event themes, and seasonal ingredients. Health & Safety Compliance: Ensure all food handling and preparation meets health and safety regulations, including allergen management and safe transportation of food. Adaptability: Be flexible to accommodate last-minute menu changes, special requests, or event adjustments. Skills & Qualifications: Proven experience as a Catering Chef, Executive Chef, or in a similar role. Culinary degree or equivalent training preferred. Strong knowledge of food preparation techniques, flavors, and food presentation. Experience with menu planning and creating dishes for large-scale events. Excellent leadership and organisational skills to manage teams and ensure smooth execution. Ability to work under pressure in a fast-paced environment and meet deadlines. Familiarity with food safety regulations and best practices. Exceptional attention to detail and creativity. Strong communication skills to liaise with clients, vendors, and event staff.
Number of covers: 650 - 700 daily Location: Chelsea Type of contract: full-time, permanent working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours · Working in people-focused teams who share their passion for fresh everyday food · After two years of employment, an additional day of holiday per year of service. · Free access to Health Assured’s Employee Assistance Programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50 % staff discount at all five Granger & Co. restaurants; · Access to our training calendar – offering both support and guidance Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024
About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
We are seeking a Qualified Plumbing Engineer to join our dynamic team. Working with domestic and commercial properties throughout London. The role involves the maintenance, repair, and installation of plumbing systems, with a focus on safety and high-quality workmanship. Customer relations are key and the ideal candidate will have good customer facing skills. The ideal candidate will possess a strong mechanical knowledge and be proficient in assembling and plumbing various systems. This role requires hands-on experience with power tools and hand tools, as well as the ability to perform some heavy lifting. The Plumbing Engineer will play a vital role in ensuring that all plumbing systems are designed, installed, and maintained to the highest standards. This role requires someone who can respond quickly, diagnose, secure and repair plumbing emergencies. - Monday-Friday 09:00-18:00 with the option for Overtime - Starting Salary 45k Per annum - Bonuses and rewards - 33 Days holiday per annum - Company van supplied - Company tools and materials supplied Example: Water pooling under the sink - leak unidentified. GBSE Connect promise - Ensure customer is kept aware of our Estimated arrival time. - Ensure customer relations are paramount throughout the visit. - Arrive as soon as possible to prevent damage to property. - Turn off the water supply if possible. - Identify leak source. Repair and replace. - Test for performance. Duties - Respond within the hour to a customer plumbing emergency. - Carry out communications to Head office to process job efficiently. - Diagnose and report on best cause of action. - Either carry out temporary repair or preferably permanent repair. - Assemble and install plumbing systems in accordance with relevant codes and regulations. - Perform routine maintenance and repairs on existing plumbing systems. - Utilise power tools and hand tools effectively to complete tasks efficiently. - Conduct inspections of plumbing systems to identify issues and recommend solutions. - Collaborate with customers and possibly other tradespeople, including carpenters, to ensure seamless integration of plumbing systems within building projects. - Maintain accurate records of work performed and materials used. - Ensure compliance with health and safety regulations while working on-site. - Engage in basic maths calculations for system layouts, material quantities, and measurements. Experience - Proven experience as a Plumbing Engineer or in a similar role is preferred. - Strong mechanical knowledge with the ability to troubleshoot plumbing issues effectively. - Familiarity with commercial driving is advantageous for transporting materials to job sites. - Experience in welding is a plus for specific plumbing applications. - Ability to perform heavy lifting as required during installations or repairs. - A solid understanding of plumbing codes and regulations is essential. If you are passionate about plumbing engineering and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity to contribute to our projects while advancing your career in a supportive environment. To Apply: If you're a skilled plumber seeking to advance your career with us, we’d love to hear from you. Job Type: Full-time Pay: 45,000.00 per year Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus - Overtime Benefits: - Company Van - Company pension - Relocation assistance - Work from home Schedule: - Monday to Friday - Weekend availability Experience: Plumbing: 1 year (required) Licence/Certification: - Driving Licence (required) - City & Guilds (required) Work Location: Remote
We’re looking for a Head Waiter / Waitress to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.
The Employee will be responsible for managing office operations to ensure efficiency, including overseeing administrative functions like filing, record keeping, and data management. They will coordinate and supervise administrative staff, provide training, assign tasks, and evaluate performance to foster a cohesive team. The role includes developing and implementing office policies, managing budgets, and ensuring compliance with company standards. Additional duties involve scheduling meetings, handling internal and external communications, overseeing office maintenance, and collaborating with HR on tasks such as payroll and benefits administration. The Employee will ensure adherence to health and safety regulations, monitor inventory levels, and support senior management with administrative tasks. Staying updated on industry trends and best practices in office management is essential to enhance operational efficiency and employee satisfaction.
Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. Skills/Qualification and Experience: · Ability to lead and motivate a team effectively. · Strong attention to detail to ensure high standards of cleanliness are maintained. · Ability to prioritize tasks and manage time effectively. · Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. · Familiarity with the cleaning industry, including best practices, equipment, and product.
Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.
1. Scope and Purpose of Role 1.1 To provide a lead role in improving the quality of professional social work practice across the breadth of the case work cycle to children, young people and their families. 1.2 To undertake complex casework arising within the children and families service. 2. General Duties and Responsibilities 2.1 To provide a needs-led, professional social work service to children, young people and their families, complying with legislative requirements and in accordance with established best practice. 2.2 To be responsible for allocated cases including a complex caseload. 2.3 To provide technical/professional expertise to less experienced social workers. 2.4 To share/communicate a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy and procedures. 2.5 To provide quality assurance and coaching/mentoring to work colleagues. 2.6 To take a ‘joined-up’ approach to ensuring the effectiveness of case working, actively promoting/encouraging effective partnership working with service users and other teams/agencies/organisations. 2.7 Participates in the regular collection, collation and reporting of appropriate performance management information in accordance with statutory and organisational requirements. 2.8 Actively participates in training and development activities. 2.9 Represents the Department in meetings etc as required. 2.10 Actively supports the Team Manager by undertaking any other duties commensurate with the job or needs of the service. 3. Supervision Received 3.1 Supervising Officer Job Title Team Manager 3.2 Level of Supervision Left to work within established guidelines subject to scrutiny by supervisor. 4. Supervision Given (excludes those who are indirectly supervised i.e. through others). TBC 4. Special Conditions · This vacancy is exempt from the Rehabilitation of Offenders Act · A Disclosure and Barring Services/ISA checks will be undertaken