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Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

As a Senior Accounts Assistant, you will play a pivotal role in our finance department, taking on increased responsibilities and contributing to the strategic financial success of our organisation. Your key responsibilities will include: - Processing of sales invoices, income, receipts and payments received - Conduct thorough balance sheet and bank reconciliations, maintaining precise financial records - Overseeing day-to-day financial transactions, ensuring accuracy and compliance - Utilising advanced features of QuickBooks or Sage for comprehensive financial management - Providing expertise in Microsoft Office applications for detailed reporting and presentations - Resolving complex financial queries and providing guidance to junior team members - Driving efficiency improvements in our finance operations - Assisting with payroll administration and ensuring accurate employee payments The Benefits - Competitive salary of £27-30,000 - £250 reward for employee referrals - Employee discount for friends and family - Personal learning & development - Internal progression opportunities - Free on-site parking Schedule 40 Hours per week – Between the hours of: - Monday to Friday: 08:00 to 18:00 - Every other Saturday: 10:00 to 16.00 The Requirements - Minimum 2 years’ experience in a varied accounting role - Advanced proficiency with QuickBooks or Sage accounting software - Expertise in Microsoft Office – Word, Excel, PowerPoint - AAT Level 4 or equivalent - Exceptional verbal and written communication skills The Company Storage Giant is one of the UK’s private leading self-storage providers. A well-established and rapidly expanding organisation with stores across the UK, with an active pipeline of further expansion planned. We pride ourselves on delivering the BEST storage, at the BEST price, with the BEST service! At Storage Giant we are committed to creating an inclusive and diverse workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status or age. All of our roles require candidates to have the legal right to work in the UK. Please note that Storage Giant does not offer visa sponsorship at this time.

We’re looking for a Head Waiter / Waiter to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.

Secretary/Administrator Job Type: Part-Time (with potential for Full-Time) We are an established mortgage brokerage firm based in Kensington, dedicated to providing exceptional service to our clients. Our team is committed to helping individuals and families secure the best mortgage solutions tailored to their needs. Key Responsibilities: · Provide administrative support to ensure efficient operation of the office. · Answer and direct phone calls, emails, and other correspondence. · Schedule and coordinate meetings, appointments, and travel arrangements. · Prepare and distribute memos, letters, and other documents. · Maintain filing systems, both electronic and physical. · Assist in the preparation of regularly scheduled reports. · Handle sensitive information in a confidential manner. · Perform other administrative duties as assigned. Qualifications: · Proven experience as a secretary or administrative assistant. · Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular). · Excellent time management skills and the ability to prioritize work. · Attention to detail and problem-solving skills. · Strong organizational skills with the ability to multi-task. · Excellent written and verbal communication skills. · High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus. Working Hours: · Monday to Friday, 8:00 AM to 5:00 PM, with a 45-minute lunch break. How to Apply: Interested candidates are invited to submit their CV. We look forward to hearing from you!

Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.

We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!

At EQUIDRY & Drywalks, we all have a passion for horses, dogs & life outdoors. Hard work, dedication and determination is part and parcel of life with horses, and this ethos drives everything we do here. If you share our love of the great outdoors, are full of energy, demand results, have the grit & drive to get things done to the best of your ability, you’ll fit right in here! We are seeking an experienced and results-driven Marketing Manager who will use their expertise to elevate and scale our brands. This role requires a deep understanding of horse riders, dog owners, e-commerce platforms, digital marketing, and customer behaviour in the online space. Some of what you will be doing; Marketing Strategy: Develop and implement marketing strategies for Equidry & Drywalks, aligning with company objectives and market trends. Digital Content Creation & Copywriting: Produce engaging content across social media platforms, including videos, images, and graphics to enhance brand presence and engagement. Email Marketing: Develop and implement email marketing strategies to support customer retention, engagement, and revenue growth. Create visually appealing, on-brand email designs and engaging copy for automated workflows, newsletters, promotional emails, and lifecycle campaigns. Social Media Management: Manage all social media channels, developing and scheduling content to increase reach and engagement. SEO and Analytics: Manage SEO, PPC campaigns, and Google Ads/Analytics to drive traffic and measure marketing effectiveness. Event Planning and Management: Organise and manage events & trade shows, including product launches and promotional activities, to enhance brand visibility. Team Leadership: Manage and mentor team members, fostering a collaborative and innovative environment. Product Launches: Lead the planning and execution of new product launches to ensure successful market entry. Brand Development: Enhance brand identity and ensure consistent messaging across all marketing channels. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape, informing marketing strategies. Content Management: Create and manage marketing collateral, including booklets, banners, user guides, and newsletters. You will have; Proven experience as a Marketing Manager preferably in equestrian, outdoor wear, fashion, retail or a related industry with a strong understanding of digital marketing channels and techniques, including SEO/SEM, content marketing, email marketing, social media, and analytics. Strong copywriting and photography skills. Strong analytical, leadership, and project management skills. Creative thinking and a passion for innovation. Ability to inspire and develop our small team, work collaboratively and adapt to a dynamic environment. Bachelor's degree in Marketing, Business, or related field (Master's degree preferred). Why work for us; This will be an annualised hours, hybrid working role, coming into our Devon office 3 days a week. You will be working alongside our founder and CEO. Work in a friendly, family run business where staff happiness is a top priority. 28 days holiday (including bank holidays) Flexible Schedule Casual Dress Free Parking Staff Discount Social Events & Team Building Annual Work Anniversary Gifts Job Type: Full-time, Flexible Working, Hybrid being onsite 3 days per week at our office in Barnstaple. Benefits: Casual dress Company events Employee discount Free parking On-site gym

Are you looking for a fresh, exciting and rewarding role inspiring and educating children aged 5-11 in an enthusiastic team? At STEMgineers, we are looking for enthusiastic club leaders to run our after-school clubs, bringing a fun and supportive atmosphere to foster a love of STEM in our children. We are a growing, friendly organisation, looking for leaders to join our team who share our commitment to providing outstanding childcare. Who are we? We are STEMgineers, a company running after-school clubs which aim to inspire children aged 5-11 through take-home projects across a range of inventions including hydraulic snails, infinity portals and mini vacuum machines! During our classes, children will develop critical thinking, problem solving and cooperation skills, all while having fun. We aim to take people with a passion for technology and put that passion to great use – teaching children something new and exciting. Involving students and creating an unforgettable learning experience is at the heart of what we do. As a Club Leader, you will be required to travel to Primary schools and take the lead delivering sessions in a fun and engaging format. There will be a variety of interesting content used to keep the children engaged and excited to learn. And to be part of something amazing! This role will also be part of a national team of Club Leaders who will be the direct line of contact between their region and head office. Including involvement in managing regional teams, operational duties and budgeting and area growth, all without losing the hands-on enjoyment and thrill of inspiring young minds daily! We are not looking for a technology genius as all full training will be paid and provided! We are looking for someone who has a passion for working with children. Training All videos for the inventions to play directly to the children are provided and all build models will be provided. After collection of initial models on training day models will be shipped directly to you and can be carried in a rucksack to your club as an indication of sizes. Responsibilities, but not limited to: - Travelling to schools no further than 45 mins from your home post code area for clubs and/or camps - Travelling to our head office for meetings, training & equipment updates and change overs - Preparing in advance to make sure you are confident with the activities used for each lesson - Building and maintaining a positive attitude amongst your team - Leading Club’s and Camps delivering sessions - Organising equipment and logistics thereof - Building good rapport with school officials, local councils and neighbouring schools - Helping and supporting students - Creating Lesson Plans & Videos - Participating in Sales & Marketing tasks to maintain the highest number of students for clubs and camps - Liaising with Schools and parents to ensure they are receiving the best service possible - Completing venue paperwork and ensuring all parties have all items required - Handling Parent Enquiries - Last but not least, ensuring all the children have had a fun fuelled learning experience. The Person The perfect candidate would possess these qualities: - A willingness to learn - An interest in Teaching - Enjoys helping others - Strong work ethics - Fast proactive approach - Find answers and deal with problems as they present themselves - Works well under pressure - Punctual - Reliable - Effective communication skills - Organised - Good leader - Confident - Enjoys Travelling/Commuting Requirements: STEMgineers is committed to safeguarding and ensuring the welfare of children and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. - As you will be required to work with children, you must have no criminal convictions as an Enhanced DBS check and certificate is required in order to upkeep the legal safeguarding requirements for schools - A clean driving licence and reliable car Additional Benefits Coming on board with our team, will also give you the opportunity to obtain nationally recognised training and qualifications, such as: - Designated Safeguarding Lead (Level 3) - Autism & ADHD Awareness - Managing Behaviour - Enhanced DBS This isn’t your normal teaching role – this role is for creative, passionate and inspired people who want to get as much out of their jobs as they put in. Salary Range: £34 per club (including an attendance bonus) Job Type: Part-time Pay: £22.00-£34.00 per hour Expected hours: 5 – 20 per week Benefits: - Childcare - Company events - Company pension - Employee discount - Free or subsidised travel - Free parking - On-site parking - Referral programme - Sick pay Schedule: Monday to Friday Application question(s): - What is your home postcode? - Why do you feel you would be a good fit for this role? - What days of the week are you free and able to work? Experience: Experience with children: 1 year (required) Licence/Certification: Enhanced DBS (preferred) Driving Licence and working car (required) Work Location: In person Expected start date: 06/01/2025

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

Do you believe you are one of the best? If so, we want to hear from you... £15 - £30+ per Hour Experienced House and Office Cleaners Wanted From London to Reading and anywhere in between. Do you have house cleaning experience? Get a flexible work schedule by being an independent house cleaner with Refresh Maid. If you already have your own clients, that's fine. We help you get more clients. Earn more money by working with Refresh Maid, we send you all the work you can handle. Qualifications: · Must Have: 2+ years paid house cleaning experience, . 3 professional and 3 personal references · Speak English (conversational okay) · Have your own transportation and cleaning supplies · Have or be willing to get Business Liability Insurance You tell us your availability, what areas you want to work in and what types of cleanings you want. We send you the cleaning job offers regularly based on what you ask for. Full-time or part-time. We take care of advertising, phone estimates, customer service, scheduling and billing for the clients. You take care of only the cleaning and earn good money. You're able to keep your already established clientele. We're just here to help you gain more business. Start Date: ASAP, interview and background screening takes a few days. Refresh Maid Cleaning is not the employer of its registered cleaners; you would be accepting jobs as an independent cleaner. Our team will contact you within a few business days. This opportunity is not suitable for you if you’re seeking a full-time job immediately. Once a housecleaner works with our company, we will begin to send them jobs as much as possible. However, we are not able to immediately send you 40 hours’ worth of cleaning jobs right away. As you work with our company, you will begin to build an ongoing client base.

Job Title: Environmental Consultant Location: 55 Walmgate York Yo1 9TY Job Type: Full-time, on site Job Description We are looking for a proactive Environmental Consultant to join our team. You will work on environmental projects, provide expert advice, and help clients meet sustainability goals and regulatory requirements. Responsibilities: -Conduct environmental assessments, audits, and inspections. -Prepare reports and provide recommendations to clients. -Ensure compliance with environmental laws and regulations. -Develop strategies for pollution control, waste management, and sustainability. -Support project management and deliver work on time and within budget. -Liaise with clients, government bodies, and other stakeholders. -Stay updated on environmental policies and industry best practices. Requirements: -Experience in environmental consulting or a related field. -Degree in Environmental Science, Sustainability, or a similar discipline. -Strong research, analytical, and report-writing skills. -Knowledge of environmental regulations and sustainability practices. -Good communication and teamwork skills. -Proficiency in Microsoft Office and relevant software tools. -Self-motivated, organized, and able to manage multiple projects. Salary: From GBP 38,000.00 to 45,000.00 per year Benefits: Company events Company pension Transport links Schedule: Holidays Monday to Friday Weekend availability Supplemental Pay Types: Performance bonus Yearly bonus

ASAP | £65-70,000 / annual | Permanent | Hybrid | London **Key Responsibilities** - Administration of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Teams, Engage, OneDrive for Business, Power Platform and others) - Assisting with mergers and acquisitions of companies into (and out of) - Provide 3rd line support to the FTS, Service desk and End User support teams - Implement new features and updates in the Microsoft 365 environment. - Being self-sufficient and deliver projects on time - Collaborate with other IT professionals and departments to understand their needs and provide solutions. - Supporting Proofpoint and in/outbound message flow. - Train and support end-users on Microsoft 365 applications and features. - Create and maintain documentation for Microsoft 365 configurations and procedures. - Stay up-to-date with the latest Microsoft 365 updates and best practices **Compulsory Skills** - 3+ years of experience in managing Microsoft 365 environments - M365 certification, such as MS Teams Specialist, SPO Admin or Microsoft 365 Fundamentals - Strong understanding of Microsoft 365 architecture and services - Advanced knowledge of but not limited to Exchange Online, SharePoint Online, Teams, OneDrive for Business and Power Platform - Proficiency in PowerShell scripting for Microsoft 365 administration - Excellent problem-solving and troubleshooting skills - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Experience with Microsoft 365 migration projects - Strong organizational and time management skills - Ability to create and maintain technical documentation

Join the Uk's only Multi Service Energy Provider. From Energy to Broadband and even Insurance we have our customers covered for everything. As a representative, it's your job to help us promote our business to help us grow even bigger! What do you get? This role can be worked around your own life, you can work when you want for as long as you want. Some of our top earners only work part-time and some even have other jobs, this just shows how flexible we can be. You will receive great commissions every time you help a new customer save on their bills (up to £400 each) The best bit is that commissions and bonuses are UNCAPPED! Monthly incentives from days out to company cars and Holidays! No experience is needed, but we are on the hunt for people who have great customer service skills and a willingness to progress within the company. We will help you with the rest. This role is completely home-based as well, so no need to work in an office or have a daily commute. If you think you have what it takes to help us, we want to speak with you! This Role is commission only, there is no hourly wage or salary. Each sale could earn you up-to £400 ( you can even reffer yourself and family!) Many of our Partners do this role along side there day to day job!

Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025

Real Estate Agent – Luxury Real Estate Location: London, UK Compensation: Base Salary: Standard Earnings Potential: £35,000+ in your first year including commissions o 30% commission during the review period o 20% unlimited commission thereafter • Bonuses: Performance-based bonuses available Join Our Award-Winning Boutique Real Estate Agency! Step into the world of high-end real estate with The Avenue, an award-winning boutique agency in London. Recently crowned Best Boutique Advisors in London 2024 and listed among the Top 100 globally by the Luxury Lifestyle Awards, we are redefining luxury property transactions with a personal touch. As a family-owned firm, we combine a dynamic, fun, and hardworking culture with the drive to become London’s most exclusive and fastest-growing agency. With plans to expand to Spain, Switzerland, and France, now is the perfect time to join a team that’s going places—literally! Why Join Us? When you join The Avenue, you become part of a close-knit, family-like team that values hard work, results, and financial success. You’ll benefit from: A Results-Driven Environment: Be prepared to work hard, bring results, and be rewarded generously. Exciting Growth Opportunities: With our ongoing expansion, career progression is limitless. Top-Notch Training: We provide all the tools, knowledge, and mentorship to ensure you thrive in the luxury real estate market. Exclusive Listings: You’ll work with the most luxurious properties in London, building expertise and deep client relationships. Your Role As an Agent, you’ll be at the heart of our business, handling some of London’s finest properties and developing strong client relationships. This is not a volume-based role—our focus is on quality, not quantity. Key Responsibilities: Luxury Property Transactions: Manage high-value sales and lettings, including prospecting, viewings, social media marketing, negotiations, and market analysis. Client Advisory: Guide clients through the property sales process with strategic advice and unparalleled service. Real Estate Expertise: Provide insights into property value identification, finance investments, and landlord/tenant communications. Team Collaboration: Work closely with vendors, buyers, solicitors, and fellow associates to deliver seamless transactions. Career Development: Take on leadership opportunities as the team grows, potentially mentoring junior associates. What We’re Looking For We’re seeking a motivated and professional individual who is: Experienced in Sales or Real Estate: Ideally, with 1 year of experience at an agency, or transferable skills in sales. (No experience in real estate demanded) Passionate About Design & Architecture: Someone who respects and admires the beauty of exceptional property design. Hardworking & Driven: Success in luxury real estate requires more than a 9-to-5 mindset. We need someone willing to go the extra mile to meet client needs and deliver results. Eager to Learn & Grow: A hunger for success, respect for hard work, and commitment to a long-term career with The Avenue. Respectful & Client-Focused: Strong interpersonal skills and the ability to build trust with clients. What We Offer Support & Training: From day one, we’ll help you grow with: In-House Sales Academy: Exclusive training to develop your skills and knowledge. Ongoing Mentorship: Learn directly from industry experts and seasoned associates. On-the-Job Learning: Gain hands-on experience with London’s luxury real estate market. Flexible Working Environment: Hybrid Working Model: After the review period, work from the office a minimum of 80% of the time, with flexibility based on business needs. Weekend Work: Required twice a month. Additional Benefits: New Office Location: We’re negotiating for a new premium site in London, offering a modern and collaborative workspace. Wellbeing & Lifestyle Perks: Access to a range of benefits supporting your personal and professional life. Compensation Details • Base Salary: Standard. • Commission: o 30% during your review period o 20% unlimited commission on all sales and lettings thereafter Earnings Potential: £35,000+ in your first year, with no cap on your earnings. • Bonuses: Additional rewards for top performance. Ready to Join Us? If you have sales or real estate experience or not, a passion for luxury property, and the determination to build a lucrative, long-term career, we’d love to hear from you. At The Avenue, you’ll thrive in a supportive, results-driven environment where hard work pays off— literally. Apply now and take the first step toward a luxurious career in real estate!

JOB VACANCY Construction Project Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK London (this role involves field work, therefore, your places of work vary) SALARY £40500.00 per annum £20.77 per hour We have an exciting opportunity for a skilled and experienced Construction Project Manager (SOC: 2455). The ideal candidate will be the driving force behind the success, stability and execution of our building projects throughout the entire development process. You will be responsible for the planning, design and construction from commencement to completion and subsequent facilitation of the handover. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, COSHH, risk assessment and many other qualities will be part of the great Project Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering building projects from inception to handover and completion ● Liaison with other I.Chime team members in improving the management processes and structures. ● Procuring construction works including main contracts, enabling works, major packages and specialist trades working closely with I.Chime Management Team. You will also support the generation and approval of tenders. ● You will monitor the progress of our projects, report and report remedial actions to management, effectively manage the project budget and all costs to ensure successful completion within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports, incorporation of contractor and consultant project reports and briefing the team. ● You will monitor and update project financial forecasts and cash flows, manage construction project teams, chair meetings with design teams, cost consultants, contractors and other specialists/stakeholders. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information for invoicing at the end of projects. ● You will also be able to manage and coordinate construction activities/sites ensuring strict adherence to health and safety on site and that each project is delivered in accordance with the RAMS for the project. ● You will work schedules based on prior discussion with clients, architects, surveyors etc. ● You will be responsible for temporarily hiring, inducting and supervising staff. ● You will conduct forecast assessments of potential challenges and disruptions to ongoing projects, including the impact of traffic and new developments. ● You will be responsible for coordinating and ensuring that materials and construction methods are compliant with specifications and statutory requirements and that there are no deviations from agreed plans. Skills and Qualifications: ● A good academic background is essential; therefore, the prospective candidate will have an undergraduate degree-level qualification. A degree in Construction Management or Civil Engineering or any related subject will be an enhanced advantage. However, an alternative degree-level qualification, with supplementary experience, qualifications and certifications which demonstrate site management, project management, leadership, health & safety compliance, and CSCS manager level approval, will be accepted. ● A minimum of 1 year in building and project management experience, as well as proven project delivery experience at planning and construction stages will be essential. ● A full understanding of project delivery, costs, and programme management in both residential and commercial settings. ● You will have the ability to compile project programmes, review, amend and update them using MS Project, Aster or similar construction programme software. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 10 January 2025 Benefits: ● Competent salary £40500 and occasional home-working opportunities depending on business needs. ● Auto pension enrolment with NEST ● Bonus Scheme ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis CONTACT US: **Please send your CV and Cover Letter

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.

Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star

CONTRACT TYPE Permanent HOURS 37.5 hours per week SHIFT PATTERN Monday till Sunday Depending on Shift and Events 5 days a week Between 10am – 2am (Dependent on requirement) PLACE OF WORK 13-15 Aintree Rd, Bootle L20 9DL SALARY £38,700.00 per annum (£19.85 per hour) We are seeking a dynamic and experienced Restaurant Manager to lead our front-of-house operations and drive our marketing and social media efforts. Key Responsibilities: – Oversee daily restaurant operations, ensuring a high standard of service and customer satisfaction. – Manage staff scheduling, training, and performance evaluations. – Handle customer complaints and feedback promptly and professionally. Marketing and Social Media Management: – Develop and execute marketing strategies to promote Kemola Restaurant and Lounge. – Manage social media accounts, creating engaging content to attract and retain customers. – Plan and execute promotional campaigns, events, and special offers. – Monitor and analyse the effectiveness of marketing efforts and adjust strategies as needed – Ensure that all customers receive excellent service from the moment they enter the restaurant until they leave. – Foster a welcoming and friendly atmosphere for customers and staff alike. – Engage with customers to receive feedback and make improvements based on their suggestions. – Assist in developing and managing the restaurant’s budget. – Monitor financial performance, including sales, costs, and profitability. – Implement cost-control measures to maximize efficiency and profitability. – Plan and coordinate events and special occasions hosted at Kemola Restaurant and Lounge. – Ensure all event logistics are managed effectively and that customers have a memorable experience. Staff Development: – Recruit, train, and develop front-of-house staff. – Foster a positive work environment and encourage teamwork and professional growth. Compliance: – Ensure compliance with all health and safety regulations and licensing laws. – Maintain up-to-date knowledge of industry trends and best practices. Qualifications: – Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. – Strong leadership and team management skills. – Excellent customer service and communication skills. – Experience in marketing and social media management. – Financial acumen, including budgeting and cost management. – Ability to multitask and work under pressure. – Knowledge of health and safety regulations and licensing laws. Why This Role is Needed: The Restaurant Manager role is crucial for Kemola Restaurant and Lounge as it ensures the smooth operation of our front-of-house activities and enhances our customer experience. This role is key to maintaining high standards of service, driving marketing initiatives, and engaging with our customer base through social media. By having a dedicated manager to oversee these aspects, we can focus on growth, profitability, and creating a vibrant dining environment. The Restaurant Manager will play a pivotal role in achieving our business objectives and ensuring the long-term success of Kemola Restaurant and Lounge. ENTRY REQUIREMENTS OF THIS JOB: A degree/higher diploma in relevant field Extensive experience in working in a Nigerian Hospitality environment and working in a Nigerian restaurant is desirable. Willingness to undergo of and on-the-job training. Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. DBS Clearance/Police Check Passport/ID Right to work The closing date for applications is 19th August 2024 WHAT’S IN IT FOR YOU? £38700.00 per annum (£19.85 per hour) Tips Bonus Scheme 25% off all food and drink. Great opportunities to progress within a growing company. Free meals on shift. 28 days annual leave on a pro-rata basis Auto pension enrolment with NEST

Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. ** Skill/experience/qualifications:** - Ability to lead and motivate a team effectively. - Strong attention to detail to ensure high standards of cleanliness are maintained. - Ability to prioritize tasks and manage time effectively. - Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. - Familiarity with the cleaning industry, including best practices, equipment, and product.

Area Manager Sales (m/f/d) - Sales Office LondonAt Ruby your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby we keep breaking new ground. Hey Sunshine, du kannst Menschen mit deiner Leidenschaft und deinem Enthusiasmus begeistern und Netzwerken und Vertrieb sind ein Teil deiner DNA? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag unseres Sales Office in London. Du möchtest ein paar Tage von zu Hause aus arbeiten? Keine Sorge, wir unterstützen auch hybride Arbeitsmodelle. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Join us and make it your own story. Bei uns wird dir garantiert nicht langweilig, denn du: Bist als Lead der Kopf hinter der Sales Strategie für mehrere Locations in UK, Schottland und Irland Entwickelst, trainierst und motivierst dein lokales Sales Team und bist Teil des Recruitings von neuen Sales Kolleg:innen in deiner Region Knüpfst und pflegst Beziehungen zu Kund:innen und Geschäftspartner:innen, um langfristige Loyalität sicherzustellen Bist ultimativer Ruby-Ambassador und sorgst für die Qualifizierung und Kategorisierung von (potenziellen) Kund:innen und Kooperationspartner:innen auf bestehenden und neuen Märkten Bereitest den Markteintritt für neue Ruby-Locations anhand von Marktanalysen und der strategischen Bekanntmachung innerhalb deines professionellen Netzwerks vor Analysierst und entwickelst die regionale Sales-Strategie und bringst das Sales Team vor Ort durch agiles Projektmanagement auf ein neues Level Verantwortest zugewiesene Märkte, Hotels und Team Member und gibst dem Market Share mit neuen Zielgruppen und Leads einen Push Verbreitest den Ruby-Spirit auf internationalen Messen und Sales-Trips und nimmst an Vertragsverhandlungen mit neuen Kund:innen teil Arbeitest eng mit den anderen Sales Teams in ganz Europa zusammen, um Cross-Selling Standortübergreifend voranzutreiben Wir haben schon auf dich gewartet, denn du: Bist ein Loveseller Department: Sales The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!

Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.