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  • Supervisor
    Supervisor
    3 days ago
    £14–£15.5 hourly
    Full-time
    London

    As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Supervisor - Wine Bar & Restaurant
    Supervisor - Wine Bar & Restaurant
    3 days ago
    £14–£15.5 hourly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests WSET Desirable but not needed (we will provide WSET Level 2 for the right Person) BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • General Manager
    General Manager
    25 days ago
    £40000–£45000 yearly
    Full-time
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

    Immediate start!
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  • Supervisor - Foodhall, Bar & Restaurant
    Supervisor - Foodhall, Bar & Restaurant
    3 days ago
    £14–£15.5 hourly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply
  • Breakfast Supervisor (full-time)
    Breakfast Supervisor (full-time)
    26 days ago
    £14 hourly
    Full-time
    Shoreditch, Hackney

    Are you ready to lead mornings with energy and precision? UBA Shoreditch is looking for a confident, organised, and service-driven Breakfast Supervisor (full-time) to join our team at UBA Shoreditch, part of Hart Shoreditch. At UBA, breakfast sets the tone for the day. As Breakfast Supervisor, you’ll lead the morning service, support and motivate the team, and ensure every guest enjoys a warm, seamless, and memorable start to their day. This is a hands-on leadership role for someone who thrives in early shifts and takes pride in delivering exceptional hospitality. Key Responsibilities: • Lead and oversee the breakfast service, ensuring smooth and efficient operations., • Supervise, support, and motivate the breakfast team to deliver excellent guest experiences., • Maintain high standards of service, presentation, and cleanliness throughout the venue., • Act as the main point of contact during breakfast service, handling guest feedback professionally and confidently., • Coordinate with the kitchen and bar teams to ensure timely and accurate service., • Assist with staff scheduling, opening procedures, and handovers where required., • Ensure stock levels are maintained and service areas are fully prepared before service begins., • Train and develop team members, ensuring consistent standards and brand knowledge., • Ensure compliance with food safety, hygiene, licensing, and health & safety regulations. What We’re Looking For: • Previous experience as a Supervisor or strong Senior FOH team member in a quality hospitality venue., • Excellent leadership and communication skills, with a calm and professional approach., • Strong organisational skills and attention to detail. Confident in delivering great guest service and leading by example on the floor., • Comfortable with early starts and fast-paced morning services., • Passion for lifestyle-led hospitality and guest-first experiences. What We Offer • Competitive salary plus service charge., • Staff meals on duty., • A supportive, welcoming, and vibrant working environment. If you love leading teams, thrive in a morning service environment, and want to play a key role in shaping the guest experience, we’d love to hear from you. Apply now with your CV and join us at UBA Shoreditch!

    No experience
    Easy apply
  • Team Member - Waiter / Waitress
    Team Member - Waiter / Waitress
    3 days ago
    £12.71–£13.5 hourly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Experienced Waiter / Waitress who loves giving guests amazing experiences A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply
  • SUPERIOR/ DUTY MANAGER
    SUPERIOR/ DUTY MANAGER
    28 days ago
    £16–£19 hourly
    Full-time
    London

    Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.

    Immediate start!
    Easy apply
  • Team Member - Bartender
    Team Member - Bartender
    3 days ago
    £12.71–£13.5 hourly
    Part-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Previous experience in bars, pubs - whether your passion is Wine, Beer or Cocktails we would love to hear from you. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply
  • Part-time Massage Therapist | £20 ph | May launch, Hackney
    Part-time Massage Therapist | £20 ph | May launch, Hackney
    2 months ago
    £20 hourly
    Part-time
    London

    Are you a skilled Massage Therapist looking for a meaningful part-time role? Project Pamper is a new nails and massage studio on Hackney Road dedicated to high-quality self-care with a social mission—creating pathways for young talent to build skills and independence. We are looking for a dedicated professional to join our founding team this Spring. The Requirements To meet Tower Hamlets licensing requirements, all applicants must provide: • Qualifications: A valid NVQ Level 3 (or equivalent) in Massage Therapy., • Experience: Minimum 2 years in a professional spa or clinic environment., • Registration: Willingness to be registered with the Council as an approved practitioner. The Role and Skills • Schedule: Part-time (specific days to be discussed, but weekend availability is required)., • Technical Proficiency: Expertise in Foot, Head and Shoulder, and Full Body treatments., • Specialisms: Proficiency in Aromatherapy, Deep Tissue, Hot Stone, and Herbal Ball techniques., • Digital: Comfortable capturing content for Instagram and TikTok to showcase your work and our mission. What We Offer • Pay: £20 per hour., • Tips: 100% of your tips via a transparent, staff-led pool., • Shift Structure: Clean 6-hour shift blocks to ensure staff well-being and prevent burnout., • Purpose: The opportunity to mentor young talent and be part of a social-impact brand.

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  • Bar Supervisor (Head Bartender)
    Bar Supervisor (Head Bartender)
    6 days ago
    £14–£15.5 hourly
    Full-time
    London

    As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Easy apply