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Site Manager – owner led, multifaceted family business – once in a lifetime opportunity! 35,000pa 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Site Manager, you will be supporting and working alongside the owners to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Guided recruitment, training and development of all team members to reach their full potential., • Monitor financial performance, including sales, costs, and budgets., • Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: • Management experience within counter service / QSR sites., • A love and understanding of what it takes to serve the community through your business, • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment, • A calm, kind and genuine person. What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠A supportive and caring work environment. -⁠ ⁠Opportunities for professional growth and development.

Location Various commercial sites (including out-of-hours work as required) Employment Type Full-time / Contract / Subcontract Job Purpose The General Builder will be responsible for carrying out a wide range of commercial building maintenance and repair works, including flooring installations, door repairs, minor plumbing tasks, and painting and decoration. The role requires flexibility, strong technical skills, and strict adherence to health and safety standards. Key Responsibilities – General Building Works Carry out general building maintenance and repair works Prepare and protect work areas Complete works in line with specifications and standards Liaise with site management and report progress Flooring Works Remove existing floor finishes and prepare subfloors Install vinyl, LVT, carpet tiles, laminate, timber, and tiles Apply primers and self-levelling compounds Refit skirting boards and trims Adjust doors following flooring installation Door Repairs & Carpentry Repair and adjust internal and external doors Replace hinges, closers, locks, and ironmongery Carry out minor carpentry works Fire door adjustments (certification excluded unless specified) Plumbing (Minor / Reactive) Replace taps, valves, traps, and WC components Carry out basic leak detection and pipework repairs Reconnect appliances such as sinks and dishwashers Test and reinstate services Painting & Decoration Prepare surfaces including filling, sanding, and priming Carry out internal painting and decorating to commercial standards Apply emulsion, gloss, satin, and specialist coatings as required Make good following repairs and maintenance works Ensure clean finishes and protection of surrounding areas Health & Safety Follow site health & safety procedures and RAMS Work safely in occupied environments Ensure compliance with regulations Skills & Experience Proven commercial general building experience Strong flooring, decorating, and carpentry skills Basic to intermediate plumbing knowledge Ability to work independently Qualifications CSCS card (preferred) Relevant trade qualifications (desirable) Full UK driving licence (preferred) Own tools (for subcontract roles)

Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Supervisor here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge

Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.