Technology Operations Team Leader
2 days ago
Bournemouth
Team Technology Enablement Working Pattern - Office based rolein the Vitality Bournemouth time 35 hours per week. Top 3 skills needed for this role: • Solid hands-on experience with Microsoft technologies and Active Directory with a willingness to learn more., • Good understanding of networking and storage concepts., • Act as a hands-on team lead supporting day-to-day technical tasks while helping the team stay on track., • Motivate and guide team members to achieve their goals and deliver excellent service., • Help monitor and improve performance against SLAs and KPIs., • Promote a positive customer-focused culture within the team., • Ensure compliance with internal policies and security standards., • Work with other teams to support wider business initiatives., • Suggest improvements to processes and service delivery., • Experience working in a busy IT support or technology environment., • A strong desire to develop leadership skills and take on more responsibility., • Confidence to communicate effectively with colleagues at all levels., • Excellent customer service and troubleshooting skills., • Exposure to Active Directory and domain environments., • Good technical experience with Microsoft technologies., • Basic understanding of networking and storage concepts., • Familiarity with working to SLAs and delivering quality service., • Logical approach to problem-solving and a willingness to learn new solutions. So whats in it for you • Bonus Schemes A bonus that regularly rewards you for your performance, • A pension of up to 12% We will match your contributions up to 6% of your salary, • Our award-winning Vitality health insurance With its own set of rewards and benefits, • Help you to be the healthiest youve ever been., • Create an environment that embraces you as you are and enables you to be your best self., • Give you flexibility on how where and when you work., • Help you advance your career by playing you to your strengths., • Give you a voice to help our business grow and make Vitality a great place to be., • Give you the space to try fail and learn., • Provide a healthy balance of challenge and support., • Recognise and reward you with a competitive salary and amazing benefits., • Be there for you when you need us. Were really excited to announce that we have recently been awarded Top 10 Best Places To Work in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand here to make the world a healthier happier place. Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit our business benefits and society benefits. Were successful because we attract develop and retain the best people and because we care. Plus you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.Ready to find out if were the right fit for you We cant wait. Unable to show this video due to your cookie preferencesDiversity & Inclusion At Vitality were committed to diversity and inclusion because its good for our employees for our business and for society. We welcome applications from individuals of all backgrounds experiences and perspectives. Vitalitys approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible. Key Skills Problem Management,ISO 9001,Process Improvement,Warehouse Experience,Business Management,Project Leadership,IT Service Management,Project Management,Strategic Planning,DoD Experience,Clamp Truck,Leadership Experience Employment Type : Full-Time Experience: years Vacancy: 1