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Job Role: Building Safety Case Manager Location: Field based, Travel required within the South East / London / M25 area Hours: 35 hours per week Monday to Friday Salary: Up to £60k + car allowance At Innovus we are committed to delivering market leading solutions and professional services and as a Building Safety Case Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job: The Building Safety Case Manager oversees and ensures the safety and compliance of all systems, structures, and operations within a portfolio of High-Rise Buildings. This role entails maintaining the building safety case, closely monitoring safety protocols, conducting building inspections, auditing documentation, and ensuring compliance with local regulations and evolving building safety legislation. Main Responsibilities: Ongoing management of all aspects of the Building Safety Case, including the below: • Maintain detailed records of any incidents, inspections, mandatory occurrence reports and subsequent actions, • Review content of all key building safety documents on production, challenging recommendations where necessary, • Periodic document audits, • Carry out regular building inspections to ensure adherence to regulations, recommendations and company policies and effective maintenance programmes, • Key interface with the Regulator, providing any feedback or information required, • Prepare and submit all required documentation to the Regulator upon request, • Finance and procurement management, • Regular and effective reporting to the Client on the status and compliance of the building, • Maintain up-to-date knowledge of current building safety legislation in England and Wales Key Interfaces: • External organisations, in particular key customers and clients, • Contractors / service providers, • Property Managers / Operations teams, • Developers, • Innovus Remediation team, • HSE (Regulator) Experience: • Leasehold experience, • Strong understanding of building safety legislation, • Experience in property management / Asset management / health and safety or related field, • IRPM / NEBOSH or similar related qualification desirable Technical Skills (If appropriate): • Presentation skills, • Project management skills, • Reporting, confidently using Excel and PowerPoint, • Full UK Driving license Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

Manager — Strategy Consulting, Data & Economics London | Permanent, Full Time | Competitive salary + bonus The opportunity: Most data consultancies help organisations use their data better. This firm helps them understand what it's actually worth — and what needs to change to realise that value. This is a specialist boutique at the forefront of Data Economics: a growing discipline that sits at the intersection of strategy consulting, financial modelling, and data strategy. Their clients are some of the UK's largest infrastructure, utilities, and transport organisations. The work lands at board level. The problems are genuinely hard. They are looking for a Manager-level consultant to join as a core delivery team member. You will have 3–6 years of consulting experience, own workstreams end-to-end, and bring real depth in at least one of the firm's practice areas — whether that's data strategy and governance, financial modelling and investment cases, analytics advisory, or business change. What the work actually looks like: You will work within squads led by a senior consultant, taking defined workstreams from brief to output. That means building models and analysis, running workshops, presenting findings to mid-level clients, and mentoring junior analysts. You will also contribute to the methods and IP that make the firm's work repeatable and scalable. The firm works across four domains — and strong candidates will have genuine depth in at least one: Data Economics & Valuation — building the financial models and investment cases that help organisations quantify the value of their data assets and make the case for data investment at board level. Data Asset Management — forensic assessment of data quality, lineage, and fitness for purpose; identifying why data isn't meeting the needs of its users and building the remediation roadmaps that fix it. Business Change — operating model design, process improvement, and organisational alignment to help clients embed data-driven ways of working. Actionable Intelligence — analytics strategy, KPI design, and decision-support frameworks that translate data into meaningful insight for senior stakeholders. Day to day, you can expect to: • Own workstreams end-to-end, from brief to client-ready output, • Build analysis, financial models, and structured presentations to a high standard, • Manage day-to-day client interactions — workshops, findings sessions, relationship-building at mid-level, • Support senior team members on delivery planning and risk management, • Mentor and review the work of junior analysts, • Contribute to the firm's growing library of methods, frameworks, and IP What we are looking for You are a structured, delivery-focused consultant with a track record of owning complex analytical workstreams and communicating findings clearly to clients. You will have: • 3–6 years of experience in a strategy consulting, data advisory, or professional services environment, • Clear workstream ownership — able to take a brief and deliver a high-quality output independently, • Strong analytical skills — comfortable building models, structuring analysis, and translating complex findings into clear client outputs, • Confident communication — written and verbal, with experience running client workshops and presenting findings, • Genuine domain depth in at least one area: data strategy, data governance and quality, financial modelling, investment case development, or analytics advisory, • Awareness of commercial context — scope, quality, and what good delivery looks like You are likely coming from: • A data strategy or analytics consultancy — PA Consulting, Baringa, Dufrain, Artefact, or a Big 4 data advisory practice, • A strategy house with data, transaction, or investment case exposure — EY-Parthenon, Deloitte S&O, PwC Strategy&, Oliver Wyman, or Kearney, • An economic or regulatory advisory practice with strong analytical and financial modelling foundations You will not be a fit if: • Your experience is primarily in technology delivery, data engineering, or platform implementation, • You have been in a PMO, programme management, or project coordination role rather than analytical advisory, • You have not owned external client workstreams independently, • Your consulting experience is under 3 years Why now, why this firm The field is genuinely emerging. Data Economics is being defined right now, and this firm is at the front of it. Joining at this stage means being part of building something, not inheriting a finished model. The work is real from day one. No extended onboarding or shadow work. You will be on live engagements quickly, working on problems that matter to serious organisations — including some of the UK's largest national infrastructure clients. The culture is built on trust. A small, high-calibre team with no unnecessary layers. Your work is visible, your contribution counts, and the people around you are genuinely excellent. The package is competitive. Benchmarked against consulting market rates, with private health cover, enhanced mental health support, generous family policies, and access to professional financial advice. Flexibility with purpose. Around 60% in-person collaboration in London, with genuine autonomy to shape the rest of your week around where you do your best work. This role is being recruited on a confidential basis by Nicholson Glover. The client's name will be shared with suitable candidates at first conversation stage. To apply or find out more, please get in touch with Francis Nicholson at Nicholson Glover. 📍 London | Hybrid | 💼 Permanent, Full Time | 💰 Competitive salary + bonus

Responsible to: Service Manager Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work • Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area., • Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector., • Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project., • Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met., • Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse., • Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer., • Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user., • Be flexible and willing to work in all types of environments. Case management • Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework., • Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept., • Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service., • Attend monthly case management meeting with the Service Manager ., • Attend clinical supervision., • Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration • Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements., • To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management., • Weekly maintenance and accurate and secure audit trail of all relevant communication., • Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users • Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project, • Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour, • Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc., • To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others, • Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs., • Develop strategies that will disrupt the continued risk posed by service users, • Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan., • Ensure that risk assessment and risk management procedures are followed at all times., • Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families., • Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual., • The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General • Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice., • Represent the service at local events; deliver training and presentations as required., • Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process., • Be confident to evidence reflective practice in all aspects of work, sharing learning and, • Be committed to reviewing individual and team practice and undertake regular training., • Act with integrity and respect when interacting with service users, employees, agencies and individuals., • Competent in defensible decision making, recording and being held accountable, • Show initiative in tackling issues within the service and in relation to other agencies., • Act as a champion for the implementation of the pilot programme in your area, • Hold a full driving license, have access to a car and be able to travel across the pilot area as required., • Partake in evening and weekend work as required. Person specification Essential experience • Direct work with vulnerable service users, • Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA., • In managing safeguarding issues and procedures., • Writing and presenting information formally and informally, to a range of audiences., • Working within legislative frameworks and using this application to develop, influence and encourage partnership working., • Working within conflict management continuum., • Evidence of keeping reliable and timely reporting and meeting deadlines. Desirable experience • Work with victims and or perpetrators of domestic abuse., • Work with service users with complex needs and/or challenging behaviour., • Working with service users with diagnosed mental health issues, • Working with service users with substance misuse, • Work with young people aged 16-25 years., • Of using pro-social modelling and motivational interviewing in practice. Knowledge and understanding: • Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available., • An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working., • Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse., • Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning., • Have theoretical and procedural knowledge of other services involved in the response to domestic abuse., • Understand multi-agency partnerships in relation to domestic abuse., • An understanding of the Marac process at an operational level;, • Understanding of the child protection system. Skills • Ability and willingness to work independently and as part of a team., • Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working., • IT skills, including use of Microsoft Office., • Hold a relevant degree, a vocational qualification or equivalent experience., • Support and guide your service users, and have excellent advisory, negotiation & persuasive skills., • Empathy, • Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations., • Have excellent interpersonal skills., • Ability to lead and facilitate discussions to achieve a positive outcome., • Excellent networking skills and the ability to develop strong working relationships with other agencies., • Reflection and self-awareness. Attributes • Have confidence in their own ability to make decisions., • An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary:, • Excellent communication skills (both written and oral)., • Belief in perpetrator behaviour change., • A comprehensive understanding of risk., • Range of experience in domestic abuse sector., • Capacity to manage raw emotions including conflict, challenge and trauma., • Proactive and self-motivated.

PUBLIC RELATIONS ACCOUNT MANAGER Our client is an dynamic PR agency with a creative approach. Specialising in traditional PR communications and influencer relations they help clients challenge perceptions and increase brand awareness for their range of exciting consumer brands that spans food & drink and hospitality sectors. They are looking for a talented Account Manager, with a PR agency background in b2b and b2c who is smart and driven. Working as part of a creative family the role is perfect for someone who is keen to get stuck in and play an integral part in this agency’s continued success. Role and Responsibilities… • Produce client plans using insights as well as a solid industry understanding based on your client’s business and marketplace, • Ensure you have solid media contacts across a variety of b2b and b2c titles and build a clear understanding of their requirements, developing rapport with key influencers and mid-level press contacts, • Input creative ideas into feature plans, continue to achieve appropriate feature coverage and learn to place case studies in the media, • Provide regular, accurate and concise progress reports back to your client, • Plan, coordinate and execute assigned elements of your clients PR plan (e.g. launches, press trip) to a high standard, adhering to deadlines and budgets., • Ensure you are the client’s day-to-day point of contact to cement a strong relationship, • Attend all client meetings and conference calls; offer up ideas and insight, • Work closely with your ASD on new business goals and make appropriate suggestions, • Oversee events, including planning, team management, budgeting, execution and analysis, • Keep your team updated on the progress work and provide assistance to your junior team Skills and Experience… • Excellent writing skills and experience of working on multi-layered brand campaigns, news generation as well as running press office/s, • Have a passion for media relations - with proven media contacts, • Experience of drafting consumer media strategies and sell-in plans - managing sell-ins, • Experience of working and briefing talent/ influencers teamed with an understanding of marketing channels, • A keen interest in current affairs and able to take an educated point of view on news stories that relevant to your clients, • A proactive, positive and confident approach to problem solving, • Demonstrate creative thinking to identify ideas, trends and newsjacking opportunities – enjoy contributing to brainstorms, • The desire to understand the business and build strong commercial awareness, • Strong IT skills - Microsoft Outlook, Word, Excel and Powerpoint

About Dragon Capital Dragon Capital is a Vietnam-specialist investment firm founded in 1994, managing assets across public equities and fixed income. We are the oldest and largest private asset manager in Vietnam by AUM and a recognised authority on the country as an asset class. Vietnam is the last of the major East Asian growth stories, with significant economic and capital market development still ahead. In 2025, it delivered c.8% GDP growth at a time when much of the developed world was slowing. The country is in the middle of a sweeping programme of structural reform, a deepening domestic consumption base, sustained foreign direct investment inflows, and a FTSE Russell upgrade from Frontier to Emerging Market status. International investor engagement with Vietnam remains underpenetrated relative to its economic trajectory, creating a meaningful opportunity for early movers. As with any emerging market, this opportunity comes with complexity, from market structure to liquidity, and requires a thoughtful, long-term approach. Dragon Capital's London office is a strategic hub whose influence extends well beyond its size, acting as the firm's primary interface with international investors seeking exposure to this opportunity. The Role We are hiring a Fundraising Executive to drive investor acquisition and relationship development across the UK and Europe, with a primary focus on family offices and select institutional allocators. You will own significant parts of the sales process from prospecting through to onboarding, work directly with senior leadership, and gain exposure to the full investor value chain. In the near term, success is defined by expanding our reach: opening doors, building a high-quality pipeline, and ensuring that when our investment team is in market, they are meeting new and relevant investors. Over time, this translates into meaningful AUM growth across our platform. This is not a pure relationship management role. It requires both the discipline to build and maintain a pipeline from a standing start, and the judgement to engage credibly with sophisticated investors. You will work closely with the investment team in Vietnam, gaining direct exposure to portfolio managers and contributing to how the firm presents its investment thinking internationally. Key Responsibilities Systematically identify and develop new investor relationships across Europe, with a focus on family offices, private banks, and select institutional allocators seeking emerging market exposure. Build and maintain a high-quality prospect universe. Develop target lists, prioritise outreach, and ensure consistent progression from first contact to active engagement. Manage the sales pipeline with discipline. Maintain accurate CRM records, track engagement systematically, and ensure consistent follow-up. Promote Dragon Capital's fund range, including our London-listed fund Vietnam Enterprise Investments Limited (VEIL), our UCITS strategies, and our US-listed ETF (KPHO), alongside bespoke mandates for sophisticated investors. Tailor the investment case to each audience. Propose and manage a roadshow calendar, ensuring effective investor coverage across key European markets. Monitor market trends, competitor positioning, and shifts in allocator sentiment to inform sales strategy and product development. Coordinate closely with the Vietnam-based investment team, the London-based product specialist, and compliance to ensure consistent messaging and regulatory alignment. Provide regular reporting on pipeline activity, conversion, and investor feedback to senior management. What We're Looking For 2 to 5 years of experience in fund sales, distribution, or investor relations, ideally within emerging markets or cross-border asset management. Candidates with more experience who are looking for greater ownership than their current platform allows are also encouraged to apply. Experience engaging with European family offices, wealth platforms, or institutional allocators. An existing network is helpful but not essential; the ability to build one is. Evidence of initiative and drive. This role rewards individuals who are willing to do the work required to build a pipeline, not just maintain one. Strong organisational discipline. You build lists, track detail, and maintain a clean, actionable pipeline. A proactive sales mindset and confidence to initiate new relationships. Experience with structured sales processes and CRM systems such as Salesforce. Strong written and verbal communication, with the ability to translate complex investment ideas into clear, compelling narratives for sophisticated investors. Fluency with AI tools for research, outreach, and content development. We expect this to be part of how you work, not a novelty. An interest in emerging markets and the curiosity to develop a deep understanding of Vietnam as an investment case. Vietnam-specific knowledge can be learned; strong sales instincts cannot. Bachelor's degree in a relevant discipline. CFA, IMC, or FCA approval is a plus but not required. Why This Role Dragon Capital's London office is a lean team with no large supporting infrastructure behind it. That is a deliberate design choice, not a limitation. You will work directly with senior colleagues, take ownership of how the firm engages with investors, and have a direct impact on commercial outcomes. For the right individual, this is a faster path to a senior commercial position than a traditional asset management career would offer. Vietnam is still early in its global institutional adoption. The opportunity to build both a network and a track record in a market at this stage of development is rare, and unlikely to last indefinitely.

Enterprise Customer Success Manager Ultralytics | Hybrid - London Office | Full-time Following our $30M Series A, we’re scaling our enterprise function out of our London hub, alongside teams in Madrid and Shenzhen. We’re hiring an Enterprise Customer Success Manager to own the relationship with our most strategic customers. You'll own 30-40 enterprise and high-value mid-market accounts running Ultralytics YOLO in production. From contract signature through renewal — onboarding, deployment, expansion identification, and the renewal commercials. The CS function exists, the playbooks exist, and you'll plug into a rhythm that's already running. But your book is yours. This role reports to the Head of Customer Success. WHAT YOU'LL DO Own accounts from signature. You run onboarding in conjunction with our Solution Engineers, drive from first production deployment, and stay with the customer through renewal. Front-loaded effort to get them to value, then periodic check-ins to keep them there. Drive net retention. NDR is the headline KPI. You hold the renewal conversation and earn on uplift. You spot expansion signals from new use cases, to new business units or geographies and close them with your AE partner. Hold technical conversations. We don’t need you to write code. But you will discuss model architecture, deployment patterns, and computer vision use cases credibly with ML engineers and technical buyers. You will be expected to understand and consult on your client’s use-cases working hand in glove with Solution Engineering where required. Partner cross-functionally. AEs on joint account planning and expansion handoff. SEs on technical depth and deployment blockers. Product and Engineering on escalations and roadmap feedback. CSMs are the conduit between our customers and our business, we are looking for you to communicate effectively across our organisation. WHAT SUCCESS LOOKS LIKE 60 days: Onboarded with full context on every account. Each one health-scored against the three-signal model. At-risk accounts identified with a plan for each. Able to articulate the value of Ultralytics YOLO and to run early discovery sessions with clients. 90 days: Running QBRs and technical reviews independently. First expansion signals surfaced to AE partners. Renewals forecasted for everything coming up in the next 6 months. 180 days: Owning your book end-to-end, including renewal commercials. Tracking against NDR target with clear leading indicators. Contributing to playbook refinement to show us what's working, what isn't. Providing clear feedback to the organisation on what you are seeing on the ground with our customers. WHAT YOU BRING 3-5 years customer-facing. Technical CS or ex-customer-facing-engineer-turned-commercial. Pure SaaS CS works too. We care about outcomes, not titles. Technically credible. You hold an architecture conversation with an ML engineer without bluffing. You translate technical value into business outcomes for budget owners. Prior experience with technical or developer-facing products (open source, APIs, ML/AI) is strongly preferred — we'll teach computer vision if you've done the harder work of being technical in a commercial seat. You can build trust. Some of your accounts will start sceptical. You sit across from a reluctant buyer, find genuine value, and earn the relationship back. You don't oversell. Commercially sharp. You hold renewal conversations confidently. You spot expansion signals early. You're honest about which accounts are healthy, slipping, or dead and notice patterns across the book quickly. You operate without scaffolding. No implementation team, no onboarding specialist behind you. If you need that structure to do good work, this isn't the job. Complexity over ACV. We don't care if you've managed seven-figure accounts. We care that you've navigated multi-stakeholder, technically deep deployments and made customers successful in messy environments. WHY THIS ROLE Real product pull. YOLO is the most-used computer vision model in the world. Your customers don't need convincing the technology works. They need help getting value from it quickly. True Enterprise Accounts. Fortune 500s and category leaders across manufacturing, logistics, retail, pharmaceutical, and beyond. Technically deep, commercially serious accounts. Mature incentive structure. You own renewals and earn on uplift. You source expansion and earn alongside the AE who closes. The incentives are aligned. When the team wins, you win. Established team, room to shape. Existing CS function, frameworks already in place. Not building from zero. But the function is still scaling, and the right person will influence how it evolves. WHAT THIS ISN'T This isn't a CSM seat at a big SaaS company with Professional services, onboarding, TAMs, and a renewal manager doing the heavy lifting around you. There's no scaffolding. If you need a six-person support cast to do good work, this isn't it. This is for someone who wants to own a book, run it commercially, and be the technical voice in the room. COMPENSATION & PROCESS • £80,000-£95,000 base + variable, OTE positioned at the senior end of the London CS market, • Full-time, London office (hybrid), • 24 vacation days, your birthday off, plus local holidays, • Equity package — our success is yours too, • MacBook Pro, Apple Studio Display, AirPods Pro 3, • Dedicated learning & development budget, • Reports to Head of Customer Success, • Screening with VP Sales & Success or Head of Customer Success, Case Study with VP Sales & Success & Head of Customer Success, Final Round with CEO, • Applicants must have legal right to work in the UK

Our client is a leading global pharmaceutical company and they are looking for a Senior Manager M&A. The role will be based in London, UK and will report into the VP of Corporate Development Responsibilities include: • Driving our client's M&A pipeline in Europe by sourcing, screening, and prioritising acquisition targets aligned with growth strategy, • Lead evaluation of opportunities, including strategic fit, high-level financial analysis, due diligence, and deal structuring/negotiation, • Manage end-to-end transaction execution with internal teams and external advisors, owning business case assumptions and value drivers, • Prepare clear updates, materials, and recommendations for senior leadership and the Board on deal opportunities and progress, • Develop account management approaches and maintain high-quality data in our client's proprietary M&A database to support ongoing deal sourcing

New Vacancy - Senior Manager - Innovation and Product Development Insurer London / Hybrid I am currently partnered with a leading Insurer Business who are seeking a Senior Manager to join their Innovation and Product Development team on a 12M FTC basis. This is a very exciting market-facing role that will be identifying problem areas and opportunities, taking ideas from concept to launch, designing and running innovation workshops, supporting training programmes and more. My client is looking for someone with extensive leadership, product development & innovation experience from any industry. Key Responsibilities: • Lead the innovation partnership, commercialisation, and consulting agenda, ensuring innovation activity translates into tangible adoption and measurable commercial value., • Own the development and implementation of innovation frameworks, oversee consulting and advisory delivery, strengthen strategic partnerships, and act as a senior representative to external stakeholders., • Ensure all programmes, partnerships, and innovation initiatives are aligned, commercially relevant, and deliver meaningful impact. Strategy • Shape and continuously evolve the approach to product development, innovation frameworks, and commercialisation, ensuring consistency, credibility, and quality., • Provide strategic leadership across consulting and innovation partnership activities., • Contribute to long-term roadmap planning, aligning innovation activity with broader business strategy and market needs., • Oversee and prioritise innovation initiatives, programmes, and events., • Act as a senior advisor on innovation methodology, product strategy, market challenges, and commercial pathways. Market Development & Strategic Partnerships • Build and maintain strong relationships with key stakeholders, including insurers, brokers, innovation leads, and external partners., • Develop a deep understanding of market needs, commercial pressures, and innovation opportunities to shape support offerings., • Represent the function in senior-level discussions, providing trusted insight and strategic guidance., • Strengthen positioning within the global innovation ecosystem through partnerships, knowledge sharing, and thought leadership. Programmes: Consulting, Sprints & Testbeds • Lead consulting and advisory engagements, ensuring they are well-structured, outcome-focused, and aligned to strategic priorities., • Provide coaching and strategic direction to teams involved in innovation sprints and development initiatives., • Ensure consistent application of innovation frameworks (e.g. concept → proof of concept → scale) across all programmes., • Collaborate with programme leads to ensure alignment in delivery, methodology, and commercial outcomes., • Track performance metrics and KPIs to ensure initiatives deliver measurable business value. Market & Ecosystem Engagement • Lead engagement initiatives such as workshops, roundtables, and industry events., • Share insights on emerging trends and innovation opportunities with both internal and external stakeholders., • Develop high-quality content, including case studies and thought leadership, to demonstrate impact and value., • Act as a visible ambassador, representing innovation and commercial capabilities externally. Global Collaboration • Partner with regional teams to understand local innovation needs and support strategic objectives., • Provide guidance on applying innovation frameworks across different markets and initiatives., • Ensure a consistent approach to how stakeholders access and benefit from innovation support globally. Team Leadership & Operational Excellence • Lead and develop a high-performing team, setting clear priorities and fostering a collaborative, inclusive environment., • Maintain strong operational discipline across planning, governance, communication, and delivery., • Ensure consistency and quality across all engagements and initiatives., • Work closely with analytical support functions to track activity, measure impact, and maintain accurate reporting.

The Advocate Group are working in partnership with a Retail Manufacturer to appoint an experienced Employee Relations Manager to support a major transformation on a 6-Month FTC basis. This is a key role requiring strong expertise in group and individual consultation processes, TUPE, and UK employment law, with the ability to operate confidently in a complex, change-driven environment. Role Purpose You will play a pivotal role in supporting business transformation activity, partnering closely with the Senior ER Manager and HR Business Partners to deliver high-quality employee relations support across impacted business areas. Key Accountabilities • Partner with the Senior ER Manager and HRBPs to deliver significant business change programmes across relevant areas of the organisation, • Provide expert Employee Relations guidance and support to consultation managers, • Lead and manage group consultation processes end to end, • Deliver individual and group consultations where required, • Provide ER advisory and business partnering support across a wide range of employment law matters, • Manage and support lifecycle-based employee relations issues linked to transformation activity, • Deliver training on people management and ER topics under the direction of the Senior ER Manager, • Maintain high standards of case governance, ensuring accurate records, timely updates, and audit-ready documentation, • Use HR systems, Microsoft Office, and other technology (including AI tools where appropriate) to improve efficiency and quality while maintaining confidentiality and sound judgement Candidate Profile • CIPD Level 7 qualified or equivalent level of experience, • Strong hands-on Employee Relations background with proven experience managing complex casework across a broad range of ER matters, • Demonstrable experience supporting or delivering transformation and restructuring programmes, • Strong understanding of UK and Republic of Ireland employment law, • Excellent analytical, organisational, and problem-solving skills with the ability to interpret complex information and make sound recommendations, • Strong interpersonal, written, and verbal communication skills with the ability to influence and explain complex ER issues clearly to a range of stakeholders, • Proficient in Microsoft Office, HR/case management systems, and comfortable using technology, including AI tools, responsibly and effectively If you’re an experienced ER professional looking to add value in a high-impact transformation environment, we’d be keen to speak with you. If this sounds like the right fit for your next career move, I’d love to speak with you! 📧 Or click “Apply Now” to be considered for this vacancy. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

About Us We are an international company who deliver end-to-end managed TV services to telecoms operators and ISPs — powering live TV, catch-up, VOD, and cloud gaming across set-top boxes, mobile, and web for some of the UK’s leading operators. Our latest consumer product has just launched in the UK and represents a major step in our direct-to-consumer ambitions. Uniquely within the Group, we operate both a managed service B2B model and a D2C business, selling directly to consumers through Amazon and eBay. We have big plans and this is just the beginning! Job Role This is a newly created position, built to raise the quality and responsiveness of customer and partner support across two channels: our B2B ISP operator partners, and our D2C customer base via Amazon and eBay. As Customer Experience Specialist, you sit between frontline support and our internal product, operations, and commercial teams. You own complex B2B escalations end-to-end, maintain structured support processes across our D2C channels, and keep a constant eye on service quality — monitoring CX metrics, flagging issues proactively, and acting as the voice of the customer by turning what you learn into clear, actionable input for the Product team. This role is deliberately broad. As we scale our brand portfolio and operator partnerships, the scope will grow with it. We want someone who brings structure and rigour to everything they touch — and who is energised, not unsettled, by a remit that evolves. We are known for retaining our people: average tenure exceeds 10 years. For the right person, this role is a genuine career platform — with the opportunity to grow within the UK business and, over time, across the wider Group. Key Responsibilities B2B - Telecoms & ISP Operator Support (Primary) • Act as the Level 2 escalation point for telecoms and ISP operator queries that cannot be resolved at frontline - owning each case from triage to closure, • Investigate technical and service issues in coordination with Product, QA, and Engineering; communicate clearly with partner ops contacts throughout, • Maintain structured records of all escalations, outcomes, and resolution times, • Identify recurring issues and feed them into the product and operations teams with clear documentation to drive upstream fixes, • Support onboarding of new operator partners and in-life service management as the business scales D2C - Amazon & eBay • Handle post-purchase customer enquiries, returns, and complaints escalated from Amazon and eBay marketplace platforms, • Monitor and actively manage seller account health: response rates, review scores, resolution centre cases, • Coordinate with hardware and logistics teams on fulfilment and returns issues, • Ensure all D2C SLAs are met consistently; flag risks early Qualifications & Experience: • 2-4 years in a customer support, technical support, or operations role - ideally within telecoms, consumer electronics, or a streaming/TV platform, • Proven ability to handle both B2B partner-facing and B2C consumer-facing support, whether in the same role or across consecutive ones, • Highly structured: you document everything, keep your tickets clean, and leave every process better than you found it, • Strong written and verbal communication - you can adjust your register between an ISP operations manager and a frustrated end consumer, • Comfortable with helpdesk tooling (Zendesk or equivalent) and standard productivity tools (Google Workspace, Notion, or similar), • Analytical: you use data to understand root causes, not just to report activity, • Calm under pressure, organised across multiple open cases, and clear-headed when priorities shift, • AI-fluent: you actively use AI tools in your day-to-day work - whether for drafting communications, synthesising feedback, building macros, or improving support workflows - and you look for opportunities to apply them practically rather than waiting to be told to Bonus Points • Experience with Amazon Seller Central, eBay Resolution Centre, Trustpilot, or other marketplace/reputation platforms, • Familiarity with IPTV, set-top box hardware, or managed TV/broadband services, • Experience working at or alongside an ISP, MVNO, or telco partner - including field or retail-facing roles transitioning to desk-based operations, • Experience running or contributing to structured user trials, beta programmes, or feedback collection initiatives Package and Location • Competitive base plus annual bonus, • BUPA private health insurance (including dental), • Pension contribution, • Transport support (nearly £100/month), • Access to our streaming device & gamepad + cloud gaming, • Tester access to major streaming services (Netflix, Disney+, and more), • Perkbox employee benefits, • Central London location - full-time, in-office

Manager – Healthcare Advisory Base Location: London, Birmingham, Leeds or Manchester plus network of 20 offices nationally KPMG is part of a global network of firms that through 16,000 colleagues brings creativity and insight to meeting our clients’ most critical challenges. With offices across the UK, we work with everyone from enterprises to national government bodies and major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in. Why join KPMG as a Manager – Healthcare Advisory? KPMG UK’s Infrastructure Government and Healthcare business is widely recognised as a leading financial and commercial adviser across the public sector. This advice, amongst other things, ranges from major system design, economic case making, cost and value work, transaction support, design of efficient operational process and technology enablement. Our purpose is to support the projects that improve the fabric of our nation, and other nations around the world trying to improve the economic functioning and social wellbeing of their society. Our healthcare advisory business is a critical plank in that. Healthcare is undergoing rapid change. The needs of an ageing population are becoming more complex, treatments more administratively complex, and technology adoption critical to its effective implementation. Our team advises across that – we are amongst the market leaders in service transformation, capital project delivery and technology implementation. What you will be doing We are looking for a Manager to work in our team focussed on transformation, value for money and cost management in the public sector with a core focus on healthcare but with opportunity to grow into education, local government and defence if desired by the candidate. The team is part of the wider healthcare advisory business and has significant prospects for growth. Delivery of that growth offers clear routes to further progression within KPMG. The team focusses on identifying and delivering value for money as well as short- and long-term efficiency savings within a healthcare setting whether driven by investments or service change, supporting senior NHS leaders with tough challenges. The role is a central part of our team, with day-to-day responsibility for our client engagements and business development activity including: • Project managing the delivery of client engagements., • Building strong client relationships., • Managing input from internal teams and external advisers., • Producing high quality documentation and presentations., • Supporting business development including network development and proposals., • Developing sector specific market intelligence., • Introducing new ideas to the team., • Engagement administration, compliance and risk management., • Performance management, coaching and mentoring of junior team members; and, • Any other duties commensurate with the role. The role is UK based, although there will be opportunities for international travel and we are interested in individuals with a global mindset. What do you need to do it • Experience delivering healthcare transformation engagements as a consultant or as part of an internal consulting team, • Strong report writing experience, such as experience in NHS business cases for investment., • Experience of service transformation, benefits quantification, or value for money analysis., • Experience in reviews of poor financial performance, right sizing of teams, financial grip and control, planning for productivity and efficiency improvements., • Experience or interest in economic modelling and financial analysis., • Comfortable and/or experienced presenting to senior management or executive teams., • Excel and Power-point skills., • Interest in interaction and dialogue with companies, investors, internal and external stakeholders., • Independent thinker with the ability to identify and contribute to solving problems., • Collaborative and belief in doing the best., • Experience of working in and managing small project teams. Our Locations: We are open to talk to Healthcare Advisory talent across the country but our core hubs for this role are: • London Canary Wharf, • Birmingham, • Manchester

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

Join us as the Residence Director at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, the 1 Mayfair development will have a transformational effect on the Mayfair landscape, introducing a beautifully designed building with contextual architectural references throughout, and setting unseen benchmarks for new codes of luxury. This role will ensure that the exceptional amenities and private residences are operated to the highest standards of elegance and polished professionalism for which Dorchester Collection is world renowned, creating an address that is unrivalled in the London property market. At Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of 1 Mayfair Residences you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do A day in the life of the Director of 1 Mayfair Residences demands a high level of energy. The individual needs to act in a consistent and thorough manner and demonstrate creativity and innovation to tackle daily adventures in a residence’s environment. The list below details the key responsibilities for the role: • Contributing to the processes and activities that create and promote the Dorchester Collection culture, values and bring the “We Care” Company Philosophy to life, ensuring our employees and residents receive nothing but the best experience., • Developing and nourishing Residents’ relations from property handover, moving in, day to day living and the management of all core services covered in the Residential Management Agreement with Dorchester Collection and the Owners Association Management Company., • Preparation and management of 1 Mayfair Residences Annual Budgets, all associated works for 1 Mayfair Residences Service Charge Budgets and associated tender contracts resourced as part of the budget., • Managing the team employed directly to run 1 Mayfair Residences, as well as the outsourced service providers employed to maintain the common areas and all services that fall within the scope of services., • Working in close synchronisation with The Dorchester Hotel management; General Manager, Director of People and Culture, Director of Front of House, Director of Security, Director of Engineering and Director of Finance, • Driving continuous improvement of our residents’ experience, enhancing the service proposition and efficiency of processes as well as driving key residence projects in support of our strategic priorities and business goals., • Responsible for overseeing the recruitment, training and retention of talent; leading and motivating the team towards an enhanced performance and achieving residents’ satisfaction and service., • Oversight and responsibility of emergency procedure (i.e. in case of fire) as defined in the Emergency Evacuation Operations Plan, • Developing and maintaining positive and productive service focused working relationships with residents and their guests as well as external potential perspective owners. Representing Dorchester Collection and become a point of contact within the residences, • Overseeing the regular physical assessment of the common areas of residences to raise and report any issue or defects to the development company, Caudwell, as per contract, • Ensuring an open communication between the development company, Caudwell, and the residents for any defects of the property as per contract., • Set up and demonstrate a complete understanding and residence’s policies and procedures and service standards., • Planning daily, weekly, monthly, and quarterly assignments and projects for all full-time employees., • Implementing control over department labour costs and control costs while ensuring that adequate staffing is available to provide five-star services., • Meeting with the Owners Association Management Company to follow up on direct and indirect owners’ requirements to ensure that the buildings are managed at the same level as at Dorchester Collection Hotel., • Comply with all statutory and company health & safety and security regulations., • Understand the Legal implications of a residential contract, including understanding property ownership, leasehold agreements, and the legal framework governing residential properties. This job description may be reviewed and updated regularly in accordance with the needs and objectives of the hotel and residences and Dorchester Collection. Full list of tasks will be discussed at the venue. What you'll bring Essential skills and experience • Previous experience as a Residence Director, with at least 2-3 years in a similar role overseeing luxury properties or equivalent experience in five star luxury hotels, UHNW private household setting, • Exceptional leadership skills and a customer-centric approach., • Proven experience managing luxury residential estates or high-end hospitality environments., • Excellent verbal and written communication skills., • Strong organisational and analytical skills., • Strong leadership skills and ability to lead and motivate high performing team., • Collaborative approach to teamwork, flexible working style and positive approach to change., • Excellent organisational, time management and decision-making skills., • Exceptional interpersonal skills and high degree of professionalism and creativity, • Ability to work independently to manage several projects simultaneously., • Experience in pre-opening process of similar luxury property is preferred, • Complex project management skills desirable What you'll get • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops., • Employee Perks: Enroll from day 1 into the our Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private medical health (BUPA), private financial advice, and Eye care vouchers., • Enhanced benefits: Enhance Maternity and Paternity pay, • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 6. We collaborate with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Well-being Support: Access immediate well-being advice alongside Bupa healthcare because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need us to do anything to support you during your employment (such as software to support with reading and writing, breaking down instructions into clear steps, using different coloured backgrounds for documents and signs, fidget toys, standing desk), please speak to People & Culture team on 02073197011 or email so that we can discuss how we can support you through your employment.

Job Title: Mandarin speaking Relationship manager-Credit The Skills You'll Need: Mandarin fluent, Credit, Risk, Loan Your New Salary: depending on experience Office based Perm Start: ASAP Mandarin-speaking Relationship manager-Credit - What You'll be Doing: • Client relationship building and maintenance with key global, European and Chinese corporate and sponsor clients;, • Marketing channel building and maintenance in respective business areas with investment and commercial banks, law firms, advisors and agencies;, • Business opportunity identification, marketing, origination, syndication, execution and portfolio management duties in relevant lending transactions;, • Undertake transactional analysis , credit proposal initiation and monitor credit approval process according the Bank’s credit approval policies, liaise with HO in case the credit limit line goes above branch authorization of HO;, • Collect documents required by the branch KYC/CDD and other related policies for customer on-boarding procedure;, • Create customer ID in the Customer Relationship Management system and open bank accounts if applicable;, • Update and review customer status as required by the branch policies Mandarin speaking Relationship manager-Credit - The Skills You'll Need to Succeed: Essential: • Corporate banking experience ;, • Good knowledge of European banking and financial markets;, • Good understanding of professional ethics and regulatory environment;, • Good credit risk analysis skills, sound understanding of economics, corporate finance, investment, accounting, valuation theory, methodologies and applications;, • Strong understanding and experience of European/LMA standard loan documentation;, • Attention to detail and high-quality deliverables required;, • Well organised with good time management skills;, • Self-motivated, reliable, dedicated and flexible;, • Great interpersonal skills required Desirable • Proficient in Mandarin language;, • Good knowledge of Chinese banks and clients;, • Strong business relationship building skills; existing relationships in European financial markets, corporates and sponsors preferred;, • Knowledge and network with syndication loan business;, • Familiarity on risk management framework of commercial banks;, • Experience of customers relationship management at front desks Please follow us on LinkedIn: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an HR & Employee Relations Specialist to join our UK People team on a full time basis. This role will support both retail and office populations and will play an important part in strengthening POP MART’s employee relations approach across the UK. The role is responsible for managing employee relations matters, supporting managers on people issues, and helping to build a more consistent and compliant ER framework. This includes leading investigations, reviewing and developing policies, improving process standards, and supporting capability building for managers across a fast paced retail and office environment. The successful candidate will bring solid experience in UK employee relations, sound judgement, and a practical approach to handling sensitive people matters. This role would suit someone who is confident working in a commercially driven business, understands the realities of supporting frontline retail operations as well as office teams, and is able to balance casework with policy and process improvement. Responsibilities • Manage employee relations cases across the business, including disciplinary, grievance, absence, capability, conduct, and other workplace matters, ensuring a fair and consistent approach in line with company policy and UK employment law, • Lead or support investigations, hearings, and case documentation, and ensure matters are handled thoroughly, sensitively, and within appropriate timelines, • Provide guidance to managers on employee relations issues, people policies, and risk considerations, escalating more complex matters where appropriate, • Support people managers across both retail and office functions on day to day ER matters, helping to strengthen confidence and consistency in people management practice, • Review, draft, and update HR policies, procedures, templates, and guidance notes to ensure legal compliance and practical application across the business, • Build and maintain clear ER processes, case management standards, and escalation routes to improve consistency and decision making, • Deliver training and guidance for managers on core ER topics such as disciplinary process, grievance handling, performance management, absence management, and investigation practice, • Monitor ER trends and case themes, and provide regular insight to support risk identification, policy improvement, and better people management practice, • Work closely with HR colleagues and business leaders to support a positive workplace culture and strengthen manager capability, • Liaise with external legal advisers where required, ensuring advice is interpreted and applied appropriately within the business context, • Support wider HR projects and policy initiatives relating to compliance, employee experience, and people process improvement Required Qualifications • Proven experience in HR with strong employee relations exposure, ideally in an HR Advisor, ER Specialist, or similar role, • Solid understanding of UK employment law and practical application across disciplinary, grievance, absence, capability, and investigation matters, • Experience managing ER cases independently, with sound judgement and strong attention to detail, • Strong written and verbal communication skills, with the ability to handle sensitive matters clearly and professionally, • Good organisational skills and the ability to manage multiple cases and priorities at the same time, • Confidence working with managers at different levels and providing practical, balanced advice, • High level of discretion and professionalism when dealing with confidential matters Desirable but Not Essential • CIPD qualification, ideally Level 5 or above, • Experience in a retail business or other operational, people intensive environment, • Experience supporting both office and frontline employee populations, • Experience working in an international or fast paced growth business If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

JOB PURPOSE: We are seeking a Senior Product Manager to own and evolve our AI, Data & Digital services portfolio for both financial services and corporate clients. This strategic role focuses on proposition design and portfolio management – crafting market-relevant service offerings that leverage our Insight & Analytics (I&A) heritage and our AD&D technical capabilities. You will define end-to-end AI propositions for clients in financial services and corporates, showcasing how AI and advanced analytics can drive business value over the medium to long term. A key aspect of the role is shaping our Microsoft-aligned propositions (e.g. leveraging Azure, Microsoft Copilot, etc.) to strengthen our co-sell partnership with Microsoft, initially strong in the UK and now expanding across DACH, North America and APAC. This is a high-impact position (no direct reports or P&L ownership) reporting to AD&D leadership, operating in a consulting and services environment where influence, collaboration, and thought leadership are crucial. KEY RESPONSIBILITIES: • AD&D Services Portfolio Management: Take ownership of the AD&D service offerings portfolio across AI, data, digital engineering, and cloud services. Continuously refine and innovate propositions that meet evolving client needs in both financial services and corporate sectors. Ensure our offerings remain market-relevant, clearly differentiated, and tightly aligned to business outcomes for clients., • Customer Journey & Revenue Design: Define and own end‑to‑end customer journeys that create long‑term, recurring revenue for Acuity. Design compelling engagement models that move clients from strategy and use‑case envisioning through PoCs, MVPs and scaled product engineering, and into ongoing managed services where appropriate. Shape delivery journeys that intelligently leverage onshore, nearshore and offshore resources, balancing client outcomes, regulatory needs, speed to value and commercial sustainability. Ensure propositions clearly articulate how AI, data and digital initiatives evolve into durable platforms, products and services rather than one‑off engagements., • AI Narrative: Articulate a cohesive AI story for both financial services and corporate clients. Leverage our proprietary agentic AI platform (AgentFleet) (designed for regulated financial use-cases) alongside general AI tools (e.g. ChatGPT, Claude, Microsoft Copilot) and cloud AI platforms to create end-to-end narratives. Highlight how our I&A analysts and domain experts identify high-impact use cases, which our AD&D team then delivers through automation and AI “factory” rollout. Ensure this AI narrative clearly drives demand for data engineering, digital solutions, enterprise AI and cloud services across our business., • Microsoft Partnership Propositions: Lead the evolution of our Microsoft-aligned propositions for both corporates and financial institutions. Build service offerings that incorporate Microsoft’s AI and cloud technologies (Azure, Azure OpenAI, Databricks, Fabric, Dynamics 365, Microsoft 365 Copilot, etc.) in a way that addresses industry-specific challenges. Develop vertical propositions (e.g. AI-powered research platforms for banking, intelligent automation for asset managers) and horizontal tech solutions (e.g. cloud data platform accelerators, enterprise Copilot integration services). Ensure these offerings are “co-sell ready” with Microsoft – aligned to Microsoft solution areas and attractive for joint go-to-market. Work closely with our Microsoft Alliance leader based in the States and our Head of Microsoft Innovation Unit in the UK., • Sales Enablement & Alliance Support: Work closely with sales teams, account directors, alliance managers, and marketing to successfully take propositions to market. Enable our sales force to sell new offerings by providing training, playbooks, and direct deal support. In key client pursuits – especially those involving AI solutions or Microsoft technology – serve as a subject matter expert and advisor, helping shape proposals and messaging. Collaborate with the Microsoft alliance lead to drive co-sell activities, joint marketing campaigns, and ensure our Microsoft partnership delivers revenue growth in the UK and new regions (e.g. DACH, US, APAC)., • Market Insight & Continuous Improvement: Stay abreast of industry trends in AI, data and digital transformation across both financial services and other sectors. Gather feedback from clients, partners, and internal teams to continuously improve and adapt the portfolio. Monitor competitor offerings and adjust our propositions to maintain a competitive edge. Be a thought leader who can internally champion new ideas and externally represent our capabilities at industry forums or with clients., • Cross-Functional Collaboration: Operate effectively in a consulting and services-led organization, collaborating with practice leads, data scientists, engineers, and delivery teams to ensure our propositions are not just visionary but also deliverable and profitable. Balance innovation with practicality – define clear scope, delivery approach, and value metrics for each proposition. Work with Insight & Analytics (I&A) colleagues to integrate our research/analytics services with technology offerings, creating combined value propositions that competitors can’t easily replicate. REQUIRED EXPERIENCE AND SKILLSETS: • Product Management Expertise: Proven experience (8+ years) in product management or offering management within technology consulting, digital services, or enterprise software. You have a track record of developing and launching service offerings or products from concept to market success. Experience in AI/ML, data analytics, or digital transformation services is highly desirable., • Domain Exposure: Financial Services & Corporates: Experience serving both financial services and corporate clients is essential. You understand how to position solutions in regulated environments like banking or asset management, and you appreciate the broader enterprise needs of corporates across industries. This dual exposure enables you to tailor propositions and messaging to different contexts (e.g. addressing a bank’s data governance concerns vs. a corporate’s productivity goals)., • AI & Data Knowledge: Strong understanding of the AI landscape – including generative AI, analytics, data platforms, and related technologies. You don’t need to be a hands-on data scientist, but you should grasp AI use-case envisioning, data governance considerations, and the principles of deploying AI at enterprise scale (e.g. AI factory/centre of excellence approaches). Familiarity with popular AI tools & platforms (e.g. large language models, AI Foundry, AWS AI services) and trends in enterprise AI adoption is important., • Hyperscaler Ecosystem Experience (Microsoft advantageous): Experience working with or within a major cloud/hyperscaler ecosystem is preferred. Knowledge of Microsoft’s Azure & AI stack and partner programmes is a significant plus. Perhaps you have managed cloud-based solutions, worked on Azure data/AI projects, or collaborated in a Microsoft co-sell context. This will help you hit the ground running in shaping Azure/Copilot-related propositions and engaging credibly with Microsoft., • Strategic & Analytical Thinker: Demonstrated ability to think strategically about market needs and then translate that into concrete service offerings. Strong analytical skills to identify gaps in our portfolio, size market opportunities, and define value propositions with clear ROI. You are adept at researching competitors and market trends, and you use data/feedback to drive decision-making for product/service direction., • Excellent Communication & Influence: Outstanding written and verbal communication skills. Able to craft crisp value propositions and compelling narratives for both technical and executive audiences. Comfortable presenting to clients and senior internal stakeholders. You excel at cross-functional influence without authority – aligning teams from sales, marketing, delivery, and alliances around a common product vision., • Execution Focus in Services Environment: Proven ability to work in a matrixed, services-led organisation and get things done. You can coordinate initiatives that span multiple teams and ensure timely delivery of high-quality outputs (e.g. launching a new proposition playbook or running internal training). A self-starter with strong project management and organisational skills, capable of balancing strategic thinking with hands-on execution details., • Prior experience in consulting firm + MBA or relevant masters degree: Understanding the dynamics of consulting offerings, pricing, and delivery models will be an advantage backed by the academic experience from relevant training / education. POSITION & ORGANIZATION: This role is based in the UK (London or other hub, with flexibility) and carries a global remit – you will collaborate with colleagues and clients internationally. We are also open to exceptional candidates based in the USA. The Senior Product Manager – AD&D reports into the leadership of our AI, Data & Digital Services business. You will have no direct line management, but you will lead virtual teams and working groups for proposition development and go-to-market initiatives. Expect some travel to meet clients or partners (especially Microsoft) and to engage with our teams in key regions.

Senior Manager — Data Strategy & Economics London | Permanent | Competitive senior consulting package + bonus + equity The role in one sentence You will lead complex advisory engagements for major infrastructure, utilities, and transport clients — helping them quantify the financial value of their data and build the investment cases that drive board-level decisions. What this firm does This is a specialist data strategy consultancy that has built a distinctive and growing practice around a single question: what is an organisation's data actually worth? They work with some of the UK's largest organisations — typically at CDO and CFO level — to map where data drives financial outcomes, build the models that translate data quality into business value, and shape investment decisions that other firms can't make with confidence. It's a discipline that sits at the intersection of strategy consulting and financial modelling. It's rigorous, it's commercial, and it's genuinely differentiated from what the Big 4 or generalist strategy houses offer. The firm is around 40 people, award-winning, profitable, and growing. This hire is a significant one — a senior consulting professional who can own engagements, lead client relationships independently, and help shape the practice at the next stage of its development. What you will actually do • Own senior client relationships at C-suite and Director level — CDOs, CFOs, and their direct teams, • Lead data valuation and data strategy engagements end-to-end, with accountability for quality and commercial outcomes, • Build and present the analytical and financial cases that move senior decision-makers to act, • Identify, shape, and convert new opportunities — this is a commercial as well as a delivery role, • Coach and develop junior team members, with real visibility into your impact, • Contribute to the firm's methodology, propositions, and IP What we are looking for You are a consulting professional at Senior Manager level — likely with 8–12 years of experience — who owns engagements and client relationships independently. Your background will include: • End-to-end engagement ownership with commercial accountability — P&L, scope, and quality, • Direct C-suite or board-level client relationships, • Strong analytical and financial modelling capability — comfortable translating complex data or operational problems into financial terms, • Clear, compelling communication at executive level — written and verbal, • Evidence of business development — identifying and converting opportunities, not just delivering them, • Genuine depth in at least one of: data strategy, data economics, data asset management, or commercial/investment case development You are likely coming from: • A data strategy or analytics consultancy — PA Consulting, Baringa, Dufrain, Artefact, or a Big 4 data advisory practice, • A strategy house with significant data or transaction advisory exposure — Oliver Wyman, EY-Parthenon, Deloitte S&O, PwC Strategy&, Kearney You will not be a fit if: • Your career has been primarily in-house, in technology delivery, or in data engineering and governance implementation, • You have not owned external client engagements commercially Why this role, why now The timing is genuinely interesting. Data Economics is an emerging discipline. Joining now means shaping what the practice becomes — contributing to methodology, building client relationships, and having real influence over how the firm grows. That opportunity closes as the firm scales. The conversations are at the right level from day one. You will be presenting to CDOs and CFOs within weeks of joining. There is no queue to get to the senior table. The package reflects your market value. Base salary is benchmarked against senior consulting market rates. Bonus is performance-linked. Equity is available at this level — with a realistic exit horizon that a large firm or Big 4 partnership simply cannot offer in the same timeframe. It is a small firm that thinks big. Forty people, no layers of management, low politics. Your work is visible, your voice carries, and the founding team remains hands-on. Culture is built on intellectual rigour, trust, and a genuine commitment to doing something new. Flexibility with purpose. Around 60% in-person collaboration, with genuine autonomy to shape the rest of your week around where you do your best work. The firm's primary clients include major national infrastructure organisations — some travel to client sites is expected. How to apply This role is being recruited on a confidential basis by Nicholson Glover. The client's name will be shared with suitable candidates at first conversation stage. To apply or find out more, please get in touch with Francis Nicholson at Nicholson Glover.

PR/Social Media & Office Manager Part-time 2 days per week. 2 days from our trendy Tower Bridge Office. Who are we? We have an exciting opportunity for a PR/Social Media & Office Manager to join our creative team, where you’ll be working with some leading online challenger brands, as well as well-known high street retailers. Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur, with many more clients across various sectors, including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity. We believe that work should be fun and that, as a team, we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit. The Opportunity We are looking for a superstar PR/ Social Media and Office Manager to join our fast-paced e-commerce agency. Key Responsibilities • Run the day-to-day office operations, keeping everything organised, stocked, and running smoothly, • Act as the go-to person for admin, office queries, calls, and general support, • Manage HR processes, including hiring coordination, onboarding, employee records, and offboarding, • Maintain HR systems, contracts, payroll updates, and holiday tracking, • Deliver a great onboarding experience (equipment, welcome packs, inductions), • Manage office budgets, expenses, invoices, and supplier relationships, • Plan and organise company socials, team days, and internal events, • Lead internal communications, including newsletters and team updates, • Own social media channels end-to-end (content creation, scheduling, posting), • Create and upload website content, including case studies and blog posts, • Support wider marketing efforts, including awards, reporting, and campaigns, • Coordinate client and industry events, from planning through to execution, • Support new business activity, CRM management, and partner coordination, • Provide ad hoc PA support to leadership (travel, scheduling, general admin) Nice to have: • Experience in an agency or e-commerce environment, • Familiarity with HR systems and recruitment processes, • Experience using social media scheduling tools, • Basic design skills (Figma, Canva or similar), • Event planning or coordination experience, • Exposure to CRM platforms (e.g. HubSpot, Pipedrive), • Experience with email marketing tools (e.g. Mailchimp, Klaviyo), • Understanding of SEO and content marketing Skills & Experience • Previous experience in an Office Manager, Operations, or similar role with some marketing/social exposure, • Strong organisational skills with the ability to juggle multiple priorities, • Excellent written and verbal communication skills, • Proactive, hands-on approach with a problem-solving mindset, • Close attention to detail and the ability to stay on top of moving parts, • Confident working with stakeholders across all levels of the business, • Experience managing social media and creating engaging content, • Comfortable using tools like Google Workspace, HR systems, and project management platforms, • Ability to handle sensitive information with discretion, • Creative eye with a good sense of brand, tone, and content Location We have a trendy office in a lively location near Tower Bridge, and our sociable team enjoy heading out for an after-work wind-down drink. We have taken a flexible approach to remote working so that you can enjoy the best of both worlds with two days required in the office per week, on a Tuesday and Thursday. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop. What’s in it for you You will be part of an ambitious agency, experiencing rapid growth. You will be working for the likes of Millies Cookies, Barker&Stonehouse, Oliver Bonas and lots of other exciting brands. This is a great opportunity where you can progress alongside the company and work closely with the directors. There is scope for this role to develop in the Partnerships function alongside the Account strategy team. We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We have frequent team lunches, breakfasts and quarterly social outings. You will be joining a welcoming, friendly team with a good sense of humour. You will have a 24-day holiday, and bank holidays on top, and we even give you your birthday off to celebrate in style. What’s more, we offer flexible working hours and even a ‘Work From Anywhere’ scheme that allows you the flexibility to work from abroad for up to four weeks per year. If this sounds like the role for you, we can't wait to hear from you. We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and people of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.

We’re Hiring: Business Development Manager – Licensing (Remote | United Kingdom) Are you passionate about translating cutting-edge science into strategic partnerships? We’re working with a fast-growing, innovation-driven biotech organization seeking a Business Development Manager – Licensing to play a pivotal role in expanding their global footprint. This is a unique opportunity to operate at the intersection of science and business, driving licensing and commercialization strategies for a diverse portfolio of advanced antibody assets across areas such as immuno-oncology, autoimmune diseases, neurology, and more. What You’ll Do • Identify and develop external opportunities including out-licensing and co-development deals, • Lead business case development, including strategic analysis, risk assessment, and executive recommendations, • Drive cross-functional due diligence and alliance management across R&D, Clinical, Regulatory, and Finance, • Manage deal processes end-to-end: from initial outreach to negotiation and closure, • Shape and refine business development & licensing strategy aligned with corporate goals, • Represent the organization at global conferences and build strong industry partnerships What We’re Looking For • PhD in pharmacology, immunology, cancer biology, or related field, • Strong expertise in antibody drug discovery and development, • Ability to translate complex biological data into compelling licensing narratives, • Familiarity with modalities such as mAbs, bispecifics, and ADCs, • Strategic mindset with the ability to align science with market opportunities, • Bilingual in Mandarin and English If you’re ready to shape the future of biotech partnerships and drive meaningful innovation, we’d love to hear from you. Interested? Apply or reach out directly to learn more. 📩

You sweat the details. You open a SaaS app and immediately notice the component that shouldn't be a modal, the auth flow nobody thought through, the table that takes half a second too long to load. Most engineers file a ticket. You fix it — and then you make sure it never happens again. That instinct is exactly what this team needs. The company This is an AI‑native integration layer for SaaS products and agents: unified APIs, MCP‑friendly tooling and A2A (agent‑to‑app and app‑to‑app) bridges so builders can wire their products into hundreds of third‑party tools without hand‑rolling every integration. It handles managed auth, real‑time observability and connector sprawl so product teams can focus on great agent experiences instead of glue code. Your job is to make the surface they see feel as well‑engineered as the plumbing underneath. Why this role exists The product experience is the brand. This is the first dedicated UX Engineer role — you’ll be the in‑house authority on taste, polish and performance. You won’t be one of many contributors to the front end; you’ll set the standard everyone else works to: the component library, the design system, the micro‑frontend architecture, and the AI rules and tooling that let the rest of the team move fast without making a mess. As the CTO put it in conversation: “It’s about setting the processes, the libraries, the tech stack… spreading the knowledge so that everyone can go to 90% of your level.” What you’ll actually do • Own the design system – define the visual language, build reusable primitives, and maintain the libraries that power every interface., • Ship pixel‑perfect UI in React, with real ownership of theming, performance and motion., • Make performance a feature – instrument Core Web Vitals, set bundle budgets, optimise hydration patterns and chase performance where it actually matters., • Be the voice of quality – host design critiques, push back on product design when it matters, and be the person who asks “what happens in this edge case?”., • Prototype and validate – turn product ideas into interactive proofs‑of‑concept that help PMs and designers converge on the right answer fast. Who you’ll work with You’ll report directly to the technical leadership and work most closely with the Product Manager and Product Designer day‑to‑day. The team is fast, flat and product‑focused: engineers own their features end‑to‑end and interact with product directly, so your decisions will show up quickly in what customers use. Must‑haves • 4+ years professional front‑end engineering, with a portfolio that shows you care about the details., • React & TypeScript at production scale (hooks, suspense, server components)., • Deep CSS fluency (Tailwind or equivalent) and modern browser APIs., • A strong UX sense for B2B SaaS flows — you’ve lived through auth flows, billing pages and dashboards, and you know where the traps are. Nice to have • Svelte, Web Components or other framework experimentation., • Experience with auth flows (OAuth2, OpenID Connect) and secure front‑end patterns., • Prior work on B2B developer tools or dashboards at the seed‑to‑Series‑B stage. What’s on offer • £80,000–£100,000 base + annual company performance bonus., • Meaningful EMI share options., • £15/day lunch budget when working from the London office, • £1,000 home office setup + £500/year top‑up. If you read this far and you'd like your CV reviewed by a human, email with "Watch me React" in the subject line. A couple of lines on why you think this might be a good fit — that's all.

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

The role is fully office based (4 days per week). The role offers a comprehensive package and a genuine career path. The role of Bridging Case manager:.

International Asset Services Case Manager. Duties for International Asset Services Case Manager. Maintain accurate financial information for all cases within the case management system and provide month-end reporting when required.

We are looking for an highly experienced fundraiser with a proven track record of outstanding success. We are looking especially for experience in relation to Trusts and Foundations but a broader track record of success with individual funders, corporate funders, and government funding is highly advantageous and desirable. Working closely with our Chief Executive over the next financial year you will achieve support for SHiFT of at least £2m. SHiFT is a lean organisation (this role holder won’t have a team to delegate to) but as the fundraising programme grows we will review appropriate levels of support, and we move at pace and with focus. We need someone who can thrive in this context, who will relish the autonomy, opportunity and challenge, and who will embody the Breaking Cycles ingredients on which our organisation, practice and culture are built – tenacity, ambition, flexibility. Our new Head of Fundraising will be a compelling storyteller in writing and in person, a skilful lateral thinker, and have exceptional attention to detail. KEY RESPONSIBILITIES Fundraising Strategy: • Contribute to the development of SHiFT’s overarching fundraising strategy, including exploring new high impact ideas for fundraising e.g. campaigns, community fundraising, place based., • Lead on defining SHiFT’s strategic priorities in trusts and foundation funding and corporate partnership opportunities., • Act as an ambassador for the charity with partners, donors and supporters., • Attend relevant events and meetings to develop our networks and storytelling about SHiFT’s work in ways that support our fundraising., • Identify opportunities for collaboration with organisations aligned with the charity’s mission, including opportunities that are of benefit to the voice, participation and belonging of the children and families SHiFT works with., • Build a network of supporters who can advocate for the charity’s work., • Identify the appropriate balance of relationship management; whether led by the Head of Fundraising or in choreographing the involvement of other SHiFT colleagues, including the Chief Executive., • Identify and research funding opportunities from trusts, foundations and grant makers., • Write compelling funding applications and proposals., • Build strong partner relationships with grant funders, creating meaningful opportunities for ongoing engagement with our work as appropriate., • Ensure effective reporting on impact, working closely with SHiFT’s learning and practice teams to support accuracy and effectiveness., • Identify and develop partnerships with corporate organisations aligned with the charity’s mission, with a clear analysis of the cost/benefit potential of each relationship., • Secure financial and in-kind support from businesses across sectors such as food, retail, logistics, education, community impact and opportunities for the children and families SHiFT works with., • Develop partnership proposals and sponsorship opportunities., • Work closely with SHiFT’s learning and practice teams to proactively gather data, case studies and outcomes information., • Translate impact data into compelling narratives aligned with funder priorities., • Support donor communications and stewardship to maintain long-term relationships., • Work with SHiFT’s communications team to support external story telling in ways that optimise SHiFT’s positioning for funder support and interest, including through social media and events., • Maintain accurate records of donors, partners and fundraising activity using our CRM and SharePoint. Support the development of our CRM to optimise its effectiveness for fundraising and stewardship., • Work with SHiFT’s Finance Manager and Chief Operating Officer to ensure compliance with funder requirements and restricted income application/accounting., • Undertake due diligence across fundraised income., • Maintain and develop our fundraising policies to ensure that SHiFT implements best practice approaches in all of our fundraising activities. We know excellent candidates may not meet every requirement listed below. If this role excites you and you believe you could succeed in it, we encourage you to apply. Essential: • Significant experience in fundraising, corporate partnerships or business development, • Experience in creating fundraising strategies., • Strong relationship-building, networking and storytelling skills., • Evidenced track record in securing funding from trusts and foundations, individuals, corporates, or grant makers., • Excellent written communication skills for proposals, funding applications, impact reports, including the ability to understand and communicate insight from qualitative and quantitative data in support of fundraising activity., • Ability to work independently and manage multiple priorities., • Experience in the charity sector., • Experience in working with senior leaders such as high net worth individuals, foundation trustees, corporate board members., • Experience in funded collaboration with public services., • Experience in justice/children and family/place-based related fundraising. SHiFT is committed to building an anti-racist, anti-oppressive and inclusive organisation. We recognise the over-representation of Black, Brown and Mixed Heritage children in the youth justice system, and the wider structural inequalities affecting many children and families we work alongside. We believe our team should reflect the diversity of the communities we serve. We particularly welcome applications from people from racially minoritised communities, disabled people, LGBTQ+ people, people with lived experience of the systems we work in, and people from lower socio-economic backgrounds. We know talent is widely distributed, while opportunity is not. If you need adjustments at any stage of the recruitment process, please let us know. We are committed to making recruitment accessible and fair. Safeguarding checks This role is subject to an enhanced DBS check. Having a criminal record will not automatically exclude you from employment. Decisions will be made fairly, proportionately and in line with safeguarding responsibilities. Applicants must have the right to work in the UK. BENEFITS: • Flexible and hybrid working., • Pension contribution., • Professional development opportunities., • Supportive and values-led culture. Please send: • Your CV. Closing date: 23.59, 31 May 2026. We use structured and inclusive recruitment processes and can share interview questions in advance on request. Interviews are likely to be held on Thursday 18 June 2026, in person, at our offices in Coram (WC1N 1AZ). Candidates are asked to please note this date and hold it in mind where possible in their scheduling. A note to candidates Research shows that women, people with disabilities and candidates from racially minoritised backgrounds are less likely to apply unless they meet every criterion. If you’re interested in this role but unsure whether you meet all the requirements, we’d still love to hear from you.

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate. Purpose of the role The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely. Client Engagement & Relationship Management • Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme., • Build strong relationships with clients and understand their business needs and challenges., • Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme. Technology Advisory & Roadmap Development • Assess client readiness for digital transformation and identify suitable IDTs., • Develop tailored technology adoption roadmaps to support business growth and efficiency., • Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners., • Deliver specialist advice on digital technologies and their implementation., • Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers Outreach & Networking • Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs, • Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery Project Delivery & Monitoring • Coordinate site visits and remote consultations to ensure successful implementation., • Monitor progress against agreed transformation plans and provide ongoing support., • Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting., • Assist our marketing resources in the development of good quality case studies., • Work with our course providers to ensure course content is relevant to clients' needs, • To maintain a high level of awareness of new technology developments and understanding of their industrial application. Experience • Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors., • Track record of working with SMEs and understanding their operational challenges., • Experience in stakeholder engagement and relationship management., • Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise., • Expertise in product/service/process design and development from conception through to commercialisation. o Develop improved products and services • Understanding and experience of project management techniques. o Enhanced competitiveness o Improved sustainability Essential Knowledge: o Product or Process Modelling and Simulation o Augmented or Virtual Reality (AR/VR) o Systems Integration o Additive Manufacturing o Cybersecurity o Sensor Technology o Artificial Intelligence (AI) • Knowledge of digital transformation principles and their application in manufacturing and engineering SMEs., • Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match., • Experience in delivering training or workshops on digital technologies or similar improvement processes., • Familiarity with government-funded programmes or business support initiatives. (desirable), • Knowledge of sustainability and green manufacturing practices. (desirable) Essential Skills: • Strong written and oral presentation abilities., • Excellent communication and networking skills, with the ability to engage effectively at all levels., • Ability to explain complex technical concepts in simple terms., • Strong planning, organisational, administrative, and project management skills., • Well-developed IT skills, including Tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

The role of Commercial Mortgage Case Manager. Provide feedback on team, other departments, competitors, lenders and introducers. The role is fully office based.

If you are an Occupational Therapist, Physiotherapist, Case Manager within Rehabilitation looking for Permanent Contact, Ad-Hoc or Sessional work please contact us. Senior Paediatric Occupational Therapist . Our well established client is looking for an experienced Paediatric Occupational

Product Manager Ownership of end-end product vision Why? PE backed SaaS Vendor Location - office visits on day 1 and monthly - Reading area • Do you have experience of working with digital time recording, billing and/or payments tools in regulated / business-critical software?, • Do you have proven Product Management experience owning a product end-end? A growing SaaS vendor is looking for an experienced Product Manager to be responsible for the commercial, strategic and delivered outcomes of an product area (time keeping and recording, billing workflows, and payment management). This role operates as a standalone end-to-end Product Manager for a defined product area. You will own the product strategy and roadmap including discovery, analysis, release, and commercials. This is a great opportunity to take ownership of a fast growing product suite and ultimately have accountability for the product success. Product Manager - Responsibilities • Product strategy & discovery - define and own product roadmap and vision, • Carry out market analysis, customer research and user interviews to create user stories, • Own and manage the product backlog - plan releases and delivery phases in collaboration with Development teams, • Build and maintain business cases, ROI and KPIs/success metrics, • Define pricing and packaging with commercial stakeholders, • Communicate and collaborate with stakeholders at all levels Product Manager - Requirements • Demonstrable experience in a Product Manager, Senior Product Manager, or equivalent product-led role, with clear accountability for end-end product outcomes, • Experience designing and developing products with integrated time-tracking, billing workflows, and/or end-to-end payment management capabilities (example industries include legal / case management, architecture, project management, accounting, or HR), • Excellent understanding of UK Tax Legislation and accountancy compliance, • Experience working in a commercial, regulated, and/or business-critical software environment, • Hands-on experience working with cross-functional delivery teams (e.g. engineering, design, QA, delivery), • Evidence of data-informed decision making, including defining success measures and using qualitative and quantitative insight to guide prioritisation, • Beneficial - exposure to compliance-driven or regulatory change, working alongside specialist legal or compliance functions For more information, please contact Katie at Matched Group.

The Open University is the UKs largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this ___ (you will be taken to YouTube by clicking this link). You will be welcomed as Research Associate in the team of the MoonRISE project, an interdisciplinary research project funded by UKRI, investigating the cultural, scientific and environmental factors that determine what can be considered as sites of interest on the Moon. It also examines the governance and ethical implications of defining sites of interest for different communities and cultures. You would be based within the Law School to undertake research on Lunar governance, in close collaboration with members of the team. About MoonRISE MoonRISE is a project funded by UKRI that researches the effective governance of sites of cultural, scientific and environmental interest on the Moon. The project team spans three Faculties: The Faculty of Science, Technology, Engineering and Mathematics, the Faculty of Business and Law, and the Faculty of Arts and Social Sciences. The project builds upon the work of AstrobiologyOU, which looks at the scientific, ethical and governance challenges associated with Astrobiology. About AstrobiologyOU AstrobiologyOU is an interdisciplinary research group addressing the scientific, ethical and governance challenges associated with the advancement of astrobiology and related space exploration missions. It spans three Faculties: The Faculty of Science, Technology, Engineering and Mathematics, the Faculty of Business and Law, and the Faculty of Arts and Social Sciences, bringing together 60 members with expertise in science, international development and governance. The Groups activities are supported by funding from UK Research councils, The UK Space Agency, The European Space Agency, and commercial activities, and has grown to its current strengths through a 7.4 million investment from Research Englands Expanding Excellence in England scheme. About the Unit The Faculty of Business and Law is one of the four faculties of The Open University. It brings together two Schools ___ and ___ ___ and has a strong reputation as a high-quality and innovative provider of management and legal education. Our courses and qualifications are studied by a wide range of people from all backgrounds we are proud to promote opportunity and social justice by making higher education open to those unable to attend a more traditional campus-based university. Student satisfaction is a high priority, and we are determined to deliver the best outcomes for everyone studying with us. Our students return some of the highest satisfaction scores in the National Student Survey they have ever since the NSS began. Around 35,000 students are currently enrolled on our business, management and law programmes; about quarter of them are based outside the UK in 80 countries. The majority of our students are employed and study part-time with us. The Open University Business School is triple accredited (AACSB, AMBA and EQUIS). Our internationally recognised teaching and learning methods take education right to the heart of leadership and management practice. Tutors are experienced business professionals, and because our distance learning approach allows managers to continue at work while studying, you can apply new knowledge and skills right from the start. Over 100,000 people from more than 125 countries have already studied with The Open University Business School. • To undertake research on policy and academic literature on protection of lunar sites (this includes draft Space Resources principles, Long-term sustainability guidelines, ESSI sustainability guidelines etc.)., • To evaluate examples of governance successes and legal analogues on Earth (particularly focusing on Antarctica and law of seas/UNCLOS)., • To contribute to research on the values of lunar exploration activities and extrapolating principles for conflict resolution in space governance., • To work with external partners on standards for space activities., • To engage with different audiences and communities who may be differently affected by changing and increasing lunar activities, including to understand the question of justice in relation to knowledge production;, • To undertake research that is internationally excellent and leads to high-impact peer-reviewed publications., • To be an active member of the MoonRISE project team, attending regular research group meetings and sharing knowledge with other members of the team., • To organise internal and external events such as workshops and evidence cafs (in person and hybrid)., • To present research updates and results and participate in seminars and workshops aimed at sharing research outcomes, fostering interdisciplinary collaborations., • To carry out administrative tasks associated with this work, such as risk assessments, workload planning, career development and staff appraisals., • To participate in national and international conferences (at least one per year) and events of learned societies., • To undertake professional development aligned with the job role and future aspirations., • To have a strong commitment to the principles and practice of equality and diversity., • To undertake other duties, as directed by their Line Manager. Essential criteria: • PhD completed ('completed' is defined as having received your certification rather than having submitted your viva/thesis pending amendments) in, or recent experience in, international law and governance, ideally with a space law and policy focus or a cognate subject area including international relations, public policy, or philosophy., • The ability to evaluate case studies related to environmental and/or cultural heritage protection that are relevant to space law and governance., • The ability to analyse policy briefs and other legal documents, and draft legal texts (e.g. guidelines, principles, or MoU), • Experience of working in interdisciplinary teams., • Experience of working with non-academic partners and/or engaging with communities beyond academia., • A demonstrable record of communicating research through peer reviewed publications and conference presentations (as fitting career stage)., • Excellent oral and written communication in a variety of contexts, including the ability to offer and receive constructive criticism., • The ability to plan and prioritise own workload and work to agreed deadlines., • Demonstrable evidence of taking responsibility and accountability for tasks while making effective use of available resources, information and feedback to improve efficiency, productivity and overall performance., • Experience in, or knowledge of, governance, ethical and philosophical debates related to space exploration., • Knowledge of global institutions; knowledge of space policy., • Experience of working with/within the space sector., • Evidence of contributions to public engagement or educational activities. If you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on or email quoting the advert reference number. At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our ___ (clicking this link will open a new window). We are open to discussions about flexible working. Whether its a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. It is anticipated that a hybrid working pattern can be adopted for this role, where you can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office some attendance in the office will be required in response to business needs. Wed expect this to be at least 2 days per week, but this could be more often as business needs dictate. We expect interviews to take place on 1st and 2nd June 2026. These will be held in person at our Milton Keynes site. While most roles will remain open until the advertised closing date, applications may be reviewed on an ongoing basis. In some cases, vacancies may close earlier if a sufficient number of suitable applications has been received and equality impacts have been appropriately considered. All roles will remain advertised for a minimum of one week before any early closure is implemented. If you have started an application or were in the process of applying when the advert closed, we encourage you to get in touch. We are committed to understanding individual circumstances and can offer further support where needed, including reasonable adjustments for applicants with protected characteristics. To apply for this role please submit the following document(s): • CV

IAG Specialist We areHestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey. Sounds great, what will I be doing? The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities. The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence. The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tickall the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Work Pattern: Flexi (Flexi hours Monday Friday, Core hours 10am 4pm, Bank holidays not inclusive in holiday allowance) Full-time, PermanentFull Time Equivalent Salary: 30,246.94

Job Title: Disrepair Lead Location: London / Hybrid Contract: 6-months ongoing Pay: Inside IR35 - £500 a day A London Borough is currently recruiting for an Interim Disrepair Lead on a contract basis. About the role : * To lead and manage the Council's Disrepair Service, ensuring the timely and efficient resolution of disrepair claims across the borough’s housing stock. * The role focuses on minimising the Council's legal exposure through proactive case management, maintaining a high standard of living for tenants, and delivering a cost-effective repair service. * The Disrepair Manager will supervise two Litigation Officer and three Disrepair Surveyors, ensuring the effective use of resources and adherence to financial and legal obligations...

Senior Audit - London CityTop-30 Firm | Hospitality Focus | Fast Progression If you're part-qualified (or newly qualified) and want a proper step up - not just a bigger client list and longer hours - this is a senior audit role with real momentum behind it. This is a Top-30 firm that's quietly become one of the fastest-growing mid-tier practices from 2020-2026, particularly within the hospitality sector. Think hotels, restaurant groups, leisure brands - interesting, commercial clients where you actually see how businesses work. The role As a Senior in the audit team, you'll: * Take ownership of audits from planning through to completion * Lead on-site work and support/mentor juniors * Work closely with managers and partners who are genuinely invested in progression * Build strong relationships with clients in the hospitality space * Get early exposure to BD and networking (if that's something you want - not forced) Progression & development This firm has clear, proven progression paths - not just promises. There are plenty of real case examples of people moving quickly from Senior to Manager and beyond, based on performance rather than time served. You'll also benefit from:

Technical Manager (Property Services / Compliance & Asset Management) Salary: Up to £55,000 Location: South West London We are seeking an experienced Technical Services Manager to lead on a range of complex property services workstreams within a high-performing housing environment. This is a key leadership role with responsibility for ensuring compliance, driving service improvement, and overseeing critical areas including building safety, disrepair, damp & mould, fire risk actions, and contractor performance. You will provide strategic and operational oversight across multiple technical functions, ensuring statutory obligations are met, risks are effectively managed, and services are delivered to a consistently high standard. Working closely with senior leaders, contractors, and internal teams, you will play a central role in shaping performance, governance, and resident outcomes. Key Responsibilities Lead on compliance-related service areas including damp & mould (Awaab's Law), disrepair, fire safety actions, and building safety compliance Oversee contractor performance, procurement activity, mobilisation, and ongoing contract governance Ensure effective management and delivery of FRA actions, M&E requirements, EICRs, and LGSR compliance Manage risk, audit trails, and performance reporting for senior leadership and board-level governance Oversee disrepair case management, including legal liaison, cost control, and ...

Senior Manager — Data Strategy & Economics. Genuine depth in at least one of: data strategy, data economics, data asset management, or commercial/investment case development. Data Economics is an emerging discipline.

Secure new complex care packages across adult and paediatric services. This role suits a Registered Adult Nurse or Paediatric Nurse with complex care experience who is confident working with commissioners and external stakeholders and is looking to combine clinical expertise with commercial responsi

Join Our Team at Harmony Healthcare – Clinical Case Manager Are you a dedicated and experienced healthcare professional with a passion for delivering high-quality, person-centred care? Harmony Healthcare is looking for a Clinical Case Manager to join our growing team. If you’re committe

Sureserve is seeking a Group Social Value Manager to play a pivotal role in strengthening, coordinating and consistently delivering social value across the Group, in relation to the essential energy and compliance services we deliver to the social housing and public buildings sectors. The role will sit at Group level and report to the Group Head of ESG. The primary focus on social value delivery, measurement and impact, with secondary support for broader ESG projects. The role is intended to be practical, delivery-focused and highly collaborative, working with internal teams, clients and external partners seeking innovative approaches to maximise our social value. This role will be instrumental in ensuring Sureserve delivers demonstrable, high-quality social value outcomes aligned with client expectations, public-sector frameworks and the Groups ESG strategy. Key Responsibilities * Work with bid, commercial and operational teams to develop, cost, track and report social value commitments, particularly for public-sector and regulated contracts. * Lead the development and implementation of a consistent Group-wide Social Value framework, aligned to Sureserves ESG strategy, business objectives and client priorities. * Support bid teams with social value related questions and submissions by writing and reviewing answers, providing data, case studies and other in...

Job Title: Disputes ManagerLocation: Birmingham or London Salary: £73,000 - £92,000 per annum Overview A senior opportunity for an experienced Disputes Manager to lead strategy and delivery across complex land and property tribunal and compensation cases within a major infrastructure environment. Key Responsibilities • Develop and implement dispute strategies for tribunal, compulsory purchase, and compensation cases, • Decide on settlement vs escalation approaches, ensuring alignment with governance and policy, • Manage a live case portfolio, tracking risks, costs, and key milestones, • Work closely with legal teams, Counsel, and expert witnesses on complex disputes, • Conduct risk and cost analysis with suppliers to identify and manage high-risk cases, • Support negotiation of high-value and contentious property acquisitions, • Contribute to ADR improvements, reporting, and senior-level updates, • Provide guidance and share best practice across land and property teamsAbout You, • Chartered Surveyor (or equivalent), • Strong experience in land & property disputes, ideally within major infrastructure, • Solid understanding of compulsory purchase and compensation frameworks, • Experience working with legal teams and giving expert evidence in tribunals or inquiries

Clinical Case Manager RMN Location: London and surrounding areas Salary: £55,000 - £60,000 Working Pattern: Hybrid with community travel Hours: Monday to Friday, 9am to 5pm Contract: Full time, permanent Mental Health focused community care | Autonomous clinical leadership | High a

The Director of Major Gifts is a frontline fundraiser responsible for driving philanthropic growth by managing a portfolio of high-impact donors. This role focuses on identifying, cultivating, and stewarding prospects capable of leadership annual, major, and planned gifts. As a key collaborator within the development team, the Director of Major Gifts aligns donor passions with institutional strategic initiatives to foster a vibrant culture of giving. Summary of duties and responsibilities: • Manage a targeted portfolio of 75-100 major gift prospects, developing bespoke "moves management" plans to transition prospects into committed donors, • Implement individualized strategies that align a prospect’s philanthropic goals with institutional needs, utilizing data and research to inform appropriate ask amounts, • Collaborate with the Director of Development and Giving Manager to draft compelling gift proposals, case statements, and donor-facing materials, • Partner with the Director of Development Services to execute creative cultivation plans and ensure all activities, meetings, and outcomes are documented in the CRM for team-wide transparency, • Support high-priority campaigns, special initiatives, and fundraising events. Attend school and Advancement-hosted events to build community presence, • Work alongside Development colleagues and volunteers to deliver high-touch stewardship and...

Junior Sous Chef Bistro Freddie is a design lead and atmospheric 45-cover British-French bistro and counter-top in the heart of Shoreditch. The menu is decadent with some seriously nostalgic French classics, which show case the best of British produce. The wine menu is classic, grown up and highlights the fantastic wines of un-sung French wine producers. Our elevated service is led by General Manager, Piotr Maruszczak, (previously Frenchie) whos joined by Head Chef, Alex Reynolds (previously Eline). Were now looking for a talented and drivenJunior Sous Chefto take a key leadership role in our creative kitchen team. This is a brilliant opportunity for a chef whos passionate about seasonal cooking, thrives in a fast-paced, quality-led environment, and is ready to help lead a small but ambitious kitchen in one of Shoreditch's most exciting food and wine spots. Why Youll Love This Role As Junior Sous Chef, youll be working alongside the rest of the BOH management team to deliver exceptional dishes and a smooth-running service. Youll play a hands-on role in menu development, manage sections during busy services, and help lead and inspire a small, close-knit team. If youre looking to work with outstanding produce, take ownership of your craft, and grow as a leader, this is the role for you. What Youll Be Doing • Leading the Kitchen in Ser...

One of the most respected and recognisable names in the UK insolvency and advisory market is looking to hire an Assistant Manager to join their expanding formal Insolvency team. This is an exceptional opportunity to join a firm known for its high-quality work, strong internal progression, and consistent bonus structure, all within a dynamic team working on some of the most interesting and high-profile cases in the market. Why This Firm? • One of the biggest names in the upper mid-market, with a strong reputation for high-quality restructuring and insolvency work, • Outstanding case exposure, including a broad portfolio spanning CVLs, MVLs and a significant number of Administrations, • Regular trading administrations, offering experience that many firms cannot match, • Work that frequently makes national headlines, giving you exposure to complex, high-visibility situations, • One of the most consistent bonus schemes in the market, with strong year-on-year performance, • Some of the best progression opportunities in the industry, with clear pathways and proven internal development, • Growing team, offering room to step up, take ownership and shape your long-term careerWant to Understand the Progression Firstha...

High earning potential | Strategic growth role | Established provider | Real autonomy Are you a commercially driven Business Development Manager with proven experience working with case management companies and a strong network already in place? This Business Development Manager role offers the opportunity to join one of the UKs leading complex care providers, driving growth through established relationships with case managers, solicitors, and private clients across London and the South East. The role As a Business Development Manager, you will play a key role in expanding the organisations private complex care portfolio, with a particular focus on building and developing relationships with case management companies. This position is highly strategic, giving you the autonomy to leverage your existing network while also identifying and securing new business opportunities. You will work closely with clinical and operational teams to ensure smooth onboarding and long-term success of new care packages. Key responsibilities • Develop and maintain strong relationships with case management companies, solicitors, and key referrers, • Generate new business opportunities within the private complex care market, • Convert referrals into active care packages, • Attend networking events, conferences, and industry meetings, • Work col...

Nurse Case Manager – Business Development We are recruiting two Nurse Case Manager – Business Development roles for a high-quality, nurse-led complex care provider delivering specialist adult and paediatric care in the community. This role suits a Registered Adult Nurse or Paediatric Nurse with complex care experience who is confident working with commissioners and external stakeholders and is looking to combine clinical expertise with commercial responsibility. Salary and Benefits £55,000 basic salary Up to £20,000 OTE Additional commission per package Travel allowance Monday to Friday, 9am to 5pm Hybrid working model Full induction and onboarding programme Location London and surrounding counties South London office base Hybrid office and field-based role Drivers essential Role Overview As a Nurse Case Manager – Business Development, you will work in a 70 percent business development and 30 percent mobilisation capacity, coordinating between commissioners, clinical teams and operations. Key Responsibilities Develop and manage relationships with Local Authorities, ICBs, hospitals and case managers Secure new complex care packages across adult and paediatric services Lead packages from referral through assessment and mobilisation Coordinate internal clinical and operational stakeholders Attend meetings, events and networking forums to support growth Use CRM systems effectively,...

Senior Leasehold Manager Location: Farringdon, Croydon, or Sittingbourne (Hybrid) Contract: 3-month rolling contract (potential extension) Recruiter: Aatom Recruitment (on behalf of a Local Authority) About the Role Aatom Recruitment is seeking a Senior Leasehold Manager to join a local authority client. Reporting to the Head of Property Management, you will lead on leasehold strategy, compliance, and complex casework across a residential portfolio. Key Responsibilities * Provide expert oversight on leasehold management, ensuring compliance with legislation and best practice * Lead on complex legal matters including First-tier Tribunal cases, service charge disputes, and lease variations * Interpret lease terms relating to service charges, repairs, and landlord/tenant obligations * Manage Section 20 consultations and ensure service charge compliance * Oversee RTM claims and support enfranchisement processes * Manage and review tribunal submissions and evidential documentation * Monitor managing agent performance and ensure adherence to RICS standards * Support compliance with the Building Safety Act and related requirements * Lead and support a team of leasehold professionals * Provide advice, risk analysis, and reporting to senior stakeholders Skills and Experience * Strong knowledge of UK leasehold law, case law, and tribunal processes * Proven experience managing complex...

Grade E - 32,588 (London) Per Annum Contracted Hours: Full time 37 hours per week Contract Type: Permanent Location: Office-based (2 Redman Place, London, E20 1JQ) Closing date: Tuesday 26 May 2026 at 11.59pm Make a difference Every role at CQC contributes to our mission, if yourelooking for a new role in the Legal Services directorate that gives a truesense of meaning and purpose, then youve found it! Youll help our legal teamsrun smoothly so they can protect people who use health and care services. Picture this Youre part of a busy legal team, keeping cases organised and making sure theright information is ready when its needed. Your work helps importantdecisions happen on time and to a high standard. You might support a major legal case or public inquiry by gathering key documents, checking records, and helping the team prepare clear, accurate information for legal action. You could help improve how the team tracks cases by pulling together data and creating simple reports that guide better decisions. The role Youll work closely with others todeliver shared outcomes. In this role, youll: • Support legal casework: Prepare, organise and manage case documents, ensuring records are complete, accurate and easy to access for the legal team., • Manage information and reporting: Maintain case records, produce regular activity reports, and compile data to help the team track performance and workload., • Have at least 2 years experience providing administrative support in a legal, regulatory or similar structured environment, including managing documents or case records., • Experience using tools such as Word and Excel to create documents, manage data, and produce clear reports or outputs. Compliance To progress your application, youll need to provide evidence of your right towork in the UK. Without valid right to work you wont be eligible for therole.We are unable to offer sponsorship for this role. Someroles may also be subject to a satisfactory DBS check. Next steps If you apply, youll need to create a profile and complete an online application form.Your application will be completely anonymous. Please see our___for more details on the process.We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the___ If youd like an informal chat about the role contact Joanne Flanagan, Case Progression Manager; For general enquiries, please email . The Benefits Weoffer a wide range of___, including: • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year)., • Training and development opportunities., • Wellbeing initiatives, such as gym discounts and meditation., • NHS pension scheme, with around 14% employer contribution. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether theyre a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds).If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process,well work with you to remove any barriers . Visit our___for more on this. If youd like to chat, please contact . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace wherefairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our___for more about this. We welcomeapplications fromeveryone,and colleagues can find supportand community among our many employee networks. This includes people of any: • Age, • Sex, • Gender identity or expression, • Sexual orientation, • Religion or belief, • Ethnicity A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: • AI can support research, structuring and refining your writing, but your applicationmust reflectyour real skills and experience ., • Spell-checking and condensing word counts are great ways to use AI effectively., • Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience., • Providing false and insincere examples goes against our core values of honesty and integrity andmay lead to your application being withdrawn or termination of your employment.

Who we are: ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation Missions: The Quality Assurance Manager (QAM) is responsible for ensuring that result-committed projects comply with the requirements of the ALTEN Delivery Framework (ADF) and meet client expectations. This role includes managing quality KPIs, continuous improvement, preparing for and monitoring external audits, and managing client relationships on quality-related matters. The QAM is a key player in ensuring operational excellence and client satisfaction. Key Responsibilities and Main Activities 1. Compliance with the internal delivery framework Pre-sales Phase: • Anticipate contract renewals or calls for tender to actively contribute to project acquisition, • Participate (if needed) in drafting the Quality Assurance Plan (QAP) and ensure its alignment with the ADF, • Attend internal project kick-off meetings Project Management Phase: • Understand the contractual framework of the assigned scope, • Ensure project compliance with our delivery framework practices by conducting regular follow-ups to provide an objective assessment, • Train, support, and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on requirements and maturity levels, • Highlight compliance and raise alerts in case of deviations from standards 2. Client Relations Managing Client Requirements: • Ensure client quality requirements are understood, documented, and integrated into project plans. Identify any changes to ensure continuous compliance,, • Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client. Communication and Reporting: • Act as the primary liaison between client quality representatives and internal ALTEN teams for all quality-related issues, • Participate in meetings with client and ALTEN representatives (PRM/CRM) and actively contribute with presentations, • Organize quality reviews with client representatives (if applicable) and provide reporting on performance and ongoing actions according to their requirements 3. KPIs and Performance Quality Dashboards: • Have a global vision of KPIs (RFT, OTD, customer satisfaction), analyze quality performance, and prepare regular reports for stakeholders,, • Ensure the reliability of data displayed in dashboards by verifying consistency and correcting discrepancies if necessary,, • Monitor the performance of the quality service through indicators to identify areas for improvement, prioritize actions, and organize the team. Gap Analysis: • Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary, • Identify trends and propose action plans to improve performance 4. Continuous Improvement Capitalizing on Best Practices: • Proactively propose adaptations to processes, methods, tools, and indicators used for project monitoring, • Use structured methods (8D, 5M, FMEA, 5S, Six Sigma, 5WHY’s, Ishikawa/fishbone) to analyze problems and propose solutions Project Management: • Define, plan and monitor corrective and preventative action plans. Further engage internal and external stakeholders to ensure compliance and effectiveness,, • Ensure that internal/external non-compliances or recurring issues within the scope are tracked: conduct root cause analyses (RCA), document them, and monitor associated actions. Required Skills and experience • At least 4 years of experience, ideally in either result-committed projects in a service context, in operational management roles (project or sub-project) or in quality management positions., • Knowledge of standards relevant to the QAM scope, such as ISO 9001/EN 9100/ISO 27001/ISO 19443/ISO 61513,, • Mastery of audit methods (preparation, execution, follow-up on actions), • Problem analysis/resolution, • Knowledge on SM (Safety Management), Office 365, JIRA, • Fluent English (Minimum B2 level), • Technical Assertiveness, • Adaptive Communication

Salary Competitive + Career Progression + Great Benefits As a result of continued growth and sustained demand for high-quality legal advisory services, an outstanding opportunity has arisen for an experienced and commercially minded Practice Manager to join a leading, internationally recognised barristers' chambers. This highly regarded chambers operates across a broad range of complex, high-value matters, supporting clients across sectors including construction and engineering, energy and natural resources, infrastructure and utilities, international arbitration, IT and technology and professional negligence. With a strong domestic and global presence, the organisation is known for its exceptional standards of advocacy, advisory services and client care. Working as part of a collaborative Practice Management team, the successful candidate will take responsibility for managing the practices and caseloads of a cohort of barristers, acting as a key liaison between barristers and their professional client base. This is a pivotal role offering significant responsibility, combining case and practice management, fee negotiation, client relationship management and business development activity. The ideal candidate will also have the aptitude and experience to support and develop junior members of the clerking team. Key Responsibilities • Deliver a proactive, efficient and pr...