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Employee Relations Specialist Location: UK – Fully Remote (or can work from any 1 of the UK contact centres; or hybrid) Contract: Permanent | Full-time (40 hours per week) Salary: Up to £38,000 per annum (DOE) Reports to: Employee Relations Manager About the role We’re seeking an Employee Relations Specialist to join our HRER team supporting the UK and Republic of Ireland. In this role, you’ll be a trusted advisor on all employee relations matters, helping managers navigate complex situations with confidence. You’ll combine commercial awareness with fairness, compliance, and a focus on creating a positive employee experience. This position offers exposure to a wide range of ER activities, including complex case management, organisational change programmes, and Employment Tribunal defence. You’ll benefit from ongoing mentoring by an experienced ER Manager and collaborate closely with a leading employment law firm, giving you the opportunity to deepen your expertise and make a real impact. We’re looking for someone who: Takes initiative and works independently with confidence. Demonstrates compassion and empathy in every interaction. Is driven to achieve results and deliver excellence. Possesses exceptional influencing and negotiation skills. Embodies our company values in everything they do. Thrives in a team environment and builds strong relationships. Shows resilience, focus, and adaptability under pressure. Has the courage to challenge constructively and make sound decisions. Communicates clearly and effectively, both verbally and in writing. Manages time and priorities efficiently to meet deadlines. What you’ll be doing Act as the first point of contact for managers on complex employee relations matters, providing pragmatic, legally sound and best-in-class advice. Support and manage cases across the full ER spectrum, including disciplinary, grievance, absence, wellbeing, and performance-related issues. Assist with full Employment Tribunal activity, including ACAS/LRA early conciliation, ET3 responses, witness statements, evidence bundles, and preliminary hearing representation, or final hearing representation, where appropriate and with full coaching and support of ER Manager. Support the drafting and negotiation of settlement agreements. Contribute to organisational change programmes such as redeployment, redundancy, restructuring, harmonisation, and TUPE. Partner closely with HR Business Partners and key stakeholders across Operations, Workforce Management, Payroll, Recruitment, IT, Finance, and Legal. Maintain and review HR policies and the Employee Handbook to ensure alignment with UK and Republic of Ireland employment law and best practice. Use ER data and insights to identify trends, reduce risk, and continuously improve ways of working. Champion efficient, streamlined, and people-focused ER processes. Essential Proven experience working in an Employee Relations or HR role, with exposure to complex casework. Strong working knowledge of UK employment law, including the Equality Act and Employment Rights Act (and any other relevant legislation relating to Northern Ireland or the Republic of Ireland) Confidence advising and influencing managers at all levels. Excellent written and verbal communication skills, with strong attention to detail. Ability to manage competing priorities in a fast-paced environment. Experience level (one of the following): 2+ years’ ER specialist experience in a contact centre environment, or 3+ years’ ER specialist experience in another fast-paced industry, or 4+ years’ HR generalist experience. Desirable CIPD qualification (or working towards). Mediation training or accredited mediator status. Exposure to Employment Tribunal preparation or early conciliation activity. Why join us? A truly diverse ER role with the opportunity to develop into full Employment Tribunal ownership. Supportive leadership and a collaborative HR team committed to your growth. A chance to shape and influence how employee relations is delivered at scale across the organisation. PREVIOUS APPLICANTS NEED NOT APPLY #LI-CW1

Criminal Solicitor opportunity available across Yorkshire. This role is ideal for solicitors with 2+ years of criminal law experience looking to work on serious and complex prosecutions across Crown Court and specialist teams. \n \n You will advise police, manage challenging criminal caseloads, undertake advocacy and play a key role in delivering justice, while benefiting from a strong salary, flexible working and excellent career development. \n Client Details \n Our client is a leading public sector legal organisation responsible for prosecuting criminal cases across England and Wales and supporting the wider criminal justice system. It offers lawyers the opportunity to work on cases that have a direct impact on communities while developing specialist criminal law expertise. \n \n With structured training, supportive leadership and clear progression routes, the organisation is recognised as one of the most established employers of criminal lawyers in the UK. \n Description \n The Criminal Solicitor will be: \n • Advising police and investigators on evidence, charging decisions and criminal case strategy across a wide range of offences. \n • Reviewing serious and complex case files and making prosecution decisions in line with evidential and public interest tests. \n • Conducting advocacy in Courts, including contested hearings, specialist courts and multi day trials. \n • Managing a personal caseload of criminal matters while working closely with counsel, investigators and criminal justice partners. \n • Building strong relationships with courts, victims, witnesses and stakeholders throughout the prosecution process. \n Profile \n The Criminal Solicitor should be: \n • A solicitor, barrister or equivalent legal professional with criminal law experience. \n • Possess at least 2 years of experience within criminal law, criminal litigation, prosecution or defence work. \n • Comfortable managing complex legal issues, exercising sound judgement and assessing legal risk. \n • A confident communicator with strong advocacy and stakeholder management skills. \n • Motivated by public service, professional development and career progression. \n Job Offer \n The Criminal Solicitor will receive: \n • Starting salary of £55,975 with higher salary bands available depending on location. \n • Civil Service pension with employer contribution of up to 28.97%. \n • Permanent position with full time, part time and flexible working options. \n • Hybrid working with a mix of home, office and court attendance. \n • Structured induction and professional development programme. \n • Exposure to some of the most serious and complex criminal cases within the justice system. \n • 25 days annual leave increasing to 30 days after 5 years plus an additional privilege day. \n • Clear progression opportunities into Legal Manager and Crown Advocate roles. \n \n If you're an experienced Criminal Solicitor, apply now or contact Michael Bailey for more information.

Salary dependent on experience + Up to 10% BonusPermanent, 40 Hours Per WeekHybrid Working - Based at our Thorpe Park office in Leeds \n Deliver projects that help shape the future of Northern Gas Networks \n As an IT Project Manager, you'll deliver a range of IT and business change projects, ensuring they are delivered safely, effectively and in line with business objectives. Working closely with colleagues, suppliers and delivery partners, you'll oversee projects from initiation through to completion, managing plans, budgets, risks and dependencies along the way. \n You'll play an important role in bringing people together, building strong stakeholder relationships and supporting effective decision-making through governance and communication. Alongside project delivery, you'll be involved in supplier management, commercial activities and procurement processes, helping to ensure projects deliver value for both NGN and our customers. \n This is an excellent opportunity for an experienced project professional who enjoys managing multiple priorities, working with a diverse range of stakeholders and delivering meaningful change within a complex operational environment. \n In this role you will: \n\n • Manage the delivery of IT and business change projects from initiation through to completion.\n, • Develop and maintain project plans, budgets, forecasts, risks and issue logs.\n, • Produce project reporting and provide regular updates to stakeholders and governance groups.\n, • Lead supplier and contract management activities to ensure successful project delivery.\n, • Coordinate procurement activities and support business case development.\n, • Facilitate technical discussions, project workshops and steering group meetings.\n, • Support decision-making through effective risk management and governance processes.\n, • Build strong relationships with stakeholders across NGN and external delivery partners.\n\n We are looking for: \n\n • PRINCE2 Foundation (Essential)\n, • Proven experience delivering projects within a structured project management environment.\n, • Experience working with both Agile and Waterfall delivery methodologies.\n, • Strong planning, organisation and time management skills.\n, • Experience managing project risks, issues, budgets and dependencies.\n, • Strong stakeholder management and communication skills.\n, • Experience managing suppliers and commercial relationships.\n, • Confidence facilitating workshops, presentations and governance meetings.\n, • A proactive and collaborative approach with strong problem-solving skills.\n\n Desirable - PRINCE2 Practitioner / MSP Foundation / ITIL Foundation / Certified Scrum Master \n Why join NGN? \n\n • A competitive salary, tailored to your skills, experience and qualifications\n, • Annual bonus of up to 10%, recognising your contribution and performance \n, • 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period \n, • Occupational sick pay available after the first 2 calendar days of statutory sick pay \n, • Generous stakeholder pension scheme, doubling your contribution, up to 10% \n, • Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service \n, • Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more \n\n About NGN \n We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria and much of Yorkshire through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability and innovation. Our values - Trailblazing, Empowered, Heartfelt, Community Focused, IntellectuallyCurious and Happy - shape everything we do. \n Next Steps - Simply click 'Apply' and upload your CV, making sure you highlight your skills and experience. We aim to contact all applicants within one week of the closing date. If you require any adjustments during the recruitment process, please contact our Recruitment Team at .

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.\n \n \nSince launching, we’ve grown from startup to global scale, reaching double-unicorn status and building a presence across multiple countries, with even more growth ahead. We now serve hundreds of thousands of SMEs, pay millions of employees, and support a growing pool of job seekers finding their next role through our platform.\n \n The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.\n \n \n\n • We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?\n, • We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy\n, • We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale\n, • We Live by Our Values - we role model our values at all times\n, • We Expect High Performance - we set a high standard and we’re not satisfied with being average \nThis role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. You will lead our regional team to protect and expand our customer portfolio while shifting our operational focus from reactive support to proactive, commercially-driven revenue growth.\n \n \nYour key focus areas will be\n \n \n\n • Own the revenue trajectory of your book You will carry a Net Revenue Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion. This is not a relationship-management role — you are expected to retain, grow, and be measured on the commercial outcome of every account you manage.\n, • Turn adoption into advocacy You will drive measurable product embedding across your portfolio — moving customers from go-live to active across the Employment Hero Platform — and convert the highest-performing accounts into referenceable advocates, case studies, and referral sources. Advocacy is a commercial output, not a nice-to-have.\n, • Intervene before customers tell you there's a problem You will work from a live health score across your book, identifying risk signals before they become churn conversations. You will own the save motion end-to-end — diagnosing root cause, designing the intervention, and closing the recovery — with pre-approved commercial authority to act without escalation.\n, • Raise the bar for how we do CS You will be expected to contribute to the playbook, not just execute it — flagging what is not working, proposing improvements, and helping build the model as we scale. The best CSMs here will leave fingerprints on how the function operates, not just on their own book.\n, • Marketing & Product You will need to align with our Marketing & Product teams both local & global to surface opportunities via Product Marketing and to provide insights to our Product teams that represent requests from our highest value customers. \nThis will include \n\n • Directly leading, coaching, and developing the UK CS (including Customer Success Managers, Partner Success Specialists, Hiring Support Specialists and Customer Growth consultants), establishing a high-performance, output-focused culture.\n, • Designing, implementing, and executing proactive account development plans, QBR cadences, and robust risk-reporting playbooks that separate ‘Risk of Churn’ from ‘Actual Churn’.\n, • Identifying and acting on commercial whitespace across our SME customer base, maximizing the monetization of new product features and modular updates.\n, • Partnering with UK Sales, Marketing, Onboarding, Product and Support teams to build a seamless customer journey and capture high-growth regional opportunities.\n, • Working closely with UK Enablement to identify team product capability gaps and quickly execute training on rapid product updates.\n, • Managing team performance objectively and independently to ensure absolute alignment with our high-performance culture and strategic direction. \nWho you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring\n \n \n\n • Proven people-leadership experience managing a Customer Success or Account Management team within B2B SaaS (HR, Payroll, recruitment Tech is an advantage)\n, • Demonstrated track record running a team with quota-bearing expansion targets, owning commercial metrics such as NRR and NPS\n, • Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units.\n, • Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health.\n, • Fast learning agility with the ability to rapidly understand a complex, frequently updated SaaS product.\n, • You will have great interpersonal skills as well as a strong bias towards excellent client service coupled with business outcomes. \nWhat we can offer At Employment Hero, we don’t just talk about a better way to work. We live it.\n \n Joining Employment Hero Means You’ll \n\n • Competitive Compensation: A highly competitive base salary and a rewarding, performance-based commission structure tied to regional retention and expansion metrics.\n, • Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.\n, • Be trusted to own your work, make decisions, and have a real impact from day one.\n, • Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.\n, • Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.\n, • Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.\n, • Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.\n, • Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, for our upcoming gathering. \nPrivacy and AI Notices We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Why apply for this role? \n\n • Fully remote opportunity, offering genuine flexibility\n, • Growing and ambitious Tax team with strong advisory focus\n, • Work closely with the Tax Director as a key member of the advisory team\n, • Broad exposure across Private Client and Corporate Tax\n, • Diverse portfolio of OMBs, high net worth individuals and corporate groups\n, • Opportunity to work on complex tax planning, restructuring and advisory projects\n, • Significant involvement in drafting high-quality technical advice reports\n, • Trusted right-hand support to the Tax Director across client delivery and workflow\n, • Strong client-facing responsibility and opportunity to build trusted adviser relationships\n, • Genuine opportunity to contribute to the development of a growing tax function\n\n \n "I'm working with a growing Tax team who are looking to recruit an experienced CTA-qualified Tax Manager to work closely with their Tax Director, providing high-quality advisory support across a diverse portfolio of OMBs, high net worth individuals and corporate groups." \n \n About the Job \n Working closely with the Tax Director, the Tax Manager will be responsible for assisting with and completing the following duties... \n\n • Support the Tax Director with the preparation and delivery of high-quality tax advice across Private Client and Corporate Tax.\n, • Act as a key point of contact within the team, helping to manage workflow and drive advisory projects through to completion.\n, • Prepare clear, commercially focused and technically accurate tax advice reports.\n, • Advise OMBs and their owners on a broad range of tax planning and restructuring matters.\n, • Support Private Client advisory work including IHT planning, CGT advice and income extraction planning.\n, • Assist with Corporate Tax planning including restructurings, group reorganisations, demergers and purchases of own shares.\n, • Provide advice around remuneration planning, share schemes, ERS reporting and ATED where relevant.\n, • Prepare HMRC clearances and supporting documentation for complex planning assignments.\n, • Undertake detailed technical research and apply findings to specific client scenarios.\n, • Act as a technical point of contact for colleagues across the wider business where required.\n, • Liaise directly with clients and internal teams to gather information and ensure timely delivery of advisory work.\n, • Support the Tax Director with strategic planning assignments and wider client projects.\n, • Assist with complex compliance work, disclosures and HMRC enquiries during busy periods.\n, • Contribute to the development of internal technical knowledge, processes and best practice.\n, • Maintain a strong understanding of changes to UK tax legislation, HMRC guidance and relevant case law.\n, • Work collaboratively with other departments to deliver a holistic approach to client advice.\n\n \n Previous experience \n\n • CTA qualified with relevant post-qualification experience gained within a professional practice environment.\n, • Strong UK tax advisory experience, ideally covering both Private Client and Corporate Tax matters.\n, • Alternatively, strong specialist experience across Private Client advisory or Corporate Tax planning.\n, • Proven experience advising OMBs, business owners, high net worth individuals and/or corporate groups.\n, • Strong experience drafting technically robust and commercially focused tax advice reports.\n, • Good technical knowledge across areas including IHT, CGT, income extraction and corporate restructuring.\n, • Experience researching complex tax legislation and applying technical findings to practical client scenarios.\n, • Experience with corporate clearances, share schemes, remuneration planning, demergers, purchase of own shares, ERS reporting or ATED would be advantageous.\n, • Strong written and verbal communication skills, with the ability to explain complex tax matters clearly.\n, • Excellent attention to detail and a high standard of technical accuracy.\n, • Strong organisational skills with the ability to manage multiple advisory projects and competing deadlines.\n, • Commercially minded with a genuine focus on delivering practical solutions for clients.\n, • Confident working closely with senior stakeholders and acting as a trusted adviser to clients.\n, • Hands-on approach with the willingness to support on compliance, disclosures and HMRC enquiries when required.\n, • Ambitious and motivated to develop within a growing advisory-focused Tax team.\n, • Comfortable working remotely and managing workload independently while collaborating effectively with colleagues.\n\n \n For further information on this opportunity or if you are considering the next step in your career, get in touch with Alex Corley at HireIQ in complete confidence.

Role: Technical Support Team Manager \n Location: Aberford, Leeds, LS25 \n Hybrid: 3 days in the office \n Salary: £45,000 - £50,000 + Bonus + PMI + Pension \n \n As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. \n \n OUR DREAM \n We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. \n \n OUR PEOPLE & WAYS OF WORKING \n At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. \n \n THE ROLE IN SHORT \n The Tech Support Team Manager within MICHELIN Connected Fleet leads a team of Tech Support Agents, ensuring the day-to-day delivery of high-quality, technically excellent support to our customers. Acting as the bridge between front-line agents and the Head of Technical Support, this role owns team performance, coaching and development, workload management, and the quality of every resolution - translating department strategy into consistent, right first-time execution on the ground. You will be the escalation point for complex technical issues, a mentor for the team's growth, and a driver of continuous improvement, all while ensuring customers - from van driver to company director - receive a great experience, measured through NPS. \n \n WHAT WILL I BE DOING: \n \n Leadership & Team Management: \n\n • Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular 1:1s, team meetings and performance reviews\n, • Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels\n, • Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team\n, • Recognition & engagement: Foster a positive, high-performing team culture, recognising achievements and addressing performance concerns promptly and fairly\n\n \n Technical Oversight: \n\n • Escalation point: Act as the first point of escalation for complex or sensitive technical issues, providing hands-on support and guidance to agents\n, • Quality of resolution: Review case quality and right first-time outcomes, coaching agents to improve technical accuracy and customer communication\n, • Knowledge maintenance: Keep the team's technical knowledge current on MCF's solutions, working closely with Product, Technical Support Level 2, Engineering and Enablers on recurring or emerging issues\n\n \n Operational Excellence: \n\n • SLA management: Monitor team performance against SLAs and KPIs, taking corrective action where targets are at risk\n, • Reporting: Provide regular reporting and insight to the Head of Technical Support on team performance, case trends and risks\n, • Systems & compliance: Ensure the team maintains accurate, timely updates in internal systems and adheres to documented processes\n\n \n Continuous Improvement: \n\n • Trend analysis: Identify recurring issues and feed insights into process, product and knowledge base improvements\n, • Process adherence: Work with the Process & Quality team to refine SOPs and ensure the team's consistent application of them\n, • Knowledge base: Contribute to and maintain a best-in-class, interactive knowledge base for the team\n\n \n Stakeholder Collaboration: \n\n • Head of Technical Support: Partner closely to translate department strategy into team objectives and daily execution\n, • Service Planning: Work with Service Planning to ensure workload is prioritised by segment and routing is effective\n, • Cross-functional teams: Liaise with Sales, Product and Engineering/Enablers to ensure the team is briefed on new products, processes and issues\n\n \n TO BE SUCCESSFUL YOU WILL LIKELY HAVE: \n \n\n • 3-5 years' leadership experience in a technical support or customer service environment, including leading, supervising and mentoring high performing teams\n, • Strong technical understanding of fleet management/telematics solutions, or a comparable technical product\n, • A track record of coaching individuals to improve performance and technical capability\n, • Strong customer orientation with an ability to manage escalations and difficult situations calmly and effectively\n, • Experience monitoring and reporting against SLAs and KPIs\n, • Strong relationship skills to relate with stakeholders and achieve win-win ways of working\n, • Able to communicate written and verbally with internal and external customers\n, • Able to take initiative to keep own skills up to date and to maintain awareness of current technology developments\n, • Adaptive to different cultures and realities, adjusting processes as needed\n, • High level of awareness, both self and business, to ensure all facets of a project is being taken into consideration\n, • Strong influencing skills\n, • Highly results orientated, with the ability to understand customer needs, manage customer expectations and diffuse difficult situations\n\n \n Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Job Title: Project Manager -Network Security Improvements \n Location: Leeds, you will need to be onsite 4 days in a week. \n Duration: 6 months \n Description: \n Job Purpose \n The Project Manager will be responsible for planning, coordinating and delivering a number of Network Security Improvements. \n \n Key Responsibilities \n\n • Defining the business case and Project scope.\n, • Lead end-to-end project management delivery of a network security improvement project covering Internet Security policy review, Wi-Fi/SSID enhancements and Zero Trust Network Architecture (ZTNA) alignment, ensuring delivery within agreed scope, budget and timelines.\n, • Develop and maintain project plans, timelines, risk logs, and status reports.\n, • Coordinate activities across technical teams, SMEs, and business units.\n, • Develop and maintain Project finances, including budget updates, invoice tracking and forecasting.\n, • Work with Business Analysts to validate and manage requirements, dependencies, and change impacts.\n, • Support Service Enablement and User Adoption functions to manage the service transition planning and business readiness.\n, • Identify and manage risks, issues, and interdependencies throughout the migration process.\n, • Report on progress to Senior stakeholders and escalate issues where appropriate.\n, • Ensure governance, documentation, and project controls are in place and followed.\n\n \n Key Deliverables \n\n • Project scoping.\n, • Detailed migration/delivery project plans and tracking of milestones.\n, • Financial tracker.\n, • Project status reporting.\n, • Risk and issue management with clear mitigation plans.\n, • Service acceptance and handover documentation.\n, • Stakeholder communications and readiness planning.\n\n \n Personal Requirements Experience \n\n • Experienced in delivering and enhancing network security Internet Security policies,\n, • Wi-Fi/SSID enhancements and an understanding of Zero Trust Network Architecture (ZTNA) principles and experience aligning network/security controls with a ZTNA strategy, including identity-based access, least privilege and segmentation.\n, • Experience working with outsourcing partners and third-party vendors.\n, • Strong track record in end-to-end project delivery within medium to large organisations.\n, • Experience in developing and maintain Project finances and forecasting.\n, • Experience working with cross-functional teams including SMEs, business analysts, and technical teams.\n\n Skills & Competencies \n\n • Strong project planning and coordination skills.\n, • Excellent communication and stakeholder engagement abilities.\n, • Risk, issue, and dependency management.\n, • Ability to work under pressure and manage competing priorities.\n, • Comfortable working in structured project environments (e.g., Agile, Waterfall, Hybrid).\n\n Tools & Methodologies \n\n • Proficiency in Project Management methodologies such as PRINCE, Agile.\n, • Proficiency in project management tools such as MS Project, Jira, Confluence, Shibumi.\n, • Familiarity with ITIL processes.\n, • Competence in producing project documentation and reports in MS Office.\n, • Desirable\n, • Basic understanding of firewalls, security policies, VPNs, zero-trust architecture, access controls and encryption.\n, • Basic understanding of vulnerability remediation processes and procedures\n, • Familiarity with standards like ISO 27001, NIST or CIS controls to guide project alignment.\n, • Exposure to ITIL environments and service management principles.\n, • Experience in managing both technical and business change.\n

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching, we’ve grown from startup to global scale, reaching double-unicorn status and building a presence across multiple countries, with even more growth ahead. We now serve hundreds of thousands of SMEs, pay millions of employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. • We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?, • We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy, • We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale, • We Live by Our Values - we role model our values at all times, • We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. You will lead our regional team to protect and expand our customer portfolio while shifting our operational focus from reactive support to proactive, commercially-driven revenue growth. Your key focus areas will be • Own the revenue trajectory of your book You will carry a Net Revenue Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion. This is not a relationship-management role — you are expected to retain, grow, and be measured on the commercial outcome of every account you manage., • Turn adoption into advocacy You will drive measurable product embedding across your portfolio — moving customers from go-live to active across the Employment Hero Platform — and convert the highest-performing accounts into referenceable advocates, case studies, and referral sources. Advocacy is a commercial output, not a nice-to-have., • Intervene before customers tell you there's a problem You will work from a live health score across your book, identifying risk signals before they become churn conversations. You will own the save motion end-to-end — diagnosing root cause, designing the intervention, and closing the recovery — with pre-approved commercial authority to act without escalation., • Raise the bar for how we do CS You will be expected to contribute to the playbook, not just execute it — flagging what is not working, proposing improvements, and helping build the model as we scale. The best CSMs here will leave fingerprints on how the function operates, not just on their own book., • Marketing & Product You will need to align with our Marketing & Product teams both local & global to surface opportunities via Product Marketing and to provide insights to our Product teams that represent requests from our highest value customers. This will include • Directly leading, coaching, and developing the UK CS (including Customer Success Managers, Partner Success Specialists, Hiring Support Specialists and Customer Growth consultants), establishing a high-performance, output-focused culture., • Designing, implementing, and executing proactive account development plans, QBR cadences, and robust risk-reporting playbooks that separate ‘Risk of Churn’ from ‘Actual Churn’., • Identifying and acting on commercial whitespace across our SME customer base, maximizing the monetization of new product features and modular updates., • Partnering with UK Sales, Marketing, Onboarding, Product and Support teams to build a seamless customer journey and capture high-growth regional opportunities., • Working closely with UK Enablement to identify team product capability gaps and quickly execute training on rapid product updates., • Managing team performance objectively and independently to ensure absolute alignment with our high-performance culture and strategic direction. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring • Proven people-leadership experience managing a Customer Success or Account Management team within B2B SaaS (HR, Payroll, recruitment Tech is an advantage), • Demonstrated track record running a team with quota-bearing expansion targets, owning commercial metrics such as NRR and NPS, • Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units., • Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health., • Fast learning agility with the ability to rapidly understand a complex, frequently updated SaaS product., • You will have great interpersonal skills as well as a strong bias towards excellent client service coupled with business outcomes. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero Means You’ll • Competitive Compensation: A highly competitive base salary and a rewarding, performance-based commission structure tied to regional retention and expansion metrics., • Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes., • Be trusted to own your work, make decisions, and have a real impact from day one., • Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise., • Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career., • Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create., • Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth., • Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, for our upcoming gathering. Privacy and AI Notices We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Development Manager – Visualfiles required Location: Scotland – hybrid, minimum 2 days per week in the office Salary: £70,000–£75,000 Team: circa.7 developers and technical specialists We're recruiting an experienced Development Manager to lead a multi-disciplinary development team responsible for business-critical applications and services within a major global professional services organisation. This is a genuine blend of people leadership, delivery management and technical oversight. Approximately 60–70% of the role is focused on leadership and delivery, with the remaining 30–40% providing technical involvement and direction. The team works across Visualfiles/Everyfile and .NET solutions, alongside a growing programme of automation, process improvement and AI-enabled initiatives. The role You'll lead a team of around seven developers and technical specialists, with responsibility for both their development and the successful delivery of multiple concurrent workstreams. Key responsibilities include: • Leading, coaching and developing a multi-disciplinary software development team., • Managing delivery across projects, enhancements and BAU/production support., • Prioritising competing workstreams and managing delivery risks and dependencies., • Providing technical direction and supporting complex technical decisions., • Overseeing Visualfiles/Everyfile and .NET-related development activity., • Managing releases, testing, governance and change controls., • Driving improvements across development processes, tooling and ways of working., • Supporting automation, workflow optimisation and AI-related initiatives., • Working closely with technology and business stakeholders to understand priorities and communicate delivery progress., • Managing relationships with relevant third-party suppliers and development partners. What we're looking for The core requirement is someone who can lead a software development team and deliver effectively across multiple competing priorities. You'll ideally demonstrate: • Previous software development team leadership or management experience., • Strong delivery/project management capability., • Experience balancing project work with BAU and production support., • Experience managing multiple concurrent development workstreams., • Strong stakeholder management and communication skills., • Experience working within Agile delivery environments., • Enough technical credibility to challenge, guide and support experienced developers. Visualfiles experience is highly desirable and will be particularly attractive, but it isn't an absolute requirement for an otherwise strong Development Manager. Exposure to the following would also be useful: • Visualfiles / Everyfile., • .NET / C# development environments., • Case or matter management systems., • Legal, professional services or another regulated environment., • Automation and process improvement., • AI-enabled development initiatives. The opportunity You'll be joining at an interesting point for the development function, with a combination of established business-critical systems and newer initiatives around automation, process improvement and AI. This isn't purely a hands-off management role. You'll need enough technical understanding to provide direction, support difficult decisions and engage credibly with developers, while your primary responsibility remains leading the team and ensuring work gets delivered. The role is a replacement for an established Development Manager position and is considered an important appointment within the wider technology function. Working arrangements The role is based in Scotland, with a minimum of two days per week in the office and the remainder available for home working. Salary: £70,000–£75,000. There may be scope to consider a particularly strong candidate above this level, subject to additional approval. If you're currently a Development Manager, Software Development Manager, Technical Development Manager or Development Team Lead with strong people and delivery experience — particularly if you have worked with Visualfiles — we'd be interested in speaking with you.

Insolvency Manager Corporate Restructuring & Recovery (Liverpool) Salary: £50,000 £65,000 + bonus (DOE) Location: Leeds (hybrid working available) Job type: Permanent, full-time A respected restructuring and insolvency team in Leeds is expanding and is looking to appoint an Insolvency Manager to take a lead role across a varied corporate caseload. This position offers genuine autonomy, exposure to high-quality work, and a clear route for progression within a stable, high-performing team. The opportunity This is a hands-on management role where youll be trusted to oversee appointments from early stages through to closure, while also acting as a key point of contact for stakeholders and supporting the wider teams delivery. What youll be responsible for Taking day-to-day ownership of a corporate portfolio including CVLs, MVLs and Administrations (and related workstreams) Driving case strategy, planning key milestones, and keeping matters progressing efficiently Leading stakeholder management: directors, creditors, lenders, solicitors, agents and introducers Overseeing investigations, asset realisations, and ensuring statutory compliance throughout the lifecycle of cases Reviewing work produced by junior colleagues and providing guidance to improve quality and consistency Supporting the senior team and IPs with more complex matters, reporting, and internal process improvement What were looking for Strong background in corporate insolvency with demonstrable experience running cases end-to-end Comfortable managing priorities, leading case progression, and handling stakeholder expectations professionally Prior experience operating at Assistant Manager/Manager level (or senior administrator ready to step up) Good technical understanding of insolvency procedures and compliance requirements CPI/JIEB is advantageous but not essential Whats on offer Competitive salary with bonus structure Hybrid working options and flexible approach depending on the team Supportive leadership, modern systems, and a professional environment Clear progression and development support TPBN1_UKTJ

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Job Function: Quality Job Sub Function: Quality Systems Job Category: Professional All Job Posting Locations: Leeds, West Yorkshire, United Kingdom Job Description: DePuy Synthes is recruiting for position, located in MA Raynham , FL Palm Beach Gardens, ,IN Warsaw , NJ Raritan. Alternate Hybrid locations may be considered at Leeds ,UK or Loughbeg, Ringaskiddy; Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): MA Raynham : Requisition Number: R-094623 St. Anthony's Road, Leeds, UK - Requisition Number: R-095616 Loughbeg, Ringaskiddy - Requisition Number: R-095618 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. The Manager, Compliance Risk Management is a Quality Assurance leadership role responsible for identifying, assessing, and managing compliance risks across DePuy Synthes operations. This role plays a key part in ensuring adherence to quality system requirements and regulatory expectations while enabling business execution. The position partners closely with Quality, Regulatory, Manufacturing, Supply Chain, and other cross‑functional teams to proactively manage risk, support inspections, and strengthen a culture of quality and compliance. • Lead compliance risk management activities, including identification, assessment, mitigation, and monitoring of quality and regulatory risks., • Develop and maintain risk management processes aligned with quality system and regulatory requirements., • Partner with cross‑functional teams to integrate risk‑based thinking into operational and quality decision‑making., • Support internal and external audits and inspections by preparing risk assessments, documentation, and responses., • Analyze trends, metrics, and quality data to identify emerging compliance risks and improvement opportunities., • Provide guidance and training on compliance risk management principles and quality system expectations., • Ensure effective documentation and reporting of compliance risks and mitigation actions., • Drive continuous improvement initiatives to enhance compliance risk processes and overall quality system effectiveness., • Communicate risk status, priorities, and recommendations to Quality and business leadership. Education Bachelor’s degree required in engineering, life sciences, or a related technical discipline. Advanced degree preferred. • 6–8 years of progressive experience in Quality Assurance, Compliance, or Risk Management within a regulated industry (medical device preferred)., • Strong knowledge of quality systems, compliance risk management, and regulatory expectations., • Experience supporting audits, inspections, and compliance‑related activities., • Demonstrated ability to assess risk, analyze data, and translate findings into actionable recommendations., • Proven ability to work effectively in cross‑functional and matrixed environments., • Strong written and verbal communication skills, with the ability to influence and engage stakeholders., • Preferred: Experience in medical device quality systems and global regulatory environments., • Prior people leadership or project leadership experience., • Experience with risk management tools, methodologies, and quality metrics., • Demonstrated success driving continuous improvement initiatives., • Familiarity with FDA, ISO, and other applicable quality and regulatory standards., • Analytical Reasoning, • Analytics Dashboards, • Collaboration, • Compliance Management, • Data Gathering and Analysis, • Data Quality, • Incident Management, • Performance Measurement, • Process Improvements, • Quality Control (QC), • Quality Management Systems (QMS), • Quality Services, • Quality Standards, • Risk Management, • System Integration, • Systems Analysis, • Tactical Planning, • Technical Credibility, • Languages: English required., • Travel: Moderate, primarily domestic., • Certifications: Quality or compliance‑related certification (e.g., ASQ, RAC) preferred. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected under federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Do Not Sell or Share My Personal Information Limit the Use of My Personal Information #J-18808-Ljbffr

We have an exciting opportunity for a Bid Manager in Leeds or Manchester to join a growing team of win professionals who work closely with technical colleagues across the business to secure new projects and drive growth. Although based in a local office, the individual will work as part of a wider bidding team that supports opportunities across their geographic region, they will also be an integral part of a likeminded community of bid managers, coordinators and writers who are sharing best practice and driving improvement across the UK. In this role, you will work with client-facing teams to develop winning strategies for their pipeline, manage the bidding process throughout the tender window, and contribute to the writing of compelling and convincing responses. Ridge is a growing built environment consultancy that helps clients create better, more sustainable places for people to live, learn, work and play. We are committed to delivering outstanding service and providing our people with the support, opportunities and environment they need to thrive. What You'll Do: As a Bid Manager, you will take ownership of the bid process and play a key role in helping Ridge win new business opportunities. You will: Oversee and lead the end-to-end process of developing, preparing and submitting bids to win new projects - from pipeline planning, through proposal submission and interview, to lessons learnt Facilitate pre-bid activities to research clients, competitors and market trends as we understand and improve our position - developing bid strategies and win themes that maximise our success Undertake early bid / no bid meetings with leaders to review our appetite and right to win - and participating in commercial risk assessment and approval gateways before submission Review tender documentation to understand all inclusion requirements – agreeing and promoting a clear proposal plan to drive the delivery of each submission in line with compliance and deadlines Assemble and lead a cross-functional bid team of contributors as we bring together timely inputs from sector / client leads, technical specialists, subject matter experts and senior stakeholders Drive communication across the team (inc kick off, workshops, stand-ups etc) – a common understanding of timescales, evaluation criteria and deliverables through clear work allocations See that a clear plan is in place for compelling high-quality responses through storyboarding, writing and review – setting a writing framework, coaching authors and personally drafting answers Review and edit inputs prepared by others to see that our content is presented in an accurate, professional, concise and consistent manner – delivering compelling bids which maximise our scores Manage the coordination of materials into a completed format – liaising with other members of the team (eg designers) in the production of the final submission and its timely upload / delivery Liaise with clients as appropriate (and guide those in client-facing roles) as we respond to queries and prepare to participate in post submission discussions, presentations and negotiations Lead post-submission lessons learnt reviews (based on internal and external feedback) to identify opportunities to improve - seeing that these are shared and cascaded to benefit future pursuits Support the development and maintenance of case studies, project examples, CVs and other relevant bid content as part of an ongoing knowledge management approach Monitor bid performance and contribute to the continuous improvement of our work-winning approach by collaborating with colleagues to identify best practice and implement changes Upskill employees - training all new staff involved in bid production activities, as well as educating and sharing knowledge with account / technical teams in relation to bid production best practice To succeed in this role, you'll have: Understanding and experience of public and / or private sector procurement processes Experience within the construction, engineering, property or consultancy sectors would be beneficial Experience in a Bid Manager, Senior Bid Writer, Senior Bid Coordinator or similar work-winning role Experience managing complex bid submissions from opportunity identification through to submission Strong project management and organisational skills - with the ability to manage multiple deadlines Excellent writing, editing and proofreading skills with a focus on attention to detail The ability to communicate technical information in a clear, persuasive and engaging way Commercial awareness and an understanding of successful bidding strategies Strong critical thinking skills – curiosity and the ability to ask questions and constructively challenge The ability to perform well under pressure and meet challenging deadlines A proactive and collaborative approach, with the confidence to influence stakeholders at all levels Qualifications: APMP certification or an equivalent bid management qualification would be advantageous Wider proposal and behavioural training - eg Shipley, Miller Heiman, Mindflick etc Strong Microsoft Office skills, including Word and PowerPoint Experience using Adobe InDesign would be advantageous Proficiency in relevant software / systems (CRM, knowledge management, AI etc) TPBN1_UKTJ

hackajob is partnering directly with LexisNexis to hire for this role. Are you passionate about building strong client relationships and helping customers achieve more value from the solutions they use? Do you enjoy identifying growth opportunities, influencing outcomes, and delivering commercial success in a customer-focused environment? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role As a Client Manager, you will be responsible for growing revenue from existing customers within a defined customer group through high-quality account management. You will build strong customer relationships, identify opportunities to expand product usage, and help customers realize the value of LexisNexis solutions while contributing to retention and revenue growth. Responsibilities Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities Identifying account issues, needs and demonstrate the business value of Lexis Nexis products Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions Educating customers with thought leadership and expert market knowledge Requirements Be results and target driven with a self-motivated aptitude Have excellent communication skills essential, as well as time management and planning Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities Have experience working within a B2B sales/customer service environment and retaining and growing customers Possess the ability to work in a team environment and collaborate with other departments Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. TPBN1_UKTJ

Job Title: Procurement manager Location: Hybrid 60% on site (Manchester/ Leeds/ Blackpool / LEEDS is preference) Contract Duration: Until 31/3/27 Daily Rate: £600/day (Umbrella) IR35 Status: Inside IR35 Supporting both BAU external resource management and a strategic resourcing programme running through to Summer 2028. Split across operational procurement and programme-based procurement activity. BAU team of 10, Programme team of 3. Key Requirements Strong end-to-end procurement and sourcing experience. Experience delivering procurements under PA2023 (Procurement Act 2023) and PCR 2015 regulations. Proven contract management experience. Experience with strategic supplier engagement and supplier relationship management. Ability to work closely with Legal, Finance and key business stakeholders to ensure compliant procurement activity. Exposure to business case development and governance processes, ideally within central government environments. Experience running further competitions through frameworks, particularly CCS/GCF-style frameworks. Strong sourcing capability is essential. Desirable Experience Central Government procurement experience preferred. Experience procuring digital services and digital specialists/resources. Professional Services category experience desirable but not essential. Knowledge of national training and implementation relating to the Procurement Act 2023. Key Experience and Skills: Experience supporting external resourcing, contingent labour, recruitment, or workforce-related commercial activities. Knowledge of public sector procurement, commercial governance, and framework agreements. Experience in contract and supplier relationship management, including monitoring supplier performance and service delivery. Ability to analyse workforce and commercial data to identify trends, risks, and opportunities for improvement. Strong stakeholder management skills, with the ability to build productive relationships across business areas and with external suppliers. Experience coordinating complex programmes or projects, balancing strategic priorities with BAU delivery. Excellent communication skills, with the ability to present information and recommendations clearly to a range of audiences. Strong organisational and planning skills, managing multiple priorities and tight deadlines effectively. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word. Commercial awareness, problem-solving capability, and a continuous improvement mindset. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)

Job Title: Associate | Associate Director of Town Planning Location: Leeds Salary: £60,000/£70,000 Penguin Recruitment is delighted to be supporting a leading planning consultancy with the appointment of an experienced planning professional at Associate to Director level to lead and grow their presence in Leeds. This is a rare opportunity for an ambitious planning professional to take ownership of a regional presence, develop new business, build strong client relationships and play a key role in shaping the future growth of the team. The successful candidate will be based from a shared office space in Leeds, working independently while remaining closely connected to the wider planning team and benefiting from access to junior resource and expertise across the business. Regular travel to offices in Kent and London will also be required. This position would suit a self-starter who enjoys building something from the ground up and is confident representing a consultancy at client meetings, networking events and industry gatherings. Key responsibilities Lead and represent the consultancy across Leeds and the wider Yorkshire region. Provide high-quality planning advice and deliver a range of planning projects for clients. Identify, develop and secure new business opportunities and client instructions. Attend networking events, industry meetings and client meetings to raise the profile of the business. Build and maintain strong relationships with local authorities, consultants, developers and other key stakeholders. Develop the Leeds presence and, over time, help build the case for and recruit additional team members. Manage your workload autonomously while working collaboratively with the wider planning team. Travel periodically to Kent and London for team meetings, collaboration and wider business activities. Contribute to the company's profile through networking, speaking opportunities, articles and involvement with relevant professional bodies.About you Essential: Proven experience working within a private planning consultancy. Strong knowledge of the Leeds/Yorkshire planning market. Existing relationships and connections across Leeds and the wider Yorkshire region. Familiarity with relevant local authorities and key stakeholders. A self-starter who is comfortable working independently and managing their own workload. Confident representing a consultancy at client meetings, networking events and industry gatherings. Commercially minded with a proven ability to develop and maintain client relationships. Able to commute to Leeds regularly and willing to travel to Kent and London periodically.Desirable: Chartered membership of the RTPI or working towards chartership. Experience of working within or alongside a local authority. Existing experience of business development and winning new instructions. A track record of mentoring, managing or developing junior planning professionals.What's on offer Associate to Director-level opportunity, with the position and package tailored to the successful candidate's experience. The opportunity to lead and develop a new regional presence. Significant autonomy and responsibility from day one. Access to support, expertise and resources from an established wider planning team. Opportunity to build and grow a Leeds-based team over time. Excellent scope for career progression and business development. A varied workload and the opportunity to play a key role in the continued growth of the business.Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Efan Thomas on (url removed)

Job Title: Associate | Associate Director of Town Planning Location: Leeds Salary Expectations: £65-80,000 Penguin Recruitment is delighted to be supporting a leading planning consultancy with the appointment of an experienced planning professional at Associate to Director level to lead and grow their presence in Leeds. This is a rare opportunity for an ambitious planning professional to take ownership of a regional presence, develop new business, build strong client relationships and play a key role in shaping the future growth of the team. The successful candidate will be based from a shared office space in Leeds, working independently while remaining closely connected to the wider planning team and benefiting from access to junior resource and expertise across the business. Regular travel to offices in Kent and London will also be required. This position would suit a self-starter who enjoys building something from the ground up and is confident representing a consultancy at client meetings, networking events and industry gatherings. Key responsibilities: Lead and represent the consultancy across Leeds and the wider Yorkshire region. Provide high-quality planning advice and deliver a range of planning projects for clients. Identify, develop and secure new business opportunities and client instructions. Attend networking events, industry meetings and client meetings to raise the profile of the business. Build and maintain strong relationships with local authorities, consultants, developers and other key stakeholders. Develop the Leeds presence and, over time, help build the case for and recruit additional team members. Manage your workload autonomously while working collaboratively with the wider planning team. Travel periodically to Kent and London for team meetings, collaboration and wider business activities. Contribute to the company's profile through networking, speaking opportunities, articles and involvement with relevant professional bodies.About you Essential: Proven experience working within a private planning consultancy. Strong knowledge of the Leeds/Yorkshire planning market. Existing relationships and connections across Leeds and the wider Yorkshire region. Familiarity with relevant local authorities and key stakeholders. A self-starter who is comfortable working independently and managing their own workload. Confident representing a consultancy at client meetings, networking events and industry gatherings. Commercially minded with a proven ability to develop and maintain client relationships. Able to commute to Leeds regularly and willing to travel to Kent and London periodically.Desirable: Chartered membership of the RTPI or working towards chartership. Experience of working within or alongside a local authority. Existing experience of business development and winning new instructions. A track record of mentoring, managing or developing junior planning professionals.What's on offer: Associate to Director-level opportunity, with the position and package tailored to the successful candidate's experience. The opportunity to lead and develop a new regional presence. Significant autonomy and responsibility from day one. Access to support, expertise and resources from an established wider planning team. Opportunity to build and grow a Leeds-based team over time. Excellent scope for career progression and business development. A varied workload and the opportunity to play a key role in the continued growth of the business.Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Sophie Ferguson on (phone number removed) or (url removed)

Business Development Manager – Education Services 2 Days per week in Leeds Office About the Role We are seeking an experienced and commercially focused Business Development Manager to lead the growth and development of our Ofsted-regulated Education Services. The successful candidate will have a strong background in specialist education, SEND provision, commissioning, and referral management, with extensive experience working alongside Local Authorities, commissioners, and multi-agency professionals. You will possess a thorough understanding of EHCP processes, placement commissioning, education funding pathways, and the wider education and children’s services landscape. This strategic role is integral to driving occupancy across our education settings, managing referral and placement activity, developing commissioner relationships, and identifying sustainable growth opportunities that support positive outcomes for children and young people. Working closely with operational leaders, school leadership teams, and executive stakeholders, you will play a key role in increasing referrals, securing placements, strengthening local authority partnerships, and ensuring our services remain compliant, responsive, and aligned to sector needs. The Role Strategic Business Development Lead the business development strategy across our specialist education services to achieve sustainable growth and occupancy targets. Partner with Regional Directors, Headteachers, and Operational Leaders to align business development activity with service capacity and educational outcomes. Identify market opportunities, emerging commissioning priorities, and regional demand trends. Develop strategic growth plans that support both operational delivery and long-term organisational objectives. Provide market intelligence and commissioner insights to inform service development and expansion opportunities. Referrals, Placements & Occupancy Management Lead and oversee the end-to-end referrals and placements process across all education settings. Manage high-volume referral pipelines, ensuring timely assessment, review, and placement decision-making. Build effective relationships with SEN Teams, SEND Case Officers, Commissioning Teams, and Placement Panels to maximise referral opportunities. Ensure all placements are appropriately matched to individual learner needs, EHCP outcomes, and available provision. Monitor referral conversion rates, occupancy levels, waiting lists, and placement trends to identify opportunities for growth and improvement. Work collaboratively with school leaders to maintain optimal occupancy levels whilst ensuring quality and suitability of placements. Commissioning & Local Authority Partnerships Develop and maintain strong relationships with Local Authority Commissioners, SEND Commissioners, Education Placement Teams, and wider stakeholder networks. Act as a key point of contact for commissioning discussions, placement negotiations, and strategic partnership development. Promote services through commissioner engagement, provider events, networking forums, and sector meetings. Support participation in commissioning frameworks, approved provider lists, procurement opportunities, and tender submissions. Maintain an in-depth understanding of local authority commissioning priorities and funding arrangements. Market Development & Growth Identify, develop, and secure new business opportunities across specialist education, SEND, and children’s services sectors. Conduct market analysis and competitor reviews to support service positioning and strategic decision-making. Develop targeted engagement plans to increase awareness of services amongst commissioners and referral partners. Support new service mobilisation and expansion opportunities through market research and stakeholder engagement. Compliance & Regulatory Leadership Maintain expert knowledge of Ofsted regulations, SEND legislation, EHCP requirements, and commissioning frameworks. Ensure all placement activity and business development practices remain compliant with regulatory and contractual requirements. Provide guidance to operational teams regarding sector developments, legislative changes, and commissioning expectations. Support continuous improvement initiatives that strengthen service quality and outcomes. Reporting & Performance Management Develop and deliver comprehensive weekly and monthly performance reports for Executive Teams, Managing Directors, and the COO, providing insight into: Referral volumes, sources, and conversion rates Occupancy and capacity across all education settings Placement pipelines and forecasted growth opportunities Local authority engagement activity Commissioning opportunities and contract developments Market intelligence and competitor activity Risks, challenges, and strategic growth recommendations About You We are looking for a commercially driven professional who combines strong education sector expertise with excellent relationship-building and commissioning experience. You will have: • Extensive experience in Business Development, Commissioning, Placement Management, or Strategic Growth within specialist education, SEND, or children’s services., • Proven experience working within the education sector, ideally within independent schools, specialist education, alternative provision, or SEND services., • Strong understanding of EHCP processes, SEND legislation, education funding, and placement commissioning., • Demonstrable experience managing referrals, placements, occupancy, and high-volume referral pipelines., • Established relationships with Local Authorities, SEND Commissioners, SEN Teams, Placement Officers, and wider education stakeholders., • Experience participating in commissioning frameworks, procurement exercises, and contract development activities., • Strong commercial awareness with a track record of increasing referrals, occupancy, and revenue growth., • Excellent communication, negotiation, influencing, and stakeholder management skills., • Strong analytical skills with the ability to interpret referral data, market trends, and commissioning intelligence., • Experience supporting service development and growth strategies in response to changing market and commissioner needs., • Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment., • A relevant qualification in Education, Social Care, Business Development, Management, or a related discipline

Occupational Health Advisor Our leading in-house client near to Leeds is looking for an experienced Occupational Health Advisor, to work on a full-time, permanent basis, within their friendly and supportive team. The Role: Full-time Salary of £50k Full OH Remit Case Management Health surveillance Audiometry & Spirometry, Fitness for work assessments Pre-placement medicalsEssential: NMC Registered Nurse OH ExperienceThe successful individual will work as part of a team to deliver an exceptional service to our client and help bring success to the Company. Please don't hesitate in contacting us at Gel Resourcing, and we would be more than happy to give you further details. Please do get in touch, whether you are an OH Technician, OH Nurse, OHA, OH Manager, OH Physio or an OH Physician, as Gel Resourcing focuses on the recruitment of professionals, UK wide, with in the Occupational Health & Wellbeing markets. Being a specialist OH agency has enabled us to become experts in these areas and to offer a quality service to our clients and candidates. Our reputation underlines this, and we have earnt the trust and respect of those in the OH industry. Feel free to pass this advert onto any colleagues who may be interested and suitable, we offer a referral bonus for any newly introduced candidates that successfully secure work via ourselves

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Business Development Manager - Education Services Leeds - Hybrid Salary - circa £55,000 Per Annum Monday to Friday About the Opportunity An established and growing specialist education provider is seeking an experienced, commercially focused Business Development Manager to support the continued growth of its specialist, Ofsted-regulated education services. This is a strategic role focused on referrals, placements, occupancy, commissioner relationships and sustainable growth across specialist education and SEND provision. The successful candidate will have strong experience within specialist education, SEND, commissioning, referral management or children's services, with a proven understanding of Local Authority processes, EHCPs, placement commissioning and education funding pathways. Working closely with senior operational and education leaders, you will play a key role in increasing referrals, securing appropriate placements, developing commissioner relationships and identifying new opportunities for growth. Key Responsibilities: Business Development & Growth Lead business development activity across specialist education services. Identify new market opportunities, commissioning priorities and regional demand. Develop growth plans aligned to capacity, service delivery and organisational objectives. Build awareness and engagement with key referral and commissioning stakeholders.Referrals, Placements & Occupancy Oversee the end-to-end referral and placement process. Manage and develop referral pipelines to maximise occupancy. Build relationships with SEN Teams, SEND Case Officers, Commissioners and Placement Teams. Monitor referral volumes, conversion rates, occupancy, waiting lists and placement trends. Work closely with operational teams to ensure placements are appropriate and sustainable.Local Authority & Commissioner Relationships Develop strong relationships with Local Authorities, SEND Commissioners and education stakeholders. Lead commissioning discussions, placement negotiations and partnership development. Represent the organisation at relevant sector events, forums and networking opportunities. Support commissioning frameworks, approved provider lists, tenders and procurement opportunities.Market Development Identify new business opportunities across specialist education, SEND and children's services. Monitor market trends, competitor activity and regional demand. Develop targeted engagement strategies with commissioners and referral partners. Support new service development, mobilisation and expansion.Performance & Reporting Provide regular reporting to senior leadership on: Referral volumes and conversion Occupancy and capacity Placement pipelines Commissioner engagement Growth opportunities Market and competitor intelligence Risks and recommendationsAbout You: We are looking for someone who combines commercial awareness with genuine sector knowledge and strong stakeholder relationships. You will ideally have: Experience in Business Development, Commissioning, Placement Management or Strategic Growth within specialist education, SEND or children's services. Experience within independent education, specialist education, alternative provision or SEND. Strong knowledge of EHCPs, SEND legislation, education funding and placement commissioning. Experience managing referrals, placements, occupancy and high-volume pipelines. Established relationships across Local Authorities, SEND teams, commissioners and education stakeholders. Experience with commissioning frameworks, procurement or contract development. A proven track record of driving referrals, occupancy, revenue or service growth. Strong commercial, negotiation and influencing skills. Excellent stakeholder management and communication abilities. Strong analytical skills and the ability to turn market data into commercial opportunities. The ability to work strategically while remaining hands-on with business development activity.The Opportunity This is an opportunity to join an organisation with an established specialist education offering and play a key role in its next phase of growth. The successful individual will have the opportunity to influence commercial strategy, develop senior commissioner relationships and directly contribute to increasing referrals, placements and occupancy. For further information, please contact us directly for a confidential discussion. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Bank Housekeeper | Hospital Housekeeper | Spire Leeds Hospital | Private Hospital | Bank | Weekly pay | Flexible working hours | Spire Leeds Hospital is looking for a Housekeeper to carry out housekeeping duties throughout the hospital, on a flexible working basis. You will complete cleaning schedules ensuring rooms are ready to the correct layout. The experienced housekeeper will mainly cover shifts for sickness and annual leave. Working hours Mainly Mon to Fri shifts 5.30pm to 10.30pm Duties and responsibilities: Maintain high standards of cleanliness throughout the hospital in line with the housekeeping and infection control policy Complete the cleaning schedules related to the shift, ensuring that rooms are ready for immediate occupation and public areas are clean Keep in close contact with the Senior Housekeeper and report any concerns regarding housekeeping issues immediately Work in close liaison with the clinical staff, understanding the special needs of the hospital on a day to day basis Responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager Compliance with all Health and Safety at Work regulations including COSHH Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions Quality assurance and patient confidentiality must be maintained at all timesEssential Skills: • Experience in a customer facing environment - Previous housekeeping experience is desired but not essential - Experience working unsupervised and on own initiative, prioritising tasks - A positive and flexible approach to customer service - Good communication skills Benefits:, • Bank colleagues are paid weekly - We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave - Save an average of £50 per month with our free onsite car park - Access to Spire Healthcare pension - Access to Blue Light Card discounts - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing TeamWe commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Group Environmental Manager | Food Manufacturing | Leeds | ~£80,000 + Car Allowance + Excellent Benefits Are you passionate about driving sustainable change in a complex manufacturing environment? Would you like to shape an organisation's journey towards net zero and have a tangible impact on environmental performance? We are looking for an experienced Group Environmental Manager to take ownership of environmental strategy, compliance and improvement across a large manufacturing network. You will work across multiple sites, partnering with site leadership and senior stakeholders to raise environmental standards, strengthen governance and deliver measurable improvements across energy, carbon, waste, water and resource efficiency. The successful candidate will: Lead the Group's environmental strategy, governance and ISO 14001 management system across multiple manufacturing sites. Own environmental compliance and regulatory relationships, working with site teams, auditors, the Environment Agency and other external stakeholders. Develop carbon reporting and reduction programmes, including Scope 1, 2 and 3 emissions, and lead the Group's Net Zero and decarbonisation roadmap. Drive improvements across energy, waste, water and resource efficiency, supporting capital projects and building the business case for environmental investment. Lead environmental performance reporting, ESG requirements and best-practice sharing, using data and KPIs to improve capability and performance across the Group. What we're looking for Strong experience leading environmental performance across a multi-site manufacturing business. Proven experience with ISO 14001, environmental management systems and audit. Practical experience with carbon accounting and Scope 1, 2 and 3 emissions. A track record of delivering measurable improvements across areas such as energy, waste, water, emissions and resource efficiency. Strong analytical skills, with the ability to turn environmental data into clear business actions. A relevant degree or environmental qualification. Join a forward-thinking organisation committed to safety, sustainability, and diversity. Grow your career in a supportive, inclusive culture where you can truly make a difference. For more information or to apply, please contact Sam Tearne at or call (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working hybrid in Leeds, UK, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United Kingdom says it all! We are excited to announce our Recruitment Hiring Days on the 22nd and 23rd of September; this is designed to fast-track the recruitment process and give you a taste of working for TTEC. If you are successful during the initial screening, you will be invited onsite to take an assessment. Candidates who pass the assessment will then proceed to the hiring manager interviews. This is a great opportunity to accelerate your journey to joining our team! What You’ll Do Do you have a passion for helping others and giving them peace of mind? The Customer Service Representative is responsible for all aspects of the customer’s issue, where you’re interacting directly with customers/retailers of the brand to proactively investigate and resolve all cases in a timely manner. You’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Provide an exceptional experience to displeased customers and network partners by showing empathy, understanding, and making informed decisions in a comprehensive, concise, and thorough manner. Assume ownership of their case and ensure all communication is handled promptly and with a high level of professionalism. Communicate with all case stakeholders, including B2C, B2B and internal departments, to ensure a satisfactory outcome to the case. Provide proactive coaching to partners to ensure knowledge gaps are closed. Participate in aged case reviews to ensure the timely resolution and appropriate escalation of cases when necessary. Prioritize effectively and resolve calls efficiently. What You Bring to the Role Customer service experience. Proven track record of turning cases of dissatisfied customers into a positive experience. Excellent time, workload management skills, and the ability to organize and prioritize. Diploma in Mathematics and English language or equivalent, paired with sufficient PC knowledge and applications. Strong interest or working knowledge of cars/commercial vehicles. What You Can Expect Competitive base pay of 12.81 GBP per hour PLUS performance bonuses Hybrid working model with two days onsite and three at home, 40 hours per week Private medical insurance from day one Paid sick leave, 25 days annual leave and bank holidays Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to the Team Lead. You'll contribute to the success of the customer experience and the success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way

Specification Manager - Infrastructure (Bridges & Highways), North Saint-Gobain Construction Chemicals UK & Ireland | Home-based | Covering the North East down to the Midlands, with most of the work expected in the North West and Yorkshire Our Northern Infrastructure team is growing, and we're looking for a Specification Manager to take on bridges and highways across the region. You'll be working alongside our National Bridges Manager, sharing workload, information and site knowledge, and helping build out a bridge deck waterproofing capability that the North currently doesn't have. What you'll be doing You'll be out on site as required, building relationships with major contractors, local authorities and asset owners across the region's bridge schemes. You'll act as a conduit between site and business, bringing in support from concrete repair and technical colleagues where it adds value, and helping our Authorised Contractors win and deliver work using our products, including our market-leading bridge deck waterproofing system. Expect a real mix: gaining bridge specifications one day, dealing with highways clients and Concrete Repair colleagues the next. The role is about getting project opportunities over the line, as well as farming new ones. Roughly a 50/50 split, with room to grow the balance as you develop. What we're looking for We're setting the bar high on this one. Bridge deck waterproofing experience is close to essential. You'll know the sites, understand how processes shift from one local authority to the next, and be comfortable working with the range of contractors and specifications that come with it. Beyond the technical background, we need someone who is: • Resilient and confident enough to stand their ground and argue a technical case Flexible, with the ability to be in the right place at the right time Well organised, with strong planning skills to manage a demanding, spread-out territory Comfortable working independently while staying connected to the wider team Good at sharing information and site intelligence, not just gathering it You won't be expected to write specifications from day one. You'll learn on the job, with support from the National Bridges Manager and wider technical team around you. Who you'll work with: You'll report to the Regional Sales Manager, Infrastructure - North, and work closely with the wider UK & Ireland Sales and Technical teams. Externally, you'll be building relationships with Local Authorities, Highways and Bridges Engineers, Infrastructure Asset Owners, Architects and Contractors, including a specific base of contractors involved in eliminator products[CH1.1] and Safetrack systems Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen

As a Nurse Case Manager, you'll take ownership of a varied caseload, working closely with clients, families and multidisciplinary teams to ensure every individual receives exceptional, person-centred care. Nurse Case Manager (Adults) West Yorkshire | Up to £45,000 DOE | Monday-Friday

As a Nurse Case Manager, you'll take ownership of a varied caseload, working closely with clients, families and multidisciplinary teams to ensure every individual receives exceptional, person-centred care.

As a Nurse Case Manager, you'll take ownership of a varied caseload, working closely with clients, families and multidisciplinary teams to ensure every individual receives exceptional, person-centred care. Private pension scheme Company laptop and mobile phone Ongoing training and professional devel

AJ Case Management is seeking a Registered Manager to lead safe, compliant, high-quality service delivery in line with CQC standards.

Triage all cases referred for complex case management and assistance with evacuation/repatriation by allocating cases to available global case management teams in region and monitor throughout working hours in line with agreed SLAKey Skills/Qualifications needed for this role:Bachelors degree or abo

Key Accountabilities Monitor and manage upcoming expiration of documents and offers Maintaining a pipeline of cases, overseeing cases from offer through to completion Update all relevant systems to maintain management information Work closely with the underwriting team to effectively manage the post

Working closely with stakeholders and colleagues, you'll translate business requirements into practical, scalable case management solutions that drive efficiency, support growth and enhance the way our people work. Any unsolicited CVs sent to hiring managers or the business, without prior instructio

Key Accountabilities Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion Monitor and manage upcoming expiration of documents and offers Update all relevant systems to maintain management information Ensure that all mortgage

As a Case Manager, you’re not just handling cases; you’re shaping outcomes. Job title: Case Manager Location: Tewkesbury Salary: £28-30k Status: Full-time, permanent Purpose of Role: To deliver case management though the identification of possible reasons for ill health or injury and considerin

Are you an experienced case manager who enjoys problem solving and taking ownership of a pipeline of cases? Do you enjoy a varied role where no two days are the same and thrive under time-sensitive deadlines? If this sounds like you, then this could be the perfect next step in your career. You will

Key Responsibilities: To proactively manage a caseload of rehabilitation clients or clients requiring complex care from referral and assessment through active case management to case closure within an agreed geographical location. Job title: Specialist Rehabilitation Case Manager Location: North-wes

To be considered for the role of Probate Case Manager:. Previous experience working as a probate case manager is essential. The Package for Probate Case Manager:.

To be considered for the role of Probate Case Manager:. Previous experience working as a probate case manager is essential. The Package for Probate Case Manager:.

Manages complex probate and estate administration cases from start to finish, handles financial and legal documentation, liaises with stakeholders, and provides mentoring to junior staff.

Experienced Case Manager needed for catastrophic injury cases.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Connect Appointments is recruiting.Our client operates a busy warehouse handling room-temperature, chilled and frozen food products, offering both day and night shift options with enhanced rates for night shift workers.Full-time temporary position -.This role involves working in refrigerated and chi

An exciting opportunity has arisen to join our vibrant learning community within Simpson Primary School, Bathgate as an Administration Assistant.The school is a non-denominational school serving the community of Wester Inch in Bathgate, West Lothian.The school has 21 mainstream classes P1- P7 and

JPMorganChase in London seeks an AI Acceleration Product Manager within Digital Markets to drive automation across global structuring teams.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

CBRE in London is seeking an Associate Director – Surveying (Commercial Property Management) to manage a high-profile portfolio of office and hotel assets for institutional clients.The role emphasises proactive service delivery, compliance, and strong client relationships.The successful candidate

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.