Food Technologist
1 day ago
Greenham
English Provender Company produce award-winning dressings, condiments and marinades for many of the UK’s leading food manufacturers and retailers as well as nurturing our own brands: English Provender™, Very Lazy® and Newman’s Own®. We believe it’s our passion for good food, fine ingredients and technical excellence that sets us apart and gives us our success. We’re a spirited, adventurous and resourceful team, and we think these qualities make for something pretty unique and coveted these days. From the mayonnaise and chutneys we create to the management styles and choices we make, everything is guided by our core company values: Put People First, Be Better Every Day, Bring Positive Energy and Do the Right Thing, the Right Way. It's these values that make us look forward to coming to work every day and make English Provender company a great place to work. JOB TITLE: Food Technologist DEPARTMENT: Technical REPORTS TO: Technical Manager RESPONSIBLE FOR: N/A ROLE: • Complete customer requests in a timely and organised manner, • Investigate customer complaints and complete monthly or quarterly KPI report., • Review customer portals at least on a weekly frequency and ensure alerts are responded to., • Provide technical Support to the company and all customers within reasons of the role., • Assist in the development/maintenance of company policies in line with new legislation, customer requirements or company standards, • Assist the technical manager during customer audits and visits, including during third party inspections, or lead these., • Assist the technical manager during customer KPI reviews, and in the tasks associated with this to ensure completion and customer satisfaction., • Keep abreast of legislation to ensure company compliance and communicate any changes internally., • Assist in the benchmarking of products to ensure technical compliance to specification., • Work closely with NPD and Commercial to integrate with the NPD launch process to ensure successful product launches, • Ensure new products are analysed according to customer requirements for nutrition and shelf life., • Manage objectives set by the technical manager and ensure completion within the timescales provided., • Completion of Quality Attribute sheets and any other technical documentation required by the customer, or the business., • Assist in the update and maintenance of Unity to ensure technical information is available for all products., • Attend and assist with development and PPR trials. Please note this vacancy does not meet the minimum salary and skill requirements for sponsorship under the Skilled Worker category. Only those candidates who have a legal right to work in the United Kingdom [without requiring sponsorship from us] will be considered. To learn how we use and protect your personal information during recruitment, please read our Candidate Recruitment Privacy Notice: