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We are assisting an established independent broker in Doncaster as they look to add an Account Executive to their growing team. This is an exciting opportunity for an Account Executive looking for a new challenge with a broker offering excellent career prospects. They are looking to invest long term and support someone who will take on a sizeable portfolio of existing clients from the Managing Director. Key Responsibilities • Inherit a book generating c£175k in income which is made up by a broad range of risks and industry sectors, • Build long standing relationships with new and existing clients, • Utilise your insurance industry knowledge and expertise to identify opportunities to generate new business, • Use relationship building skills to grow and retain a profitable book of business, • Enhance your networking skills to develop a sustainable pipeline of new business covering a wide range of commercial insurance products, • Demonstrate your self-motivated and hard-working nature to meet and exceed set income & retention targets, • Drive quality, consistency and accuracy in all aspects of the sales and retention process, • Use your excellent communication and client handling abilities to ensure an outstanding client experience at all times Qualifications • A track record in retaining existing and placing new business in the commercial insurance industry, • Ability to cover the Nottinghamshire region utilising your diary management skills to ensure you maximise your client reach, • A genuine interest in building long standing working relationships with clients, • Ability and drive to build up a book of new business, ensuring continued long-term client satisfaction In return is the opportunity to be part of a great team that offer a friendly, supportive, and progressive environment. On offer is a basic salary anywhere from £60k to £75k, car allowance, excellent bonus, pension, life assurance, support for CII qualifications and flexibility around working from home. If you would like to discuss this opportunity further then please do get in touch for a confidential chat.

SEND Teaching Assistant – PMLD & Complex Needs Location: DoncasterSalary: £92.63- £100 per day, paid weekly via PAYEContract: Full-time, long-termStart date: Immediate Looking for a role that really matters? We’re working with a specialist school supporting pupils with profound and multiple learning difficulties (PMLD) and complex medical and physical needs. They’re looking for a compassionate, resilient SEND Teaching Assistant to join their team full-time. This is a hands-on role where your support genuinely changes lives. No two days are the same, but every day comes with purpose, progress, and plenty of heart. What your days will look like Supporting pupils with complex learning, physical, and medical needs Assisting with personal care, mobility, and feeding routines Using specialist equipment and communication tools, with full training provided Creating a calm, safe, and sensory-rich environment where pupils can thrive What we’re looking for A calm, caring, and adaptable approach Resilience and a willingness to get stuck in and learn new skills Experience in SEND, care, or relevant lived or personal experience A big heart and a team-first mindset, kindness really matters here What you’ll get from Protocol Education Weekly pay through PAYE, no umbrella companies Free access to our online CPD Academy Opportunities to upskill in Moving and Handling and Personal Care, where required A dedicated SEND consultant who understands the realities of specialist settings Long-term opportunities in schools that value and support support staff Whether you’ve worked in SEND before or you’re ready to turn lived experience into a meaningful career, this could be your next step. Apply today or get in touch with me on to chat through the role in more detail. Support that changes lives really does start with you All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

SEND Teacher – Maths, English, Science- General Cover Location: Doncaster Contract: Full-time / Part-time (Flexible) Pay: Dependent on experience (PAYE – no umbrella deductions) Start Date: ASAP Are you the kind of teacher who can bring calm to chaos and confidence to every child? We’re looking for an experienced and compassionate SEND Teacher to join one of our brilliant partner schools in Chesterfield/Mansfield. This role is perfect for someone who thrives in inclusive environments and genuinely enjoys helping pupils with additional needs reach their potential. Whether your background is in autism support, SEMH, or complex needs, you’ll have the space to teach, nurture, and make a real impact every day. What you’ll be doing: • Teaching and supporting pupils with a range of special educational needs, • Creating creative, individualised learning experiences, • Working closely with support staff, therapists, and parents to keep pupils progressing, • Bringing positivity and patience to every lesson What we’re looking for: • Qualified Teacher Status (QTS) or equivalent, • Previous experience in an SEND or alternative provision setting, • A caring, flexible, and resilient approach to teaching, • Strong communication and teamwork skills What’s in it for you? • Weekly PAYE pay (no umbrella companies), • Ongoing CPD and access to our free online training, • Dedicated consultant support from people who really get SEND, • Opportunities across Doncaster, • Referral rewards when you recommend your brilliant colleagues At Protocol Education, we’re fully committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to a thorough vetting process including enhanced DBS checks and reference verification, in line with Keeping Children Safe in Education (KCSIE) guidelines. Apply today or contact me on for a friendly chat about the role All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

Teaching Assistant - Full-Time, Long-Term Contracts in Doncaster Doncaster Primary Teaching Assistant \n\nAre you a dedicated Teaching Assistant looking for full-time, long-term opportunities in Doncaster primary schools? At Academics, we're working on a growing number of exciting long-term teaching assistant contracts, but here's the catch - we currently have more roles than people to fill them! Starting ASAP- May/June 2026 \n\nIf you have a Level 3 qualification and a passion for education, we'd love to hear from you. Once you apply, our experienced team will take the time to understand you. We'll discuss everything that matters - from year groups to locations - to find a role that matches your preferences perfectly. Whether you thrive in KS1, have a soft spot for KS2, or want a school close to home, we'll ensure we connect you with the ideal opportunity.\n\nWhy Join Us as a Teaching Assistant? Doncaster Primary Teaching Assistant \n\nPersonalised Job Matching: Forget one-size-fits-all! We know every Teaching Assistant is unique, and we make it our mission to place you in schools that suit your needs.\nSupport from Education Experts: The consultant who works with schools in Doncaster is a former teacher, giving us the insight to help you transition seamlessly into your new role. Plus, we understand the needs of the children you'll be supporting like no other.\nCompetitive Pay: Earn £400-£500 per week, paid through PAYE so you take home every penny of your hard-earned income - no sneaky fees or deductions!What We're Looking For Doncaster Primary Teaching Assistant \n\nA Level 3 Teaching Assistant qualification (essential).\nEnthusiasm for supporting children in their learning and development.\nFlexibility to work full-time on a long-term basis in Doncaster.The Academics Difference we are helping education and training across Doncaster and south yorkshire \n\nAt Academics, we pride ourselves on being more than just a recruitment agency. We're a team of former educators passionate about finding the perfect fit for our candidates and schools alike. Many of the schools we partner with work exclusively with us, meaning you'll have access to opportunities not available anywhere else.\n\nSo, if you're ready to take the next step in your career as a Teaching Assistant, apply today! Let's have a chat about how we can support you in finding a fulfilling role that aligns with your goals.\n\nAcademics - connecting exceptional Teaching Assistants with outstanding opportunities in Doncaster primary schools

Mercier Consultancy is excited to offer an opportunity for a Portuguese Speaking Customer Service Representative for our Client in the AI & Technology sector. Deliver high-quality customer service in Portuguese through phone, email, and chat regarding AI and technology inquiries. Gather customer fee

You’ll make sure every customer enjoys excellent service and feels valued in every interaction.Communicate with customers via phone, chat, and email.Track and manage cases to ensure timely resolution.Maintain high customer satisfaction and represent the brand with professionalism.Build strong, pos

Deliver outstanding customer service in Italian via phone, email, and chat concerning NGO programs and services. Mercier Consultancy is proud to offer an exciting opportunity for an Italian Speaking Customer Service Representative to join our Client's NGO / Non-Profit Organization in Greece. Excepti

Mercier Consultancy is thrilled to invite applications for the position of Italian Speaking Customer Service Representative for our Client's Recruitment Platform, 'Work In Greece'. Provide outstanding customer service in Italian through phone, email, and chat regarding recruitment inquiries and job

Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat. Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. This posit

Are you fluent in Dutch or Flemish and seeking an exciting opportunity to work remotely with the added benefit of relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative. This position offers exciting career prospects while enabling you to experience the beautiful lifestyle of Greece through our relocation package. Your Role: • Provide excellent customer support to Dutch/Flemish-speaking clients, ensuring inquiries are handled with care and professionalism., • Communicate effectively through various channels, such as phone, email, and chat., • Become proficient with our client systems to deliver efficient and high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is crucial for effective communication with clients., • Strong communication skills paired with a commitment to customer satisfaction., • Willingness to learn and adapt to new tools and technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a dynamic environment., • Willingness to relocate to Greece as part of this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email. Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you ca

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Slovak and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Slovak Speaking Customer Representative. This position includes the amazing benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while making a significant impact in customer service. Your Role: • Deliver outstanding customer support to Slovak-speaking clients, ensuring their inquiries are addressed professionally and effectively., • Communicate through various platforms including phone, email, and chat., • Learn and navigate our client systems to provide exceptional service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Slovak (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch or Flemish and looking for an exciting opportunity that includes relocation to Bulgaria? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team. This role offers a unique chance to provide exceptional customer service while experiencing the vibrant culture and beauty of Bulgaria, with the added benefit of paid relocation. Your Role: • Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Utilize multiple communication channels, including phone, email, and chat, to assist customers., • Master our client systems to provide effective and efficient service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new tools and technologies for a remote working environment., • Self-motivated, proactive, and able to excel in a fast-paced environment., • Willingness to relocate to Bulgaria for this exceptional opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation, • Paid Training, • Health Insurance, • And Much More...

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team. Your Role: • Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Become familiar with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Italian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Are you fluent in Danish and seeking an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional support to Danish-speaking clients, ensuring their inquiries are managed with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Get acquainted with our client systems to deliver high-quality service efficiently., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-focused mindset., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Czech and looking for an exciting opportunity that allows you to work in Greece? At Mercier Consultancy MD, we are seeking a passionate and motivated Czech Speaking Customer Representative. This role comes with the unique opportunity of paid relocation to Greece, where you will become part of a vibrant community and gain hands-on experience in customer service. Your Role: • Provide exceptional customer service to Czech-speaking clients, ensuring all inquiries are handled with professionalism., • Manage communications through various channels including phone, email, and chat., • Embrace and learn our client systems to deliver the best support possible., • Work closely with team members to ensure timely resolution of customer issues., • Fluency in Czech (both written and spoken) is required to communicate effectively with clients., • Excellent communication skills and a strong customer-oriented mindset., • Ability to adapt to new technologies and tools for remote work., • Self-motivated, proactive, and ready to embrace new challenges., • Willingness to relocate to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Marketing Executive - Chelmsford, Essex - One Day WFH! £35,000 - Permanent - Full Time • Do you have 2 years of experience in a digital marketing role and are looking for a fresh, varied challenge with the opportunity to progress?, • Are you ready to take responsibility for planning, executing and analysing email marketing campaigns?, • Can you support the creation of content across various digital platforms? Wanted!!! We are looking for an ambitious and dynamic marketing executive with a passion for creating exciting and eye-catching social media campaigns combined with strong analytical skills to continually review & make recommendations on campaign activity to continue developing their marketing career and support our client's entire organisation in executing their digital marketing strategy. Day-to-day, you will be… • Developing & executing social media strategies to drive online presence and promote brand visibility across various platforms., • Recycle and repurpose content tailored to each social media platform and target audience., • Create engaging content & execute email marketing campaigns, • Monitoring performance & implementing optimisations across the digital activity, • Implementing strategies for paid media campaigns, • Creating and delivering content for website and blog posts, • Content management for posts, videos, infographics and other multimedia assets., • Using benchmarking insights to research the competitor market and consumer behaviour, • Generating regular reports to measure and evaluate the effectiveness of marketing initiatives, • Support the management of outsourced marketing agencies., • Assisting in the organising of internal and external events. To be successful, you must have… • Experience managing social media platforms, including LinkedIn, Facebook, X, and Instagram, • Proficient in using social media tools, analytics platforms and content creation software., • Experience with email marketing platforms such as Salesforce, Mailchimp, etc., • Strong analytical skills and experience using Google Analytics, • Excellent copywriting and proofreading skills., • The ability to manage multiple projects at once & work in a fast-paced environment. Location: Chelmsford, Essex—MUST DRIVE due to location!! The work-from-home structure is one day a week. We are shortlisting for interviews now - Don't miss out; apply today or reach out for a confidential chat. Please let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. #socialmediajobs #digitalmarketing #emailmarketing #paidadvertising #socialmediacampaigns #marketngjobs #hiring

We’re looking for a Lead Product Manager to help us turn complex nutritional science into life-changing habits. You will be the engine behind our core mobile experience, ensuring our members understand their biology through a product that is as intuitive as it is scientifically rigorous. In your first 6 months, you will: Own the delivery and strategic health of a major system or small domain, impacting 1-2 squads. Lead complex projects spanning 2+ teams to launch high-impact mobile features. Proactively identify and drive a complex, cross-team project that moves a core business metric. You’ll join our Product Management team, reporting directly to the Chief Product Officer. You’ll sit alongside 4 other Product Managers across the UK and EU, leading a cross-functional squad of engineers and product designers. Depending on your project, you’ll partner with Science or Marketing teams to keep our evidence-based impact front and centre. The B2C Expert: You have a deep mastery of digital products, specifically high-growth mobile applications. You understand the nuances of consumer psychology and D2C habit loops. Scientific Mindset: You don't guess; you look for the data. You are obsessed with user research and running experiments to validate every step of the roadmap. Bias for Action: You thrive at "startup speed". You’d rather ship a "good" version today and iterate based on feedback than wait for a "perfect" version next month. ZOE Energy: You are passionate about health-tech and move with the autonomy of a pillar strategist. You are a multiplier who elevates the capability of everyone around you. Solve: Take ownership of complex, cross-functional problems that impact the long-term health and growth of our core business verticals. Build: Design and implement a roadmap based on continuous user interviews and research, ensuring we build what our members actually need. Scale: Lead projects spanning 2+ teams, moving our mobile metrics from current performance to industry-leading benchmarks. Collaborate: Act as a strategic partner to the SLT, translating executive vision into measurable organisational impact. We value your time as much as our own. We’ve designed a streamlined, 4-step process to get us from "Hello" to "Welcome to the team" as quickly as possible. Step 1: 👋 Intro chat with Talent Team A high-energy intro to see if our missions align. We’ll chat about your journey, what makes ZOE tick, and make sure the basics (role, impact, and expectations) are a match. Step 2: 🧠 Hiring Manager Interview A tactical conversation focused on your craft. We skip the generic scripts and dive straight into how you solve problems, your past wins, and the specific challenges this role is here to tackle. Step 3: 🔄 The Remote Loop This is where we get into the details. Depending on the role and level, this stage consists of 2 to 4 focused interviews designed to assess different areas (e.g., technical skills, cross-team collaboration, or strategic thinking). Step 4: 🎉 The Finish Line (Offer & Onboarding) If there’s a match, we don’t hang around. We’ll extend an offer, talk through equity and benefits, and get you ready for your ZOE onboarding journey. Let’s change the world’s health together. The experience, skills, and attributes we’ve outlined are what we believe will help someone truly thrive in this role. However, we understand that talent comes in many forms. If you are genuinely excited about ZOE's mission and this opportunity, please don't hesitate to apply—even if you don't meet every single requirement listed. We fundamentally value potential and commitment above all else. We are dedicated to fostering growth and providing opportunities for you to learn and develop alongside us.

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. • Work directly with our Enterprise Account Executives to support DACH customers, • Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies, • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks, • Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack, • Communicate prospect and customer needs and product feedback to product management, marketing, and sales., • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful, • Fluency in English and German, • The desire to work in a fast-paced environment, across multiple opportunities and teams, • 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc., • Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused., • Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.), • A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence., • A natural curiosity for how technology drives change and how that transfers into business value., • Experience working with a Content Management Platform or similar technology (MarTech)., • Prior experience with solution selling methodologies and/or value based selling techniques., • Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position., • Join an ambitious tech company reshaping the way people build digital experiences, • Full-time employees receive Stock Options for the opportunity to share in the success of our company, • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family., • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days, • Time off to care for and focus on your growing family, • Use your personal annual education budget to improve your skills and grow in your career, • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties, • An annual wellbeing stipend to care for your physical, financial, or emotional health, • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement., • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. #LI-AT1 #LI-Remote Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at _ with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “_” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

At Contentful, we are always searching for top candidates to join our global team of Solution Engineers. We are particularly interested in individuals with experience in the DACH, Nordics, French, or Southern EMEA regions. This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. In the first instance, a recruitment team member will be in touch to discuss your profile and explain more about Contentful. Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. Thank you for being so interested in Contentful. We will keep your application on file should a suitable opportunity arise. What to expect? • Work directly with Account Executives to support customers and prospects across EMEA, • Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies, • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks, • Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack, • Communicate prospect and customer needs and product feedback to product management, marketing, and sales., • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful What you need to be successful: • The desire to work in a fast-paced environment, across multiple opportunities and teams, • 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc., • Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused., • Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.), • A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence., • A natural curiosity for how technology drives change and how that transfers into business value., • Fluent written and verbal communication skills in at least one European Language is a huge plus - German, Swedish, French, Spanish, etc. Highly desired but not essential : • Experience working with a Content Management Platform or similar technology (MarTech)., • Prior experience with solution selling methodologies and/or value based selling techniques., • Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position. What's in it for you? • Join an ambitious tech company reshaping the way people build digital experiences, • Full-time employees receive Stock Options for the opportunity to share in the success of our company, • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family., • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days, • Company paid parental leave to care for and focus on your growing family, • Use your personal annual education budget to improve your skills and grow in your career, • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties, • An annual wellbeing stipend to care for your physical, financial, or emotional health, • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement., • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. #LI-hybrid Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at _ with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “_” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

🌏 Located remotely (must live in UTC-5 to UTC+2 time zones to apply) 💸 Salary £110,000 👯 Working in the Engineering team Want to ditch the commute, keep meetings to a minimum, and join a team of talented, experienced, and friendly folks? Do you do your best work when you have the freedom to work flexibly and the autonomy to make your own decisions and try new things? We are a profitable, independent company with a fully remote team working asynchronously across Europe, Canada, and South America. We’re building high-quality products for our users in the last-mile delivery space and working on solving complex, real-world problems for drivers, courier companies, retailers, and anyone who receives a delivery! If you’re an experienced Backend Staff Software Engineer who enjoys working closely with product, design, and engineering - and you like tackling complex backend architecture challenges - we think you’ll be right at home here. Just a few of the things we offer on top of salary: Fully remote Flexible working Equity options Annual company performance bonus 32 days of paid holiday Enhanced PTO for parental leave Annual company events and meet-ups We also make sure you have the tools, space, and support to do your best work: £3,200 every three years for a new laptop £500 a year towards new tech or your home office £1,000 a year for learning and development £1,000 a year for conferences £1,000 a year for wellbeing 💫 If you’d like more info about our benefits or to get a better feel for how we work day to day, you can find more in our and on our . As one of a team of three backend engineers, you’ll work across the systems that underpin our products, and focus on reliability, security, and keeping things running smoothly in production. In practice, that means building and improving backend services, supporting distributed systems, and making sure we have the right observability approach in place, from logging through to alerting, so issues are easier to spot and quicker to resolve. You’ll take the lead across multiple backend components, whether that’s shaping system design, digging into complex production behaviour, or driving longer-term improvements to workflows, deployments, and platform performance. As the stack evolves, you’ll be part of conversations about new backend and cloud technologies and deciding what’s worth adopting. A few things that are worth knowing up front: There are no daily stand-ups or lots of recurring ceremonies. On average, you’ll have one meeting a week, and the rest happens asynchronously. You won’t be handed a spec and asked to implement it without question. You’ll work closely with PMs and designers, ask the right questions early, and help shape the technical approach. It’s not a people management role. We don’t work in a traditional management structure, so leadership here comes through technical ownership, leading projects, and supporting the team as you go. And while we do like moving quickly, we don’t ship to hit an arbitrary deadline. The goal is to build things exceptionally well, stay pragmatic, and avoid creating future problems. Comfortable working with a high level of autonomy, while staying pragmatic, collaborative, and open to feedback Experience building and operating large-scale backend systems Experience designing and working with distributed systems, cloud-native architectures, infrastructure as code, and service reliability Experience with at least one modern backend language such as Go, TypeScript, Java, or Python Able to lead complex engineering initiatives and bring technical clarity to ambiguous problems A solid foundation in API design, data modelling, and scalable storage strategies Experience in diagnosing performance issues and supporting high-availability production systems Familiarity with CI/CD pipelines, automated testing, IaC, and modern deployment tooling Good technical judgement, and the ability to communicate decisions clearly and thoughtfully Programming Language: Node/Typescript Databases: PostgreSQL, Firestore Cloud Provider: Google Cloud Monitoring, Observability & Logging: Prometheus, Grafana, Honeycomb, Google Cloud Back in 2017, we saw an issue with last-mile delivery. Delivery drivers have a complicated and stressful job, and although delivery software existed, it neglected the driver experience. We set out to create the app that puts drivers first. We were astounded by the response we received. Drivers told us their job was far less stressful, and they got home earlier every day. Within our first year, we had almost 1,000 customers, $100k in ARR, and a team consisting of our two co-founders, Jack and Pol. Now, with a lean team of ~50 talented people, we’ve grown to $25M ARR, helping over 100,000 drivers deliver more than 1.4 billion packages worldwide—about 40 every second! Our hiring process for this role has four stages, which usually takes ~three weeks. At every step, you will have the opportunity to ask questions and make sure that we are the right choice for you. 1) Meet our recruiter You’ll have a video call with our TA Director, _, who will tell you more about Spoke and get to know you, too. 2) Meet the hiring manager You’ll have a video call with _, our Engineering Manager and the person this role reports to, to discuss your technical skills and experience in more detail. 3) Paid take-home project At this stage, we will invite you to take part in a paid take-home project that gives you a chance to showcase your skills and a flavor of the types of challenges you’ll be working on here at Spoke. 4) Final call You’ll have a 30-minute final video call with our Founder and CEO, _, an informal chat, and an opportunity to meet. 🌿 If you need us to make any adjustments to our interview process, or if I can make you more comfortable for our first call, please let me know. Sadie Remote£110,000 - £110,000 per yearEngineeringUK Your application has been successfully submitted! _

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

StackOne is the universal integration layer for modern SaaS products. We’ve raised $24m in 2 years, and we’re backed by top tier investors like Google Ventures and Workday Ventures. Our unified API platform lets vendors ship hundreds of native, white label integrations in days, not months, by abstracting away dozens of disparate third party APIs into a single, normalized interface. On top of those APIs, we provide AI Agent Actions so customers can build agentic workflows without wrangling OpenAPI specs. StackOne sits behind the scenes as an embedded iPaaS: SOC 2 compliant, multi-tenant, and invisible to end users powering integrations for future-of-work SaaS categories such as HR, Compliance, and AI Agents. Our customers are established B2B SaaS companies that: Sell to mid market and enterprise buyers Are building AI Agents in the near future Need deep, native integrations to win competitive deals and power their product Value time to integration over building connectors in house We typically close OEM and embedded licensing deals, multi-year (1 to 3 year) contracts, five to seven figure TCV, with a strong land and expand model. Key buyer personas are the CPO and CTO. We are looking for a Software Engineer or Data/AI Scientist with a strong background in AI production-grade applications with strong experience with LLM models (eg: GPT, Anthropic and others). In this role, you will conduct research and development around AI, focusing on automating processes and development at StackOne. We're building a world where users of any SaaS can integrate with the tool of their choice in one click thanks to StackOne. We're convinced AI is pivotal to making this a reality by transforming how SaaS talks to each other and this is what you will help achieve. Research, design, and develop AI models using or training existing or bespoke LLM models (and other AI tech) to improve and automate API & more generally SaaS interactions. Managing and updating Data pipelines used for AI use-cases Collaborate with cross-functional teams to identify opportunities for AI integration and automation Optimize and refine existing AI models and applications for performance and scalability Stay current with advancements in AI and LLM technologies, applying new knowledge to StackOne's AI strategy Implement best practices in AI development, ensuring compliance with data privacy and security regulations Document and communicate research findings and development progress to stakeholders Collaborate with other software & AI engineer(s) to deliver larger scale projects Bachelor's degree in Computer Science, Engineering, or a related field (or 3+ years of relevant experience) Familiarity with API development, integration, and SaaS platforms Past experience with AI, specifically Large Language Models and related technologies Excellent problem-solving and analytical skills Strong communication and collaboration abilities Desire to work in a fast-paced, dynamic startup environment Preferable: You’re familiar with Typescript You’ve deployed or managed infrastructure on AWS You will have a lot of freedom and agency to chose and work with the technologies you love. Our tech stack includes: Infra & monitoring: AWS (ECS, RDS, Elasticache, Lambda etc.), Tinybird, Modal, Dagster, Langsmith, Datadog, Sentry, _ Languages & Frameworks: Typescript (Node.js), NestJS, Rails, React, Svelte, Other day-to-day Tools: Postman, Notion, Slack, Jira, Github and more StackOne is one of the fastest-growing embedded integration platforms. Here’s why: It drives down the cost of building integrations by 10x. To add dozens of integrations, you only need to integrate once with our unified API and we take care of the rest. This is way faster, cheaper, and more reliable than building every integration to each tool one at a time (it can take weeks/months per integration). It has a superior architecture: Unlike other Unified APIs, we developed an innovative, fully real-time architecture that does not store their customers’ sensitive data by default. This enables our customers to differentiate themselves on the market with better integrations: better for privacy, better for their product’s user experience, and deeper read/write integrations. StackOne is a better long-term partner: We are the only integration platform to guarantee new integrations as standard, that offers so many sandboxes to support testing and deploying faster, and that has built a strong partnership ecosystem to enable our customers to develop stronger commercial partnerships. 25 days holiday + 1 additional day holiday per year of tenure Participation in the company’s employee share options plan Private health insurance (including dental & optical) Health, fitness and gift card discounts £1,000 for your home office set up + £500/year top-up Paid lunch in the office Annual team offsite to sunny spots (last ones were in Spain and Portugal ☀️) Join one of Europe’s fastest-growing startups Work with a veteran team of ex-employees of Google, Microsoft, Oracle, Coinbase, JP Morgan and more Cycle2Work and Electric Cars scheme Hybrid work set up - typically 2d in the office Ready to help us change the game for SaaS integrations? Get in touch and let's chat! We believe diversity drives innovation. We encourage individuals from all backgrounds to apply. As an equal-opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Hi 👋 I’m _, Director of Engineering, Europe. How do you feel about engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an_ of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all our people a total and utter lack of terrible managers, and that means we're willing to take a chance on someone early in their leadership journey who's courageous, principled, and has the drive to build themselves into a great leader who can say “Yah I know everyone is doing that, but we won't because...” Engineering leadership comes in many flavors, not all of which fit our model. I thought I’d outline some things I’m looking for to help you decide if this fits what you’re looking for: You love being technical and can hold in-depth conversations with direct reports from infra to backend to frontend. You enjoy management problems. We want people who get excited about driving people to be their best, giving difficult feedback, and building systems that make this easier You hold your team to a high standard and don’t shy away from getting into the details and giving feedback, even to the best folks on your team. You are an excellent and empathetic communicator. Facilitating change at both an individual and organization level requires understanding how to navigate the beliefs, opinions, and past experiences of engineers and figuring out how to both convince them of a new way of doing things while also leaving yourself open to feedback. You know what exceptional engineers look like. You’ve thought deeply about what makes them tick, how to recruit them, and how to grow folks into them. I want to see depth here, the industry often regurgitates a vanilla description, but the reality is more nuanced. You’re good at thinking about product, business, and maybe even design, but you’re not interested in calling the shots and are more interested in building a team that can make the best decisions without you. You thrive in high-trust, high-autonomy environments. We're a young startup where leaders wear multiple hats, and you'll build your own (high-speed) on-ramp through developing strong feedback loops. Put another way, you shouldn’t apply if: You don’t enjoy coding or don’t find time to stay up-to-date on technology. You’ve gotten into management because it was the only growth path available You want to make all the product decisions instead of empowering your team to make those calls. You're happy with a team of engineers that are predominantly early-career, mid-career, or don't thrive with ownership or autonomy. With enough guardrails, the team can get things done. A staff or principal engineer to you is someone who spends most of their time project managing or doing architecture reviews. You’re not optimistic or convinced that we can build a large engineering team that functions differently than the status quo. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers. Talent teams aspire to build a hiring process that identifies great candidates, moves them quickly through the interview process, and provides an excellent experience for the candidate. To accomplish this, recruiters perform thousands of daily tasks to coordinate and relay information between candidates, interviewers, and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate, identify potential interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 Ashby provides talent teams with intelligent and powerful software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here. We have many customers, great revenue growth, years of runway, and amazing investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet. Our engineering culture is motivated by and ’s (our co-founders) belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!). Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them !). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (Abhik wrote about it ). Even managers can rely on getting consistent time (and support to make, if necessary) to focus and do creative work without the demand of constant meetings. We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾 Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it _). Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby: And a demo of one of these building blocks: We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. All of us in technical leadership did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, as a manager at Ashby, you’ll provide mentorship and feedback to engineers to ensure they are successful when delivering projects. Diverse teams_. As the father of two young girls, I want to see them grow up in a world where all industries are open and welcoming to everyone, regardless of race, gender, or preferences. Helping to build a more diverse team at Ashby is my way of contributing to this change. Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process is six interviews in the following order: Intro Call (30m) - Discuss your application questions, align on the responsibilities of the role, and answer questions about Ashby. Past Experience Deep Dive (1h) - Discuss your past experience as an engineering leader. Technical Screen (1h) - Add a feature back to Ashby. You'll spend most of your time understanding a specific part of our codebase and write less than 15 lines of code. Coffee Chat with VP of Engineering (1h) - Spend time with our VP of Engineering and get to know each other. Meet the Team (2h) - At this point, the engineering leadership team is excited about you and you'll meet our CEO, Engineers, Product Managers, and some other folks on the team. I will be your main point of contact and prepare you for interviews. If we don’t give an offer, we’ll provide feedback! I’m sharing our tech stack with the caveat that we don’t require previous experience: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. Competitive salary and equity. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact. Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work. Visit our _ to learn more. We’ve achieved a solid product-market fit and are now scaling with intention. You’ll join a 50-strong team of Senior+ engineers and Product leaders who prioritise product impact over mere headcount. We have 8 cross-functional teams, including a dedicated Platform team focused on infra & developer experience. We started building proprietary ML before the LLM boom, so we don't just consume models - we train them from the ground up. We prioritize customer needs first We work in small, cross-functional, feature-oriented teams We have flexibility in terms of the problems we work on We own the full lifecycle of our projects We avoid silos and encourage taking up tasks in new areas We balance quality and velocity We have a shared responsibility for our production code We each set our own routine to maximize our productivity You will be the first Head of Engineering at Mimica, leading our engineering organisation through its next major growth phase. With a recently closed Series B round and strong market traction, we are doubling the Product, Design & Engineering organisation from 50 to 100 over the coming year. This role exists to evolve engineering into a mature, high-velocity organisation capable of supporting 10x growth in usage. You will define the technical vision and North Star, introduce scalable processes and standards, and partner closely with the CTO, Product, and ML leaders — all while preserving our strong culture of ownership, psychological safety, and servant leadership. This is a high-impact opportunity to own engineering strategy at a well-funded AI company at an exciting growth stage. Your impact will be direct: shaping how fast and reliably we can ship Enterprise-grade software, and build on a foundation that allows Engineers to do their best work. If you have experience scaling such an engineering organisation, we'd love to chat! Introduce scalable engineering processes and practices while preserving a culture of strong ownership, psychological safety, individual initiative, a supportive environment, and servant leadership. Define and evolve the Engineering Strategy and North Star to support 10x usage growth. Set a clear technical vision and roadmaps that align workstreams, technical standards, and business goals (e.g. balancing speed versus quality). Facilitate organisation-wide engineering planning, factoring in the prioritisation set by each team, and advance the necessary investments (headcount, vendors, infrastructure) to accommodate needs and long-term goals. Partner with the CTO, function leaders (Product, ML, Sales, People) to develop a strong product, business and talent strategy. Align hiring strategy with organisational goals by improving procedures, forecasting talent needs, and improving our value proposition to attract and retain top talent. Improve cross-team collaboration by preventing silos, duplicate work, and supporting coordination with Product while maintaining transparency and open-door policies. Drive the development and enablement of Engineering Managers through regular 1:1s, coaching, and career progression support. Build and maintain career ladders for Senior+ Engineers and Engineering Managers. Collaborate with Managers on projects to advance the Engineering org's maturation, such as establishing and improving the SDLC, QA practices, and SLOs. Enabling teams to monitor and improve engineering health and efficiency by defining and tracking metrics, proactively identifying and mitigating risks, and leading retros on planning and delivery. Experience as Head of Engineering, Director of Engineering, or VP of Engineering in a similar scale-up growth story. Excellent cross-functional collaboration skills to build partnerships with CTO, Product, ML, Sales, People and other leaders. Expertise in building and designing processes and standards that increase engineers' ownership and enablement in rapidly scaling organisations. Track record of coaching and developing managers and Senior+ Engineers (Lead/Staff/Principal). Strong understanding of how engineering decisions impact product, revenue, and go-to-market. Ability to translate business goals into technical priorities, from the strategic to tactical level. Willingness to adapt to an existing team culture, processes, and changing needs, and thinking about how it can improve, without breaking what has worked. Knowledge of modern scalable practices in fast-paced environments & data-intensive architectures, including working knowledge of distributed systems, cloud architecture, reliability engineering, CI/CD, and observability. Strong skills in solving disagreements - and experience using a range of tools to achieve alignment at all levels, and navigating ambiguity and difficult conversations. Experience collaborating successfully in fully-remote working environments. Excellent written and verbal English skills - specifically, being able to articulate technical concepts and adapt your message to different audiences. Hiring Process Stage 1 | Recruiter Screen w/ Technical Recruiter Stage 2 | Product/System Presentation - w/ CTO & Co-Founder + Engineering Managers Stage 3 | Live Challenge - w/ CTO & Co-Founder + Engineering Managers Stage 4 | Founders/Behavioural Interview - w/ CTO & Co-Founder + TL Offer Optional: Coffee Chats with the Team - for you to get to know the team further before committing. Identity Verification Given the role's level and impact, we might request follow-up conversations. This is a fully remote position. To ensure effective collaboration with our team, we are only considering candidates working within UTC-5 to UTC+3 time zones (Europe & UK, East Coast US, Eastern Canada, and South America). 💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work Note: Some benefits may vary depending on location and role ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the United Kingdom (UK time zone) and will be responsible for partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their own. market” The Senior Customer Engagement Specialist will partner with multiple teams in fulfilling day to day client expectations, providing administrative and executional support to complete tasks with speed and accuracy in an agile and client-focused set-up. They will lead customer conversations and act as force multipliers for the team through their ability to assist clients in launching surveys while educating and training clients on aytm’s platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team. Responsibilities: • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turnaround environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders, • Provide customers with technical guidance on aytm’s platform in partnership with Customer Success., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimization., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organize materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a remote, virtual, and entrepreneurial setting. Required Qualifications: • 2+ years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills- must be able to collaborate internally as a part of a team and externally with clients., • Evidence of being a structured thinker who can address problems logically and resourcefully., • Self-motivated learner who sets and achieves personal goals., • Fluent in using Google Workspace (formerly G Suite) and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing agile team and lively company culture., • Ability to work in a fast-paced, dynamic culture, • Organization/prioritization abilities What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required. **aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience. • Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat., • Address customer inquiries regarding products and services, ensuring clear and effective communication., • Resolve issues and complaints efficiently to enhance customer satisfaction., • Document all customer interactions and maintain accurate and organized records., • Collaborate with other teams to ensure a seamless customer experience., • Stay up-to-date with product knowledge to provide timely and informed support., • Fluency in Slovak (both written and spoken); proficiency in English is a plus., • Prior experience in customer service or a related field is preferred., • Exceptional communication and problem-solving skills., • Ability to multitask and work effectively in a dynamic environment., • Familiarity with customer support software is an advantage., • A positive attitude and willingness to learn and adapt., • Strong attention to detail and organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative. This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-focused attitude., • Willingness to learn new tools and technologies suitable for a remote work environment., • Self-motivated, proactive, and adaptable in a fast-paced setting., • Open to relocating to Bulgaria for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

This hugely successful property software group are rolling out Yardi voyager Yardi RentCafe Yardi Seniors Yardi Maintenance IQ Yardi CRM They have a systems team in the US of 80 people and have already hired 11 people in the UK. This role is as a business analyst working on the Yardi Voyager roll out the solution, thuis will include: Requirements Business analysis specification Support Training Go live Strong experience with Yardi around AR, AP, Management accounts, Residential, Lettings, or student modules would be a real advantage. Please apply and I'll have a good read of your CV and we can chat. Thanks Jake

Are you fluent in Swedish and looking for an exciting opportunity to relocate to Greece? At Mercier Consultancy MD, we are seeking an enthusiastic and dedicated Swedish Speaking Customer Representative. This role offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while delivering outstanding customer service. Your Role: • Provide exceptional support to Swedish-speaking clients, addressing inquiries with professionalism and care., • Communicate efficiently through various channels such as phone, email, and chat., • Become knowledgeable of client systems to deliver high-quality service., • Collaborate with team members to ensure quick and effective resolution of customer issues., • Fluency in Swedish (both written and spoken) is essential for effective client communication., • Strong interpersonal and communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer positions for Hungarian Speaking Customer Support Representatives in Sofia. This role is perfect for individuals who are fluent in Hungarian and have a passion for providing top-notch customer service. As a representative, you will engage with our Hungarian-speaking clients, addressing their inquiries and ensuring they receive the best possible support during their interactions with us. • Provide excellent customer support to Hungarian-speaking clients via phone, email, and chat., • Address inquiries related to our products and services, ensuring comprehensive and accurate responses., • Resolve customer issues and complaints efficiently, focusing on customer satisfaction., • Document all customer interactions and maintain detailed records for future reference., • Collaborate with internal teams to improve service delivery and the overall customer experience., • Stay informed on product knowledge to assist customers effectively with their needs., • Fluency in Hungarian (both written and spoken); English language skills are an asset., • Prior experience in customer service or support roles is preferred., • Strong communication and interpersonal skills with a customer-oriented approach., • Ability to manage multiple tasks effectively in a fast-paced environment., • Familiarity with customer support software and tools is advantageous., • Positive attitude and willingness to learn., • Attention to detail and strong problem-solving skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Norwegian and eager for a fantastic opportunity to work abroad? At Mercier Consultancy MD, we are excited to welcome a committed and enthusiastic Norwegian Speaking Customer Representative. This role offers the incredible benefit of paid relocation to Greece, where you can enjoy a beautiful environment while helping our clients with their needs. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring all inquiries are addressed with care and professionalism., • Communicate effectively through a variety of channels, including phone, email, and chat., • Become familiar with our client systems to provide efficient and high-quality service., • Collaborate with your team to ensure the prompt resolution of customer issues., • Fluency in Norwegian (both written and spoken) is required for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new tools and technologies tailored for remote work., • Self-motivated, proactive, and comfortable in a fast-paced environment., • Open to relocating to Greece for this remarkable opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team. This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service. Your Role: • Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care., • Communicate effectively through various channels such as phone, email, and chat., • Engage with our client systems to provide accurate and timely assistance., • Collaborate closely with team members to solve customer issues efficiently., • Fluency in Norwegian (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a customer-focused attitude., • Willingness to learn new technologies and tools suitable for the remote work environment., • Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Location: Staffordshire and Wolverhampton Salary: £32,000 - £35,000 per annum Job Type: Full-time, Permanent Reports to: Operations Director Immediate Start Date We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you. • Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team., • Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care., • Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans., • Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance., • Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment., • Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery., • Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services., • Continuous Improvement: Drive improvements in care quality through change implementation and innovation., • A minimum of 1 years’ experience in an operational role., • Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis., • Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team., • A collaborative mindset with a desire to work as part of a team committed to achieving shared success., • Strong leadership skills focused on staff development, motivation, and excellence., • A passion for delivering high-quality care and improving outcomes for individuals., • Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment., • A full UK driving licence., • Competitive Salary: Reflecting your skills and experience, • Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers, • Career Development: Ongoing opportunities for professional growth and training, • Pension Scheme: Enrolment into a workplace pension, • Death-in-Service Benefit, • Growth Incentives: Be rewarded for contributing to the success of a growing organisation, • Supportive Culture: Join a collaborative team committed to making a difference If you’re ready to make a positive impact on the lives of the people we support, we’d love to hear from you! For an informal chat, call us on 01952 781 111, or email _ to apply.

Account Manager Automotive Aftersales / Aftermarket We are working with a leading provider of market intelligence and data to the automotive aftersales market. Due to continued company growth, they have an opening for an Account Manager who can also drive business development across the UK. This is an exciting opportunity to be part of a small but growing business that is part of an international group. Our ideal candidate will have an automotive background, this could be within OEM's, aftersales departments or the aftermarket supply chain. Preferable is experience of working in a consultancy, data or solution provider to the automotive industry. Why Join Us? Salary: circa £50k depending upon experience + Bonus, OTE up to 54k Benefits: pension, 25 days holiday, equity opportunities Home based role with regular travel to London: Ideal locations include London, Oxford, Birmingham, Manchester, Glasgow, Leeds, Liverpool, Sheffield, Nottingham What you'll need: • Proven experience in the automotive aftersales/aftermarket arena., • A background in account management with a desire to develop new business within a project-based sales environment., • Experience of working with automotive OEM's, dealers or automotive consultancy firms is desirable., • A track record of managing client relationships and delivering successful projects., • The ability to manage multiple priorities and work in a fast-paced environment., • Analytical with excellent problem-solving abilities. What you'll be doing: • Account Management: understand client objectives, challenges and requirements to deliver customised solutions; ensure client satisfaction; identify commercial opportunities., • Business Development: Identify and pursue new business opportunities; develop strategies in expand the client base; prepare commercial proposals, presentations and pitches., • Project delivery: oversee the production, delivery and presentation of projects for clients; maintain communication with stakeholders throughout the project lifecycle., • Market insight and strategy: keep abreast of industry trends, challenges and new technologies; contribute to the development of new products and services. What's Next? If you are an Account Manager with exposure to the automotive industry, apply now in confidence to our retained recruitment partner, Kayleigh Bradley at Glen Callum Associates Ltd. Call Kayleigh directly at for an informal chat. Job Reference - Account Manager - Automotive Aftersales / Aftermarket 4243KB Glen Callum Associates is a trusted international recruitment company serving the automotive markets worldwide.

About the job At Accurx, the User Support team plays a critical role in helping our users, from healthcare staff in GP practices and hospitals to patients themselves, make the most of our products. We’re on a mission to fix the broken communication in healthcare, and your work here directly impacts the care received by millions across the UK. This isn’t your typical support role. As well as speaking directly with users via Intercom, you’ll also have the opportunity to be assigned a specialism, becoming the expert in a particular area of our product. You’ll act as the bridge between our users, the support team, and our product team, ensuring that user feedback is heard and that upcoming features and changes are well communicated and understood. This is a unique opportunity to gain experience working closely with a product team while continuing to deliver hands-on, high-quality support to those who need it. Your day to day tasks, should you choose to accept this mission 🤝... Speaking to users and patients via Intercom, offering clear, empathetic and solution-focused support. Becoming an expert in a designated area of the Accurx product, acting as the go-to for both the User Support team and our Product team. Collating and presenting user feedback, helping shape the development of new features. Preparing our internal teams and external users for upcoming product releases. Helping us continuously improve the way we support users, whether through better tooling, clearer documentation, or process improvements. What The Team Say ... "Having the opportunity to work on the front line of the business, and talk to our amazing users every day is such a great place to find yourself. Not only do we get showered with compliments about a fantastic product but when we fix any issues the users are having, we make their day! It's an incredibly rewarding role with the opportunity to be an expert in all of Accurx's products." Sameera Sesay - User Support Manager If you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our_! 🤩 We'd love to hear from you if... You’re passionate about improving healthcare and want to make a real difference to people’s lives. You’ve got experience working in user or customer support, especially with tools like Intercom, Zendesk, Freshdesk or other asynchronous chat platforms. You’re curious and collaborative, always looking to understand a problem fully and find the best way forward. You’re confident in communicating with a range of people, from GPs and receptionists to patients and product managers. You enjoy learning new systems and are excited by the idea of becoming an expert in a fast-moving tech product. Experience in a healthcare setting is a bonus, but not essential, we’re more interested in your mindset than your CV. Additional Info: This is a hybrid role, you’ll be based in our Shoreditch office a minimum of three days per week, with the flexibility to work remotely the remaining days. You’ll occasionally work evening or weekend shifts as part of a rota, to help us maintain excellent support cover. Time off in lieu will be provided for any work outside of standard hours. You’ll report into one of our User Support Managers, with opportunities for growth across both the Support team and wider company. How You Work... At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to: ⭐ Fix healthcare communication ⬆️ Raise the bar 🚙 Be a driver, not a passenger 🤲 Succeed together 💨 Move with urgency ♻️ Be relentlessly resourceful ☝️ Embrace challenge Check them out for more detail_ _ What We Can Offer...🤔 💰 £32,000 - £42,000 salary + the value of £14,500 share options 🤝 Access to_ - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. 🏢 We are office first, all accuFolk come to our in Shoreditch at least 3 days per week, with the option to work remotely 2 days a week. Read more about our policy. 📚 Allocated annual learning & development budget 🐣 Enhanced parental leave policy 🙏 Prayer, meditation and breastfeeding room 🌴 Working abroad policy 👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much _. Like the sound of this role and want to know more about the company? Here's more about us... We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main to find out more about the team and our . You can also find out more about us on , and & . Our _ channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need _. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process . If you’d like to ask questions before you apply please email .

Hybrid | Power BI, SQL, Fabric | Drive Automation & Insight | £Competitive + Bonus • Role: Power BI Developer, • Location: North West, UK (1 day onsite per week), • Salary: Competitive + Bonus, • Technology: Power BI, SQL, • Method of Work: Hybrid (1 day onsite, 4 days remote) About the Company Our client is a market-leading organisation operating at the forefront of healthcare, logistics, and supply chain. With a focus on modern BI, automation, and self-service analytics, data is no longer an afterthought but a core driver of success for this business. Why You'll Love This Role • Hybrid Flexibility: Work from home with just 1 day a week onsite at a well-connected North West HQ (easy reach from Liverpool, Manchester, Cheshire, Stoke)., • Be the go-to expert in Power BI-your dashboards, your models, your impact., • Work with the latest tech: Power BI, Microsoft Fabric, Azure, plus explore the Power Platform (PowerApps, PowerAutomate)., • Join a collaborative, forward-thinking Data, Analytics & Insight team., • Play a key role in automating reporting, improving data accessibility, and embedding BI across the business. What You'll Be Doing, • Design and deliver engaging, automated dashboards that provide actionable insights., • Build scalable semantic models and robust BI processes-development, peer review, testing, deployment., • Collaborate with stakeholders to turn data needs into powerful, self-service solutions., • Spot opportunities to replace manual reporting with smart, automated BI tools., • Champion best practises in data visualisation, UX, and data integrity. What You'll Bring, • Solid experience delivering end-to-end Power BI solutions., • Strong SQL skills and a good grasp of data modelling and data warehousing concepts., • An eye for design-you know how to make data not just functional, but compelling., • Proactive mindset-you don't just wait for tickets, you look for ways to add value., • Bonus: Exposure to Microsoft Fabric, Azure, or the Power Platform. Why Now? This business is on a mission to modernise its data landscape-and you'll be at the heart of it. If you're looking for a role where you're trusted to deliver, encouraged to innovate, and where your work will be seen, used, and appreciated-this is it. Ready to build more than just dashboards? Apply now and let's chat about how this could be your next big move.

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco. If you are not based in London, we will fly you to our London office for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything. Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online. Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our _ are lived throughout every experience. Strategic Account Manager The Strategic Account Manager owns post-sale success for parts suppliers on the Partly Network and reports directly to the GM of Europe. This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly’s infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment. Own strategic supplier relationships Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly. Own supplier issues end-to-end Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them. Translate supplier problems into product execution Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering. Lead onboarding and ongoing success Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one. Drive measurable business outcomes Develop a deep understanding of each supplier’s KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth. Operate with urgency in an evolving environment Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information. Build scalable success foundations Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness. Senior stakeholder management Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability. Strong communicator across technical and commercial audiences Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders. Experience working with technical or infrastructure products Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams. Strong prioritisation and ownership mindset Demonstrates clear ownership, bias to action, and sound judgment. Able to balance supplier advocacy with internal priorities and drive alignment across teams. Commercial and operational acumen Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly’s infrastructure to supplier objectives. Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems. Familiarity with cataloguing, fitment, or global parts standards is advantageous. High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”). Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win. Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland). Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge. Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best. Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events. Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch. Team connection. Monthly team lunches, celebrating our wins, happy hours and more! Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay. Payroll Giving: We encourage generous giving and donate to the high-impact charities you support CycleSaver: UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle-free monthly plans instead of bike ownership.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

A1 is building a proactive AI chat app for everyday users to bring intelligence to conversations, errands, organising and workflows. Unlike traditional chat-based applications, our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. This is a deeply technical, hands-on role. Work directly with engineers on system design, evaluation, and trade-offs-defining requirements, but shaping how the system works for global users. You work at the intersection of user needs, model capability, and system constraints, and are responsible for turning AI potential into real, reliable behavior in a real-world application. Research and define end-to-end AI system requirements from capability to behavior to user impact Translate model capabilities, data constraints, and evaluation results into clear product and system decisions Make hard trade-offs across quality, latency, cost, reliability, and UX Work closely with ML, backend, and mobile engineers on system design, evaluation, and iteration Define and evolve evaluation frameworks across offline metrics, online experiments, and human feedback Drive execution with clear specs, strong judgment, and disciplined prioritization Ensure systems ship quickly, safely, and reliably, with strong feedback loops Own product quality end-to-end - correctness, predictability, and user trust Strong grounding in computer science fundamentals, including algorithms, data structures, and system design. Solid understanding of ML fundamentals and how modern AI systems behave in production. Comfort reading, reviewing, and discussing technical design documents. Hands-on exposure to AI-powered products, including LLM-based systems. Experience working with model evaluation, prompt or pipeline iteration, and feedback loops. Strong intuition for model limitations, hallucinations, bias, and drift. Significant experience owning complex, technical products end-to-end. Proven ability to work closely with senior engineers and ML teams. Strong judgment and decision-making ability in ambiguous, fast-moving environments. Ability to balance ambition with technical and operational reality. Experience shipping AI-heavy consumer products. Background as an engineer or highly technical product manager. Experience defining evaluation metrics for ML systems. Strong intuition for AI UX patterns and failure handling. Prior experience in zero-to-one product environments. Product strategy clearly aligns AI capabilities with user needs and company priorities. AI features deliver real value, are understandable, predictable, and trusted by users. Decisions balance quality, speed, cost, and reliability effectively under uncertainty. Roadmaps and priorities are clear, with fast iteration based on real user feedback. Teams are aligned, focused, and able to execute on AI product goals with minimal friction. The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product. If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews. Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite. We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

Mercier Consultancy MD is currently seeking Dutch/Flemish Speaking Customer Support Representatives to join our team in Sofia. This exciting opportunity is ideal for individuals who are fluent in Dutch/Flemish and passionate about delivering exceptional customer service. You will be responsible for assisting our Dutch/Flemish-speaking clients with their inquiries, ensuring they receive timely and accurate support. • Provide excellent customer support to Dutch/Flemish-speaking customers through phone, email, and chat channels., • Handle product and service-related inquiries, providing clear and comprehensive information., • Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction., • Maintain accurate records of all customer interactions and transactions., • Collaborate with internal teams to continuously improve the customer experience., • Stay informed about company products, services, and policies to assist customers effectively., • Fluent in Dutch/Flemish (both written and spoken); proficiency in English is a plus., • Previous experience in customer service or support roles is preferred., • Strong communication and interpersonal skills., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software or CRM systems is advantageous., • Positive attitude with a strong willingness to learn and grow., • Excellent problem-solving skills and attention to detail., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is seeking Finnish Speaking Customer Support Representatives to join our team in Sofia. If you are fluent in Finnish and enjoy assisting customers with their inquiries, this could be the perfect opportunity for you. You will be responsible for delivering high-quality support to our Finnish-speaking clients, ensuring their satisfaction and fostering positive relationships. • Provide exceptional customer service to Finnish-speaking clients via phone, email, and chat., • Respond promptly and accurately to customer inquiries regarding products and services., • Efficiently handle and resolve customer concerns and complaints., • Maintain thorough records of customer interactions and transactions., • Collaborate with internal teams to enhance the overall customer experience., • Stay updated on product knowledge and company policies to assist customers effectively., • Fluency in Finnish (both written and spoken); English skills are a plus., • Previous experience in customer service is preferred but not mandatory., • Strong communication and interpersonal skills., • Ability to multitask and work efficiently in a fast-paced environment., • Familiarity with customer support software is advantageous., • Positive attitude with a willingness to learn and adapt., • Attention to detail and good problem-solving skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...