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2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) You must currently live within a 35 minute commute Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd Line Support? Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing • Providing 2nd Line remote and onsite support to a wide range of customers, • Acting as an escalation point for 1st Line engineers, • Assisting with installations and project work across core technologies, • Prioritising and resolving tickets in line with SLAs, • Creating and maintaining technical documentation, • Contributing to the Out of Hours rota when required What they’re looking for • Ideally, experience working in an MSP or IT service environment, • A confident communicator with excellent customer service skills, • Strong troubleshooting and problem-solving ability, • Experience at 2nd Line level with most of the following:, • Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019), • Hyper-V, VMware, Azure, • Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS, • Active Directory, Antivirus, Printers, • MS Office (2010/365) What’s in it for you? This company looks after their team and genuinely values their people. Here’s what you can expect: • A people-first culture – fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed, • Flexibility – supportive of life outside of work, including paid family leave days when needed, • Development – paid training and clear progression opportunities, with your salary increasing as your skills do, • A positive, team-focused environment – where achievements are celebrated and the occasional pizza-fuelled afternoon keeps things fun

Job Title: Field Service Engineer Location: Tunbridge Wells and surrounding areas (Kent) Hours: 40 hours per week, plus participation in the on-call rota. Approx 1 in every 8 weeks Position: Full-Time | Permanent About Our Client and Role: Our client is a leading provider of infection control solutions delivering innovative technology and outstanding service across the healthcare and care sectors. With over 30 years of expertise they support organisations in maintaining the highest hygiene standards to protect patients residents and staff from the risks of infection. Their product range includes medical pulp macerators, bedpan washer disinfectors and related equipment. They are currently expanding their Field Service Team and are seeking a skilled Field Based Service Engineer to deliver exceptional service across their client base and international operations. The ideal candidate will have experience working with motors, pumps, plumbing, electrical systems and electronic control systems with strong fault-finding skills in electro-mechanical devices. Confidence in working within the healthcare and care sectors particularly with waste-related products is highly desirable. Key Responsibilities: Provide flexible field service across customer sites within the UK reacting to business requirements on short notice Install and commission a range of capital equipment including washer disinfectors, macerators and stainless-steel fixtures Carry out service, preventative maintenance, validation and breakdown support in line with relevant EN/HTM standards Build and maintain strong relationships with customers Identify commercial opportunities and provide accurate feedback via electronic task management systems Work as part of a service team and liaise with Regional Service Manager and Lead Service Engineer on progress updates Operate safely and considerately minimising disruption to customers Participate fully in ISO compliance and other operational processes Perform any other reasonable duties required to support the team and business Skills & Experience: Proven field based technical support experience (preferably 2+ years) Electrical and mechanical fault-finding skills Plumbing installation and repair experience Technical qualifications (e.g. National Certificate, City & Guilds or equivalent) HTM 2010 and HTM 2030 qualifications are desirable Excellent interpersonal and communication skills Ability to work independently, prioritise tasks and manage competing pressures Benefits: Company van with private use option Overtime and on call allowances Company-provided tools, uniform and full PPE Life assurance (4x base salary) Meal and drink allowances 25 days annual leave (increasing with service) plus public/bank holidays Private medical insurance Birthday and Christmas vouchers Pension scheme Employee assistance programme If you're an experienced Field Service Engineer and ready to join a leading infection control company, apply today! TPBN1_UKTJ

Merchandiser Elite Mobile/ Galaxy Connect, the largest SIM Card distributor in the UK and the fastest Vape brand in the convenience sector is looking for a Merchandiser to join us in Tunbridge Wells to grow our business. What will you be doing? Your responsibilities as a merchandiser will include: Working in the field on a daily basis. Supportingthe business to ensure our products are displayed according to company guidelines, promotional activities and seasonal trends. Managing the handling and displaying of all materials. Taking photos of our products within the store. Maintaining a high level of product and service knowledge. Upholding company values of customer service and satisfaction. Assisting in sales of the products through visual merchandising and offering advice to customers on maximising sales. What does the ideal candidate have? The ideal candidate for a merchandisershould have: Initiative, enthusiasm and self-motivation. Attention to detail. Excellent communication skills. A smart and professional appearance. A full clean driving licence. (van will be provided) What can you expect from us? In return we offer you a basic salary plus uncapped commission, with estimated OTE earnings of up to £30,000 per annum. Other company benefits include acompany van, iPad, pension, cost price handsets, accessories and SIMs, time off over Christmas, additional annual leave after 2 years service, training days and an annual party TPBN1_UKTJ