Claims jobs in Liverpool - Page 3Create job alerts

The role involves handling high-value defendant large loss claims and working alongside a Legal 500-recommended Lead Partner.

Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: £26,938 per annum plus the opportunity to earn a performance-related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI'sWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Legal Assistant to join our Liverpool office. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. You will be working as Legal Assistant within the court department and be responsible for the reviewing and drafting of CPR part 7 court proceedings on behalf of the business. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: Reviewing and drafting CPR part 7 court proceedings Creating or updating records with new files and information. Speaking with clients and third parties over the telephone Deal with all requests to access files and keep logs of incoming and outgoing files. Follow policies and confidentiality dictations to safeguard data and information. About You: Educated to a good standard – graduate Good knowledge of MS Office and office equipment Good command of English both oral and written Dependable with a respect to confidentiality and policies Excellent organizational skills Great attention to detail Type & perform data entry Good communication skills and ability to work on a fast-paced team. Willingness to learn and work hard Company Values: We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. We support We surpass We succeed A competitive salary 23 days holiday + your Birthday off + plus 8 bank holidays. Income protection, dental plan, critical illness cover & death in service cover Employee Assistant Programme. Workplace pension scheme. Free onsite weekly classes and well-being programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. The opportunity to develop a rewarding and successful career with a wonderful Law firm. What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links

Service Care Solutions are currently working alongside a highly regarded and expanding law firm in Liverpool who are looking to recruit an experienced Employment Solicitor to join their established Employment team. This is an excellent opportunity for a motivated solicitor to handle a broad range of contentious and non-contentious employment matters while working with a diverse client base including businesses, employers, and senior employees. The firm offers genuine career progression, high-quality work, and a supportive working environment with flexible hybrid working arrangements. Location: Liverpool/Hybrid Salary: £55,000 - £95,000 per annum DOE Working Pattern: Full Time - Hybrid Working Available Responsibilities an Employment Solicitor: Managing a varied caseload of employment law matters from instruction through to completion Advising clients on both contentious and non-contentious employment matters Handling Employment Tribunal claims including unfair dismissal, discrimination, whistleblowing, redundancy, and breach of contract matters Drafting and reviewing employment contracts, policies, settlement agreements, and handbooksAbout you as an Employment Solicitor: Qualified Solicitor, Legal Executive, or experienced Employment Lawyer Strong knowledge of UK Employment Law Previous experience managing employment tribunal matters independently Excellent client care and communication skillsBenefits: Hybrid working arrangements On-site parking Private medical care Pension scheme If this Employment Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Aanisah Khan on (phone number removed), or email (url removed). We also welcome referrals for this position, where a successful recommendation would be worth £200

We are seeking an experienced and commercially astute Solicitor (minimum 5 years PQE) to join the firm in a senior leadership capacity. This is a pivotal role, reporting directly to the Legal Director, CEO, and Executive Board, with significant influence over the firms strategic direction. You will play a central role in shaping and delivering the firms settlement strategy, strengthening its regulatory compliance framework, and overseeing key legal operations. Working closely with investors, lenders, and external advisers, you will contribute directly to the firms continued growth and market position. Key Responsibilities Report directly to the Legal Director, CEO, and Executive Board Develop and implement a robust settlement strategy aligned with the anticipated Car Finance Redress Scheme Ensure full compliance with SRA, FCA, and ICO regulatory requirements Support the COLP and COFA, guiding on legal and regulatory matters Attend and actively contribute to senior management and board meetings Collaborate with investors on settlement strategy and risk management Manage relationships with lenders and external legal advisers Recruit, build, and lead a high-performing legal and settlement strategy team Identify and develop new opportunities within the consumer claims market About You Qualified Solicitor with a minimum of 10 years post-qualification experience Strong expertise in consumer finance, regulatory law, or complex consumer claims Proven experience operating at a senior or board level In-depth knowledge of SRA, FCA, and ICO regulatory frameworks Commercially minded, with confidence advising senior stakeholders and investors Demonstrated leadership experience, including team building and management Strategic thinker with a desire to play a key role in long-term business growth The Package Highly competitive salary, commensurate with experience Flexible remuneration structure, open to discussion Performance-related bonuses and long-term incentive opportunities A genuine opportunity to become a key strategic leader within the firm If you are looking to take on a high-impact leadership role and help shape the future of a growing firm, we would welcome your application. TPBN1_UKTJ

LITIGATION SOLICITOR (DEBT RECOVERY AND CONSUMER CLAIMS – INSTITUTIONAL CLIENTS) Our client is providing credit management, contract claims and dispute resolution services to UK and international businesses. They are authorised and regulated by the Solicitors Regulation Authority. The wider Group operates to established governance, data protection and information security standards, including ISO-accredited frameworks. Role overview The firm seeks a Litigation Solicitor (NQ–10 PQE) to manage and develop a caseload of debt recovery and consumer claims for regulated institutional clients. The solicitor's experience would reflect on the level of salary offered. Key responsibilities * Managing a caseload of defended and undefended debt recovery and consumer claims from pre-action through to enforcement. * Acting for regulated institutional clients, understanding their regulatory, reputational and commercial priorities, and tailoring strategy accordingly. * Drafting pre-action correspondence, letters of claim, claim forms, particulars of claim, defences, replies, applications (including set-aside and relief from sanctions where relevant), witness statements and consent orders. * Conducting or overseeing compliance with relevant pre-action protocols, negotiation and settlement (including structured repayment arrangements) and ADR where appropriate. * Handling small claims and fast track matters (and selected multi-track cases where appropriate), including directions, disclosure, witness evidence and trial preparation. * Supervising and quality-controlling the work of two paralegals, including task allocation, training on CPR basics, drafting standards and time-recording discipline, and undertaking regular file reviews. * Ensuring accurate and timely time-recording and effective use of case management systems, contributing to MI and reporting for institutional clients. * Working closely with Directors and Heads of Department on refinement of processes, precedents and workflows for institutional portfolios, and contributing to operational improvements. * Ensuring strict compliance with SRA Principles, AML and data protection requirements in a high-volume, data-rich practice. * Contributing to client care and business development, including attending client review meetings, assisting with tenders and panel reviews, and supporting new initiatives as the firm grows. * Where appropriate, instructing and liaising with counsel on more complex or high-value matters (including test cases), preparing clear instructions and bundles. Essential criteria * Qualified solicitor in England and Wales (NQ–10 years PQE). High-calibre final seat experience in litigation or debt recovery will be considered for NQs. * Strong working knowledge of the CPR across small claims and fast track, with an appreciation of multi-track procedure, including experience of or exposure to strike out, default and summary judgment, relief from sanctions and enforcement. * Demonstrable focus on procedural compliance, including reliable diary management, adherence to court orders and directions, and risk management around limitation and sanctions. * Experience managing a litigation caseload (trainee experience acceptable for recently qualified individuals) with responsibility for progressing matters proactively under supervision. * Experience of, or clear aptitude for, supervising and developing junior team members or support staff, including structured feedback and quality control. * Experience or a clear desire to act for institutional or repeat-player clients, and an understanding of the need for consistency, reporting and MI. * Strong drafting skills (correspondence, pleadings, applications and witness statements) and clear written communication. * Commercially minded, able to advise on proportionality, settlement options and costs, with client care at the forefront of decision-making. * Comfortable working in-office for most of the week and in close proximity with Directors and Heads of Department for supervision and training. * High standards of professional ethics, confidentiality and regulatory compliance (SRA, AML, data protection). Pre-qualification experience will be considered where relevant. Desirable criteria * Evidence of having run applications from drafting to advocacy (e.g. set-asides, relief from sanctions, summary judgment) in the County Court. * Experience with higher volume debt recovery litigation, including portfolio management and structured settlement negotiation for regulated clients. * Confidence with routine advocacy (e.g. small claims trials, directions hearings, set-aside and possession-related applications) and clarity about when to brief counsel. * Appetite to contribute to process and system improvements, including precedent development, standardisation of time entries, and enhancement of case management and reporting for institutional clients. Remuneration and progression * Competitive, market-aligned salary, dependent on experience. * Competitive performance-related bonus structure. * Clear career progression opportunities within a growing firm, with scope to develop into a senior, team lead or specialist institutional client role as the practice and new offices expand

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Paralegal to join our Hire Compliance team in Liverpool. This is an excellent opportunity for someone who takes pride in their work, delivers a high standard of service, and is committed to achieving the best outcomes for clients. The role involves completing compliance packs by obtaining the required financial documentation from clients, including bank statements, credit card statements, wage slips and tax returns. We are looking for someone who is positive, energetic and enthusiastic, with strong problem-solving skills and the ability to work both collaboratively within a close-knit team and independently using their own initiative. You will be expected to act with courtesy and professionalism at all times to ensure a consistently positive client experience. If you are driven, determined and ambitious, and you’re looking for a stimulating and rewarding career, we would be delighted to hear from you. Responsibilities to include: · Managing your own caseload · Connecting clients to open-banking platforms · Submitting Subject Access Requests · Reviewing financial documentation and making the necessary enquiries with clients, banks and employers · Make prompt and regular contact with clients to obtain their financial documentation as quickly as possible · Record and upload all financial documentation onto the case management system · Complete daily tasks and ensure all future tasks are logged and followed through · Maintain a polite, professional and friendly manner with clients at all times · Demonstrate a high level of attention to detail · Ensure all compliance packs are completed in line with strict guidelines and presented to an excellent standard About You: · Legal graduates encouraged to apply · Strong attention to detail · Excellent communication skills · Excellent organisational skills · Confident using Excel and Microsoft applications · Flexible approach to work · Able to adapt to changing environments Company Values: We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. · We support · We surpass · We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. · A competitive salary · 23 days holiday + your Birthday off + plus 8 bank holidays. · Income protection, dental plan, critical illness cover & death in service cover · Employee Assistant Programme. · Workplace pension scheme. · Free onsite weekly classes and well-being programmes. · Discounted onsite Restaurant, Coffee Shop / Café. · Secure bike storage. · The opportunity to develop a rewarding and successful career with a wonderful Law firm

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Legal Assistant to join our Liverpool office. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. You will be working as Legal Assistant within the court department and be responsible for the reviewing and drafting of CPR part 7 court proceedings on behalf of the business. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: Reviewing and drafting CPR part 7 court proceedings Creating or updating records with new files and information. Speaking with clients and third parties over the telephone Deal with all requests to access files and keep logs of incoming and outgoing files. Follow policies and confidentiality dictations to safeguard data and information. About You: Educated to a good standard – graduate Good knowledge of MS Office and office equipment Good command of English both oral and written Dependable with a respect to confidentiality and policies

Investigate allocated claims, looking at evidence and liaising with all relevant parties and determining liability. A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team. You will handle a variety of s

This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). Job Title: Mo

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with

Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Customer Service Claims Handler. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK.

Key Responsibilities Handle First Notification of Loss (FNOL) calls from customers and partners Convert inbound claims into repair and additional service opportunities Deliver a high-quality, customer-focused claims journey Provide clear updates and build trust with customers during stressful situa

You’ll: Present claims to Insurers via email, and correspond with solicitors, loss adjusters and brokers to discuss new and outstanding claims Register claims and First Notice of Loss (FNOL), and handle day-to-day commercial claims Proactively manage a diary of open claims to reduce claim l

Proactively Manage Subsidence claims through to completion. Knowledge and understanding of Subsidence in relation to insurance claims. Experience of managing technical building claims.

Work closely with suppliers to fulfil customers' needs during their claims journey. Accurate payment to our customers and their representatives regarding claims settlement. First Party Customer Service Claims Handler.

This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). We are curren

An experienced Liability Claims Handler (EL/PL) who is looking to progress into a Field role long-term. An established Loss Adjusting Practice based in Leeds with offices throughout the UK offering Liability and Specialist Claims Services, are now seeking to strengthen its network of Liability Adjus

Spotlightjobs are working with a claims firm and due to their continued expansion, my client is looking to recruit a Recoveries Handler to join their team and play a critical role in securing settlements for their credit hire invoices. Negotiate settlements on high-performance vehicle claims, ensuri

Due to growth and success, a newly established FCA-regulated firm of loss assessors are seeking an experienced Estimator/Buildings Claims Technician/Surveyor or a Junior Estimator/Buildings Coordinator looking for your next step in your career to join their already established team.

You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). Third Party Property Damage Senior Claims Handler. As a Senior PD Handler, you will play a pivotal role in helping to build a market le

You will be part of an existing claims handling team handling construction and engineering (plant and tools) claims, primarily under delegated authority schemes for a wide range of insurers and up to £50,000 in value. An experienced Claims handler is required to join a rapidly expanding Constructio

The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £50,000. To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims• Maintain accurate data on relevant ca

Customer Service Fire & Theft Claims Handler. Ensuring accurate payment to all Stakeholders on their claims.

Customer Service Property Damage Claims Handler. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly t

You’re not the kind of Senior Marine claims professional who wants to sit quietly behind a desk, pushing paper and processing claims. Whether you’re currently with a broker or on the carrier side, what matters is your expertise in Marine and Marine Cargo claims, your ability to operate in a fast

As part of the formation of our Litigation Team, we are inviting applications for Claims Administrator roles. These positions will play a key role in supporting the progression of high-volume, standard small claims. Claims Administrators will be responsible for non-reserved activities, including:.

An experienced and detail-oriented Senior Cargo Claims Handler is sought to manage complex cargo claims across multiple lines of business. Monitor claims trends and provide insights or recommendations to mitigate risk exposure. Mentor and provide technical support to junior claims handlers.

Related Job Titles: Claims Advocate, Client Claims Executive, Corporate Claims Consultant, Claims Relationship Manager, Senior Claims Advisor. The role moves beyond traditional claims handling into a more strategic, advisory position – helping clients interpret trends, navigate complex claims, and

This opportunity would suit someone with claims experience across any line of business, who is confident handling more complex policies and claims scenarios and is looking to further develop in a supportive, professional environment. I am currently partnering with a growing insurer to recruit a Clai

Property Claims function within a fast‑growing insurtech and claims services business, transforming property claims through technology and modern operating models. This role provides strategic and operational leadership across claims performance, quality, governance, and people development. This i

Managing counterclaims and supporting dispute strategy. Own the claims strategy across multiple projects or programmes. Build and lead the on-site Claims function.

An expanding insurance services business is hiring a Claims Team Lead to support a growing operation focused on consumer warranty, mobile device, and electronics-related claims. An experienced Claims Team Leader looking for broader responsibility and faster progression. A senior Claims Handler ready

The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Our client, a long-established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to take ov

Senior Claims Accountant Location : Remote (with international travel as needed)Salary : £35,000 - £40,000 DOEContract : Full time, PermanentBenefits : 25 d

The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Our client, a long-established global logistics and shipping organisation, is seeking an experiencedMarine Cargo Claims Managerto take over

A leading legal services firm located in the United Kingdom is seeking a qualified individual to manage pain-related injury claims effectively.

A respected legal firm in Suffolk is seeking a Disputes Solicitor with 2+ years PQE.The successful candidate will manage a diverse caseload of litigation, from commercial disputes to debt recovery.This role offers a competitive salary, career development, and a collaborative environment that emphasi

Typical work includes defending claims against professionals such as construction consultants, accountants, technology providers, care operators, and social welfare organisations.