Export aerospace clerk 4 on 4 off days
hace 2 días
London
We are seeking an experienced AOG / Aerospace Export Operations Coordinator to join a large, established freight forwarding business. The successful candidate will be responsible for managing time-critical aerospace and AOG export shipments, ensuring all movements are coordinated efficiently and in accordance with customer requirements, company procedures and operational KPIs. \n Working in a fast-paced air freight environment, you will liaise closely with customers, airlines, handling agents and transport providers to ensure shipments are handled securely and uplifted within required timeframes. \n Key Responsibilities \n\n • Manage AOG and aerospace export shipments from initial instruction through to final dispatch.\n, • Open job files in accordance with customer requirements and arrange collections.\n, • Book shipments with airlines and coordinate all aspects of the export process.\n, • Manage airline tie-ups, ensuring cargo security and timely handover to transport providers.\n, • Prepare and complete MAWBs, including IATA, B2B and consolidation shipments.\n, • Issue pre-alerts to customers and overseas network partners.\n, • Complete export customs entries in line with HMRC regulations and company compliance procedures.\n, • Liaise with airlines, ground handling agents, transport providers and customers to ensure smooth shipment movements.\n, • Ensure customer SOPs are followed and service levels and KPIs are consistently achieved.\n, • Manage multiple shared mailboxes, responding to enquiries and resolving operational issues promptly to avoid delays to shipment uplift.\n, • Complete customs activities within agreed customer KPIs and compliance requirements.\n, • Assist with operational finance duties, including shipment costing and invoicing.\n, • Provide support to other areas of the operation when required.\n, • Maintain a flexible, adaptable and customer-focused approach at all times.\n\n Skills & Experience Required \n\n • Previous experience within the freight forwarding industry is essential.\n, • Air freight export operations experience is highly desirable, ideally within AOG or aerospace logistics.\n, • Good understanding of airline bookings, MAWB preparation and export customs procedures.\n, • Knowledge of HMRC customs requirements and export compliance.\n, • Air freight import customs knowledge would be advantageous.\n, • Confident IT skills, including Microsoft Office packages.\n, • Excellent written and verbal communication skills.\n, • Strong attention to detail and organisational skills.\n, • Ability to manage competing priorities and work effectively under pressure.\n, • A friendly, calm and professional approach to customer service.\n, • Flexible and adaptable, with the ability to respond positively to changing operational requirements.\n, • A proactive, self-motivated team player with good time-management skills.\n\n