Client engagement manager jobs in RichmondCrear alertas

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You’ll operate across all stages of the buyer journey—using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. • Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each., • Promote ABM adoption internally—acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders., • Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans., • Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership., • Proactively manage program risks and evolving scope—adapting quickly with a solution-oriented mindset., • Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs., • Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch., • Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes., • Serve as a quality gatekeeper—ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program’s impact. • Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue., • Partner with the CX Senior Analyst to build out the client intelligence arm of ABM—translating marketing signals into insights and actions for account teams., • Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we’re using our tools to their fullest potential and creating scalable systems for long-term success. • Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau., • Document scalable processes and best practices to streamline execution and knowledge-sharing across teams., • Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation., • Act as a connector across functions—building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG’s business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG’s Account & Commercial Marketing vision and strategy. You are a… • Strategic thinker with strong problem-solving and storytelling skills., • Confident communicator who builds trust and alignment across diverse stakeholders., • Comfortable shifting between high-level strategy and in-the-weeds execution., • Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS • Bachelor’s degree – degree in marketing or communications preferred, • 5-7 years of experience in B2B marketing managing ABM programs., • Proven track record designing and launching ABM campaigns that influence pipeline and revenue., • Exceptional writing and content development skills—able to bring clarity, creativity, and energy to complex topics., • Experience engaging senior stakeholders and coaching teams through change., • Strong data and analytics orientation—you don’t just report results, you shape the story they tell., • Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

A leading creative production studio is seeking an experienced Senior Creative Project Manager to oversee complex projects across various mediums. The ideal candidate will demonstrate strong leadership, project management and client engagement skills. Responsibilities include ensuring project qualit

A leading construction project management firm based in the UK is seeking an experienced Project Manager to oversee the successful delivery of multiple construction projects. This dynamic role combines project delivery excellence with client relationship management and pre-construction support. The

Own and execute client communications programs - including quarterly newsletters, product drop events, and client-product feedback sessions - ensuring consistent, relevant, and impactful engagement. Product Marketing & Client Engagement Manager. Lead client engagement strategy, partnering closely wi

Who you’ll report to:This role reports to the VP, Professional Services and Customer Success - EMEALocation:** London, UKYou will make an impact by being responsible for:* Acting as the primary point of contact for assigned clients, fostering trust and building strong, long-term relations

Oversee project teams, including solution architects, developers, and project managers, ensuring projects are delivered on time, within budget, and meet client expectations. SaaS, Project Management, Client Engagement, Leadership, B2B Software Solutions. At Automation Anywhere, we’re transforming

A leading international law firm is seeking a Client Development and Engagement Manager to oversee strategic business development initiatives and manage client relationships in London.

A fast-growing tech startup is seeking a Client Success Manager to enhance client engagement in London. The successful candidate will manage client onboarding, provide support, and maintain CRM accuracy. Key qualifications include at least 2 years in client services, excellent communication skills,

A leading global payments technology company seeks a Product Marketing & Client Engagement Manager for its Visa Direct team in London. The role requires 6-10 years in product marketing, with responsibilities including client engagement strategies and managing communications programs. This hybrid pos

Client Engagement Manager - Blueflame AI (London) page is loaded## Client Engagement Manager - Blueflame AI (London)remote type: Hybridlocations: GBR - London BlueFlame AItime type: Full timeposted on: Posted Todayjob requisition id: R35703Datasite and its associated businesses are the glo

Own and execute client communications programs – including quarterly newsletters, product drop events, and client-product feedback sessions – ensuring consistent, relevant, and impactful engagement. Product Marketing & Client Engagement Manager. You’ll manage client engagement activities, work

Build and lead a team of client engagement managers serving our clients. Manage the overall implementation and delivery of digital solutions leveraging our SaaS platform and its integration within the clients’ technology landscape.

The Client Development & Engagement Manager ("CDE Manager") works closely with the Director of Business Development, other Business Development Managers, and Partners to support strategic CDE plans and initiatives for selected practice groups across Banking & Credit, Corporate M&A/Private Equity and

It requires interacting with customers as well as close collaboration with other members of our Client Success team to help new customers onboard and foster a superior customer experience. Collaborate with Internal Teams: Work closely with other members of the Client Success team and, as needed, Eng

Work closely with other members of the Client Success team and, as needed, Engineering team to ensure that the platform meets technical requirements and is implemented seamlessly with customers. Proven track record of managing client expectations, requests, and appropriate timelines. Experience work

As a Client Engagement Manager at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. Client Engagement Manager (Groupe). Join

Client Engagement Manager (UK). Work with clients to identify areas of opportunity to deliver increased value. Assume responsibility for marquee accounts, proactively manage project outcomes, and ensure client success.

This role involves designing engaging regional events and collaborating with teams to enhance client engagement. Ideal candidates will have over 5 years of experience in community management or customer engagement within a B2B setting. A well-established IT consultancy in London seeks a Customer Net

We are now seeking a highly organised, customer-focused Office & Client Engagement Manager who can also support inbound sales enquiries, front-of-house operations, and the commercial use of our office space. The successful candidate will enjoy being client-facing, commercially aware, and hands-on, w

Recruitment Client Engagement Manager (Insurance Sector). Job Openings Recruitment Client Engagement Manager (Insurance Sector). About the job Recruitment Client Engagement Manager (Insurance Sector).

Overseeing project teams, including solution architects, developers, and project managers, ensuring projects are delivered on time, within budget, and meet client expectations. SaaS, Project Management, Client Engagement, Leadership, B2B Software Solutions. At Automation Anywhere, the leader in Agen

A global data and technology services company is seeking a Client Engagement Manager. The role requires leading client servicing, delivering exceptional digital marketing strategies, and fostering relationships with key clients. Ideal candidates will have at least 3 years of experience in client ser

Client Engagement Manager - Blueflame AI (London) page is loaded## Client Engagement Manager - Blueflame AI (London)remote type: Hybridlocations: GBR - London BlueFlame AItime type: Full timeposted on: Posted Todayjob requisition id: R35703Datasite and its associated businesses are the glo

A financial consulting firm is seeking a Senior Engagement Manager to lead client relationships and project delivery in London.

PR consultancy that delivers campaigns, consultations, and content to clients across the legal sector.

Following some exciting new client wins this year, the. The highly respected and award-winning team boasts a superb mix of boutique and blue-chip clients, nationally and internationally, including residential developers, agents, architects, retirement specialists and more, with work spanning both co

You will have managed at least 4 sites; managing and guiding the chef managers with the day-to-day running of the site as well as building excellent client relationships. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food?. Job Title:

Strong client management skills and comfortable at pitching for organic and new client briefs. Senior Account Manager . Are you a Financial PR Senior Account Manager (or exper

You will have managed at least 4 sites; managing and guiding the chef managers with the day-to-day running of the site as well as building excellent client relationships. Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food?. Job Title:

Multi-award-winning print and packaging powerhouse are looking for their next talented Account Manager to join their sales & design team at their modern, state of the art facility in Hounslow. The duties of the successful Print Account Manager will include;.

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account

Engineering Manager / Team Lead (Python Italian Speaking) Remote UK to £90,000. You could be progressing your career in a senior, impactful Engineering Manager role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Sen

AssureBio is partnering with a UK-based pharmaceutical manufacturer to appoint an experienced Qualified Person (QP) who can also lead QA Operations at site level.This is a senior, hands-on Quality leadership role with full QP batch certification responsibility, broad GMP oversight, and the opportuni

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account

We are seeking a passionate, personable and analytically minded Customer Account Manager to join our close knit and dynamic team, based in Bermondsey, South East London.

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM—translating marketing signals into insights and ac

At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week.We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.Irresistible s

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advanta

W Hotels' mission is to Ignite Curiosity, Expand Worlds.We are a place to experience life.We're here to open doors and open minds.We are constantly inspired by new faces and new experiences.A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms o

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Sen

Were seeking an experienced, commercially astute Operations Support Manager to work in partnership with the Operations Manager, supporting service delivery across our education catering sites and ensuring an excellent experience for our school customers. Operations Support Manager | London and aroun

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area mar

Reporting to the Night Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM—translating marketing signals into insights and ac

We are looking for an experienced and engaging.Berkeley Square covers 26,000 square feet and is home to five restaurants, bars, private dining rooms and a cigar salon.A team of world-class Chefs, Sommeliers and Mixologists have designed an outstanding array of.

Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries.With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, an