Client engagement manager jobs in RichmondCreate job alerts

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Support Worker to play a pivotal role in our Complex Needs Service in Kingston. Sounds great, what will I be doing? We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You bring strong experience supporting individuals with diverse and often complex needs, helping them work towards their goals while managing associated risks. You have a proven track record of delivering high-quality, person-centred support services across a range of needs, promoting empowerment, wellbeing, and independence. Your in-depth knowledge of welfare benefits, housing options, and statutory duties allows you to provide accurate advice and guidance to service users navigating complex systems. You also maintain a solid understanding of health and safety practices, particularly when working within clients' homes, ensuring both service user and worker safety at all times. You are skilled in key working, support planning, and risk assessment, enabling you to develop structured, outcome-focused support plans that respond to individual aspirations and changing circumstances. Your understanding of mental health, substance misuse, and related challenges supports effective engagement with clients in a compassionate and solution-focused manner. Collaborative and professional, you work effectively with external professionals and partner agencies to ensure a coordinated approach to care. You are confident using computer-based systems to record client interactions and maintain accurate records. Committed to continuous improvement, you actively engage in personal development and training, while maintaining a clear understanding of safeguarding principles and how to apply them in practice. Flexible and adaptable, you are willing to travel across the borough to provide accessible, high-quality support. When will I be working? You will be working Monday to Friday 09:00 to 17:18 Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Business Development Manager – Aesthetic Devices An innovative medical aesthetics device company is seeking a Business Development Manager to join its UK team. This exciting remote field-based role combines training, business development, and marketing support to help aesthetic clinics achieve outstanding results with ultrasound-based skin rejuvenation devices. You’ll work closely with aesthetic clinics, dermatologists, and medical professionals to increase treatment adoption, improve patient outcomes, and drive clinic growth. Key Responsibilities • Deliver training and in-clinic support to ensure safe and effective treatment outcomes, • Lead new device onboarding and launch events, boosting clinical confidence and engagement, • Develop tailored clinic marketing plans, offering branded content, social media ideas, and promotional campaigns, • Support patient events, live demonstrations, and in-clinic activations to drive awareness and bookings, • Monitor clinic performance, delivering data-driven business reviews and ROI insights, • Build and maintain strong client relationships, ensuring ongoing satisfaction and loyalty About You • Dynamic and commercially minded professional with a consultative approach and a proven ability to build strong, trusted relationships across the aesthetics sector., • Confident engaging with clinic owners and practitioners, offering credible guidance on patient experience, treatment planning, and long-term business growth., • Proactive and adaptable, with extensive knowledge of non-invasive technologies, including ultrasound and advanced skin rejuvenation., • Highly organised, motivated, and comfortable travelling to support premium clinic partners nationwide. Next Steps If you’re driven by innovation, clinical excellence, and a passion for helping aesthetic clinics thrive - apply today, we’d love to hear from you!

Ringway are looking for a Street Cleansing Contract & Performance Manager to join our team delivering a vital service on a high-profile highways contract. In this key leadership role, you'll be responsible for managing the daily operations of our street cleansing teams, ensuring the service meets performance, safety, and environmental standards across the network. About the role: • Lead and manage day-to-day street cleansing operations across the contract., • Promote a proactive health, safety, and environmental culture within the team., • Plan and deliver scheduled and reactive cleansing works, including out-of-hours activity., • Set clear performance expectations and monitor delivery against contractual KPIs., • Work collaboratively with client and stakeholder teams to improve service outcomes., • Ensure fleet, depot and plant resources are well managed and compliant., • Support and lead sustainability initiatives, including recycling and carbon reduction., • Develop and deliver operational strategies in line with business goals., • Lead team development through training, recruitment and performance management., • Produce reports and maintain accurate records to support performance reviews. What We’re Looking For: • Experience managing street cleansing, highways maintenance, or a similar operational environment., • Strong leadership and people management skills with a hands-on approach., • Excellent communication and stakeholder engagement skills., • Knowledge of health & safety regulations, environmental standards, and industry best practices., • Comfortable working with data and reporting tools to support decision-making., • Understanding of risk assessments, method statements and compliance obligations., • Experience in service planning and resource management., • Competence in MS Office and operational systems (e.g., SharePoint, Excel)., • Full UK driving licence (essential).

A opportunity has arisen for an experienced Building Services Manager to take the lead on the delivery of a high-profile 200+ unit residential development in West London. The project, with an MEP value of around £14 million, is already well into construction and progressing toward completion in early 2027. There is already future projects for you to go onto after completion. You’ll be joining an established project team, managing a reputable M&E subcontractor known for their quality and reliability, ensuring the successful coordination, installation, and commissioning of all mechanical and electrical systems. Supporting you on site will be an Assistant Building Services Manager, allowing you to focus on leadership, technical oversight, and strategic delivery. Key Responsibilities • Lead the on-site delivery of all MEP works, ensuring safety, quality, and programme compliance., • Manage and coordinate the activities of the M&E contractor and other specialist subcontractors, maintaining clear communication and progress tracking., • Oversee technical reviews, approvals, and inspections, ensuring works align with specification and design intent., • Provide guidance and direction to the Assistant Building Services Manager, supporting their development and performance., • Collaborate closely with the project, design, and commercial teams to drive integration across all disciplines., • Contribute to value engineering, risk management, and commissioning planning., • Ensure smooth client engagement, system sign-off, and successful handover. About You • Strong track record managing MEP delivery on large-scale residential or mixed-use developments., • Excellent technical knowledge of building services systems and installation sequencing., • Proven leadership skills with the ability to mentor and coordinate teams effectively., • Commercially aware, organised, and confident managing subcontractor performance., • Collaborative, solution-focused, and able to maintain composure in a fast-paced delivery environment. What’s on Offer • Salary: £85,000, • Benefits: Car allowance, travel expensed, private healthcare, pension etc, • Team Structure: Assistant BSM reporting directly to you This role is ideal for an experienced Building Services Manager who enjoys taking ownership of delivery, leading a capable team, and working with trusted subcontractors to achieve the highest standards of quality and performance. If you’re looking to step into a key leadership role on a landmark West London project, we’d love to hear from you.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. Connect with our network and discover how you can contribute to our exciting journey!

The Senior Client Development & Engagement Manager will:. We are seeking a Senior Client Development & Engagement Manager to support the Business Development Director in shaping the Business Development strategy. Support the practice in nurturing priority client relationships; plan and facilitate th

The Client Engagement Manager at Epsilon coordinates client interactions and implements modern digital marketing strategies for Publicis brands. Your main duties will include assisting and collaborating with our Client Engagement team to provide high-quality solutions and services to our growing cli

The Senior Client Development & Engagement Manager will:. We are seeking a Senior Client Development & Engagement Manager to support the Business Development Director in shaping the Business Development strategy. Support the practice in nurturing priority client relationships; plan and facilitate th

Client Engagement Manager – Permanent Contract. As the Client Engagement Manager you will be an essential part of the operations team.

As a Client Engagement Director you will identify & build relationships with new Enterprise clients. Generate continued demand for our consulting services within client accounts by developing trust and a deep understanding of strategic business initiatives. UBDS Group fosters a collaborative environ

The Senior Client Engagement Manager maintains a system of reporting and tracking the status of all assigned clients through a Key Client Relationship (KCR) plan and provides weekly status reports on all activity to sales leadership. Senior Client Engagement Manager is responsible for growing our bu

You will also help onboard new clients, provide training, create and present fishery-focused seminars, proactively check-in with clients, and help deliver an excellent experience for our clients and the industry. What motivates you to work for Clubmate, specifically as a Client Engagement Manager?.

The Client Engagement Manager will develop and maintain client relationships to ensure customer satisfaction and engagement through proactive outreach, acting as a liaison between Cappitech and end users. Implement a client engagement program to identify client needs, gather feedback, and record eng

Burberry is looking for a talented Client Experience Manager to join the Client Engagement team. You will be reporting to the Director of Client Experiences and will lead global client activations that reflect Burberry’s heritage and innovation. We are seeking a strategic thinker with strong analy

The Client Engagement Manager at Epsilon coordinates client interactions and implements modern digital marketing strategies for Publicis brands. Your main duties will include assisting and collaborating with our Client Engagement team to provide high-quality solutions and services to our growing cli

Generate continued demand for our consulting services within client accounts by developing trust and a deep understanding of strategic business initiatives. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solut

As a Senior Client Engagement Manager at LotusFlare, you will lead the day-to-day delivery of complex projects while building trusted relationships with the clients. Your role is to oversee a portfolio of LotusFlare’s customers, guiding the client and team members towards successful project execut

Burberry is looking for a talented Client Experience Manager to join Client Engagement team. You will be reporting to the Director of Client Experiences and will lead global client activations that reflect Burberry’s heritage and innovation. We are seeking a strategic thinker with strong analytica

The Client Engagement Manager at Epsilon coordinates client interactions and implements modern digital marketing strategies for Publicis brands. Assist and collaborate with our Client Engagement team to provide high‑quality solutions and services to our growing clientele at Starcom and Publicis. C

Burberry is looking for a talented Client Experience Manager to join Client Engagement team. We are seeking a strategic thinker with strong analytical skills, confidence in data-driven decision-making, and a passion for elevating client engagement. Proven experience in client engagement or experienc

Then Just Eat Takeaway might be the place for you.We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers

Senior C&E Operations Manager -Excel | Full-Time / Permanent. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible service. To develop the leadership of our team and inspire them to deliver exceptional service to our clients and gues

Then Just Eat Takeaway might be the place for you.We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers

We are recruiting a Senior Client Relationship Manager to provide client development and relationship management for a portfolio of identified relationship clients. Senior Client Relationship Manager - Fixed term contract. It's with different perspectives that we'll find solutions to our clients' mo

Conference & Meetings Operations Manager - East Horsley. This role is perfect for a current Conference & Events Manager who is looking to specialise in Conference. As Conference & Meetings Operations Manager.

Lloyd's are seeking to recruit a Risk and Audit Manager (Operations). Manage all Operations-related audits (internal and external), including auditor engagement, audit. Senior Managers and Certification Regime (SMCR), ensuring consistent adherence across the.

Based on-site in Hemel Hempstead, this is an outstanding opportunity for a SOC Operations Manager with proven experience in monitoring and analysing security threats for multiple customers. Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Cen

To support all elements of client services, from ground floor reception, client reception and concierge to the complete servicing of the meeting and events spaces and provision of all associated services delivering a world-class, exceptional experience. Meet and greet clients delivering a world clas

Operations Manager - Great Malvern. As the senior figure in operations, you will work closely with the leadership team to deliver excellence in service, client relationships, commercial performance, and team development. Our exceptional teams of seasoned specialists customise our catering services t

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. Your focus is to provide an exceptional service to our clients and the best

Night Receptionist - Front Office - Knightsbridge, London .Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa.Since the opening of

Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair's most exclusive venues.We are owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member's clubs 5 Hertford Street & Oswald's.We are currently seeking a Receptionist to join our Rece

Support WorkerFull-time (39 hours per week)£24,829 per annum (pro rata).Looking for a meaningful career where you can make a difference every day? Join Avenues – where people smile, laugh, grow, and achieve great things together.At Avenues, we believe that when our teams feel valued and supported

To develop the leadership of our team and inspire them to deliver exceptional service to our clients and guests. Senior C&E Operations Manager -Excel | Full-Time / Permanent. We boast a highly trained team of managers, chefs and waiting staff, who ensure our customers receive the best possible s

Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking to join the Care Sector.We provide FREE training t

And this isn’t just any job.Support Worker – Full-Time - Driver Essential (Muswell Hill).At Lifeways, we’re proud to offer a workplace where you can feel valued, be supported, and have impact—every single day.Lifeways – Specialist Support Services serving your local com

Support Worker - London Whetstone .Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking to

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disability Service in Kent.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.A

Female Support Worker - Lavenders, Finchley.Driver preferable to support service users getting to and from appointments, day trips etc using the service vehicle.Flexible Additional Holiday Purchase Scheme.Full induction programme to Care Certificate Standards.Dedicated learning & development pro

Deputising for the Manager in their absence. As Operations Manager you will play a vital role in enhancing the experience of our resorts, showcasing your excellent customer service and management skills to ensure the smooth running of the resort. Carry out staff disciplinary procedures alongside Res

They're seeking a hands-on operator to join the leadership team and drive operational excellence across the business.Reporting directly to the founder, you'll shape teams, drive performance, and embed a people-first culture across the portfolio.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:.Grow your career with our Career Pathways and MyLearning programmes.Quick access for you and your immediate family to a Digital GP, and wider healthcare bene

Conduct regular staff performance reviews along side Resort Manager. Assist the Resort Manager to create ways to integrate the Mark Warner staff with local staff. Deputising for the Manager in their absence.

We are looking for a results-driven customer success manager to lead a team and support scaling our customer success team. Onboarding & Engagement: Ensure that new customers have a seamless onboarding experience and proactively drive adoption of products and services.

Garrads Road- Streatham- London- SW16 1JS.Various contracted hour shifts available (to suit your lifestyle)Holidays- pro rataFlexible Additional Holiday Purchase SchemeFull induction programme to Care Certificate StandardsDedicated learning & development programmes.We offer Apprenticeships to th

Support Worker – Lifeways Group .Full Time Days & Bank/sessional.Day shifts across Monday-Sunday, between 7am – 10pm, working alternate weekendsWaking Night shifts across Monday-Sunday, between 10pm - 7am, working alternate weekends.Are you looking for a career where you can m

Vancouver Road, Forest Hill- SE23 2AF.Various contracted hour shifts available.Flexible Additional Holiday Purchase Scheme.Full induction programme to Care Certificate Standards.Dedicated learning & development programmes.We offer Apprenticeships to those with less experience looking to join the

Female Support WorkerFull-time opportunities£24,829 per annum (pro rata).Full UK manual driving license essential, due to the service needs and the needs of the people we support.Looking for a meaningful career where you can make a difference every day? Join Avenues – where people smile, laugh, g