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Join us in delivering a tenant-focused housing service that truly makes a difference. Cheltenham Borough Council is looking for a Senior Tenancy Management Officer to join the team. Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Full Time, Permanent Salary: £32,597 - £34,434 per annum Closing date:Sunday 29 March 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Senior Tenancy Management Officer - The Role: In this role, you’ll build strong relationships with residents, act as their advocate, and support them to sustain successful, safe and comfortable tenancies. You’ll work proactively across your neighbourhood, tackling tenancy issues, resolving complex cases, and collaborating with partners to provide early intervention and tailored support. If you’re empathetic, solution focused, and passionate about helping people thrive, this is an exciting opportunity to play a key role in strengthening our communities. Senior Tenancy Management Officer - Responsibilities: • Advocate for tenants and ensure a positive customer experience, • Manage tenancies including visits, support, and resolving breaches, • Support vulnerable tenants through referrals and safeguarding, • Work with teams and partners to resolve housing and community issues, • Encourage tenant engagement and community involvement, • Maintain accurate records and follow policies and procedures, • Provide early support to help sustain tenancies Senior Tenancy Management Officer - You: • Experienced in challenging customer-facing roles, with strong communication, negotiation, and problem-solving skills, • Knowledgeable in housing or similar statutory services, including tenancy management and relevant legislation, • Customer-focused, committed to delivering a positive tenant experience, • Able to work independently, manage workload, and collaborate with teams and partners, • Solution-focused and accountable, taking ownership of issues and learning from challenges, • Proven ability to deliver operational work and hold others accountable for service standards Senior Tenancy Management Officer – Benefits: • An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS), • A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays), • A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours, • A comprehensive programme of learning and development, • Two days (pro rata) paid time off for volunteering, • Enhanced maternity and paternity schemes, • Access to free counselling services, • Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan, • A cycle to work scheme, • Low-cost town centre parking, • A commitment to employee wellbeing Closing date:Sunday 29 March 2026 To submit your application for this exciting Senior Tenancy Management Officer opportunity, please click on ‘Apply’ now!

Join Our Team at Busy Bees – Leading Nursery Group in the UK \n Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. \n About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. \n Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. \n Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Cheltenham Prestbury Road, rated Good by Ofsted, has a capacity of 64 children and is a strong and progressive center committed to providing families with the best care and stimulating environments. Our hardworking team is dedicated to ensuring that the children in their care receive the best start in life. We have access to a local library and two parks within the community, and we often visit the local care home to foster connections. Conveniently located just a 10-minute walk from the town center, we benefit from bus routes that link to various parts of Cheltenham, including a direct route to the center, as well as local shops within a five-minute walking distance. Additionally, we offer free parking for staff, making access to our nurturing environment easy and convenient. Busy Bees Benefits \n\n • Competitive salary \n, • Ongoing professional development and career progression \n, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers \n, • Up to 28 days holiday per year (including bank holidays)\n, • Your birthday off – it’s our gift to you!\n, • 50% childcare discount \n, • Enhanced family leave and return to work bonus\n, • Menopause support through Peppy \n, • Financial support through Salary Finance \n, • Employee Assistance Programme and Mental Health First Aiders\n, • Cycle to Work scheme \n, • Easy access to your workplace pension through Cushon\n, • Discounted Private Medical Insurance (PMI)\n Key Responsibilities \n\n • Support the Centre Director in overseeing the daily operations and maintaining educational standards.\n, • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children.\n, • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards.\n, • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team.\n, • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families.\n, • Assist with administrative tasks, including scheduling, payroll, and recruitment.\n, • Manage operational records and support financial planning to ensure sustainability.\nIdeal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

Join Our Team at Busy Bees – Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Cheltenham Wellington Road, rated Good by Ofsted, is housed in a beautiful Georgian building with three floors and tall ceilings, accommodating up to 90 children. Our nursery is surrounded by picturesque walks around Pittville Parks and Lakes, providing ample opportunities for outdoor exploration. We frequently take outings to local events, such as the paint festival and Christmas decorations, and enjoy visits to the nearby library for additional extracurricular activities. Conveniently located near Cheltenham Town Centre, we benefit from great bus and train links. Additionally, we offer free parking for staff, ensuring easy access to our vibrant and engaging learning environment. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) What to Expect as a Nursery Practitioner: • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning., • Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS)., • Level 3 (or above) qualification in Early Years Education., • Proven experience in working with children under 5 and a genuine interest in early childhood education

Join Our Team at Busy Bees – Leading Nursery Group in the UK Take the next step in your career with Busy Bees as a Level 2 Qualified Early Years Assistant. Bring your experience and qualification to a nurturing environment, where you'll support children’s development through play-based learning and activities. This role offers the chance to further develop your skills in early childhood education while enjoying the benefits of a rewarding and flexible work environment. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Cheltenham Wellington Road, rated Good by Ofsted, is housed in a beautiful Georgian building with three floors and tall ceilings, accommodating up to 90 children. Our nursery is surrounded by picturesque walks around Pittville Parks and Lakes, providing ample opportunities for outdoor exploration. We frequently take outings to local events, such as the paint festival and Christmas decorations, and enjoy visits to the nearby library for additional extracurricular activities. Conveniently located near Cheltenham Town Centre, we benefit from great bus and train links. Additionally, we offer free parking for staff, ensuring easy access to our vibrant and engaging learning environment. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon What to Expect as a Relief Early Years Educator: • Assist in planning and delivering educational activities that promote children's development., • Create a safe, stimulating, and inclusive learning environment., • Take on the role of Key Person, fostering strong partnerships with children and their families., • Level 2 qualification in early years education., • Experience working with children under 5., • Empathy and understanding – each child is unique. Start your rewarding career in early childhood education today—apply now!

Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Cheltenham Wellington Road, rated Good by Ofsted, is housed in a beautiful Georgian building with three floors and tall ceilings, accommodating up to 90 children. Our nursery is surrounded by picturesque walks around Pittville Parks and Lakes, providing ample opportunities for outdoor exploration. We frequently take outings to local events, such as the paint festival and Christmas decorations, and enjoy visits to the nearby library for additional extracurricular activities. Conveniently located near Cheltenham Town Centre, we benefit from great bus and train links. Additionally, we offer free parking for staff, ensuring easy access to our vibrant and engaging learning environment. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) Key Responsibilities • Lead the planning and execution of age-appropriate activities and curriculum in your room., • Create a safe, stimulating, and inclusive learning environment for children., • Foster a high-performing team through supportive leadership and collaboration., • Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents., • Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children., • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner., • Strong leadership, organisational, and communication skills.

Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Cheltenham Prestbury Road, rated Good by Ofsted, has a capacity of 64 children and is a strong and progressive center committed to providing families with the best care and stimulating environments. Our hardworking team is dedicated to ensuring that the children in their care receive the best start in life. We have access to a local library and two parks within the community, and we often visit the local care home to foster connections. Conveniently located just a 10-minute walk from the town center, we benefit from bus routes that link to various parts of Cheltenham, including a direct route to the center, as well as local shops within a five-minute walking distance. Additionally, we offer free parking for staff, making access to our nurturing environment easy and convenient. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) What to Expect as a Senior Nursery Room Leader: • Ensure that educational strategies and practices are consistent across multiple rooms., • Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children., • Mentor and develop Room Leaders, promoting a collaborative and high-performing team., • Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs., • Foster strong relationships with parents, keeping them informed of their child's development., • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner., • Strong leadership, organisational, and communication skills.

Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Level 3 Qualified Early Years Assistant, you’ll be at the forefront of delivering outstanding care and education to children at Busy Bees. Your expertise will play a key role in supporting the development of our Bee Curious curriculum, while guiding and mentoring unqualified team members. This role is ideal for individuals who are passionate about early years education and are looking to take on greater responsibility in a thriving and supportive setting. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Cheltenham Wellington Road, rated Good by Ofsted, is housed in a beautiful Georgian building with three floors and tall ceilings, accommodating up to 90 children. Our nursery is surrounded by picturesque walks around Pittville Parks and Lakes, providing ample opportunities for outdoor exploration. We frequently take outings to local events, such as the paint festival and Christmas decorations, and enjoy visits to the nearby library for additional extracurricular activities. Conveniently located near Cheltenham Town Centre, we benefit from great bus and train links. Additionally, we offer free parking for staff, ensuring easy access to our vibrant and engaging learning environment. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon What to Expect as a Relief Early Years Educator: • Assist in planning and delivering educational activities that promote children's development., • Create a safe, stimulating, and inclusive learning environment., • Take on the role of Key Person, fostering strong partnerships with children and their families., • Level 3 qualification in early years education., • Experience working with children under 5., • Empathy and understanding – each child is unique. Start your rewarding career in early childhood education today—apply now!

Opportunity Overview We are currently seeking a Professor in Physical Geography to take on a pivotal role in developing plans and delivering research and innovation objectives that contribute to University and School Innovation Strategies. The successful candidate will play a leading in the development of an innovative academic environment which brings tangible benefits and impacts for other groups and organisations outside the higher education sector. To perform as Professor in Physical Geography, fostering further development of this important teaching and research area within the school by contributing to research-informed teaching allowing the successful candidate to enhance Salford's reputation in geography teaching and to inspire the next generation of geographic researchers. Key Responsibilities • Provide academic leadership, development, mentoring and career management advice to colleagues and students in all areas of teaching and learning., • Develop plans and deliver research and innovation objectives that contribute to University and School Innovation Strategies., • Develop local, national and international collaborative partnerships with organisations, communities, educational institutions, academics and practitioners to develop research and innovation projects, enable their implementation and optimise impact. Play a leading role in development of an innovative academic environment which brings tangible benefits and impacts for other groups and organisations outside the higher education sector. School and Subject Group Overview The School of Science, Engineering and Environment (SEE) is a centre of discovery and innovation. With a broad portfolio across computer sciences, engineering, built environment and human and natural sciences, we are one of the largest schools within the University, home to over 6000 students and over 370 colleagues. Our Research and Innovation Centres work together to collaborate around the world’s greatest challenges including Net Zero, Climate Change and Resilience, Healthy Living and Industry. Our focus is on translating our pioneering research into real-world impact for people and industry and our research is recognised as world leading. The Geography and Environmental Management (GEM) team delivers a range of well-respected programmes at undergraduate and taught postgraduate levels. Our programmes carry accreditation from various professional bodies, including the Institute of Sustainability and Environmental Professionals (ISEP), the Institute of Occupational Safety and Health (IOSH) and the Royal Geographical Society (RGS). Current undergraduate teaching is centred around Geography and Environmental Management. Postgraduate teaching includes programmes in Environmental Assessment and Management, Sustainability, Health and Global Environments and Safety, Health and Environment. What’s in it for you? Competitive salary - and excellent pension scheme Generous annual leave – an impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more! Flexible working - we support a culture of flexible and hybrid working Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential. Our community – there’s a real sense of belonging here at Salford. We value diversity — in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students’ lives. Become unstoppable – apply today!

Are you passionate about delivering exceptional patient care? Do you thrive in a friendly, supportive environment where your skills can truly make a difference? We are currently seeking a Dental Nurse to join our vibrant team in Cheltenham, one of the UK's most picturesque towns, known for its historic charm and thriving community. If you want to be part of a dedicated and professional dental practice that values its staff and provides opportunities for development, this is your chance! Hours of Work: Full-time or Part-time. Availability on Tuesdays, Wednesdays, and Thursdays is required. Dental Nurse Duties: As a Dental Nurse, you will assist dentists and hygienists with a variety of treatments, prepare and maintain workstations, ensure patient comfort at all times, manage accurate dental records and uphold the highest standards of infection control. Run the decontamination room when required. Support the reception team and contribute to creating a welcoming atmosphere and supporting the smooth running of the practice Dental Nurse Requirements: Excellent organisational skills Good IT skills Strong customer care skills Ability to stay calm under pressure Empathetic approach towards patients and colleaguesIdeally, you’ll have experience in: Assisting dentists or hygienists during procedures Working on reception or within a dental practice previouslyDental Nurse Benefits: Competitive hourly rate of £15.00 (Qualified Nurse) Permanent full-time position Opportunities for professional development and training A friendly and supportive team environment Work in the heart of Cheltenham, a vibrant and welcoming communityMeet the Organisation: Who We Are and What We Do Our long-established practice on Painswick Road, just off Suffolk Road in the centre of Cheltenham, is renowned for delivering high-quality dentistry. We pride ourselves on combining exceptional dental care with a warm, welcoming atmosphere, helping our patients feel relaxed and cared for every time they visit. Our dedicated team fosters a positive environment where staff are supported, valued, and encouraged to develop their careers. Apply now and showcase your skills to become a vital part of our outstanding team in Cheltenham

Join our team as a Customer Experience Host, where you’ll be the first point of contact for customers, managing the reception area and delivering a friendly, efficient service both in person and over the phone. You’ll support Employment Advisers by helping participants prepare for sustainable employment, assist with recruitment events, and ensure our offices remain professional and welcoming. The role also includes maintaining notice boards, managing office supplies, handling petty cash, and providing accurate administrative support. We’re looking for someone with proven experience in a customer-facing role, excellent communication skills, and strong organisational ability. You’ll be IT literate, confident using MS Office and digital platforms, and able to work independently or as part of a team. Knowledge of the local labour market and barriers to employment is desirable, along with GCSEs (or equivalent) in English and Maths at Grade C or above. If you’re passionate about delivering exceptional service and want to make a real difference, apply today. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £26,000 p.a. with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Company Pension Scheme - 5% Employee 5% Employer Health Insurance Allowance Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance Annual Pay Review Enhanced Maternity/Adoption and Paternity Pay Arrangements Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets Refer a Friend Scheme Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed) . Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Swindon Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 2 April 2026 Key Responsibilities • Act as the first point of contact for customer enquiries, managing reception area, delivering a welcoming and efficient service both in person and over the phone., • Conduct onboarding for new customers referred to the Restart programme., • Maintain and update notice boards, ensuring information is accurate, accessible, and up to date., • Ensure the office environment remains tidy, professional, and welcoming., • Support colleagues and management with ad hoc administrative tasks to meet business needs., • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc., • Support with sourcing suitable job opportunities within the local labour market and support the Employer Engagement Team with recruitment events and bulk vacancy campaigns, • Support Employment Advisers in obtaining necessary information from participants to follow prescribed process and a bespoke participant journey, documenting important information for future reference, • Collect and record feedback and information and share with appropriate departments and team members., • To undertake any other duties, as required, appropriate to the post. Skills and Experience Essential • Positive, service-oriented attitude with proven experience in a customer service-related role, • Ability to foster and maintain positive relationships, • IT literate with MS Office products and modern digital technologies, i.e. Microsoft Teams, • Ability to thrive in a fast-paced and sometimes high-pressure environment, • Willingness to work without direct supervision or as part of a team., • Excellent communication and interpersonal skills., • A good working knowledge of the local labour market in the specified geographical locations, • GCSE or equivalent in English and Maths at Grade C or above Desirable • Experience of delivering services to meet contractual and quality standards, • An understanding of the barriers unemployed job seekers face in obtaining a new job, • Experience of working in a high-performance culture, • Experience of delivering services to specific quality standards, • Knowledge of the employability industry, • Experience of working with people in the provision of ‘information, advice & guidance