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Job Title: Registered Manager – Domiciliary Care Service Location: North East Salary: Up to £45,000 - £50,000 DOE+ Bonus About the Role An exciting opportunity has arisen for an experienced and motivated Registered Manager to lead a well-established domiciliary care service delivering approximately 1,000 care hours per week. This service specialises in providing high-quality, person-centred care to individuals within their own homes, supporting a wide range of complex and community-based care needs. You will be responsible for the overall leadership, growth, and compliance of the service, ensuring outstanding care delivery and maintaining strong relationships with clients, families, and stakeholders. Key Responsibilities • Oversee the day-to-day operations of a busy domiciliary care service, • Ensure full compliance with CQC regulations and all relevant legislation, • Lead, motivate, and develop a team of care coordinators and support staff, • Drive service growth while maintaining high standards of care, • Manage budgets and ensure financial efficiency of the service, • Build and maintain strong relationships with commissioners and local authorities, • Ensure safe, effective, and person-centred care delivery at all times About You • Previous experience as a Registered Manager within domiciliary care, • Strong knowledge of CQC standards and regulatory requirements, • Proven track record of managing a medium to large care service (1000+ hours), • Excellent leadership, organisational, and communication skills, • Passionate about delivering high-quality, person-centred care, • Level 5 Diploma in Leadership for Health and Social Care (or working towards), • Full UK driving licence What’s on Offer • Competitive salary up to £45,000- £50,000 DOE, • Bonus scheme, • Opportunity to lead and grow an established service, • Supportive senior leadership team, • Ongoing professional development and training, • Autonomy to shape and develop the service Why Join? This organisation is committed to delivering compassionate, high-quality care that enables individuals to live independently at home. With a strong focus on clinical excellence, staff development, and innovative care solutions, this is a fantastic opportunity for a driven manager looking to make a real impact. Apply Now If you are a dedicated leader ready to take the next step in your career, we would love to hear from you. Work authorisation: • United Kingdom (required), • Work Location: In person

Our mission is to succeed by delivering a better experience. Join us and you’ll shape more than just your career. Through innovative thinking and agile working, we help our customers, communities and our people to flourish. Our values guide everything we do: • People first – starting with health, safety and wellbeing, • Better together – collaboration at our core, • Trusted partners – dedicated to our clients’ success, • Taking responsibility – making a positive difference As a Senior Technical Manager, you will play a key leadership role within Dalkia Engineering’s Technical Management team, helping to drive technical excellence across the business. You will form part of a wider technical community that supports Dalkia UK Engineering and Dalkia UK Group across all sectors and all stages of the project lifecycle, offering breadth, challenge and long‑term development opportunities. The Senior Technical Manager is a senior, project‑based role with responsibility for overseeing and managing the delivery of effective design and technical management across one or more projects. A core focus of the position is to technically set up and derisk projects during the pre‑construction phase, reducing uncertainty in design, cost and onsite engineering delivery. You will work collaboratively with a wide range of internal and external stakeholders, including bid teams, commercial teams, operational teams, clients, consultant partners, supply chain members and manufacturers. You will be expected to follow corporate governance and processes at all times and to consistently demonstrate Dalkia’s behaviours and values. This role suits an individual with a passion for complex engineering, high‑quality design and collaborative working, coupled with strong communication and stakeholder‑management skills. Key responsibilities and outcomes • Hold technical responsibility for assigned projects during the pre‑construction phase, liaising with clients, consultant design teams, in‑house bid teams, supply chain and Dalkia operations teams., • Set up, manage and monitor the project technical strategy and technical deliverables plan, including internal and external technical reviews, in line with Dalkia’s Project Delivery System (PDS)., • Identify, manage and mitigate design and technical risks through to resolution., • Ensure that appropriate internal and external specialists are engaged at the right time, including MMC/offsite specialists, sprinkler designers and other competent design practitioners., • Ensure all designs are properly coordinated, integrated and clearly communicated across the project team., • Understand, plan for and manage Dalkia’s technical obligations under the Building Safety Act and CDM regulations., • Ensure full compliance with all relevant technical standards, legislation, regulations, industry norms and engineering best practice., • Oversee design development, value engineering and the controlled management of change., • Identify design requirements, set and manage consultant deliverables and fees, and ensure alignment with Dalkia’s pricing, procurement, construction strategy and DRM/BG6 deliverables., • Work closely with consultant design teams, Dalkia UK Digital Engineers, Project Managers and Project Engineers to ensure successful technical outcomes. What you'll bring You will be an experienced technical leader within Building Services Engineering, comfortable operating at pace in complex, high‑value environments. You will bring: • Demonstrable breadth of technical expertise across building services disciplines., • Proven experience managing design and technical delivery across the pre‑construction phase., • Strong stakeholder‑management skills, with confidence operating across bid, commercial and operational teams., • A collaborative mindset, with the ability to challenge and interrogate design within a constructive team framework., • A strong understanding of technical governance, compliance and risk management., • Experience managing projects with £5m–£50m MEP value., • Sector experience within healthcare, commercial, leisure, MOD or MOJ environments (preferred). Qualifications: • Incorporated or Chartered status (or working towards) with CIBSE, IET, IMechE or another relevant professional institution

Established service | Supportive leadership | Autonomy to lead | Career progression\n\n Are you an experienced Registered Manager looking for the opportunity to lead and develop a domiciliary care service in Sunderland?\n\n This is a chance to join a well-established provider where you will have the autonomy to shape service delivery, build a strong team culture, and drive high standards of care across the community.\n\n You will be stepping into a stable service with a committed care team, giving you the platform to focus on quality, growth, and continuous improvement rather than firefighting.\n\n The Role\n\n As a Registered Manager, you will take full responsibility for the day-to-day running of the domiciliary care service, ensuring safe, effective, and person-centred care delivery.\n\n Key responsibilities include:\n\nLeading, managing, and developing a domiciliary care team\nEnsuring compliance with CQC regulations and internal standards\nOverseeing care planning and service delivery\nDriving quality, performance, and continuous improvement\nBuilding strong relationships with clients, families, and external stakeholders\nManaging budgets, rotas, and operational resources\nSupporting recruitment, onboarding, and staff developmentPackage & Benefits\n\nSalary £40,000 – £41,000 per annum\nSupportive senior leadership team\nOngoing professional development and progression opportunities\nStable, well-established serviceAbout You\n\n To be successful in this Registered Manager role, you will have:\n\nPrevious experience as a Registered Manager or Domiciliary Care Manager\nStrong knowledge of CQC regulations and compliance requirements\nProven leadership and team development skills\nExperience managing domiciliary care services and care packages\nConfidence in managing budgets and service performance\nExcellent communication and stakeholder management skills\nA genuine commitment to delivering high-quality, person-centred careIf you are a Registered Manager, Domiciliary Care Manager, Care Manager, Home Care Manager, or Care Operations Manager, this opportunity could be a strong next step in your career.\n \n If you are a Registered Manager looking for a well-supported role with real progression and a high-performing service, apply now or contact Callum, (phone number removed) at Leaders in Care today. We’d love to hear from you

The Northern Powergrid Foundation is an independent grant-giving charity, with a mission to help communities turn energy challenges into opportunities. To date we have funded 120 organisations, providing them with £1.8million funding to enhance the energy resilience of their communities, but we’re now ready for the next step in our story. We have just launched our new three-year strategy, the Foundation is at a point of significant change with an ambition to grow our impact across our region. We want to provide greater flexibility in our funding, to reach more communities who need support to maximise the benefits of the ever-changing energy landscape. We are looking to recruit a dynamic Operations Manager, with experience in funding or programme management, to lead the development of our existing and newly emerging grant programmes, delivering greater impact for our communities. Working with the Head of Foundation, our Operations Manager will play a key role in delivering the Foundation’s business plan as well as coordinating and providing support to the Foundation’s Trustees. They will bring with them demonstrable experience of managing funding processes, from assessing applications to social impact assessment and reporting, and will be able to engage and build relationships with a wide range of stakeholders, including our beneficiaries and other regional funders. The successful applicant will be responsible for developing our communications plan, ensuring that we communicate clearly and effectively with potential applicants, and reach the communities who need our support the most. Additionally, they will lead the development of our fundraising strategy, to enhance the sustainability of the organisation and ensure it exists to support those who need it in the future. This is a fantastic opportunity for an organised and engaged person, with a desire to make a difference to the communities in which we live and work. Along with a competitive salary of up to 45k, we also offer great benefits such as: • 25 days holiday increasing with tenure, • Up to 10% performance related bonus, • 100% onsite working in our new office space We’re excited to hear from candidates with a passion for making a difference in our local communities, driven by creating a positive impact to our regions’ energy resilience needs. This will be a varied and dynamic role where you will work alongside a diverse set of stakeholders delivering both operational and strategic outcomes. Apply now and we’ll be in touch. Key Responsibilities • Manage all operational activity of the Foundation according to the strategic direction provided by the Board including grant making, stakeholder management, communications and marketing., • Be responsible for planning and delivering a range of support, services and financial grants for communities most in need., • Ensure robust and clear processes for awarding grants in line with our grant making policy and individual programme funding criteria., • Be responsible for all aspects of service delivery, grants and performance, including monitoring and reporting., • Have a key role in the delivery of the Foundation annual business plan., • Maintain existing and develop new partnerships with statutory, voluntary and private sector organisations for the benefit of our communities., • Develop and manage initiatives, events and campaigns, working with respective Northern Powergrid teams to increase engagement in our mission and ensure we can measure the impact., • Be a known face of the Northern Powergrid Foundation, recognised in our communities to build a positive brand image., • Ensure you are managing the Foundation in accordance with our commitment to DEI, creating social impact through funding and partnerships delivering to a broad range of recipients., • Provide relevant information to enable effective reporting to the Board of Trustees, providing board reports and accurate, up to date information pertaining to funding and community engagement by the Foundation., • Work in partnership with external partners to drive awareness, identify potential beneficiaries and engage with the wider community., • Supporting the updates and revisions to the charity’s business plan and develop our funding strategy in accordance with the Board’s strategic direction., • Develop and maintain policies and procedures in accordance with the Board’s strategic direction., • Deputising for the Head of Foundation as required., • Undertake any other relevant duties within the overall scope of the role, as requested by the Trustees. Key Competencies • A commitment to working in partnership with our local community partners., • Demonstrates a flexible and adaptable approach, remaining comfortable with change, adjusting priorities when needed, and responding positively to new challenges or ways of working, • A good communicator with excellent interpersonal skills in dealing with internal and external stakeholders., • Ability to work as part of a team and on own initiative., • Ability to manage the end to end process of managing grant and funding programmes Essential Criteria • A passion for the mission of Northern Powergrid Foundation., • Experience of managing grant or other funding programmes., • Financial literacy and knowledge of charity governance and regulations., • Proven organisational, project management and problem-solving skills., • Highly competent in the use of email, internet, MS Office and social media platforms. Date advertised: 09/04/2026 Date closed: 23/04/2026 may close early due to applicants Interviews: w/c 4th May Start date: subject to notice

Senior Quantity Surveyor - Sunderland, SR5 3XB Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary Full commercial management of a number of housing projects from conception to completion. Provide information, where necessary, for the land purchase exercise that will enable clear materials and labour costs to be considered at that stage. Manage the flow of Health and Safety information from the Commercial Department. Carry out Commercial duties as defined within CDM. Monitor and report build costs periodically reporting any savings and excesses. Primary Responsibilities Full commercial management of housing projects Calculate all the prime costs on developments within the business, reporting any movements in the costs since the preparation of the land purchase exercise. Prime costs to include but not restricted to house pricing, labour costs, site work operations and remediation work. Maintain and fully reconcile whole site infrastructure budgets and reconcile against phased developments. Provide a detailed cost budget and share with the Site Manager at the appropriate time. Implement wherever possible value engineering solutions & strategies to optimise profit and efficiency for the business. Maintain schedules of quantities (Bill of Quant's site database) and price them individually for prime cost budget. Preparation of Site Budgets for authorisation by the Business Unit Management Team at the appropriate time. Manage the adoption process of public works. Assist in finalising/agreeing Housing Association contracts. Manage Housing Association valuations and attend meetings on site. Manage Closed Contracts provisions and orders. Assist Customer Services in assessing the best commercial outcome for dealing with defects (incl cost recovery within Contract Agreements). Ensure the surveying team are run using consistently processes, documents & procedures Responsible for the pricing and management of subcontractors for the Customer Options system Provide information for land purchase exercise Once land opportunities are identified, familiarise the geographical area and consider site issues. Prepare estimates of all prime costs including subcontract and materials. Use COINS systems to present feasibility study of the site incorporating all development costs. Monitor and report costs Complete the apportionment of total prime costs to individual plots and produce a profit analysis for the Director. Monitor and explain subcontractor cost movements. Responsible for procurement of subcontractors including payments, variation orders and day works and settlement of final accounts. Undertake valuations of production at budgeted cost on a monthly basis and split the cost of profit completions and potential future profit to estimate a value for work in progress. Report on savings and excesses against budget costs to the Director. Forecast final accounts. General Be aware of all codes of practice that impact on estimating e.g. Building Regulations, NHBC requirements, HSE etc. Monitor, reconcile and recharge any costs, which relate to shared cost items with either other businesses within the Group or external Companies. Attend relevant project, concept, pre-tender, pre-start, specification and any other relevant meeting as required Input and maintain any computer-based databases or systems. Attend site regularly to complete Commercial functions and support the site teams to running an efficient development Experience, Qualifications, Technical Requirements Wide experience in the discipline within the house building industry. Strong knowledge of Building Regulations, NHBC and Health and Safety requirements. Industry related business qualification. Strong managerial and negotiation skills with internal and external clients Working knowledge of contract law. IT literate (Although COINS system preferred). Preferably member of CIOB or RICS What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.

Customer Support Coordinator - Sunderland, SR5 3XB Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Primary Responsibilities Demonstrates role model customer behaviour Acts as an inspiring role model across the team in the delivery of great customer service Always demonstrates positive behaviour when discussing or interacting with customers Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone Achievement of business objectives and priorities Works independently to resolve issues, tasks and complaints within the required SLA timeframe Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering Committed to continuous improvement Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers Experience, Qualifications, Technical Requirements Previous experience of working in a fast-paced Customer Service environment Strong interpersonal and relationship building skills Proven ability to work collaboratively Proven ability to work independently, prioritise work and take initiative to find solutions to problems Proven ability to remain calm, measured and resilient in challenging situations Experience of working in the housebuilding industry What we offer at Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants: Please inform your line manager if you wish to apply for this role.

Established service | Supportive leadership | Autonomy to lead | Career progression Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Are you an experienced Registered Manager looking for the opportunity to lead and develop a domiciliary care service in Sunderland? This is a chance to join a well-established provider where you will have the autonomy to shape service delivery, build a strong team culture, and drive high standards of care across the community. You will be stepping into a stable service with a committed care team, giving you the platform to focus on quality, growth, and continuous improvement rather than firefighting. The Role As a Registered Manager, you will take full responsibility for the day-to-day running of the domiciliary care service, ensuring safe, effective, and person-centred care delivery. Key responsibilities include: • Leading, managing, and developing a domiciliary care team, • Ensuring compliance with CQC regulations and internal standards, • Overseeing care planning and service delivery, • Driving quality, performance, and continuous improvement, • Building strong relationships with clients, families, and external stakeholders, • Managing budgets, rotas, and operational resources, • Supporting recruitment, onboarding, and staff developmentPackage & Benefits, • Salary £40,000 £41,000 per annum, • Supportive senior leadership team, • Ongoing professional development and progression opportunities, • Previous experience as a Registered Manager or Domiciliary Care Manager, • Strong knowledge of CQC regulations and compliance requirements, • Proven leadership and team development skills, • Experience managing domiciliary care services and care packages, • Confidence in managing budgets and service performance, • Excellent communication and stakeholder management skills

Foster Care Associates (FCA) Senior / Supervising Social Worker Salary: Up to £39,392.73 per annum, dependent upon experience Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave rising to 35 days with length of service Bank Holidays (pro rata), Life Assurance, Company Pension, On-site Free Parking, Employee Discount Scheme & Medical Cash Plan Location: Durham Ofsted Rating: Outstanding About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity • one of the UK's largest leading communities of children's service providers. The business was founded with a passion for delivering fostering services that make a positive difference to the lives of looked-after children. Our first office was in the Worcestershire countryside, and this remains our Head Office today. Over the years, FCA has built a strong reputation for excellence and now offers a wide range of services to children and families. Our purpose remains the same: to make a positive and lasting difference for children, families and communities, supported by values that help young people reach their full potential. Today, we are one of the country's largest and most experienced independent fostering agencies. Despite our size, we maintain a strong sense of community and remain committed to supporting every child and foster parent. Duties Will Include Support foster carers and their families to achieve outstanding outcomes for all children and young people in foster care Support and monitor the continued suitability and competence of foster carers, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in FCA policies and procedures Provide and record regular supervision to allocated foster carers in line with FCA's Operational Standards Work in partnership using a team parenting approach to identify needs within foster families, e.g. respite, activities, therapy and holidays, contributing to relevant meetings and associated tasks Ensure each child and foster carer is fully compliant in respect of all key documentation Attend meetings and/or provide reports for commissioning teams to address individual packages of care Promote participation of children and young people in the development of the agency and access to local resources and opportunities Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments You Must Have A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence in transporting children and young people in sometimes challenging situations Full driving licence For an informal discussion about this opportunity, please contact Catherine Todd, Registered Manager, on To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by Jobcentre Plus. xrnqpay The successful applicant will be subject to an enhanced DBS check if successful for the position.

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About the role Mercedes Benz of Sunderland are currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. Youll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venues equipment and infrastructure are maintained to an exceptional level. This full-time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venues operations. Key Responsibilities Lead on the safe and efficient fit-ups, load-outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor andcoordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long-term planning, costing, and compliance with working-time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get-ins/get-outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainments values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture Youll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. TPBN1_UKTJ

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