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Salary: £20,400 per annum (FTE £34,000), plus 6% pension contribution after 3 months in postLocation: Wallington, London Borough of SuttonWorking pattern: Part time, 21 hours per week — fixed-term contract until 30th June 2027Role overviewSutton Mencap supports people with a learning disability to lead fulfilling lives and achieve their aspirations, while also supporting families in their caring role. We're recruiting a Development Officer for a new project to establish a parent carer forum for families of children and young people with Special Educational Needs and Disabilities (SEND). Over the course of this one-year project, you'll help parents set up the forum as an independent organisation and ensure it delivers engagement activities throughout its first year.What you'll be doing\n\n • Supporting parents to establish the new SEND parent carer forum as an independent organisation\n, • Ensuring the forum delivers engagement activities during its first year of operation\n, • Working with parents at every stage of the project, embedding coproduction throughout\n, • Helping ensure the collective voice of parents shapes the delivery of local services\nWhat you'll bring\n\n, • A passion for ensuring parents' collective voice helps shape local service delivery\n, • A commitment to coproduction, working with parents at every stage of the project\n, • Strong administration and organisational skills\nWhat's on offer\n\n, • £20,400 per annum (FTE £34,000)\n, • 6% pension contribution after 3 months in post\n, • Part-time, 21 hours per week\n, • Fixed-term contract until 30th June 2027\nAdditional information\n\n, • This role is subject to an enhanced DBS check\n, • Applications must be submitted via the online portal and application form — CVs cannot be accepted\n, • Closing date: 5:00pm, Monday 17th August\n, • Interviews: 25th or 26th August. Shortlisted candidates will be notified by Thursday 20th August\n, • Sutton Mencap is committed to safeguarding and promoting the welfare of children and adults. Our recruitment procedures are designed to ensure all employees and volunteers share in this commitment\nYou may have experience of the following: Parent Carer Forum Coordinator, SEND Engagement Officer, Community Development Officer, Voluntary Sector Development Officer, Parent Carer Engagement Officer, SEND Project Officer, Family Support Development Officer, Coproduction Officer, Community Engagement Coordinator, Charity Development OfficerREF-230 061

Student Services supports students at each stage of their journey from pre-entry to post exit. The department has a student orientated culture and puts students’ needs at the heart of everything it does. \n Joining us as an Enrichment Officer, you will have demonstrable experience of designing, developing, and delivering a diverse enrichment programme that engages a wide range of students and meets varying needs and interests. You will also be confident in increasing student participation and engagement to support students in achieving their 26-hour entitlement. \n You will be dynamic, self-motivated and highly organised, bringing innovative ideas to actively develop and enhance the enrichment process and increase student engagement and participation across the college. \n Working with others, you’ll lead to provide a programme that supports students to build resilience, stay safe and develop employability, personal and social skills whilst proactively building positive relationships with students and effectively challenging behaviour/signposting to support services. \n You will build and maintain effective partnerships with external agencies and organisations, plan, coordinate and deliver a varied programme of activities and events, analyse participation and impact data, produce reports and use evidence to inform future planning and improvements whilst taking a proactive approach to identify gaps and opportunities within the enrichment offer. \n We’d like our Enrichment Officer to be qualified to Level 3 or above in an appropriate area (Youth & Community, Education, Psychology, Sociology, Health & Social Care or IAG) and have experience of working with young people aged 16-19 years of age from a variety of backgrounds, understanding the needs and issues surrounding them and the difficulties students face. \n Closing date for the return of completed applications is 10th September 2026. \n The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. \n As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. \n As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \n The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do. \n We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.

As our Chief Operating Officer (COO), you will lead the operational delivery of clinical services across our acute and community settings.

MOD Heathlands Project Manager (Conservation) A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. College Copse Farm, Ridge Lane, Rotherwick, Hook, RG27 9AU Up to £38,500 gross per annum depending on skills and experience Permanent Contract, Full Time 35 Hours per Week Closing date: 01 September 2026.Please note, we may close this vacancy early when we have received enough applications that meet the required criteria. Interviews: 10September 2026 Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties protecting special places, restoring habitats and inspiring people to act for nature. As part of the UKs fastest-growing movement for natures recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people. We are seeking an MOD Heathlands Project Manager to join our cause. The MOD Project Manager is responsible for the general oversight and operational management of designated Ministry of Defence (MOD) project sites, ensuring the effective delivery of conservation objectives, contractual commitments, and habitat management programmes. Acting as the primary day-to-day point of contact for the MOD and Defence Infrastructure Organisation (DIO), the postholder will maintain strong relationships with MOD and DIO representatives, contractors, partners, and other key stakeholders. Along with the Senior Estates Manager, they will provide oversight of site operations and ensure that management activities are delivered safely, efficiently, and in accordance with organisational and contractual requirements. The postholder will be expected to balance hands-on operational delivery with strategic planning, ensuring MOD project sites are managed effectively, within budget, and in line with organisational objectives. What youll be doing: Youll coordinate the review and implementation of management plans across MOD sites, ensuring that conservation objectives are achieved while meeting the requirements of Countryside Stewardship agreements, the MOD training estate and any other contractual obligations. Youll also be responsible for the procurement, supervision, and performance management of contractors, ensuring work is completed to the required standards and within agreed budgets and timescales. Youll lead major infrastructure and capital works programmes across MOD sites, overseeing projects from planning and development through to delivery and completion. The postholder will retain practical management responsibility for those sites and activities not delegated to the Reserves Officer or Heathland Officer. Youll also be responsible for direct line management of the Reserves Officer (MOD North) and Heathland Officer (MOD North), providing leadership, support, and performance oversight to ensure the successful delivery of site-based activities. In addition, youll be responsible for the day-to-day welfare of livestock on MOD sites, ensuring high standards of animal husbandry and seek support from the HIWWT Grazing Team where issues arise beyond basic livestock knowledge. As part of the management programme, youll be expected to feed into grazing plans and ensuring compliance of livestock whilst grazing MOD sites. About you: You will be a highly motivated and self-directed individual with a practical, solutions-focused approach to problem solving. You will have the ability to build credibility and develop positive working relationships with a wide range of stakeholders. Resilient and adaptable, you will be comfortable working in a fast-paced and evolving environment, responding positively to change and new challenges. You will demonstrate a strong commitment to maintaining high standards of animal welfare, conservation management, and health and safety. Flexibility is essential, and you will be willing to undertake occasional evening and weekend work when required. Wild About Inclusion! As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. To be considered for an interview under the Disability Confident Scheme you must: Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and; (*Substantial is more than minor or trivial **Long-term means 12 months or more) Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme. xrnqpay We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.

Trainee Probation Officer role supporting offenders in the community and prisons, requiring emotional intelligence, report writing skills, and experience with challenging behavior.

4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents’ homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups and customer needs assessments. Supporting the handover of regeneration properties. Managing resident enquiries, cases and housing-related issues through to resolution. Investigating and resolving complaints, ensuring appropriate actions are completed. Supporting residents across blocks or estates when services are disrupted and helping coordinate the restoration of services. Organising and delivering estate events and resident engagement activities. Coordinating responses to customers by working closely with the Neighbourhood Response, Customer Service and Clarion Response teams. Supporting vulnerable residents, identifying their needs and ensuring appropriate support is provided. Working collaboratively with internal departments and external partners to resolve complex issues. Managing competing priorities while maintaining a high standard of customer service. ESSENTIAL REQUIREMENTS INCLUDE: An experienced Housing Officer with a strong understanding of housing management and tenancy services. You are likely to have experience in: Tenancy management and housing services. Neighbourhood management. Managing a varied housing caseload. Dealing with resident enquiries and complaints. Customer engagement and community-based housing services. Working collaboratively with different teams to resolve issues. Managing projects and taking ownership of cases from start to finish. You will be a confident communicator who can build positive relationships with residents and colleagues. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Are you passionate about creating opportunities for young people and building strong community connections? A specialist SEND college in Kingston upon Thames is looking for a proactive and creative Student Engagement Officer to join its growing team. This exciting Student Engagement Officer role in Kingston upon Thames offers the opportunity to shape student life through enrichment activities, student voice initiatives, community partnerships and college events. If you're someone who enjoys taking ownership of projects, building relationships and making a lasting impact, this could be the perfect opportunity. The Student Engagement Officer Role As a Student Engagement Officer, you'll have the autonomy to develop exciting opportunities that encourage students to participate, develop confidence and engage with college life. Your responsibilities will include: Leading the college's enrichment and student engagement programme Organising activities, events and residential trips Championing student voice through Student Union initiatives and learner forums Recruiting and supporting Student Ambassadors Building an alumni network Working alongside the Marketing Team to promote student life Developing partnerships with local businesses, charities and organisations across Kingston upon Thames Creating opportunities that connect students with the wider Kingston upon Thames community What We're Looking For The successful Student Engagement Officer will be: Creative, organised and highly motivated Confident working independently with a high level of autonomy Passionate about improving opportunities for young adults with SEND An excellent communicator who enjoys building relationships Familiar with the Kingston upon Thames area and enthusiastic about developing links with local employers, businesses and community organisations Comfortable managing multiple projects and bringing new ideas to lifeA full UK driving licence and access to a vehicle would be advantageous, as the Student Engagement Officer will regularly engage with organisations across Kingston upon Thames and surrounding areas. However, this is not essential. Why Join Us? This isn't a traditional office-based role. As a Student Engagement Officer, you'll have the freedom to introduce new ideas, shape the student experience and become a key ambassador for the college within Kingston upon Thames. You'll enjoy genuine autonomy, a varied workload and the opportunity to build meaningful partnerships that have a lasting impact on students and the wider Kingston upon Thames community. Apply Today If you're looking for a rewarding Student Engagement Officer role in Kingston upon Thames, we'd love to hear from you. Whether your background is in student services, youth work, community engagement, education, events, or project coordination, this Student Engagement Officer opportunity offers the chance to make a real difference every day. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of England. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert

Change Needs You Become a Met Police Officer with a starting salary of over £42k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. Change Your Potential: Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £42,210 rising up to c. £59,994 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Are you passionate about building relationships, creating opportunities and making a lasting impact in your local community? A specialist SEND college in Kingston upon Thames is looking for an enthusiastic Community Engagement Officer to become the link between the college, its students and the wider Kingston upon Thames community. This is a unique opportunity for a Community Engagement Officer who enjoys networking, organising projects and creating meaningful partnerships that help young adults with SEND develop confidence, independence and valuable life experiences. If you're someone who likes taking ownership, bringing ideas to life and making things happen, this role offers the autonomy to do exactly that. The Role As Community Engagement Officer, you'll play a leading role in creating opportunities both inside and outside the college. You'll be responsible for: Developing partnerships with businesses, charities and community organisations across Kingston upon Thames Creating exciting enrichment activities, events and student experiences Organising educational visits, residential trips and college activities Encouraging student participation and promoting student voice Building an alumni community and maintaining relationships with former students Supporting Student Ambassadors and college events Working alongside the Marketing Team to celebrate student success and community involvementNo two days are the same, and you'll have the freedom to shape new projects that benefit students and strengthen the college's presence within Kingston upon Thames. About You The ideal Community Engagement Officer will be: A confident relationship builder Organised, proactive and highly self-motivated Comfortable working independently with a high level of autonomy Passionate about supporting young adults with SEND Creative, solution-focused and full of ideas An excellent communicator who enjoys meeting new peopleKnowledge of Kingston upon Thames and the surrounding community would be a significant advantage. Existing connections with local businesses, employers, charities, leisure facilities or community groups would be highly valued, as developing these partnerships will be a key part of your role. A full UK driving licence and access to a vehicle would be beneficial, as you'll regularly be visiting organisations across Kingston upon Thames and the surrounding area. However, this is not essential. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of England. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert

Kick-start your career with a role that gives you real responsibility from day one. A specialist college within one of London's leading academy trusts is looking for an ambitious Graduate Community Engagement Officer to help shape student life, build community partnerships and create opportunities that make a genuine difference for young adults with SEND. This isn't a graduate role where you'll spend your days making coffee or updating spreadsheets. As a Graduate Community Engagement Officer, you'll lead projects, organise events, build relationships with businesses across Kingston upon Thames, and become an important part of the college's leadership around student engagement. If you're confident, organised and full of ideas, this role offers an incredible opportunity to build experience that will set you apart. What You'll Be Doing As Graduate Community Engagement Officer, you'll: Build partnerships with businesses and organisations across Kingston upon Thames Organise student events, enrichment activities and educational trips Develop exciting opportunities for young adults with SEND Support student voice, leadership projects and Student Ambassadors Help grow the college's alumni network Work alongside senior leaders to improve the student experience Represent the college within the local Kingston upon Thames community Why This Role Stands Out Unlike many graduate positions, you'll have genuine ownership of your work. You'll be trusted to make decisions, develop new ideas and manage projects with the support of an experienced leadership team. Benefits include: Genuine autonomy from day one Hybrid working opportunities where appropriate Excellent professional development Support from experienced senior leaders Opportunity to build an extensive network across Kingston upon Thames Work for a large, respected academy trust with excellent career progression A varied role where no two days are the same The chance to make a real difference to young people's lives Who We're Looking For We're looking for graduates who are: Confident communicators Highly organised Creative and solution-focused Comfortable building professional relationships Passionate about supporting young people Excited by a role with variety and responsibilityGraduates in Education, Psychology, Business, Marketing, Events Management, Sports Management, Sociology, Criminology, Communications, Public Relations and related subjects are all encouraged to apply. Knowledge of Kingston upon Thames or existing links within the local community would be an advantage. A driving licence and access to a vehicle would be beneficial, although not essential, as you'll spend time meeting local employers, charities and community organisations across Kingston upon Thames. Graduate Community Engagement Officer - Kingston upon Thames If you're looking for a graduate opportunity that offers responsibility, creativity and real career progression, apply today to become our next Graduate Community Engagement Officer in Kingston upon Thames. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of England. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities • Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales., • Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards., • Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication., • Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed., • Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards., • Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre., • Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales., • Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays., • Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience., • Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism., • Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting., • Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: • Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills., • Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey., • Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction., • Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement., • Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach., • Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment., • Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping., • The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement., • The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity

Housing Officer Pay: £23.30 Umbrella / £18.39 PAYE Location: Morden, London (SM4 5BE) Working Pattern: Hybrid (3 days office/site, 2 days home working) The Role We're looking for a customer-focused Housing Officer to provide an excellent housing management and resident support service. Instead, you'll act as a key point of contact for residents, helping to resolve issues, support vulnerable customers, and ensure services are delivered effectively. This is a varied and rewarding position where no two days are the same. One day you may be carrying out tenancy sign-ups and needs assessments, while the next you could be resolving complaints, supporting residents affected by service disruptions, coordinating with internal teams, or delivering community engagement events. Key Responsibilities Support residents with tenancy, housing, and neighbourhood-related enquiries. Carry out sign-ups, resident onboarding, and customer needs assessments. Assist with property handovers and regeneration projects. Manage and resolve customer complaints and complex cases. Provide practical support to vulnerable residents and signpost to relevant services. Coordinate responses between housing, repairs, customer service, and neighbourhood teams. Keep residents informed during service disruptions and improvement works. Organise and attend resident meetings, estate visits, and community events. Build positive relationships with residents and other stakeholders. Maintain accurate records and ensure excellent customer service standards are met.About You Experience in a Housing Officer, Tenancy Officer, Resident Liaison Officer, Neighbourhood Officer, or similar role. Strong customer service and complaint-handling skills. Experience supporting vulnerable customers and managing sensitive situations. Excellent communication and relationship-building abilities. Organised, proactive, and able to manage a varied caseload. Committed to delivering positive outcomes for residents and communities.To apply for the Housing Officer position, please submit your CV detailing your relevant experience

Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

As a Community Visiting Officer in the Property Sector, you'll play a key role in visiting tenants and ensuring their housing needs are met. Profile A successful Community Visiting Officer should have: Experience within the property industry or a similar role.

Imroc’s new Chief Executive Officer will:. Imroc is seeking a Chief Executive Officer to provide strategic, values-led leadership as the organisation enters its next phase of development. The Chief Executive Officer is responsible for providing strategic, values-led leadership to Imroc, ensuring t

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. You will contribute to the Trust’s digital strategy, champion innovation and support transformational programmes that enable safer, more effective and integrated care including as the Trust Cli

Community Officer - Felixstowe Community Officer Salary: 17,917. As a Community Officer, you will play a key role in delivering a professional, person-centered service, ensuring customers receive the support and guidance they need to maintain their independe

About The Role We're looking for a proactive and enthusiastic Community Support Officer to join our Communities Team at Forest of Dean District Council. As a Community Support Officer, you'll play a key role in coordinating and supporting the Forest Food Network and Financial Inclusion partnership.

Anti-Social Behaviour (Community Safety) Officer (£39,369 per annum, full-time, permanent) Job Role Our community safety team is looking for a Community Safety Officer to assist the team with the management of anti-social behaviour (ASB), domestic abuse and tenancy fraud cases reported to the organ

We're looking for a Community Physical Activity Officer to join our Community Wellbeing team on a 12-month fixed-term contract to provide maternity cover. As Community Physical Activity Officer, you'll play an active role in developing, coordinating and delivering a range of programmes designed to i

We are seeking an experienced Community Engagement Officer to join a major infrastructure project based at Old Oak Common, West London. This is a fantastic opportunity for a community-focused professional who is passionate about building positive relationships with local residents, businesses, stake

Operating within this highly collaborative educational network allows the Finance Officer to connect directly with regional local authority frameworks, local business partnerships, and a deeply supportive community of local families. CORE PURPOSE We require an exceptionally organized, detail-oriente

REGIONAL CONTEXT Local Area & Community: Based in the historic Royal Borough of Greenwich, the school serves a vibrant and diverse local community. CORE PURPOSE We require a competent, proactive Site Officer to support the operational management, day-to-day maintenance, and security of our academy��

Position: Pastoral Officer Location: Croydon Contract: Full-Time Start Date: September Pastoral Officer Role in a Community Academy A supportive and inclusive Community Academy in Croydon is seeking to appoint a dedicated and compassionate Pastoral Officer to join its pastoral team from September. C

As an SME Underwriting Officer, BI, you possess underwriting expertise and are a member of the BI underwriting team. We are looking for a commercially minded and analytically driven Underwriting Officer to join our Underwriting Office team managing the SME book of business, with a particular focus o

Role Overview Location: Southwark, Central South London Start Date: January 2026 Salary: Support staff pay scale, dependent on experience A community-focused secondary school in Southwark is seeking an Assistant Finance Officer to support its finance operations. Location: Southwark, Central South Lo

We're looking for a Community Physical Activity Officer to join our Community Wellbeing team on a 12-month fixed-term contract to provide maternity cover. Are you passionate about helping people lead healthier, more active lives? Do you have experience delivering community-based activities and engag

Why You'll Love This Role ✔ Morning hours offering an excellent work-life balance ✔ Friendly and supportive school community ✔ Ongoing temporary contract ✔ September start ✔ Interviews taking place from next week The Role As Premises Officer, you'll be responsible for the day-to-day upkeep

We're looking for a proactive and enthusiastic Community Support Officer to join our Communities Team at Forest of Dean District Council. This is an exciting opportunity to support the delivery of our Thriving Communities priority, with a specific focus on the Forest Food Network and projects that i

We have a great opportunity for a Church Engagement & Fundraising Officer working for Christian Aid, one of the UK's leading international development charities, mobilising churches, communities and supporters to tackle poverty, injustice and the impacts of climate change around the world. To be suc

Inveralmond Community High School is a comprehensive non-denominational school situated in the Ladywell area of Livingston and serves a cluster of six primary schools. As a Community School we have outstanding facilities. Inveralmond Community High school is seeking to appoint a highly motivated and

Role: Supported Housing Officer Contract Length: 3 Months Rate: £19-£22 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer.

The Role As a Housing Inspection Officer, you will be responsible for carrying out inspections of temporary accommodation properties, identifying repair and maintenance issues, monitoring accommodation standards, and ensuring providers deliver high-quality housing services. Adecco are recruiting on

Are you a caring, friendly individual who wants to get into the world of social care with a reputable, values-based organisation? Would you like to make a real difference in the community?.

Community Support Worker Adecco are proud to be recruiting on behalf of Croydon Council for a dedicated and compassionate Community Support Worker to join the Active Lives Service. Umbrella About the Role As a Community Support Worker, you will provide person-centred support to adults aged 19+ wi

Community Complex Support Worker.

Position: Retail Security Officer. As a Retail Security Officer you will be responsible for:.

Housing Support Officer Permanent £35,000 - £40,000 North London Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis. Duties and Responsibilities of the Housing Support Officer: Deliver a comprehensi

Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. Housing Options Officer - East Midlands - 6 months - £25 - £30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy

G4S are currently recruiting a Security Officer for a data centre based in Portsmouth. Your Time at Work As a Security Officer, your duties will include: - Inputting alarm responses on PC - Camera checks - Patrols - Recording hourly check calls from various locations - Issuing badges to sit