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Fully-Remote Role Odin helps people to raise and deploy capital seamlessly. We envision a world where people can vote with their money on what the future looks like, and participate in creating it. Our first product makes it radically easier for anyone, anywhere, to launch & run an investment firm - think "Shopify for asset managers". We handle all the “plumbing” and paperwork through one seamless platform - everything from setting up the legal structure for an investment vehicle through to processing exits. We’re already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth, and we are just getting started. ** The Role** Your role will be all about helping investors get started smoothly on Odin’s platform. You’ll become the go-to person for sorting out any onboarding issues—especially around KYC (Know Your Customer) and AML (Anti-Money Laundering) checks—making sure investments can go through without delays. On top of that, you’ll support investors with their questions, helping them solve any issues quickly and ensuring they have a seamless experience. This is a brilliant opportunity to gain hands-on experience in fintech, customer operations, and compliance while building problem-solving and communication skills! ** Responsibilities:** - Proactively support investors and companies experiencing difficulties with Odin’s automated KYC/AML workflows. - Review KYC/AML documentation for flagged investors, conducting additional checks or enhanced due diligence when necessary. - Assist investors with tracing missing payments. - Respond to investor support issues promptly, contributing to a response time of under 2 hours across the board. - Identify patterns in support requests and implement efficiencies (e.g., setting up templates/macros for common answers). ** Entry-Level or Internship – Flexible Pathways** We’re open to hiring this role as either a full-time entry-level position or a 6-12-month internship, depending on your experience and career goals. Whether you’re looking to kickstart your career straight out of school, gain hands-on experience before university, or build industry exposure through an internship, this is a great opportunity to develop valuable skills in fintech, compliance, and customer operations. Let us know your preference when you apply! ** Your Background** This is a great opportunity for someone bright and eager to gain professional experience. - Ideal for someone looking to start their career without going to university or has left university and wants to do an 12 month internship to gain exposure. - You should be comfortable using technology and open to learning how to optimise processes. ** Must-Have Qualities** - Excellent written and verbal communication – Clear, professional, and proactive communication is essential. - Asks questions if they don’t understand – No prior KYC/AML experience is required, but you should be eager to learn and follow instructions carefully. - Extremely responsive & good at context switching – The kind of person who can’t stand unread emails and knows when to send a quick holding response. - Selfless approach to customer support – You think ahead to prevent unnecessary back-and-forth, adding useful context in emails to help investors submit correct documents the first time. - Attention to detail – You can spot inconsistencies and apply good judgment to identify potential risks. - Tenacious – If something isn’t simple, you’ll keep pushing for a resolution rather than letting it slip through the cracks. Working at Odin 🖥 We encourage a balanced way of working. We’re a fast-growing startup building something very ambitious, and we expect you to work hard, and relish this challenge. However, we also offer flexibility, and we support your life outside of work so you can bring your best to the table. Our benefits include: - We’re remote-first, so you can work from home full-time! We do have days where we use the same WeWork, and we make an effort to organise monthly in-person socials (attendance isn’t mandatory) - Choose your own laptop and we'll also ensure you have all the equipment you need to succeed - Receive your own expense card, eliminating out-of-pocket spending for work items and tools that matter - Private health insurance to ensure your health isn’t compromised, allowing you to do your best work Accessibility Adjustments ℹ️ We’re committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply.
Mon Plaisir is seeking a talented and passionate Senior Sous Chef to support the Head Chef in delivering exceptional culinary experiences. As the Senior Sous Chef, you will play a pivotal role in the kitchen, ensuring the highest quality of food preparation and presentation while maintaining smooth daily operations. This is an excellent opportunity for a culinary professional with strong leadership skills and a commitment to innovation and excellence. Key Responsibility: 1. Culinary Excellence 2. Assist the Head Chef in planning, preparing, and executing menus that align with Mon Plaisir’s high standards. 3. Maintain consistency in food quality, presentation, and portion control. 4. Oversee and participate in the preparation and cooking of dishes, ensuring efficiency and accuracy. Kitchen Operations 1. Manage the kitchen in the absence of the Head Chef, ensuring smooth workflow and team coordination. 2. Maintain compliance with all health, safety, and hygiene regulations. 3. Monitor stock levels, place orders, and manage inventory to ensure seamless operations. Team Leadership 1. Support the Head Chef in leading, training, and mentoring the kitchen team. 2. Foster a positive and collaborative work environment. 3. Delegate tasks effectively and provide constructive feedback to team members. Cost Control & Efficiency 1. Monitor food costs and minimize waste while maintaining quality. 2. Ensure efficient use of kitchen resources and equipment. Qualifications and Skills: 1. Proven experience as a Senior Sous Chef or in a similar leadership role within a high-end kitchen. 2. Strong knowledge of culinary techniques, food safety standards, and kitchen operations. 3. Excellent organizational and multitasking abilities in a fast-paced environment. 4. Creativity and passion for delivering innovative and memorable dining experiences. 5. Strong communication and leadership skills, with the ability to inspire and motivate a team. 6. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Performance-based bonuses. Opportunities for professional development and career growth within an expanding brand. A supportive and dynamic work environment. Discounts on food and beverage offerings at Wolfox Savoy and associated venues. Join the Mon Plaisir team and help craft unforgettable dining experiences in the heart of London. Benefits: • Discounted or free food • Employee discount Schedule: • Flexitime
PPM Engineering / Mechanical and Electrical Location: London Salary: £38,000 - £45,000 per annum (Plus overtime) The Role To provide all required reports/certifications required. Call-out and fault finding on various types of mechanical/electrical equipment. Key Responsibilities Ensure effective running of the assigned jobs. Systematic and logical sequence of works. Carry out reactive and preventative planned maintenance on all mechanical and electrical plant. Provide any required reports/certifications. Fill out log books correctly and ensure all log books are on site. o Carry out routine service inspections and reports working to a PPM schedule. Carry out basic task associated with L8 Water Hygiene Ensuring Compliance with Health and Safety regulations/risk assessments. Liaise with customers and tenants to ensure expectations are managed and met. Personal responsibilities: To present a professional image at all times, both in the office and to clients and be a “role model” for the rest of the staff. To be willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this. They do not expect excessive working hours; rather they require flexibility when there is a clear benefit to the company. To understand the consequences of your actions for the company and to actively share responsibility with the managers and the rest of the other mechanical engineers for the success of the company. Ensuring fair treatment for all, working according to the principles of equal opportunity. Minimise cost of damage and wastage of materials. Customer Satisfaction: To be measured by repeat business, achieving high standard of workmanship. Programmes: Work completed on time. Skills and Qualifications Up-to-date qualifications. Experience on Electrical and Mechanical M&E systems. Experience in Building Services Maintenance Various PPM duties such covered under the majority of building services practices. IT literate so as to update jobs and timesheets via tablet/phone.
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.