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About Us At IronmongeryDirect, we've been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we're the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you're looking to be part of a dynamic, growing company that's built on a foundation of trust and excellence, we'd love to hear from you. We're proud to be recognised as one of the UK's Best Workplaces in Retail, Hospitality & Leisure 2025 by Great Place to Work®, a reflection of the positive feedback from our own people and our commitment to creating an exceptional employee experience. About the Role This role is responsible for the product introduction, maintenance, and development of the specific product ranges to meet the needs of our target customers. This includes managing the products through the product life cycle, researching and identifying products and customer requirements. Defining the product vision, and working in partnership with our supply chain team and external suppliers. Different to many corporate structures, this role includes the management and development of junior members of the team and working closely with our digital, Customer service , marketing, and supply chain teams to ensure revenue profitability and customer satisfaction targets are met, the role reporting directly to the department manager ensures lengthy sign off processes are avoided and speed of delivery is fundamental for this role. About the Accountabilities Deliver the relevant budgeted sales and margin contribution for the relevant product areas Ensure clear development plans are in place and day to day management of any direct reports including regular 1 to 1's and appraisals Define the product strategy and roadmap for relevant product areas Present business cases for product range developments Introduce new product ranges within the given timescales Develop the core positioning and messaging for products and categories Source new product ranges Negotiate terms and cost pricing with suppliers Merchandise products through the catalogue and web site to achieve maximum product performance Conduct product range reviews to increase profitability and efficiency of the product range Monitor, analyse and report product range performance statistics making appropriate recommendations and actions to maximise performance Utilise Google Analytics and work with the Digital team to implement actions to improve conversion rates Apply clear and competitive pricing principles to each range ensuring a clear hierarchy that achieves profitability targets Develop sales tools for the Contact Centre Work with the marketing department to develop product launch and product marketing plans Develop product management workflow and processes About You - Essential Commercial & Category proven experience within the same or equivalent role Excellent written and verbal communication skills Excellent teamwork skills Proven ability to influence cross-functional teams Strong negotiations skills and experience managing supplier relationships Strong awareness of competitors, pricing strategies and market trends Ability to oversee and manage the workload of direct reports Strong ability to analyse data, draw conclusions and set strategic actions About You - Desirable Industry & Technical Product knowledge E-commerce & Digital Experience of trading product in an omnichannel environment Project & Change management experience & ability to manage multiple projects simultaneously About the Benefits 25 days annual leave plus public Bank Holidays, including the option to buy and sell up to three days per holiday year Subsidised Private Healthcare for employees and their families Enhanced family leave benefits Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and more PERKS - a rewards platform offering hundreds of deals and discounts from the brands you know and love, helping your salary stretch a little further Discretionary annual company performance bonus Regular WOW awards for those that go above and beyond Staff suggestion scheme with associated rewards Staff discount on our products Long service awards, including the option to buy and sell up to three days per holiday year including additional annual leave, life insurance and increased employer pension contributions Two paid volunteer days per year £500 refer a friend incentive scheme We believe in recognising great work, investing in personal growth, and supporting wellbeing

About Us At IronmongeryDirect, we've been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we're the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you're looking to be part of a dynamic, growing company that's built on a foundation of trust and excellence, we'd love to hear from you. We're proud to be recognised as one of the UK's Best Workplaces in Retail, Hospitality & Leisure 2025 by Great Place to Work®, a reflection of the positive feedback from our own people and our commitment to creating an exceptional employee experience. About the Role This role is responsible for the product introduction, maintenance, and development of the specific product ranges to meet the needs of our target customers. This includes managing the products through the product life cycle, researching and identifying products and customer requirements. Defining the product vision, and working in partnership with our supply chain team and external suppliers. Different to many corporate structures, this role includes the management and development of junior members of the team and working closely with our digital, Customer service , marketing, and supply chain teams to ensure revenue profitability and customer satisfaction targets are met, the role reporting directly to the department manager ensures lengthy sign off processes are avoided and speed of delivery is fundamental for this role. About the Accountabilities • Deliver the relevant budgeted sales and margin contribution for the relevant product areas, • Ensure clear development plans are in place and day to day management of any direct reports including regular 1 to 1's and appraisals, • Define the product strategy and roadmap for relevant product areas, • Present business cases for product range developments, • Introduce new product ranges within the given timescales, • Develop the core positioning and messaging for products and categories, • Source new product ranges, • Negotiate terms and cost pricing with suppliers, • Merchandise products through the catalogue and web site to achieve maximum product performance, • Conduct product range reviews to increase profitability and efficiency of the product range, • Monitor, analyse and report product range performance statistics making appropriate recommendations and actions to maximise performance, • Utilise Google Analytics and work with the Digital team to implement actions to improve conversion rates, • Apply clear and competitive pricing principles to each range ensuring a clear hierarchy that achieves profitability targets, • Develop sales tools for the Contact Centre, • Work with the marketing department to develop product launch and product marketing plans, • Develop product management workflow and processes About You - Essential • Commercial & Category proven experience within the same or equivalent role, • Excellent written and verbal communication skills, • Excellent teamwork skills, • Proven ability to influence cross-functional teams, • Strong negotiations skills and experience managing supplier relationships, • Strong awareness of competitors, pricing strategies and market trends, • Ability to oversee and manage the workload of direct reports, • Strong ability to analyse data, draw conclusions and set strategic actions About You - Desirable • Industry & Technical Product knowledge, • E-commerce & Digital Experience of trading product in an omnichannel environment, • Project & Change management experience & ability to manage multiple projects simultaneously About the Benefits • 25 days annual leave plus public Bank Holidays, including the option to buy and sell up to three days per holiday year, • Subsidised Private Healthcare for employees and their families, • Enhanced family leave benefits, • Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and more, • PERKS - a rewards platform offering hundreds of deals and discounts from the brands you know and love, helping your salary stretch a little further, • Discretionary annual company performance bonus, • Regular WOW awards for those that go above and beyond, • Staff suggestion scheme with associated rewards, • Staff discount on our products, • Long service awards, including the option to buy and sell up to three days per holiday year including additional annual leave, life insurance and increased employer pension contributions, • Two paid volunteer days per year, • £500 refer a friend incentive scheme, • We believe in recognising great work, investing in personal growth, and supporting wellbeing. Please note this job description does not claim to be exhaustive in the duties it defines, and it may to some extent change from time to time. This document will be reviewed during the annual appraisal process and any changes where appropriate will be made formally via the HR Department

Project Director Essex £130,000 - £160,000 + Package + Bonus + Car Allowance + Accommodation + Private Medical + Pension + Long-Term Progression A leading UK main contractor with a strong pipeline of secured work is looking to appoint a Project Director to lead the delivery of a large-scale food / cold storage facility. You will take full ownership of a flagship food / FMCG project, leading from early-stage planning through to completion. This role requires someone who understands sequencing, outputs, and risk from having delivered similar facilities before. You'll be responsible for driving performance across programme, commercial, and operational delivery while maintaining strong relationships with clients and ensuring the project is delivered to the highest standard. Your Role As Project Director Will Include: Full responsibility for delivery of a food / cold storage facility from start to finish Leading construction, engineering and MEP teams across the project lifecycle Managing programme, budget, risk, and overall project performance Acting as the key point of contact for the client and senior stakeholders Coordinating internal teams and established supply chain partners Driving health & safety, quality, and operational standards on site Skills & Experience Required: Proven experience operating as a Project Director or Senior Project Manager on major projects Essential: experience delivering a food manufacturing, FMCG, cold storage facility or cleanrooms Background working for a main contractor or similar delivery environment Strong leadership and stakeholder management capability Commercially aware with a strong understanding of risk and programme Experience delivering complex, high-value construction projects (£50m+ preferred) Open to travel and project-based work across the UKThis is a high-impact role suited to someone looking to take full ownership of a major scheme, within a business that rewards performance and offers long-term progression into senior operational leadership. Keywords:Project Director, Construction Director, FMCG Construction, Food Manufacturing, Cold Storage, Industrial Construction, Process Engineering, Manufacturing Projects, Programme Director, Capital Projects, Main Contractor, Data Centre, Pharma, MEP Construction, Technical Construction, UK Construction, London, Birmingham, Manchester, Leeds, Liverpool, Sheffield, Nottingham, Midlands, Yorkshire, UK Wide, Stay Away, Essex, Colchester, Mill Hill, Thurrock

We’re looking for an experienced Contact Centre Manager who has a passion for delivering exceptional customer service to join our growing customer support team. Strong understanding of contact centre metrics and proven track record of achieving these. Previous experience of managing a Contact Cent

A leading low-cost airline in Greater London is seeking a Finance Manager for its Disruption and Customer Contact Centre.

Contact Centre Manager (FTC to End May 2027) page is loaded## Contact Centre Manager (FTC to End May 2027)locations: Swindon, Wiltshire, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R2121955Title:Contact Centre Manager (FTC to End May 2027)**This role is F

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. Finance Manager - Disruption and Customer Contact Centre. You will p

A leading technology solutions provider is seeking an experienced Contact Centre Manager to lead their 24/7 customer service team until the end of May 2027.

A leading low-cost airline based in Luton is seeking a Finance Manager for its Disruption and Customer Contact Centre.

Business Manager - Automotive Contact Centre. Veritas Careers are recruiting for an established and highly successful automotive retailer that requires a Business Manager to join their busy contact centre. Highly competent enquiry manager.

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. You will partner with business owners and drive financial performanc

Contact Centre Manager (FTC to End May 2027). Proven experience in a Helpdesk/Contact Centre Manager or customer service support leadership role. This role is ideal for someone with a strong background in Contact Centre/Helpdesk environments, excellent leadership skills, and a passion for driving se

We’re looking for an inspiring Contact Centre Manager to lead a high-performing team at the heart of a busy and exciting operation in the West Midlands. As Contact Centre Manager, you’ll take ownership of daily operations, ensuring exceptional customer experience while leading, coaching, and emp

Maintain strategic oversight of Contact Centre teams, ensuring effective recruitment, training and resource deployment. Proven senior managerial experience in a large commercial or public sector call centre environment. Experience working within a Contact Centre environment.

A leading airline company is seeking a Senior Manager - Contact Centre to lead a multi-channel team of up to 500 employees. This role involves driving performance, delivering commercial outcomes, and developing leadership capability across the contact centre. The ideal candidate will have strong lea

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. We are seeking an experienced and proactive Contact Centre Manager to join our leadership team. This role is centr

Become a Local Delivery Driver with Evri: Join One of the UK's Biggest Courier Networks on a Saturday!.Earn extra income on your weekends!.Are you looking for a way to earn extra income on a weekend? Make your weekends count by becoming a Delivery Driver in your local area! With Evri delivering to o

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Delivery Drivers Required (Large Van).Great earning potential - Route rates £192.Great earning potential - Route rates £192.All with the Flexibility of a Self-Employed Contract - Select the days you want to work.Whether you have professional driving experience or not, if you would enjoy the freedo

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Team Leader (Accountancy Practice) – Surrey – Up to £55,000 p.Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus?.Do you thrive in a varied and busy role where you will need to manage your time effectively

We are currently partnered with a large, fast growing accountancy firm who are looking for a Payroll Team Leader to join them on a permanent basis.Your role will focus on leading the team to ensure the teams large client portfolio are processed accurately and timely.This is a crucial role with the o

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Brentwood - Hybrid (Typically 2 days office).A leadership role overseeing a client payroll portfolio, ensuring accurate and compliant payroll delivery while managing and developing a team.You’ll act as the key escalation point for technical payroll issues and play a central role in driving team pe

Warehouse Team Leader - Tilbury (Permanent Position).In this role of Warehouse Team Leader, you will support the Warehouse Supervisor with day-to-day warehouse operations, including team management, inventory control, order fulfilment and maintaining safety standards.The ideal candidate will demonst

Join our client, a leading name in gas deliveries, and take the next step in your driving career with full support from Driver Hire Southampton.This role begins in September, however we can keep you busy till then!.Classroom training followed by on the job training.Flexible PAYE or PAYE Advanced pay

This role may suit you if you have worked as a warehouse team leader, warehouse supervisor, warehouse manager, warehouse operative, goods in inspector, QC inspector or similar.

Team Leader – Canvey Island – 16 hours per week – FTC.At Costa Coffee, we’re all about crafting great coffee and memorable moments.As a Team Leader, you’ll bring energy, confidence and support to every shift.We also offer flexible shifts to suit you and the store.More perks:

Genuine ongoing long-term work in Derby! paying £12.Free parking with subsidised canteen and opportunities to upskill!Clean working environment with fantastic team spirit.No experience needed!!Work starting Immediately!Calling all production operatives looking to join a fantastic team with genuine

Job description Job Opportunity: Postal/Parcel Delivery DriverLocation: New FerryStart Date: ASAP / IMMEDIATE STARTContract Type: Temporary / ContractPay Rate: £13.Hours: Up to 40 hours per weekSchedule: Monday to Friday & Saturday availability requiredShift Times: 9am-3pmOvertime: Availab

Ready to turn your passion for fitness into a rewarding sales career? Join our Chelmsford team as a Sales Advisor and help customers find the perfect equipment to reach their goals — while earning great bonuses from day one.Uncapped discretionary bonus scheme.Personal use of in‑store equipment a

Our client is a well-established and highly regarded housebuilder with a strong presence across Worcestershire.Due to continued growth, they are looking to appoint an experienced New Homes Sales Advisor to work across multiple developments in the region.Our client is seeking a driven and customer-fo