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Job Overview The Queens Arms is looking for a proactive, friendly, and dependable Shift Leader to support the smooth running of the pub. You’ll take responsibility for opening and closing the venue, leading the team during busy shifts, and helping deliver great customer experiences. This role also involves supporting events, social media activity, and occasionally hosting our monthly quiz night. Responsibilities • Opening and closing the pub, including cashing up, keyholder duties, and ensuring the building is secure., • Leading shifts to maintain excellent service standards and a welcoming atmosphere., • Delivering outstanding customer service, handling queries and resolving issues confidently., • Supporting the General Manager with events, including planning, setup, staffing, and smooth on-the-day execution., • Potentially hosting the monthly quiz night, engaging with guests and creating a fun, lively environment., • Assisting with social media content, such as capturing photos, sharing updates, and promoting events., • Supervising and motivating the team, delegating tasks and ensuring procedures are followed., • Managing stock levels, accepting deliveries, and maintaining proper rotation., • Previous pub or hospitality experience is preferred., • Strong communication and leadership abilities., • Confident with customer interaction and problem‑solving., • Comfortable working 12‑hour shifts when required., • Reliable, organised, and trustworthy with keyholder responsibilities., • Creative mindset for social media and event support is a bonus.

Social Media Content Creator Location: Hertfordshire (On-site) Employment Type: Part-time Salary: £14.00 per hour About Us We are a leading aesthetic and laser hair removal clinic based in Hertfordshire, renowned for our commitment to excellence and innovation within the beauty and aesthetics industry. As a rapidly growing brand, we are dedicated to expanding our digital presence and engaging our audience through creative, high-quality content across Instagram, TikTok, YouTube, and other platforms. To support this growth, we are seeking a Social Media Content Creator who will play the role in supporting our marketing initiatives while producing dynamic and engaging digital content that reflects our brand’s values, treatments, and results. Role Summary The successful candidate will be responsible for marketing coordination and content creation. You will plan, produce, and publish captivating visual and written content while supporting the clinic’s marketing campaigns and day-to-day promotional activities. This role is ideal for a creative, motivated, and organised individual who thrives in a fast-paced environment and is passionate about medical aesthetics, beauty, and social media. Key Responsibilities Content Creation & Management • Plan, film, and edit engaging video and photo content for social media platforms including Instagram, TikTok, YouTube, and Facebook., • Create visually appealing Reels, Stories, and Shorts showcasing treatments, client experiences, results, and behind-the-scenes moments., • Produce long-form video content such as interviews, vlogs, podcasts, and educational pieces., • Edit videos and images using CapCut, Final Cut Pro, Adobe Premiere, Canva, or similar software., • Ensure all content is optimised for each platform (captions, ratios, trending audio, etc.). Marketing Support & Campaign Coordination • Assist in developing and implementing multichannel marketing campaigns across digital, print, and social media., • Create engaging written content for newsletters, website updates, and promotional materials., • Conduct market and competitor research to support campaign strategy and identify new opportunities., • Collaborate with management to ensure brand consistency and alignment across all marketing activities. Content Strategy & Collaboration • Support the planning and execution of the content calendar in line with marketing goals and clinic events., • Capture client testimonials, influencer collaborations, and user-generated content., • Participate in brainstorming sessions, contributing creative ideas for upcoming campaigns and content shoots., • Coordinate with influencers, clients, and models for on-site filming sessions and collaborations. About You We are looking for someone who is: • Creative & Trend-Aware – Passionate about social media trends and how to apply them effectively to our brand., • Experienced in Content Creation – With a strong portfolio showcasing video, photography, and social media content., • Technically Skilled – Proficient in videography, photography, and editing tools (CapCut, Adobe Premiere, Canva, etc.)., • Organised & Detail-Oriented – Able to manage multiple projects, deadlines, and posting schedules efficiently., • Confident & Collaborative – Comfortable both behind and in front of the camera, and enjoys working within a team., • Well-Equipped – Ideally possesses their own camera or high-quality smartphone, microphones, and stabilisers. Perks & Benefits • Competitive hourly rate (based on experience), • Staff discounts on all treatments, • Creative freedom with the opportunity to shape and grow our digital identity, • Collaborative, dynamic working environment within a fast-growing clinic Application Details Please include a link to your portfolio, social media work, or creative samples with your application. Reference ID: Social Media Content Creator Work Location: In person (Hertfordshire) Job Types: Part-time, Pay: £14.00 per hour.

You'll be joining our Digital Marketing Team with a focus on online content. You'll be working closely with the rest of the digital marketing team as well as the business CEO to drive engagement, conversions and brand awareness. Responsibilities Develop the E-Commerce pages on site to maximise conversions. Research blog ideas and then produce SEO optimised content. Add new brands and products to the website Work with the head of digital marketing on content silos and marketing packages Work with the social media team to ensure viral videos lead to strong SEO optimised pages Qualifications Attention to detail is essential for this role. You are a quick learner, a fast worker and a problem solver. You are proactive. You are friendly and enjoy working in a team. You can work confidently with Canva and TikTok as well as Instagram

About Wenta Wenta is the largest enterprise agency in England and a not-for-profit social enterprise that exists to help everyone start and run their own successful business. In our 43rd year, we’re entering a new chapter – growing Wenta’s social impact nationally and digitally to make it easier and greener to start and run a successful business. Expanding our digital publishing activities, launching a new website and building a new flagship business hub, Wenta’s goal is to create and deliver accessible business support and flexible, affordable workspace for new and established business owners. Overview We’re looking for a data-driven, website-obsessed, performance-led Head of Online & Content to take full ownership of Wenta’s new website and turn it into the number one ranked digital destination for business support nationally and the top search result for workspace locally. This is a senior leadership role with high autonomy, high impact and high visibility across the organisation. The Head of Online & Content will set the editorial and publishing vision for Wenta’s digital ecosystem - our new website, learning and training resources, content from articles and podcasts to on-demand video and live streaming (Wenta TV), email, newsletters and social channels. This senior leadership role will be the lead person responsible for our website and content, working with external specialists in SEO, content strategy, copywriting, brand and website development, alongside our internal Business Advice, Centres and service teams. You’ll turn audience insight, market trends and real client needs into content that is on-time, relevant, responsive to current market, lifestyle and societal trends and unmistakably Wenta: down to earth, straight-talking and useful. As an integral member of Wenta’s Senior Management Team, you will report directly to the Director of Client Services and Engagement and play a key role in growing and shaping Wenta’s national reach and impact. You’ll provide monthly reporting on: • Website performance and reach, • Client acquisition and conversion, • Client journey insights and impact, • Ongoing improvements to grow Wenta’s reach nationally and help more people start and run their own business, • You will: Run, manage and optimise the website like a machine – analysing performance daily, spotting patterns fast and making decisions rooted in data.·, • Do more of what works and eliminate what doesn’t, continually refining content, journeys, structure and UX for maximum reach, conversion and impact., • Lead and drive an in-house and external content team to deliver the articles, videos, SEO landing pages, tools, resources and training content our users need to thriveto be the number one visited site for business support in the UK. The Opportunity to Build and Lead Wenta’s Content Publishing Future Wenta is at a pivotal chapter of digital transformation with a brand new website currently in development. This role sits at the centre of our new content model and the Head of Online and Content will lead its delivery, ensuring it is embedded across teams and channels, continually looking at ways to build and grow Wenta’s reach and impact nationally. You will act as the leading and coordinating force for Wenta’s cross-functional content activity, guiding colleagues, supporting contributors and working with external specialists to deliver a unified, high quality publishing approach. Your role is to maintain standards, drive collaboration and ensure the model works in practice.‑functional content activity‑quality publishing approach. This position also opens the door to new creative, commercial and digital opportunities, a fresh opportunity for someone looking to take their digital skills and experience to the next level in leadership. You will help the team experiment with video, interactive learning, AI-enabled content and new digital products that expand Wenta’s reach and impact. The role would suit someone that enjoys leadership as well as being part of an energetic team where content publishing and creative output drive daily activity and digital traffic‑enabled content and new digital products that expand Wenta’s reach and impact. It’s a high ownership role for someone who thrives on teamwork, innovation and shaping a fresh, content function within a purpose-driven, not for profit organisation. What the opportunity looks like: This is an ideal, digital leadership role for someone who thrives on teamwork, innovation and shaping a Mission driven organisation. Set Editorial & Publishing Strategy: Lead on Wenta’s tone of voice and content operating model across all digital channels, working with Wenta’s forthcoming, new Wenta website as the main enabler. • Website Leadership: Own the website roadmap, content architecture and performance optimisation., • Audience Insight & Performance: Use data analytics to inform editorial priorities and improve client journeys., • SEO & Content Discovery: Champion SEO and ensure content is discoverable and conversion-friendly., • Responsive, Trend-led Publishing: Deliver timely, relevant content aligned with market and societal trends., • Cross-team Collaboration: Work with Business Advice, Training, and Partnerships to ensure accuracy and alignment., • Editorial Governance & Quality: Implement style guides, accessibility standards and QA processes., • Team Leadership: Mentor and lead the Digital Publishing team and manage external specialists., • Channel Expansion (incl. Wenta TV): Commission and produce video formats and explore new content channels., • Impact Reporting: Provide SMT and Board with insights on reach, engagement, conversion, and impact. Skills & Experience we’d like you to have Essential:· It is expected that you will have a degree in e-commerce, digital marketing (or related field), or related experience. • Senior editorial/publishing leadership in digital-first organisations, • Proven success in website/content strategy and performance improvement, • Strong SEO/website analytics capabilities (e.g. GA4, Google Console, Semrush, Ahrefs, Moz Pro, Screaming Frog); fluent in data-driven decision-making, • Strong data analysis skills, advanced knowledge of Excel and knowledge of data visualisation tools, • Outstanding command of the English language with excellent writing, editing and copywriting skills, • Proven people management together with external agency leadership, • Track record of delivering content that is on brand, timely, relevant, useful and impactful, • Comfortable presenting impact reports and strategic recommendations at SMT level and organisation-wide. Desirable: • Strong strategic thinker with advanced SEO expertise (technical SEO, content optimisation, keyword strategy, schema, site structure, LLM optimisation), • Understanding and experience of working within digital publishing models, • Good understanding of UX/UI principles, • Highly skilled in content governance, • Experience managing CMS platforms, • Experience in website development and digital media, • Experience in project management, • Experience in SME/enterprise support or education, • Knowledge of sustainability/Net Zero content for business, • Purpose-led work, helping people to fulfil their dreams of starting, building and growing their own business., • Community orientated environment, helping small business owners to build confidence, skills and know-how on launching and building their own businesses., • Opportunity to work for one of the largest enterprise agencies in England, a not for profit social enterprise with its Mission at the heart., • Opportunity and autonomy to lead and build a new, digital content publishing function in an established and respected business support organisation. Benefits: Generous Annual Leave Allowance of 25 as standard (+ UK Bank Holidays) and up to 5 additional days (confirmed each year and based on Company Performance), Flexi-time working, Contributory Pension, Reward Hub Discount Scheme, Electric Car Incentive Scheme, Cycle to work scheme How to apply: To apply for this role, please send your CV, portfolio and a covering letter to Wenta. Include within your cover letter a short note on how you would shape Wenta’s new website to grow Wenta’s website and digital traffic reach, offer more self-serviced content to new and existing small businesses, gain new clients for Wenta’s workspaces locally and help more businesses to start and run a successful business. In addition, please include a high level content strategy and plan. Closing date: 17th February 2026

Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail