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  • Customer Service Manager
    Customer Service Manager
    14 days ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Glazier
    Glazier
    14 days ago
    £15–£25 hourly
    Full-time
    Wembley

    Job Overview We are seeking a skilled and reliable Window Installer to join our construction team. Please ONLY apply if you have experience in glazing or working with glass and installation of windows. Otherwise your application will be rejected. Large project starting January and February, looking for additional skilled staff. Temporary with option to made permanent based on performance. The successful candidate will be responsible for installing, repairing, and replacing windows in residential and commercial buildings. Working and installing glass. Physically fit and hardworking. This role requires a strong understanding of various construction techniques and the ability to work efficiently both independently and as part of a team. Experience using hand tools and power tools. The position offers an excellent opportunity for individuals eager to develop their skills within the construction industry. Duties Measure and prepare window openings to ensure proper fit and alignment Install windows securely following schematics and technical specifications Use hand tools, power tools, and specialised equipment to carry out installations Seal and weatherproof windows to prevent leaks and drafts Remove old or damaged windows safely and efficiently CSCS card preferred UK driving licence preferred Requirements Proven experience in window installation or related trades such as carpentry, roofing, or masonry Proficiency with hand tools, power tools, and fabrication techniques Knowledge of schematics and technical drawings for accurate installation Ability to read construction plans and interpret technical specifications Strong organisational skills with attention to detail Physical fitness to lift heavy materials and work at heights safely Valid UK driving licence preferred but not mandatory Commitment to health and safety standards on-site This role offers an engaging environment for those passionate about construction craftsmanship. Applicants should be organised, safety-conscious, and eager to contribute to high-quality building projects. Job Type: Temp to perm Contract length: 6 months Benefits: On-site parking Work Location: In person

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  • Office Manager
    Office Manager
    20 days ago
    £41000–£44000 yearly
    Full-time
    Wembley

    Duties & Responsibilities: • Oversee day-to-day running of the office, ensuring a safe, organised, and efficient working environment., • Manage office supplies, equipments and maintenance contracts., • Identify areas for improving workflow efficiency and administrative processes., • Develop and implement systems to support operational productivity., • Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements., • Maintain training logs for site operatives., • Ensure meeting rooms, communal areas, and workstation setups are organised and compliant., • Supervise administrative staff, assigning tasks and monitoring performance., • Raise and process purchase orders, supplier invoices, and delivery notes., • Assist with cost tracking, petty cash, expenses, and month-end reporting., • Serve as a key point of contact for clients, suppliers, and subcontractors., • Draft emails, letters, and formal documentation on behalf of management., • Provide administrative support to directors, • Support on boarding processes for new staff, • Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Qualifications, Skills & Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

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  • Cleaner (Flexible Hours / On-Call)
    Cleaner (Flexible Hours / On-Call)
    1 month ago
    £11–£13 hourly
    Part-time
    Harrow

    We are seeking reliable and hardworking cleaners to join our team. This role is offered on a zero-hours contract, providing perfect flexibility for those who prefer varied shifts, such as two-hour slots, available on different days throughout the week. Responsibilities: • Perform general cleaning tasks, including dusting, vacuuming, mopping, and wiping surfaces., • Clean bathrooms and kitchens thoroughly., • Empty bins and tidy areas., • Ensure all areas meet high cleanliness standards., • Adhere to health and safety guidelines., • Arrive punctually for each booking., • Maintain professional behavior at all times. Requirements: • Previous experience in domestic or commercial cleaning is required., • Must be reliable, punctual, and trustworthy., • Possess a keen eye for detail., • Be able to travel across various locations in London., • Must have the right to work in the UK., • A mobile phone is necessary for receiving job notifications. Hours: • Zero-hours contract with no guaranteed hours., • Flexible, on-call shifts., • Typical shifts last about two hours, with potential for more., • Work is available on different days each week, allowing you to choose your shifts. Pay: • £13.00 per hour, paid weekly. What We Offer: • Flexible work arrangements to suit your schedule., • Weekly payment., • A supportive team environment., • Opportunities for regular ongoing work if reliable. How to Apply: Please provide your name, postcode, cleaning experience, and availability. We will contact shortlisted applicants for an interview or trial shift.

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  • Chef crepier
    Chef crepier
    1 month ago
    £40000–£50000 yearly
    Full-time
    London

    WE DO NOT OFFER VISA. PLEASE DON'T APPLY IN YOU DON'T HAVE A PREVIOUS EXPERIENCE IN A CREPERIE. After countless years with us, our amazing chef has decided to move on to new horizons. We are therefore looking for a new chef to take the lead in our kitchen. If you are looking for a new challenge, this might be the opportunity you’ve been waiting for! Location: La Petite Bretagne, 5 Beadon road, W6 0EA Contract : Full time Reports to : General Manager / Owner What you’ll do: • Prepare and cook authentic French crêpes and galettes., • Create seasonal specials and help refine our menu., • Keep food quality, presentation, and taste consistently excellent., • Order ingredients, manage inventory, and minimize waste., • Lead and train kitchen staff (3 members), ensuring teamwork and good communication., • Maintain cleanliness and food safety standards., • Work closely with management to ensure smooth daily service. What we’re looking for: • Experience as a crepier in a traditional French creperie., • Experience in recruitment and training., • Strong skills in French crêpe-making and a love for French cuisine., • A team player with a positive attitude and leadership qualities., • Good organizational and time management skills., • Ability to cope with stress in a busy environment., • Attention to detail and pride in your work., • Food safety certification (or willingness to obtain one)., • Ability to speak French is a plus. What’s in it for you: • Gross salary of £30,000., • Service charge (around £1,000 per month)., • Bonus on sales (on average £600 per month)., • On average a monthly net salary around £3,400., • Free meal on shift., • You are responsible for the kitchen rota so you decide when you work (5 shifts per week)., • Kitchen closes at 21h30 so no Uber at 2am! If you love the idea of making people happy through food — and you can flip a perfect crêpe — we’d love to hear from you!

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