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First Line Analyst L3 Join a leading independent technology and services provider as a First Line Analyst L3 Job Overview: We are looking for a proactive and customer‑focused Service Desk Specialist to join our team. In this role, you will be responsible for delivering high‑quality technical support and customer service across multiple channels, ensuring an exceptional experience for both internal and external stakeholders. You will act as a key point of contact for incident resolution, service requests, and escalations, while also supporting continuous improvement initiatives within the team. Rate£17.87/Hr through UMB£13.77/Hr through basic PAYE£15.63/Hr through Premium PAYE Contract 6 Months contract LocationRaynesway - Derby DE21 7BE Security Required:SC Clearance Key Responsibilities • Managing inbound/outbound customer contacts either remotely or at customer site through a variety of channels., • Ticket creation and management to ensure customer compliance, • Performing technical activities and resolving issues at first point of contact where applicable, • Evaluate escalations and action appropriately to ensure customer demands are met., • Proactive cooperation with other team members, • Ability to identify improvement ideas with team leaders to take further actions, • Floor walking and real-time assistance to colleagues/Team Leader, • Collaboration and professional communication (client and internal), • Involvement in the tasks below upon line manager's request:, • Handling queue management, • Quality checks and feedback delivery to share with the team leaders to take further actions., • Cooperation with other teams and resolver groups or 3rd parties, • Creation of regular or ad-hoc reports, • Support the optimisation team and optimisation initiatives., • Acting as role model to colleagues at junior level, and being able to impart knowledge and support, • Ability to use, create and review knowledge articles, • Works under supervision. Uses minor discretion., • Able to follow instructions and procedures, • Uses information systems, technology functions and applications in line with IT industry standards as appropriate for the role., • Demonstrates customer service abilities, • Routine administrative skills, • Good interpersonal skills, basic literacy, and numeracy skills to support customers in language., • Demonstrates awareness of health and safety at work., • We would expect extended understanding of PC usage, • Strong communication skills with a proactive approach to solutions, • At least 18 months experience of working at a service desk / call centre, • Customer Service experience is essential at this level., • Ability to perform ticket analysis and report on trends, • Ability to handle excel, ppt at a basic level, • Ability to work independently and meet deadlines, • Demonstrate project management skills in account-related projects, • Ability to adapt quickly to dynamic team environments to maintain consistent, effective contribution. 4763962

Contracts Manager Job - Housing, Social Housing, Commercial and Education Projects £65,000 - £75,000 Salary Your new company I am looking to recruit an experienced Contracts Manager to join the construction team. This role reports to the construction director and oversees the week-to-week management of a number of sites, whilst supporting the site management teams and maintaining a steady flow of information between all departments. Your new role • Managing a number of construction projects (Social Housing, Commercial and Education)., • Managing, reporting, and cost controlling the logistics and resources associated with developments., • Conducting routine visual inspections and ensuring site operations are monitored., • Managing the workforce effectively., • Appointing and retaining subcontractors., • Ensuring subcontractors deliver performance against guidelines., • Working cohesively with other departments across the operating company., • Experience within Housing, Commercial and Education., • Understanding of the NHBC and Social Housing schemes., • Understanding of Health, Safety and Environmental legislation., • Experience managing multiple construction development sites., • Current CSCS Card (Construction Skills Certification Scheme)., • SMSTS (Site Management Safety Training Scheme) is preferred., • A full UK Driving Licence is essential., • NEC and JCT contract experience. What you'll get in return • Competitive salary £75,000-£85,000, • Car or car allowance., • Contributory pension., • Life cover., • Healthcare cover., • Bonus scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4666032

Operations Manager - Derby-based (remote work) - Maintenance and Repairs Your new companyLocation: Remote (with access to Nottinghamshire Hub). Salary: £59,693 + Mileage Scheme + Excellent Benefits. Contract Type: Permanent. Industry: Housing / Property Maintenance. A large and progressive housing association has recently undergone a major transformation, adopting a more locality-based structure to better serve its communities. As part of this exciting change, a new senior leadership opportunity has emerged within the Property Maintenance Division. This is your chance to join a forward-thinking organisation committed to delivering high-quality, customer-focused housing services. This role is remote-first, and you’ll be fully equipped to work from home. You’ll also have access to a modern regional hub where you and your team will be encouraged to collaborate, hold meetings, and build a strong team culture.Your new role As Locality Operations Manager, you will lead the delivery of a responsive, high-quality property maintenance service across your operational area. You’ll be responsible for ensuring that repairs, void refurbishments, and planned works are completed safely, efficiently, and to a high standard. You will manage and inspire a multi-skilled team, including Locality Area Managers, In-Day Schedulers, and Trade Operatives, fostering a culture of ownership, continuous improvement, and professional development. You’ll also play a key role in embedding a proactive safety culture and ensuring compliance with all relevant regulations. • Leading the operational delivery of maintenance services, ensuring value for money and effective resource management., • Driving continuous improvement by identifying blockers, testing new approaches, and embedding service-enhancing innovations., • Coaching and developing team members, including apprentices and mentors, to build long-term capability., • Maintaining a high-performance culture through clear expectations, performance tracking, and early intervention., • Managing budgets confidently and ensuring spending remains within targets., • Promoting a positive and inclusive team environment through engagement, recognition, and collaboration., • Ensuring all safety standards are met and embedded through training, documentation, and leadership., • Resolving complaints constructively and using root cause analysis to drive service improvement., • Using performance and productivity data to inform decision-making and uphold cybersecurity and data protection standards., • Ensuring all works meet legal and regulatory standards, with accurate compliance documentation., • Supporting effective out-of-hours service provision and promoting sustainable, environmentally responsible practices.What you'll need to succeed, • Proven experience leading property maintenance services in a housing or similar environment., • Strong leadership skills with a focus on people, safety, compliance, and customer service., • Previous trade or supervisory experience., • Understanding of regulatory frameworks including Health & Safety legislation, Decent Homes Standard, and HHSRS., • HNC/HND in Construction or Building Management (or working towards), or CIH Level 4 qualification.What you'll get in return, • Salary of £59,693 plus mileage scheme., • Remote working with access to a collaborative regional hub., • 28 days annual leave plus bank holidays, with the option to buy/sell for up to 5 days., • Generous pension scheme and MediCash health plan.

Permanent Job – Development Manager- Local Authority - MRICS Development & Estate ManagerProperty Services | Local AuthoritySalary: up to £69000 (Grade 15 commensurate with experience)Contract: PermanentLocation: Hybrid / Flexible Working Available About the RoleWe are seeking a highly experienced Development & Estate Manager to play a pivotal role in the strategic leadership, management and commercial performance of the Council’s property estate.Reporting into the senior management team within Property Services, you will lead the development and delivery of a holistic, commercially focused approach to asset management and development. This will include managing costs, generating income, securing capital receipts and developing new commercial initiatives and delivery models to support the Council’s strategic priorities and service delivery objectives.You will manage a diverse portfolio of land and property, working through teams of in‑house professionals and external advisors, and provide senior‑level advice to elected Members, Corporate Boards and external partners. Key Responsibilities • Lead the development and delivery of a commercial asset management and development strategy, ensuring optimal use of the Council’s property resources., • Ensure that property assets are fit for purpose, deliver best consideration and align with corporate priorities and service delivery plans., • Oversee strategic planning and development activity, including assessing the suitability of sites for development and regeneration., • Develop and implement acquisition, disposal and investment strategies and programmes, identifying surplus or under‑performing assets and delivering value‑add initiatives or disposal strategies., • Manage and coordinate external advisors, consultants and legal professionals to ensure the timely and effective completion of transactions and development projects., • Promote and embed best practice in asset management and development, leading the evolution of policies, procedures and professional standards., • Oversee the planning, management and monitoring of capital and revenue programmes and budgets, ensuring strong financial governance and value for money., • Provide strategic property advice and guidance to the Council, elected Members, customers, stakeholders and external partners, including deputising for the Head of Service when required., • Lead the performance management of the investment portfolio, driving continuous improvement and ensuring the production of regular reporting to the Corporate Property Steering Group, government departments and other relevant bodies., • Manage resources effectively across people, ICT systems, budgets and property assets., • Oversee the development, maintenance and effective use of a centralised asset management information system to support high‑quality, evidence‑based decision-making., • Ensure compliance with Council policies and procedures, including health & safety, statutory compliance, energy efficiency initiatives and information governance., • Demonstrate the Council’s values and a strong commitment to equality, diversity and inclusion in all aspects of work. Experience & Knowledge Required • Extensive experience of leading asset management and development strategies across a mixed commercial and / or rural estate, including construction and building functions, operating at a senior or lead level., • Proven experience of embedding a commercial culture, including managing costs, generating income, securing capital receipts and developing new commercial initiatives and delivery models., • Demonstrable experience in the development and implementation of corporate and operational strategies of significant organisational impact., • A strong track record of developing, managing and delivering capital and revenue programmes and budgets., • Experience of cultivating and leading best practice, driving continuous improvement within asset management and development services., • Strong experience in the use of data and asset management systems to support high performance, governance and evidence‑based decision-making., • MRICS membershipKnowledge, • A high level of understanding of property acquisitions and disposals at both strategic and operational levels., • Extensive knowledge of landlord and tenant law, with a good working understanding of national and local planning legislation and planning policy., • Strong knowledge of the public sector environment, including the drivers for transformation and change in local government and how these affect councils and their partners. Why Join Us • A senior and influential role shaping the future of the Council’s property estate, • The opportunity to drive regeneration, commercial delivery and service transformation, • Flexible and hybrid working arrangements, • Local Government Pension Scheme and generous annual leave entitlements, • A values‑led organisation with a strong focus on inclusion and professional excellence, • Employee benefit package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4763807

With a strong commitment to safety, quality and innovation, they are expanding their pre-contract team and seeking a skilled Estimator to play a key role in their tendering and budgeting processes. Your new role As Estimator, you will be responsible for preparing and submitting competitive tenders

Holidays, Weekly Pay, Pension Scheme, Mortgage References.Potential of Full time council contract after a probationary period.Previous experience of working in a similar environment.Adhering to all health and safety requirements.At busy times you may be asked to load bins as well as drive.Working in

EICR Electrician Derby £40,000-£42,000 + Overtime + Bonuses + OTE £48,000 + Training + Progression + IMMEDIATE START This is a fantastic opportunity for an EICR Electrician to join a growing business within the electrical compliance sector. You'll be well looked after with structured training, clear routes to progress into supervisory roles off the tools, and excellent earning potential through overtime and bonuses, with realistic OTEs of £48,000. This is the ideal chance for an ambitious Electrician looking for stability, earning potential and progression in a supportive environment. This family-owned business has built a strong reputation for quality and reliability, leading to a period of sustained growth through new client onboarding. Operating across general building, maintenance, and electrical works, they cover both domestic and commercial projects, with this role focused on EICR testing and remedial works for a key social housing contract. Join a well-respected team making their mark across the Midlands, with long-term opportunities to grow alongside the company. Your Role as an EICR Electrician will include: * Carrying out EICR inspections to industry standards * Completing remedial works to rectify potential hazards * Diagnosing and repairing electrical faults in domestic settings * Travelling to customer sites across the region The successful EICR Electrician will have: * NVQ Level 3 * 18th Edition * Inspection & Testing 2391 * Proven experience with EICR and remedial works Please apply or call Tommy Reynolds for immediate consideration Key words: Electrical Tester, Test and Inspection Electrician, Electrical Compliance, Electrical Maintenance, Maintenance Electrician, Fixed Wire Testing, Maintenance Engineer, Electrical Fault Finding, Electrical Remedials, Electrical Inspection, Social Housing, Domestic, Commercial, Electrical Engineer, Compliance Engineer, NICEIC, Electrical Supervisor, Electrical Installation, Fault Diagnosis, Electrical Reports, Electrical Certification, PAT Testing, Fixed Wire Testing, O&M Engineer, Electrical Safety, Derbyshire, Mickleover, Littleover, Chaddesden, Spondon, Oakwood, Allestree, Chellaston, Alvaston, Borrowash, Ilkeston, Long Eaton, Heanor, Belper, Ripley, Matlock, Alfreton, Swadlincote, Ashbourne This vacancy is being advertised by Accelerated People Management Ltd. The services of Accelerated People Management Ltd are that of an Employment Agency. Accelerated People Management Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted. TPBN1_UKTJ

AV Project Manager Derbyshire £200 per day inside IR35 Are you a skilled Audio Visual professional ready to take on exciting, varied projects? Elevation Recruitment Group's Tech and Transformation team are partnering with a leading audio-visual solutions provider to find a hands-on, detail-focused professional to manage AV projects from concept to completion. Duties of the AV Project Manager: Leading a portfolio of AV projects, delivering on time and within budget Attending site briefings and pre-contract meetings to capture client requirements Specifying audio-visual equipment and recommending optimal AV designs Producing technical documentation and relevant H&S paperwork Liaising with the sales team to support quotation production Planning and scheduling project timelines, allocating resources efficiently Managing client relationships and ensuring high standards of service Keeping up to date with new technologies and industry developments Key Skills & Experience: Proven experience as an AV Project Manager or similar role Strong understanding of audio and video systems, including Bose, Symetrix, Audac, TOA Experience with video distribution matrices (HDMI, VGA) and CT5/6 structured cabling Good technical skills with CAD, Excel, Word, Visio; basic IT networking knowledge advantageous Health & Safety awareness and ability to produce relevant documentation. This is your chance to work with a dynamic, energetic team delivering high-quality AV solutions across the UK and abroad. You'll be trusted to lead projects, influence design decisions, and make a real impact for clients. If you're a proactive, technically savvy Audio Visual professional who thrives on complex projects and client interaction, we want to hear from you! TPBN1_UKTJ

We produce a wide range of high-quality mineral waters and soft drinks. Thanks to our state-of-the-art production equipment, we can respond flexibly to retailer demand. We offer you a dynamic work environment with plenty of development opportunities. Lead, coach and develop the Site Services Technician team, ensuring high performance and safe working practices. Ensure the continuous, safe and efficient operation of all site utilities and services. Take full responsibility for the management and performance of all site service contracts, including contractor coordination and compliance. Act as the subject matter expert for steam and boiler operations, ensuring compliance with statutory requirements and best practice. Support continuous improvement initiatives to enhance reliability, efficiency and cost control. Ensure full compliance with health, safety, environmental and IFS standards. Qualified Maintenance Engineer (Electrical, Mechanical or Multi-Skilled). BOAS (Boiler Operation Accreditation Scheme) certification essential. Proven experience working with shell boilers in a manufacturing environment. Experience supervising or leading a small technical team desirable Strong contractor management and service contract experience. Excellent problem-solving, planning and organisational skills. Ability to work effectively within a fast-paced, fully automated manufacturing environment. Experience within FMCG or beverage manufacturing. Knowledge of utilities including steam, compressed air, refrigeration, water treatment and energy systems. 33 days annual leave per year inclusive of Bank Holidays Healthcare Cash Plan after qualifying period Life Assurance Cover of 3 times basic salary Contributory Pension Scheme Employee Assistance Programs with access to savings & discounts 24/7 helpline and much more Contract type: permanent Working time: 39 hours per week Simply apply directly online to MEG Derby via jobs.schwarz-produktion.com. TPBN1_UKTJ

Estimator Construction/Civil Engineering Derby, DE65 £40,000-£60,000 (Depending on experience) Introduction to the Company This is an exciting opportunity to join a successful business who are committed to meeting the ever changing demands throughout their industry. Our client are seeking a detail-orientated Estimator to prepare competitive tenders and working closely with clients to deliver successful projects. Description of the role Review tender enquiries, specifications, and contract conditions. Prepare estimates, tender submissions, and attend review meetings. Ensure all construction methods comply with health, safety, and quality standards. Conduct site visits and assess factors influencing cost and construction methods. Source materials, plant hire, and subcontractor quotes; calculate costs and overheads. Support contract handovers and maintain compliance with company procedures. Mentor and support junior staff to develop skills and competence. About you You will have experience with industrial buildings and civil engineering projects. Civil Engineering or equivalent degree would be advantageous. Experience in substation construction. Strong knowledge of construction methods, cost estimation, and health & safety legislation. If you are a motivated, detail-oriented professional looking to contribute to a dynamic team and grow your career in construction estimating, we would love to hear from you. TPBN1_UKTJ

Deputy Manager Childrens Residential Home Derby Full-Time | Fixed-Term Contract (12 months) £16.01 £17.07 per hour | 40 hours per week We are recruiting on behalf of a well-established provider of therapeutic childrens residential care, supporting young people aged 818 with emotional and behavioural difficulties (EBD) . This is an excellent opportunity for an experienced and compassionate Deputy Manager to play a key role in delivering high-quality, trauma-informed care while supporting and leading a dedicated staff team. The Role Working closely with the Registered Manager, you will help oversee the day-to-day running of a residential home, ensuring the safety, wellbeing, and development of the young people in line with Ofsted regulations and the Childrens Act . Key Responsibilities Support the Registered Manager with daily operational leadership Supervise, mentor, and lead residential care staff Ensure care plans are effectively implemented and reviewed Maintain high safeguarding and regulatory compliance standards Contribute to staff training, development, and performance management Monitor young peoples wellbeing and respond appropriately to their needs Maintain accurate records and reports Promote a positive, nurturing, and structured environment Participate in an on-call rota (out of hours, approx. every 5 weeks) Essential Requirements Level 3 or Level 4 qualification in Residential Childcare / Children, Young People & Families / Health & Social Care (with childrens experience) Experience working within childrens residential care Previous supervisory or management experience Strong understanding of safeguarding and Ofsted requirements Excellent communication and leadership skills Compassionate, resilient, and child-focused approach Full UK driving licence Desirable Minimum 2 years supervisory experience At least 1 year in residential childcare Benefits Company pension Life insurance Health & wellbeing programme Gym membership Free parking Discounted or free food Employee discounts Casual dress Company events Bereavement leave If youre passionate about making a real difference in the lives of vulnerable young people and ready to take the next step in your leadership career, wed love to hear from you. Apply today to find out more. TPBN1_UKTJ

The Senior Design Engineer will be an essential part of a highly skilled team responsible for designing and constructing a variety of projects. You will lead a team of design engineers and provide support to Project Managers and delivery teams to ensure that projects are completed safely, efficiently, and within budget. Your leadership and guidance will be essential to the success of the team. Essential Requirements Mechanical engineering qualification Proven track record of design delivery Good working knowledge of Microsoft Office packages Analytical and problem-solving skills, including the ability to diagnose problems and identify and recommend solutions. Excellent communication skills Attention to detail. Ability to work on initiative, as part of a team and independently. Ability to lead and motivate. Ability to travel, plan, manage and prioritise own workload. Desirable Requirements Previous experience working in the water industry. Role Purpose Role Summary Analyse and interpreting preconstruction data and information and client specifications and ensure project designs meet their requirements. To solve problems and develop design solutions, play a central role in designing necessary mechanical equipment for power and process control. Produce the design deliverables, such as specifications, drawings, data sheets, and schedules, in accordance with the contract requirements. Ensure design risk assessments and design solutions consider innovation/value engineering for best value, as well as safety, cost, and time constraints. Provide technical support, as required by the preconstruction and project delivery teams contributing to and supporting the estimating, planning, procurement functions. Assist in the identification and pre-qualification of subcontractors. Participate in client meetings, co-ordinate with third party contractors and attendance of start-up, site visit, and design meetings. Ensure that the design is submitted for acceptance by the Client Project Manager in-line and that "Approved for Construction" documentation is prepared and issued to the delivery team as per the accepted programme. It is important to continuously develop your skills and stay up-to-date with the latest technologies, best practices, and innovations within the water industry. Ensure all design activities comply with the requirements of the companys Integrated Management Systems and procedures. Identify opportunities for improvement. Provide guidance and advice to site, construction, and remote delivery teams at all stages. Carry out any other duties appropriate to this post TPBN1_UKTJ