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As our Floor Manager, you will be supporting the Restaurant Manager in guiding the floor team and running a smooth operation. • Lead by example: Support the floor team, ensuring every guest receives a warm welcome and exceptional service, • Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training. Your effort will ensure the reception team can confidently deal with guest queries and daily duties, • Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed., • Assist and support training and development of all employees., • Deal effectively with customer complaints Required Qualifications & Experience • 2 year’s experience in a similar role, • Team management experience, • Excellent communication skills

£30,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 40 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • A supportive and fun work environment., • Opportunities for professional growth and development.

30-35 hours a week£15-£17 per hour with service charge + cash tips Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs key values: Customer relations Attention to serviceAchieving targets on sales set by management looking for someone bubbly and confident with customers, to take orders, be attentive to customers needs during service. Clearing tables and take food to the tables is part of the role. learning to make drinks in the bar will be needed position available immediately

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Osteria Teatro is a new Italian bar and restaurant offering food, cocktails and private events. We are looking for an experienced, hands-on Assistant Manager to help lead the venue and support its continued growth. You will work closely with the owner and take responsibility for leading shifts independently, maintaining high standards and ensuring every service runs smoothly. You will be visible on the floor, support the bar and coordinate closely with the kitchen, while helping to create a welcoming experience that brings guests back. Responsibilities • Lead busy services while working actively on the floor and supporting the bar., • Open and close the venue, brief the team and ensure the restaurant is ready for service., • Take responsibility for guest experience, resolve issues professionally and build relationships with regulars., • Coordinate the floor, bar and kitchen to maintain an efficient service., • Support rotas, stock control, ordering, cash reconciliation and team training., • Maintain high standards of cleanliness, presentation and food and drink service., • Help convert enquiries into bookings and deliver well-organised private events., • Identify and implement practical ideas to improve bookings, repeat visits and sales., • Use quieter periods productively to train the team, improve the venue and follow up on opportunities. About you • Experience as an Assistant Manager, Duty Manager or strong Supervisor in a similar bar or restaurant., • A track record of leading shifts independently., • Confident table-service skills and a good understanding of bar operations., • A professional, reliable approach and the ability to lead by example., • Commercial awareness, including staffing costs, stock waste and the connection between service and sales., • Initiative, sound judgement and a willingness to take responsibility., • Availability to work evenings and weekends. This role would suit someone who enjoys combining hospitality with management, values meaningful responsibility and is excited to help a growing venue succeed. How to apply Please send your CV and briefly answer the following questions: 1. Which comparable venue have you worked in, and what were you personally responsible for?, 2. Tell us about a shift you ran without the owner or General Manager present., 3. Give one example of an improvement you made to service, sales, bookings, costs or team performance, and describe the result.

Job Overview Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17-18/hour, • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Previous experience as a Supervisor, • Strong hospitality and leadership skills with a passion for team development and guest service., • Excellent time management and multitasking abilities in a fast-paced environment., • A friendly and professional demeanour with excellent communication skills., • Solid knowledge of food safety practices and commitment to high standards., • Confidence with POS systems and basic math for accurate billing and cash handling Responsibilities • Lead by example in delivering excellent guest service from greeting to farewell., • Oversee the daily operations of the floor, ensuring smooth and efficient service., • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing., • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture., • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly., • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times., • Assist with table allocations, reservations, and efficient seating during peak times., • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience., • Ensure strict adherence to food safety and hygiene standards at all times. Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount Work authorisation: • United Kingdom (required) Work Location: In person

The Village Tree Café in Canada Water is looking for a responsible, organised and proactive Supervisor to support the daily operations of the café. We are a neighbourhood spot focused on quality, consistency and warm customer service, and we’re looking for someone who can lead by example and support the team. Responsibilities include: • Supervising daily front‑of‑house operations, • Supporting and guiding the team during service, • Preparing coffees, drinks, sandwiches and salads, • Multitasking effectively between service, food preparation and cleaning, • Ensuring high standards of hygiene, presentation and customer experience, • Opening and closing the café, including basic cash‑handling procedures, • Communicating with management and helping maintain smooth operations What we offer: • A supportive and positive working environment, • Training and development opportunities, • Flexible shifts, • A team that values your contribution and leadership We’re looking for someone reliable, confident and ready to take on a key role in a growing café in the heart of Canada Water. If you enjoy leading a team, care about great service, and want to grow with us, we’d be happy to hear from you.

We are currently looking for a floor manager to join our team in Queen’s Park: This is what we can offer: • Industry-leading pay, • A great team of passionate and loving professionals to work with, • A passion for Eastern Mediterranean food, natural wines & cocktail that we love to share with our team., • Fun working environment, flexible schedule.

B Kitchen is a fast-growing food retail company working in partnership with Tesco supermarkets. Our offer includes hot food, fresh salads, burritos, and freshly squeezed orange juice. With fourteen new branches launching over the next two months, we are looking for a Multi-Site Manager to support our rapid expansion. This is an exciting opportunity to join a growing business where your ideas and leadership will make a real impact. Key Responsibilities: • Oversee multiple branches and ensure strong operational performance, • Manage audit results and drive sales performance, • Lead, support, and develop in-store teams, • Maintain brand standards across all locations, • Build and maintain strong relationships with Tesco partners, • Provide hands-on support across sites, including stepping into kitchen roles and covering shifts where needed to ensure smooth operations Requirements: • Previous management experience across one or more sites (essential), • Hands-on leadership style with strong problem-solving skills, • Ability to lead teams effectively and ensure consistent execution of policies, • Professional and motivating approach to team management, • Confident using Google Drive, Outlook, and similar tools, • Strong knowledge of food safety and health & safety standards, • Flexible and adaptable to business needs Salary & Benefits: • Starting salary: £35,000, • Increase to £38,000 upon successful completion of probation, • Up to £4,000 annual bonus upon full sign-off, • Earn an extra day of holiday for every year you work with us, up to a maximum of 33 days per year If this sounds like the opportunity you’ve been looking for, we’d love to hear from you.

Join the vibrant team at Firmdale Hotels' Charlotte Street Hotel and embark on an exciting journey in the world of hospitality! We're thrilled to offer an exceptional opportunity for a passionate individual to join us as a Commis Waiter. At Firmdale Hotels, we pride ourselves on delivering unparalleled guest experiences, and our Commis Waiters play a crucial role in achieving this goal. As an entry-level position perfect for those with aspirations in Food and Beverage, you'll be at the heart of our dynamic team, attending to guest requests with efficiency and warmth. Responsibilities: • Assist in providing exceptional service to guests by attending to their requests promptly and courteously., • Familiarise yourself with the menus and order of service to accurately answer guest queries and make recommendations., • Work closely with the team to ensure smooth service delivery and maintain high standards of cleanliness and presentation., • Collaborate with kitchen staff and other team members to coordinate food and beverage orders., • Set and clear tables efficiently, ensuring a clean and tidy dining area for guests., • Handle guest inquiries, feedback, and complaints professionally, escalating issues to management when necessary., • Adhere to all health and safety regulations and procedures to ensure the well-being of guests and colleagues., • Continuously strive to improve your knowledge and skills through training and development opportunities provided by the company., • Maintain a positive attitude and uphold the company's values and standards at all times. What you Need: • Excellent customer service skills, • Strong communication and interpersonal skills, • Ability to work effectively as part of a team, • Attention to detail, • Passion for food and beverage, • Adaptability and willingness to learn, • Time management and organisation skills What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Receptionist / Administration Job Description A Receptionist / Administrator is responsible for managing front desk operations and providing administrative support to ensure the smooth running of an organisation. Key Responsibilities Reception Duties • Greet and welcome visitors, clients, and guests professionally., • Answer, screen, and direct incoming telephone calls., • Handle enquiries and provide accurate information., • Manage visitor sign-in procedures and maintain visitor records., • Receive, sort, and distribute incoming mail and deliveries. Administrative Duties • Perform general office administration tasks, including filing, photocopying, scanning, and data entry., • Maintain and update company records, databases, and documentation., • Schedule appointments, meetings, and conference room bookings., • Prepare correspondence, reports, and presentations as required., • Order and monitor office supplies and stationery. Coordination and Support • Support managers and staff with administrative requirements., • Coordinate travel arrangements and accommodation bookings when necessary., • Assist with organising company events and meetings., • Liaise with suppliers, service providers, and external stakeholders. Required Skills and Qualifications • Excellent verbal and written communication skills., • Strong organisational and time-management abilities., • Professional and friendly customer service approach., • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)., • Ability to multitask and work under pressure., • Good attention to detail and accuracy., • Previous experience in reception, administration, or customer service is desirable. Personal Attributes • Professional appearance and attitude., • Reliable, punctual, and trustworthy., • Strong interpersonal skills., • Positive and proactive approach to work., • Ability to maintain confidentiality. Sample CV Job Description Entry Receptionist / Administrator • Managed front desk operations and greeted visitors in a professional manner., • Handled incoming calls, emails, and correspondence., • Scheduled meetings and maintained office calendars., • Performed data entry, filing, and document management., • Ordered office supplies and coordinated office maintenance., • Provided administrative support to management and staff.

Business Administration Apprentice (Construction Sector) Location: London Salary: £27,000 per year Start Date: January 2027 Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day Job Overview Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a professional construction company based in London. This paid apprenticeship is ideal for motivated individuals looking to gain practical office experience while developing valuable business and administrative skills within the construction industry. You will work alongside experienced professionals and support the day-to-day administrative operations of a busy construction business. The role will give you exposure to project coordination, document management, supplier communication, customer service and general business support. This is an excellent opportunity for someone who is organised, reliable and eager to build a long-term career while gaining a recognised qualification and hands-on industry experience. Duties • Support the day-to-day administrative operations of the business., • Assist construction and project teams with general administration and coordination., • Manage emails, calendars, meetings and appointments using Microsoft Outlook., • Prepare professional documents, reports, spreadsheets and presentations using Microsoft Office., • Maintain accurate project records, customer information and internal databases., • Assist with processing purchase orders, invoices and supplier documentation., • Support project administration by tracking deadlines, documentation and outstanding actions., • Communicate professionally with customers, contractors, suppliers and internal teams., • Organise and maintain digital and physical filing systems., • Assist with preparing construction-related documents and project packs., • Support the coordination of meetings, site visits and internal training., • Help maintain records relating to projects, contractors and suppliers., • Provide general administrative support to managers and project teams., • Maintain confidentiality and handle company information professionally., • Complete apprenticeship coursework and attend any required training sessions. Experience • A-Levels or equivalent qualifications are preferred but not essential., • Candidates who have completed A-Levels should include their results and UCAS points on their CV., • No previous construction or office experience is required, as training will be provided., • A genuine interest in business administration and the construction industry., • Good computer skills with knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • Strong written and verbal communication skills., • Good organisational skills and attention to detail., • Ability to manage multiple tasks and prioritise workload effectively., • A professional, reliable and positive attitude., • Willingness to learn and develop new skills., • Ability to work independently as well as part of a team. This paid apprenticeship offers a starting salary of £27,000 per annum, structured training, ongoing mentoring, career-development opportunities and the chance to gain valuable experience within the construction sector. If you're looking to start a professional career in business administration while gaining experience within a fast-paced construction environment, we'd love to hear from you.

📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £35,000 per year + Performance Bonus 🗓 Expected Start Date: 01/02/2027 At Olive Base Ltd, we operate within the food and hospitality sector, providing food supply, stock management and takeaway food services. We are looking for a motivated and organised Business Support Officer to support our daily business operations, administrative processes and communication with suppliers and business partners. Key Responsibilities As a Business Support Officer, you will: • Provide administrative and operational support across the company's food supply and hospitality activities., • Coordinate with suppliers, customers and business partners regarding orders, deliveries and general enquiries., • Maintain accurate business records, stock documentation, invoices and operational reports., • Assist with purchasing administration, supplier communications and inventory coordination., • Monitor administrative processes and help improve operational efficiency., • Support management with business planning, reporting and day-to-day coordination., • Prepare correspondence, meeting notes and internal business documents., • Assist with maintaining company procedures and relevant compliance records. Requirements • Bachelor's degree or equivalent experience in Business Administration, Management or a related field., • Previous experience in administration, business support or operational coordination., • Strong organisational and time-management skills., • Good written and verbal communication skills., • Ability to manage multiple tasks and work independently., • Proficiency in Microsoft Office, particularly Excel, Word and Outlook., • Attention to detail and ability to maintain accurate business records., • Experience in food supply, hospitality or stock management would be an advantage. What We Offer • Opportunity to work within a growing food and hospitality business., • Supportive and professional working environment., • Opportunities for professional development., • Competitive salary based on experience. How to Apply If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

Location: London Salary: £27,000 per year Start Date: January 2027 Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day Job description Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a leading IT company based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain practical workplace experience while earning a salary and working towards a recognised qualification. As part of a supportive and professional team, you will develop valuable business administration skills while assisting with the day-to-day operations of a fast-paced technology business. You'll gain hands-on experience across administration, customer service, project coordination and business support, providing you with an excellent foundation for a successful career in the IT industry. This is an ideal opportunity for motivated individuals who are organised, eager to learn and ready to take the first step into a professional career. Key responsibilities • Support the day-to-day administrative functions of the business and assist various departments across the organisation., • Manage emails, calendars and meeting schedules using Microsoft Outlook., • Prepare professional documents, reports and presentations using Microsoft Word, Excel and PowerPoint., • Update and maintain customer records and company databases using internal CRM systems., • Assist with processing business documentation, purchase orders and general office administration., • Coordinate meetings, training sessions and internal communications., • Provide excellent customer service by responding to telephone and email enquiries in a professional manner., • Support project administration for the IT team by tracking tasks, documentation and deadlines., • Organise and maintain digital filing systems to ensure company records remain accurate and accessible., • Work closely with experienced colleagues to develop knowledge of business operations and the technology sector., • Maintain confidentiality and handle sensitive business information professionally., • Complete apprenticeship coursework and attend any required training sessions. What we're looking for Recently completed A-Levels (or equivalent qualifications). Applicants must include their UCAS points on their CV as part of the application process. No previous office or administration experience is required, full training will be provided. Strong computer skills with a good working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint). Excellent written and verbal communication skills. A professional, enthusiastic and positive attitude with a willingness to learn. Strong organisational skills and attention to detail. Good time management and the ability to prioritise tasks effectively. Ability to work independently as well as part of a team. An interest in business administration and the IT industry. Benefits Starting salary of £27,000 per annum. Fully funded Business Administration qualification. Ongoing mentoring and career development opportunities. Valuable hands-on experience within a growing IT organisation. Supportive, professional team environment.

About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. This is a 12 Month Fixed Term Contract starting January 2027 based at our central London office Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Taking inspiration from the great boulevard cafés of Paris and the artistic heritage of St John's Wood, Soutine is an informal neighbourhood rendezvous. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Maitre d'? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Maitre d': • Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively., • Anticipate guests' needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!, • Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Are you ready to elevate your culinary career? Look no further! At Firmdale Hotels, we pride ourselves on creating exceptional guest experiences through our dedication to quality and innovation. As a Chef de Partie, you'll be an integral part of our dynamic team, crafting delectable dishes and contributing to the success of our renowned Charlotte Street Hotel. Firmdale Hotels is a leading luxury hotel group renowned for its unique blend of luxury, sophistication, and impeccable service. Our commitment to excellence extends to every aspect of our operations, from our stylish accommodations to our award-winning dining experiences. As a Chef de Partie, you'll be at the heart of our culinary operations, bringing your passion for food and creativity to the table. You'll thrive in our fast-paced environment, where precision and efficiency are paramount. From breakfast to dinner service, you'll play a key role in ensuring that every dish delights our guests' palates. Responsibilities: • Execute kitchen operations with confidence and precision, • Thrive in high-pressure environments, maintaining composure during peak service hours, • Collaborate with fellow team members to deliver seamless service, • Take charge of your section, supervising and guiding a small team to success, • Monitor stock levels and facilitate timely ordering to maintain inventory, • Demonstrate meticulous attention to detail in every aspect of food preparation and presentation, • Utilise strong organisational and communication skills to coordinate with colleagues and fulfil guest requests. What you Need: • Previous experience in a similar role, ideally within a luxury hospitality setting, • A genuine passion for food and a drive for culinary excellence, • Leadership abilities to effectively supervise and motivate a team, • Strong organisational skills and the ability to multitask in a fast-paced environment, • Excellent communication skills, both verbal and written, • Dedication to maintaining high standards of quality and hygiene. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About the Role Imperial Stay Services Ltd is looking for a reliable, proactive and hands-on Property Services & Housekeeping Operative to join our in-house operations team. We manage a portfolio of serviced apartments across Central London. The successful candidate will be responsible for maintaining cleanliness, preparing apartments for guest arrivals, carrying out basic maintenance and ensuring our properties are always presented to a high standard. Key Responsibilities Housekeeping & Property Presentation • Clean and prepare serviced apartments between guest stays., • Change bed linen, replace towels and replenish guest supplies., • Conduct regular property checks and maintain cleanliness standards., • Carry out deep cleaning and general upkeep when required. Basic Maintenance & Property Upkeep • Carry out minor repairs and general handyman tasks., • Replace light bulbs, batteries and small fixtures., • Fix minor furniture issues and assemble furniture when required., • Identify and report plumbing, electrical or other maintenance issues., • Assist with moving furniture, supplies and equipment between properties., • Support property inspections and routine maintenance checks. Operations Support • Coordinate with the operations team to ensure properties are guest-ready., • Report damages, missing items and maintenance requirements., • Complete assigned tasks and provide photo updates., • Respond to urgent property-related tasks when required.

Role Overview: At ETM Group, being a Head Receptionist is a key front-of-house leadership role and an essential part of delivering a seamless, premium guest experience. You are not just managing arrivals, you are setting the standard for the entire reception experience, leading by example and ensuring every guest feels welcomed, valued, and looked after from the moment they arrive. Across our ETM Collection venues from rooftop restaurants to refined dining spaces our Head Receptionists play a vital role in overseeing reservations, welcoming guests, and coordinating the smooth flow of service. You will take responsibility for the day-to-day running of the reception area, ensuring bookings are managed accurately, guests are seated efficiently, and the highest standards of guest care are consistently delivered. Working closely with the management and floor teams, you will support and guide the reception team, helping to maintain a professional, organised, and welcoming environment. This is a hands-on role where you will lead from the front, support the team during busy service periods, and ensure every detail of the guest journey is handled with care and attention. If you are an experienced Host/ Reception professional with a background in premium dining, strong organisational skills, and a natural ability to lead others, this is an opportunity to take the next step in your career within one of London's leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • 50% discount for you and up to 5 friends at any of our venues, • Paid annual leave, • Pension, • Quarterly Incentive Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities, • Complementary hot drinks in your venue, • Complementary meal on shift, • Your birthday lunch is on us The Ideal Candidate Will Present: • Experience: Previous experience in a head receptionist, head host, reception supervisor, or front-of-house role is essential., • Guest Focus: You are welcoming, friendly, and confident interacting with guests., • Organisation & Attention to Detail: You are highly organised and able to manage bookings and guest flow efficiently., • Communication Skills: You communicate clearly and professionally with both guests and team members., • Presentation: You maintain a polished and professional appearance at all times., • Calm Under Pressure: You remain composed and solution-focused during busy service periods., • Positive Attitude: You bring energy, warmth, and professionalism to every shift., • Team Player: You work collaboratively with the wider front-of-house team to ensure smooth service. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, — we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Role snapshot: We’re looking for a dependable, hands-on leader to run our door-drop teams. You’ll coordinate people and routes, drive between sites, and step in on rounds when needed to keep campaigns on schedule and to standard. What you’ll be doing • Brief, organise and supervise small field teams., • Plan routes, allocate Leaflets and keep accurate counts/records., • Carry out quality checks (one per household, no missed streets) and resolve issues on the spot., • Support posting where required., • Communicate clearly with the office and submit simple end-of-shift reports., • Maintain a professional approach and safe working practices., • Early starts as campaigns require. What you’ll need • Your own vehicle and a clean, valid driving licence., • Proven ability to lead small teams in the field., • Strong map reading/orientation and excellent organisation., • Positive attitude and solid communication skills. Good to have • Scheduling or route-planning experience., • Local area knowledge and a practical, can-do mindset. Why this role • Fast-moving, varied work with responsibility from day one., • A team that values efficiency and attention to detail. How to apply Send us a message. Applications with a brief cover letter are preferred.

Floor Supervisor Job Description Job Title Floor Supervisor Department Operations / Front of House Reports To Restaurant Manager / General Manager Job Purpose The Floor Supervisor is responsible for overseeing the day-to-day front-of-house operation, ensuring exceptional guest experiences, maintaining service standards, supporting team performance, and ensuring smooth restaurant operations during service periods. The role requires strong leadership, excellent communication skills, attention to detail, and a passion for hospitality. Key Responsibilities Guest Experience & Service Excellence • Ensure all guests receive friendly, professional, and attentive service., • Lead by example and maintain high standards of hospitality at all times., • Greet and engage with guests where appropriate to ensure satisfaction., • Handle guest feedback, complaints, and service recovery professionally and efficiently., • Monitor guest experience throughout service and take proactive action where necessary., • Ensure guests feel welcomed, valued, and looked after during their visit. Team Leadership • Supervise, motivate, and support Front of House team members during service., • Conduct pre-shift briefings and ensure staff are fully informed of daily specials, menu updates, promotions, and operational requirements., • Monitor employee performance and provide coaching and guidance where needed., • Promote teamwork, professionalism, and a positive working environment., • Assist with the onboarding and training of new team members., • Ensure company standards, policies, and procedures are consistently followed. Service Operations • Oversee smooth and efficient restaurant operations throughout service., • Ensure correct table allocation and effective management of reservations and walk-ins., • Monitor service flow and coordinate between front and back of house teams., • Ensure food and drinks are delivered accurately and within company standards., • Support the team during busy periods and maintain service efficiency., • Manage service timing and guest expectations effectively. Sales & Upselling • Encourage and support upselling opportunities across food and beverage offerings., • Ensure the team has strong product knowledge of menus, drinks, allergens, and promotions., • Monitor average spend and support initiatives to maximise revenue., • Promote specials, signature dishes, and premium beverage options. Health & Safety • Ensure compliance with all food safety, health and safety, and licensing regulations., • Maintain high standards of cleanliness and presentation throughout the restaurant., • Ensure all team members follow hygiene and safety procedures., • Report maintenance issues and health and safety concerns promptly. Cash Handling & Administration • Support daily opening and closing procedures., • Assist with cash handling procedures and reconciliation where required., • Complete operational checklists and service reports., • Ensure accurate recording of guest feedback and operational issues. Knowledge & Skills Required Essential • Previous experience in a supervisory role within hospitality or restaurant operations., • Excellent customer service skills., • Strong leadership and team management abilities., • Good communication and interpersonal skills., • Ability to remain calm under pressure., • Strong organisational and problem-solving skills., • Knowledge of food safety and health & safety regulations., • Good understanding of restaurant service standards. Desirable • Personal Licence Holder (where applicable)., • First Aid qualification., • Experience with reservation and POS systems., • Knowledge of Mediterranean, Turkish, or similar hospitality concepts. Key Performance Indicators (KPIs) • Guest satisfaction scores and feedback., • Service standards compliance., • Team performance and engagement., • Sales and upselling performance., • Mystery shopper results., • Operational efficiency during service., • Cleanliness and presentation standards., • Reduction in guest complaints. Working Relationships The Floor Supervisor will work closely with: • General Manager, • Restaurant Manager, • Head Chef and Kitchen Team, • Front of House Team, • Bar Team, • HR Department Company Expectations All employees are expected to: • Deliver exceptional hospitality and guest service., • Demonstrate professionalism and integrity., • Take ownership of guest satisfaction., • Support colleagues and contribute to a positive team culture., • Uphold company values, policies, and standards at all times. HAZ Group is committed to providing memorable guest experiences through exceptional service, teamwork, and continuous improvement.

Role Overview: At ETM Group, being a Receptionist is a key front-of-house role and an essential part of delivering a seamless, premium guest experience. You are not just managing arrivals — you are the first impression of the venue, setting the tone for exceptional service and ensuring every guest feels welcomed, valued, and looked after from the moment they arrive. Across our ETM Collection venues — from rooftop restaurants to refined dining spaces — our Receptionists play a vital role in managing reservations, greeting guests, and coordinating the smooth flow of service. You will work closely with the management and floor teams to ensure efficient seating, accurate bookings, and a consistently high standard of guest care. As a Receptionist, you will be responsible for handling bookings, managing guest enquiries, and maintaining an organised and professional reception area. This is a hands-on role where communication, organisation, and attention to detail are essential, along with a calm and confident approach during busy service periods. If you are professional, personable, and passionate about delivering excellent guest experiences, this is an opportunity to grow within one of London's leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • Guaranteed 48 hours per week contract, • 50% discount for you and up to 5 friends at any of our venues, • Paid annual leave, • Pension, • Quarterly Bonus Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities, • Complementary hot drinks in your venue, • Complementary meal on shift, • Your birthday lunch is on us The Ideal Candidate Will Present: • Experience: Previous experience in a receptionist, host, or front-of-house role is essential., • Guest Focus: You are welcoming, friendly, and confident in engaging with guests., • Organisation & Detail: You are highly organised and able to manage bookings and reservations accurately., • Communication Skills: You communicate clearly and professionally with guests and team members., • Professionalism: You maintain a polished, calm, and professional approach at all times., • Calm Under Pressure: You stay composed and efficient during busy service periods., • Positive Attitude: You bring warmth, energy, and consistency to every shift., • Team Player: You work closely with the wider front-of-house team to ensure smooth operations. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, — we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Employer: Aten Communications UK Ltd Location: 25 Cabot Square, Canary Wharf, London, E14 4QZ Salary: £53,500 per annum Hours: Full-time, 37.5 hours per week Contract: Permanent SOC code: 2432 – Marketing and commercial managers About us Aten Communications UK Ltd provides telecommunications and IT infrastructure solutions, including structured cabling, fibre optics, network infrastructure, CCTV, telephone systems, audiovisual solutions and maintenance services. We are seeking an experienced Commercial Manager to develop commercial opportunities, manage proposals and contract negotiations, and strengthen relationships with business clients. Reporting to the Director, the successful candidate will help develop the company’s market presence and support profitable business growth. Key responsibilities ·Work with the Director and technical colleagues to develop commercial and marketing plans, identify priority services and agree sales and revenue targets. ·Research prospective customers, market demand, competitors and pricing within the telecommunications, security and IT infrastructure sectors. ·Meet prospective and existing clients to understand their requirements and translate these into commercial proposals, coordinating technical specifications with the relevant specialists. ·Manage the preparation of quotations, tender submissions and commercial presentations, ensuring that prices, project scope, delivery commitments and contractual terms are accurate. ·Negotiate new business contracts and renewals within delegated authority, referring significant financial commitments and contractual risks to the Director. ·Plan and oversee marketing campaigns and promotional activities, coordinating internal colleagues and external providers where required. ·Build and maintain client relationships, identify opportunities for additional services and develop repeat business. ·Analyse sales results, tender outcomes, project margins and customer feedback to assess commercial performance and recommend improvements. ·Coordinate with project delivery teams to ensure that agreed client requirements and commercial commitments are clearly communicated. ·Maintain commercial records and prepare regular reports on business opportunities, revenue forecasts, contract negotiations and marketing performance. Skills, qualifications and experience ·Demonstrable experience in commercial management, tendering, proposals, contract negotiations or related business development activities. ·Experience working with business clients in engineering, technology, infrastructure, construction consultancy or a related services sector. ·Ability to develop commercial plans, assess pricing and profitability, and interpret sales and market information. ·Strong negotiation, presentation and relationship management skills. ·Experience coordinating client requirements with technical and operational teams. ·Excellent written communication, organisational and analytical skills. ·Proficiency in Microsoft Office and experience maintaining customer and commercial records. ·A relevant qualification in business, management, engineering or a related discipline would be advantageous; equivalent relevant professional experience will also be considered. How to apply Please submit your CV and a covering letter outlining your relevant commercial experience, including examples of proposals, negotiations, contracts or business growth activities.

Job Ref: 13742 Branch: Apex City of London Hotel Location: Apex City of London Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Monday to Friday 8am to 16:30pm Hours per week: 40 Posted date: 11/11/2026 Closing date: 23/12/2026 Why Join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Lead Maintenance Engineer in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: Reporting to our Cluster Maintenance Manager, as Maintenance Manager, you will be responsible for leading and coordinating the delivery of Planned and Reactive maintenance services to the hotel's building fabric, FF&E, plant and systems. Acting as the line manager to a team of onsite Maintenance Technicians, you will take a proactive and hands on approach to maintenance that leads from the front and through example. Core to your role is the hotel's Computerised Maintenance Management Software (CMMS) that you will utilise to maintain accurate record keeping, process reactive repairs and schedule planned maintenance activities of both your direct team and external contractors. Main Responsibilities: • Line management of on-site maintenance team including the driving of productivity and high maintenance standards through ongoing mentoring and development, • Reporting regularly to the Hotel Managers (and or Hotel Operations Managers) on the status of maintenance delivery, • Providing hands-on skills and knowledge necessary to maintain the hotel and embedded systems in fully compliant, optimal condition, • Undertaking regular and proactive inspection of the building fabric, plant and systems ensuring high standards of maintenance are maintained, • Delivery of Planned and Reactive maintenance services, • Liaising closely with other hotel departments and wider management team to support continual improvement of property maintenance standards, • Accurate record keeping and the maintaining of the CMMS data base up to date, • Supervision of 3rd party contractors, • Purchase ordering of maintenance spares and outsourced specialist services, • Health & Safety management, including Statutory Compliance, Risk Assessment, Permits to Work and guarding of safe working practices, • Developing knowledge of hotel plant and systems including their switching, control and optimisation, • Actively seeking to improve the hotels Environmental performance through implementation of initiatives to reduce the consumption of utilities. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will: • Hold a minimum of 3 years management or supervisory experience within the building maintenance or facilities management arena, • Be mechanically or electrically qualified or hold other relevant trade qualification, • Be able to demonstrate sound knowledge and experience of building fabric related trades and practices, • Strong knowledge of the operation, control and maintenance of building services plant and systems (HVAC/ MEP), • Hold sound knowledge of Statutory Compliance activities related to the built environment, • Hold familiarity with the function and use of Microsoft Office suite of programmes, • Have previous experience in the use of CAFM/ CMMS or similar software, • Hold strong people management and communication skills, • Be an enthusiastic self-starter, able to motivate and inspire others, • Have achieved a Pool Plant Operator Qualification (desirable), • Hold a level 3 qualification in Health & Safety (desirable), • Live within daily commutable distance of London, • Hold willingness to work at other Apex sites as directed, some of which may involve travel from your normal place of work. This role has supervisory duties of other team members. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, click apply. We look forward to hearing from you! About the Apex City of London Hotel The Apex City of London is tucked away on Seething Lane, a tranquil street next to the medieval St Olave's Church. Yet it's just moments from the Tower of London and Fenchurch Street Station making it unbelievably central for travel, culture and business. The Hotel boasts some of the Cities best hotel room suites and the restaurant draws inspiration from seasonal ingredients and global flavours to create an appealing mix of traditional and forward-thinking dishes.

Are you ready to embark on an exciting journey in the world of hospitality? Firmdale Hotels invites passionate Maintenance Engineers to become a part of our highly successful team. At Firmdale Hotels, we pride ourselves on offering unique, beautifully decorated accommodations that provide unparalleled experiences to our guests. As a Maintenance Engineer at our esteemed Dorset Square Hotel, you will play a pivotal role in ensuring the seamless operation and upkeep of our stunning properties. Your primary responsibility will be to preserve the charm and functionality of our hotels through diligent maintenance practices. From overseeing routine repairs to coordinating intricate projects, your expertise will contribute to upholding the impeccable standards that define Firmdale Hotels. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Develop and implement social media strategies across Xiaohongshu, Facebook, and WeChat to enhance brand visibility and audience engagement. Create, edit, schedule, and publish platform-specific content, including posts, visuals, and promotional materials. Manage daily social media operations, ensuring consistent brand tone, style, and messaging. Monitor performance, audience growth, and engagement, and provide regular reports with recommendations. Support brand campaigns and client projects through coordinated digital communication. Research market trends, competitor activity, and audience preferences to improve content strategy.

Luciano by Gino D’Acampo London is seeking an experienced reservations and reception supervisor to manage the full guest journey, from booking through to departure. Key responsibilities include: • Managing daily reservations and bookings., • Coordinating events and supporting the smooth operation of the reception desk., • Welcoming guests and delivering a professional, polite service., • Handling a busy reception environment while maximising seating capacity. The successful candidate will have: • Experience in reservations, reception or a similar hospitality role., • Excellent communication and organisational skills., • A good command of English., • A positive attitude and courteous manner., • The ability to remain organised and efficient in a busy environment.

This role is a core pillar of consistency, craft, and leadership within the BAO kitchen 🔹 Purpose of the Role To take full ownership of a section and lead it with structure, care, and consistency. You run your area confidently during prep and service, guide junior chefs, and help protect BAO’s standards through disciplined organisation and clear communication. 🔪 Section & Service Control • Lead your section across prep, service, and close-down with confidence., • Maintain full knowledge of BAO’s recipes, techniques, flavour profiles, and specs., • Cook and plate with precision, consistency, and speed., • Oversee the timing and flow of dishes to keep service controlled., • Support the pass and step into leadership duties when required., • Coordinate closely with other sections to maintain smooth flow., • Raise risks early and offer solutions proactively. 🍱 Prep, Organisation & Standards • Keep mise en place sharp, accurate, and well-organised., • Maintain a tidy, efficient section and lead others in doing the same., • Anticipate prep needs, communicate counts, and support planning with Sous Chefs., • Ensure accurate portioning, storage, labelling, and rotation., • Uphold strict food hygiene, safety, and allergen procedures., • Support stock management through accurate prep and low waste. 🧑‍🤝‍🧑 Team Leadership & Culture • Guide CDPs and Commis with respect, clarity, and patience., • Support skill development through hands-on coaching and feedback., • Treat all teammates with kindness and fairness — especially under pressure., • Help maintain a calm, respectful, team-first culture., • Lead by example during service: organised, measured, and solutions-focused., • Participate actively in tastings, briefings, and development sessions. 🧭 Personal Conduct • Be a dependable, steady leader on your section., • Keep a professional, composed presence at all times., • Take feedback constructively and use it to grow., • Uphold BAO’s values in every interaction.

Health Services Manager – Private GP Clinic, Greenwich Salary: £35,200 per annum Hours: Full-time, 37.5 hours per week Location: Greenwich, London Contract: Permanent Greenwich Private Doctors is an independent, CQC-registered private GP clinic seeking a motivated and organised Health Services Manager to join our growing team. The successful candidate will oversee the day-to-day management and development of the clinic, including operational planning, staff coordination, financial monitoring, service development and supporting clinical governance and regulatory compliance. Requirements: • Previous experience in healthcare management or a similar management role., • Strong organisational, communication and leadership skills., • Understanding of healthcare operations and regulatory requirements., • Ability to work independently and contribute to the clinic's continued development. We offer the opportunity to take on a key management role within a growing, patient-focused independent healthcare practice. To apply: Please send your CV and a brief covering message outlining your relevant experience.

Full Time Host / Hostess – Los Mochis Notting Hill Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques. Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors. We are looking for a friendly and professional Full-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis. The Role As a Full-Time Host / Hostess, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive. Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences. Key Responsibilities Welcome guests with warmth, professionalism, and genuine hospitality Manage reservations and guest enquiries efficiently Coordinate seating arrangements to maximise guest experience and operational flow Maintain accurate reservation records and waitlists Build positive relationships with guests and anticipate their needs Communicate effectively with restaurant management and service teams Ensure reception and waiting areas are presented to the highest standards Handle guest requests and concerns confidently and professionally Requirements Previous experience as a Host / Hostess or within a premium hospitality environment Passion for hospitality and delivering exceptional guest experiences Excellent communication and interpersonal skills Strong organisational and multitasking abilities Fluent English; additional languages are advantageous Positive, professional, and proactive attitude Ability to thrive in a fast-paced restaurant environment Current right to work in the UK Benefits Competitive hourly pay Flexible part-time working hours 28 days paid holiday (pro-rata) Pension scheme including employer contributions Complimentary meals whilst on duty 50% dining discount when visiting with family and friends Internal training and development opportunities Clear career progression pathways within Thesleff Group People-focused and inclusive culture Regular team celebrations and social events About Thesleff Group Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers. Equal Opportunities Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.

The legendary Florentine brand All’Antico Vinaio, with over 30 years of experience in the food industry, has finally arrived in London! As an Assistant Store Manager you will play a key leadership role within our company, ensuring excellence in food quality, team performance, and operational efficiency. You will be responsible for guiding team along with the General Store Manager, maintaining high standards and supporting the overall success of the store. At All’Antico Vinaio, we’re not just looking for workers — we’re looking for people who believe in the brand, who are passionate, committed, and eager to grow within their role through dedication and enthusiasm. Key Responsibilities • Lead by example: meaning you must be the first to step behind the counter to make sandwiches or help out in the kitchen, • Team & work organization: Plan, coordinate, and supervise store operations, including shift scheduling and daily task allocation with the General Store Manager., • Recipe & preparation standards: Adhere to all company procedures for food preparation, ensuring consistency and accuracy., • Food quality assurance: Ensure that all food served to customers is of the highest quality, following company procedures and UK food hygiene regulations. What We’re Looking For • A hard-working individual eager to grow in the hospitality industry, • A leadership-driven individual capable of guiding a team, • A proactive, reliable and team-oriented mindset, • Someone respectful of the work environment and their colleagues, • A genuine passion for Italian food and culture, • Proven experience in a Assistant Store Manager role What’s On Offer • Full-time, 40-hour contract, • Competitive pay, • Paid overtime, • Staff meals and discounts, • Full training and clear career progression opportunities, • The chance to be part of an internationally recognised and much-loved brand Ready to join AV family in London? Apply now and be part of something truly special!

Receptionist | Fundamental Hospitality | London Join Our Team at Fundamental Hospitality Fundamental Hospitality is a global hospitality group behind some of the most exciting dining destinations in the industry. In London, our portfolio includes GAIA, La Maison Ani, and Shanghai Me, each offering its own distinctive concept, atmosphere, and approach to exceptional hospitality. We’re looking for a confident, polished, and guest-focused Receptionist to join one of our London teams and help create memorable experiences from the moment guests arrive. The Role As a Receptionist, you’ll be the first point of contact for our guests, setting the tone for their entire dining experience. Working closely with the management and front-of-house teams, you’ll manage reservations, coordinate guest arrivals, and ensure every interaction reflects the quality and standards of Fundamental Hospitality. What We Offer • £15.45–£16.45 per hour + tips, • Career progression within a globally expanding hospitality group, • Training and development opportunities, • Staff meals and employee dining discounts, • The opportunity to work across some of London's leading luxury dining destinations, including GAIA, La Maison Ani, and Shanghai Me What We’re Looking For • Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality, • Exceptional communication and guest engagement skills, • Strong organisational skills and attention to detail, • A confident, warm, and professional approach, • Ability to remain calm and efficient in a fast-paced environment, • A genuine passion for delivering exceptional guest experiences, • Fluent English; additional languages are an advantage, • The right to live and work in the UK Ready to make a great first impression? Apply now and take the next step in your hospitality career with Fundamental Hospitality.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Named after the Greek god of the West wind - a soft gentle breeze - Zēphyr offers a casual dining affair inspired by Greek culture and a late-night bar downstairs. This high-volume restaurant is our most vibrant venue in the heart of Notting Hill with a talented team of amazing individuals who thrive in this busy environment. As a seasoned Demi Chef, we anticipate your readiness to bring your top performance and culinary flair to our team. Duties and Responsibilities: • Takes care of daily food preparation to meet the standard and the quality set by the Restaurant., • Coordinates daily tasks with the Chef de Partie., • Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation., • Establishing and maintaining effective working relationships., • Personally responsible for hygiene, safety and correct use of equipment., • Checks periodically expiry dates and proper storage of food items in the section. For the Demi Chef role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Demi Chef, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Receptionist Position, Central London Salon Join a fast paced, high energy London salon with a reputation for excellence. We are seeking a polished, organised and confident receptionist to become the face of our front of house. What you can expect: • Central London location with strong footfall, • Busy, vibrant environment with a diverse clientele, • Growth opportunities within a multi salon group What we require: • Previous salon, spa or hospitality reception experience is strongly preferred, • Exceptional communication and customer service skills, • Well presented, punctual, composed under pressure, • Confident with booking systems, payments and telephone handling, • Ability to multitask, prioritise and keep the salon running smoothly, • Friendly, warm and able to maintain a welcoming atmosphere at all times What the role involves: • Greeting and hosting clients from arrival to departure, • Managing appointment schedules and maintaining smooth daily operations, • Handling payments, refunds, vouchers and upselling services where appropriate, • Coordinating stylists’ columns and ensuring seamless flow of the day, • Keeping reception and waiting areas immaculate If you thrive in a buzzing environment, take pride in high service standards and enjoy being the heartbeat of a team driven workplace, we would love to hear from you. Apply now for immediate consideration.

Bocconcino Mayfair is looking for a friendly, professional and well-presented Receptionist to join our front-of-house team which has a good knowledge of Open Table. As the first point of contact for our guests, you will play a key role in creating an excellent first impression and delivering the high standards of hospitality that Bocconcino is known for. Key Responsibilities: • Must have worked at least 1 year with Open Table and have a good knowledge of it., • Welcome and greet guests in a warm, friendly and professional manner., • Manage restaurant reservations, bookings and guest enquiries., • Handle incoming telephone calls and online reservation requests., • Escort guests to their tables and coordinate with the floor team., • Manage the waiting list and ensure smooth guest flow during busy service periods., • Communicate effectively with managers, waiters and other departments., • Handle guest requests professionally., • Maintain a welcoming, organised and presentable reception area., • Ensure every guest receives an exceptional and memorable experience. What We Are Looking For: • Previous experience in a receptionist or hostess role, ideally within a high-end restaurant or hospitality environment and a good knowledge of Open Table., • Excellent communication and interpersonal skills., • A friendly, confident and welcoming personality., • Professional appearance and a positive attitude., • Strong organisational skills and the ability to multitask under pressure., • Fluent English and a genuine passion for hospitality., • Flexibility to work evenings, weekends and busy service periods. Working Conditions: • 45 hours per week., • 5 working days per week, covering 7 shifts., • 2 days off per week. We are looking for someone who takes pride in delivering exceptional guest experiences and would enjoy being part of a dynamic, professional and welcoming team at Bocconcino Mayfair.

Job Overview As Kitchen Supervisor, you’ll help deliver a smooth, welcoming food service by coordinating kitchen operations and supporting the team. You’ll oversee food preparation and production, maintain food safety standards, and work alongside colleagues to keep service running efficiently. Duties • Coordinate daily kitchen tasks, food preparation and cooking., • Guide and support team members, helping organise workloads during service., • Monitor food production and presentation to maintain consistent standards., • Follow food safety and hygiene procedures, keeping work areas clean and orderly., • Your impact: Consistent supervision and safe food handling help guests enjoy well-prepared meals and a reliable dining experience. Skills • Kitchen experience, with food preparation and cooking skills., • Supervising experience, leadership and team management abilities., • Knowledge of food production and food safety practices., • Culinary experience, hospitality, restaurant or serving experience is welcome.

Head Waiter/Waitress | LA MASON ANI La Mason Ani is looking for an experienced and passionate Head Waiter/Waitress to join our exceptional teams across London. The Role As a Head Waiter/Waitress, you will play a key role in delivering seamless and memorable guest experiences. You will lead service on the floor, support and motivate the front of house team and ensure the highest standards of hospitality are consistently maintained. Working within a fast-paced luxury environment, you will bring confidence, professionalism, and exceptional attention to detail while creating an atmosphere that keeps guests returning. What We Offer • Salary: £17.40 + tips, • Career progression within a globally expanding luxury hospitality group, • Training and development opportunities across internationally recognised brands, • Staff meals and generous dining discounts What We’re Looking For • Previous experience as a Head Waiter/Waitress professional within luxury hospitality or fine dining, • Exceptional guest engagement and communication skills, • Strong understanding of service flow, team coordination, and table management, • Professional, charismatic, and passionate about hospitality, • Ability to remain calm, organised, and service-focused under pressure, • A proactive mindset and commitment to delivering excellence Apply today and take the next step in your hospitality career with Fundamental Hospitality.

remote, with occasional in-person events · 3-month initial term This is our lead marketing role. You'll own our social channels day to day and work directly with the founder on launch campaigns. What you'll do • Plan and post content across Instagram, TikTok and LinkedIn using a weekly content calendar, • Write captions, short-form video scripts and launch announcements in the Queer Connected voice, • Track what's working (reach, saves, follower growth) and share a short monthly report, • Coordinate with the volunteer and placement team below, so content, partnerships and events line up, • Support launch moments and community events with live coverage You'll suit this if you • Already create content you're proud of, for yourself, a brand or a society, • Know your way around Canva, CapCut or similar tools, • Are organised enough to work independently, • Care about LGBTQIA+ community and representation

Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. As a Head Waiter at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: • Oversee and support the front-of-house team to maintain outstanding service standards., • Provide warm, attentive, and knowledgeable service, ensuring guests feel valued., • Guide guests through the food and drink menus with expert recommendations and pairings., • Coordinate with the kitchen and bar teams to ensure smooth communication and timely service., • Maintain high levels of organization, cleanliness, and adherence to health and safety regulations., • Assist in training and mentoring junior team members, fostering a culture of excellence., • Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution., • Support management with service operations, including opening and closing procedures. About you: • Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant., • Passion for hospitality, food, sustainability, and delivering outstanding guest experiences., • Strong leadership, communication, and interpersonal skills., • Attention to detail, problem-solving ability, and the capacity to thrive under pressure., • A proactive, team-oriented attitude with a commitment to continuous improvement. Fallow is a modern British restaurant built around creativity, sustainability and a belief that great food can come from unexpected places. Our menus celebrate British produce, with a focus on using ingredients in their entirety and turning overlooked ingredients into something exceptional. From our signature dishes to our constantly evolving menus, we've built a reputation for food that is inventive, generous and full of flavour. Our approach has earned recognition from some of the biggest names in the hospitality industry, but we're always looking for what's next. Behind the food is a team that shares the same ambition: to challenge convention, learn from each other and create hospitality that people remember. Be part of Fallow: • Work alongside an ambitious and creative team., • Learn from experienced chefs and hospitality professionals., • Develop your skills in a restaurant recognised for its food and approach., • Opportunities to progress across the group., • A culture that encourages curiosity, ideas and individuality., • Be part of a team that is constantly pushing hospitality forward. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Sales Progressor is responsible for managing property transactions from the point a sale is agreed through to completion. The role involves liaising with buyers, sellers, solicitors, mortgage brokers, lenders, estate agents and other parties to ensure transactions progress efficiently and potential issues are identified and resolved promptly. Key Responsibilities: • Managing a pipeline of residential property sales from offer acceptance to completion., • Liaising regularly with buyers, sellers, solicitors, lenders, brokers and agents to obtain updates and maintain momentum., • Monitoring progress of searches, mortgage offers, surveys and legal enquiries., • Identifying and resolving issues that may delay exchange or completion., • Providing clear and timely updates to all parties involved in the transaction., • Chasing outstanding documentation and information to ensure deadlines are met., • Maintaining accurate records and updating case management systems., • Negotiating and coordinating completion dates between parties., • Managing property chains and communicating any changes or risks., • Ensuring a high level of customer service throughout the transaction process. Key Skills and Experience: • Previous experience in estate agency, conveyancing, property sales progression or a related property role., • Strong understanding of the residential conveyancing process., • Excellent communication and relationship-building skills., • Ability to manage multiple transactions simultaneously., • Strong organisational skills and attention to detail., • Problem-solving ability and a proactive approach to progressing sales., • Confidence in working with solicitors, lenders and other property professionals., • Competence using CRM and case management systems.

MA/NA is an exciting new restaurant opening in the heart of Mayfair, inspired by the Japanese belief that every ingredient carries an invisible energy shaped by nature and human craftsmanship.2 At MA/NA, hospitality is more than service – it is about creating meaningful moments. Every interaction, every detail and every experience is carefully considered to leave a lasting impression on our guests. We are now looking for exceptional Host / Hostess professionals to join our opening team and become the welcoming face of one of London's most anticipated restaurant launches. The Role As a Host / Hostess, you will be the first and last point of contact for every guest, ensuring they receive a warm, polished and memorable welcome from the moment they arrive until they depart. Working closely with the management and front-of-house teams, you will oversee reservations, coordinate seating plans and help maintain the smooth flow of service while delivering genuine, personalised hospitality. This is an outstanding opportunity for someone who thrives in luxury hospitality and enjoys creating exceptional guest experiences. Key Responsibilities • Welcome guests with professionalism, warmth and confidence., • Manage reservations and table allocations efficiently., • Coordinate arrivals, walk-ins and waiting lists with clarity and care., • Liaise closely with restaurant and bar teams to optimise table flow., • Anticipate guest preferences and accommodate special requests whenever possible., • Maintain impeccable presentation of the reception and entrance areas., • Handle enquiries and guest communications in a calm and courteous manner., • Support daily briefings and operational preparation with the wider team. About You • Previous experience as a Host / Hostess in a premium or fine dining environment., • Excellent communication and interpersonal skills., • Calm and composed under pressure with exceptional organisational abilities., • Naturally welcoming with a genuine passion for hospitality., • Immaculate personal presentation and attention to detail., • Interest in Japanese culture, cuisine or luxury hospitality is advantageous., • Excited by the opportunity to contribute to a prestigious new restaurant opening. What We Offer • The opportunity to join the opening team of one of Mayfair's most exciting new restaurants., • Career progression within the growing Thesleff Group., • Ongoing training and professional development., • Staff meals while on duty., • Wellness initiatives and a people-focused culture., • The chance to work alongside some of the industry's leading hospitality professionals. Apply Today If you are passionate about creating unforgettable first impressions and believe outstanding hospitality begins with an exceptional welcome, we would love to hear from you. Thesleff Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is treated with dignity, fairness and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

HELLO CANDIDATES, Are you a tutor, a teacher, a teaching assistant, an educator, or youth worker? Are you looking to earn extra income during holidays without committing to a permanent role? If so, we have an opportunity for you! We are a company organizing after-school clubs and camps. We are expanding our camps offerings in the N16 and N1 areas. Our camps are scheduled during the following periods: • February Half Term (one week), • Easter/Spring Holidays (two weeks), • May Half Term (one week), • Summer (six weeks), • October Half Term (one week), • Christmas/Winter Holidays (2/3 days to one week, depending on school closure) The manger's day starts at 8am to welcome early drop offs (if there are any) until 5.45pm if late pick ups are booked. You can choose to work as many or as few of these camps as you like, for example, one week at Easter and two weeks over the summer holidays. Your Role: • Manage camp arrivals and ensure all pupils are accounted for. You will receive a register with all the relevant information, • Check lunch boxes to ensure they are nut-free and make emergency sandwiches if needed (we sometimes get peanut butter sandwiches or pesto pasta or our pupils sometimes drop their lunches, so we keep emergency groceries.), • Oversee classroom welfare and the smooth operation., • Supervise playtime to ensure safe play., • Coordinate assistants and ensure they follow protocols,including fire drills., • Manage pick-ups to ensure each child leaves with the correct guardian., • Oversee early drop-offs and late pick-ups for working parents., • Help set up the camp, usually on the Friday or Saturday before start, • Run science classes with provided training. Our Role: • Provide extensive training. You'll be invited to join a camp to learn our operations before managing one yourself., • Offer a camp bonus on top of your pay for each camp., • Provide a loyalty bonus for managing multiple camps and contributing ideas and enthusiasm.

Location: Fiorenza Restaurant, London Salary: From £16 per hour ( depending on experience) Job Type: part -time, Permanent About the Role Fiorenza Restaurant is seeking a talented and experienced Chef to join our established Italian restaurant in London. This is an excellent opportunity for a passionate professional with strong culinary and leadership skills to work in a fast-paced, high-quality kitchen environment, delivering authentic Italian cuisine to the highest standards. Key Responsibilities • Prepare and present high-quality, authentic Italian dishes, • Support the development of seasonal menus in collaboration with management, • Supervise and coordinate kitchen staff to ensure smooth daily operations, • Maintain exceptional standards of cleanliness, hygiene, and food safety, • Manage inventory, stock rotation, and food cost control, • Ensure compliance with all health and safety regulations, • Work efficiently under pressure while maintaining attention to detail Candidate Requirements • Minimum 12 months’ experience as a Chef in a 5-star dining environment or similar hospitality setting, • Strong knowledge of authentic Italian cuisine, including cheeses, meats, oils, wines, and traditional cooking techniques, • Proven leadership and team-working abilities, • Experience working in a high-pressure kitchen environment, • Strong organisational and multitasking skills, • Enthusiastic, dedicated, and committed to career development in high-end restaurants, • Demonstrated ability to uphold high culinary and operational standards Salary & Benefits • Competitive salary from £16 per hour, dependent on experience and qualifications, • Opportunities for career progression within a growing hospitality business How to Apply If you are an experienced and passionate Chef with a love for Italian cuisine and a commitment to excellence, we would love to hear from you.

Start date: Mid December. Front of House / Barista / Café All-Rounder Tariff Kitchen — Tottenham, London N17 Pay: £14–£17 per hour, depending on experience Hours: Predominantly weekday daytime shifts, with occasional evening and weekend eventsTariff Kitchen is a new independent café on Tariff Road, close to Tottenham Hotspur Stadium. We’ll serve freshly prepared breakfasts, lunches, quality coffee, smoothies and milkshakes, alongside catering for private bookings and event days.We’re looking for an experienced, friendly and dependable café all-rounder to take responsibility for front of house and help keep the daily operation running smoothly.This is a hands-on role combining coffee preparation, customer service, serving food and managing the till. You’ll work closely with our chef, take pride in the café’s presentation and make customers feel welcome.Your responsibilities • Prepare consistently high-quality coffees and other drinks., • Welcome customers, take orders and provide attentive service., • Operate the till, process payments and cash up accurately., • Serve food, clear tables and keep seating areas clean and inviting., • Coordinate with the kitchen to keep orders accurate and service flowing., • Complete opening and closing checks, including setting up and securing the café when responsible., • Monitor and replenish coffee, milk, drinks, packaging and front-of-house supplies., • Help manage stock, deliveries and waste., • Maintain hygiene standards across the counter, equipment and customer areas., • Follow allergen procedures and check information with the kitchen before advising customers., • Handle customer questions and resolve day-to-day issues professionally., • Support private bookings and event services, helping direct additional front-of-house staff when required. About you • Previous barista experience and confidence using a commercial espresso machine and grinder., • Experience in café service, taking orders and handling payments., • Comfortable working independently and taking ownership of front of house., • Organised and able to balance coffee orders, food service and customer requests., • Reliable, punctual and comfortable with early starts., • Friendly, practical and willing to help wherever needed., • Opening, closing, keyholding or supervisory experience would be an advantage. Working patternOur planned regular opening hours are Monday–Friday, 06:00–15:00, with staff shifts allowing time for preparation and closing. The rota will be agreed in advance, with occasional evening and weekend work for stadium events and private bookings.What we offer • £15–£16 per hour, depending on experience and responsibility., • Predominantly weekday daytime working., • A varied role with responsibility and input into how the café operates., • The opportunity to grow with a new independent business.

Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation