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Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations.Key Role ResponsibilitiesConducts sales and leasing activities including: viewings, following up on enquiries and sales conversions.Plans and organises daily activities to maximise the time to achieve targeted leasing numbersConverts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.Follows up on receipt of required documentation, contract returns and processes payments.Conducts scheduled Residents apartment visits.Manages cancellations.Responds to online (webchat) and email enquiries in a professional and engaging mannerSupports other communities when required including cross selling based upon potential resident requirements.Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewingsActively understands, updates and improves knowledge of community, amenities, units and local area features.Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.Supports Resident events and activities within the CommunityAssists with Community preparations, including move-in and move-out processes.Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.Screens property visitors, guests and contractorsResponds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure.Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.Completes Health and Safety compliance activities in line with the Companys policies and proceduresCompletes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.Register, secure and correctly issue Resident parcels/deliveriesProactively attends to or organises ad hoc or minor cleaning requirements.About YouGood level of general educationProficient in the use of Microsoft Office packages including Word, Excel and Outlook.Proficiency in using property operations software. Training will however, be provided.Excellent customer service skills and significant experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment.The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targetsEvidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detailCulturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.A team player who is evidently approachable and welcomingProactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.Proficient at using online and web tools/resources for gathering and presenting research and informationHigh attention to detail in personal presentationFluent English verbal and written communication skillsNumerical skills necessary to complete the above activitiesWhat We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.TPBN1_UKTJ

We are looking for a communications natural with a track record in issues management and delivering impactful comms to key corporate and financial audiences. Support the delivery of insight-driven corporate campaigns on areas that build Sky's reputation. Strong experience in a communications/public

MB979: Senior Venue Technician Location: Central London Salary: £42,500 plus overtime opportunities Working Hours: Monday to Friday Additional Company Benefits: Private medical insurance, company bonus scheme, season ticket loans, free railcard, flexible working hours, training and development, Bike2Work scheme and contributory pension scheme. Overview: First Military Recruitment is proudly working in partnership with a fantastic Events Management business who are looking to recruit a Senior Venue Technician on a permanent basis due to growth. The business mainly provides services to corporate events which generally take place on weekdays, although some weekend working will be required, and there is a high degree of flexibility regarding working hours, as well as an understanding that this is not a 9-5 job. This is a diverse role. You will have the chance to increase your AV experience whilst helping to produce fantastic events. Ultimately, your success will be demonstrated by the successful execution and creation of great looking events. As a Senior Technician, you will assist with client liaison and take some responsibility for managing other technicians, freelancers and crew. You will have to coordinate your activities with several others, and ultimately your performance in this role as part of a production team will enable live events to proceed smoothly and efficiently. Duties and Responsibilities: You will review jobs with colleagues to ensure that the equipment specified can fulfil requirements When required, you will liaise with the client and brief, direct and co-ordinate on-site crew You will set up, install and operate equipment on-site at live events Assist with the planning and coordination of the rig and de-rig of jobs Help maintain the on-site AV equipment and managing a small AV storage area Qualifications and experience: Experience of installing, configuring, and problem-solving LED video walls Technical competence in sound and/or video for live events with a reasonable understanding of lighting Proven experience in technical roles, working within the live events industry, either as an employee or freelancer Experience of leading teams and/or crew on jobs First class interpersonal skills – especially regarding meeting management and written communications Strong teamwork skills with the ability to work with a variety of professionals from different disciplines producing live events Naturally pro-active instincts, with a hunger for inspiring change and operational improvement Excellent all-round end-user IT skills MB979: Senior Venue Technician Location: Central London Salary: £42,500 plus overtime opportunities Working Hours: Monday to Friday Additional Company Benefits: Private medical insurance, company bonus scheme, season ticket loans, free railcard, flexible working hours, training and development, Bike2Work scheme and contributory pension scheme

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