Birmingham
About the Company We are seeking a proactive and commercially driven Terminal Operations Manager to lead and optimise last-mile operations across the UK. About the Role This role will be responsible for developing operational strategies, improving terminal performance, and driving scalable growth across regional markets. Responsibilities • Develop and implement annual operational plans and strategies for terminal operations across the UK, aligned with overall business objectives, • Analyse regional market data (market size, trends, customer behaviour, competitors, and local policies) to support expansion and performance improvement, • Establish and optimise operational processes and management systems across terminals, ensuring consistency and efficiency, • Conduct regular performance analysis, identify operational issues, and propose data-driven solutions to improve efficiency and service quality, • Explore and pilot new operational models or commercial initiatives, and support successful replication across regions, • Collaborate with internal and external stakeholders to drive business growth and cost optimisation Qualifications • Bachelor’s degree or above, • 3–5 years of experience in logistics, supply chain, or operations management Required Skills • Proven experience in regional operations or market expansion, • Strong analytical skills with the ability to interpret data and drive business decisions, • Excellent problem-solving and execution skills, • Ability to work independently in a fast-paced environment and manage multiple priorities, • Willingness to travel across regions within the UK Preferred Skills • Experience in last-mile logistics (e.g. parcel delivery, pick-up/drop-off points, locker networks), • Background in courier, e-commerce logistics, or platform-based operations, • Experience in scaling operations or launching new business models Pay range and compensation package Salary: £43,000 – £65,000 per annum Equal Opportunity Statement We are an equal opportunities employer and welcome applications from all qualified candidates regardless of background.