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  • Online sales Assistant
    Online sales Assistant
    hace 18 días
    £31300–£32000 anual
    Jornada completa
    Birmingham

    About the Role We are looking for a motivated and organised Online Sales Assistant to join our team. The successful candidate will support the day-to-day management of online sales, customer enquiries, orders, product listings and stock information. Key Responsibilities • Respond to customer enquiries and orders through email, online chat and social media., • Process online sales orders accurately and coordinate with logistics for delivery., • Maintain and update product listings on the company website and e-commerce platforms., • Monitor stock levels and ensure product availability is accurately reflected online., • Handle customer complaints and resolve issues professionally and efficiently., • Work with the marketing team to support online promotions and special offers., • Monitor online sales performance and prepare regular reports for management., • Maintain accurate sales and customer records., • Follow company policies, procedures and relevant industry requirements. Requirements • Previous experience in sales administration, online sales or customer service is desirable., • Good communication and customer service skills., • Strong organisational and administrative skills., • Good IT skills and confidence using online sales platforms., • Ability to work independently and as part of a team., • Good attention to detail and ability to manage multiple tasks.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Scheduler
    Scheduler
    hace 2 meses
    Jornada completa
    Birmingham

    About the Role Scruffy Dog Productions Limited is seeking an experienced and highly organised Master Scheduler to support the planning and delivery of our fast-paced creative production projects. Working across production, design, workshop, procurement, project management and installation teams, the Master Scheduler will create and maintain integrated project schedules, ensuring activities, resources, dependencies and key deadlines are clearly coordinated and visible across the business. This is a hands-on role suited to someone who thrives in a dynamic production environment where priorities can change quickly and successful delivery depends on exceptional planning and coordination. Key Responsibilities • Develop, maintain and continuously update master project schedules across multiple production workstreams., • Coordinate timelines across design, fabrication, procurement, logistics, installation and project delivery., • Establish key milestones, dependencies, critical paths and delivery dates., • Work closely with Project Managers, Production Managers, Workshop teams and other stakeholders to ensure schedules accurately reflect project requirements., • Monitor progress against agreed timelines and proactively identify delays, risks, clashes and resource constraints., • Highlight schedule risks and provide practical solutions to keep projects on track., • Coordinate resource requirements and sequencing across concurrent projects., • Maintain accurate schedule information and provide clear progress updates to senior stakeholders., • Support short-term and long-term planning during critical production and installation periods., • Ensure schedule changes are communicated promptly to relevant teams., • Contribute to improving scheduling processes, visibility and project delivery efficiency. You will ideally have: • Proven experience in Master Scheduling, Project Scheduling, Production Planning or a similar role., • Experience working within production, manufacturing, construction, events, experiential, creative or other project-based environments., • Strong understanding of project dependencies, critical paths, milestones and resource planning., • Excellent organisational and time-management skills., • Strong analytical and problem-solving abilities., • Excellent communication skills and the confidence to work with multiple teams and stakeholders., • Ability to manage competing priorities and remain calm under pressure., • Strong proficiency with scheduling/project management software and Microsoft Excel., • A proactive approach with excellent attention to detail.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil